Database Users

Nexus 4 wont turn on

Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.

Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2

Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?

Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again

Mine is completely stock, I havent done anything with it yet

And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...

i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?

That's scary

shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4

I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:

I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.

Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.

This same thing is happening to me. Haven't found a specific cause...

Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.

I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.

zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.

That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexus⁴

[Q] S4 screen doesn't turn on, have to pull battery

Hi,
Got my S4 yesterday. All seemed to be working OK until this morning. I charged it up to 100% and then the screen wouldn't turn on, either by the power button or the home button.
There was a blue light flashing at the top so the phone wasn't completely dead. I tried holding the power button down for a while to shut it down but nothing happened.
I removed/reinserted the battery and booted up fine. The phone then worked OK for about 2 hours, and then I noticed there was a blue LED light again so I thought I had a notification.
Then when I tried to turn on the screen the same thing happened. Has anybody else heard about this/had this happen to them?
I haven't installed any apps that contain malware or non-market apps. I know this because I only have official apps installed at the moment such as eBay, Kindle, Dropbox.
Thanks!

LGS1414 said:
Hi,
Got my S4 yesterday. All seemed to be working OK until this morning. I charged it up to 100% and then the screen wouldn't turn on, either by the power button or the home button.
There was a blue light flashing at the top so the phone wasn't completely dead. I tried holding the power button down for a while to shut it down but nothing happened.
I removed/reinserted the battery and booted up fine. The phone then worked OK for about 2 hours, and then I noticed there was a blue LED light again so I thought I had a notification.
Then when I tried to turn on the screen the same thing happened. Has anybody else heard about this/had this happen to them?
I haven't installed any apps that contain malware or non-market apps. I know this because I only have official apps installed at the moment such as eBay, Kindle, Dropbox.
Thanks!
Click to expand...
Click to collapse
Return it. This is not a normal behavior
Swyped from another galaxy

my device has just quit workin all together

my att g2 4.2 rooted stock rom worked normally last night, this morning I plugged it into the car charger and it displayed it was charging with 2% charge present. I pressed the power button the boot animation began I set it down and when I picked it back up a few minutes later to use it...well nothing...the charging indicator led wasn't lit and when I pressed the power button LG appeared for only a split second then went black. when I plug it in same thing, LG logo for a brief second then disappears. I haven't done anything recently except xposed modules, no flashing of anything. any ideas? thank you guys

It happened to me (on other devices) when I let them discharged too far. Just allow it to charge awhile then try to hold the power button
for 10-20secs ... The NookHD+ were the worst in this situation (it won't charge sometimes, I had to plug/unplug a few times to initiate a charge, I was almost about to RMA one of them).

something else that's odd
when I plugged my device into my laptop the laptop acted like I just plugged in 12 different things that all needed to have their disk formatted. what is going on? wierd

pollutedmuse said:
when I plugged my device into my laptop the laptop acted like I just plugged in 12 different things that all needed to have their disk formatted. what is going on? wierd
Click to expand...
Click to collapse
try charging the device in offline mode ( turn it off and let it charrge for a while) and then turn it on . mind wouldnt turn on because of very low charge yesterday. doing this helped

update
I let it charge for several hours, nothing...it appears to be in some kind of boot loop. I can't turn it off all the way, I hold the powwer button for tensec or so and the LG will appear for a second then disapear and then the back light stays on. oh ya, when I plugged it in a few hours ago it wouldn't turn on but the red LED was flashing. I'm not sure how long it stayed on, but it was off when i got back to it several hours later. thank you for your time fellas!

If you can get to recovery at all, leaving it on charge in there. Has saved me in a similar situation.

shriom_manerker said:
try charging the device in offline mode ( turn it off and let it charrge for a while) and then turn it on . mind wouldnt turn on because of very low charge yesterday. doing this helped
Click to expand...
Click to collapse
Could have been the power switch that makes the phone short circuit and goes off anytime.
Sent from my LG-D801 using xda app-developers app

Thank you sirs, unfortunately still no good

it sounds like you had the same thing as everyone else yesterday that had twrp installed and the carrier automatically updated the system.
I could not get my phone recognized by the laptop and had to use pdanet drivers, which finally worked, but I still had to dig for the device. then had to flash back to stock. There is a pretty good thread on this topic, already. Search for it in the developer section. Do not skip any steps, such as setting the date back to jan2012 and turning off the internet. go slow and methodically, or you will miss a step and get frustrated.

[Q] N4 dead not loading & no Recovery Mode?!

Hallo,
I've got a N4 Stock and yesterday the screen just went black. The phone is not loading (no battery sign and no LED lighting).
I already tried to go to Recovery Mode via pressing Power+VolumeDown while plugging in. Unfortunately only thing I get is a solid red LED for ca. 10 seconds and then nothing.
I assumed that the battery died because of temperature shock since I had been jogging in the cold just before the phone died. But battery change unfortunately didn't help (still the same response. Am I supposed to perform some sort of reset after battery change?)
My question is following: any chances to rescue the phone or even more important to retrieve data from it?
Thanks in advance!
I would really appreciate any help

Buddha101 said:
Hallo,
I've got a N4 Stock and yesterday the screen just went black. The phone is not loading (no battery sign and no LED lighting).
I already tried to go to Recovery Mode via pressing Power+VolumeDown while plugging in. Unfortunately only thing I get is a solid red LED for ca. 10 seconds and then nothing.
I assumed that the battery died because of temperature shock since I had been jogging in the cold just before the phone died. But battery change unfortunately didn't help (still the same response. Am I supposed to perform some sort of reset after battery change?)
My question is following: any chances to rescue the phone or even more important to retrieve data from it?
Thanks in advance!
I would really appreciate any help
Click to expand...
Click to collapse
try holding power and volume up for 1 minute with the device unplugged (it simulates a battery pull) after 1 minute, release the power and vol up buttons and plug the device in. You should see a blinking red LED after doing this, and it should start charging. If it remains on a solid red LED after trying the above, im afraid it may be bricked.

ScumDroid said:
try holding power and volume up for 1 minute with the device unplugged (it simulates a battery pull) after 1 minute, release the power and vol up buttons and plug the device in. You should see a blinking red LED after doing this, and it should start charging. If it remains on a solid red LED after trying the above, im afraid it may be bricked.
Click to expand...
Click to collapse
Tried it. Still the same state...any way to get the files? even if it would mean taking the phone apart?

Buddha101 said:
Still the same...any way to get the files? even if it would mean taking the phone apart?
Click to expand...
Click to collapse
maybe this? i don't know what the problem, is just a possibility

ttheodorou said:
maybe this? i don't know what the problem, is just a possibility
Click to expand...
Click to collapse
Unfortunately it didn't help. Also I think the solution targets a battery problem. Maybe I haven't made it clear - the battery is already exchanged. Therefore I assume ScumDroid is right and the phone is bricked indeed.

Charge your phone using usb ...for some time ...let it charge and leave it
And try going to fawtboot mode
....if the prolem persists the battery oviously is. Dead. ..change it

axeronb said:
Charge your phone using usb ...for some time ...let it charge and leave it
And try going to fawtboot mode
....if the prolem persists the battery oviously is. Dead. ..change it
Click to expand...
Click to collapse
Well I already changed the battery. Still dead

If it doesnt boot to fastboot then there is nth yu can do
Go to service center near you or
If you wanna give this a try ...try it
http://forum.xda-developers.com/nexus-4/general/final-fix-nexus-4-red-light-death-t2250454

Can you find a wireless charger and try with that to charge your phone?
It's a hard guess, but u dont lose anything to try.

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.

KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?

nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.

KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
Click to expand...
Click to collapse
And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.

unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help

KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
Click to expand...
Click to collapse
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384

nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
Click to expand...
Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?

KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
Click to expand...
Click to collapse
Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?

Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?

KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
Click to expand...
Click to collapse
If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.

I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.