Database Users

Wizard Died? (Startup issue!) Please Help!

Hello dear XDA-dev members;
I had a problem this morning with my Wizard. I have a G3 device which i had downgraded to Button ROM for unlocking etc. It was working really fine until this morning. Last night i have turned off the phone radio (wireless and bluetooth was not enabled)and the battery was charged almost at %60.
This morning i woke up, i saw that he was entered in USB recovery mode itself. (the screen with red, green, blue, with my IPL 1.0 / SPL 1.0) , i was terrified because nobody touched my phone. Then i have pushed over power button, it shut-down. I've just waited a few minutes then i've just pushed again over power button, it started with my windows mobile 5 splash screen and showing my ipl/spl. the screen is really bright at this moment but fades out, when he started to fade out, he just shut-down itself.
I've read and searched over the forum, and though that it was my battery which was dead. I've plugged it with wall charger and waited almost one hour, and the charger led was red. I've tried to turn on, he just came on and go over my Today screen! and the charger led turned to green. Almost 45 seconds later the phone turned off itself. I've tried to re-start but it's same. I'm getting windows splash screen, and the screen brightness starts to fade out and the phones shuts down.
I've tested my battery with a volt-meter, i'm getting 4.86 volts. i have also checked power pins inside the phone, i'm also getting power there (4.6 volts) when it's connected with wall-charger, so i think that it's fine.
I have tried to hard reset, pushing communication + voice command button + soft reset button, i had the black screen, he said that it was ok, but same here. I was running with Button rom as i said before. (1.05)
Please help.

if you still can get into bootloader, it should be fine

It was entered into bootloader mode itself. When i'm trying to start it, the splash screen comes on, it shows WM5 and my IPL/SPL and 20 seconds after, it shut down. I really need help because it's my only phone that i own.

etron45 said:
It was entered into bootloader mode itself. When i'm trying to start it, the splash screen comes on, it shows WM5 and my IPL/SPL and 20 seconds after, it shut down. I really need help because it's my only phone that i own.
Click to expand...
Click to collapse
Have you had your phone more than a year? It may be the battery.
Replacement batteries cost only $5 on ebay or Amazon. Just get a battery so you can be sure that isn't the problem. In any event, you will probably need a new battery so you may as well try this.

joihan777 said:
Have you had your phone more than a year? It may be the battery.
Replacement batteries cost only $5 on ebay or Amazon. Just get a battery so you can be sure that isn't the problem. In any event, you will probably need a new battery so you may as well try this.
Click to expand...
Click to collapse
I've gone to buy a new battery, but it's the same thing. It just shuts-down irregullary at splash screen, or today screen.

Some faults in memory result in the device needing to soft reset in an attempt to reclaim memory. Perhaps you could try flashing to another rom. I dont own a g3 so I cant really advise you any further.

Mine not exactly like you but automatic bootloader or stuck at IPL screen. It was out of nowhere but thought a bad flash. When trying the hard reset, it would come as "failed".
Nearly threw phone thinking too old and dead but this came to rescue. http://forum.xda-developers.com/showthread.php?t=276963. If not tried, give it a shot.
WARNING: Use card reader to save your MINISD data's and if successful, first format card before reinserting.

Dead Nook Touch Fix - showing green light on charge

Thought I'd pass this fix along.
I have a rooted nook that would not power up (stuck on last display screen). When I'd plug it in -- it showed a GREEN light (already charged). I tried all of the reset fixes (20 seconds hold, 1 min hold, wait a minute, 15 secs) -- nothing worked.
Finally, I pulled it apart using this tutorial on Youtube:
[Can't post link because I'm a newbie --- just search for "How to Take Apart a Nook Simple Touch"]
Very easy to do if you have a T-6 torx driver. I unhooked the battery. Held down the power button (white button if disassembled) for about 30 seconds to discharge the board. Then hooked the battery back up, reassembled, plugged in -- and it started charging (orange light).
It looks like the issue was -- the nook was registering the battery as fully charged -- and it was completed depleted. The above fix seemed to reset it.
Hope that helps someone.
M

mjj777 said:
Very easy to do if you have a T-6 torx driver.
Click to expand...
Click to collapse
I thought that it was a T-5 Torx?

Renate NST said:
I thought that it was a T-5 Torx?
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Click to collapse
I thought that too, but -- at least with the torx set I have, t-5 was too small.

Had the exact same problem and your procedure fixed it! Thanks!

liquor said:
Had the exact same problem and your procedure fixed it! Thanks!
Click to expand...
Click to collapse
I also had this problem this afternoon. This procedure worked for me too. Thanks a lot because it helped to revive my reader.
However, for Nook to have such a problem and we need to fixed it in such a complicated way is not acceptable.

Fantastic. I had the same problem and now it is solved. Thank you.
After I bought a Nexus 7 my NST was resting for a while. Now, when I wanted to use it again, it was totally dead. Then your tip bring it back to life.

Thank you. When plugged, instead of "Charging (AC)" my nook was showing "Not Charging" in device info/battery. And in the end, it went dead.
After your fix, it works

That's the ticket
mjj777 said:
Thought I'd pass this fix along.
M
Click to expand...
Click to collapse
THANKS!
Just the tip I needed! :good:

Thanks!
That seemed to work
It's now showing the "Your Nook's battery charge is too low to power up. Please wait 15 minutes! screen and a loading animation :good:
I was seriously worried.
This is really weird...is there any reason for this issue?
I am quite new to the nook in general. (Nook simple touch glowlight in my case.)
Maybe we can check for similarities and find what was causing the problem.
So what did I do to my Nook:
Rooted, Nook Manager
Nooks gapps flashed, market downloads work (search not)
Installed a bunch of apps
Installed a custom Launcher (Lightning Launcher)
Installed Swiftkey as a custom keyboard (needed several language charactersets)
Left Wifi turned on all the time
Used the feature to restore the glowlight setting after being woken up again
Used the setting to skip the lock-screen swipe
Used a custom screensaver/lockscreen text
Changed button links in the main menu (n-button) to adress the original home, as well as the custom launcher home
That's what I can remember :/
And as far as I can remember I had more than 15% of battery (at least).

With the 1.2.1 software there is an automatic shutdown that kicks in at around 20% battery.
It doesn't work very well.
It will also give you warnings when it's under 20% but plugged into the wall and charging.

Green light issue, fix not work
I recently got a brand new nook simple touch and after trying various fixes to try and start my nook up I came across this. I was hoping this would work but it is still on green when battery is plugged in and charging off mains. The light is also green when plugged into mains without battery attached. It wont go past the "Fully charge before first use" start screen and can't find any more information on what to do.
Any help would be greatly appreciated.

Thank you for the fix. It worked the first time I tried but after only one day the problem presented itself again and after that the fix doesn't seem to work anymore. I'm leaving the battery disconected a few hours in addition, to try if it fixes this problem completely (but I'm not too optimistic).
Renate NST said:
With the 1.2.1 software there is an automatic shutdown that kicks in at around 20% battery.
It doesn't work very well.
It will also give you warnings when it's under 20% but plugged into the wall and charging.
Click to expand...
Click to collapse
This firmware, does it still count even if you have rooted the device? If so, do you think a downgrade to 1.1.1 would fix the problem? It is rather funny that I didn't have this problem until a couple of days ago, even if my NST is only 2 months old!

Update:
It seems that my battery is not yet dead after all. It turns out that I was measuring it wrong (thank you Engineering degree) and now it reads 4.15V as it is supposed to.
So, that brings me back to the theory that there is something wrong with my software. Right now it can boot for a few seconds but as soon as it goes to sleep mode (either by clicking on the "power" button or just waiting), it freezes. I recovered the official firmware and the problem persists.

Thanks, this trick fixed mine too!

Does anyone know if this fix can be achieved by simply charging the nook for an extended period of time? I have the exact same problem but I'm not so sure about opening the back cover as it voids my warranty and I only purchased this device in early June, and the problem appeared by the end of June :/
I have to confess, I never did charge my nook fully when I bought it as recommended, and simply dived in to using it as soon as the battery had a sufficiently high enough % as I was too excited lol

wwmhf said:
However, for Nook to have such a problem and we need to fixed it in such a complicated way is not acceptable.
Click to expand...
Click to collapse
I find it acceptable. After all, if we weren't messing around with the devices in the first place, we wouldn't ever need to do this.
Plus, really, it's not that complicated. A couple of screwdrivers and it's open. I mean, should we expect it to open itself with a voice command or something?
Anders

Thanks, this method worked ok with mine.

HI dudes,
it seems I've got a similar problem, green light on usb and stuck on "YOur Nook has turned off completely"
I take it apart with no success ... any idea ? Mu NST is nearly brand new, ever used a lot ...
thanks

I had the same problem, the reason was completly dead battery. After bat replacement nook works great!.
When battery have to small voltage, noow won't start to charge. You can try with external charger, to bring battery to life.
I think some nooks was matured in stock, thats why battery was completly discharged...and wont charge with nook.

Nook showing green light, main board drain and nothing
My Nook shows the green light when plugged in either to the pc or wall charger. I've held down the button twice for 30 seconds and disconnected the batery holding the power button 30+ seconds. Neither worked. Any more suggestions? I do notice a slight flicker of amber whilst holding the button down with the power cord plugged in.
Any help would be greatly appreciated!
bux

Nook Simple Touch not responding

Hello everybody. I'm new here, I came seeking desperately for help.
This morning, my NST have fallen from the table. In the past 3 years, I have dropped it a couple of times before. But today, when I picked it up, the screen was frozen, but it was displaying a page in the left 2/3 of the screen, while the remaining 1/3 displayed a different page. The screen was frozen.
I turned the device off (with the upper back button) and the screen went white, but I couldn't turn it on again. I plugged it to charge the battery. The orange light was on, and then turned to green, but still couldn't get any response by pressing any of the 2 buttons. When I plug it to the computer, I can acces the micro sd and the Nook's memory.
I've readed similar posts in this forum and I'm afraid it's simply broken, but I wanted to ask anyway.
Any suggestions?
Thanks.

*Ruska* said:
Hello everybody. I'm new here, I came seeking desperately for help.
This morning, my NST have fallen from the table. In the past 3 years, I have dropped it a couple of times before. But today, when I picked it up, the screen was frozen, but it was displaying a page in the left 2/3 of the screen, while the remaining 1/3 displayed a different page. The screen was frozen.
I turned the device off (with the upper back button) and the screen went white, but I couldn't turn it on again. I plugged it to charge the battery. The orange light was on, and then turned to green, but still couldn't get any response by pressing any of the 2 buttons. When I plug it to the computer, I can acces the micro sd and the Nook's memory.
I've readed similar posts in this forum and I'm afraid it's simply broken, but I wanted to ask anyway.
Any suggestions?
Thanks.
Click to expand...
Click to collapse
Your first description makes it sound like something in the display is broken
You say you turned it off with the back button, but what you really mean, I guess, is that the screen cleared completely? In other words did you get the little window that asks whether you want to shut down, or did the screen just blank?
If it really is shut down, plugging in the power supply should cause it to boot. If you plug in the power supply and nothing happens (no window saying it's charging?) then it may be on already or the display is simply broken and there's no telling what's going on.
When you say you can access the Nook's memory, do you mean you can see the internal storage? So the "drive" is mounting when USB is connected? If you have ADB access you could try to reboot that way.
I'm at a lost and the only other thing I can think of is to open it up, disconnect the battery for a bit, and then reconnect. But dropping repeatedly is not a good practice.

Thank you very much for answering, nmyshkin.
Now that you mentioned it, the display never asked if I wanted to turn the system off. It just went blank when I pressed the button... It shows no message when charging neither.
I can access the internal storage. I have no idea what ADB is (I'm quite illiterate in this matter) but I could search in the forum.
I wanted to open it, but I don't have the screwdriver for that weird screw the Nook has. Maybe I'll try it later, if I can find the tools, but I'm afraid it's gone... u_u
I know it's just a $70 reader, but I cannot buy it in my country and it was also a gift, so I'm very found to it.
Thank you again.

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.

KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?

nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.

KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
Click to expand...
Click to collapse
And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.

unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help

KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
Click to expand...
Click to collapse
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384

nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
Click to expand...
Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?

KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
Click to expand...
Click to collapse
Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?

Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?

KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
Click to expand...
Click to collapse
If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.

I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.

P9 Lite "dead" but not dead.

Hello all.
Was about to start trying to diagnose/repair this myself, but I've not really got much of an idea what I'm doing, so I thought it far better to ask people who do.
P9 lite. Locked the screen a couple of hours ago, went to wake it up, and the screen stays black. I thought it was flat, but on plugging in the charger, it's clearly actually "on" as you get the charging notification sound and the led goes red. If plugged into a computer, it recognises the "CD rom" drive and the "Huawei" drive. (although you can't access the huawei drive as it's clearly in charge only mode) If you press and hold power it vibrates briefly, and the phone appears to be acting as if it's on and working. Except the screen is black. Screen is not damaged, but just won't turn on.
It's still connected to wifi, as whatsapp web is still working. However, if you try to call the phone, it's "unavailable". Not sure if that's due to this or it would be anyway due to crappy reception.
Where should I start trying to diagnose this? I would rather not bin the phone if I can avoid it.
many thanks

and it's just done a double vibrate, indicating it's still getting push messages from various providers. Still absolutely nothing on the screen though..

David_Ru said:
Hello all.
Was about to start trying to diagnose/repair this myself, but I've not really got much of an idea what I'm doing, so I thought it far better to ask people who do.
P9 lite. Locked the screen a couple of hours ago, went to wake it up, and the screen stays black. I thought it was flat, but on plugging in the charger, it's clearly actually "on" as you get the charging notification sound and the led goes red. If plugged into a computer, it recognises the "CD rom" drive and the "Huawei" drive. (although you can't access the huawei drive as it's clearly in charge only mode) If you press and hold power it vibrates briefly, and the phone appears to be acting as if it's on and working. Except the screen is black. Screen is not damaged, but just won't turn on.
It's still connected to wifi, as whatsapp web is still working. However, if you try to call the phone, it's "unavailable". Not sure if that's due to this or it would be anyway due to crappy reception.
Where should I start trying to diagnose this? I would rather not bin the phone if I can avoid it.
many thanks
Click to expand...
Click to collapse
Can you see something on screen when you shine very bright light on it ? If yes they your's display backlight is busted.