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Hi all
It would be great if you shed some light on the problem
Xda exec had a fall!..since then no sounds at all, phone won't ring or won't play music...but has sound if i plugged the headphones in
Any theories/ideas what might have gone wrong...& possible solutions..
any help would be appreciated...thanxs
sound failed on xda exec
i also had the same issue but my handset was replaced as it was within 28 days of getting the handset
i never did manage to find the exact issue
when your handset fell did it have external sound / handsfree plugged in at the time
about the only thing that made any sense with mine was the possibilty of the micro switch / contacts of the externl audio jack being damaged
dont know if any of this info helps you at all but best of luck getting it sorted
Still no explanation for the no sound problem Xda Exec
Does anybody find out allready what's the problem with no sound on the Xda Exec.
I not speak about the problem with the external audio jack.
I can make cals like normal, I only can not play music or listen if somenone is calling me.
Thanks
its hardware problem with universals audiojack .. just open device ..remove board . plug headphones ... and see on connector /.... in most cases no sound issue cames from third pin of jack (thst pin detect plugged headpnones .. if it disconnected device plays in headphones if connected device plays on builtin speakers) if near end of it ...
a may advice you more deeply but i didnot have proper photo to explan in his basis..
just give me HI RES PHOTO OF BOTH SIDES OF YOUR MOTHERBOARD.. i explain what to do
mo3ulla said:
its hardware problem with universals audiojack .. just open device ..remove board . plug headphones ... and see on connector /.... in most cases no sound issue cames from third pin of jack (thst pin detect plugged headpnones .. if it disconnected device plays in headphones if connected device plays on builtin speakers) if near end of it ...
a may advice you more deeply but i didnot have proper photo to explan in his basis..
just give me HI RES PHOTO OF BOTH SIDES OF YOUR MOTHERBOARD.. i explain what to do
Click to expand...
Click to collapse
Thanks for your post.
You are shure that this willbe the problem, because I can make calls without the headphone. I was thinking that in the case that the connector gives the problem, I should also not be able to make any calls without using the headphone.
Anyway I was going to open my friend one day, to look what's up.
problem may be repaired in home in 10mins
you need
hands
brain
tools to open
1 needle
do photo .. i say what next
mo3ulla said:
problem may be repaired in home in 10mins
you need
hands
brain
tools to open
1 needle
do photo .. i say what next
Click to expand...
Click to collapse
Ok, here we go.
We have hands, tools ( a hammer ) and 1 needle.
I think I forgot something, but...
I think the problem, when the problem is hardware,
is that when you put the headphone jack, the top of the jack he opens the microswitch what you see at first.
Ofcourse when this switch he stays also open when you take out the jack, than you have a problem.
And yes with a needle you can first open the contakt and than you can dress littlebit the position of the contakt.
I have only 1 problem on my tel, this switch is closed as well, when I take out the jack. The problem is not this switch.
here we go
Correct, I am shure that this is almost always the problem.
In fact the switch is closed in normal position, and he goes open when you put the headphones.
When he not close as well automatic than, you have a problem.
But in my case it is really not this switch, so I am still looking for the reason why I not have sound.
hi all
i have same probelem like you
my friend using my device for weeks and when she give it back to me i have no sound from my device & even from headset i call the i-mate center the girl told me maybe your jack is dameged but when i sent it to suport center they told me your flex cable is dameged by wrong rotating your device and we haven't that yet ....
they sent it back to me and after some day my screen shows nothing then i buoght a cable from ebay an change , now i have voice sound screen
&....
like before
i hope these usefull for you
This was exactly my issue, under that pinkbox you marked is the tiny tab that makes or breaks contact with the internal speaker. Because my headphones break the contact, this tab after much use was stuck in the open position even after the headphones were removed. When I did the procedure you mentioned magically, sound..wow. I am extremely greatful for your troubleshooting skill.
Thanks a million mo3ulla.
If only i had this fix 2 phones ago..hahhahah.
lambrechts said:
Correct, I am shure that this is almost always the problem.
In fact the switch is closed in normal position, and he goes open when you put the headphones.
When he not close as well automatic than, you have a problem.
But in my case it is really not this switch, so I am still looking for the reason why I not have sound.
Click to expand...
Click to collapse
Hi lambrechts,
Did you manage to find out the reason?
i have the same problem, my device fell, but i didn't notice the problem until next day (i didn't use it) so i'm not sure if it is because of the drop.
I will open my device and check the Jack pins, but i want to know if you got any fix for this.
mo3ulla said:
here we go
Click to expand...
Click to collapse
hey mo3ulla, did your method work after repeated use of the headphone port? did it get stuck again any time after you fixed it?
just asking cause i have this problem on my 9000 and haven't opened it yet so i don't want to open and close it repeatedly
thankss
I have this problem aswell. But I inserted a fork and twisted it around a little and now it works as it should again.
Bumping this thread. Should be a sticky or in the wiki.
Anyways,
I tried the pin trick back when I posted here, it worked but it wasn't permanent. Instead I put a crumpled piece of post-it note above the pink dot in the picture and it worked, up until recently. Does anybody have a method to bend the connecter back down? I'm probably not using the needle right, I press the pink spot, but it pops back up.
Ideas?
twisting the pin really helps. thanks for the solution. I tried to insert my headphone again and the pin always stucked. I'm trying to find a permanent solution for this. Maybe put something to push the pin to be connected everytime I remove the headphone...
I hope this helps. I found it very useful to my Dopod 900. I tried to connect my headphones (sounds works on my headphone) then I disconnect it and sounds works on my stereo/speakers.
*Please do it carefully in pushing the pin upward from inside the hole. Just push it a little bit just enough to touch the upper pin..
additional tip: after you fixed your device, try to install SRS Wow for great audio experience
Quick Fix
I found that if you apply a little pressure between the base and just above the send key this seems to work, I tried this tonight and will report back if goes again.
luckyearl said:
Hi all
It would be great if you shed some light on the problem
Xda exec had a fall!..since then no sounds at all, phone won't ring or won't play music...but has sound if i plugged the headphones in
Any theories/ideas what might have gone wrong...& possible solutions..
any help would be appreciated...thanxs
Click to expand...
Click to collapse
could be a damaged PCB motherboard, or lose connetion for the sound chip!
you could try fixnig it, or replacing the motherboard.
a new motherboard could be bought off E-Bay US for a cheapish price =]
genspeed said:
I hope this helps. I found it very useful to my Dopod 900. I tried to connect my headphones (sounds works on my headphone) then I disconnect it and sounds works on my stereo/speakers.
*Please do it carefully in pushing the pin upward from inside the hole. Just push it a little bit just enough to touch the upper pin..
additional tip: after you fixed your device, try to install SRS Wow for great audio experience
Click to expand...
Click to collapse
Not sure if the srs wow will work, last time i tried it give lots of other problems like; mute the sounds, works great after you press the power button on and off, then no GPRS and Internet conectivity but if you have worked around those probs pls give an idea?
Hey guys! Thanks for all the help you (the community & XDA Dev. Team) provide to n00bs like me! I have a weird issue with my brand spanking new Vibrant. Bought it yesterday.
For some reason, when I plug in the headset that came with the phone, I only get a mono sound coming out from the jack, not stereo. I also tried 3 other headsets both with 3 prong (phone-style headset) and 2 prong and messed with plugged (plugging it in slightly then pushing it in and twisting it) but still get a mono sound from it.
Does anyone know how to fix this? Anything in the settings I need to change or maybe a defect of the phone? I am brand new to Android and loving it so far!
Thanks for any help.
Not trying to be demeaning but did you push the connecter all the way in? I messed up the first time I used headphones and didn't push it all the way, resulting in a much lower volume.
Inat said:
Not trying to be demeaning but did you push the connecter all the way in? I messed up the first time I used headphones and didn't push it all the way, resulting in a much lower volume.
Click to expand...
Click to collapse
I also did this. It clicks in twice onthe vibrant. Easy to miss
Looks like that worked.
Thanks for both of your help. I didn't have a pair of headphones at work with me, so I borrowed someone's here and it worked in stereo. I wonder if the headset that came with it are faulty. Anyone else have an issue with them??
i dont have any problems either...also i agree with the others, the final click is a really hard one, i almost thought i was going to break the phone getting the last click...just make sure you cant see any more of the headphone plug metal, and you know you got it in all the way
Guilty. I'm another one that didn't push the plug in all the way the first time.
You're not crazy. My firs Vibrant had a faulty headphone jack that would short out to Mono if the cable was touched at all. The second one works find, but like others said: you almost feel like you're going to break the headphone jack with the amount of force it requires.
Try exchanging the phone.
lol wow I'm glad I read this thread. I haven't used the headphones much after the first day if not pouting it in all the way. I would get stereo but it would cut out every once in a while
I thought I was crazy....
It's all good. I came home and actually tried the headset that came with the Vibrant and pushed down a little bit harder and it worked. Thanks for the "obvious" suggestions guys. I guess I was a little bit nervous pushing it too hard might break the headset jack. Glad it works just fine!
Is the 2.5mm jack funky for anyone else? When I have headphones or ext. speakers plugged in, slight movements will cause the connection to be lost -- I have to rotate the plug around to restore, and then hold the phone still. (Any fix other than new handset?) Thanks.
You are using the wrong size. 2.5 is too small. You should get a 3.5 and it should fit fine.
Sorry, I must be confused about the size (it's a 3.5mm jack?). I am indeed using the right sized plugs for the jack -- standard headphone/speaker plugs.
pavvy said:
Is the 2.5mm jack funky for anyone else? When I have headphones or ext. speakers plugged in, slight movements will cause the connection to be lost -- I have to rotate the plug around to restore, and then hold the phone still. (Any fix other than new handset?) Thanks.
Click to expand...
Click to collapse
Sounds like a bad jack. Loose joints, etc can cause that. Try another headphone or speaker plug. If the same happens, you have a bad jack.
androidmonkey said:
Sounds like a bad jack. Loose joints, etc can cause that. Try another headphone or speaker plug. If the same happens, you have a bad jack.
Click to expand...
Click to collapse
Yes, thanks -- it happens with headphones and speakers that have been fine with other devices (even happens w/the Samsung-provided set of headphones).
Bummer, but I may just have to live with it; I'd hate to trade this phone in for a refurb (for something so relatively minor)...
I had an issue where after about 30 minutes of playing music the phone would randomly think that signals were being send by whatever was plugged into the jack to pause/skip, etc. This would happen whether I was using the stock ear pieces or other headphones or had it plugged into my car's stereo.
I ended up exchanging the device to resolve the problem.
Mine has the same problem, so apparently it's not incredibly uncommon. Luckily I literally never use headphones with my phone, or anything that requires the 3.5 jack honestly so it's a non-issue.
RadAway said:
I had an issue where after about 30 minutes of playing music the phone would randomly think that signals were being send by whatever was plugged into the jack to pause/skip, etc.
Click to expand...
Click to collapse
Interesting, that happens on mine as well (I actually thought the random pausing may be a "feature" -- like for when the headphones become accidentally unplugged!).
Make sure your hedphones/speakers plug fits snuggly into the jack. I had an "issue" when I thought I had a bad jack, but I just wasn't plugging the headphones all the way in, looked like a jackass when I claimed a warranty replacement, and took the TMO skin off the phone for the last time before shipping my "defective" phone, just to try it one more time, saw that the plug didn't go all the way in, pushed it a bit harder and it clicked into place LOL
lqaddict said:
Make sure your hedphones/speakers plug fits snuggly into the jack. I had an "issue" when I thought I had a bad jack, but I just wasn't plugging the headphones all the way in, looked like a jackass when I claimed a warranty replacement, and took the TMO skin off the phone for the last time before shipping my "defective" phone, just to try it one more time, saw that the plug didn't go all the way in, pushed it a bit harder and it clicked into place LOL
Click to expand...
Click to collapse
I'll admit to thinking the same lol
Thanks, that is good advice (same thing happened to me once with an ipod nano -- case prevented a plug from going in all the way!) -- but in this instance, my case doesn't cover the top edge of the phone, so the jack is free & clear...
Hello people,
I've finally had enough with the headphone problems many have reported, the distorted sound and triggering voice commands. I've previously swapped the jack with a new one(had to buy a whole mid frame) and now it's started doing it again, about a month later(the original one lasted just as long).
The issue is that this phone is huge and when using it in my pocket with the headphones on, it moves that jack with every step. This wouldn't be a problem if the jack was soldered on or at least wired to the board, but instead it's just placed on top.
So I've decided I want to solder it on. I'm a bit scared as I've never soldered to a pcb board... And I might desolder other items. I'm going to hone my skills first on some other broken devices, but at this point I'm pretty sure I'll do it in the end.
Has anyone else here done this? Want to watch me possibly destroy this otherwise great phone? Heh.
Ty
Dude you're nuts. Just go get some Bluetooth headphones, it's 2016!! I literally haven't used my headphone jack more than 3-4 times in the 4 months I've owned this phone.
Also, I'm pretty sure the headphone jack isn't soldered in specifically so that if the jack moves around a little it won't cause damage to the board. This is common on most/all phones. Soldering it down would be a TERRIBLE idea. You will likely damage your phone.
Why didn't you just send it in for warranty repair?
Sean89us said:
Dude you're nuts. Just go get some Bluetooth headphones, it's 2016!! I literally haven't used my headphone jack more than 3-4 times in the 4 months I've owned this phone.
Also, I'm pretty sure the headphone jack isn't soldered in specifically so that if the jack moves around a little it won't cause damage to the board. This is common on most/all phones. Soldering it down would be a TERRIBLE idea. You will likely damage your phone.
Why didn't you just send it in for warranty repair?
Click to expand...
Click to collapse
Hi, I couldn't send it in because I unlocked it, which voided the manufacturer warranty. If I remember correctly on my old galaxy s4 it was plugged in with a cable, which was a much better solution. The reason my sound interrupts is because when it moves, it moves the pins on the board causing slight interruptions.
However the pins in the jack are long enough and soft enough that they would bend first instead of breaking the board.
And about Bluetooth headphones? I've bought 3 different sets, they either have huge controllers hanging and pulling on one side, or they are too big, or they're poor quality, I've spent more than I want to admit on different sets (see attachment).
So today I'm going to try and solder the jack, and throw this phone away if I break it and buy a small one, that doesn't put that much pressure on the jack in my pocket.
Stay tuned. I should take pictures.
No go
Well, it didn't work. I knew it would be hard to solder the little legs that where under the actual jack. Getting them all melted and touching before they cool down, without melting the plastic or the rubber around the jack was not possible in the end.
Only 2 of the 5 pads actually stuck together, and there was only a buzz coming from the headphones. I decided to open it again and remove the solder just in case something was shorted, I didn't want the sound chip to get toasted. My biggest mistake was leaving the glue on the jack, which stuck to the mid-frame. When I pulled that apart, the jack, with the two pads came with it.
I'm putting the pictures up if anyone wants to have a look at the mess, you can see in the first and second picture why my sound is interrupting: the pad is damaged from continuous friction.
The phone still works so I've lost nothing other than my time.
BTW, at the moment I'm using wired headphones to a Bluetooth adapter. Until they make smaller/lighter wireless headphones I'm stuck with this.
They got Bluetooth without the wire hanging thing that bugs ya (bugs me too) don't have a name or link right now but a quick Google search should pull them up
Ken C said:
They got Bluetooth without the wire hanging thing that bugs ya (bugs me too) don't have a name or link right now but a quick Google search should pull them up
Click to expand...
Click to collapse
Yea, I saw Jordan Keyes review these ones. They are too much like having screws screwed in your ears. If they can get them smaller, and still have 2-3 hours battery, I'll be interested.
I am not sure how the LG Tone type of Bluetooth ear buds are any more intrusive than regular earbuds with a cord hanging down the side of your body! They definitely last a long time for me.
bv90andy said:
Yea, I saw Jordan Keyes review these ones. They are too much like having screws screwed in your ears. If they can get them smaller, and still have 2-3 hours battery, I'll be interested.
Click to expand...
Click to collapse
How about these
Use this instead, it's a taotronics tt-br05 Bluetooth wireless receiver, you can plug your wired headphones in it and use Bluetooth instead of the 3.5mm plug.
Has play/pause and volume/track change buttons. Also has a mic for calls.
Search in Amazon.
Ken C said:
How about these View attachment 3865297
Click to expand...
Click to collapse
They only have 1 hour battery before you have to plug them in the little tube to charge again. The battery technology isn't there yet.
kadopt said:
Use this instead, it's a taotronics tt-br05 Bluetooth wireless receiver, you can plug your wired headphones in it and use Bluetooth instead of the 3.5mm plug.
Has play/pause and volume/track change buttons. Also has a mic for calls.
Search in Amazon.
Click to expand...
Click to collapse
I have actually been using this
Good option, but it wasn't great sound quality.
Anyway, I've bought a second hand Xperia z5 compact and use that now. The moto x style has become a in house tablet.
Doesn't matter what I connect, it doesn't feel like it's every inserted completely and because of it I've been getting really irritated when the music stops.. Can I replace it and keep the same audio quality?
Or should I wait to trade it in?
Are you 100% sure that there is nothing stuck inside the port that is blocking a secure connection? Could be something pretty tiny even as it wouldn't take much to prevent the plug from clicking in completely
Yup, mine is the same. H918. I just take a little piece of the rubber off the plug in part and haven't had any problems since.
i faced this with my g3, if the headphones do not have a mic its a 2 connector and idk why but it makes teh phone think u hit the answer/call/play/pause button, just get a headset with a mic, problem soft or get bluetooth and dont sweat it at all
pre4speed said:
Yup, mine is the same. H918. I just take a little piece of the rubber off the plug in part and haven't had any problems since.
Click to expand...
Click to collapse
I'll try that, thanks
Pocket lint has done this to me several times. I put a little hook on a tooth pick and reached in. Every time I think no possible way, that's what it is.
You can also pull the cotton off a q tip and twist in there.
Sent from my LG-H918 using XDA-Developers Legacy app
yup. my v20 started this with my car aux cable. activates google now constantly, stops music, any slight bump of the 3.5mm jack and im jacked.
Took phone apart cleaned with denatured alcohol and still the issue. The port is cheap and the connectors are not sufficently making contact with the aux end. Its a sh!tty quality part LG dumped on the phone so our quad dac experience would suck.. Just poor manufacturing is the issue imo
I have the same issue whenever I use a headset or plug without mic/buttons; Google Now keeps activating unless I position the cable just right, and it is extremely annoying. I also checked the circuit board when fixing my SD Card slot and noticed that the headphone jack is soldered on, so I wouldn't mess with that unless you have a lot of soldering experience under your belt.