[Q] S4 screen doesn't turn on, have to pull battery - Galaxy S 4 Q&A, Help & Troubleshooting

Hi,
Got my S4 yesterday. All seemed to be working OK until this morning. I charged it up to 100% and then the screen wouldn't turn on, either by the power button or the home button.
There was a blue light flashing at the top so the phone wasn't completely dead. I tried holding the power button down for a while to shut it down but nothing happened.
I removed/reinserted the battery and booted up fine. The phone then worked OK for about 2 hours, and then I noticed there was a blue LED light again so I thought I had a notification.
Then when I tried to turn on the screen the same thing happened. Has anybody else heard about this/had this happen to them?
I haven't installed any apps that contain malware or non-market apps. I know this because I only have official apps installed at the moment such as eBay, Kindle, Dropbox.
Thanks!

LGS1414 said:
Hi,
Got my S4 yesterday. All seemed to be working OK until this morning. I charged it up to 100% and then the screen wouldn't turn on, either by the power button or the home button.
There was a blue light flashing at the top so the phone wasn't completely dead. I tried holding the power button down for a while to shut it down but nothing happened.
I removed/reinserted the battery and booted up fine. The phone then worked OK for about 2 hours, and then I noticed there was a blue LED light again so I thought I had a notification.
Then when I tried to turn on the screen the same thing happened. Has anybody else heard about this/had this happen to them?
I haven't installed any apps that contain malware or non-market apps. I know this because I only have official apps installed at the moment such as eBay, Kindle, Dropbox.
Thanks!
Click to expand...
Click to collapse
Return it. This is not a normal behavior
Swyped from another galaxy

Related

[Q] Xoom doesn't turn on normally

I first got my wifi Xoom last week. It powered up fine that day, but the next time I used it was yesterday and I had to vul up and power to turn it on. The Xoom was stock and had about 70% charge. I rooted it last night but today I had to vol up and power to turn it on this morning. It has about 50%. To test if this occurs only after long downtime I turned it off and tried to turn it on. No go, had to vol up and power.
Is there anything I can do? The Xoom works fine otherwise but its annoying to power it up this way.
rank78 said:
I first got my wifi Xoom last week. It powered up fine that day, but the next time I used it was yesterday and I had to vul up and power to turn it on. The Xoom was stock and had about 70% charge. I rooted it last night but today I had to vol up and power to turn it on this morning. It has about 50%. To test if this occurs only after long downtime I turned it off and tried to turn it on. No go, had to vol up and power.
Is there anything I can do? The Xoom works fine otherwise but its annoying to power it up this way.
Click to expand...
Click to collapse
You have some app running that's freezing it/crashing it while sleeping. Try either a factory reset and see if it still happens or start uninstalling apps one at a time.
Is there a way to view error reporting or something before doing that? I checked Apps>management>running for 3rd party apps and uninstalled the one I know I had when all this started but still had to vol up and power to boot.
Hoping someone has a clue before a factory reset.
Just to verify, do you mean turn on or wake up? Like are you talking about pressing the power button after the xoom screen timeout has occured? Or do you mean, powering it completely down and then turning it back on?
rank78 said:
Is there a way to view error reporting or something before doing that? I checked Apps>management>running for 3rd party apps and uninstalled the one I know I had when all this started but still had to vol up and power to boot.
Hoping someone has a clue before a factory reset.
Click to expand...
Click to collapse
Try this, go to Apps Drawer and select MY Apps, that will order the apps in the order they were installed
There are also apps like CatLog in the market that show you logs.
@prime said:
Just to verify, do you mean turn on or wake up? Like are you talking about pressing the power button after the xoom screen timeout has occured? Or do you mean, powering it completely down and then turning it back on?
Click to expand...
Click to collapse
Turn on. Waking or rebooting are fine but powering down and then hitting the power on results in the flashing red light. Once or twice out of several attempts the Xoom powered on normally but most the time I need to vol up and power.
mobilehavoc said:
Try this, go to Apps Drawer and select MY Apps, that will order the apps in the order they were installed
There are also apps like CatLog in the market that show you logs.
Click to expand...
Click to collapse
I tried getting rid of another early app but the only ones that were present during the first failed boot are Google Maps, Places, Latitude, etc.
I installed CatLog. What should I be seeing?
try holding the power button in longer bc if u just tap it it always will show the blinking red lights
rank78 said:
Turn on. Waking or rebooting are fine but powering down and then hitting the power on results in the flashing red light. Once or twice out of several attempts the Xoom powered on normally but most the time I need to vol up and power.
I tried getting rid of another early app but the only ones that were present during the first failed boot are Google Maps, Places, Latitude, etc.
I installed CatLog. What should I be seeing?
Click to expand...
Click to collapse
Sorry I misunderstood I thought it was doing this while sleeping not when you had powered it off and wanted to power it back on. In that case, either you have a defective unit OR you just need to push the power button harder and hold it down - it takes 5-10 seconds of holding it for it to turn on. In your case, apps have nothing to do with it.
No idea what step it was but after a factory reset and reinstalling everything it seems like things are ok now. I was going to drain the battery and see if maybe it needed a full cycle but so far its booting up fine. Odd.
mrmerkwa said:
try holding the power button in longer bc if u just tap it it always will show the blinking red lights
Click to expand...
Click to collapse
^ Freaked me out my first day. Would press the power button and the led would just blink red then I realized I had to hold the button a bit longer to power up the device

[Q] Help! My Nook is dead?

Hi,
mi n2e only with 1 week and has got frozen in the middle of a book. It doesn't respond. Soft reset doesn't work. Battery was about 50%.
I have disassembled it and try a lot of things, remove battery, connect to supply without battery... but the screen is in the same page of the book. There is no way to turn off screen.
Now with the nook connected to supply the led indicator is off and my computer doesn't detect it. This morning I got the light turned red (charging perhaps???) In this situation when I pushed button to turn off, the red changed to green for 2-3 seconds and then turned red again. And my computer detected it.
But now the light indicator is off again.
This is a gift from a friend in Usa. I live in Spain, so there is no warranty and for this reason I've tried to repair myself.
Any help, please? I'm desperate with it. I can't understand it fails in only 1 week.
Thanks.
> Soft reset doesn't work.
What do you mean by "doesn't work". It happened to me that my touch screen stucked but when I pressed "power off" button for a long time (e.g. 15 s) my nook rebooted and then if was OK.
But in you case whole system is stucked (no menu after pressing "n"), right?
Right. Whole system is out. Anything works... Now when I plug to power, there is no light on (led is off).
Hi Esfinge
Did you find a solution?
Same thing happened to me, I'm in South Africa, so can't take it back to B&N.
Got it brand new, charged it, connected to wi-fi, registered, loaded a book via Caliber (on Mac), switched off wi-fi.
The next time I picked it up it had the message that the unit is switched off and that
you have to power it up by pressing the power button on the back.
Tried removing the battery, did not help at all, also holding power button for 20 sec.
If I plug it into power the light goes green and then orange after a couple of seconds, if I connect it to a computer I can access the files on the nook.
esfinge said:
I have disassembled it and try a lot of things, remove battery, connect to supply without battery... but the screen is in the same page of the book. There is no way to turn off screen.
Click to expand...
Click to collapse
Dude, it's a e-ink screen..
When powered down it still retains its last image, it wont go blank unless told to do so.
JDRZA said:
Hi Esfinge
If I plug it into power the light goes green and then orange after a couple of seconds, if I connect it to a computer I can access the files on the nook.
Click to expand...
Click to collapse
That doesn't make sense, a powered down N2 will not mount the sdcard on your pc when connected via usb.
So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen
So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen [/QUOTE]
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?
JDRZA said:
So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen
Click to expand...
Click to collapse
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?[/QUOTE]
Screen is black blank, hasnt came back since it first shut off after the first or second reboot on the first try restoring it to 1.4.3. The Screen was working fine before I used it everyday then i wanted to switch roms from phirmod 7.1 to NookieJoyOS it worked but the wifey didnt like it. She wanted her original nook color back. So I went back to original stock rom and then i started having problems. At first i though i had formatted something wrong in cw3.0.2.8. Above I was stating scenarios in threads i was reading on what possibly happened.
dbole said:
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?
Click to expand...
Click to collapse
I recently got an NST screen/digitizer for ~$40US on eBay, it took 5minutes to replace it.

Nexus 4 wont turn on

Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2
Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?
Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again
Mine is completely stock, I havent done anything with it yet
And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...
i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
That's scary
shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4
I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.
This same thing is happening to me. Haven't found a specific cause...
Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.
zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.
That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexus⁴

[Q] Sudden Brick??

Heya, as you might've guessed my N4 doesn't turn on anymore
I rooted the phone this morning (didn't flash anything yet) and it was working all fine, until this evening I decided to go into Recovery mode. I turned the phone off and long pressed power button/volume down and it didn't turn on anymore.
The screen doesn't turn on at all, and there is no LED charging light either. I should mention battery must've been around 70% when I turned it off.
I got 2 theories: power button broke (possible?) or hard-brick (how come?).
Anyone got any idea? Any help would be reeeaally appreciated
EDIT: It's currently plugged in, but neither any LED notification is showing up and neither that large battery that usually pops up when charging with the phone off.
Yahi said:
Heya, as you might've guessed my N4 doesn't turn on anymore
I rooted the phone this morning (didn't flash anything yet) and it was working all fine, until this evening I decided to go into Recovery mode. I turned the phone off and long pressed power button/volume down and it didn't turn on anymore.
The screen doesn't turn on at all, and there is no LED charging light either. I should mention battery must've been around 70% when I turned it off.
I got 2 theories: power button broke (possible?) or hard-brick (how come?).
Anyone got any idea? Any help would be reeeaally appreciated
EDIT: It's currently plugged in, but neither any LED notification is showing up and neither that large battery that usually pops up when charging with the phone off.
Click to expand...
Click to collapse
Did u install any apps that use root access? This worries me..
paulo111 said:
Did u install any apps that use root access? This worries me..
Click to expand...
Click to collapse
Lightflow, some other root only apps like Titanium backup.
Before I turned my phone off, I gave Solid Explorer root access.
Any help guys..? Is it even possible to sent the phone back to Google, and ask for a replacement?
Yahi said:
Heya, as you might've guessed my N4 doesn't turn on anymore
I rooted the phone this morning (didn't flash anything yet) and it was working all fine, until this evening I decided to go into Recovery mode. I turned the phone off and long pressed power button/volume down and it didn't turn on anymore.
The screen doesn't turn on at all, and there is no LED charging light either. I should mention battery must've been around 70% when I turned it off.
I got 2 theories: power button broke (possible?) or hard-brick (how come?).
Anyone got any idea? Any help would be reeeaally appreciated
EDIT: It's currently plugged in, but neither any LED notification is showing up and neither that large battery that usually pops up when charging with the phone off.
Click to expand...
Click to collapse
Try holding the power button down for 10 seconds.
xda6969 said:
Try holding the power button down for 10 seconds.
Click to expand...
Click to collapse
Well..I obviously tried that.
It doesn't boot up, doesn't go into fastboot mode either.
Is it possible to send the phone back? Since the phone doesn't even turn on, can they find out it was rooted?
Problem Solved A hard reset did the trick.
At this point I'm doubting if it was even hard-bricked in the first place

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
Click to expand...
Click to collapse
And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
Click to expand...
Click to collapse
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
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Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
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Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
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If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.
I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.

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