Hi.
I'm using the device for a month now and today a weird thing started to happen. There's a certain area in the screen that's just not responsive.
I haven't dropped the phone ever and I'm not rooted. It happened while I was customizing my homescreen with Nova Launcher.
I've tried a factory reset, I have also pushed the power button for 10 sec.. Nothing helped. The first occurrence of this was that my screen was completely unresponsive, I rebooted and then only the certain area was unresponsive.
Thanks in advance.
Best to request a RMA from Google.
The thing is that it worked perfectly until now. Also, sometimes it works for couple of minutes, then it becomes completely unresponsive, and when I lock->unlock then the certain area is unresponsive.
update
You have a faulty device, you are going to have to do a RMA.
Are you using touch control or similar sweep2wake apps with a custom kernel?
If that's the case you should delete it.
How come it hasn't happened until now? I am not using any custom kernel and I have done factory reset so there aren't any apps on the device.
UPDATE: *Sometimes* when I touch the "dead" area and it works, the whole screen becomes unresponsive immediately. What could have happened?
Related
I've been getting very strange/unwanted touchscreen issues for a while now. It seems to happen randomly and for hours at a time. When I press the power button to wake the phone and turn the screen on, I can't even drag the unlock slider to unlock the phone. It takes numerous wake/sleep power button presses until I can get the screen to respond to my finger. Sometimes I'll be typing and it will go crazy and highlight buttons back and forth quickly, usually two or three letters almost always off to the left side of the screen. When this happens I am unable to get it to stop or register any other screen presses. I have to press the power button and then press it again to wake it and I'm stuck at the unlockable lock screen. Only after repeated attempts does it finally get through and the problem will go away for a while, only to come back later.
I have used the program 'Dotty' to track the touch points and I noticed that it will sometimes show a multicolored touch point off to the left of the screen and it will jump around, and it won't detect any other new touch points.
Soooo I think my screen touch sensor is messed up somehow. Does anyone else have this happen? Seems to have started when I flashed the kernel to get rid of the 30 fps cap. I have recently flashed Fresh 3.1.0.1 and still have this problem, different kernel with that rom correct? I'll try to get a video up sometime to show this in action...
Yes, I've been having the exact same issue. I even did a hard reset, with the assumption that it was an app. My plan was to add them back slowly until I got the issue, the problem was it happened as soon as the phone rebooted on the reflash. I have no idea what the issue is, but its very frustrating.
I'm running 2.2 stock...
Some people have reported touch screen problems with netarchy's kernel. There is usually a revision to correct this problem for people who are experiencing it. I suggest you carefully read over the OP in that thread and determine what kernel is right for you. There is usually a version specifically for Fresh users also.
MIGHT i ask what widgets are you running??
i talked about it before when running the pre-official ota rom.
it was my htc music widget (half sized one) i had running on the home screen.. caused lag like a mofo, couldnt swipe most of the time, capacitive buttons wouldnt react, pressing the app drawer button wouldnt respond till 5 seconds later...
AS A MATTER OF FACT.
im running fresh 3.1.0.1 + latest kernel + music widget on home screen.. LAAAGGG like before. removing it makes things snappier again.
YEP. Its happening again.
when i ran the STOCK Official rooted rom, with music widget on home screen didnt produce this lag and poor touch input, even with kernel it didnt produce this problem.
Mine is fine, no screen problems!!! stock rooted rom!!
my nexus 4 is behaving abnormally... the lower part of the screen(1 cm) is unresponsive to touch(tested with pointer location) and sometimes out of the blue the touch input for the entire screen stops working and works after a couple of lock/unlock and the sometimes the phone starts pressing anywhere by itself.... I was running pa latest version... it was working fine ... so i restored the phone to the old pa since i need pie because bottom screen not working= no navbar.... it still didnt work and screen with similar problems. have anyone experienced something like this... is it something with the screen or other hardware parts ... help!
i had this issue with the bottom right side and a irresponsive touch screen at times, it was fine at beforehand, i backup and reflashed and it worked, using PA. it depends if the phone was fine for months before or something that has happened when you first used it. try restore to stock rom and kernel
If you've already done a factory reset, it's likely a hardware problem. You'll probably have to have someone repair it. If you're really desperate, I guess you could try putting it in the freezer for a few minutes, and seeing if that fixes any connection problems. That might just make it worse/cause other problems though. It works with hard drives on occasion.
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
No issues at all.
Sent from my VS980 4G using XDA Premium 4 mobile app
I just picked mine up yesterday and have not had any problems with it.
I've had since launch and For the first time today I had a glitch. Touched a link in the browser and it clicked a link 3 links down. Clicked back button and it went back.tried to click the link again and it clicked several links down. I exited the browser and restarted.Clicked the link and it worked perfectly. The only time I've had an (issue?) At all.the phone is practically perfect in every way to me. My favorites smart phone and I've been phone jumping since the HTC touch Windows mobile
Sent from my VS980 4G using Tapatalk 4
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
dru06 said:
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
Click to expand...
Click to collapse
this glitch is kinda what happened with mine, and i confirmed what it was doing
in swiftkey, you know how tehre's the option to change the long press delay? well i was holding down that little bar to drag it down, and i noticed while holding it inplace, the numbers were going crazy..it was going up/donw/up/down incredibly fast, instead of just staying stationary..i was like, wtf? so i went to dev options, turned on show touch points and the trace so i could see the axis, and i noticed it was freaking out. holding my finger in place, it was as if it was moving around like crazy.
so i did a factory reset and flashed the clean verizon rom scott posted, and it hasn't done it since. no idea wtf was going on. i realized it was messing up bc my typing became really bad, and it would enter things i didn't type.
Touch Screen has a mind of its own - bad digitizer??
I woke up today to find my screen on, showing the lock screen which I found odd. Now most of the time the screen has a mind of its own where basically its like an invisible finger is randomly touching the screen at a frantic place. This opens up apps, moves icons around, calls people if the phone app manages to get opened, etc. After struggling to override the "invisible finger" I've done a reboot from the power menu, powered off from the power menu and left it off for 10 minutes before turning off and held down the power and volume down button to reboot. None of these methods fixed the problem0
Please note I did accept the Verizon update but was good on it for a day prior to this issue. I have installed minimal 3rd party apps and can't attribute the problem to starting right after installing something. I do use the Ghost 100 wireless charger but have been using this from day 1 without issues so I don't think that'a problem either. The Verizon store sold me this charger and although its not listed as being compatible on Verizon's website I have a feeling that's cause the phone is so new. The charger is WPC certified. Being that this problem is intermittent (happens way more often than not) I think it may be a software issue and I'm about to do a hard factory reset. If that doesn't work then I'm convinced its a hardware issue and probably a bad digitizer. I've been very gentle with the phone - haven't dropped it, no moisture or water exposure, not rooted, etc. I'll report back if the factory reset works. Anyone else having the same or a similar issue?
Super buggy lockscreen!!!
prophecy408 said:
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
Click to expand...
Click to collapse
You're not alone! My G2 has been driving me crazy the last couple of days when trying to use the lockscreen. It'll spaz out and either skip a connection of display a whole different pattern than I drew. It will also shut off the screen and reset the "wrong password" counter. I love this phone but this is super aggravating!
Hard reset didn't help at all. I went to a Verizon store and they exchanged for a new one and determined I had a hardware failure.
After a while the top part of my screen will completely stop responding to touch. I can't pull down the notification area or press anything on the upper portion of the phone. After, I reboot it works for about 30 seconds and then the top part of the screen will stop working again. The only thing that will fix it is to wait it out. Maybe a few hours later it will start working again. Then a couple days later and the same thing happens. I think maybe my phone is overheating from some app or something and then it causes this to happen for some reason. That would I guess explain why it starts working after while, because the phone had a chance to cool off
Anybody else experience this?
Yes your not alone with this issue.
This happened to my galaxy S8 plus after using twitter.
I uninstalled the app but I hadn't regained the ability of touch response.
I don't have a backup device but have ordered an older model so that I can further diagnose.
In the meantime I found an app to help counteract the problem. ie. Rotation - Orientation Manager
To be clear this is the top portion of the screen from Very top to about a half inch down.
I verified by using a touch sensor test app. ie. Yet Another MultiTouch Test
I've also did the soft reset, clear cache, and since I use a third party Home Launcher reinstalled it. ie. Nova Launcher Prime
Good luck!
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
russ722 said:
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
Click to expand...
Click to collapse
It's an inherent issue with some displays present on the Moto G4. It most often happens when you charge your phone. Too much current builds into the frame of the display and you get weird ghost and jitter touches.
No way around it unless you send it in, and even then it may be only a temporary fix.
I also face this issue. Unable to find solid solution for this. Finally i decied to go for custom rom like RR and Invicta. This still comes occasionally(when Heats too much during phone charging)
russ722 said:
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
Click to expand...
Click to collapse
On my phone this happens while not charging. Seems to happen about one out of every 3 times the phone is unlocked using the fingerprint sensor. Locking the screen and unlocking via a pin seems to be a reliable way of getting past the issue. Though occasionally it happens on the pin entry screen before it the pin has been entered. Needless to say, it IS annoying.
Same problem which is fixed.
I had this problem with the factory firmware too, intermittent bouts of the phone going crazy with phantom touches on my Moto G4. I sent it to Motorola/Lenovo after the supplier gave me their phone number and they did find the problem and fix it. Now I can play graphic intensive games even during fast charge and the phone is awesome for once. : )
Please note they will fix it for free if in warranty and bootloader not yet modified.
Pressing power button to turn off the display and then pressing power button again to turn the display back on will provide temporary relief from jittery screen. I noticed that the jittery screen has twice subsided over time but came back twice immediately after OS upgrade so blaming the problem on charging, or hardware doesn't seem accurate.
Updated 5/20/2018
As a last ditch effort prior to buying a replacement phone I deleted all apps I installed, reset phone and reinstalled fresh copies of most if the apps I needed.
I don't recall every thing I did but my focus was to delete everything I could and then reset phone back to factory state. After reinstalling, my jittery problem went away and has not returned. Your millage may very, so no promises. Phil
. I have touch screen issue(ghost touch) but this time not screen burn issue.. Now there is in winter.. I have checked battery temperature with ex kernel manager. When i go outside in fog or cool weather and when battery temprature goes to less than 20 degree Celsius phone gonna mad..back key home button automatically pressed..Is there any solution? Without going service center And fix battery battery temperature to 25 degree.?
phone going crazy
Hi,
I am having the same exact problem. I have observed that Google Assistant is intruding because each time this happens, Google Assistant is trying to run. Reboot is a temporary fix but the problem persists. I have removed most of the third party apps just to see if anything changes but it did not work.
This is not something that was happening from the start. I have the phone for about 2 months put the problem only started a couple weeks ago. I would love to hear if there is a solution and what. Thanks
Sadly, but compared to the issues visible indoors, in outdoors this Lenovo gift turns complete crap:
youtu.be/dTcHclVEfCg
"Lenovo Moto Z2 Force touchscreen gets completely unusable when getting outdoors! The video is made at about 0 degrees Celsius. So it takes about 30 sec from getting MotoZ2 Frc to sleep with pwr btn (and wakeing up back) to see the touchscreen goes crazy. At -10C, it takes ~5 sec. At +15-20C, after several min it becomes unresponsive and have to use pwr button to recover.
Lenovo, what you have done to Motorola ?!!"
Can it be fixed somehow with changing the upper protective part? I have seen comments that the touchscreen can stop working completely, if peel off the cover part..