Database Users

[Q] Help! My Nook is dead?

Hi,
mi n2e only with 1 week and has got frozen in the middle of a book. It doesn't respond. Soft reset doesn't work. Battery was about 50%.
I have disassembled it and try a lot of things, remove battery, connect to supply without battery... but the screen is in the same page of the book. There is no way to turn off screen.
Now with the nook connected to supply the led indicator is off and my computer doesn't detect it. This morning I got the light turned red (charging perhaps???) In this situation when I pushed button to turn off, the red changed to green for 2-3 seconds and then turned red again. And my computer detected it.
But now the light indicator is off again.
This is a gift from a friend in Usa. I live in Spain, so there is no warranty and for this reason I've tried to repair myself.
Any help, please? I'm desperate with it. I can't understand it fails in only 1 week.
Thanks.

> Soft reset doesn't work.
What do you mean by "doesn't work". It happened to me that my touch screen stucked but when I pressed "power off" button for a long time (e.g. 15 s) my nook rebooted and then if was OK.
But in you case whole system is stucked (no menu after pressing "n"), right?

Right. Whole system is out. Anything works... Now when I plug to power, there is no light on (led is off).

Hi Esfinge
Did you find a solution?
Same thing happened to me, I'm in South Africa, so can't take it back to B&N.
Got it brand new, charged it, connected to wi-fi, registered, loaded a book via Caliber (on Mac), switched off wi-fi.
The next time I picked it up it had the message that the unit is switched off and that
you have to power it up by pressing the power button on the back.
Tried removing the battery, did not help at all, also holding power button for 20 sec.
If I plug it into power the light goes green and then orange after a couple of seconds, if I connect it to a computer I can access the files on the nook.

esfinge said:
I have disassembled it and try a lot of things, remove battery, connect to supply without battery... but the screen is in the same page of the book. There is no way to turn off screen.
Click to expand...
Click to collapse
Dude, it's a e-ink screen..
When powered down it still retains its last image, it wont go blank unless told to do so.
JDRZA said:
Hi Esfinge
If I plug it into power the light goes green and then orange after a couple of seconds, if I connect it to a computer I can access the files on the nook.
Click to expand...
Click to collapse
That doesn't make sense, a powered down N2 will not mount the sdcard on your pc when connected via usb.
So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen

So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen [/QUOTE]
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?

JDRZA said:
So if you're able to access the Nook partition while the N2 is still showing its "powered down" screen, you're in some serious trouble, as that would indicate the N2 is powered on and running, but not communicating with the e-Ink screen
Click to expand...
Click to collapse
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?[/QUOTE]
Screen is black blank, hasnt came back since it first shut off after the first or second reboot on the first try restoring it to 1.4.3. The Screen was working fine before I used it everyday then i wanted to switch roms from phirmod 7.1 to NookieJoyOS it worked but the wifey didnt like it. She wanted her original nook color back. So I went back to original stock rom and then i started having problems. At first i though i had formatted something wrong in cw3.0.2.8. Above I was stating scenarios in threads i was reading on what possibly happened.

dbole said:
This seems to be the case, worked perfectly and then suddenly not, I might be sitting with a 'Friday' model.... anyone know where I can get a new screen?
Click to expand...
Click to collapse
I recently got an NST screen/digitizer for ~$40US on eBay, it took 5minutes to replace it.

[Q] Yet another Nook not holding charge and hanging at the boot screen

Google shows me I'm not even remotely alone in my trouble, but with the way tech works every problem is at least a little unique. I'll give a rundown of what I've down and whats happened up to this point.
First, I bought it used from Amazon. Very Good condition from a seller with 99% or whatever satisfaction. I think I've bought from them before, actually. So while this isn't a new device, I know I wasn't scammed. It was also factory reset and I'm assuming it wasn't rooted, though admittedly I have no idea how to check on a Nook.
Second, when it arrived the first thing I did, naturally, was turn it on. Plugged in the Nook to my computer, it booted up just fine, I registered, and loaded one a few ebooks with Calibre. The books opened up, they looked great, we were golden.That was when I noticed the battery indicator in the top didn't have a number on it. It was solid black with a ?. I thought that was weird, so I tried rebooting the device. That was when I was hit with an update, it downloaded and installed then rebooted. Here's when it all went to crap.
Third, I can get into the device. If I hold the power button and wait a bit it takes me to the homescreen where I'm met with a 0% Battery warning saying to plug it in or the device will shut off. Waiting for this message do disappear seems to give me normal access to the device, except the battery indicator is still just ?. This still happens now, after about 10 hours of charging.
Fourth, plugging in the device to anything be it wall charger or computer causes the device to reboot back to the Read Forever screen. Even if the device is completely powered off. It just hangs at the boot screen and goes nowhere. If I hold down the power button, or power + n, all it does is flash the screen to blank and then goes back to the boot screen. If I unplug it and hold down power it goes back to the previous problem.
That's everything I know. I seem to have the proper Nook micro USB cable, but the adapter is a little white Chinese looking thing so I know it's not the official. So I've switched to my Nexus 5's micro USB cable since I know it works and plugged it into my PC. The charging indicator is on, but thanks to my minor colour blindess I'm having a hell of a time deciding if it's orange or green. It's either green, orange, or yellow for sure though. Right now I'm going to go to sleep, let it charge through the night. I've had a similar problem happen to my Nexus 7 where it wouldn't turn on, and a nightlong charge seemed to fix it so who knows, this thread might be useless in the morning.
In the more likely event that it's still very useful, any help would be appreciated. And please try to keep it simple. I'm not new to technology or Android in phone/tablet form and all the associated hairpulling, but this is literally the first time I've ever dealt with an ereader. I'd like to get this solved at home, since I don't have a warranty and the price to ship this thing back to the seller would make this end up costing more than a new one would have since I'm Canadian and the seller isn't.
Thanks in advance.
Edit: After a night of charging, still 0%.

This, unfortunately, is the sign of a factory buggy (for lack of a better word) device. I doubt there's any hope. Sorry about that.
Keep me updated.

I think that there might be software to blame. My Motorola Defy also had that sort of weird battery behaviour after one of factory resets. Since then I have to install a patch written by one of XDA members every time I make a reset. But it works. Unfortunately I have no idea if it can be helpful in this case. (I'm refering to this post: http://forum.xda-developers.com/showpost.php?p=34590229&postcount=1 )
Nonetheless I would seek some slight hope in disconnecting and reconnecting the battery.

Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.

Shodex said:
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Click to expand...
Click to collapse
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).

ghane0 said:
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
Click to expand...
Click to collapse
Okay, so. No T5 but I managed it with a teensy weensy flathead. Unlugged the battery, left it that way for about 20 minutes, plugged it back in, then left it to charge. 15 minutes later I came back and viola, it works and the battery is reporting it's remaining juice. Thank you very much, that seems to have done the trick.
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.

Shodex said:
Okay, so. No T5 but I managed it with a teensy weensy flathead.
Click to expand...
Click to collapse
You realise that that voids the warranty you get from XDA?
Shodex said:
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Click to expand...
Click to collapse
I knew the Internet would be useful for something, one day

ghane0 said:
You realise that that voids the warranty you get from XDA?
Click to expand...
Click to collapse
It's a used device, there was never a warranty.

Looks like the problem is fixed. Great! Sorry I was inactive.
Later!

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.

KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?

nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.

KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
Click to expand...
Click to collapse
And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.

unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help

KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
Click to expand...
Click to collapse
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384

nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
Click to expand...
Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?

KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
Click to expand...
Click to collapse
Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?

Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?

KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
Click to expand...
Click to collapse
If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.

I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.

P9 Lite "dead" but not dead.

Hello all.
Was about to start trying to diagnose/repair this myself, but I've not really got much of an idea what I'm doing, so I thought it far better to ask people who do.
P9 lite. Locked the screen a couple of hours ago, went to wake it up, and the screen stays black. I thought it was flat, but on plugging in the charger, it's clearly actually "on" as you get the charging notification sound and the led goes red. If plugged into a computer, it recognises the "CD rom" drive and the "Huawei" drive. (although you can't access the huawei drive as it's clearly in charge only mode) If you press and hold power it vibrates briefly, and the phone appears to be acting as if it's on and working. Except the screen is black. Screen is not damaged, but just won't turn on.
It's still connected to wifi, as whatsapp web is still working. However, if you try to call the phone, it's "unavailable". Not sure if that's due to this or it would be anyway due to crappy reception.
Where should I start trying to diagnose this? I would rather not bin the phone if I can avoid it.
many thanks

and it's just done a double vibrate, indicating it's still getting push messages from various providers. Still absolutely nothing on the screen though..

David_Ru said:
Hello all.
Was about to start trying to diagnose/repair this myself, but I've not really got much of an idea what I'm doing, so I thought it far better to ask people who do.
P9 lite. Locked the screen a couple of hours ago, went to wake it up, and the screen stays black. I thought it was flat, but on plugging in the charger, it's clearly actually "on" as you get the charging notification sound and the led goes red. If plugged into a computer, it recognises the "CD rom" drive and the "Huawei" drive. (although you can't access the huawei drive as it's clearly in charge only mode) If you press and hold power it vibrates briefly, and the phone appears to be acting as if it's on and working. Except the screen is black. Screen is not damaged, but just won't turn on.
It's still connected to wifi, as whatsapp web is still working. However, if you try to call the phone, it's "unavailable". Not sure if that's due to this or it would be anyway due to crappy reception.
Where should I start trying to diagnose this? I would rather not bin the phone if I can avoid it.
many thanks
Click to expand...
Click to collapse
Can you see something on screen when you shine very bright light on it ? If yes they your's display backlight is busted.

1+5 HardWARE Bricked? Soft bricked? Or neither?

Hello Devs, OP fans, lurkers alike
So I've had quite the quirky experience recently. Thought I had a brick in my hand for a while. Then strangeness.
Last week, I left my phone on top the car after gassing up. Half mile down the road, it slides off. My music from BT goes out. I return to find the screen smashed, display black and unresponsive.
Back inside the car, BT connects immediately and my song picks up right where it stopped. The capacitive hardware still works, vibrates when I tap or hold the BackHomeRecent, turns the "screen" off when I hold home.(or at least Android thinks its turning off).
So I decided to replace the screen and digitizer assembly with a new one. After transferring all the components as per a 50 step procedure found on ifixit, I go to power on. Nothing. No lights, motorcars, not a single luxury.
Maybe charging will help? AC USB yeilds nothing. But then my pc recognized it as USB Bulk 9008. At this point, I'm just about to give up and go buy another phone, figured its Bricked enough for me.
An hour later, my Android alarm clock for work goes off. Screen still black, but the led lit up. I had to pry it open and remove a screw to detach the battery connector to shut it up.
Obviously Android still works. Defective replacement screen, perhaps? Maybe I Fudded the reinstallation Elmer style? Is there hope to save my device?
PS. Dev Options were off during the accident, PC didn't even recognize anything while it had its cracked screen.