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Has anyone had the problem where they have large white spots on their screen?
On my screen I have 3 spots that are lighter than the rest of the phone. The spots dont affect the phone at all but they are really annoying. I have had the screen replaced 3 times by Sprint now and I want to know if its a defect or just my own damn fault. I never press the screen hard and I keep the phone in my pocket with the screen facing my leg. If others have this problem please chime in!
Sent from my PC36100 using XDA App
I have a white spot on my screen also. Sprint said they would replace the phone. I think someone said it was due to processor heat. Mine is a 002 Novatec.
Sent from my PC36100 using XDA App
That would suck if its the processor. Did you go to the store or call up?
Sent from my PC36100 using XDA App
I've done both. Sprint keeps saying there are no available replacements. A store supposedly ordered one for me but it has been over a month now. I think I'm going to call up and ask for retentions.
Sent from my PC36100 using XDA App
I was at the Sprint Store (official) yesterday with my friend (I was helping him pick out a phone). I brought my phone for the tech to look at for the same issue. What they told me is the oils from the skin cause it on HTC screens and there isn't anything they can do. I claim complete BS on this because I've had a screen protector on it. Not sure if I should just phone sprint or not...
StealthTH said:
I was at the Sprint Store (official) yesterday with my friend (I was helping him pick out a phone). I brought my phone for the tech to look at for the same issue. What they told me is the oils from the skin cause it on HTC screens and there isn't anything they can do. I claim complete BS on this because I've had a screen protector on it. Not sure if I should just phone sprint or not...
Click to expand...
Click to collapse
So he said the oil from your hands penetrates through the glass and affects the screen? What planet is that guy from?
Had the same issue, but I mine had multiple white spots. Got a refurbished unit.
Sent from my PC36100 using XDA App
This seems like complete bull. This looks like a hardware defect and Sprint should do something about it. I called tonight and all they did was send me my 2nd refurbished phone.
Sent from my PC36100 using XDA App
So did both of your refurbished evo have the same white spots ?? I only have one white spot.... so far it doesn't bother me that much.....
I have a 0003 novatec
from past experience white spots are dead pixels which is definitely a manufacture defect
I've had my Evo replaced numerous times.
Evo 1 replaces three weeks.after buying bacuase of a white spot. Replaced with a new one.
Evo 2 replaces fives weeks later dues to same white spot on screen. Replaced with a refurbished unit.
Evo 3 replaced three weeks later due to white spot on screen again. Replaced with another refurbished unit.
Evo 4 was damaged from beginning. Mic not working and external speaker, ringtone speaker, was sounding like it was blown. Replaced in three days. Got a free hdmi cable.
Evo 5, couldn't even use. It was still attached to another account. I went off on the Sprint rep at the store and told them I wanted it delivered to my house cuz I refused to go the store.
Evo 5.5. Store manager called and delivered to my house. He even was able to get me a white Evo. Brand new, not a refurbished unit. So far I call it my sixth in three months but fifth that I could use. In three months.
So far, one week later, no problems and hope there isn't any more. I love the phone but hate driving back and fourth.
Sent from my PC36100 using XDA App
FL0OD said:
from past experience white spots are dead pixels which is definitely a manufacture defect
Click to expand...
Click to collapse
No... dead pixels are pixels that show only one color... or no color at all.... this is just a defect in the screen it some sort of heat building up behind it maybe.....
teamgreen02 said:
I've done both. Sprint keeps saying there are no available replacements. A store supposedly ordered one for me but it has been over a month now. I think I'm going to call up and ask for retentions.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Don't expect anything from retention, they can't send replacements and you will just be more frustrated.
Sent from my Evo beeesshh
FL0OD said:
from past experience white spots are dead pixels which is definitely a manufacture defect
Click to expand...
Click to collapse
+1 ... Glad someone pointed that out, it's not dead pixels but definitely a manufacturers defect.
Sent from my Evo beeesshh
First Evo I got off of Craigslist had a real bad light spot. I sold that one and got a new one in the store. At first I don't believe that it had a light spot, but now it has a small one that's not too bad. My brother's Evo has it. One co-worker's Evo has it. Another co-worker does not have it.
Like others I assume that it is heat related. All of the Evos have the Nova screen. The one co-worker who does not have a lighter spot is probably the least likely to be using his heavily. 3D gaming while charging the phone is the most likely culprit IMHO as there is heat from charging combined with heat from the CPU and GPU. The phone does cut off charging when things hit 50C, but I think it's too hot at this point.
I can't see HTC or Sprint fixing it unless they start using a LCD panel that can handle the heat or they implement a software fix that throttles the CPU before it gets too hot.
i have 3 spots, two in a row and a larger more pronounced spot lower, like a surprised smiley face mocking me. i'm rooted and love the state my phone is in so there's no way i'm going to ever turn this in.
i also had a similar issue with my iphone 3gs. it is absolutely a manufacturer's defect and your preference as to whether you can deal with it.
Gotta throw this out there...the white spots on my evo only show up when watching porn on the damn thing...lol
Ew
Papa Smurf151 said:
Gotta throw this out there...the white spots on my evo only show up when watching porn on the damn thing...lol
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Click to collapse
Sent from my PC36100 using XDA App
Yes. Ew.
I had the white spots twice. It is from heat buildup from the processor. Don't let them tell you it can't be replaced. The first time I had it they gave me a refurbished unit. The second time the same store told me nothing could be done and "it wasn't an issue." That is bull**** because if it isn't an issue then it's a feature and that's a ****ty feature. I took it to another sprint store just a mile farther in another direction and they replaced the screen for free.
I have had two EVOs and I have no idea what you ppl are even talking about - never seen or had any white spots on either one of my screens, and I have 11 friends who have EVOs as well and none of them have said any thing about white spots... guess we are just lucky...
Has anyone noticed that the is a few small black lives it something when the screen is dark. I've noticed this on two different devices already.
Sent from my SPH-L710 using xda premium
Yeah. I just got my galaxy s3 yesterday and I noticed the same thing. I hheard this is a common problem with super amloed screens. Mine has a lot and I'm hoping to return it tomorrow for another one with less.
Sent from my SGH-T999 using xda app-developers app
Get used to it. Is very common
dasistsparta said:
Get used to it. Is very common
Click to expand...
Click to collapse
Or exchange it...it is very common on GS2's and Galaxy Nexus...I've seen people post, they bought a Nexus from Google and they have gone through like 5 getting one that doesn't have the dark blotch problem. Some GS3's have it too, mainly international versions. If you got a bad one, take it back...run LCD Test and show it to them, they have to exchange it.
It's something with the glue not drying inside the digitizer/glass assembly
one of the reason why I have not bought a galaxy s3. I don't want to play the exchange game.
ayeitschris said:
Yeah. I just got my galaxy s3 yesterday and I noticed the same thing. I hheard this is a common problem with super amloed screens. Mine has a lot and I'm hoping to return it tomorrow for another one with less.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
well if you exchange or return..chances are you will still have the spots, maybe even worse....
accordex said:
Or exchange it...it is very common on GS2's and Galaxy Nexus...I've seen people post, they bought a Nexus from Google and they have gone through like 5 getting one that doesn't have the dark blotch problem. Some GS3's have it too, mainly international versions. If you got a bad one, take it back...run LCD Test and show it to them, they have to exchange it.
It's something with the glue not drying inside the digitizer/glass assembly
Click to expand...
Click to collapse
Just ran the app and I didn't see any on my unit. I have an ATT white SIII.
Thanks for the app!
Ive got them too and im the guy who exchanges if there is the smallest of defects but im ignoring it I got over it u will too
twayneo said:
Ive got them too and im the guy who exchanges if there is the smallest of defects but im ignoring it I got over it u will too
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Click to collapse
im like that too.... but this defect doesn't bother me as much since it is on ALL phones..regardless if people say they don't have it...they are lying or not testing it properly
it's almost like a guy who says he never masturbates....yea right! :laugh:
Oh crap.. i was thinking of exchanging my unit because it came from factory with a small hairline nick/scratch on the area above the line sensor. Everything else is mint except this part and it annoys the hell out of me. However, I don't have any small black marks nor blotches on my screen. I just tested with LCD Test and it is perfect. Now I don't know if I should exchange it now for risk of getting a bad lcd :/
Would you guys exchange it if you were in my position?
spydc said:
Oh crap.. i was thinking of exchanging my unit because it came from factory with a small hairline nick/scratch on the area above the line sensor. Everything else is mint except this part and it annoys the hell out of me. However, I don't have any small black marks nor blotches on my screen. I just tested with LCD Test and it is perfect. Now I don't know if I should exchange it now for risk of getting a bad lcd :/
Would you guys exchange it if you were in my position?
Click to expand...
Click to collapse
You have to use lcd test on black with maximum brightness, you have to be in nearly complete dark, and you have to let your eyes adjust to darkness. Otherwise, you won't see them. Even the capacitive key lights are bright enough to wipe them out.
It's really a nonissue, unless your phone is defective. Some people's phones are really defective, and they are even able to take photographs of those.
Normally, there's no way to see them in any real world use.
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
*EDIT* - Poll added
Another member (Capt.PP) asked me to include a poll to ask where we got our defective Nexus 7 tablets. If your place isn't on the list please include it in your post.
LCD happens
tdrussell said:
LCD happens
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Click to collapse
I got so used to amoled screens I forgot about dead pixels on LCD. Is it possible it being an LCD it might just be stuck?
Anyone ever have any success with one of those stuck pixel fix apps?
Either way I'm doing an exchange because of the screen not being recessed on left side properly. But hopefully no dead pixels on next one.
Sent from my Galaxy Nexus
So this guy's trolling was in reality not a troll?
http://forum.xda-developers.com/showthread.php?p=28712748#post28712748
Outrager said:
So this guy's trolling was in reality not a troll?
http://forum.xda-developers.com/showthread.php?p=28712748#post28712748
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Click to collapse
Lol. Looks like trolling but I did read in another thread a guy had issue with his screen stating to come off his I/O device. I noticed mine while I was holding it on the left side the screen was giving in and making some creaking and such. Upon closer inspection I noticed on the left side/middle area the screen was actually sitting above the frame. Everywhere else it was sitting nicely and recessed under the frame.
Anyway the risk of defects is always going to be higher with the first runs.
Sent from my Galaxy Nexus
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen !
Sent from my GT-I9100 using xda premium
Picked mine up from GameStop too. So far, no problems with it! Hope you get yours fixed soon. ^.^
Sent from my Nexus 7 using xda premium
I have a slight light bleed In bottom left corner. Anyone else have this?
Sent from my Nexus 7 using xda app-developers app
androidkid311 said:
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen !
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Download a dead pixel test app on play store. Its basically solid color backgrounds you alternate so in some cases you'll be able to see the pixel in a red background etc.
Sent from my Galaxy Nexus
lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Could you be kind enough to post a pic of your screen defect?
janedoesmith said:
Could you be kind enough to post a pic of your screen defect?
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Click to collapse
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.
Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.
Sent from my Galaxy Nexus
lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so. Makes a slight creak sound.
Might contact Asus for warranty and see how they do it or just give Gamestop some time so i can exchange it.
NavySpark said:
Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so.
Click to expand...
Click to collapse
same spot mine is at
lazaro17 said:
same spot mine is at
Click to expand...
Click to collapse
Bet this is going to be a known issue all around. I was able to push it down but i figure its adhesive so its eventually going to happen again and again until the adhesive isn't sticky anymore. Sad days but other than that this tablet is solid.
---------- Post added at 02:58 PM ---------- Previous post was at 02:35 PM ----------
Well according to ifxit, they are small retaining clips that hold it so i hope its not a broken clip. I could easily put more adhesive down a it looks like it just pops up.
lazaro17 said:
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.
Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
I really appreciate it and thank you. Now I know what to look for once my N7 arrives.
My Gamestop doesn't have any extras, calling Google to see if they can do anything. I would like to see if i can get a replacement sent out and then send this one back but we shall see.
I returned 3 transformer primes for screen defects. Asus qc isn't the greatest. It's probably why they're prices are so good for what you get.
On mine when the brightness is on the lower end the screen starts to flicker a little. I think it's software related. But once you set the brightness higher it stops doing it.
Oh and it only does that on white backgrounds like google voice search.
Sent from my HTC VLE_U using xda app-developers app
Excellent device but mine isn't flush on the right side of the screen. (Portrait)
After a few hours of use it's starting to pop if you press midway on the bezel.
I'll get it swapped in due course
Is anyone else able to reproduce the screen flicker issue?
Sent from my HTC VLE_U using xda app-developers app
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Afternoon all,
So yeah I'm loving this phone greatly, but I've noticed something horrible for a phone so well made.
If anyway else owns one can you please check if your headset has a tiny gap ( Im really do mean tiny gap) between the front metal casing and
the cream looking plastic band around the phone. So were the headjack and on switch is . . . .
I noticed it last night and if I press the back and front together the gap closes.
After speaking to P4U they said no one else has rang in with such problem and they said they would exchange it wen more arrive in stock.
I ended up going in store were I discover they ave one there but is a pre ordered handset. The guy did open it up and checked both handsets.
They new one did also have a tiny gap but not as bad?
Bit shocked as I havent really used the phone alot as Im still using my S3 till I pay my contract off.
Anyone else got this?7
Cheers
Re: HTC One Owners check it out!
I have read somewhere 2 weeks ago it is a problem for some demo set. But seems it existing on retail phone now. Also I heard iphone5 has such problem but people think it acceptable.
So maybe other users can give their view.
And you would better to have a clear photo upload others can judge.
mmx6688 said:
I have read somewhere 2 weeks ago it is a problem for some demo set. But seems it existing on retail phone now. Also I heard iphone5 has such problem but people think it acceptable.
So maybe other users can give their view.
And you would better to have a clear photo upload others can judge.
Click to expand...
Click to collapse
What would be best way to post a photo on here? I havent actually needed to do it before?
Re: HTC One Owners check it out!
There was another thread on this exact issue. It is very small, but then again these phones aren't exacty cheap. So should be uniform all around.
Sent from a galaxy far away!
ILS_SuperNova said:
What would be best way to post a photo on here? I havent actually needed to do it before?
Click to expand...
Click to collapse
Select Quick Reply and then Select Go Advanced. Over at the top, click on the attachment incon (looks like a paper clip) and browse to where ever the photo is saved
Re: HTC One Owners check it out!
I got mine today, have looked but not used the phone yet. On both the top and bottom, I can squeeze and a hairline gap will come together, but I don't think this is a problem really. It is negligible and it probably won't have any impact at all, the phone still seems premium and solid in the hand, and it is not like they advertise it as being waterproof or anything in which case this would be an issue.
Sent from my Galaxy Nexus using Tapatalk 2
I have a slight gap on the top, nowhere else though, and its very slight, I keep a case on it at all times though, so no big issue
Ive put two links to photos I took. Hopefully the links work. One is with gap and then me pushing the edges together . . .
Re: HTC One Owners check it out!
ILS_SuperNova said:
Ive put two links to photos I took. Hopefully the links work
Click to expand...
Click to collapse
Don't work for me
Sent from my Desire HD using Tapatalk 2
https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together
ILS_SuperNova said:
https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together
Click to expand...
Click to collapse
If that was my phone I would send it back but that's just me.... hope mine is ok when I get home later on.
This gap may be engineered to provide for thermal expansion differences between glass and aluminum
Definitely looks like a defect to me. Lint, dust, water etc could all get in there very easily and cause problems down the line. I'd get it replaced.
ILS_SuperNova said:
https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together
Click to expand...
Click to collapse
i would say its fine i have something familiar on my One X between the metal rim holding the screen and the unibody
believe me you have not seen defects this is nothing compared to last year
i would keep it, can i?
llothar said:
This gap may be engineered to provide for thermal expansion differences between glass and aluminum
Click to expand...
Click to collapse
My mates htc one had zero gap all the way around.
Yeah I maybe abit paranoid on this matter. After seeing the other newly opened htc one and seeing that also had a little gap then I though maybe
its just the way its made. I will see hopefully thursday if more come into stock.
Re: HTC One Owners check it out!
If I'm looking at the same thing is u on top of the phone theres a very very small gap between the metal casing and plastic filler.
Can't see I'm bothered about a gap of 0.25mm though. I don't think I'd ever want a replacement.
Sent from my HTC One using xda premium
This photo is posted by others sometime ago.
But this kind of gap also on other phones, like S4.
llothar said:
This gap may be engineered to provide for thermal expansion differences between glass and aluminum
Click to expand...
Click to collapse
I can definitely confirm such behavior in my One X, it expands a little from heat
but by design? i don't know, HTC promised zero gap didn't they?
Thread title is misleading: please change it.
A bit of an OCD question here, but is anyone elses front speaker grill slightly lopsided? I noticed it when i tried to view my phone flat. Seems like you can push the grill in a bit to straighten it, but it slowly moves it way back to being lopsided again.
kenny326 said:
A bit of an OCD question here, but is anyone elses front speaker grill slightly lopsided? I noticed it when i tried to view my phone flat. Seems like you can push the grill in a bit to straighten it, but it slowly moves it way back to being lopsided again.
Click to expand...
Click to collapse
Yup...
I admit it is pretty annoying to look at, what with the rest of the device being perfectly straight and all..
Sent from my GT-I9505 using xda app-developers app
kenny326 said:
A bit of an OCD question here, but is anyone elses front speaker grill slightly lopsided? I noticed it when i tried to view my phone flat. Seems like you can push the grill in a bit to straighten it, but it slowly moves it way back to being lopsided again.
Click to expand...
Click to collapse
Its made by Fisher Price what do you expect?
My S4 is perfect. I had an International Note 2 last year that was like that though. If I had bought it local, I would have returned it. It didn't cause any issues, but bothered me everytime I looked at it.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Mines perfect too.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Just obtained a few more, all of them were lopsided too. I'm starting to think its a batch problem with the phones in the UK.
Hi, I had my phone for a few days before I noticed that it was raised on one side. I got mine form affordable mobiles in the UK sim-free. I'm contacting them regarding a replacement and they are saying that I should have contacted them in 72 hours to report damage. I told them that the phone is not damaged and that it is a manufacturing fault. After quoting the Sales of Goods Act to them they have said that I could send them the phone if I want and they will inspect it but if it is deemed to be cosmetic error that it won't be deemed faulty and they will send it back to me and not replace the handset.
Do you think the store should replace the handset? I received the phone on the 3rd of June, but I didn't use it straight away as I was waiting for cases to come.
Anyone had any success in replacing the handset because of the lopsided speaker grill? can it cause future problems?
Is there anyway to fix it? I tried to slightly push it down but that didn't work and I don't want to break anything. How is this part attached to the phone?
jg213 said:
Hi, I had my phone for a few days before I noticed that it was raised on one side. I got mine form affordable mobiles in the UK sim-free. I'm contacting them regarding a replacement and they are saying that I should have contacted them in 72 hours to report damage. I told them that the phone is not damaged and that it is a manufacturing fault. After quoting the Sales of Goods Act to them they have said that I could send them the phone if I want and they will inspect it but if it is deemed to be cosmetic error that it won't be deemed faulty and they will send it back to me and not replace the handset.
Do you think the store should replace the handset? I received the phone on the 3rd of June, but I didn't use it straight away as I was waiting for cases to come.
Anyone had any success in replacing the handset because of the lopsided speaker grill? can it cause future problems?
Is there anyway to fix it? I tried to slightly push it down but that didn't work and I don't want to break anything. How is this part attached to the phone?
Click to expand...
Click to collapse
Mine is aligned correctly too.. Maybe a bad batch or a China made batch? Mine is one made in Korea
Sent from my WICKED AT&T S4
Mine is AT&T phone and its perfectly even. Made in korea version.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I have three Korean made phones in my possession. One is completely lopsided, one is slightly lopsided and the last is perfectly even (although it has a lopsided camera).
I have had six of the Korean made models in my hand since launch and I have been EXTREMELY disappointed with quality control. From the lopsided speaker grills, lopsided cameras, yellow tinted screens, visible capacitive buttons, to faint white lines noticeable on dim white/grey backgrounds.
It is very clear that Samsung did whatever they had to in order to meet demand/deadlines. Don't get me wrong, I love the phone and cannot bring myself to exchange it for an HTC One. The hardware and software seem to be consistent across the board but all these careless defects will leave me thinking twice before purchasing another Samsung phone.