Related
Hi,
I am an owner of a HTC Touch 3g bought very recently. The device is in excellent condition and I did not have any trouble with it so far.
However, today when I was pressing the power button to deactivate the screen the reaction of the device was lagged by 4-5 sec. At some time I decided to reboot the device to solve the problem but since then...the device is DEAD, which means that does not start nor when I charge it reacts (light does not turn on).
Tried to have a hard reset but nothing happened.
Any ideas?????
remove the battery and any card(sim...µsd), then press the power button for a couple of seconds. reinsert the battery and connect to the charger, leave it there for a while.
i've had a similar issue with my walkman, when the battery was drained, and i mean REALLY drained, nothing would happen, not even when plugging into the charger. i had to wait about 10-15 minutes until the device showed life again
Tried that but didnt work.
The battery is charged, I charged it fully yesterday 4-5 hours before the incident.
Any new ideas? Thanks anyway...
Send it back where you bought it of course. What else?
Greetings from Portugal!
Same thing happened with my touch 3g, out of nowhere it hanged up this morning and when trying to turn it on again it quickly turned off by itself, and again on almost immediatly, this went on forever! Tried a hard reset and left the battery out for a few hours, but no results... oh well, back to the store and let's see what they say.
Just went last night back to the store, lucky for me they changed it for a brand new one instead of sending it to HTC Portugal for reparation (here in Portugal we have a 30 days return/exchange product policy in case of malfunction).
Best regards
reset button
have you tryed pressing the reset button located by where the memory card gose in ????
Probably I'm just new, but since after rooting it, it slowly ran out of battery as phones do, but now I'm unable to switch it on. Tried several ideas but to no avail.
I guess it isn't a big deal, I can always return it to the store later today and ask for a replacement since I only bought it last week.
Whilst I'm here, anyone think it's worth dropping this and switching it for another one whilst I'm at it.
Empty battery? Maybe you should charge it for a while.
won't boot
Hi, my dell streak is only three weeks old, but all of a sudden won't boot. Haven't done anything I shouldn't have. Have just downloaded a few apps, was using it at night and woke up in the morning to find it was off and can't be switched on. Took the battery out and put it back on again. Pressed the shutter button along with the power button, and held down the volume keys along with the power button, nothing seems to make a difference. Can someone help please!
Shvetaketu said:
Hi, my dell streak is only three weeks old, but all of a sudden won't boot. Haven't done anything I shouldn't have. Have just downloaded a few apps, was using it at night and woke up in the morning to find it was off and can't be switched on. Took the battery out and put it back on again. Pressed the shutter button along with the power button, and held down the volume keys along with the power button, nothing seems to make a difference. Can someone help please!
Click to expand...
Click to collapse
try charging it for a while?
Take it back to the store and get a replacement, if its still under warranty.
Hi Guys, thanks for your replies. It's working now, this is what happened:
I woke up in the morning to find my phone switched off and I couldn't switch it on. I connected the main power charger for 5 mins, then laptop for 5 mins to charge but neither helped. The defect I think is in the charger. I left the phone connected to the laptop for a few hours, then switched it on to find it still wouldn't switch on. Then disconnected the sync cable, took the battery out, and put it back in - and voila, it switches on!
Issues: charger failed in two weeks; the streak doesn't switch on when the battery is down even if it's connected to a source of charging (in this case, laptop). Dead battery - charge - take battery out - put it back in - switches on.
Hi all
Got my SGS2 two days ago (came from a desire) and i have to say its a brilliant phone miss a couple of the features from sense but with a beast like this i can live without them
Had a problem during the night though (and yes i did do a search) i set my alarm before heading off to bed and when i woke up this morning i went to check the time on it and no response at all tried holding power button and nothing and i even plugged the charger in just to see if the battery had drained but that didnt even register
Anyway eventually i had to pull the battery and after that it finaly turned back on
Has anyone had a simillar problem or have any suggestions on what it could have been i just dont want it happening again tonight
Thanks in advance
Dave
Do you have setcpu?
Sent from my GT-I9100 using XDA Premium App
My SGS2 power button most of the time no response at all. Any one got any ideal? Short tap won't sleep/wake and long tap won't prompt power menu. But for longer tap, phone turned off.
I can't find any solution. Anyone please help. Thanks!
Sounds like you may have overheated. When this was happening to me on villain rom I read where if you hold the power button down for ten to fifteen seconds the phone will boot. Turned out to be true in my case and saved me a battery pull. As to the overheating it took a few goes to figure that out and I never could rid myself of it tilI I changed roms.
I will be the first to admit this is stupid and shouldnt be the solution but if i was you i would do a factory reset on the phone, especially if you havent done it since recieving.
I had a number of strange issues including battery drain, crashing framework.apk when i first got it.
Did a factory reset and have not had issues since even after upgrading the rom 3 times.
i had a similar issue when i was downloading the Drag Racing game from the Market, the phone just freezed and i couldn't do nothing, i just waited a couple of minutes to see if it recovers and after that i pressed the power button and kept it pressed for like 10 seconds, the phone shut down and just then i was able to restart it...
don't know what caused it, but i hope it will not happen again, never had this issue on sgs1
Had the same issue right after i installed and enabled juicedefender. did a batt pull, turned it on and removed JD.
dave_024 said:
Hi all
Got my SGS2 two days ago (came from a desire) and i have to say its a brilliant phone miss a couple of the features from sense but with a beast like this i can live without them
Had a problem during the night though (and yes i did do a search) i set my alarm before heading off to bed and when i woke up this morning i went to check the time on it and no response at all tried holding power button and nothing and i even plugged the charger in just to see if the battery had drained but that didnt even register
Anyway eventually i had to pull the battery and after that it finaly turned back on
Has anyone had a simillar problem or have any suggestions on what it could have been i just dont want it happening again tonight
Thanks in advance
Dave
Click to expand...
Click to collapse
Hey guys,
I have had this particular device for about a week... it is a replacement as my last one had a faulty cellular radio. So this is still under free replacement warranty - but I hope it doesn't need it.
Anyway, I was at the pool hall today, and the phone was working ok then one time I pulled it out of my pocket and it was dead... home button did nothing and the power button did nothing. But it had plenty of battery life left (60ish %).
About 10 minutes later I plugged it into the charger and after about 45 seconds it showed the battery charging and all was good. What could have happened?
I keep it in a case (TPU case) so I was guessing overheating but I wasn't really even using it. So I don't see how it could have been that hot.
Edit: also, when hitting the power button it doesn't go from full brightness to screen off and vice versa.... it has like a middle step of going dim first. Then off or on, my last device didn't do this... is it common?
Needless to say I am a little concerned.
Cheers!
I woke up this morning after realizing my alarm on my phone didnt go off. When I went to check my phone, I found that it won't turn on.
I tried the Volume Down + Power for 15 seconds, 30 seconds, and 1 minute. I also tried safemode Volume Up + Power for 15 sec, 30 sec, and 1 minute.
Tried connecting to the computer to see if I could adb reboot it but the phone isnt being detected by adb. I can hear it connecting and disconnecting constantly from windows.
I put the phone on the charger last night at about 60% charge, so it should have had enough battery to sit unused for a few hours but it was only about 6 hours later that I noticed it wouldn't turn on.
Right now I am just hoping the battery bugged out and drained so the phone is sitting on the charger charging up but there's no signs of life. My phone has been fine for a month with the September patches and fine before that. I havent taken the october patch yet.
My phone is a little bit over 2 months old.
What else can I do and what would have caused the phone to suddenly not turn on?
Update: Phone has been charging for about 2.5 hours. It is charging at a constant 11mA (0.11A) and has taken in about 220mA. The screen still hasn't came back on. Email sent to Essential a few hours ago, no reply yet.
xNotta said:
I woke up this morning after realizing my alarm on my phone didnt go off. When I went to check my phone, I found that it won't turn on.
I tried the Volume Down + Power for 15 seconds, 30 seconds, and 1 minute. I also tried safemode Volume Up + Power for 15 sec, 30 sec, and 1 minute.
Tried connecting to the computer to see if I could adb reboot it but the phone isnt being detected by adb. I can hear it connecting and disconnecting constantly from windows.
I put the phone on the charger last night at about 60% charge, so it should have had enough battery to sit unused for a few hours but it was only about 6 hours later that I noticed it wouldn't turn on.
Right now I am just hoping the battery bugged out and drained so the phone is sitting on the charger charging up but there's no signs of life. My phone has been fine for a month with the September patches and fine before that. I havent taken the october patch yet.
My phone is a little bit over 2 months old.
What else can I do and what would have caused the phone to suddenly not turn on?
Update: Phone has been charging for about 2.5 hours. It is charging at a constant 11mA (0.11A) and has taken in about 220mA. The screen still hasn't came back on. Email sent to Essential a few hours ago, no reply yet.
Click to expand...
Click to collapse
I have the same problem the screen does not turn on, it only has sound when notifications arrive, but there is no human power to turn on the screen, you have had answer of essential
GEOVANNI MTZ said:
I have the same problem the screen does not turn on, it only has sound when notifications arrive, but there is no human power to turn on the screen, you have had answer of essential
Click to expand...
Click to collapse
I contacted essential and they are going to cover it under warranty. No explanination for what caused this issue.
xNotta said:
I contacted essential and they are going to cover it under warranty. No explanination for what caused this issue.
Click to expand...
Click to collapse
I'm from Mexico, but I do not know if my equipment is still guaranteed, is there any way to check if it has a guarantee? because I do not want to have a nice paperweight.
GEOVANNI MTZ said:
I'm from Mexico, but I do not know if my equipment is still guaranteed, is there any way to check if it has a guarantee? because I do not want to have a nice paperweight.
Click to expand...
Click to collapse
Phones purchased in the US come with a 1 year warranty.
I would assume Mexico would get a similar warranty.
You will need your original proof of purchase.
Contact Essential and explain your situation, they will probably be able to come up with a solution for you.
https://support.essential.com/hc/en-us
Click the “?” In the lower right corner and send them an email that explains your situation.
Couldn’t find a Mexico support link. Even using my VPN set to Mexico, it gave me the US support page.
I thank you for your attention, I let it be completely discharged and I have connected it to charge right now and on ... I am happy !!!!
Same problem here, actually my phone was on but screen would not come out of wake. Screen would brighten slightly when combination of buttons pushed,
This happened to me after about two weeks of use, first time it happened I was able to make it come alive by playing with buttons. Than about a week later after having it charging it would not become active.
Emailed Essential with problem, they sent out a replacement unit.
First time I had problem, I was on PIE non rooted, when it finally died I was stock rooted PIE. I don't think rooting had anything to do with problem since it happened even before root. Network Sprint
good morning to all, I hope and can help my team last night when I was watching videos after 2 hours the screen froze so I decided to force a reboot with which I thought the problem would be solved, but to my surprise it was not like that, the phone when turning on did not give imangen only the screen cleared so I knew it had been turned on, but never gave an image, I let it completely discharged thinking that with that it would be fixed and nothing, I put it on and when I turn on the same thing happens it clears the screen but it does not give an image, try the button convention and nothing that solves it, someone has had the same problem? the phone and try tentadilla unlock and put music in spotify so the touch and sound work, also frame and enter calls as well as calls by messenger! help
Attached images
gramicko said:
Same problem here, actually my phone was on but screen would not come out of wake. Screen would brighten slightly when combination of buttons pushed,
This happened to me after about two weeks of use, first time it happened I was able to make it come alive by playing with buttons. Than about a week later after having it charging it would not become active.
Emailed Essential with problem, they sent out a replacement unit.
First time I had problem, I was on PIE non rooted, when it finally died I was stock rooted PIE. I don't think rooting had anything to do with problem since it happened even before root. Network Sprint
Click to expand...
Click to collapse
for more than I try to turn it on with the combination of buttons, only a flash appears on the screen !!! what did you do?
Go to Essential support
GEOVANNI MTZ said:
for more than I try to turn it on with the combination of buttons, only a flash appears on the screen !!! what did you do?
Click to expand...
Click to collapse
I filed trouble ticket at the Essential support web page, then they requested I send copy of receipt, IMEI etc.. Then a day later a new phone was mailed to me. Pretty efficient I must say,