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Is the ATT Pure gone? I am looking to add a line to my plan, and cannot find them anywhere. ATT has them on the website, but only refurbs and only for new customers (free). Amazon has them online for new accounts and upgrades, but they don't do add a line transactions.
Am I missing something? Is there a replacement for this phone coming out? My wife likes the Tilt 2 that I just got, but thought the physical keyboard was not needed... that led me naturally to the Pure.
im existing and it shows up for me .
I spoke with AT&T this morning. The refurbs are only available to new customers due to limited supply. They also said that I could order it as a new customer and transfer it over to my existing family plan without any problem or cost.
The said that the phone is still listed as a available phone, but they have no stock and do not know if/when they will be getting them in. O'well. I guess it will be a refurb for me.
Read this thread from FEBRUARY: http://forum.xda-developers.com/showthread.php?t=637163
I did order the phone. I was planning on doing the $100 HTC trade up rebate, but it is not good on refurb phone purchases. But since there was no actual cost to the phone no big deal. I get to keep the tilt as a spare. On my TP2 purchase last week, I am sending in a Treo that was collecting dust and getting my $100 rebate.
I don't care if the phone is old (which it is not really) or not selling well. It does what I want it to do. It has no real replacement, and definitely the right cost. I upgraded 2 smart phones and the total cost will be -$50. Not a bad deal at all.
2 Tilt 2's would have been o.k. but the wife did not want/need the physical keyboard. Plus I could see a day when we would grab the wrong phones on the way to work and then be screwed.
LetsTalk.com has them along with Wirefly.com. Both available under the add a line program. Cost depends on your timing, they run them NIB for free MOST of the time, but have seen them listed for about $50 US.
TraceG said:
LetsTalk.com has them along with Wirefly.com. Both available under the add a line program. Cost depends on your timing, they run them NIB for free MOST of the time, but have seen them listed for about $50 US.
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Click to collapse
I did not see them there. The only HTC that came up for AT&T was the tilt 2. I do believe they are gone, (or going away quickly). Not to be selfish but, I got mine.... or at least it is coming.... since it is coming Us Postal Service, I have a great hope for it to show up on saturday.
I can see the problem. my wife on Wed said that she would prefer the one without the keyboard. Then after she found out that it might not be available, she was o.k. with going tilt 2 as an option instead. I can see that conversation occurring throughout the country. In this case however the tilt 2 (new) was $199 vs the Pure (refurb) at $0. I am pretty sure I made the right choice.
boufa said:
I did not see them there. The only HTC that came up for AT&T was the tilt 2. I do believe they are gone, (or going away quickly). Not to be selfish but, I got mine.... or at least it is coming.... since it is coming Us Postal Service, I have a great hope for it to show up on saturday.
I can see the problem. my wife on Wed said that she would prefer the one without the keyboard. Then after she found out that it might not be available, she was o.k. with going tilt 2 as an option instead. I can see that conversation occurring throughout the country. In this case however the tilt 2 (new) was $199 vs the Pure (refurb) at $0. I am pretty sure I made the right choice.
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Wow.. I knew ATT was pulling them out of their stores but it seems EVERYONE is now. I've seen ATT pull phones before and places like Wirefly have them still 6 months later. I just checked on them 2 days or so ago when MY wife was eyeballing MY Pure..
TraceG said:
Wow.. I knew ATT was pulling them out of their stores but it seems EVERYONE is now. I've seen ATT pull phones before and places like Wirefly have them still 6 months later. I just checked on them 2 days or so ago when MY wife was eyeballing MY Pure..
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As of thursday morning AMAZON was the only one who had them. They wanted 0.01 for a new line and $80 for an upgrade.
Amazon does not do the add a line, and phones purchased though them cannot be combined with an existing family account (like you can with att's own phones) without a $250 penalty within the first 6 months. ATT tracks by device ID, as long as the device is activated, they don't care how. Amazon get their comission based on account number. If you do the new account option, then try to combine the accounts, you will lose the new account number and be fined.
If you did upgrade by the end of May, you could do the HTC trade up rebate if you have an old device to send in and get $100 back. Then the phone would be -$20...even free shipping.
They did say that stock levels were low for the pure.
boufa said:
As of thursday morning AMAZON was the only one who had them. They wanted 0.01 for a new line and $80 for an upgrade.
Amazon does not do the add a line, and phones purchased though them cannot be combined with an existing family account (like you can with att's own phones) without a $250 penalty within the first 6 months. ATT tracks by device ID, as long as the device is activated, they don't care how. Amazon get their comission based on account number. If you do the new account option, then try to combine the accounts, you will lose the new account number and be fined.
If you did upgrade by the end of May, you could do the HTC trade up rebate if you have an old device to send in and get $100 back. Then the phone would be -$20...even free shipping.
They did say that stock levels were low for the pure.
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Click to collapse
Ebay had some friday.. got busy and didn't get a chance to come here and post on it. Some of those dealers offer add a line. It's gonna suck if I ever have to do a phone swap though and no one has new ones. I love my Pure the way it is now. The stock ROM bites but the Energy is rockin'. A friend had a refurbed phone from ATT and whenever it got hot here his screen would fog up from internal moisture.
TraceG said:
Ebay had some friday.. got busy and didn't get a chance to come here and post on it. Some of those dealers offer add a line. It's gonna suck if I ever have to do a phone swap though and no one has new ones. I love my Pure the way it is now. The stock ROM bites but the Energy is rockin'. A friend had a refurbed phone from ATT and whenever it got hot here his screen would fog up from internal moisture.
Click to expand...
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I have had some good luck with refurbs, but of course there are some horror stories. In this case I am sure that the cost saving will be worth it. The way I am upgrading and shuffling phones around, it will leave me with 1 line with an upgrade option on it. This will give me a chance to be able to replace any phone that breaks out of warranty in the coming months. Keeps the insurance cost down to zero.
First thing you do with any phone you get, new or refurb is check the white patch under the battery to make sure it is NOT pink in any way. That is the indication that the phone has been wet.
I love my Pure. Actually since me buying mine, my good friend and also my father have made the jump too. Its a pretty good touchscreen phone that is feels just the right size. I hope you all are successful in your attempts to get your hands on one. We knew they were going to get pulled months ago because of the low sales (wtf). I guess most people prefer the TP2 (meh).
player911 said:
I love my Pure. Actually since me buying mine, my good friend and also my father have made the jump too. Its a pretty good touchscreen phone that is feels just the right size. I hope you all are successful in your attempts to get your hands on one. We knew they were going to get pulled months ago because of the low sales (wtf). I guess most people prefer the TP2 (meh).
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I just got it and after a long 40 minutes on the phone with at&t the did all the juggling on my account and got it working. (even got them to waive the activation fee).
So far so good. I am charging it now, so that I can flash it to the (same) energy rom that I have on my tilt 2.
The battery in the Pure was draining the website so they stopped selling it :|
Hey guys
My HTC Incredible is on its way, Im upgrading from my Samsung i910... WinMo has always been my thing, but Android seems so much nicer, going to be a learning curve, but any advice or ideas will be welcomed
Thanks and hey everyone btw...
Conty
Hi! Mine doesn't ship until the 29th, but I'd also appreciate learning the differences between WinMo and Andriod.
I've really enjoyed the free apps and information this board has provided for my Touch Pro! Thank you.
when did you order yours that it is now on the way? I ordered mine on the 13th and am being told it will be to me by the 1st of June...
contagous said:
Hey guys
My HTC Incredible is on its way, Im upgrading from my Samsung i910... WinMo has always been my thing, but Android seems so much nicer, going to be a learning curve, but any advice or ideas will be welcomed
Thanks and hey everyone btw...
Conty
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I think different dates are scheduled for different areas of the country.
I live in North Carolina and Verizon expects our shipment for online orders by the 29th of May.
anothen said:
when did you order yours that it is now on the way? I ordered mine on the 13th and am being told it will be to me by the 1st of June...
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I ordered mine like 3 days ago by on the way I mean i finally ordered it, im in no rush to get it :0
*update* my order now says this... not sure what this means as its spose to be backlogged :S
Order Status: Your order has been processed. You should receive your order within 2 - 3 business days.
contagous said:
*update* my order now says this... not sure what this means as its spose to be backlogged :S
Order Status: Your order has been processed. You should receive your order within 2 - 3 business days.
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It's a canned response. I called Verizon about it - I ordered my phone on the 9th and it never came. lol
If you were to order it today you should see it shipped out by 6/4 according to the detailed specs of the phone. 6/1 if you just look at the Verizon line-up of phones.
It's all confusing. Verizon really should do a better job when launching a new phone!
lol very troo, but i'll get it when i get it i'm excited but i'm patient too, just wondered what it meant lol, cos seemed wierd
yeah- I'm definately NOT patient bc I'm stuck using my wife's old LG chocolate in the meantime bc I already sold my TP2 on eBay. Customer service told me it was no issue to overnight me one so I went ahead and sold mine. When I called asking where my phone was they apologized and said they meant to say it was backordered. Nice going VZW
anothen said:
yeah- I'm definately NOT patient bc I'm stuck using my wife's old LG chocolate in the meantime bc I already sold my TP2 on eBay. Customer service told me it was no issue to overnight me one so I went ahead and sold mine. When I called asking where my phone was they apologized and said they meant to say it was backordered. Nice going VZW
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Never trust any CS from anywhere until you get a tracking number.
Reddog80p said:
Never trust any CS from anywhere until you get a tracking number.
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I learned this the looooooong and hard way. I've spent literally hours on the phone with them and was supposed to receive 3 seperate calls from supervisors bc of how many times they screwed up yet they only called back once. They also told me it was $269 w/ a 1 yr contract, then processed the order and then texted me saying it was $369 w/ a Mail in Rebate. When I called back saying that's not what I was originally told- they told me in a condescending voice 'I can cancel the order if you would like and try to come to a resolve on your issue, but it will extend the wait time of shipping your phone'. What choice do I have but to suck it up bc I NEED this phone for work?? hahaha I just have to laugh at how much it sucks at this point
lol sucks, until i get a tracking number i'm not going to worry about it...
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
DaveMW said:
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
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Click to collapse
im thinking the same thing, they are probably redoing something along the manufacturing line
I'm waiting for it to be in stock so I can get a replacement evo because of the back light leaking issue I call n it's out of stock every time they said as soon as it goes in stock I can get a replace ment no questions asked
Yeah, but in the meantime they should be knocking out some with the old config (the changes aren't that critical) !!!!! If they wait any longer, the moto x, iphone 4, etc are going to kill their sales numbers. Time is money... hurry up HTC and Sprint!!!!!!
bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
A hot product is out of stock! More news at 11!
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Sent from my HTC EVO 4G using Tapatalk Pro.
I was on a waiting list at one of the Sprint retail kisoks in one of our malls for an Evo for my dad and I was going to bring him and my mom to my family plan. I called a week and a half ago and got on the list and then I called saturday (8 days later) and they said they'd call me back later that day, I waited 3 hours and they said they were still seeing if they could work something out. I took my parents out to lunch and they place they picked was over near the mall so I decided we should stop by after lunch and see where I was on the list and figure things out. We stopped by and I asked where I was on the list and I was still on the second page. I then said "We are here, you can either call 20 people back on the list today and maybe get one, or you could sell me one right now while we're here. He considered it a second and then said "Ok, I can do that". My mom had though about getting one as well and after she heard him say that she chimed in with "get one for me too". And he did and we walked out 30 min later all set. Just have to realize that they are there to sell phones, so if you find the right guys and show them cash they're much more motivated.
I agree with you man. I ordered from http://shopamerica.htc.com/homebrands/index.htm because on their website, it said they were in stock, so I placed the order that day (FRIDAY), WAS APPROVED NEXT DAY, AND SAID IT WAS READY TO SHIP. It showed my estimated delivery date. Said it would be shipped out Tues (tomorrow) and would arrive Weds since I chose overnight.
I check the status of my order today and to my surprise there is a new tab that says BACK ORDERED. I was pissed off! I called up customer care immediately asking why did they say it was in stock on their website, then all of a sudden today, it says its on back order. The rep told me that "THEY MUST'VE FORGOT TO REMOVE IT FROM THEIR SYSTEM." I'm like wtf kinda bull**** is that? I didn't get any notification, no phone call, no email. I had to find out by checking online. Very unprofessional.
I asked her when I would receive my phone and she told me they would be getting them in stock on Friday the 25th. So I said fine and hung up. Called back up a couple hours later because I initially forgot to ask when I would ACTUALLY RECEIVE IT. Gave the person my info and he then tells me that I wont receive my phone until JULY 1ST. You can only imagine how much more pissed off I was. I told him what the previous rep told me, then he said the earliest you are going to receive your phone is July 1st. I asked him about cancelling my order and he told me it would take 3-5 business days. Then I told him, you can automatically debit my account the day I make purchase, but it would take almost a full week to get refunded? Told him i'd think about cancellign and i'd call him when i've reached a decision.
How can one rep tell me one date, then another rep give me another? That is so rediculous. If I DO NOT receive my phone by the 1st, i'm definately cancelling my order and sticking with T-Mobile. This is rediculous...
yes, but there's a caveat...
Calkulin said:
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
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Click to collapse
On a corporate/business/enterprise account, you can definitely walk into a Sprint store and walk out with anything in there, as long as you are a POC on the account.
HOWEVER...
There's a catch: most sprint stores are privately owned, so any hardware in there has been purchased by the owner from Sprint. Result: the discounts you can get through your rep are unavailable to you in the store, so your account gets charged whatever the store charges, as opposed to the discounted rates for hardware through your rep.
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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my corp store has them hell so do the 2 local walmarts lol
Sigh...this waiting game is worse than Christmas Eve. I've been on the waiting list with my Sprint store for almost 2 weeks.
Anyone have any inside knowledge as to when the conveyor belt with new Evo's will start moving again?
Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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I did the same thing.
Now that I'm trying to get it exchanged/replaced I called around and found that every Sprint store is sold out but the first 'Mobile Best Buy' (it's a cart in the mall, lolololol) I got a number for, had over ten in stock. Too bad they're still broken so there isn't a point going through the trouble of exchanging it yet.
Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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Actually the Best Buy near me had 4 of them. There are only 2 problems with that:
1) I am buying at full retail price and Best Buy's cost is $499 and they will not price match for non-activated prices.
2) If HTC stopped production to fix some issues then it makes good sense to wait until production starts back up again.
The problem is that I am really impatient!
3 of ours are from spint.com, but sprint 1800 said that I had to wait until sprint.com got more in before I could exchange them, which they haven't gotten any in recently.
They need to hurry up, because at this rate the samsung galaxy s pro is going to be out.
Caught between MIR deadline and 30-day return?
My employer has a sweet deal on the Evo - so I ordered through them on 6/26 - even though it involves the dreaded mail-in rebate. Of course, I'm on backorder. I noticed though, that the MIR form insists that the receipt must show it was purchased by July 10 to be eligible for the MIR. I suspect this is also the date when the 30-day return clock begins. What if the delays are long, and it goes past that date? Does my cost go up $100 due to the problems with their supply chain? If it goes by the date ordered - then is my 30-day return period reduced to nothing?
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
EtherealRemnant said:
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
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What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
ramiss said:
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
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The .6 update didn't break root.
And there have been plenty of updates on other devices that haven't been cracked. Go look at the Hero forum...
O-k so I went to pay my bill today @ a REAL Sprint Store and asked one of the workers to explain this new SP Gold/Silver tier stuff. He looked up my acct. and saw I was due for an upgrade Jun 1 2011(mind you I jumped ship to Sprint launch day of EvO4G). So I asked him if that's gone bc of this new policy. He said, no, that I still will get my $150 off my next phone starting June 1st. He said that whoever already has an upgrade on their acct. whether that be $75 or $150 will still be honored for their upgrade. He said to change that would be unethical and would cause an uproar with customers. He then told me that once I use that upgrade, then I have to wait 16/22 months respectively, before I'm eligible for another upgrade.
Hopefully this clears up some things for people who have been freaking out over this.
Lol here we go again!
This saved me from looking thru anything for an answer thanks dude.
funny a lady from sprint that i have been talking to since my data troubles have started told me the only line on the contracts that would be affected would be the PRIMARY . all other upgrades stay and are safe . and that i would have lost it on April 1st
/shrug who is telling the truth .
i burnt my upgrade for my daughters shift in fact i was told i did the smart thing buy burning my upgrade ( im the primary ) or i would have lost it
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
vWvSTATICvWv said:
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
Click to expand...
Click to collapse
I can tell you that your upgrade will not be there April 1st.
Just giving you a realistic expectation.
vWvSTATICvWv said:
It makes sense. Say you look @ your acct right now and it says I dunno...May 3rd you're entitled to $150 off your next phone. Imagine if that magically disappeared and a big F*** YOU was now on your acct in place. People would flip out!! The guy told me they just had started training specifically to answer these questions for SP customers. I guess we will see
Click to expand...
Click to collapse
That's what the letters they mailed out weeks in advance were for.
Sent from my PC36100 using Tapatalk
I just emailed them. I guess I'll find out more about this tomorrow. If they say what this guy was telling me then you best believe I'm saving that email *evil grin* lol
Just text upgrade to 1311 and you should find out the date and what you qualify for.
vWvSTATICvWv said:
O-k so I went to pay my bill today @ a REAL Sprint Store and asked one of the workers to explain this new SP Gold/Silver tier stuff. He looked up my acct. and saw I was due for an upgrade Jun 1 2011(mind you I jumped ship to Sprint launch day of EvO4G). So I asked him if that's gone bc of this new policy. He said, no, that I still will get my $150 off my next phone starting June 1st. He said that whoever already has an upgrade on their acct. whether that be $75 or $150 will still be honored for their upgrade. He said to change that would be unethical and would cause an uproar with customers. He then told me that once I use that upgrade, then I have to wait 16/22 months respectively, before I'm eligible for another upgrade.
Hopefully this clears up some things for people who have been freaking out over this.
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Click to collapse
Aren't sprint reps known for spewing BS? Don't u guys ever learn not to listen to sprint reps????
Yea hate to say it, but he lied to you (or he's just stupid). Either way, you arent getting your upgrade after april 1st.
But then again, if you really want to try, go back to that store, have that guy print out a sheet of paper, or write on paper, that says you WILL get your upgrade on that date, and have him SIGN IT. That way you will have SOME leverage come June. It may not work, but its worth a shot.
im0rtalz said:
Just text upgrade to 1311 and you should find out the date and what you qualify for.
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Click to collapse
i just did that and no dates were given except i am available for the upgrades. does this mean i can wait until the 3d release?
They gave you 2-3 months notice they are taking it away. DUR DUR DUR.
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
shagav said:
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
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Click to collapse
Yes, this will work. This is actually what a couple of Sprint customer service employees suggested I do. I've already upgraded my plan to the ED 3000. Now I just have to wait 90 days and hope I can get the phone through wirefly and downgrade to the 1500 at the same time (anyone know if I can do this). I know wirefly has something about not changing your plan for 6 months after getting the phone. If I can't do that, I'll probably just buy it through Sprint; wirefly's additional ETF scares me. Haha.
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Dan330 said:
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Click to expand...
Click to collapse
It only has to be active for 90 days, according to Sprint's website.
Dan330 said:
loop hole.. sounds interesting...
but i am sure sprint would have thought of that...
and they will say.. you have to have the plan active at the qualifing rate for a yr to count!
but.. you can try it.. and let us know...
Click to expand...
Click to collapse
Only 3 months, that's all.
shagav said:
well there is a loop hole. You can change your phone plan from the $69.99 to the next one up and keep that for the 3-6 months or whatever it is and you will be changed to gold. So basically, a couple months before you know you are due for your 1 year, switch your account and then reap the benefits of getting a new phone. Once you get that new phone, switch back to your original plan...eh...eh...
Anyone else think that will work?
Click to expand...
Click to collapse
IT will Work!
Here's the low down...
I called on the 21st asking if my upgrade will change once april comes by...the stupid lady said no....after much research i found out that my upgrade will be indeed gone....
I called again on the 23rd...and talk to another lady and she said that i will lose upgrade...I demanded that i was promised an upgrade therefore i should get it...then i got transferred to a lead specialist...She wasn't very nice i was arguing on the phone that its unethical for youn guys to promise me something and turn arround and say sorry you can't have this...
She said she would issue a corrective action to her employee that told me i can keep my upgrade...I told her thats only benifiting Sprint becuase a corrective doesn't help me get my upgrade...
I got transfered to account services...explained the whole thing again. and then i got transferred to this supervisor guy...
He asked where i worked, i said target...he said ok. if we put you on the 89.99 plan and take twenty % off you'll only be paying 3 dollars more than you would be now, and come july 1st (the day i was supposed to get my upgrade) I can get my EVO 3D and than downgrade to the 69.99 plan and still keep my 20% off...So yes it will work
Cliff notes: yes you can switch to 89.99 plan and wait 3 months then you can get your phone and go back to 69.99.
BUT YOU HAVE TO DO THIS BEFORE APRIL 1st. Act fast...there's less than 3 days left for this deal...
Yeah this suck I got my wife and epic today to waste the upgrade and depends on EVO getting official gingerbread or no I will buy gull price the EVO 3D or get the ipad 2
Sent from my PC36100 using Tapatalk
For weeks I have been trying to take advantage of the BB 200. gift card offer for Sprint N4 white. checking the web site day and night every day, calling my local store NEVER in stock and "Sold out online" Offer ended last night, this morning for the first time my local store now has them in stock. What a scam.
I thought the $200.00 BB thing was for pre orders only....
bignibb said:
I thought the $200.00 BB thing was for pre orders only....
Click to expand...
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BINGO!
pilotmills said:
BINGO!
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NO because you could also use the credit towards buying an S5 as well.
I remember seeing and or reading that this offer was good on pre-orders on the note 4 which had a release day of 10/17 so that made the offer invalid after that. I heard of people using it towards an S5, i have no idea why but hey to each their own. I was also told that when my phone came in that they would only hold my pre order for a day.
They had the offer under "Weekly Specials" Oct26-Nov.1 for Note4 and S5
Could have purchased the s5 and returned within the 14 day period for note 4
Sent from my SM-N910P using XDA Free mobile app
bignibb said:
I remember seeing and or reading that this offer was good on pre-orders on the note 4 which had a release day of 10/17 so that made the offer invalid after that. I heard of people using it towards an S5, i have no idea why but hey to each their own. I was also told that when my phone came in that they would only hold my pre order for a day.
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Finally yesterday a bb 70 miles north had them in Stock. Hauled ass and bought one with a $200 trade in for an old LG Optimus m. Funny thing, when I got there the "consutants" couldn't find them. Chewed my nails for about an hour. Ended up being $165 out the door.
Had no problem with my trade in and 200 towards my note 4. All best buys in my are have had them all week.
They completely screwed me out of my $200 even on a pre-order. I had spoken with a rep who suggested I have the pre-order shipped to home to avoid the out of stock store issues (like she knew in advance it was going to happen). When I got my Note 4, I went to my local Worstbuy and they told me that it had to be picked up at the store. When I asked to see that in writing, the manager stuttered and walked away to send a message back through another associate that he couldn't honor it. When I went to another store the next day, I was told that the program was changed to the trade in had to be the most recent phone on that line. I wasn't giving up my Note 3, so he tried a few different things but couldn't override the system. He told me to just call Worstbuy back office and they will take care of it. After days of unanswered calls and ridiculous wait times, I sent a few emails. They each took 48 hours to answer, with no resolution yet. I'm waiting for the nonsense they will try to spew out next. This was the last time I pre-order anything through them, and quite possibly buy anything from them.
Well it worked for me yesterday. I've been checking the stock every day since they came out. Both white and black were in stock briefly last weekend but i couldn't make it to the store. The black one came back in stock Friday and I went up first thing Saturday and purchased it. I traded in my old nexus 4g for it. I haven't had that active on my account for years. I also got the $50 phone freedom giftcard. So i paid $49.99 plus tax for my new note 4.
nojump said:
Well it worked for me yesterday. I've been checking the stock every day since they came out. Both white and black were in stock briefly last weekend but i couldn't make it to the store. The black one came back in stock Friday and I went up first thing Saturday and purchased it. I traded in my old nexus 4g for it. I haven't had that active on my account for years. I also got the $50 phone freedom giftcard. So i paid $49.99 plus tax for my new note 4.
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Go ahead rub salt in my wound, still have no Note4
Any sweet deals please post
My husband and I just both got note 4's yesterday and we both got the 200.00 trade in and neither phone was pre-ordered..
Having been in this boat myself recently, anyone feeling wronged by this promo should check out this thread on the official Best Buy forum: http://forums.bestbuy.com/t5/Cell-P...00-gift-card-for-trade-in/td-p/853517/page/91
A moderator there, Allan-BBY, has been working relentlessly (weekdays only) to help straighten out customer issues by directly emailing managers of problematic stores. He has said many, many times that Best Buy corporate has decided it WILL honor all preorders regardless of when the device comes in. I have not heard anything about excluding ones placed after 10/17. Also, just tonight a regular employee from Best Buy mobile posted, confirming the system was still giving them the option to honor the promo.
If you're having problems, I highly suggest you make an account there and post a reply or directly message Allan-BBY so he can straighten things out with stores who are confused.
HuggieBear said:
My husband and I just both got note 4's yesterday and we both got the 200.00 trade in and neither phone was pre-ordered..
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So your saying Sunday Nov.2 after the promo ended BB honored the 200. gift card deal?
I also thought it was a scam. I called about 6 best buys a day and they all said they were still filling in pre-orders. Finally on Oct 31, I just went to the store thinking I would just get the S5 for now and then exchange it for a note 4 when they finally have it in stock within the 14 day period. Long and behold I walked in and asked if they had any note 4s in stock for Sprint and he said yes. I first thought they were joking and was a little surprised. I ended up upgrading 2 of our phones and got very lucky on getting them. I had my old EVO and an old MY Touch HTC one phone to trade in.
The sales rep started looking into the system to make sure my trade in phones were eligible and he said that EVO was eligible and the HTC one was not. Then I questioned him saying that your add says any working smart phone then he showed me something in fine print that said some BS that not all phones may be eligible. I was a little shocked so I asked him what system are they checking to see if the phones are eligible? He told me to go to bestbuy.com/tradein. So while I waited I started to look and long and behold that My touch HTC one was listed online so I showed it to him. He ended up saying he didn't see it because it was on the bottom of the list and they ended up giving me the rebate for both of the phones. I later find out from another sell rep that he didn't realize the phone was an HTC so he ended up looking for just "My touch" rather than "HTC My Touch". Lesson learned to make sure to look up the phone online before you go to the store.
crazy situation
Actually i was able to preorder my note 4 and I traded my Old s3. But some thing happened. Sprint didn't put their system that I got note 4. So even though i got my not 4 on easy pay but again there's no record which shows that I have installment on this phone. That means i got my note 4 for only 30 dollars, but i should also receive $200 from sumsung. So now I'm thinking not to claim Samsung's money because they might call sprint and ask them about this phone. What do you guys think?
bishaarcc said:
Actually i was able to preorder my note 4 and I traded my Old s3. But some thing happened. Sprint didn't put their system that I got note 4. So even though i got my not 4 on easy pay but again there's no record which shows that I have installment on this phone. That means i got my note 4 for only 30 dollars, but i should also receive $200 from sumsung. So now I'm thinking not to claim Samsung's money because they might call sprint and ask them about this phone. What do you guys think?
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Hey... Shhhh... Don't get greedy.... Be happy because you just got the best deal on all XDA!
jhill110 said:
Hey... Shhhh... Don't get greedy.... Be happy because you just got the best deal on all XDA!
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I won't, bro.
Thats what we did
urbanlink said:
Could have purchased the s5 and returned within the 14 day period for note 4
Sent from my SM-N910P using XDA Free mobile app
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That is what the rep told us to do. They were sold out of the 4.