Google Play error 920 - Galaxy S 4 Q&A, Help & Troubleshooting

Hi there
have just got my new s4 LOVE IT .. a little laggy in parts but im sure in time Samsung will release updates
I have downloaded most of my apps for my phone but all of a sudden I get error 920 ... can anyone help me ?
I have tried doing everything suggested on some of the threads on xda but it doesn't seem to clear
Thanks

Delete the cache and data under the Play Store app then reboot.
May have to do this a few times for it to work but it will work eventually.

Related

Google account stooped working!

Hi Fellas, I've searched everywhere and wasn't able to get my issue fixed. i now run out of options but to ask help to the good folks of XDA. If no1 here can help, than the gods help I'm doomed.
I got 2 android devices (Nexus S and XOOM) and i can't install any apps in either of them using my Google Account. Every time I try do download an app I get "Download Failed" error, also I can't connect to "chrone to phone" on the devices and the only way to install an app in any device it's from the web market.
So i created a secondary Google account and when I use the secondary account I can install anything just fine, so obviously is something wrong with my main account, I just can't figure it out. Everything was working yesterday and it's not working today. Simply as that.
I disabled 2 step verification, I changed my CC on google check out, I changed my passwords and changed all my options and changed back to what it was. And still nothing. I followed every single procedure I found on Google and a bunch of forums and everything was a big frustration.
I'm out of ideias. So if any1 can plz trow a light in here I'll be thankful.
Cheers
Update. I tried buy an new app and it was successful. It boughted and installed. But I still can't install any app I had previously bought it and can't install any free app. I just can't understand wtf is going on. Plz some1 help!!!
Sent from my Nexus S using XDA Premium App
Did you try to wipe the cache of the market?
gratti said:
Hi Fellas, I've searched everywhere and wasn't able to get my issue fixed. i now run out of options but to ask help to the good folks of XDA. If no1 here can help, than the gods help I'm doomed.
I got 2 android devices (Nexus S and XOOM) and i can't install any apps in either of them using my Google Account. Every time I try do download an app I get "Download Failed" error, also I can't connect to "chrone to phone" on the devices and the only way to install an app in any device it's from the web market.
So i created a secondary Google account and when I use the secondary account I can install anything just fine, so obviously is something wrong with my main account, I just can't figure it out. Everything was working yesterday and it's not working today. Simply as that.
I disabled 2 step verification, I changed my CC on google check out, I changed my passwords and changed all my options and changed back to what it was. And still nothing. I followed every single procedure I found on Google and a bunch of forums and everything was a big frustration.
I'm out of ideias. So if any1 can plz trow a light in here I'll be thankful.
Cheers
Update. I tried buy an new app and it was successful. It boughted and installed. But I still can't install any app I had previously bought it and can't install any free app. I just can't understand wtf is going on. Plz some1 help!!!
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
I seen this issue before with the EPIC. One way and the only I was able to fix was a factory reset with the device. The first account is the main account, and its the one you purchase with from the market. Only way to get around it is a factory reset. Try to wipe cache first but it may work and may not. Then again I cant't see what it going on, so it may just be your account with google. Good luck getting in touch with those guys.
I did factory reset, cleared all caches I even cleared my god damn sins.
I tried again today change my credit cards, so tomorrow maybe will go back working. I'm almost certain that its a problem with payment cause it makes no sense otherwise.
Sent from my Nexus S using XDA Premium App

Google Play does not show all installed apps

When selecting My Apps on Google Play web site I can only see half of my apps.
I have about 250 apps installed from Google.
You able to fix market links using Titanium backup?
Sent from my GT-N7000 using Xparent ICS Tapatalk 2
i encountered this problem once...
i forgot how i fixed it, probably by rebooting or logging in different google account...
Try to delete data of Google play in setting - application
then restart phone
This is on the Google Play web site, not on the phone.
I just noticed this problem too.
If you install apps via apk (eg. applications you got on xda) that Google has no record of on the play store, they won't show up.
Hey guys,
I'm having the same issues with my stock Galaxy S III. A couple of hours ago, I became 4 fresh devices directly from the Authorized dealer here where I live. I wanted to update them and set them up properly for my co-workers. I've installed 4.1.1 on all 4, with kernel 3.0.31-256827. Everything went smooth on all devices and I was really fascinating what a wonderful device that is. Afterwards I've created 4 Gmail accounts for all of them (from the same IP address) to install the needed apps from GooglePlay. But one, somehow, someway didn't show any pre-installed apps in GooglePlay, such as GoogleMaps, Gmail, Google+, which should appear, because they're installed same procedure in each case (every device has got the same versione, same firmware,..).
..to focusing back on little-vince's post;
I hope that's not true.
I don't know the way these apps were installed or cooked into, but 3 of 4 phones went smoothly in my case.
All 4 were before the update on the same version, which I did not wrote down. The problem also is, that on another device I had the problem to update the apps via GooglePlay which were shown. There basically was an *update* sign, but when I clicked it there was the text that it's not available in my area.
I somehow think, that the problem is somewhere in the language/locales.
I've switched between the default language on the phone, rebooted it, and somehow I made it work on the second device to run updates,
but on the first device, not even a single installed app shows up, which is funny :silly:
I've also tried to clear cache, wipe everything, factory reset etc.., but it didn't worked out.
If you find a solution, I'd be glad to know.
Sir, you stated Galaxy S III, you do know this is the GNote >>Galaxy Note GT-N7000. Unless you are ref to the GNote 7000.
But I glad you used the Search button to bring this thread up...from June - Sept.
I had this problem once and it was because I changed the screen resolution (lcd density). Google play understands this modification as a "not compatible device", so some apps doesnt´t show at "My apps".
Before that I tried a lot of solutions, like cleaning the google play cache, etc., but nothing worked.
bigjoe2675 said:
Sir, you stated Galaxy S III, you do know this is the GNote >>Galaxy Note GT-N7000. Unless you are ref to the GNote 7000.
But I glad you used the Search button to bring this thread up...from June - Sept.
Click to expand...
Click to collapse
I know that, I'm sorry. I just wasn't able to find more proper topic on the web
Third party app installation are not displayed there.
Sent from my GT-N7000 using xda app-developers app

Google Play Store Problems

Not sure if this is the right place to post or not.
I just purcahsed a new Samsung Galaxy Tab 10.1. Set it up and noticed the Android Market Icon was still there??? Went to download some apps and it prompted me to download Playstore. After Playstore was downloaded imediatly started freezing up and forcing close. Uninstalled, re-booted, reinstalled again and same problem. Unistalled, did master reset, did another initial set-up, went to Playstore and same problem. Wasted an hour of my life on the phone with T-mobile customer care and tech support then wasted another 35 minutes with Samsung tech support with no positive outcome. So this moring I turn to the internet and the real experts. Doing a quick google search I see that in the past week or two there have been a huge influx of Playstore complaints that sound similar to mine and it appears they are not device or carrier specific. Has Google come out an said there is a problem? Anyone else on here having any issues? FYI, I did confirm that I am running the most recent updates.
I checked and I do have the most recent system update on my device. I am not a "geek" but have been using Android devices since before they were availabel to the public and this Samsung is my 6th Android device so I am not a newb, that being said I am ready to throw my new Tab through a wall because I can usually work my way through glitches and get them corrected on my own. I was using a crappy old Viewsonic G-Pad before this, I thought I was upgrading but thet old rooted G-Pad is far better than this garbage.
Thanks in advance.
so are you saying you are on android version 4.0.4? that version should have come with the "play store".
I haven't had any issues myself, but you can try going into settings-applications, and then select the market/play store and clear data and cache. You can also uninstall updates if it still acts up.
laiyarme any
mike-y said:
so are you saying you are on android version 4.0.4? that version should have come with the "play store".
I haven't had any issues myself, but you can try going into settings-applications, and then select the market/play store and clear data and cache. You can also uninstall updates if it still acts up.
Click to expand...
Click to collapse
Yes, it is version 4.0.4 yet it has an Android Market icon not a play store icon, I was very suprised when I saw that icon, I have not seen it in months on my other devices, i thought it was a thing of the past. Once I go into android market and try to install an app it then tells me I need to upgrade to Play Store, I click continue, download play store and that is when all hell breaks lose. Once I unistall the Play Store update it runs fine until I try to download another app through the market.
Not sure if this could help, but have you tried, instead of the factory reset, clearing data on Play Store and Google Services Framework, restarting and trying again? Ran into some Play Store trouble this past week and this seemed to solve it
I am having the same problem. I just got this 10.1 t-mobile tablet. I can't do anything because it is constantly popping up saying play store has stopped unexpectedly. I have uninstalled the update, cleared the data and cache. Nothing is working. I am essentially dead in the water as this pops every 30 seconds.
Saw the same problem on my friend tab
My only solution was to root and put cm9 on it. Works great now.
Sent from my SPH-L710 using xda premium

Nexus 4 - You don't have any devices - Google Play website

Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
same issue with Galaxy Note II
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
chrisgtl said:
Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
Click to expand...
Click to collapse
joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Titanium Backup "market doctor"
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
admiralspeedy said:
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Click to expand...
Click to collapse
joni1101 said:
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
Click to expand...
Click to collapse
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
spoke to google
I spoke to google for a long while: while I was not able to to see my phone listed under "my devices" they were able to see it on their end. All I could see was 4 devices that I have long ago stopped using.
They speculate that it could be an error with a recent update to the Play.google.com site....
here is what they recommend:
Uninstall updates to
GOOGLE PLAY SERVICES
GOOGLE SERVICES FRAMEWORK
GOOGLE PLAY STORE
They also asked me to wipe data.
They asked me to reboot - and - now I'm still waiting for the auto play-store update. Currently does not seem to have solved the problem.
Anyone else having these issues?
<<hangouts will require the updated play-store in order to work>>
admiralspeedy said:
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
Click to expand...
Click to collapse
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
nzkiwiman said:
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
Click to expand...
Click to collapse
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
trying this now.....
try changing your google account password or just delete the account and relogin, yes its safe.
also try deleting data and cache for play store , play service and google service framework. and reboot
it shud work after a few minutes
I have the same problem and nothing above worked. Btw I'm all stock and this happened after 4.3 update. Any news on this?
Same problem
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
badhri said:
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
Click to expand...
Click to collapse
PERFECT!
working now!!!
Very useful tip. Thanks a lot.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
Thanks a million. This worked on my device. Samsung S3 4G i9305
aleksandar0475 said:
Thanks a million. This worked on my device. Samsung S3 4G i9305
Click to expand...
Click to collapse
Thanks! This worked for me :highfive:
joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
Yes, that's happen after i flashed DN3.
Any one can help?

Huawei Honor Note 8 / Play Store stuck on Download Pending

Hello everyone,
So, I just bought a new Honor Mate 8 from AliExpress and it came perfectly fine.
I didn't want to root it so I was like, let's just go with the flow.
It's been only 3 or 4 days since I got it and the Play Store was working fine.
Today, I received some notifications updates and while clicking on them, I couldn't even update or download anymore apps. (Bear in mind that during the last 3 days, Play Store was working amazingly normal)
The thing is, I tried pretty much everything but still in vain.
I have no idea what to do and I seriously don't want to root the phone...now.
I mean it's still new, so you know..
I even tried to go on HiApp and re download everything but still nothing.
Any ideas on how I could possibly solve this problem ?
Thanking you in advance.
Cheers.
Johar Khaled said:
Hello everyone,
So, I just bought a new Honor Mate 8 from AliExpress and it came perfectly fine.
I didn't want to root it so I was like, let's just go with the flow.
It's been only 3 or 4 days since I got it and the Play Store was working fine.
Today, I received some notifications updates and while clicking on them, I couldn't even update or download anymore apps. (Bear in mind that during the last 3 days, Play Store was working amazingly normal)
The thing is, I tried pretty much everything but still in vain.
I have no idea what to do and I seriously don't want to root the phone...now.
I mean it's still new, so you know..
I even tried to go on HiApp and re download everything but still nothing.
Any ideas on how I could possibly solve this problem ?
Thanking you in advance.
Cheers.
Click to expand...
Click to collapse
I hawe same problem ....detecting same issue last maby 14 days?
Go into the Settings-Apps-Playstore and looking for Permissions.
(Look the Pic in Attachment)
Thanks for you help but iam doo thys before and nothing maby problem is on diferent place
waiting android 8
superman25 said:
Thanks for you help but iam doo thys before and nothing maby problem is on diferent place
waiting android 8
Click to expand...
Click to collapse
Not sure if we will see Android 8 on our note 8, but I hope we do get it
Google Play Store FIX
Johar Khaled said:
Hello everyone,
So, I just bought a new Honor Mate 8 from AliExpress and it came perfectly fine.
I didn't want to root it so I was like, let's just go with the flow.
It's been only 3 or 4 days since I got it and the Play Store was working fine.
Today, I received some notifications updates and while clicking on them, I couldn't even update or download anymore apps. (Bear in mind that during the last 3 days, Play Store was working amazingly normal)
The thing is, I tried pretty much everything but still in vain.
I have no idea what to do and I seriously don't want to root the phone...now.
I mean it's still new, so you know..
I even tried to go on HiApp and re download everything but still nothing.
Any ideas on how I could possibly solve this problem ?
Thanking you in advance.
Cheers.
Click to expand...
Click to collapse
You just have to make sure google apps like Google Play Store, Google Play Games, Google Play services, all have every permission and make sure you check "TRUST THIS APP" for all 3 apps for Google Play Store to work 100%
Try Re-booting the phone, Or go to playstore -> Side menu -> My Apps and games -> Updates and check if any app is downloading.
If yes, then stop downloading the app and re-boot. Then try installing apps
Oh I had this issue once on Oppo F1S. It happened because I had used VPN app on that phone. The only thing that solved the problem was factory resetting the whole phone since resetting phone's settings didn't work.

Categories

Resources