Hi all!
I managed to crack the digitizer of my HD2 some while back. It's working but I'd like to have it replaced, and I really think I'll screw it up if I try it myself. However, the official HTC repair service here in Norway wants the equivalent of 370€ to do it, and most unofficial ones are only slightly under that price.
I'm wondering if you know of any reliable repair services elsewhere in Europe would be cheaper, and in that case, which ones?
I've seen digitizers & glass being sold online, but they say it's pretty hard to separete from the LCD.
There are also complete sets of displays for hd2, LCD+digitizer+glass going for around 85$ or more.
tdh_andy said:
I've seen digitizers & glass being sold online, but they say it's pretty hard to separete from the LCD.
There are also complete sets of displays for hd2, LCD+digitizer+glass going for around 85$ or more.
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Click to collapse
Indeed, but I want to avoid replacing it myself, just not at any price.
quick consideration: I bought my hd2, second hand, for 440€ in february. Up to a 200€ expense for repairs (lower than which I think it would be really hard to find anything) I would seriously consider buying ANOTHER hd2 which now, being almost august, maybe can be found for less than 350€. I am not following the market.
At thjat point you could sell yours as defective for 200€ and still have paied 150€, lower than repairs
Thanks for the tip, that's not a bad idea at all..
However these guys says they'll fix it for 150£, so I think I'll just take a vacation in London and pay them a visit while I'm at it.
Anyone had any experience with this place? Turn on Your Mobile Ltd.
My screen shattered. No warranty coverage, had it for a whole week.
I assumed that I would be able to throw a new screen at it and get it back functional for less than $100. Now, it looks like a new screen is $160. I'm more than slightly crushed. =(
One thread I found was showing some decently high going rates for parts, indicating I could sell the rest of my broken tablet for almost enough to get a new one. A quick search on ebay showed broken screen nexus tablets going for less than $100, leaving a large jump to get another tablet. Am I looking in the wrong place? Is there value in the parts of pieces?
Thanks y'all for any input you might have. Keep the shiny side up. =(
Depending on the retailer, you might want to take it back to them. Don't know what caused it to shatter, but you know where I'm going.
credit card loss/damage protection
The_Joe said:
My screen shattered. No warranty coverage, had it for a whole week.
I assumed that I would be able to throw a new screen at it and get it back functional for less than $100. Now, it looks like a new screen is $160. I'm more than slightly crushed. =(
One thread I found was showing some decently high going rates for parts, indicating I could sell the rest of my broken tablet for almost enough to get a new one. A quick search on ebay showed broken screen nexus tablets going for less than $100, leaving a large jump to get another tablet. Am I looking in the wrong place? Is there value in the parts of pieces?
Thanks y'all for any input you might have. Keep the shiny side up. =(
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Click to collapse
If you bought with a credit card, check with your card company.
Bought mine with Amex card. Broke screen 17 days later.
Amex features 90 day theft/loss/accidental damage protection.
Filed claim online & cc account was credited with full purchase price in 2 days.
Nice about the purchase protection and they respond quickly. It sucks that Amex stopped their price protection. The announcement of the possible price drop is just right outside of the 30 receipt and definitely out of the return window.
Sent from my Nexus 7 using xda app-developers app
I would sell it for parts. There was a broken N7 on eBay that sold for over $160. I say over because that was the last bid I saw and it has days left on the auction. Then I would put that money towards a 32gb model. Last but not least, I would avoid doing whatever I did with the old one to break the screen.
Sent from my Nexus 7 using Tapatalk 2
All - I have noticed a faint vertical line on my screen. It is about 1" from the left side.
Is it just the screen burning out?
Is there anything that can be done to fix it?
Thanks!
bg
Maybe? You may need a new LCD screen but it's hard to say without a little more in-depth info and pics
slapping you upside the head from my galaxy tab 10.1 P7510
Sorry. Here a photo. Let me know what you think. Thanks!
http://farm9.staticflickr.com/8061/8210130121_07c825177b.jpg
That does look like hardware damage. Take it in for servicing...or fix yourself if you have the skills and ambition
Perhaps a silly question, but
When screen rotates is the line following it?
Cheers
GV
gveloce said:
Perhaps a silly question, but
When screen rotates is the line following it?
Cheers
GV
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Click to collapse
Good question. The line stays in the same spot on the screen when I rotate it.
All - I took the device by Best Buy today. The said it was a hardware issue. They said it is hard to tell what the cost to fix might be. They concluded the most cost effective thing to do would be to buy a new tablet rather than put $$$ into it.
So Best Buy couldn't tell you what it would cost to fix it, but advised you that you'd be better off buying a new one? Amazing how they came to that conclusion without knowing the repair cost. And of course, they just happen to have a nice selection of devices from which you could choose, right?
I'd send it back to Samsung and get an actual quote before you do anything. That way you can make an informed decision rather than taking the advice of a retail store who would rather sell you a new device than be bothered with repairs. Then I'd probably try to "persuade" Samsung to cover the repair even though its out of warranty (I assume).
rjohmit said:
So Best Buy couldn't tell you what it would cost to fix it, but advised you that you'd be better off buying a new one? Amazing how they came to that conclusion without knowing the repair cost. And of course, they just happen to have a nice selection of devices from which you could choose, right?
I'd send it back to Samsung and get an actual quote before you do anything. That way you can make an informed decision rather than taking the advice of a retail store who would rather sell you a new device than be bothered with repairs. Then I'd probably try to "persuade" Samsung to cover the repair even though its out of warranty (I assume).
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Click to collapse
Thanks rjohmit - I think I will call contact Samsung & see what they will do. Only issue I have is I currently have my e-book for college on my tab so I can't afford to be without it for a week or to :{
Well, my screen broke after 5 days, and the digitizer is completely unresponsive. It was barely a 2 foot drop! Here are a few pictures: one, two, three.
Anyways, with the sad story aside, I have looked into my repair options, and I have decided the most economical thing to do would be to order a replacement front assembly and do it myself. In another thread, I found this link. The drop resulted in a few scratches on the metallic frame, so I want to make sure that's also included in my replacement. Now, that link looks very promising, but I'm trying to save as much money as possible. I have browsed though Ebay, and found similar items that cost about $30-40 cheaper (after shipping) coming from China, but I'm a little skeptical about it. $100+ is expensive for a repair, so I want to make sure I'm getting quality parts. A couple examples are here and here. Are these parts directly from LG, and if so, how do they become available for sale through third parties? It's the quality of the parts that concern me the most. All said and done, I want the phone to look and feel as if it were brand new out of the box.
On another note, I'll be buying this as soon as it's available. I had one of those on my Nexus One back in the day, so I know my N4 will be well protected, even though it's going to effectively turn it into a cinder block. Such a shame that I gotta cover up such a beautiful device, but apparently it's too risky to leave the phone naked...
So basically, I just want some opinions about the cheaper Ebay options, or if anyone has a better recommendation. I've ruled out sending the phone to LG's third-party repair center due to the costs. I'm comfortable doing the repair myself, so I'm happy saving a few bucks in the process.
Why not send it it for a new device instead?
Sent from my Nexus 4 using Tapatalk 2
Bloodflame said:
Well, my screen broke after 5 days, and the digitizer is completely unresponsive. It was barely a 2 foot drop! Here are a few pictures: one, two, three.
Anyways, with the sad story aside, I have looked into my repair options, and I have decided the most economical thing to do would be to order a replacement front assembly and do it myself. In another thread, I found this link. The drop resulted in a few scratches on the metallic frame, so I want to make sure that's also included in my replacement. Now, that link looks very promising, but I'm trying to save as much money as possible. I have browsed though Ebay, and found similar items that cost about $30-40 cheaper (after shipping) coming from China, but I'm a little skeptical about it. $100+ is expensive for a repair, so I want to make sure I'm getting quality parts. A couple examples are here and here. Are these parts directly from LG, and if so, how do they become available for sale through third parties? It's the quality of the parts that concern me the most. All said and done, I want the phone to look and feel as if it were brand new out of the box.
On another note, I'll be buying this as soon as it's available. I had one of those on my Nexus One back in the day, so I know my N4 will be well protected, even though it's going to effectively turn it into a cinder block. Such a shame that I gotta cover up such a beautiful device, but apparently it's too risky to leave the phone naked...
So basically, I just want some opinions about the cheaper Ebay options, or if anyone has a better recommendation. I've ruled out sending the phone to LG's third-party repair center due to the costs. I'm comfortable doing the repair myself, so I'm happy saving a few bucks in the process.
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Click to collapse
The Chinese make a dead on imitation of the N4. The only way to be sure you have a real N4 is to call Google and ask if your IMEI is legit. I'm guessing what you're looking at are screens for the copies. If you're worried, what's another few dollars for the real thing? I can see if they were half the price, but they aren't.
Also, why not get a bumper or a Ringke case? They still show of the phone.
scream4cheese said:
Why not send it it for a new device instead?
Sent from my Nexus 4 using Tapatalk 2
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I bought it from my carrier, and declined a $7/month replacement plan... I could get in touch with them, but I'm pretty sure they're just going to tell me it's my own fault and nothing they can do about it.
estallings15 said:
The Chinese make a dead on imitation of the N4. The only way to be sure you have a real N4 is to call Google and ask if your IMEI is legit.
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Click to collapse
Mine is real. I didn't buy a Chinese fake. I was just wondering if the replacement front from those Ebay listings were real or not. I know it's hard to tell, but I want to make sure I'm getting original LG parts.
estallings15 said:
I'm guessing what you're looking at are screens for the copies. If you're worried, what's another few dollars for the real thing? I can see if they were half the price, but they aren't.
Also, why not get a bumper or a Ringke case? They still show of the phone.
Click to expand...
Click to collapse
I was originally considering the official bumper, but I'm not sure if it will really be enough. I don't want to go through the same thing again.
I don't like the design of the Ringke case, either. I know Seidio's cases are great quality, but at the same time, they make the phone huge.
Bloodflame said:
Mine is real. I didn't buy a Chinese fake. I was just wondering if the replacement front from those Ebay listings were real or not. I know it's hard to tell, but I want to make sure I'm getting original LG parts.
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Click to collapse
You misunderstood. I wasn't questioning whether or not your phone was real. I was telling you that the fakes are really good. Those are probably REALLY good fake screens. Understand?
Hi guys,
I have the same problem on my Nexus 4 which is now completely useless. Funny enough, the phone is still on but the touch screen doesn't work anymore... Let me tell you how annoying it is when the alarm rings at 7am on a Saturday morning and you can't turn it off...
Anyway, I hope I'm in the right topic and not posting something that has been answered already (I did a research...) but can you let me know if you managed to change your screen Bloodflame? If so, was it easy with the replacement kit that usually comes with the screen you buy. I don't want to go to a dodgy shop that will take me £20 for just a simple screen change... I'm sure I can do it myself.
I recently found one on eBay for £85, which is pretty much the best deal I saw so far (I can't send you a link as I'm a new member, sorry).
Thanks in advance for your help and apologies if the English isn't perfect (I'm not a native).
estallings15 said:
You misunderstood. I wasn't questioning whether or not your phone was real. I was telling you that the fakes are really good. Those are probably REALLY good fake screens. Understand?
Click to expand...
Click to collapse
OK, I see what you mean. Just when you mentioned verifying my IMEI with Google made it sound like you thought mine was a fake. I understand the Chinese knockoff's could be hard to tell apart, and I understand that those replacement parts on Ebay may be fake. That's what I was skeptical about. They might be real, but maybe it's not worth the risk...
At first glance, the price appears similar, but the one from EtradeSupply comes to about $152 after shipping, whereas the Ebay ones are about $115 shipping included. I was just hoping I could save a little cash - that's all.
michaelvitello said:
Hi guys,
I have the same problem on my Nexus 4 which is now completely useless. Funny enough, the phone is still on but the touch screen doesn't work anymore... Let me tell you how annoying it is when the alarm rings at 7am on a Saturday morning and you can't turn it off...
Anyway, I hope I'm in the right topic and not posting something that has been answered already (I did a research...) but can you let me know if you managed to change your screen Bloodflame? If so, was it easy with the replacement kit that usually comes with the screen you buy. I don't want to go to a dodgy shop that will take me £20 for just a simple screen change... I'm sure I can do it myself.
I recently found one on eBay for £85, which is pretty much the best deal I saw so far (I can't send you a link as I'm a new member, sorry).
Thanks in advance for your help and apologies if the English isn't perfect (I'm not a native).
Click to expand...
Click to collapse
I only made this post last night, so no, I haven't fixed my phone yet. I haven't even placed the order for my replacement parts yet. But I can update this thread later on with my progress. Heck, I can even post pictures of the repair process and make note of any details pertaining to how easy/hard it is, a specific step that might be a little more difficult (ribbon cables come to mind), or anything like that.
FYI, you can disable your alarm from ADB as long as you have USB debugging enabled. It's a bit of a pain, but I was able to get a few things done using ADB. For instance, I was able to turn off mobile data, enable wifi, and make a full backup of my internal storage among a few other minor things, just in case.
Code:
adb shell
svc data disable
svc wifi enable
input touchscreen tap [x] [y]
input keyevent [#]
Google those commands for more details.
Bloodflame said:
I only made this post last night, so no, I haven't fixed my phone yet. I haven't even placed the order for my replacement parts yet. But I can update this thread later on with my progress. Heck, I can even post pictures of the repair process and make note of any details pertaining to how easy/hard it is, a specific step that might be a little more difficult (ribbon cables come to mind), or anything like that.
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Click to collapse
OK I see. No problem then, I ordered the screen yesterday and will also give updates when I'll change it. Hopefully, I'll receive it and change it before you and will therefore give you a few tips (if needed). I'm sure it's not that difficult but we'll probably need to be very cautious. There's probably a few videos showing how to do it. If I find a good one, I'll post the link here.
Bloodflame said:
FYI, you can disable your alarm from ADB as long as you have USB debugging enabled. It's a bit of a pain, but I was able to get a few things done using ADB. For instance, I was able to turn off mobile data, enable wifi, and make a full backup of my internal storage among a few other minor things, just in case.
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Click to collapse
I didn't know this tip, thanks for the help! It finally went out of battery, so nothing to worry about anymore )
Just a general heads up:
I recently had the exact same problem, wanted to keep my nexus naked but it cracked after about a month. So I ordered a replacement last sunday of eBay for about $135 with shipping, it was not from China, from California. I received the screen yesterday, and successfully replaced it by my own, it was pretty simple and took me about an hour. I have never before disassembled a phone. The screen works fine and seems just as good as the one before. I could have sent it in to LG but they said they would remove all data from the phone for some security reason and I didn't want to do that. But if you have any more questions just ask me, I will be glad to help you.
Sent from my Nexus 4 using xda app-developers app
michaelvitello said:
OK I see. No problem then, I ordered the screen yesterday and will also give updates when I'll change it. Hopefully, I'll receive it and change it before you and will therefore give you a few tips (if needed). I'm sure it's not that difficult but we'll probably need to be very cautious. There's probably a few videos showing how to do it. If I find a good one, I'll post the link here.
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Click to collapse
Sounds great! Yeah, I've already briefly looked up a couple videos and guides (see this one on ifixit) and it doesn't looks terribly difficult. Also, I recall reading about someone who successfully replaced their screen, but ended up cracking the back glass in the process. Might be worthwhile to take a little extra care to make sure that doesn't happen to you. You've been warned
aanonymoushuman said:
Just a general heads up:
I recently had the exact same problem, wanted to keep my nexus naked but it cracked after about a month. So I ordered a replacement last sunday of eBay for about $135 with shipping, it was not from China, from California. I received the screen yesterday, and successfully replaced it by my own, it was pretty simple and took me about an hour. I have never before disassembled a phone. The screen works fine and seems just as good as the one before. I could have sent it in to LG but they said they would remove all data from the phone for some security reason and I didn't want to do that. But if you have any more questions just ask me, I will be glad to help you.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah, I could understand why you'd want to leave the N4 naked - it's certainly a beautiful device! But on the other hand, stuff like this happens and it becomes an expensive mistake, as we've learned.
So just tell me, was there any one or two specific disassembly/assembly steps that were more difficult? If so, did you figure out any tricks to overcome the difficulty a bit? I understand working with small parts and flimsy ribbon cables can be a bit of a pain. I've taken a couple phones apart before, but never had too much difficulty as long as I was being careful and patient. I suppose the same is true here but I don't intend to take my N4 apart until I have my new screen and I'm ready to get to work. Payday is a week away, so it's just a waiting game for me at this point.
The most hard part I've encountered was taking the back cover away, that by it self took me about 15 minutes, if you looked at any videos you will know what I mean. Also when you take out the battery make sure to use a hairdryer to loosen up the strong glue below it, also be very careful taking it out, I found out it bends a little its basically made out of strong tinfoil, but if you do bend it a little don't worry it will still work
Sent from my Nexus 4 using xda app-developers app
$120 ain't too bad, hell the deductible for at&ts insurance is $125. I'll have to keep that in mind should the unthinkable happen.
Google could make everyone's life easier and just offer 2 year replacement plans for a flat cost. No you should never drop it, but we're all human, it's bound to happen at some point. Thing is I want a flat replacement plan like what you would get from a retail store on consumer electronics, not scam insurance. Whats irritating is if you buy a tablet, you can get a replacement plan from square trade, but since the nexus 4 has a radio, it's $10 a month, $99 deductible. Ridiculous!
Sent from my Nexus 4 using Tapatalk 2
I had the same problem, first i tried to send the phone to a tech guy to try to remove the digitizer but he couldnt make it, then i bought a screen assembly and installed it myself. I live in Argentina so finding the replacement was not easy. The problem came afterwards when the screen touch was a bit floppy, i tried a Pointer Location app and i discovered that now the screen can read up to 2 fingers and it works really bad (it used to read up to 5 fingers). Is it possible that it is one of the chinese imitations? I didnt know there were copied parts for the N4 up to now
The only visual difference i spotted is that the original screen had little integrated circuits in the screen forming tiny nearly-invisible squares inside the front glass, and the replacement one has no such things.
I have the Nexus 7 32Gb (2012 version) I bought it from John Lewis as they offer a 2 year warranty. I went to unlock the screen this morning and I noticed the lockscreen jumping around, upon further inspection and managing to unlock the screen it does the same on the home screen.
I am shocked to discover there is a crack in the glass of the top layer of glass but not the LCD at all. I am told that this is called the digitizer? I was wondering, as the device has not been dropped or gone from cold to hot conditions or vice versa, and I have not mistreated the device, what should I do next?
I am worried that 1) if I take it to store they will say that I dropped it and its my fault even though this is not the case and 2) if they cant repair or replace it, it would be not cost effective repairing it.
Any advice would be helpful, I am not without a tablet at the moment as I also have the iPad mini but I love the N7 and all its jelly bean goodness.
1) Won't know until you ask.
2) Unless you DIY (about $60 worth of parts on eBay) probably not.
The price reductions on the 'old' one make it cheaper to replace than pay someone to repair it for you.
You might check for a local shop and get an estimate, but....
That's why I'm an advocate of the Drop & Spill warranty/insurance.
For the $50-$60 it costs for 2 years of coverage, all it takes is one mishap for it to pay for itself.
danvee said:
1) Won't know until you ask.
2) Unless you DIY (about $60 worth of parts on eBay) probably not.
The price reductions on the 'old' one make it cheaper to replace than pay someone to repair it for you.
You might check for a local shop and get an estimate, but....
That's why I'm an advocate of the Drop & Spill warranty/insurance.
For the $50-$60 it costs for 2 years of coverage, all it takes is one mishap for it to pay for itself.
Click to expand...
Click to collapse
Thanks for the advice, I guess I should have purchased accidental damage cover then I would not have this worry, still I am sure it is a manufacturing defect or a defect in the glass itself as it has not ever been dropped or used is a way against the guide etc.
I am going back to the store tomorrow with the sales recipt and see what then say. It is mint condition and if they can repair it then great. Browsing their stock on their website they seem not to have anymore of the 2012 edition so if its a replacement they only have the 2013 32gb or the 2012 wifi + 3g version. so who knows.
Will update with news for information to interested partys.
EDIT: I also restored it to factory as someone suggested somewhere as its a warrenty claim and I should protect my infos is this type of wipe safe or is there a better way to ensure my play store details / google wallet is secure?
danvee said:
1) Won't know until you ask.
2) Unless you DIY (about $60 worth of parts on eBay) probably not.
The price reductions on the 'old' one make it cheaper to replace than pay someone to repair it for you.
You might check for a local shop and get an estimate, but....
That's why I'm an advocate of the Drop & Spill warranty/insurance.
For the $50-$60 it costs for 2 years of coverage, all it takes is one mishap for it to pay for itself.
Click to expand...
Click to collapse
Well, I went to see them, after about 2 hours of this is what we want to do, what they actually did was replace it with the Nexus 7 (2013) 16Gb. So now I will be living here: http://forum.xda-developers.com/forumdisplay.php?f=2407
They were selling the 32Gb for £40 more but wanted to charge me the extra if I wanted to get the 32Gb version replacement and told me it was an upgrade seeing as they don't make the old version anymore.
Half the storage for the new model vs. 28 day warranty repair??? both costing them the same (verbatim from service guy) I felt as did the service guy I should take the 16Gb and be happy.
So, now the wait for KitKat on for me, new device and new screen protector and case to buy, shame old one does not fit but meh.
Thanks for your time grouper guys see ya around I hopes
dNik