The BB $200 gift card scam - Sprint Galaxy Note 4 General

For weeks I have been trying to take advantage of the BB 200. gift card offer for Sprint N4 white. checking the web site day and night every day, calling my local store NEVER in stock and "Sold out online" Offer ended last night, this morning for the first time my local store now has them in stock. What a scam.

I thought the $200.00 BB thing was for pre orders only....

bignibb said:
I thought the $200.00 BB thing was for pre orders only....
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BINGO!

pilotmills said:
BINGO!
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NO because you could also use the credit towards buying an S5 as well.

I remember seeing and or reading that this offer was good on pre-orders on the note 4 which had a release day of 10/17 so that made the offer invalid after that. I heard of people using it towards an S5, i have no idea why but hey to each their own. I was also told that when my phone came in that they would only hold my pre order for a day.

They had the offer under "Weekly Specials" Oct26-Nov.1 for Note4 and S5

Could have purchased the s5 and returned within the 14 day period for note 4
Sent from my SM-N910P using XDA Free mobile app

bignibb said:
I remember seeing and or reading that this offer was good on pre-orders on the note 4 which had a release day of 10/17 so that made the offer invalid after that. I heard of people using it towards an S5, i have no idea why but hey to each their own. I was also told that when my phone came in that they would only hold my pre order for a day.
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Finally yesterday a bb 70 miles north had them in Stock. Hauled ass and bought one with a $200 trade in for an old LG Optimus m. Funny thing, when I got there the "consutants" couldn't find them. Chewed my nails for about an hour. Ended up being $165 out the door.

Had no problem with my trade in and 200 towards my note 4. All best buys in my are have had them all week.

They completely screwed me out of my $200 even on a pre-order. I had spoken with a rep who suggested I have the pre-order shipped to home to avoid the out of stock store issues (like she knew in advance it was going to happen). When I got my Note 4, I went to my local Worstbuy and they told me that it had to be picked up at the store. When I asked to see that in writing, the manager stuttered and walked away to send a message back through another associate that he couldn't honor it. When I went to another store the next day, I was told that the program was changed to the trade in had to be the most recent phone on that line. I wasn't giving up my Note 3, so he tried a few different things but couldn't override the system. He told me to just call Worstbuy back office and they will take care of it. After days of unanswered calls and ridiculous wait times, I sent a few emails. They each took 48 hours to answer, with no resolution yet. I'm waiting for the nonsense they will try to spew out next. This was the last time I pre-order anything through them, and quite possibly buy anything from them.

Well it worked for me yesterday. I've been checking the stock every day since they came out. Both white and black were in stock briefly last weekend but i couldn't make it to the store. The black one came back in stock Friday and I went up first thing Saturday and purchased it. I traded in my old nexus 4g for it. I haven't had that active on my account for years. I also got the $50 phone freedom giftcard. So i paid $49.99 plus tax for my new note 4.

nojump said:
Well it worked for me yesterday. I've been checking the stock every day since they came out. Both white and black were in stock briefly last weekend but i couldn't make it to the store. The black one came back in stock Friday and I went up first thing Saturday and purchased it. I traded in my old nexus 4g for it. I haven't had that active on my account for years. I also got the $50 phone freedom giftcard. So i paid $49.99 plus tax for my new note 4.
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Go ahead rub salt in my wound, still have no Note4
Any sweet deals please post

My husband and I just both got note 4's yesterday and we both got the 200.00 trade in and neither phone was pre-ordered..

Having been in this boat myself recently, anyone feeling wronged by this promo should check out this thread on the official Best Buy forum: http://forums.bestbuy.com/t5/Cell-P...00-gift-card-for-trade-in/td-p/853517/page/91
A moderator there, Allan-BBY, has been working relentlessly (weekdays only) to help straighten out customer issues by directly emailing managers of problematic stores. He has said many, many times that Best Buy corporate has decided it WILL honor all preorders regardless of when the device comes in. I have not heard anything about excluding ones placed after 10/17. Also, just tonight a regular employee from Best Buy mobile posted, confirming the system was still giving them the option to honor the promo.
If you're having problems, I highly suggest you make an account there and post a reply or directly message Allan-BBY so he can straighten things out with stores who are confused.

HuggieBear said:
My husband and I just both got note 4's yesterday and we both got the 200.00 trade in and neither phone was pre-ordered..
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So your saying Sunday Nov.2 after the promo ended BB honored the 200. gift card deal?

I also thought it was a scam. I called about 6 best buys a day and they all said they were still filling in pre-orders. Finally on Oct 31, I just went to the store thinking I would just get the S5 for now and then exchange it for a note 4 when they finally have it in stock within the 14 day period. Long and behold I walked in and asked if they had any note 4s in stock for Sprint and he said yes. I first thought they were joking and was a little surprised. I ended up upgrading 2 of our phones and got very lucky on getting them. I had my old EVO and an old MY Touch HTC one phone to trade in.
The sales rep started looking into the system to make sure my trade in phones were eligible and he said that EVO was eligible and the HTC one was not. Then I questioned him saying that your add says any working smart phone then he showed me something in fine print that said some BS that not all phones may be eligible. I was a little shocked so I asked him what system are they checking to see if the phones are eligible? He told me to go to bestbuy.com/tradein. So while I waited I started to look and long and behold that My touch HTC one was listed online so I showed it to him. He ended up saying he didn't see it because it was on the bottom of the list and they ended up giving me the rebate for both of the phones. I later find out from another sell rep that he didn't realize the phone was an HTC so he ended up looking for just "My touch" rather than "HTC My Touch". Lesson learned to make sure to look up the phone online before you go to the store.

crazy situation
Actually i was able to preorder my note 4 and I traded my Old s3. But some thing happened. Sprint didn't put their system that I got note 4. So even though i got my not 4 on easy pay but again there's no record which shows that I have installment on this phone. That means i got my note 4 for only 30 dollars, but i should also receive $200 from sumsung. So now I'm thinking not to claim Samsung's money because they might call sprint and ask them about this phone. What do you guys think?

bishaarcc said:
Actually i was able to preorder my note 4 and I traded my Old s3. But some thing happened. Sprint didn't put their system that I got note 4. So even though i got my not 4 on easy pay but again there's no record which shows that I have installment on this phone. That means i got my note 4 for only 30 dollars, but i should also receive $200 from sumsung. So now I'm thinking not to claim Samsung's money because they might call sprint and ask them about this phone. What do you guys think?
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Hey... Shhhh... Don't get greedy.... Be happy because you just got the best deal on all XDA!

jhill110 said:
Hey... Shhhh... Don't get greedy.... Be happy because you just got the best deal on all XDA!
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I won't, bro.

Thats what we did
urbanlink said:
Could have purchased the s5 and returned within the 14 day period for note 4
Sent from my SM-N910P using XDA Free mobile app
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That is what the rep told us to do. They were sold out of the 4.

Related

This EVO Backorder Business Is Getting Rediculous!!!

I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
DaveMW said:
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
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im thinking the same thing, they are probably redoing something along the manufacturing line
I'm waiting for it to be in stock so I can get a replacement evo because of the back light leaking issue I call n it's out of stock every time they said as soon as it goes in stock I can get a replace ment no questions asked
Yeah, but in the meantime they should be knocking out some with the old config (the changes aren't that critical) !!!!! If they wait any longer, the moto x, iphone 4, etc are going to kill their sales numbers. Time is money... hurry up HTC and Sprint!!!!!!
bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
A hot product is out of stock! More news at 11!
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Sent from my HTC EVO 4G using Tapatalk Pro.
I was on a waiting list at one of the Sprint retail kisoks in one of our malls for an Evo for my dad and I was going to bring him and my mom to my family plan. I called a week and a half ago and got on the list and then I called saturday (8 days later) and they said they'd call me back later that day, I waited 3 hours and they said they were still seeing if they could work something out. I took my parents out to lunch and they place they picked was over near the mall so I decided we should stop by after lunch and see where I was on the list and figure things out. We stopped by and I asked where I was on the list and I was still on the second page. I then said "We are here, you can either call 20 people back on the list today and maybe get one, or you could sell me one right now while we're here. He considered it a second and then said "Ok, I can do that". My mom had though about getting one as well and after she heard him say that she chimed in with "get one for me too". And he did and we walked out 30 min later all set. Just have to realize that they are there to sell phones, so if you find the right guys and show them cash they're much more motivated.
I agree with you man. I ordered from http://shopamerica.htc.com/homebrands/index.htm because on their website, it said they were in stock, so I placed the order that day (FRIDAY), WAS APPROVED NEXT DAY, AND SAID IT WAS READY TO SHIP. It showed my estimated delivery date. Said it would be shipped out Tues (tomorrow) and would arrive Weds since I chose overnight.
I check the status of my order today and to my surprise there is a new tab that says BACK ORDERED. I was pissed off! I called up customer care immediately asking why did they say it was in stock on their website, then all of a sudden today, it says its on back order. The rep told me that "THEY MUST'VE FORGOT TO REMOVE IT FROM THEIR SYSTEM." I'm like wtf kinda bull**** is that? I didn't get any notification, no phone call, no email. I had to find out by checking online. Very unprofessional.
I asked her when I would receive my phone and she told me they would be getting them in stock on Friday the 25th. So I said fine and hung up. Called back up a couple hours later because I initially forgot to ask when I would ACTUALLY RECEIVE IT. Gave the person my info and he then tells me that I wont receive my phone until JULY 1ST. You can only imagine how much more pissed off I was. I told him what the previous rep told me, then he said the earliest you are going to receive your phone is July 1st. I asked him about cancelling my order and he told me it would take 3-5 business days. Then I told him, you can automatically debit my account the day I make purchase, but it would take almost a full week to get refunded? Told him i'd think about cancellign and i'd call him when i've reached a decision.
How can one rep tell me one date, then another rep give me another? That is so rediculous. If I DO NOT receive my phone by the 1st, i'm definately cancelling my order and sticking with T-Mobile. This is rediculous...
yes, but there's a caveat...
Calkulin said:
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
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On a corporate/business/enterprise account, you can definitely walk into a Sprint store and walk out with anything in there, as long as you are a POC on the account.
HOWEVER...
There's a catch: most sprint stores are privately owned, so any hardware in there has been purchased by the owner from Sprint. Result: the discounts you can get through your rep are unavailable to you in the store, so your account gets charged whatever the store charges, as opposed to the discounted rates for hardware through your rep.
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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my corp store has them hell so do the 2 local walmarts lol
Sigh...this waiting game is worse than Christmas Eve. I've been on the waiting list with my Sprint store for almost 2 weeks.
Anyone have any inside knowledge as to when the conveyor belt with new Evo's will start moving again?
Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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I did the same thing.
Now that I'm trying to get it exchanged/replaced I called around and found that every Sprint store is sold out but the first 'Mobile Best Buy' (it's a cart in the mall, lolololol) I got a number for, had over ten in stock. Too bad they're still broken so there isn't a point going through the trouble of exchanging it yet.
Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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Actually the Best Buy near me had 4 of them. There are only 2 problems with that:
1) I am buying at full retail price and Best Buy's cost is $499 and they will not price match for non-activated prices.
2) If HTC stopped production to fix some issues then it makes good sense to wait until production starts back up again.
The problem is that I am really impatient!
3 of ours are from spint.com, but sprint 1800 said that I had to wait until sprint.com got more in before I could exchange them, which they haven't gotten any in recently.
They need to hurry up, because at this rate the samsung galaxy s pro is going to be out.
Caught between MIR deadline and 30-day return?
My employer has a sweet deal on the Evo - so I ordered through them on 6/26 - even though it involves the dreaded mail-in rebate. Of course, I'm on backorder. I noticed though, that the MIR form insists that the receipt must show it was purchased by July 10 to be eligible for the MIR. I suspect this is also the date when the 30-day return clock begins. What if the delays are long, and it goes past that date? Does my cost go up $100 due to the problems with their supply chain? If it goes by the date ordered - then is my 30-day return period reduced to nothing?
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
EtherealRemnant said:
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
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What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
ramiss said:
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
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The .6 update didn't break root.
And there have been plenty of updates on other devices that haven't been cracked. Go look at the Hero forum...

Now Available in Canada

I'm picking up mine in a couple of hours...Futureshop and Best Buy has limited quantities..most stores are out of stock already....only two futureshop locations has it...excited!
Have they set up demo devices in store?
Sent from my SGH-I337M using Tapatalk
Lol I tried picking mine up at FS and they couldn't sell it to me despite me having it reserved. Street date is Nov 8th or some BS apparently. The guy had the box in his hand right in front of me. Not sure what Samsung is trying to achieve here by delaying launch by another week. Ugh.
Also it looks like there's only the white 32 gb model initially. Too bad, I wanted the black
Just a tip to those who live near the border. Amazon USA is selling the white 16gb for $549 plus a free $50 Amazon gift card. Its a pretty good deal and I was able to take advatange of it. Also, you get perks worth $600 upon registering the tablet. I dont think the Canadian model offers the same perks.
Sent from my GT-I9505 using Tapatalk
C2Q said:
Lol I tried picking mine up at FS and they couldn't sell it to me despite me having it reserved. Street date is Nov 8th or some BS apparently. The guy had the box in his hand right in front of me. Not sure what Samsung is trying to achieve here by delaying launch by another week. Ugh.
Also it looks like there's only the white 32 gb model initially. Too bad, I wanted the black
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Same happened to me..they called me ro pick it up but when I'm paying it they can't do it....I was so pissed I emailed the cust support and they replied and asking for more info....when I got back to work I ordered online at BB...got confirmation email but no tracking number yet...its so stupid calling me to pick it up when its not ready yet..here's hoping BB will send it out in th e next couple of days...
**update...just got my tracking number...yes!
snyph3r said:
Same happened to me..they called me ro pick it up but when I'm paying it they can't do it....I was so pissed I emailed the cust support and they replied and asking for more info....when I got back to work I ordered online at BB...got confirmation email but no tracking number yet...its so stupid calling me to pick it up when its not ready yet..here's hoping BB will send it out in th e next couple of days...
**update...just got my tracking number...yes!
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Oooh BB shipped it? Guess I'll order from them then!
How long did it take for them to send the tracking number? Hopefully it ships by Monday.
Also, are they shipping by UPS or Canada Post?
C2Q said:
Oooh BB shipped it? Guess I'll order from them then!
How long did it take for them to send the tracking number? Hopefully it ships by Monday.
Also, are they shipping by UPS or Canada Post?
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I ordered it this morning after coming back from futureshop empty handed ...I might get it monday...they are shipping through Canada Post...lol I'm at the plant right now working part time and I know i won't receive it tomorrow....
msavic6 said:
Have they set up demo devices in store?
Sent from my SGH-I337M using Tapatalk
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No demo in the store I went to...they have two boxes in the shelve but no signage...oh well at least BB shipping it earlier..
Asked an employee to check the inventory system and apparently at best buy the launch date is November 1
I got the same hassle from Future Shop, no "I do not care we told you it is available and you can pick it up, I do not care you went out of your way for nothing" .... oh I was so mad.
Went back to work empty handed, ordered it online and it is on the truck today... coming here.
I get it thinking about charging it,
Write in big letters, "MY New Note 10.1 2014", "Message for this store, YOU SUCK!!!"
Walk around the store.
Got it delivered...
AstroDigital said:
I got the same hassle from Future Shop, no "I do not care we told you it is available and you can pick it up, I do not care you went out of your way for nothing" .... oh I was so mad.
Went back to work empty handed, ordered it online and it is on the truck today... coming here.
I get it thinking about charging it,
Write in big letters, "MY New Note 10.1 2014", "Message for this store, YOU SUCK!!!"
Walk around the store.
Got it delivered...
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Lol...my BB order is arriving tuesday....I called FS today and told them BB street date is today...he checked it...put me on hold and then told me that they've changed it so I can pick up mine today...he remembered me and my tab is still on hold....now I got two coming my way will return one...
Lol that's pretty funny. Anyway I managed to go pick up my FS order today because the release date magically got pushed up to Nov 1st. Thanks Apple? What ****ty logistics on Samsung's part.
Just picked up the last one at my future shop
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
snyph3r said:
I'm picking up mine in a couple of hours...Futureshop and Best Buy has limited quantities..most stores are out of stock already....only two futureshop locations has it...excited!
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I just bought the last one in calgary today bro!!!
didn't realize it was released until last night at about midnight, woke up this morning and called everywhere. the best buy stores ALL had their stock mis-shipped, so NONE of them got it in. as for futureshop, the only one that had any left was the deerfoot meadows store, which thankfully is only about a ten minute drive from my house. called, got the guy to put it away for me, and tore down there as fast as i could, went in and bought it immediately (after having them run around looking for it because the sales guy didn't put it on hold properly, he just hid it inside the lockup where their normal stock is...so i could have even had it sold out from under me if i wasn't lucky).
i ended up buying the total protection plan coverage because it covers up to two free replacements if i break it, so i figure worst case, it breaks, great i just saved 300 bucks on the second tablet (since the plan cost me 300 instead of its usual 360) and then if i break it again, perhaps days before the end of the warranty and when they only have the next generation note available, then i guess i get it replaced with the new one
also the warranty is over the counter for breakage, they don't make you wait and wait and wait.... you simply bring it in, they see it's broken, and they go get you a new one. if it's just needing repair, like for the battery, which is covered for two years also, then you actually get a loaner note while yours is being fixed...pretty damn cool!!!!
anyways, i just installed the latest australia firmware onto it, since that is the newest of any available, and i just rooted it....starting to really enjoy it now. now i just hope someone comes out with at least a rom or two for it, or i might have to try my hand at making one, although i've never made one how hard can it be? lol...

Best Buy

Anyone think they might screw up as bad as they did with the note 4 preorder/launch? I bought mine online earlier this week. Think it will be there tomorrow? When and where do I get my $100 gift card?
They gave me a paper gift card right at the mobile counter when i picked up my phone. They had trouble finding my order, but eventually found it. They weren't really sure what provider's phone got release on what day, but overall it wasn't too bad. Used the gift card to buy some accessories while i was there.
steveperrry said:
They gave me a paper gift card right at the mobile counter when i picked up my phone. They had trouble finding my order, but eventually found it. They weren't really sure what provider's phone got release on what day, but overall it wasn't too bad. Used the gift card to buy some accessories while i was there.
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Is it June 5th already where you are or did they let you have it early?
Hah nevermind i forgot different carriers are doing different days duh
I don't have much faith right now. I sure hope that changes in the morning and I get a confirmation email that my order is ready.
I pre-ordered 2 phones, 1 on May 29, another on May 31.
I called today about 4 pm and the guy told me that pre-ordering doesn't guarantee that I get the phone on a specific day, just that it's on order. I just said that would he very disappointing and hung up.
I called again about 8pm and was told they have received phones and are still going thru them and that if mine came in I would get the email once it's scanned. I guess that's better than the earlier info.
Of course, the day I ordered the first phone, neither rep working knew when the phone was released and neither one about the gift card. I had to tell them about both so clearly not many people, if any, had ordered a phone in store prior to me.
I ordered mine early this week online and it said I'd be getting it by tomorrow, white version that is. We shall see if it holds to be true or if I have to wait another day.
Sent from my HTC6435LVW using XDA Free mobile app
I hope its there tomorrow
I went in today to check out a floor model and said they were for sale today. I ended up buying one. They also put the gift card on an actual card instead of the paper one.
Went in to check it out... Ended up walking out with a phone. Pretty good deal with the gift card plus the battery/SD card from lg. This screen puts my nexus 6 to shame.
Sent from my LG-H810 using Tapatalk 4
Ordered on the 28th and they still haven't ship my white Verizon G4, hoping they ship it by tomorrow for it to arrive next week.
I pre-ordered my Verizon Metallic Gray G4 on May 22nd and it is supposed to get here tomorrow (June 5th) but I have not received any kind of email confirmation. So while I'm optimistic, I don't have much hope with their shipping atm.
When I check order status online, i see: Order Status:: 1 item(s) - Order in process of being fulfilled.
Sher The Love said:
I went in today to check out a floor model and said they were for sale today. I ended up buying one. They also put the gift card on an actual card instead of the paper one.
Went in to check it out... Ended up walking out with a phone. Pretty good deal with the gift card plus the battery/SD card from lg. This screen puts my nexus 6 to shame.
Sent from my LG-H810 using Tapatalk 4
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As Much as I love my N6, This screen is beautiful! I loved the Stock Android/ Front Speakers but the phone was too big for me. This is perfect.
I pre-ordered last week from Best Buy, I'm getting mine shipped today.
scrillakev said:
I pre-ordered last week from Best Buy, I'm getting mine shipped today.
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Did you get an email about shipping or anything?
Ordered the Titanium Black (is it leather?) Verizon model last week, it shipped today and should arrive tomorrow.
Which is awesome, since I selected the free shipping option.
I asked about the titanium black since they kept changing the verbage back and forth between "Metallic Gray" and "Titanium Black". I thought maybe it could be the leather as well. But unfortunately I found out that both of those have the same SKU Number. So both actually Metallic Gray, but Best Buy doesn't know how to post the right info.
If you also look at the pictures, there are pictures of the metallic gray. Although there are some group pictures with the blue and black leather together, but mostly the metallic gray. Sorry to burst your bubble
woozzy101 said:
Did you get an email about shipping or anything?
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Yep, got the email yesterday afternoon saying its ready to be picked up by UPS and now its in my city awaiting delivery.
When I picked shipping options it said home delivery on something like June 10th or in store pickup on release day. I'll find out in a few hours when they open. If I dont get it today I'll have to promise myself no matter how much free stuff they offer never to pre order from them again.
Got mine yesterday
Preordered on 5/28, picked up my VZW G4 yesterday. The usual cluelessness you expect from Best Buy, but no real hassles.
No, sorry to say that the Titanium black/gray/whatever is not leather. May be picking up a new backing at some point, but for now this is good. Very disappointed that there's only the one Verizon tramp stamp on the back and nothing on the front. How will I remember what carrier I have without reminders stamped all over my phone?
Got a paper "gift card" too, which I thought I might need to wait for.
I got an emailed saying they were delayed. And then like 90 minutes later an email saying pickup was ready. But no matter, I cancelled to do the leather version direct with Verizon which ended up cheaper.
Lock-N-Load said:
I got an emailed saying they were delayed. And then like 90 minutes later an email saying pickup was ready. But no matter, I cancelled to do the leather version direct with Verizon which ended up cheaper.
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I tried the Verizon store route, but they didn't have any of the leather ones on hand. I paid full retail price to keep my unlimited data plan.
Called Best Buy support yesterday to see where my phone was, and the rep was saying it was "on hold for release." I tried going into the store at noon to see if it was in, and the two people I talked to didn't have a clue. A half hour after leaving the store, I got the email saying my phone was ready for pick up.
Go all the way back to Best Buy, and the person I talked to this time, said the phone wasn't being released until today, the 5th. I asked him why I received the email, and why on the website it showed I could Pick Up today. His response, "that is just a glitch in the system, and he is not authorized to release the phone until he gets the okay from LG."
After suppressing a meltdown, I, as calmly as I could, asked him to show me where it is saying June 5th. He pulls it up (Sprint and AT&T variants), "see right there." I told him to scroll down to the Verizon ones, and I pointed out that it wasn't displaying the same thing. So, after he makes some calls, and walks around the store for 20 minutes, he magically finds the phone.
Then, another 30 minutes of getting the $100 gift card issue worked out, since I wasn't activating the phone at the store. Thankfully, the 5th person of the day handling it was able to make it happen. I had to "return" the phone, and re-purchase in order to get it.
After wasting about 4 hours of my life trying to get this phone (my credit card company initally rejected the online purchase), would have been better off paying the extra $36 at Verizon (full retail is at $549, versus Best Buy's $609). I actually tried pre-ordering the black leather one through Verizon, but I was unable to, even after calling Verizon directly (system error whenever they tried completing the purchase).
/end rant

Verizon just told me to keep my note 7

He said they just got more info from Samsung again saying the recall is just voluntary. He said Samsung is investigating whether or not those were new or old devices that caught fire and after their investigation is complete they could say all the new note 7s are fine... He said my upgrade isn't going anywhere and I should hold onto it and wait for it to be complete. What do you think?
I think regardless at this point with my wife and I both having notes in our home it's not worth it to keep them. Coming from a rooted Note 3 on Sprint I am not impressed with this $800 purchase in the slightest and these issues are not helping their cause. At this point I'm just ready to give it back put it behind us and wait till the next greatest thing. My Note 3 still runs great and I really miss my root options.
Sent from my SM-N930V using XDA-Developers mobile app
I just spoke with Samsung and they said this info from Verizon is totally false, the Note 7's are NOT safe, even the new batch with the black square on the box, and they want us to send them back for a refund.
mysmartone said:
I just spoke with Samsung and they said this info from Verizon is totally false, the Note 7's are NOT safe, even the new batch with the black square on the box, and they want us to send them back for a refund.
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I think they are just trained to say that. Samsung has to cover their asses IN CASE the new ones really do have a widespread issue.
mysmartone said:
I just spoke with Samsung and they said this info from Verizon is totally false, the Note 7's are NOT safe, even the new batch with the black square on the box, and they want us to send them back for a refund.
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If they knew for sure it was an issue that affected all devices I think they'd issue a mandatory recall and that agency would get involved(forgot the name).
DeMi-GoD said:
If they knew for sure it was an issue that affected all devices I think they'd issue a mandatory recall and that agency would get involved(forgot the name).
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View attachment 3902087
Just received this from Verizon a few minutes ago.
I love how they conveniently leave out the $20 upgrade fee still being charged online, having to pay the taxes on the replacement up front even though we've already paid that or more for the Note 7 (which will EVENTUALLY be refunded to the account, maybe), and then being locked into another 2 year upgrade cycle even though it's more than possible that the Note 7's replacement will come out in the next 8 months and we'll then be stuck with whatever replacement we choose to get now, as a kneejerk reaction to not being able to keep the phone we (well, I, at least) absolutely love more than any smartphone I've owned since the DroidX. I'll have to buy another case for the new phone, and yet ANOTHER screen protector (5th one now since I went through 2 ****ty glass ones on the first Note before settling on a film one and then having to get another one for the replacement Note).
**** this whole situation. I love the Note 7 and hate that I'm going to end up settling on the S7E (To keep in the Samsung family for my GearVR and Fit2) and being stuck with it till well after the Note7's replacement hits the market. If the Pixel XL had removable storage I'd just jump over to that, get a refund on the GearVR, sell the Fit2 and just stew in it for the next 2 years. 32gb without removable storage, on a "flagship" with VR support? Has Google never seen the file sizes of high res 3D Movies and VR porn? Daydream is gonna flop if Pixel is its driving force in the market.
This. ****. Sucks.
JinxtPhoto said:
I love how they conveniently leave out the $20 upgrade fee still being charged online, having to pay the taxes on the replacement up front even though we've already paid that or more for the Note 7 (which will EVENTUALLY be refunded to the account, maybe), and then being locked into another 2 year upgrade cycle even though it's more than possible that the Note 7's replacement will come out in the next 8 months and we'll then be stuck with whatever replacement we choose to get now, as a kneejerk reaction to not being able to keep the phone we (well, I, at least) absolutely love more than any smartphone I've owned since the DroidX. I'll have to buy another case for the new phone, and yet ANOTHER screen protector (5th one now since I went through 2 ****ty glass ones on the first Note before settling on a film one and then having to get another one for the replacement Note).
**** this whole situation. I love the Note 7 and hate that I'm going to end up settling on the S7E (To keep in the Samsung family for my GearVR and Fit2) and being stuck with it till well after the Note7's replacement hits the market. If the Pixel XL had removable storage I'd just jump over to that, get a refund on the GearVR, sell the Fit2 and just stew in it for the next 2 years. 32gb without removable storage, on a "flagship" with VR support? Has Google never seen the file sizes of high res 3D Movies and VR porn? Daydream is gonna flop if Pixel is its driving force in the market.
This. ****. Sucks.
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I did a swap and they never charged me a $20 upgrade fee or any taxes on the replacement.
mysmartone said:
I did a swap and they never charged me a $20 upgrade fee or any taxes on the replacement.
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Did you do this at the store or online?
ikarma said:
Did you do this at the store or online?
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I called 611 and did it with a rep over the phone.
mysmartone said:
I called 611 and did it with a rep over the phone.
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Ah nice. I had called 611 earlier and they told me I wouldn't be charged the $20 but would be charged tax.... I told them I would do it Friday since I am broke. I know when I bought my Note 7 I didn't pay tax nor an activation fee.
Samsung finally posted something on their facebook page. Their wording makes me feel better... This is all precautionary...
mysmartone said:
Just received this from Verizon a few minutes ago.
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This f.... Always trying to pull some sleek sh.. I can't exchange my phone online because I have unlimited data and it's not giving me that option after I pick a new device...
DeMi-GoD said:
Samsung finally posted something on their facebook page. Their wording makes me feel better... This is all precautionary...
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Read what you want and skip over that everything for the Note 7 is halted and they're looking for alternative solution, meaning something other than note 7. It's dead, get over it.
JinxtPhoto said:
I love how they conveniently leave out the $20 upgrade fee still being charged online, having to pay the taxes on the replacement up front even though we've already paid that or more for the Note 7 (which will EVENTUALLY be refunded to the account, maybe), and then being locked into another 2 year upgrade cycle even though it's more than possible that the Note 7's replacement will come out in the next 8 months and we'll then be stuck with whatever replacement we choose to get now, as a kneejerk reaction to not being able to keep the phone we (well, I, at least) absolutely love more than any smartphone I've owned since the DroidX. I'll have to buy another case for the new phone, and yet ANOTHER screen protector (5th one now since I went through 2 ****ty glass ones on the first Note before settling on a film one and then having to get another one for the replacement Note).
**** this whole situation. I love the Note 7 and hate that I'm going to end up settling on the S7E (To keep in the Samsung family for my GearVR and Fit2) and being stuck with it till well after the Note7's replacement hits the market. If the Pixel XL had removable storage I'd just jump over to that, get a refund on the GearVR, sell the Fit2 and just stew in it for the next 2 years. 32gb without removable storage, on a "flagship" with VR support? Has Google never seen the file sizes of high res 3D Movies and VR porn? Daydream is gonna flop if Pixel is its driving force in the market.
This. ****. Sucks.
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I'm switching over to the Pixel XL also and was concerned about not having storage but they do offer a 128GB option. That's what I'm getting.
https://www.google.com/amp/s/www.cn...-makes-it-official/?client=ms-android-verizon
Samsung still can't reproduce the problem. They lost in the court of public opinion which matters more. No way are they going to stick me with an older s7 on a payment plan. They should offer an even better deal at least.
I no longer feel unsafe using the Note, could be incredibly dumb, but I'm not convinced by the new reports. Verizon sending me out of the store with this "dangerous" item and just cutting the cord was surreal too.
i just swapped my Note 7 for an iPhone Plus . I didn't go to a store, I called the 611 support line and ordered through a Verizon rep. They sent me the new iPhone, but didn't include anything pertaining to how I send the Note back. Are they reporting all swaps to Samsung so that Samsung will automatically send me a mailing box? I highly doubt it. So for now, I've activated the iPhone, and I'm still using the Note 7 as strictly a wifi device, so I can do everything with it other than take phone calls and send texts. I think I have the best of both worlds. BTW, the battery life on the iPhone is phenomenal, the first day when I was setting everything up, I got SOT of almost 8 hours. It's also very fast and smooth.
Welp as of Saturday at noon it will be illegal to take a note 7 on a plane. This might change some folks minds on keeping that "free" phone.
Sent from my HTC6545LVW using Tapatalk
dottat said:
Welp as of Saturday at noon it will be illegal to take a note 7 on a plane. This might change some folks minds on keeping that "free" phone.
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Yeah but, how are they going to know you have a note 7? They gonna start closely looking at everyone's phones from now on or what?

Verizon has LG V20 in stores today!

I'm going to go pick mine up now. Had the manager hold the silver one for me as there was only one left. I don't know why they're there early, but I thought I'd call just in case, and indeed they have them 5 days early!
I called 4 of my stores today, all of them said they have no idea when they will be getting them in.... did you indeed pick it up from the store?
Why not just order it from the Verizon website.
I ordered mine Thursday night. Received it Friday. Just activated it a few hours ago and been playing with it a little. Love the phone so far.
Sent from my VS995 using Tapatalk
I called my local store to see if they had stock and was told yes. I proceeded to unroot and relock my bootloader on my Nexus 6 to have it ready for swap (payment plan upgrade). Got my two kids in the car and headed to the store. Got there and they have no idea what I'm talking about but after some prompting decided to check their inventory. They say they have 6 in Titan but then the store manager can't find them, and basically tell me to go order it online as it won't be in store till the 25th and they couldn't sell me one anyways if they did have stock. I really just wanted to see and feel the phone, everything else I'm sold on. But the attitude I got when we are talking about hundreds of dollars worth of hardware and service, really astounds me. Anyway the moral of the story is YMMV as far as getting a v20 in store before the 25th. Smh I wanted silver anyways.....
it's a verizon store, what did you expect? everytime i goto corporate stores, they're all ignorant a**holes. i hate corporate verizon. i used to run an authorized retailer, and people would constantly tell us nightmare stories of corporate stores, and all i would do is agree, because i felt the same way. they're idiots, and the right hand doesn't know what the left hand is doing.
s2kpdx said:
I called 4 of my stores today, all of them said they have no idea when they will be getting them in.... did you indeed pick it up from the store?
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I did!
ACR_Manny said:
Why not just order it from the Verizon website.
I ordered mine Thursday night. Received it Friday. Just activated it a few hours ago and been playing with it a little. Love the phone so far.
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Long story short: I had a temp phone (V10) and couldn't get V20 until V10 was returned. So online wasn't an option for me.
PsiPhiDan said:
I did!
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I called a few more stores today, 2 of them said they already have the phones in but can't sell until the 25th and the other said it won't be in stores until the 28th
Sent from my Pixel XL using Tapatalk
s2kpdx said:
I called a few more stores today, 2 of them said they already have the phones in but can't sell until the 25th and the other said it won't be in stores until the 28th
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That sucks. I got lucky I guess. I'm thrilled too - this is by far the best phone I've ever used (including the Note 7 which I had for a month).
Its funny, now that I had to go back to stock, I decided to flash a Nuget ROM and now I'm not sure if I want to upgrade, my n6 still really holds its on with new software.
My Verizon zone (authorized retailer) said not until Friday. After reading this, I think I'm gonna call every day lol.
Sent from my VS990 using XDA-Developers mobile app
I returned my Pixel XL Saturday, came home called the store to ask about resetting my updrade date. Ended up ordering after the cut off to have it shipped Saturday but I got my tracking info this morning and gets here tomorrow. Really looking forward to ths phone, I had to return my Note 7 and Samsung still shipped my my 256GB SD card for Free.
Beandip-Javier said:
I returned my Pixel XL Saturday, came home called the store to ask about resetting my updrade date. Ended up ordering after the cut off to have it shipped Saturday but I got my tracking info this morning and gets here tomorrow. Really looking forward to ths phone, I had to return my Note 7 and Samsung still shipped my my 256GB SD card for Free.
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Same thing with me, but I got the s7 edge after my Note 7. Man, s7 edge software felt so half-baked compared to the Note 7. Also, the Note 7 curved back makes a huge difference when you hold the phone. I am returning my s7 edge and getting my v20 on wednesday and using my 256gb samsung card.
Quick question for those of you that got yours through verizon. Does it come with a factory screen protector? I'll be getting mine tomorrow and I have a case for it, but I couldn't seem to find a screen protector that was worth a damn. I really don't want to go naked until I find one if I can help it.
Slash8915 said:
Quick question for those of you that got yours through verizon. Does it come with a factory screen protector? I'll be getting mine tomorrow and I have a case for it, but I couldn't seem to find a screen protector that was worth a damn. I really don't want to go naked until I find one if I can help it.
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Click to collapse
Yes it comes with a screen protector that can be used. Just has a small pull tab on it.
Yeah, its a cheap plastic screen protector. I'll keep it on till it bubbles up or starts to peal off.

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