Opened the box on my new s4 i9505, after playing around with it for ten mins, tried camera only to be greeted with a black screen with unresponsive button and a message every now and then saying camera failed, any ideas or know of it happening before.
Tried hard reset
Re flashed software
Stumped now I am
Get it all the time in repairs on the previous versions and almost always its hardware (camera module)
I;d get a replacement
DANIELWHITT said:
Opened the box on my new s4 i9505, after playing around with it for ten mins, tried camera only to be greeted with a black screen with unresponsive button and a message every now and then saying camera failed, any ideas or know of it happening before.
Tried hard reset
Re flashed software
Stumped now I am
Click to expand...
Click to collapse
I had the same issue. Was intermittent but still I missed photo opertunitys due to it. Called EE and is being replaced
Related
Any help is greatley appreciated. I just bought the xda2 a week ago and it worked fine until yesterday. At first the phone just wouldnt dial. Then it would freeez. After a soft reset, it wouldnt go past the first "o2" screen and would just hang. The blue light started flashing eventhough I never enabled Bluetooth. The system didnt start past that screen and it also wouldn't shut off. Even after a hard reset it still had the same symptoms(it froze at the bootup screen and had flashing blue light). Around 30 minutes later after trying to turn it on and off. I finally started. But then it happened again today. Thanx in advance
If it still displays these symptoms after a hard reset then it look like a hardware fault. Only other thing i can think of is if you have a memory card inserted that is upsetting the system.
It doesnt have a memory card. I was afraid it might be hardware related. Any idea on how to have it repaired from the US
Hi all,
I had a terrible catastrophic failure today with my 1-month old HTC Wildfire. I bought my device new, unlocked, in Singapore.
Here's what happened:
Today I received an ordinary SMS (like I have hundreds of times before in the past few weeks) and when I picked up the phone off of the desk, flipped on the screen, and slid my finger to unlock it, I saw a brief error message in a dialog on top of the Messages app. It was something like "com.something .... ", I didn't get a good look at the error but it didn't really mean anything to me at the time. The SMS that I received was then lost (I knew who it was from, but the message was not showing up). A few minutes later, I heard another SMS notification. No error message this time, but again the message did not show up in my Messages app.
So, I pressed the power button to power cycle the phone. After I shut it down, I turned it back on, saw the white screen with HTC logo, then black. It was dead. No amount of pressing buttons did anything.
After a few minutes, I removed the battery and it turned on again. Again, white splash screen and then darkness. Repeated this several times and same result.
Finally, I googled how to do a hard reset. I followed the instructions, held the volume down button while pressing power, cleared the memory, after it restarted it went right back to the white bootloader screen, flashed some error messages, and now I'm stuck in the bootloader. When I select the RECOVERY option, I get a quick screen with something like:
SD Checking ...
Loading [SOMEFILE.zip] ...
No Image!
Loading [SOMEFILE.zip] ...
No Image!
....
....
No Image or Wrong Image!
Can anybody help??! I don't know what to do now. I've searched for this "No Image or Wrong Image" message on these forums, but all the results are about rooting and loading different ROMs. I've never rooted or anything out of the ordinary, I just want the stock OS back and operational.
Btw ... I'm an Android noob, but an experienced Linux/Mac user and 10-year software developer.
Any help is greatly appreciated.
Thanks,
Nate
Recovery mode is something else.
To do a hardreset try the following:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Click to expand...
Click to collapse
Source : http://www.htc.com/www/howto.aspx?id=3567&type=1&p_id=316
Call HTC support. I had a problem with my previous HTC phone, and they took me through diagnositcs over the phone, and when they diagnosed a hardware fault, sent a courier to pick it up from me the next day. This was when the phone was 18 months old. No receipt was necessary, they used the serial number/manufacture date.
Downside: the phone was gone a week, and came back still broken. It was sent away again, and came back fixed. So painfully without it for two weeks, but not a bad experience.
(edit: it was a similar problem: I upgraded to windows 6.1, and my phone wouldn't get past the initial hardware/boot screen)
I tried the hard reset procedure several times. Every time it's the same thing. After it clears the memory, it says "Reboot in 5 seconds..." and then when it reboots, it goes back to the bootloader screens.
I've contacted HTC support via email, and I'm bringing it in to their support center in Singapore tomorrow. I really hope it doesn't take a week ... I'll keep you updated.
Fixed.
I just got my Wildfire back today after a full week in the repair center. Apparently they replaced the main system board. No other explanation for the problem was given.
The repair process itself was hassle free, although I was frustrated by not having my phone for a week. Ended up having to buy a cheap basic phone for $55 to get by on SMS and voice.
hey i have some problem with my galaxy s4 i9500, so here's the story : i've got some weird burn n reddish screen on my s4,, then i bring my s4 to the service center,, they had replace the screen for 4 times but still have that issue, then they say,, they going to replace the screen 1 more times but now with the mainboard. okay after 2weeks my s4 reddish screen fixed.
but now i have a new weird problem, everytime i try to unlock the phone ,, sometime it hangs ./ freeze,, and when i tap the power button or home button several times, it reboot itself. now im completely frustrated with my s4,, anyone have any tips to fix this lockscreen freezing? i already try to factory reset it and reinstall the firmware. anyone please help :crying:
Hi,
I believe after they changed your "mainboard" (which I'll understand is the motherboard) something went wrong, as you said you tried to factory reset and reinstall stock firmware and the problem still persists, I will recommend you taking it again to the Repair Center, try asking for another S4, I think it'll solve all your problems , when my Kindle had a battery I got a new one for free from Amazon, I guess you can try getting one S4 too from Samsung.
~Lord
Camera is no longer working. Tried everything including unrooting my phone and reflashing stock and factory resetting. Nothing has fixed it. Going to verizon today to replace it or switch to a different phone, having replaced this phone 3 times already because my first ones had broken screens straight out of the box. Am I just severely unlucky or has anyone else had similar issues?
Artnig said:
Camera is no longer working. Tried everything including unrooting my phone and reflashing stock and factory resetting. Nothing has fixed it. Going to verizon today to replace it or switch to a different phone, having replaced this phone 3 times already because my first ones had broken screens straight out of the box. Am I just severely unlucky or has anyone else had similar issues?
Click to expand...
Click to collapse
Try a hard-reset by holding down the Home and Power buttons at the same time until you feel the phone vibrate and restart.
If restarting doesn't fix it, go to Settings -> Applications -> Application manager and open the Camera app. Tap Force Stop and then select Clear Data and Clear Cache.
I've tried everything nothing fixed it. Ended up going to Verizon for a replacement and used anot her line to upgrade to the Pixel. This is the first and last phone I buy from Samsung, I've been through 3 S7s which have failed due to hardware issues. I've given up on this phone now, it's not worth the frustration. My first one had a permanent pink line on the right side of the screen, and got replaced with one that had four black vertical lines across the screen. Now that this one has failed after only two months I will never give another dollar to Samsung, not to mention the horrible lag and overheating issues I've experienced.
Hey everyone,
Today my Samsung A40 was due a software update, so I downloaded the update and left it to install. However, since it has installed my phone is completely unresponsive. I have tried doing a soft and hard reset, and followed every Youtube video suggestions like tapping the phone screen and rubbing the back cover (?). But still nothing.
The phone looks like it's on - there's a very very faint light, but it remains black soon after the Samsung A40 logo goes, and when I try to call it from another phone it goes straight to voicemail.
This problem already happened once after a system update and a phone repair shop was able to fix it for 20$ but of course he did not tell me what was wrong and I cannot get a hold of him now.
Unfortunately the phone is outside of its warranty period so sending it back to Samsung isn't an option.
If anyone has any further suggestions I'd appreciate it
that's what i mean for reset, it is just a restart really.