Database Users

New batch of Transformer from Amazon

I just got my 2nd transformer from Amazon and looks like this is a much better build than my first one. I believe mine is one of 400k units sent from Asus announced early this month.
I noticed there is NO light bleed and the speaker sound is balanced between left/right. Also no dust in camera lens.
How i knew this is a different batch because on microsd slot, my 2nd one says Microsd instead of MS.
However, it still comes with 3.01 instead of 3.1 ... i will see how this piece of hardware will fare.
Sent from my SGH-T959 using XDA App

martabakeju said:
I just got my 2nd transformer from Amazon and looks like this is a much better build than my first one. I believe mine is one of 400k units sent from Asus announced early this month.
I noticed there is NO light bleed and the speaker sound is balanced between left/right. Also no dust in camera lens.
How i knew this is a different batch because on microsd slot, my 2nd one says Microsd instead of MS.
However, it still comes with 3.01 instead of 3.1 ... i will see how this piece of hardware will fare.
Sent from my SGH-T959 using XDA App
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The seal is black instead of green in case you have noticed it.

Can you post the new batch/serial number for this new lot? I'm about to return mine due to light bleed and I want to be sure I receive one of the new batch...
Thanks!
shadow-box

Its
B6OKAS03xxxx
Sent from my SGH-T959 using XDA App

frosty5689 said:
The seal is black instead of green in case you have noticed it.
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Yes you are right
Sent from my SGH-T959 using XDA App

Great, thanks very much for the info... I'm returning my B5 batch tonight to Amazon. I will post my experience with the new batch when it arrives.
-shadow-box

I'll post mine as well since I got the black seal batch. IMO, just go for the black seal over the green seal and you're good.
It is : B60KAS06XXXX

frosty5689 said:
I'll post mine as well since I got the black seal batch. IMO, just go for the black seal over the green seal and you're good.
It is : B60KAS06XXXX
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Btw, are you able to do OTA update for 3.1? It kept saying there's no available update
Sent from my SGH-T959 using XDA App

martabakeju said:
Btw, are you able to do OTA update for 3.1? It kept saying there's no available update
Sent from my SGH-T959 using XDA App
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Didn't try, just rooted after I got home. You can just dl the FOTA update. The OTA could take a few days to appear from my experience (or not appear at all).

if
frosty5689 said:
Didn't try, just rooted after I got home. You can just dl the FOTA update. The OTA could take a few days to appear from my experience (or not appear at all).
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I also got one of the new B6 batches, does anyone know if the new B6 keyboards also have the black seal???? I have a b6 transformer but a b5 dock and by the sounds of it the b6 docks don't drain when turned off. Also my Transformer is bought in Canada, do I still use the US firmware off the Asus site as I have not got an OTA notification and when I check it says no update available, I am guessing because it is a B6. Thanks for the info!

I had a black seal, light bleed was worst of all the one's I had and was extra creaky.
I think they ran out of green seals. :|

I got green seal (B5; MicroSD, not SD) from Amazon. It's been great.
Looks like as with any product, there's going to be hits and misses even in good batches.

What seal are you guys talking abouT?

darkonex said:
What seal are you guys talking abouT?
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The seal from the left side and right side of the box
Sent from my SGH-T959 using XDA App

I just got an exchange for my wifi problem unit(green seal) and the new unit(black seal) which has some bad light leaks. How many of these things do you have to go through before you get a good one.
It is : B60KAS06XXXX

mmone3 said:
I just got an exchange for my wifi problem unit(green seal) and the new unit(black seal) which has some bad light leaks. How many of these things do you have to go through before you get a good one.
It is : B60KAS06XXXX
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Took me 3

now whats this light bleed?

I got mine 2 weeks back, not from Amazon though.. Green Seal/SD. Light leak is acceptable.
vikdmon said:
now whats this light bleed?
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http://www.youtube.com/watch?v=MjHJ_dkGKSQ

I got the microSD version. I have one dead pixel and that's it. Im trying to fix it because there's no light bleed and It's running so smooth i dont even want to root it
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PhoenixFx said:
I got mine 2 weeks back, not from Amazon though.. Green Seal/SD. Light leak is acceptable.
http://www.youtube.com/watch?v=MjHJ_dkGKSQ
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So looks like that's by design. I got mine this week.. S/N starts with B5........
Now is this a known issue and will Asus will replace it under warranty?
I haven't noticed anything like this when watching videos, but when launching youtube app, there is some light coming out in the bottom.
Edit : When launching Movie editor app, there is a similiar ligth coming from the top.

Is anyone actually happy?

So I picked up my Nexus 7 from GameStop, and I can't express how happy I am about this purchase! I always see everyone complaining about dead pixels, lifted screens, etc. Are there other people out there just as happy as me? I don't see anything wrong with the hardware, and 4.1.1 runs beautifully, couldn't be happier!
Sent from my Nexus 7 using XDA Premium HD app

trampino96 said:
So I picked up my Nexus 7 from GameStop, and I can't express how happy I am about this purchase! I always see everyone complaining about dead pixels, lifted screens, etc. Are there other people out there just as happy as me? I don't see anything wrong with the hardware, and 4.1.1 runs beautifully, couldn't be happier!
Sent from my Nexus 7 using XDA Premium HD app
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It's hard to say, since mine hasn't arrived yet. I'm in Aus, so that's expected.
Most of what I've heard is very positive, though.

I'm happy love it at this price!
Mine appears to be perfect from the play store except the flicker issue.
Sent from my Nexus 7 using xda app-developers app

Its fair to say that reading XDA around the launch of a new bit of hardware you've bought will make you paranoid as hell.
A lot here sit at home with their forensic kits waitng for their new equipment to arrive then put the thing through an hours inspection at least as soon as they get it. They'll have all the weird test patterns for the screen that XDA have produced along with microscopes and measuring calipers.
In other words, if you want to feel good about your new toy, probably best not to come here for a bit.... It can be the OCD centre of the internet at times.

I might be when mine arrives next month if it is defect-free

I recieved mine in Melbourne, AUS yesterday with the screen completely stuffed - Washed out, burn-in and uneven backlighting!
So no, I am not particularly happy, but if mine was good then I would be VERY happy.

kitch9 said:
Its fair to say that reading XDA around the launch of a new bit of hardware you've bought will make you paranoid as hell.
A lot here sit at home with their forensic kits waitng for their new equipment to arrive then put the thing through an hours inspection at least as soon as they get it. They'll have all the weird test patterns for the screen that XDA have produced along with microscopes and measuring calipers.
In other words, if you want to feel good about your new toy, probably best not to come here for a bit.... It can be the OCD centre of the internet at times.
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I agree 100%, everyone waiting on their 7 should avoid these forums for a minute... when I was on my way to pick mine up, I was paranoid as hell, couldn't stop thinking about dead pixels, or something.. and I usually have horrible luck when I buy retail products, I always get the defects. Guess someone was watching out for me for the 7 ahaha
Sent from my Nexus 7 using XDA Premium HD app

I had to return mine due to faults, but I'm still very happy with it! Faults happen, esp on new runs, and historically I've been very lucky with my tech. I'm not happy I have to wait to play with it again, but that'll be outweighed by the replacement arriving fault free. Enjoy yours!
Sent from my Nexus S using xda app-developers app

smt8544 said:
I recieved mine in Melbourne, AUS yesterday with the screen completely stuffed - Washed out, burn-in and uneven backlighting!
So no, I am not particularly happy, but if mine was good then I would be VERY happy.
Click to expand...
Click to collapse
Got any pics?
It's a $200 device so you can't expect the screen quality to be like a Pioneer Kuro.... Its a decent screen for the money, but yeah its not HD S+ AMOLED. Its not $800 either.

If mine didn't have dead pixels and screen bulge.....I'm sure I'd be happy.
---------- Post added at 11:38 PM ---------- Previous post was at 11:32 PM ----------
trampino96 said:
I agree 100%, everyone waiting on their 7 should avoid these forums for a minute... when I was on my way to pick mine up, I was paranoid as hell, couldn't stop thinking about dead pixels, or something.. and I usually have horrible luck when I buy retail products, I always get the defects. Guess someone was watching out for me for the 7 ahaha
Sent from my Nexus 7 using XDA Premium HD app
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Until it heats up and separates......like mine

I admit if there were a few things that were native to the N7 I'd be ALOT happier .( support for flash- I know this is Adobe's main fault, a sd slot , a rear high quality camera, Gorilla Glass instead of Corning® Fit Glass , plastic bezel replaced with a metal one, ) But hey what can you expect with a price just above the $200.00 mark ?
Overall I'm happy so far.
-I'm having some issues with the touch pad/lag in games but I'm now blaming that on immature Tegra drivers .Hoping an update fixes this soon.

Picked up from Gamestop!? Off topic, but you got yours today? As in they just called you and said it was in? =.D
...Or was it more along the lines of you just saying you got it from Gamestop some days ago? =.[

No_Nickname90 said:
Picked up from Gamestop!? Off topic, but you got yours today? As in they just called you and said it was in? =.D
...Or was it more along the lines of you just saying you got it from Gamestop some days ago? =.[
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I picked it up a couple days ago, I think Saturday, sorry my NAD, I should of clarified
Sent from my Nexus 7 using XDA Premium HD app

glenn37216 said:
I admit if there were a few things that were native to the N7 I'd be ALOT happier .( support for flash- I know this is Adobe's main fault, a sd slot , a rear high quality camera, Gorilla Glass instead of Corning® Fit Glass , plastic bezel replaced with a metal one, ) But hey what can you expect with a price just above the $200.00 mark ?
Overall I'm happy so far.
-I'm having some issues with the touch pad/lag in games but I'm now blaming that on immature Tegra drivers .Hoping an update fixes this soon.
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Yes your right, SD card is a big one. For the camera, I have an upgrade in march (Verizon) and I plan on getting the best android phone I could get my hands on. But I have the 16gig so I haven't ran into an issue with memory yet. Also gorilla glass would have been lovely, and the metal over plastic of course. But being my first tablet, for only 250$, I could definitely overlook some of these faults!
Sent from my Nexus 7 using XDA Premium HD app

I'm not particularly happy. Mine arrived dead, and remained dead even after being left on charge overnight. Reading through these forums, this is the list of faults I've seen.
- Dead on arrival
- Dead after a few hours use
- Light bleeding down side of the screen
- Screen/colour washout
- Yellow tints on the screen
- Image retention lasting minutes
- Dead pixels
- Screen glass bulging
- Creaking screens
- Erratic touch screen / dead zones
- One legged type sound from speakers
- Microphone dead on arrival or failing within days
- Endless NFC force closes on first boot
- Lag
However, I do agree with kitch9's sentiment. I'm guessing only people with faults are posting and I'm hoping there's plenty of perfect devices out there somewhere! It is a human trait to tell more people if you receive bad service, rather than good.

Mines is running perfect and defect free. Always seem like no matter the product, there's always a percentage that has issues or people that has gripes with it. Don't let those mess up your experience with your device. Its a great deal and it performs better than most high end tablets/phones out right now. Its a great deal for the power you get. Very happy to own one.

I'm happy my I/O unit is perfect
Well sort of ie: random crashing (NFC mostly, menu buttons crashed once) flickering, top bar freezing, dead pixels (3 of them), speaker volume sucks. Urgh the glass on this sucks! I have micro scratches already! My 4S and iPad combine don't have as many!
But its all cherry other wise
Sent from my Nexus 7 using xda app-developers app

Picked mine up from Gamestop and it had no faults. I was the only one in my town to pre-order the thing which is surprising. Its because my little Nexy didnt have to share a box with others so he slept unharmed while he was on the plane

Mine is perfect. No lag, no light bleeding that I can see when using, audio works, no screen lifted, battery life is great (first charge last night, and only because I forgot to turn off Dice so it kept the tablet on, doh!).

I love mine. Got a nicely built one , just like my galaxy nexus was. Although we shouldn't be guessing and hoping for products that we are paying for..
Sent from my Nexus 7

[Q] Did your RMA have problems?

Ive gone thought 2 RMAs and ive phoned Google for the 3 one.
- 1 device: All the device made noise, cracking all the time.
- 2 device: Horrible screen bleeding and noise on the speaker
-3 device: A black line from top to bottom of the device. Can be seen on white screens.
Im actually thinking on asking a refund and getting other phone. I love N4 but all come with some sort of problem.
What has been your experience?
Sent from my Nexus 4 using xda app-developers app

I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app

icecicle said:
I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app
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What does it have?
Sent from my Nexus 4 using xda app-developers app

You should have just kept the first one

patrickjaden said:
You should have just kept the first one
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Click to collapse
The first one seemed badly attached. Made noise and the back moved
Sent from my Nexus 4 using xda app-developers app

icecicle said:
I've been good with my first one ..but I have a feeling if u had my phone it would've been RMA 'ed ..
Sent from my Nexus 4 using xda app-developers app
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I'll disagree only because people have suggested the same thing to me. I'm waiting for my 3rd device to ship. My first one has a bright spot you see in the middle whenever the phone is held from an angle, like a cluster of stuck pixels. The second had a bad yellow tint and black dust under the screen.
In the past 2 years I've bought 2 Lenovo laptops, an Asus Zenbook, a PSVita, an iPod Touch, a Samsung TV, Nexus One/S/Galaxy, Galaxy S2, Galaxy S3, a Xoom and a Galaxy Tab 10.1.
At NO point have I had to return or exchange a single one of these devices.
I otherwise love the device, but I have no doubt that corners were cut in the manufacturing process to attain the low price.

You are lucky your rma is shipping. This is my first rma with the n4 and they're not even shipping it to me. It's been almost 2 weeks too.

I ordered 4 originally (not for selling, for friends). Mine was the only one with problem (overheating, screen flicker, bad MicroUSB port). The RMA'd device was awesome in every way, but had no functioning Magnometer (so no orientation sensing or compass functionality). Still waiting for the second RMA to get here. Other than that, amazing phone.

My first device had the yellow spot syndrome so I RMA'ed it. Was disappointed to find the replacement had a yellow tint on the display. Was planning on RMAing that too until I found out it could be fixed with software. So I'm now happy with my 2nd n4.

sporez said:
My first device had the yellow spot syndrome so I RMA'ed it. Was disappointed to find the replacement had a yellow tint on the display. Was planning on RMAing that too until I found out it could be fixed with software. So I'm now happy with my 2nd n4.
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could I asked what software you used? I just called in a RMA today because of a yellow tint down the right side of my screen and it's hasn't went away in a long time so its probably not the glue..

euki69 said:
could I asked what software you used? I just called in a RMA today because of a yellow tint down the right side of my screen and it's hasn't went away in a long time so its probably not the glue..
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Flashing the Jellytime kernel did it for me. There's also the Nexus 4 Display control that allows you to adjust it without changing kernels (I myself haven't used this but it looks promising).
I'm not sure if either would work if you have a stripe down the side, but it's worth a shot.

sporez said:
Flashing the Jellytime kernel did it for me. There's also the Nexus 4 Display control that allows you to adjust it without changing kernels (I myself haven't used this but it looks promising).
I'm not sure if either would work if you have a stripe down the side, but it's worth a shot.
Click to expand...
Click to collapse
Thanks for the suggestions! Did you flash the jellytime kernel itself in the ROM thread, or did you flash the whole ROM along with the kernel? I don't know if there is a difference between the two besides the lack of OC. The kernel didn't fix the issues with me :c I might try the display control.

euki69 said:
Thanks for the suggestions! Did you flash the jellytime kernel itself in the ROM thread, or did you flash the whole ROM along with the kernel? I don't know if there is a difference between the two besides the lack of OC. The kernel didn't fix the issues with me :c I might try the display control.
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I just flashed the kernel only. Sounds like yours is likely hardware, sadly.
Sent from my ASUS Transformer Pad TF300T

sporez said:
I just flashed the kernel only. Sounds like yours is likely hardware, sadly.
Sent from my ASUS Transformer Pad TF300T
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Well.. I RMA'd yesterday and this morning I've received an email saying my order has shipped surprisingly o.o so.. so far no RMA problems.. *crosses fingers* *knocks on wood*

euki69 said:
Well.. I RMA'd yesterday and this morning I've received an email saying my order has shipped surprisingly o.o so.. so far no RMA problems.. *crosses fingers* *knocks on wood*
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Nice!! My RMA went super smooth also. I RMA'ed on a tuesday and new phone was here thursday!

rttnpig] said:
- 1 device: All the device made noise, cracking all the time.
- 2 device: Horrible screen bleeding and noise on the speaker
-3 device: A black line from top to bottom of the device. Can be seen on white screens.
Click to expand...
Click to collapse
RMA's are now back ordered as well. Mine just changed to pre-ordered, and the CSR says they are now completely out of devices. I'm gonna say, crap like this contributes, as well as people that fry their phone OCing. OP absolutely has the right to a high quality device. But given the obvious supply issues Google has been having, I don't think it would have hurt to just deal with it for a couple weeks, none of those are deadline issues, and you have a full year to RMA for a manufacturer defect. I have a 3/4 inch tall strip across the center of my screen with no touch response, damn near cripples the device's usability.
Oh well, I guess that just means I get a phone from the third batch, that much less likely to have defects I hope. Or maybe I'll get the OP's refurb'd 1st device, cause I'm not that damned picky.
Again, OP does have the right to a high quality device, but now this kinda crap is screwing over user's with deadline issues.

my RMA was very fast (australia) shipped within 24hours of calling to setup the RMA
My phones earpiece cut out randomly so often i couldn't hear people when they called. the new one is perfect tho.

My old phone rattled and buzzed real loud and the replacement fixed that but it has a yellow tinted screen with clear spots.
Sent from my Nexus 4

they dont have any new ones to use for RMAs so people are just getting "refurbed" returns that already had problems even if the problems are unrefurbable like screen issues

idividebyzero said:
they dont have any new ones to use for RMAs so people are just getting "refurbed" returns that already had problems even if the problems are unrefurbable like screen issues
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source?
Sent from my GT-N7100 using xda premium

Possible ways to tell if you are buying from a newer batch.

Like many I have had many problems with getting a Nexus 7 2013 that is defect free. I bought my first one back in the middle of September which was a 16GB. It had massive light bleed and very noticeable issues with the touch screen especially when typing. I exchanged it a few days later for another 16GB which had no light bleed but also developed issues with the touch screen while typing. I have read about all the possible fixes and software variants which messes with the touch screen but today decided that I will try exchanging one more time. This time I decided to go for a 32GB since it was all Best Buy had left.
Anyways I noticed some differences in the packaging and initial setup of the tablet and I thought maybe these would either be:
A) A sign that these tablets are a newer production run
or
B) Differences between the 16GB and 32GB
The first thing I noticed is that instead of one sticker holding the lid on the box, there are now two, staggered, one on each side of the box. Also these stickers have Asus engraved on them, my 16GB didn't have that, at least not that I noticed. The second thing I noticed is that the plastic wrap around the tablet itself had arrows pointing towards the power and volume buttons with icons for each. And lastly, the tablet did not do a mandatory update upon setup. It was already on software version JSS15N.
Anyways, so far after updating to the latest JSS15R, everything seems good. Light bleed is almost non existent and no problems to be had with the touch screen.
If you are like me and don't think you should have to live with defects, or should be forced to flash things to the boot loader using trial and error to get the tablet working like it should, then I suggest looking for these things. You can check to see if there are two stickers without breaking open any packaging, just removing the sleeve.
Maybe if people notice other differences we can compile the information here and people can use it to get a properly functioning tablet.
If this is posted somewhere already, please spare me the search lecture, I tried.
If you are someone who bought a launch tablet and believe it works perfectly and feel that everyone is being too picky, spare me that as well.
Let's help everyone get what they paid for!

What is the production date on the issue-free device that you got? I saw tens of N7 boxes in stores here in Poland and they've been all from June production batch. I tested maybe five in three different stores all of them were having touchscreen issues. I test in maps by trying pinch to zoom and two finger rotation gestures or simply by placing two fingers on the screen on the same vertical axis. The ones that I was able to test failed all three tests.

bandit_knight said:
What is the production date on the issue-free device that you got? I saw tens of N7 boxes in stores here in Poland and they've been all from June production batch. I tested maybe five in three different stores all of them were having touchscreen issues. I test in maps by trying pinch to zoom and two finger rotation gestures or simply by placing two fingers on the screen on the same vertical axis. The ones that I was able to test failed all three tests.
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Well I feel silly I didn't even know they put the date. Anyways it says 2013.08

I'm curious if anyone owns a September batch, along side their experiences with them.
are there even any out?

I got 3 N7 with these two stickers and all had touch issues. I think the plastic around the N7 had symbols instead of arrows. Batch date were 07.

Hey, I'm thinking about getting the cellular version one.
Where can I locate the production date? is it on the box? of on the device itself ?
thanks :good:
Hope they can fix these issues with a software update.

I'm also interested in buying one if I can get some sort of tip it would help. It all seems so random so far though.

Shambik said:
Where can I locate the production date? is it on the box? of on the device itself ?
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It's on the side of the box. There's a sticker that also has a serial numer printed on it.

I'm going to buy one, they arrive at portugal this week (day 3 to be precise) but i will not buy one just yet. i'll wait a little longer for more informations on the problems and solutions and hopping they start releasing almost completely bug free batch. I think this touchscreen problem is kind of a deal breaker for what i have been reading. Lets see if i can hold a little longer without a nexus 7 since i sold my 2012 to buy this one, ahah.

Production dated 2013 08 here and no problems at all.
Sent from my GT-I9300 using XDA Premium 4 mobile app

I think this is a very good post. maybe people start realysing that the 08 2013 batch as less or non problems and can make a better purchase.

Mine is 32GB from 2013.09 .. no touch problem , but it does have a small dark dot between the screen and glass.....

FluffyR said:
I'm curious if anyone owns a September batch, along side their experiences with them.
are there even any out?
Click to expand...
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Mine is a September dated 32GB LTE model for Australia. I haven't noticed any issues with it at all.

16GB have more issues than 32GB Fact!
Sent from my SPH-L710 using Tapatalk 4
ELITE TESTER
Team SXTP

You all still have the low volume hissing right? I got 32gb 08 model and that's the only issue I have.
Also, can someone check if you get a sort of rattling sound when playing the stock alarm sound cesium on higher volumes. Feels like the speakers are rattling when playing it, but don't notice that on other sounds.
Sent from my Nexus 7 using xda app-developers app

I have a 7/13, (32gb) that doesn't seem to have any problems.

I've got a 16GB with 09/2013 batch date and haven't found any problems yet.

is there a low volume static/hiss for people who own a September batch?

I have a 07/13 (32gb) that doesn't seem to have any problems.

I too have a 07/2013 32gb version with no issues.
Loving it.

Notes regarding the June batch of Ones compared to launch

Hi all! Well I finally exchanged my One because of the red noise issue that has been well described here on xda, so I thought I'd post my observations on how a phone built in March compares to one built in June.
First one: manufactured in Taiwan, March 9th
New one: manufactured in Taiwan, June 25th
First of all, I'm happy to report the red noise is gone feels like freedom! Hopefully it doesn't develop again but so far nothing I've done has caused the noise (putting it down on a table, using when warm (<35 degrees) etc.) So hopefully this means htc changed their sensor in some way so as to prevent the issue which is clearly hardware and can't be fixed through software updates for most people. The new sensor was manufactured on June 19th. Considering 86% of users report the issue http//forum.xda-developers.com/showthread.php?t=2317507 it's pretty unlikely I just got lucky on this one (why I am optimistic new sensors are different).
The build quality is also better than my first. The first wasn't bad compared to many people who had gap and screen problems, but there were some overhangs and poorly machined parts. The new one is perfect... Completely. So again hopefully this indicates they have improved their manufacturing and QC processes. Considering how prevalent these issues were at launch, it's pretty unlikely I got lucky twice rather than them improving QC IMO).
The display is also better. This probably isn't a batch specific thing since they use multiple suppliers (2 that I know of - sharp with renesas controller and JDI with Samsung controller). The first was a JDI and had very good brightness, black level, and a cooler white balance. The new one is also a JDI. It has a Warmer white balance though (I prefer cooler, even though warmer ones like the new one produce more accurate colors) and the contrast has improved quite a bit. Brightness is roughly the same between the two. Normally warmer white balance is seen in the Sharp displays from what I understand http://forum.xda-developers.com/showthread.php?t=2202869. Perhaps it's not as warm as a sharp panel would be though since they seem pretty rare and I've never encountered one.
They seem to have changed the vibration motor because this one doesn't shake the table when it goes off seriously the first one was excessive. It also made an annoying noise when it went off. The new one is much quieter and smoother. It feels more like how my old iPhone 4s was (if you've had one, you know this is a good thing!)
They've changed the usb cable - the ends are rubber now instead of the hard plastic that was on the first one. Small change, makes it feel better to me.
So overall everything seems to be a change for the positive. I'm not sure if I got the STM hdr mic or not, though since the judgement was passed in April I'd be inclined to think they would still have decent stock a month later at least. Hopefully stock holds out! So if you've been waiting to exchange for fear of getting one with poor build quality or a camera sensor that's just as bad, maybe these observations indicate that it's safe now. I really hope so...
If there's something else you'd like to know, I'd be happy to try and compare
Sent from my HTC One using xda app-developers app

Congrats man.. Glad the issue was resolved for you. Ever since mine was replaced it's been like falling in love all over again. quick question, what's the first for of your serial number?
*S¡gned

mrrick said:
Congrats man.. Glad the issue was resolved for you. Ever since mine was replaced it's been like falling in love all over again. quick question, what's the first for of your serial number?
*S¡gned
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Thanks! I know just what you mean, it makes me forget any troubles I had previously!
HT36S

Xerro-Five said:
Thanks! I know just what you mean, it makes me forget any troubles I had previously!
HT36S
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How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:

jonnyaas said:
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
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Yours should be fine when it's returned (hopefully). Mine was a mess when I sent it in for repair (9th March build date). When I got it back, the screen was flush, gaps were gone, overhangs were gone etc.
Camera problem will be fixed, if they give you a new sensor (august build date onwards). Anything before that seems as though the problem returns eventually.
Happy to say that after 2 months with the replacement camera sensor, being heavily used,everything is still working correctly
Hope you have as much luck as I did with the UK repair center
Sent from my HTC One using XDA Premium 4 mobile app

spikeydoo2006 said:
Yours should be fine when it's returned (hopefully). Mine was a mess when I sent it in for repair (9th March build date). When I got it back, the screen was flush, gaps were gone, overhangs were gone etc.
Camera problem will be fixed, if they give you a new sensor (august build date onwards). Anything before that seems as though the problem returns eventually.
Happy to say that after 2 months with the replacement camera sensor, being heavily used,everything is still working correctly
Hope you have as much luck as I did with the UK repair center
Sent from my HTC One using XDA Premium 4 mobile app
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Hey thanks for this, settled my nerves a little! I'm impressed they sorted out all the little gaps and problems on your phone! Glad to hear its in perfect condition man :good:. The repair guy just put on the form 'camera malfunction' so i wrote next to it '(purple tinting)' i hope they've taken it into account. I also noted beside that in pen the sim card not always detected issue that has been more prevalent lately - do you think they will fix that too? Is it proven they have sorted out the issue in the new sensors?
Also, they took received my device and returned it at the end of the day the next day. How long did yours take? Is there a form telling you what they fixed or did to repair it?
Sorry for all the questions! Thanks!

jonnyaas said:
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
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I exchanged mine through best buy since I got the product exchange warrantee. It couldn't have been easier actually, I just had to take it in, let them reset it and confirm it was still purple after and they gave me a new one 10min later. I've never heard of someone having it go so smoothly through htc so perhaps it's best to go through a carrier or store if possible.
Really really really hoping the problem doesn't come back since this is a June sensor...
Sent from my HTC One using xda app-developers app

Xerro-Five said:
I exchanged mine through best buy since I got the product exchange warrantee. It couldn't have been easier actually, I just had to take it in, let them reset it and confirm it was still purple after and they gave me a new one 10min later. I've never heard of someone having it go so smoothly through htc so perhaps it's best to go through a carrier or store if possible.
Really really really hoping the problem doesn't come back since this is a June sensor...
Sent from my HTC One using xda app-developers app
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Unfortunately because i bought mine brand new unbranded from ebay i can't take it to a carrier... However it seems that HTC UK do a decent job of repairs and haven't seen many complaints. spikeydoo2006 has given me hope as it sounds as though he's had a great experience! I wish htc would publicly acknowledge a hardware fault in the early models so that they can confirm the problem has been fixed! I love htc phones since i've had my desire hd and one x - its disappointing to have to send my one in for repair!

Well, that didn't take long...the noise problem with the camera is back and getting worse with time just like before. Also just like before heat is causing it and making it worse. I posted pics and a more complete breakdown of these lovely new developments here:
http://forum.xda-developers.com/showthread.php?p=47136748#post47136748
I'm beginning to accept that there is and never will be such a thing as a "good" sensor for this camera...

Took some good damn pictures at night when I first got the phone.
Now almost every dark pictures goes to full red mode. And if having it exchanged only reports the problem for another few weeks...

Fidelcastrol said:
Took some good damn pictures at night when I first got the phone.
Now almost every dark pictures goes to full red mode. And if having it exchanged only reports the problem for another few weeks...
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I'm really puzzled and confused by all these red/purple tint issues with people's one's. Although I don't think the night shots a're exactly great, I can't get my phone to show these tints.
What I have noticed on my replacement phone, is that the beats audio letters have started to run off just weeks after getting the phone and the screen isn't quite as good as my first one.

Xerro-Five said:
Hi all! Well I finally exchanged my One because of the red noise issue that has been well described here on xda, so I thought I'd post my observations on how a phone built in March compares to one built in June.
First one: manufactured in Taiwan, March 9th
New one: manufactured in Taiwan, June 25th
First of all, I'm happy to report the red noise is gone feels like freedom! Hopefully it doesn't develop again but so far nothing I've done has caused the noise (putting it down on a table, using when warm (<35 degrees) etc.) So hopefully this means htc changed their sensor in some way so as to prevent the issue which is clearly hardware and can't be fixed through software updates for most people. The new sensor was manufactured on June 19th. Considering 86% of users report the issue http//forum.xda-developers.com/showthread.php?t=2317507 it's pretty unlikely I just got lucky on this one (why I am optimistic new sensors are different).
The build quality is also better than my first. The first wasn't bad compared to many people who had gap and screen problems, but there were some overhangs and poorly machined parts. The new one is perfect... Completely. So again hopefully this indicates they have improved their manufacturing and QC processes. Considering how prevalent these issues were at launch, it's pretty unlikely I got lucky twice rather than them improving QC IMO).
The display is also better. This probably isn't a batch specific thing since they use multiple suppliers (2 that I know of - sharp with renesas controller and JDI with Samsung controller). The first was a JDI and had very good brightness, black level, and a cooler white balance. The new one is also a JDI. It has a Warmer white balance though (I prefer cooler, even though warmer ones like the new one produce more accurate colors) and the contrast has improved quite a bit. Brightness is roughly the same between the two. Normally warmer white balance is seen in the Sharp displays from what I understand http://forum.xda-developers.com/showthread.php?t=2202869. Perhaps it's not as warm as a sharp panel would be though since they seem pretty rare and I've never encountered one.
They seem to have changed the vibration motor because this one doesn't shake the table when it goes off seriously the first one was excessive. It also made an annoying noise when it went off. The new one is much quieter and smoother. It feels more like how my old iPhone 4s was (if you've had one, you know this is a good thing!)
They've changed the usb cable - the ends are rubber now instead of the hard plastic that was on the first one. Small change, makes it feel better to me.
So overall everything seems to be a change for the positive. I'm not sure if I got the STM hdr mic or not, though since the judgement was passed in April I'd be inclined to think they would still have decent stock a month later at least. Hopefully stock holds out! So if you've been waiting to exchange for fear of getting one with poor build quality or a camera sensor that's just as bad, maybe these observations indicate that it's safe now. I really hope so...
If there's something else you'd like to know, I'd be happy to try and compare
Sent from my HTC One using xda app-developers app
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What did you do to get yours exchanged and with who - HTC or carrier? My Sprint One is new (had it less than 2 weeks) but manufactured FA37SS906etc (July 25) and has the red problem. Posted a thread about it here: http://forum.xda-developers.com/showthread.php?t=2514330

pbassjunk said:
What did you do to get yours exchanged and with who - HTC or carrier? My Sprint One is new (had it less than 2 weeks) but manufactured FA37SS906etc (July 25) and has the red problem. Posted a thread about it here: http://forum.xda-developers.com/showthread.php?t=2514330
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I always try to avoid carriers as much as possible so I got it through best buy. I also made sure to get a product replacement plan on it so I only had to show them the problem, let them do a restore, then leave 10min later with a new phone. I've been following the primary thread about this issue and most people who go through htc seen to have to wait a long time to get it back.
Read through your post, and yup, that's the problem 85% of us have. If you think it will go away it won't. Your options are to replace the phone or the sensor but I have yet to hear of someone who did this and had it fixed permanently (the new sensor also eventually failed). Who knows, maybe someday they'll make a good one...
Sent from my HTC One using xda app-developers app