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Hey Guys,
My Phone is completely stock and i have not installed any firmware but last night my Phone suddenly entered a boot loop which woke me up.
At that moment i just pulled the battery. But this morning my Phone wouldn`t start anymore, it just shows the logo
What i tried:
Boot into recovery: No go, it just displays the blue text booting into recovery
Normaal boot: No go, just shows the samsung logo.
Tried emergengy recovery via samsung kies tool: It ends succesfully with the same result, no boot
What else can i try without voiding warranty?
I want to try anything i can before sending it back to the store because that will take a few weeks before i have a phone again
maddog_rvo said:
Hey Guys,
My Phone is completely stock and i have not installed any firmware but last night my Phone suddenly entered a boot loop which woke me up.
At that moment i just pulled the battery. But this morning my Phone wouldn`t start anymore, it just shows the logo
What i tried:
Boot into recovery: No go, it just displays the blue text booting into recovery
Normaal boot: No go, just shows the samsung logo.
Tried emergengy recovery via samsung kies tool: It ends succesfully with the same result, no boot
What else can i try without voiding warranty?
I want to try anything i can before sending it back to the store because that will take a few weeks before i have a phone again
Click to expand...
Click to collapse
It should go to stock recovery
Power off unplug
Press volume up home plus power together till Samsung logo come and u should have recovery
Then wipe cache and reboot
If this firn not wrk try wipe factory reset and wipe cache and see
.
123hiten said:
It should go to stock recovery
Power off unplug
Press volume up home plus power together till Samsung logo come and u should have recovery
Then wipe cache and reboot
If this firn not wrk try wipe factory reset and wipe cache and see
.
Click to expand...
Click to collapse
Just tried a couple more times, remove battery, replace it. Then hold power / vol up and home buttons.
It shows the samsung logo with blue text in the top left saying "RECOVERY BOOTING....." after 10minutes it still shows the same screen, it just won`t continue
This time i really waited 10 minutes but still nothing
HI! i have exectly same problem.,,,, anybody help....
Are u able to get it in download mode? same thing beside volume down instead of up
Tunestwo said:
Are u able to get it in download mode? same thing beside volume down instead of up
Click to expand...
Click to collapse
yes, and in this mode i can flash phone with recovery and all other stuff but cant enter to recovery mode and also it still in bootloop
mxmone said:
yes, and in this mode i can flash phone with recovery and all other stuff but cant enter to recovery mode and also it still in bootloop
Click to expand...
Click to collapse
Well i only wanted to know yes, or no. Though you can flash the stock rom with odin. Maybe u can give that a shot?
Tunestwo said:
Well i only wanted to know yes, or no. Though you can flash the stock rom with odin. Maybe u can give that a shot?
Click to expand...
Click to collapse
that exacly what i trying to do...but cannot download stock image..
mxmone said:
that exacly what i trying to do...but cannot download stock image..
Click to expand...
Click to collapse
How so?
Tunestwo said:
How so?
Click to expand...
Click to collapse
its something about 1.6gb and can be downloaded only from hotfile...
mxmone said:
its something about 1.6gb and can be downloaded only from hotfile...
Click to expand...
Click to collapse
Take ur time Can u name the dll maybe i can torrent it to u?
Tunestwo said:
Take ur time Can u name the dll maybe i can torrent it to u?
Click to expand...
Click to collapse
its ok, ill download it later
but all firmware placed here ( by country region ) sammobile.com/
mxmone said:
its ok, ill download it later
but all firmware placed here ( by country region ) sammobile.com/
Click to expand...
Click to collapse
I know i got stock firmware here dll for you never know
Tunestwo said:
I know i got stock firmware here dll for you never know
Click to expand...
Click to collapse
i downloaded stock firmware...and when it starting to flash "system... something" odin status turn to failed
mxmone said:
i downloaded stock firmware...and when it starting to flash "system... something" odin status turn to failed
Click to expand...
Click to collapse
Did u flash it as pda?
Tunestwo said:
Did u flash it as pda?
Click to expand...
Click to collapse
yes, i think problem more dipper...maybe memory chip or something like this...i cant enter to recovery ..only download odin mode..
ok tried odin flash too, it says succes but the problem remains, bootloop and no recovery. I sent it back to the shop for repairs
maddog_rvo said:
ok tried odin flash too, it says succes but the problem remains, bootloop and no recovery. I sent it back to the shop for repairs
Click to expand...
Click to collapse
i bought it without waranty ... ...but as i wrote before i flashed it couple of times with different usb cables and when i lost hope to fix it...i just pull out battery and leave it on my table...on next morning my phone made boot...and now its working ....happy me...
mxmone said:
i bought it without waranty ... ...but as i wrote before i flashed it couple of times with different usb cables and when i lost hope to fix it...i just pull out battery and leave it on my table...on next morning my phone made boot...and now its working ....happy me...
Click to expand...
Click to collapse
Turns out that mine had a hardware fault, just got it back and they replaced the main board
i think i have same problem something with main board, after all reflashing phone still make many reboots and other problem, thinking of how to send it to repair
Hi guys,
I did a research regarding my problem, found a couple of threads but none of them helped and I noticed my situation is a bit different from most users having this problem.
I live in Brazil, went on a trip to USA for 15 days, kept my SIM card and SD into the phone, just used it to access WiFi, watch videos, make a couple of Viber calls, send messages via WhatsApp, etc. Everything was fine, no problem at all.
Today, when I landed in Brazil, I turned on the phone, entered my pattern and since then my phone just displays that initial screen "Samsung Galaxy S4" and keeps rebooting like crazy. In these last 15 days, I didn't make a single change on the phone. Absolutely nothing. It just decided not to work anymore
My phone is not rooted, runs the latest updates.
I tried initializing in safe mode (power+home+volume up), it shows the android green robot at a glance and then reboots again. I can't even read what is written on the screen, so fast the reboot takes place. I also tried pressing the menu button repeatedly, but no luck as well. Tried removing the battery, turning on without SIM & SD, nothing. When I connect it to a power source, the red led doesn't even light. My computer doesn't recognize it either.
Any suggestions on what to do? Returning it to the shop is not an option as well, cause I bought it out of Brazil...
Thanks a lot, colleagues!
VIDEO: http://www.youtube.com/watch?v=_0A_D5Od9LM
maykonsantini said:
Hi guys,
I did a research regarding my problem, found a couple of threads but none of them helped and I noticed my situation is a bit different from most users having this problem.
I live in Brazil, went on a trip to USA for 15 days, kept my SIM card and SD into the phone, just used it to access WiFi, watch videos, make a couple of Viber calls, send messages via WhatsApp, etc. Everything was fine, no problem at all.
Today, when I landed in Brazil, I turned on the phone, entered my pattern and since then my phone just displays that initial screen "Samsung Galaxy S4" and keeps rebooting like crazy. In these last 15 days, I didn't make a single change on the phone. Absolutely nothing. It just decided not to work anymore
My phone is not rooted, runs the latest updates.
I tried initializing in safe mode (power+home+volume up), it shows the android green robot at a glance and then reboots again. I can't even read what is written on the screen, so fast the reboot takes place. I also tried pressing the menu button repeatedly, but no luck as well. Tried removing the battery, turning on without SIM & SD, nothing. When I connect it to a power source, the red led doesn't even light. My computer doesn't recognize it either.
Any suggestions on what to do? Returning it to the shop is not an option as well, cause I bought it out of Brazil...
Thanks a lot, colleagues!
Click to expand...
Click to collapse
You could try this take the battery out for at least 12 hours , I read somewhere that can work for your kind of problem
I had this with Note 2.
No other option but to factory reset and flash official samsung firmware from sammobile.com
After that we were back to normal. Try that.
sounds not that bad..
try booting on download mode then flash some official firmware from sammobile.com
NOTE: don't flash XXUMH8 or any MH firmware for it contains new bootloaders with the samsung KNOX crap.
I really wish I could solve that without having to install everything again... but anyway
I'm sorry for this newbie question, but how can I flash a new firmware if my computer doesn't recognize my phone?
And what software do I need in order to do that?
Thanks a lot!
Just one more question...
if I really have to install a firmware, isn't it better to flash one from another country?
It seems like Brazil is always one of the latest to get the updates
Which country would you recommend?
Thanks a lot again, colleagues.
maykonsantini said:
I really wish I could solve that without having to install everything again... but anyway
I'm sorry for this newbie question, but how can I flash a new firmware if my computer doesn't recognize my phone?
And what software do I need in order to do that?
Thanks a lot!
Click to expand...
Click to collapse
This is how you flash official firmware on your phone.
http://forum.xda-developers.com/showthread.php?t=2265477
This topic also has some troubleshooting guide.
maykonsantini said:
Just one more question...
if I really have to install a firmware, isn't it better to flash one from another country?
It seems like Brazil is always one of the latest to get the updates
Which country would you recommend?
Thanks a lot again, colleagues.
Click to expand...
Click to collapse
Well... just tried to access download mode here, but no sucess.
Phone reboots after the warning. =( I can't get the message "Downloading… Do not turn off target" after I press volume up, it reboots.
Any suggestions?
maykonsantini said:
Well... just tried to access download mode here, but no sucess.
Phone reboots after the warning. =( I can't get the message "Downloading… Do not turn off target" after I press volume up, it reboots.
Any suggestions?
Click to expand...
Click to collapse
Well if u are able to boot the device u should surely be able to go to download mode
Can u try multiple times if possible
Power off device unplug it
Press -> volume down+Home+power button all together till it shoes option there volume up and u should be at download mode and then try flashing A firmware using Odin and once its done Reset the device from the phone back up and reset option all should be fine :fingers-crossed:
try avoiding any backup restore as there myte be some issue with some bad file also
123hiten said:
Well if u are able to boot the device u should surely be able to go to download mode
Can u try multiple times if possible
Power off device unplug it
Press -> volume down+Home+power button all together till it shoes option there volume up and u should be at download mode and then try flashing A firmware using Odin and once its done Reset the device from the phone back up and reset option all should be fine :fingers-crossed:
try avoiding any backup restore as there myte be some issue with some bad file also
Click to expand...
Click to collapse
Hi,
download mode doesn't work indeed. It reboots before I'm able to press volume up...
I have tried several times.
Any ideas?
maykonsantini said:
Hi,
download mode doesn't work indeed. It reboots before I'm able to press volume up...
I have tried several times.
Any ideas?
Click to expand...
Click to collapse
Sorry this is little weird but can u you try and see of you have original Samsung s4 as there are some clones available
Just search on this forum there are some example how to find out or Google it
Sent from my SM-N900 using XDA Premium 4 mobile app
123hiten said:
Sorry this is little weird but can u you try and see of you have original Samsung s4 as there are some clones available
Just search on this forum there are some example how to find out or Google it
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm totally sure it is genuine.
I mean, I can go to download mode.
When I press power+home+volume down, it works.
But when I click volume up in order to continue to download mode, the phone reboots.
It can't stay stable for more than 3 seconds, let's say.
maykonsantini said:
I'm totally sure it is genuine.
I mean, I can go to download mode.
When I press power+home+volume down, it works.
But when I click volume up in order to continue to download mode, the phone reboots.
It can't stay stable for more than 3 seconds, let's say.
Click to expand...
Click to collapse
I m too little confuse actually may be try doing reset hard reset and also factory reset going to stock recovery see what option can work else service centre myte be the option
Sent from my SM-N900 using XDA Premium 4 mobile app
123hiten said:
I m too little confuse actually may be try doing reset hard reset and also factory reset going to stock recovery see what option can work else service centre myte be the option
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ok, but in order to perform a hard reset, I need to press power+home+volume up at the same time, right?
That doesn't work either.
When the small green android robot is shown, the phone immediately reboots. I can't even read if there's something written, so fast it reboots.
Are there any options left or just sending to Samsung?
maykonsantini said:
Ok, but in order to perform a hard reset, I need to press power+home+volume up at the same time, right?
That doesn't work either.
When the small green android robot is shown, the phone immediately reboots. I can't even read if there's something written, so fast it reboots.
Are there any options left or just sending to Samsung?
Click to expand...
Click to collapse
B4 giving the phone to service just go to link stock firmware in my signature and ask there his user I'd is samersh72 he myte be able to help you
Sent from my SM-N900 using XDA Premium 4 mobile app
123hiten said:
B4 giving the phone to service just go to link stock firmware in my signature and ask there his user I'd is samersh72 he myte be able to help you
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ok! Thanks a lot for your help
Try removing your sd card before going to download mode, maybe it's trying to finish a failed update. Try using someone else's empty sd card
Sent from my GT-N7100 using xda app-developers app
Rebooting issues are battery related sometimes. Try another S4 battery and see if it helps
Sent from my GT-I9505 using XDA Premium HD app
Thanks MaryAnna and Obagleyfreer. I've already tried what you just suggested.
No luck
I tried to give it to Samsung, and look what I've got:
They told me to look for support in the country I bought the phone.
This is ridiculous. It's a shame.
That's when I regret changing my iPhone for a Galaxy.
Hi guys, ive seen alot of boot looping posts, but this one is a normal GT-9500. I do have apps, all from the appstore, and my phone is under 1 year old. It has been working fine recently, and out of nowhere today, while using whatsapp, it began boot looping. So i tried using recovery mode with no luck. The icon appeared, only to quickly disappear as the bootlooping continued, and the same with Downloading mode. I have no idea where to go from here, and i really Hope that someone can help me restore my phone to working order.. Please and thanks
vjewb1992 said:
Hi guys, ive seen alot of boot looping posts, but this one is a normal GT-9500. I do have apps, all from the appstore, and my phone is under 1 year old. It has been working fine recently, and out of nowhere today, while using whatsapp, it began boot looping. So i tried using recovery mode with no luck. The icon appeared, only to quickly disappear as the bootlooping continued, and the same with Downloading mode. I have no idea where to go from here, and i really Hope that someone can help me restore my phone to working order.. Please and thanks
Click to expand...
Click to collapse
What is your rom
stock,custom?
A Ekiz said:
What is your rom
stock,custom?
Click to expand...
Click to collapse
Stock:crying:
vjewb1992 said:
Stock:crying:
Click to expand...
Click to collapse
Dial *#1234# and attach the screenshot :fingers-crossed:
Joku1981 said:
Dial *#1234# and attach the screenshot :fingers-crossed:
Click to expand...
Click to collapse
i cant.. its just stuck rebooting over and over...
Is your battery swollen? It could be a damaged battery.
you did you factory reset or wipe ?
Lennyz1988 said:
Is your battery swollen? It could be a damaged battery.
Click to expand...
Click to collapse
I tried swapping my battery with my dad's phone and the same thing kept on happening.
A Ekiz said:
you did you factory reset or wipe ?
Click to expand...
Click to collapse
I cant enter into recovery mode to do that, and i cant go into download mode. The phone just keeps restarting.. No matter what i do. Could it be the power button stuck? as soon as i put in the battery, the phone automatically tries to start itself.
vjewb1992 said:
I tried swapping my battery with my dad's phone and the same thing kept on happening.
I cant enter into recovery mode to do that, and i cant go into download mode. The phone just keeps restarting.. No matter what i do. Could it be the power button stuck? as soon as i put in the battery, the phone automatically tries to start itself.
Click to expand...
Click to collapse
As soon as you replace battery just hold volume up & see if you can enter recovery that way ?
Ive tried to flash android lolipop to my phone since at&t wont give updates ota so i use safe strap from here
http://forum.xda-developers.com/devdb/project/dl/?id=7145
and i forgot to change to another save slot or whatever you call it so i flash it over my main rom and it failed so i tried to do a reset by doing power on, vol up, and home button and then it boots up until i see the samsung logo then it stops and goes black the led indicator is blue. after a while i tried using oden and flash the firmware from sammobile.com by running oden and connecting to pc then do vol down, home button, and power but still no luck ive been looking for fixes and went to repair shop and they said its the motherboard but i dont think it the mother board since it can boot up the android system recovory
Sammobile's firmware doesnt work on Odin http://forum.xda-developers.com/showthread.php?t=2785185
pathsofrhythm said:
Sammobile's firmware doesnt work on Odin http://forum.xda-developers.com/showthread.php?t=2785185
Click to expand...
Click to collapse
still didnt work
stancho44 said:
still didnt work
Click to expand...
Click to collapse
Try to flash the file in this link. This worked for me one time. http://forum.xda-developers.com/att...w-to-unbrick-flash-to-stocknce-g900a-t3077652
pathsofrhythm said:
Try to flash the file in this link. This worked for me one time. http://forum.xda-developers.com/att...w-to-unbrick-flash-to-stocknce-g900a-t3077652
Click to expand...
Click to collapse
Thanks this one seems to work
Glad I could help
Hi all,
I've received my S7 Edge today(Exynos), yay.
All was working flawlessly until few moments ago, I was running 3Dmark, and before I even start to bench, while i was downloading the first scene The screen goes all black, then after 10 seconds, there's a message on top (in the same way a rooted phone would display "kernel is not seandroid enforced..."):
Bootloader Exception
[RST_START = 0x100000000 ]
[...]
Exception: do_handler_serror: SERROR(esr: 0xbf00000000)
[...]
I didn't install any rom, root or else, it's pure stock untouched. I tried to reboot phone using volume down+power, it reboots I think (screen goes all black) but quickly the same message appears...
I'm surely going to call phone operator to tell them that phone is KO, but if one of you guys has any idea that would avoid me to send back phone to warranty, it would be nice
Thanks !
@mods : Sorry for posting in wrong section
Try this...
https://www.youtube.com/watch?v=UV0Zp7F1LHs
I'd suggest a factory reset if the above fails.
Hold Power + Volume Up + Menu
Then use the volume keys to scroll to factory reset and select using menu or power buttons.
Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..
Mr_PoPoP said:
Hi guys,
Thanks very much for you answers,
Unfortunately any key combination is not working can't get into recovery nor download mode ...
I don't want to try Odin, scared about potential warranty issues ... but it kills me to have to send the phone back to sammy and wait ..
Click to expand...
Click to collapse
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).
Cst79 said:
The phone must be off for the Volume Up + Power + Home button combination to work. Keep those pressed for like 10 seconds, even after the phone powers on. I just tried it on my S7 Edge (which drops every call) and could restore to factory settings (but didn't solve the issue).
Click to expand...
Click to collapse
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c
Mr_PoPoP said:
Thanks for your advices !
Unfortunately, even with this combination and a lot of patience I cannot manage to "bypass" this Bootloader error ...
I'm mad because it will take one month to get a new phone from my operator(just called them ...)
So maybe i'm going to try Odin ... but if I cannot put my phone into download mode, i'm f*ckued, right ?
Here's a photo of the error message :
https://drive.google.com/open?id=0B_3xOO1wyNGMVWl1RUFybTZoM3c
Click to expand...
Click to collapse
I'm stumped. I've never seen that before
From where did you order your phone?
thunderroid said:
From where did you order your phone?
Click to expand...
Click to collapse
A french mobile operator , Bouygues Telecom.
Can you do a factory reset from the Settings menu?
thunderroid said:
Can you do a factory reset from the Settings menu?
Click to expand...
Click to collapse
Nope, the phone doesn't boot anymore... it only displays the bootloader error message...
And no possibility to access reboot or recovery...
Maybe I can try to check with ADB, but my problem is that i would need to active USB debugging in settings ... but i can't do that
Return it. Nand flash died.
Sent from my iPad using Tapatalk
Yap, I think you have to return it.
hiepgia said:
Return it. Nand flash died.
Click to expand...
Click to collapse
Yep, I wanted to avoid it, but I don't see other reasonnable option. The phone didn't last more than 24h ... ok, it happens, I know ...
My previous (Still actual (sic)) Phone was a Note 3 and I installed so much roms, soft bricked the device so many times, but I could always restore it ... But not the S7 EDGE ... And I didn't spot any other user with same bootloader issue...
I've just sent back the phone for replacement, Thanks for all who replied to me in this thread
Oh and by the way : don't download 3DMark from play store , it will Hard brick your phone !!! (haha just kidding , i know it's not what caused my phone to die, I'm sure of it , however I won't try to install it anymore i think^^ )
Cheers XDA crew !!
Mine has done just the same. went to bed, woke up this morning and the same message as yourself.
Borgella said:
Mine has done just the same. went to bed, woke up this morning and the same message as yourself.
Click to expand...
Click to collapse
Sorry to hear that bro
Try things to troubleshoot if you wanna, but my advice : don't lose one day of trying to fix it, send it back directly to warranty...
I tried lot of things, key combination to reboot phone in recovery or download, I tried Kies, Odin, ADB....
I believe it's a real samsung bug that will happen to many people, So send it now before sammy is drowned under hard bricked S7 phones and start to have issues to provide replacement devices....
the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.
johanbiff said:
the S7 edge is getting a "urgent" update on approx 3mb..maybe this is a fix of some sort.
Click to expand...
Click to collapse
That is to correct the Screen Edge sensitivity
For anyone else who runs into this issue, I managed to fix my phone.
Holding the power and VOL down buttons for about 5-10 seconds will reboot the phone; if you hold home at the same time you can get into download mode (might take a couple tries).
From there, you can flash a new bootloader (BL option in odin) and then get back into recovery to do whatever you need to do.
Went from soft-brick to full restore in about ten minutes--not even a factory reset necessary.
Hope this helps!