Database Users

[Q] Question About Fascinate Screen

Hi there, Fascinate people!
I have a Captivate on AT&T (a.k.a. the my-signal-runs-away-from-buildings carrier). One of my absolute favorite features of my phone--a feature I had believed was common to all Galaxy S models--is the seemingly indestructible Gorilla Glass screen. I've carried this phone naked in my pocket for months now and the screen is still perfect!
A friend of mine liked my Captivate so much that she purchased a Fascinate as her very first smartphone. She put a screen protector and a case on it (two safety mechanisms I've blatantly rejected in favor of the uberslim Captivate), but not two days after purchasing the phone, she had scratch marks in the glass, below the screen protector in the soft button area. Granted, she has probably been carrying the device in her purse, but nonetheless I was blown away by this! I inspected it further today, and it actually looks like the scratching may be below the surface of the glass.
So my question is this: wtf? Is the Fascinate screen wimpier than the rest of the Galaxy S line? Is it possible that dust entered the phone and scratched the surface below the glass surface? Is this the sort of thing she might get an exchange for? Has anybody else experienced this, especially so quickly after purchasing?
Thanks for all of your help!

Ask the someone who knows... Ask samsung... I have no idea.
This just sounds like you are blaming us for your friend's woes. I feel like giving you the benefit of the doubt for now.
Anyways, ask them or VZW.
I haven't had any issues that you mention.

I've dropped my phone and had it unprotected since I bought it and it still looks brand new. No idea what's up with your friends phone.
Sent from my SCH-I500 using XDA App

The fascinate does have gorilla glass. It holds up to a lot of abuse: you can't scratch out with keys, etc.
I can't speak to scratches below the screen, never seen anything like that.
Gorilla glass can be scratched (especially by any form of sand, which is more common than you might expect), and it can shatter. This is discussed in the accessories thread.
You also have a few options if you want to keep your phone thin. Look into steinheil, real look etc.screen protectors, also discussed in accessories.
Sorry to hear about your friend's screen. Tender care and a soft clean pocket will get you pretty far, but the back cover especially will scratch up on you no matter how careful you are. Fortunately the back is cheap to replace.
Swyped w/ XDA App. When in doubt, mumble.

RacerXFD said:
This just sounds like you are blaming us for your friend's woes. I feel like giving you the benefit of the doubt for now.
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I'm not sure how that would sound like blame, but I was really just asking if anybody had any similar experiences
mikey6p said:
I've dropped my phone and had it unprotected since I bought it and it still looks brand new. No idea what's up with your friends phone.
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Likewise - that's what made me question it.
soba49 said:
The fascinate does have gorilla glass. It holds up to a lot of abuse: you can't scratch out with keys, etc.
I can't speak to scratches below the screen, never seen anything like that.
Gorilla glass can be scratched (especially by any form of sand, which is more common than you might expect), and it can shatter. This is discussed in the accessories thread.
You also have a few options if you want to keep your phone thin. Look into steinheil, real look etc.screen protectors, also discussed in accessories.
Sorry to hear about your friend's screen. Tender care and a soft clean pocket will get you pretty far, but the back cover especially will scratch up on you no matter how careful you are. Fortunately the back is cheap to replace.
Swyped w/ XDA App. When in doubt, mumble.
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Right! This was the video demonstration I'd seen, so I was very confused! Sand makes perfect sense! She was near a beach for a few days immediately after getting the phone. Thanks!!

wphilly said:
I'm not sure how that would sound like blame, but I was really just asking if anybody had any similar experiences
Likewise - that's what made me question it.
Right! This was the video demonstration I'd seen, so I was very confused! Sand makes perfect sense! She was near a beach for a few days immediately after getting the phone. Thanks!!
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Jewelry is a common scratcher too.
I have a screen protector on my phone, just in case... its an invisible shield, so it covers the whole screen. I passed on the VZW ones because I figured it just covered only the screen, but the invisible shields do have an orange peel kinda look to them.

I have been carrying my fascinate since launch unprotected in my pocket, and my screen is still flawless! I just bought a protector from a local uscc store for the mesmerize that covers the whole screen yesterday! 3 in a pack for $14.95, they fit well (except for maybe 16th of an in. at the edges) and they cover the whole screen!

2 small scratches and 1 small scuff mark on my screen and i have been VERY careful with this phone. not that impressed with the glass. took me weeks to scratch the screen on my TP carrying it the same way i carry the SF. i need to pick up a protector just to prevent any more marks.

Is it possible to use the XOOM with the Plastic Protector that comes with the XOOM?

I would like to keep on the screen the Plastic Protector that comes with the XOOM from factory while I get the Screen Protector, is it possible to use it with it ?, or I have to remove it ?, thanks

Ditch the screen protector, recommend the Motorola Case
brosenz said:
I would like to keep on the screen the Plastic Protector that comes with the XOOM from factory while I get the Screen Protector, is it possible to use it with it ?, or I have to remove it ?, thanks
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Not sure if you can, I yanked mine off so fast, it was like I was 5 again again on Xmass morning. I have never used screen protectors on anything and frankly I have never got a scratch, I think they are huge ripoffs. The screen on the Xoom is very tough gorilla glass.
I WOULD recommend the Motorola case that snaps around it, some people complain that you can't charge it with it closed, but that is very minor. Otherwise it's a good case. You will want a case not only to protect against droppage but to protect the screen and make it overall less slippery when you carry it (often under your arm). It also kind of Hides it, so to most people it just looks like a little black notepad, which keeps a lot of people from asking what it is.
Dan

you can use it. I kept mine on for a while yesterday until I was ready to install my screen protector. Only downside is it feels real gritty but it works fine

despich said:
Not sure if you can, I yanked mine off so fast, it was like I was 5 again again on Xmass morning. I have never used screen protectors on anything and frankly I have never got a scratch, I think they are huge ripoffs. The screen on the Xoom is very tough gorilla glass.
I WOULD recommend the Motorola case that snaps around it, some people complain that you can't charge it with it closed, but that is very minor. Otherwise it's a good case. You will want a case not only to protect against droppage but to protect the screen and make it overall less slippery when you carry it (often under your arm). It also kind of Hides it, so to most people it just looks like a little black notepad, which keeps a lot of people from asking what it is.
Dan
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Thanks, my main concern are the "fingerprints", the XOOM screen is like a "fingerprint magnet"

brosenz said:
Thanks, my main concern are the "fingerprints", the XOOM screen is like a "fingerprint magnet"
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Fingerprints can be removed in like 2 seconds, enjoy your Xoom with the plastic off

brosenz said:
Thanks, my main concern are the "fingerprints", the XOOM screen is like a "fingerprint magnet"
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That is the reason I bought InvisibleShield, the same reason I got it for my phone. It helps to reduce glare and fingerprints.

I kept all the plastic on mine for about five days until my skinomi came. I didn't want a single scratch on my baby while i waited for the full carbon fiber/ screen protector to arrive! Worked fine with plastic. Edges started to peel back after a couple days, that's it.

I've had mine on since day one. Figure when it starts to come off I'll just take it off and do without. Not worried about scratches, just seemed like it'd allow me to be lazy about cleaning for a while if I kept it on over the screen.
Sent from my Droid using Tapatalk

It won't act as a screen protect as much as a figure protector lol.
I left mine on for two days till I got a real screen protector, it will work for smudges but ID be a little careful about scratches. It's a good idea though so you don't have to clean the screen before you put the real protector on

brosenz said:
I would like to keep on the screen the Plastic Protector that comes with the XOOM from factory while I get the Screen Protector, is it possible to use it with it ?, or I have to remove it ?, thanks
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geeze, u sound like those immigrant families that would leave the plastic sheet cover on their couches!

I did the same, no issues here either. Just got the Skinomi in the mail so im finally gonna remove the plastic cover that it came with.

Neo3D said:
geeze, u sound like those immigrant families that would leave the plastic sheet cover on their couches!
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Troll much?
Does XDA allow/support this type of behavior?

RadDudeTommy said:
It won't act as a screen protect as much as a figure protector lol.
I left mine on for two days till I got a real screen protector, it will work for smudges but ID be a little careful about scratches. It's a good idea though so you don't have to clean the screen before you put the real protector on
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Having a perfectly clean screen to apply my screen protector was one of the biggest perks! I didn't have to worry about dirt or finger prints getting stuck under the protector!

iNdioNicarao said:
Troll much?
Does XDA allow/support this type of behavior?
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A bit rude perhaps but that's hardly trolling. I don't understand anyone in this thread either. I like to enjoy my electronics free of plastic head on right when I get them
-Bauxite
Sent from my Evo 4G

Bauxite said:
A bit rude perhaps but that's hardly trolling. I don't understand anyone in this thread either. I like to enjoy my electronics free of plastic head on right when I get them
-Bauxite
Sent from my Evo 4G
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I'm sure you know most techies (and clumsy people?) like keeping their gadgets as perfect as they can. If that means covering it in damage-resistant plastic, then why not? I've never been one for screen protectors... but I definitely see the point. Full body protectors also seem very useful. You can bump into things, drop your device on the ground, put it in bags full of other stuff, throw it around (not horribly, of course) and still not have to worry about damage.
Its much better than letting that one little scratch you tried so hard to avoid get on your device. Unless you just don't care. However, after paying 100+ dollars I would surely care. Can't have expensive things that look like trash.

My original plastic is still on the face, after 5 days of use I finally took the other plastic off.
I'm having a real hard time deciding whether to put a screen protector on this thing or not. For the first time in a decade of using the stupid things I think I'm going to try going without one. I'll be heartbroken if I end up with a gash though. This is my first Gorilla Glass product so it's a foreign concept to me.

nonstop14 said:
My original plastic is still on the face, after 5 days of use I finally took the other plastic off.
I'm having a real hard time deciding whether to put a screen protector on this thing or not. For the first time in a decade of using the stupid things I think I'm going to try going without one. I'll be heartbroken if I end up with a gash though. This is my first Gorilla Glass product so it's a foreign concept to me.
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gorilla glass scratscratches surprizingly easy! And I never used to care about screen orotectors and stuff until I started reselling my gadgets on eBay. I usually get my tech on sale and end up getting same as I paid for it back with a well preserved gadget and a good listing. Plan on doing the same with my 25% off xoom in a couple months or year when the next google experience tablet is released...

Neo3D said:
geeze, u sound like those immigrant families that would leave the plastic sheet cover on their couches!
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iNdioNicarao said:
Troll much?
Does XDA allow/support this type of behavior?
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No offense to anyone. I know my ancestors were immigrants too!
It's actually a compliment. When you come to America with nothing, you tend to take really good care of your stuff
But yea, us 3rd, 4th, etc gen Americans just say f'-it whatever, let me enjoy my things!
Bauxite said:
A bit rude perhaps but that's hardly trolling. I don't understand anyone in this thread either. I like to enjoy my electronics free of plastic head on right when I get them
-Bauxite
Sent from my Evo 4G
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Yep, same here but I guess I've developed a different kind of "analness" eg, instead of keeping the plastic on the leather couches, I clean and condition them every 3mos (with Lexol).
Instead of putting a screen protector on my Evo, it always flies solo in my pocket everywhere we go (keys & nicknacks go in the other) and slide it in with the screen facing my thigh
Not sure I can fit the Xoom in my pocket but it'll stay in the safety of the home most of its life.

http://www.ixobelle.com/2009/05/i-hate-everyone.html
that's a special post for people like the OP. I wrote it back in may of 2009.

Nexus 4: How's that glass back holding up?

For people who have the Nexus 4, I'm wondering how that glass back is holding up?
The review unit at The Verge already has a small crack, from when it was accidentally knocked off of a table. And Android Central, in their review, said they were already seeing hairlines scratches on the back. I was also in a T-Mobile store today looking at their demo unit, which had a few hairline scratches on the back (even though they just got the phone today).
The glass back is one part of the build of the phone that I a bit worried about in the long run (after all, it didn't work out so well on the iPhone 4).
Thanks for any comments.

This should be in Q&A thread.

Apparently one of the people on this forum that got the device early, dropped it and the back broke

omigosh, maybe I'll just wait for the next Nexus.

Ouch.... I ordered screen protector for front and back, and a soft case but they won't come until later this month.
I guess I will have to stick with my old g2 for a while?

Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Shattered glass in your hands is bad either way

jacklebott said:
Shattered glass in your hands is bad either way
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if it breaks just get a case or skin for it lol

I'm curious how well it'd hold up with a Zagg Invisi-Shield on it...if it would still crack simply from shock or not. Either way, i'll still get a bumper case for the phone simply out of paranoia, lol. I drop my phones like crazy. It's amazing how crazy I am over gadgets and protecting them, yet they still seem to slip from my desk/car/hand
I think i'm going to give this phone 2 months before I invest any money into it. I'd rather play it smart and wait than to be "cool" because I was the first to get one (which honestly, nobody really gives a **** about, lol). I had friends who were all "hey, hey look. I got the new 'insertnewphonehere'. I'm one of the first people to get one" and everyone else was like "......um, ok. You want a prize or something?" lol

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Yes, every single smartphone does have a glass screen, which is why there would be no point asking this question about any particular phone. It's a necessity and it's not a reason one is going to choose one phone over another.
But there's no reason the back of the Nexus 4 has to be glass, so it is relevant to consider how durable it's going to be when comparing it to other phones. Why effectively double a risk (of a glass part breaking), if it's not necessary?
It's also possible that the back of the Nexus 4 is not as durable as the typical screen. It is interesting that all of the stories of breaking and scratches, so far, are on the back phone.

thing is ..its simple... google heard all of last year how samsung screwed up the build quality of nexus with plastic..so they thought what material while cheap can provide a lil if not lot more premium feel...(the 4s pops into their head)..lg presents a similar phone..and voila nexus 4 is made.. im not saying its bad quality..to be honest its the best quality phone im gonna buy...

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Holy, Deja Vu. I swear I saw this post somewhere before. Maybe I was dreaming of you...
Anyways. Screen protectors won't hold the phone together from a drop. A case will. I'm getting a bumper.

Personally I love the glass back. I will not drop this phone and I will be using a case like I do with any expensive smart phone..
Sure, drop it onto a stone, cement or tile floor chances are it will crack. Many phones would.
Sent from my Nexus 7 using xda app-developers app

Fuq plastic
Sent from my SGH-T999 using xda app-developers app

I'm gonna leave the orgional plastic on it until the BSE total body protector and my case from china comes in.

Bumper on it. Sides protected, weak points of the glass that is. Done

Why care about the glass breaking at all? There will surely be OEM back plates available for sale on eBay (just as there are for the iPhones) and seeing how easy the Nexus 4 is to take apart, you could just replace it yourself for $20-$30!
Although the Nexus 4 back plate may be a little more expensive as it actually has components on it...

cb474 said:
Yes, every single smartphone does have a glass screen, which is why there would be no point asking this question about any particular phone. It's a necessity and it's not a reason one is going to choose one phone over another.
But there's no reason the back of the Nexus 4 has to be glass, so it is relevant to consider how durable it's going to be when comparing it to other phones. Why effectively double a risk (of a glass part breaking), if it's not necessary?
It's also possible that the back of the Nexus 4 is not as durable as the typical screen. It is interesting that all of the stories of breaking and scratches, so far, are on the back phone.
Click to expand...
Click to collapse
The back and front are both Gorilla Glass 2. if you are THAT worried about it, get ghost armor or something or a otterbox case.

jacklebott said:
Shattered glass in your hands is bad either way
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I have not heard of anyone that had a shattered glass back on a Nexus 4. Cracked and scratched is a far cry from shattered.

ferozfero said:
thing is ..its simple... google heard all of last year how samsung screwed up the build quality of nexus with plastic..so they thought what material while cheap can provide a lil if not lot more premium feel...(the 4s pops into their head)..lg presents a similar phone..and voila nexus 4 is made.. im not saying its bad quality..to be honest its the best quality phone im gonna buy...
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Click to collapse
Yeah, I imagine something like this was the logic. And it is a nice phone. Defintely a step up in at least perceived build quality. But there are certainly a lot of other ways to get there. The rubbery matte material on the side of the phone has a nice feel to it. If the back had been made from that material, I think it would have had an equally premium feel and seemed a lot more durable. It's also a little sad to think that the best idea Google had was to copy the iPhone.
*
Richieboy67 said:
Personally I love the glass back. I will not drop this phone...
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Good luck with that.
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donec said:
I have not heard of anyone that had a shattered glass back on a Nexus 4. Cracked and scratched is a far cry from shattered.
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Cracked and scratched on day 1 (even with review units) is not a good beginning. I suspect it's only a matter of time until we start seeing the image of shattered backs posted online. I hope I turn out to be wrong.
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stratax said:
The back and front are both Gorilla Glass 2. if you are THAT worried about it, get ghost armor or something or a otterbox case.
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The back of the iPhone 4 is Gorilla Glass too. It didn't stop backs from shattering. Anyway, the point is that there is no reason to take the extra risk of having not just the screen as a fragile component, but also the back. It just doubles the odds of shattering something for no good reason. Sooner or later most people drop their phones. The job of a good designer is to mitigate (not enhance) the possible downsides of this.
*
By the way, I like this phone. I may still get one. I'm just not excited about having to treat something I carry with me everywhere, like a delicate piece of equipment. I'm not clumsy. I've only dropped my Nexus One a couple times in two years. But things like that happen when you're least expecting it and coming up with a shattered back, rather than a nick or dent is going to be really annoying. (And I hate cases and all that crap. I carry my phone in my pocket. I don't need to make a device designed to be as thin and pocketable as possible, thicker and more cumbersome.)

S4 Screen cracked in front jeans pocket! Galaxy S4 is very weak!

I have been so careful with my S4, never dropped it. Looking after it. Today I put my phone in my front jeans pocket like always. Got in the car and after a 5 minute drive got out and the screen is showing funny colors and its cracked ;(
I have had many phones in this front jeans pocket (They all lived) and somehow a slight bend has done this. Very weak, if you ask me we are going to see a lot of this as it seems the phone is not the strongest at all. Time for a unibody HTC I think. I've had it with Samsung's plastic crap.
My phone will be up on ebay if anyone wants an i9500 for spares.
Edit: The gorilla glass is fine, its the amloed behind that cracked.

you must of sat on it or something because mine is always in my front pocket (screen facing my leg) and no problem..

tft said:
you must of sat on it or something because mine is always in my front pocket (screen facing my leg) and no problem..
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One more guy who doesn't take care his phone, "Oh my god, my phone just broke, I did nothing, It broke itself. samsung suuuuucks, I will go HTC one!!!"
Of course. Always samsung build quality, always the manufacturer fault.

Madawcisrich said:
One more guy who doesn't take care his phone, "Oh my god, my phone just broke, I did nothing, It broke itself. samsung suuuuucks, I will go HTC one!!!"
Of course. Always samsung build quality, always the manufacturer fault.
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As you see the glass didnt break... so it is definitly a thing to worry about...

It was in my front pocket, that is all. I did not sit on it. Many phones have lived in my front pocket. My S4 did not like it. Yes its my fault of course. Just saying that in my experience its weak! Very weak. Infact this is the first phone I have broken ever.
Yes im mad...Just saying this phone is weak. I'm no HTC fanboy, just going to get a unibody that will survive front jeans pocket better than this.
And its very strange that the glass did not break. Just the top of the amoled.

shox22 said:
As you see the glass didnt break... so it is definitly a thing to worry about...
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My point exactly, should not have broken. But did. Its weak, or my S4 had a weakness of sorts. 799 usd down the drain....

Call samsung and your cell phone carrier and see what they can do. Google for replacement parts and fix it yourself. Also should always get a protector case for this multi hundred dollor phones. If you can spend $200-$600 for a phone spending $50 for case is nothing. Wish you luck.

Hendrickson said:
It was in my front pocket, that is all. I did not sit on it. Many phones have lived in my front pocket. My S4 did not like it. Yes its my fault of course. Just saying that in my experience its weak! Very weak. Infact this is the first phone I have broken ever.
Yes im mad...Just saying this phone is weak. I'm no HTC fanboy, just going to get a unibody that will survive front jeans pocket better than this.
And its very strange that the glass did not break. Just the top of the amoled.
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This should be covered under warranty imo, assumung there are no marks or damage caused by dropping the phone or something similar. Call a repair centre and turn it in for warranty repair, i think they will cover it.

This has happened a few times now to people on here and is clearly an issue with this phone. The phone glass screen cracking is one thing. The Amoled itself without the glass being damaged is something else and a clear design fault. I'd be f*****g livid if this happened to mine and would expect a replacement or at least a repair.

Pagnell said:
This has happened a few times now to people on here and is clearly an issue with this phone. The phone glass screen cracking is one thing. The Amoled itself without the glass being damaged is something else and a clear design fault. I'd be f*****g livid if this happened to mine and would expect a replacement or at least a repair.
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I searched around and yep. It seems i'm not the only one. The phones amoled can crack that easy has to be a design flaw. I'm thinking maybe it was heat changes too? But my front pocket, come on. Its BS. I will call Samsung tomorrow and see what they can do. I hope this has a happy ending.

Mine did this too, but i didn't even sit down, put it in my pocket after getting out of the car walked into the house took it back out my pocket, cracked amoled, glass undamaged!
This is now the 5th thread on here that I have seen about this problem and posted in!
There's a picture of mine in one of the other threads
Sent my phone to samsung who say its physical damage so not covered under warranty!
Lets hope if enough people complain they might repair them!
the other threads :-
http://forum.xda-developers.com/showthread.php?t=2284944
http://forum.xda-developers.com/showthread.php?t=2260083
http://forum.xda-developers.com/showthread.php?t=2280272
http://forum.xda-developers.com/showthread.php?t=2273212
Lots of people saying we must have dropped them and its not very common, but threads like this are popping up every few days!
How many have to report this before people start taking it serious and start to believe there just might be a build/quality issue!!

Let us know your results good luck! Think you might have issues proving it is design fault and you didn't drop it etc (i do belive you but these companies are A holes)
Sent from my GT-I9505 using xda app-developers app

SATAN999 said:
Mine did this too, but i didn't even sit down, put it in my pocket after getting out of the car walked into the house took it back out my pocket, cracked amoled, glass undamaged!
This is now the 5th thread on here that I have seen about this problem and posted in!
There's a picture of mine in one of the other threads
Sent my phone to samsung who say its physical damage so not covered under warranty!
Lets hope if enough people complain they might repair them!
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Ouch so Samsung will not fix it! I will see what they say tomorrow. Its clearly a design fault. Because I have had many phones in my jeans front pocket and no issues till know. Its stupid that this happened. Hopefully Samsung will do something about this! Did you manage to recovery your files of the phone?
Edit: Maybe its the heat in our pocket that made the screen crack. I did have it glass facing my leg like always come to think of it.

Almost all reports of the LCD cracking have been caused by stress with quite a few people mentioning "pockets." It's pretty clear the SGS4 because of its thinness and near bezel-less display is more prone to stress damage than the SGS3 was. But since Samsung never published a stress guarantee for the SGS3 or said the SGS4 would be better or worse people with damaged panels have acted as scouts warning others about stressing the SGS4. I'd be shocked if any of these cracked panels were repaired under warranty and if they are it would be considered goodwill. So with what's known either don't subject the SGS4 to stress or buy another phone if it's a concern. Samsung's not going to change the design or repair damaged displays carte blanche because it's too hard to tell what's been caused by user damage and what's a stress crack which, in a way, could be considered user damage also (it didn't crack by itself ). And with no implied durability guarantees from Samsung it’s going to be awfully hard fighting them as what’s “weak” or “strong” isn’t defined so everyone’s expectations are just that; expectations. I'm sure this isn't what people want to hear but it's pretty much the state of the union.

Mine is always in my pocket and my jeans are not that loose wt all. I wear a tight fit
Sent from my GT-I9505 using xda app-developers app

Hendrickson said:
I searched around and yep. It seems i'm not the only one. The phones amoled can crack that easy has to be a design flaw. I'm thinking maybe it was heat changes too? But my front pocket, come on. Its BS. I will call Samsung tomorrow and see what they can do. I hope this has a happy ending.
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gotta be faulty screen lol they do drop tests on this ****s and it survives

btemtd said:
Mine is always in my pocket and my jeans are not that loose wt all. I wear a tight fit
Sent from my GT-I9505 using xda app-developers app
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Then one day soon you will have a surprise. A dead screen like the others here including myself.

Hendrickson said:
Ouch so Samsung will not fix it! I will see what they say tomorrow. Its clearly a design fault. Because I have had many phones in my jeans front pocket and no issues till know. Its stupid that this happened. Hopefully Samsung will do something about this! Did you manage to recovery your files of the phone?
Edit: Maybe its the heat in our pocket that made the screen crack. I did have it glass facing my leg like always come to think of it.
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Yep also put screen towards leg to protect it, just in case I do knock into anything!
Also had over a dozen phones over a dozen yrs and never ever broken one before!
Used kies to back up the phone, as it still starts up fine

I will just have to be very careful with my S4

SATAN999 said:
Yep also put screen towards leg to protect it, just in case I do knock into anything!
Also had over a dozen phones over a dozen yrs and never ever broken one before!
Used kies to back up the phone, as it still starts up fine
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Added a list of the other threads I have seen in my first post (no 11)

Material covering flash plastic?

Hi y'all.. Bought the lg g6 recently. So far loving it. I like how the phone is entirely scratch resistant however I just noticed that the material covering the flash is plastic. I saw a deep scratch and had no idea how it got there given that I've had the phone in a mil grade case ever since opening he package. I put my finger on the flash and the scratches got even worse. I'm considering returning the phone because of this, has anyone run into this??

Watch the video in youtube from jerryrigeverything to see from wich material is the flash supposed to be.

iori_cl said:
Watch the video in youtube from jerryrigeverything to see from wich material is the flash supposed to be.
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I watched both of his G6 videos - unfortunately he never did a scratch test of the material covering the flash

Really??
Snowleopard86 said:
... I'm considering returning the phone because of this, has anyone run into this??
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Really?? You're going to return a phone because of the material that was used to cover the LED camera flash?? What impact is a scratch on the plastic of your LED flash going to have on your photos?

I'm pretty sure the majority of phones out now use plastic for the flash. If you're considering returning it because of that then you should just get an iPhone. The plastic will refract the light regardless of whether there's scratches or not.

Saythis said:
I'm pretty sure the majority of phones out now use plastic for the flash. If you're considering returning it because of that then you should just get an iPhone. The plastic will refract the light regardless of whether there's scratches or not.
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I have a Nexus 5X which is manufactured by LG - it seems to use a harder plastic because I don't see any scratches on the material covering the flash. I noticed the iPhone uses glass? for the flash? I might look into this

Confirmed. All phones use plastic on flash except for one, S8

iori_cl said:
Confirmed. All phones use plastic on flash except for one, S8
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where did you get this data?

Google mainly and the channel i told you, in the test video for the s8 he says: " first time i ever see a glass on a flashlight", so i went straight to google and in fact its true.

iori_cl said:
Google mainly and the channel i told you, in the test video for the s8 he says: " first time i ever see a glass on a flashlight", so i went straight to google and in fact its true.
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ok this might be a game changer for me then lol - I chose LG G6 over the S8 because the G6 has a flat screen (I hate the curved screens because of the lack of screen protectors) - however I can't stand that a premium phone like the G6 opted for plastic to cover the flash, unacceptable.

Is not only LG, every other brand is exactly the same. Mi wife has a HTC 10, and that part is indeed plastic.
If a I were you, I wouldn't worry and enjoy the phone, its amazing

iori_cl said:
Is not only LG, every other brand is exactly the same. Mi wife has a HTC 10, and that part is indeed plastic.
If a I were you, I wouldn't worry and enjoy the phone, its amazing
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I already returned my G6 because of the plastic flash issue - I think it's a really cheap plastic because everytime I lightly brushed the flash with my finger there was a new scratch... pretty crazy

Snowleopard86 said:
I already returned my G6 because of the plastic flash issue - I think it's a really cheap plastic because everytime I lightly brushed the flash with my finger there was a new scratch... pretty crazy
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Did you check your new phone to make sure the mic and earpiece holes aren't gonna collect any dust? That right there is gonna KILL your smartphone experience. Also, don't forget to check the pressure sensitivity of the volume buttons.... can't have those taking too much or too little pressure to activate, right? And you're not thinking about getting the S8, are you?? My God, man, you DO know the volume control is just a single bar instead of two distinct buttons, right?? WHAT IF YOU ACCIDENTALLY PRESS UP WHEN YOU MEAN TO PRESS DOWN?!? THE HORROR!!!

Hahahaha funny!

a Mr. Smith said:
Did you check your new phone to make sure the mic and earpiece holes aren't gonna collect any dust? That right there is gonna KILL your smartphone experience. Also, don't forget to check the pressure sensitivity of the volume buttons.... can't have those taking too much or too little pressure to activate, right? And you're not thinking about getting the S8, are you?? My God, man, you DO know the volume control is just a single bar instead of two distinct buttons, right?? WHAT IF YOU ACCIDENTALLY PRESS UP WHEN YOU MEAN TO PRESS DOWN?!? THE HORROR!!!
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on a more serious note - A cnet review noted that the G6 got a "hairline fracture" on the front despite normal use... not sure why there are physical defects like this

Fair enough
Snowleopard86 said:
on a more serious note - A cnet review noted that the G6 got a "hairline fracture" on the front despite normal use... not sure why there are physical defects like this
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I will grant you that the phone probably picks up scratches easier than it should. I imagine LG was trying to save money by not going with Gorilla Glass 5 all the way around and sapphire crystal for the camera cover. But all these hardness ratings and scratch tests exist because ALL phones scratch and chip... some more than others. You're gonna have to pay however many thousands of dollars Apple was going to charge people for a sapphire crystal-encased phone before they scrapped that idea to get something that will really stand up to scratches and "hairline fractures."

a Mr. Smith said:
I will grant you that the phone probably picks up scratches easier than it should. I imagine LG was trying to save money by not going with Gorilla Glass 5 all the way around and sapphire crystal for the camera cover. But all these hardness ratings and scratch tests exist because ALL phones scratch and chip... some more than others. You're gonna have to pay however many thousands of dollars Apple was going to charge people for a sapphire crystal-encased phone before they scrapped that idea to get something that will really stand up to scratches and "hairline fractures."
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right, but a hairline fracture on the screen is absurd.. that will actually affect the viewing. My Nexus 5X is mostly plastic aside from the screen and for now I'm sticking with this phone..

What if the plastic breaks, does this affect water resistance? should I even worry about it?