[Q] Red light of death hardware fix in new batches? - Nexus 4 Q&A, Help & Troubleshooting

Hello,
Please dont burn me since this topic has a lot of threads already. I live outside the USA and will be visiting US for a few weeks and am planning on getting the nexus 4. After reading through dozens of threads, the general conclusion seems to be that its a hardware problem which can be temporarily fixed by unscrewing the back plate and whatnot.
My question is that is this problem present only in the first few batches of nexus 4 devices? Do you think google must have fixed it by now and cranking out fixed hardware this time?
If so anyone who has recently bought the nexus can confirm? Or is there any link which confirms this?
I only ask because I dont want to be stuck with a dead phone sixteen thousand miles away :/
Thank you!

Life is a gamble. Having said that, chances are a million to one that your brand new n4 will have the battery problem.
Sent from my Nexus 4 using xda premium

jamesc760 said:
Life is a gamble. Having said that, chances are a million to one that your brand new n4 will have the battery problem.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Do you think nexus support will comment on this if I call them up in US once I land?

I recently bought a N4 in the USA, not my usual place of residence. It no longer works - the dreaded red light of death. I have no idea how it happened, but that I let the battery run very low and when I plugged it in to charge it froze and then never turned on again.
I've tried various things, but the screen never displays anything, there's no vibration, etc. I've charged it for a long time and to no avail. Strangely, when I plug it into my computer I immediately get a warning about "Unsafe device removal"
I'm either going to pay to get it fixed, or RMA it when I make it to the USA next.

There's a way to fix. You have to remove the back cover and unscrew the two screws that is holding the battery pins. Once you have taken off the screws you have to lift the pins off just a little bit. Don't take the battery off. Then place the pins back and rescrew them in. That should work.
Sent from my Nexus 4 using Tapatalk 2

Just so you know, I have one of the first batch Nexii, have had mine since mid-November, and have never had this issue. They don't all have the problem.

I just freaking experienced this. I reading something, while sitting near my charger, and I forgot to plug my phone in. Then the phone died, so I pluged it in, and there it was, the infamous red light :/ I scared the sh*t out of me. But after unpluging and holding all 3 buttons at once for a few sec, it booted.
I am so freaking lucky
I was on the latest PA rom
Ps. I bought my phone in January, so its from the 3rd batch (ordered in december in germany)
Sent from my Nexus 4 using xda app-developers app

Related

MT4G Turned Itself Off & Power Button Won't Work

Ok.. so this is the second time this has happened..
My phone was fully charged and for no apparent reason turned itself off. Then when I attempted to turn it back on, the power button would not do ANYTHING at all.. even after multiple presses (like 20).
I plugged the charger back into my phone, and the light wouldn't even come on indicating that it was connected to the charger.
Finally pulled the battery, put it back in, and viola - it powered up.
Then I was talking to my buddy and the same thing has happened to his MT4G. Except he never pulled that battery - but he said it took 15 minutes before the power button worked.
I think this is a BIG problem, because when I started searching the net for similar situations, I found one.. with the G2. Now that's TWO T-Mobile phones with the same problem.. Both made by HTC.. both with several Quality Control issues
Anyone else have this problem? I'm starting to think about going with a different phone now, which is crazy because I was absolutely in love with this phone... but I am not about to have a phone that decides to shut itself off and won't power up. Especially since my friend has the same problem which tells me this isn't something specific to my phone only which means potentially any device I get can have this issue.
I was deeply saddened to read the G2 has the same problem. What's going on HTC????!
Are you rooted? Overclocked? It really sounds like phone couldn't handle amount of OC (which happened to me several times). However, if it's a stock phone - hurry up and bring it back to T-mo and ask for replacement. This is not a common issue for these phones, first time I hear about it. Of course, there always will be cases of QC but, once again, this is not a common behavior.
I can say this has never happened to me so it sounds like an issue with your setup. Do you have anything modded ie overclocking is the one I'm thinking. Maybe pushing phone to hard.
Edit: sorry just realized I was in the general section.
Sent from my HTC Glacier using XDA App
borodin1 said:
Are you rooted? Overclocked? It really sounds like phone couldn't handle amount of OC (which happened to me several times). However, if it's a stock phone - hurry up and bring it back to T-mo and ask for replacement. This is not a common issue for these phones, first time I hear about it. Of course, there always will be cases of QC but, once again, this is not a common behavior.
Click to expand...
Click to collapse
No, I am not rooted. Stock running Launcher Pro Plus and Live Wallpaper.
After checking around, it appears this has been an issue for many G1, G2 and even a few Nexus Ones.
It appears the general consensus is that either the contact pins for the battery are not making firm contact when the battery shifts (supposedly on some phones the battery prongs not protruding enough, I have not checked mine yet but I intend to shortly)
I really don't want to return my phone.. my screen is the good one and my FFC is centered..
This happened to me just an hour ago. Only had the phone since friday and had this happen for the first time. Wouldn't respond at all. Everthing stock on phone.
Sent from my HTC Glacier using XDA App
Well I would return it because you chances of getting another good one are pretty good.
Sent from my HTC Glacier using XDA App
jjjackson56 said:
Well I would return it because you chances of getting another good one are pretty good.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Yeah, but what are the chances of getting one with the good screen, a centered FFC and no gaps in the metal bezel/side of the phone?
I'll wait it out and see what happens. There's always the warranty.
Same thing happened to mine. I took it back. It wouldn't charge and the power button didn't work.
I pulled the battery and it still wouldn't cut on or charge.
Phone was stock.
It magically came on by itself 5 minutes later without me touching it.
Sent from my HTC Glacier using Tapatalk
Please post questions in Q&A section.

[Q] Nexus 4 suddenly frozen

Hopefully someone can help me.
Suddenly my nexus has frozen with screen off.
Per Google CS instructions, Ive tried to hold down the power button down as well as holding the power button down with volume rocker pressed and still no restart.
Has anyone had this problem, would rather not have to buy a new device and send the other back as that is all I could do.
Hopefully I can just fix it without having to go through the trouble of getting a new device and returning this one.
Thanks in advance!
Try leaving it on the charger for a day. Could be that the battery somehow completely drained which messes up the recharging system in the battery. Leaving it in the charger for some time might help, or not.
Sent from my Nexus 4 using Tapatalk 2
Chrono_Tata said:
Try leaving it on the charger for a day. Could be that the battery somehow completely drained which messes up the recharging system in the battery. Leaving it in the charger for some time might help, or not.
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Thanks!
Worth a shot...I really miss removable batteries right about now!!!
Yeah, this has happened before with my nexus 7 and my touchpad also. I had left something running that totally killed the battery and I could not get a boot at all. After charging though I was able.
Chances are it is not frozen but rather dead most likely because of the battery.
sent via xda premium with nexus 7
Turns out its most likely not the battery as it was just about fully charged prior to the freeze. Plugging in to a computer to try to do the hard reset gets the notification light to flash red. Someone on another android forum had the same issue and needed a replacement.
Just ordered my replacement which they have available since they kept a reserve for possible defective devices. A hold for the new phone will be placed on my account until they receive the defective unit.
Hopefully its a fairly painless process! That being said, it was a great phone when it worked! Hoping its not going to be a widespread issue among other users.
Just got my new nexus delivered... Hopefully no issues with this one!
Sent from my Nexus 4 using xda app-developers app
Nexus 4 Freeze
Is there any chance you could possibly let me know how you returned your device, as unfortunately the same thing has happened to me.
Nexus 4: on google earth, phone crashed/froze, held down power button, dark skreen, frozen still, want exchange.
Dionysis78 said:
Hopefully someone can help me.
Suddenly my nexus has frozen with screen off.
Per Google CS instructions, Ive tried to hold down the power button down as well as holding the power button down with volume rocker pressed and still no restart.
Has anyone had this problem, would rather not have to buy a new device and send the other back as that is all I could do.
Hopefully I can just fix it without having to go through the trouble of getting a new device and returning this one.
Thanks in advance!
Click to expand...
Click to collapse

Will not turn on, have used search.

So I see this is a common but no one has mentioned static on the screen. When I plug it in, it boots as normal with the nexus animation etc. When it starts it immediately says shutting down, and turns off. However, while it remains plugged in the static on the screen is there and a very very faint buzzing sound from the top/back of the tablet.
Anyone had similar? I've searched and searched but nada.
DannyDrama said:
So I see this is a common but no one has mentioned static on the screen. When I plug it in, it boots as normal with the nexus animation etc. When it starts it immediately says shutting down, and turns off. However, while it remains plugged in the static on the screen is there and a very very faint buzzing sound from the top/back of the tablet.
Anyone had similar? I've searched and searched but nada.
Click to expand...
Click to collapse
It might help if you plug it in while off then press power and vol down and hold, it should go to a screen where you can scroll with vol down to shut off.
Then unplug and replug into wall, let charge for while then boot up
Seems to be a common fix, hope this helps
Here's the full collection of "fixes" this issue and those closely related.
Hope it helps!
Thanks for the replies guys, I just took it back and had it replaced where I bought it since I had it less than 12 months. It was a 16GB but they only had 32GB in stock, so guess what I got?!
DannyDrama said:
Thanks for the replies guys, I just took it back and had it replaced where I bought it since I had it less than 12 months. It was a 16GB but they only had 32GB in stock, so guess what I got?!
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Click to collapse
Hey - I guess there's something to say for buying tech gear at local bricks/mortar places.
Yours is the best "fix" of all!!
Be aware that your reported issue might very well happen with your new N7 as well - it's typical, in fact. One great way to avoid that issue (it's listed as a fix in my Sticky that I refereced earlier) is to occasionally just turn it off - for an hour or two. You can charge it during that time if you wish.
Good luck with your new *better* N7!!
Don't I know it, man! The first one I knocked very gently, yet the screen cracked pretty badly. The second burned out so hopefully this one will be lucky.
Sent from my (THIRD) Nexus 7 using Tapatalk 2
DannyDrama said:
Don't I know it, man! The first one I knocked very gently, yet the screen cracked pretty badly. The second burned out so hopefully this one will be lucky.
Sent from my (THIRD) Nexus 7 using Tapatalk 2
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Damn good luck, getting a new one with double the gb's, def best solution!
Well just a quick update. The new one also broke, I went to turn it on and it was dead. Did think about getting a nexus 10 but since brick and mortar stores don't sell it, it will be too much effort to return when I inevitably find a light bleeding issue. So F google, I'm typing this from my new iPad!

Half of phone merged into water

Hey guys. My girl dropped her phone in a cup of water. Halfway the phone was in it. So the screen wont come off but the led blinks red. I have the phone on a bowl of rice. Been there for 12 hours. Still wont come on but it vibrates and the red light blinks. I was wondering if that is what would called lights of death? So what you guys recommend? Leave the phone on rice more time? Open it?
Sent from my SGH-T999 using Tapatalk 4 Beta
Buy a new phone. It's likely fried.
Sent from my iPad 4
Blinking red light means the battery is too low to start the phone up
Follow this guide: http://forum.xda-developers.com/showthread.php?t=2250454
You might as well clean up any moisture that might be present inside while you're doing that
You're fault for having a girl
You'll probably have to replace a few things. Check YouTube for an N4 teardown video.
Alternatively, you could sell it for about $150 on eBay and cut your losses.
Sent from my Nexus 4 using Tapatalk 2
Forgot to mention. Kids talk your childish comments somewhere else. The screen wont come on. Will put it on charge all night tonight. I was just wondering if the phone can be save though the led light comes on. Then the phone should be fine right?
Sent from my SGH-T999 using Tapatalk 4 Beta
gypsy214 said:
Forgot to mention. Kids talk your childish comments somewhere else. The screen wont come on. Will put it on charge all night tonight. I was just wondering if the phone can be save though the led light comes on. Then the phone should be fine right?
Sent from my SGH-T999 using Tapatalk 4 Beta
Click to expand...
Click to collapse
If it does get past the red light, you may still have more issues with the device, but it should at least attempt to boot.
lopezk38 said:
If it does get past the red light, you may still have more issues with the device, but it should at least attempt to boot.
Click to expand...
Click to collapse
Cant get past the red light. Its been 5 days now and now the red light flashes when its plugged in. Not sure if it will ever come to life. I tried to go into recovery and nothing. I wonder if its bricked completely. But its a shame that I couldnt save it. Maybe a JTAG repair may fix it
You might have to do the fix where you open the phone and manually charge the battery. Someone posted a link to that thread in this thread already, just go to the 1st post of that thread.
Sent from my Nexus 4

[Q] Phone issues galore

Hey, I know this is by far the most stupid thing I've done in a long time, so please don't point it out to me, but I traded my Galaxy S4 + cash for a G2. I checked out the phone for a bit to make sure it was fine, and so far it only has 2 issues, one of which I can fix.
1. The phone is an in-store demo unit, it keeps playing through Verizon's demo software, which I don't mind, I can fix that.
2. The phone's battery is dying, as in it's max charge yesterday was 37%, today it's 35%.
Now, I hate to ask this because I feel like a total derp, but is there anything I can do about the battery (I know it's internal, but is it able to be repaired)?
It isn't molded plastic so you can definitely change it. Haven't seen any threads on it yet though. As for point 1, try to get into factory reset mode and do that.
Sent from my Nexus 7 using Tapatalk 2
From what I heard and read the back cover is simple to remove. Just put your nails into the small gap between the silver band and the cover and move it along the edges, I'm sure the cover should come off. The battery should be accessible, not sure if you need to unglue it or solder it off, which shouldn't be a difficult task. Then search eBay for a battery replacement which shouldn't be hard to find just search for the Korean model of the LG G2.
Sent from my LG-D801 using xda app-developers app
shook187 said:
From what I heard and read the back cover is simple to remove. Just put your nails into the small gap between the silver band and the cover and move it along the edges, I'm sure the cover should come off. The battery should be accessible, not sure if you need to unglue it or solder it off, which shouldn't be a difficult task. Then search eBay for a battery replacement which shouldn't be hard to find just search for the Korean model of the LG G2.
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
The Korean model has a 2600mah battery, while the other models have 3000mah. It's not the same battery, it might not even fit.
Do you have insurance on the line? If so just have it replaced.
Sent from my VS980 4G using XDA Premium 4 mobile app
no insurance
I don't have insurance, but if I did, would it even cover my phone that has been swapped?
Edit: Also I contacted the seller and he said that the phone "requires" a special charger, which I know it says it's not the correct charger when I plug it in, but I don't think it "requires" the LG one, but I could be wrong I suppose, I am using a 2.0A charger from my old Note II
Have you tried to just do a factory reset on it to solve the issues??
turnturn1225 said:
Hey, I know this is by far the most stupid thing I've done in a long time, so please don't point it out to me, but I traded my Galaxy S4 + cash for a G2. I checked out the phone for a bit to make sure it was fine, and so far it only has 2 issues, one of which I can fix.
1. The phone is an in-store demo unit, it keeps playing through Verizon's demo software, which I don't mind, I can fix that.
2. The phone's battery is dying, as in it's max charge yesterday was 37%, today it's 35%.
Now, I hate to ask this because I feel like a total derp, but is there anything I can do about the battery (I know it's internal, but is it able to be repaired)?
Click to expand...
Click to collapse
Is 'go to the police' an option?
WheresTrent said:
Is 'go to the police' an option?
Click to expand...
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Why would a store be selling off a demo phone of the latest model. Sounds very fishy.
Sent from my MB860 using Tapatalk 2

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