Broke Screen Glass - screen won't work at all - Nexus 4 Q&A, Help & Troubleshooting

The screen won't respond to my swipes. I have another phone to switch to later, but for now is there any way i can forward my texts to my email? I can't even power the phone off as it is, only can do a soft reset.
hope this screen isn't such a beast to replace like some (Note)

It's gonna cost you more than 100 bucks.
Sent from my Nexus 4 using Tapatalk 2

oh geez, not what i was hoping to hear....is this normal for the screen to not function once the glass is cracked?

My Nexus 4 met it's demise at Subway next to my work. I found a display/digitizer replacement for less than $90 including shipping and sales tax. Look around, you'll find cheaper places just make sure you buy from a reputable merchant.

Make sure the quality is good as well.
Sent from my Nexus 4 using Tapatalk 2
---------- Post added at 05:30 PM ---------- Previous post was at 05:27 PM ----------
Dillsnik said:
oh geez, not what i was hoping to hear....is this normal for the screen to not function once the glass is cracked?
Click to expand...
Click to collapse
Yeah, it's known for the screen to not work after it cracks. Next time don't forget to get a case. You never know when your phone will fall and break. A good tpu case will provide protection during accidental falls.
Sent from my Nexus 4 using Tapatalk 2

i did have it in a tpu case, although it pretty much hit flat face down, hard. i had a bad feeling when i went to get it it was gonna be disaster

Dillsnik said:
i did have it in a tpu case, although it pretty much hit flat face down, hard. i had a bad feeling when i went to get it it was gonna be disaster
Click to expand...
Click to collapse
You gotta get one one of those that have a lip that wraps around the edges of the phone. I have dropped my phone many times with my diztronic case on and my phone hasn't shatter yet. Thank goodness.

Dillsnik said:
The screen won't respond to my swipes. I have another phone to switch to later, but for now is there any way i can forward my texts to my email? I can't even power the phone off as it is, only can do a soft reset.
hope this screen isn't such a beast to replace like some (Note)
Click to expand...
Click to collapse
Just happened to me as well. I wonder if it would just be worth it to send it to LG to get repaired. But I can't get them to give me an estimate

draco259 said:
Just happened to me as well. I wonder if it would just be worth it to send it to LG to get repaired. But I can't get them to give me an estimate
Click to expand...
Click to collapse
It will cost you $140 dollars and anywhere between 14-20 days without your Nexus 4.
Source: I get my phone back on Monday. This time I'm putting a case on it.

klizarazo said:
It will cost you $140 dollars and anywhere between 14-20 days without your Nexus 4.
Source: I get my phone back on Monday. This time I'm putting a case on it.
Click to expand...
Click to collapse
Thanks! I will probably just do that. I haven't even cancelled my other line yet.
Sent from my Nexus 10 using Tapatalk HD

Related

Cracked camera glass...

Had my phone for about 2 hours when it fell out of my lap and about 16 inches to a hardwood floor...freaked out I checked screen and :good: nothing wrong, well I turned it over and the glass covering the camera is shattered, I think the camera broke the phones fall...the camera works fine its just the glass thats broken...anyone know of how to get replacement parts for that, Ive only found front glass/lcd screen replacements
thanks
Id just go to your mall and ask the phone repair shop(s) how much it would cost to fix it. No case was on?
Sent from my SAMSUNG-SGH-I727 using xda premium
browniegirl said:
Id just go to your mall and ask the phone repair shop(s) how much it would cost to fix it. No case was on?
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
.:sigh:. nope, ive never broken anything with a phone before....
Should be cheap to repair it. You should google s3 repair or send it to samsung
Sent from my iPhone using Tapatalk
bryancotton84 said:
.:sigh:. nope, ive never broken anything with a phone before....
Click to expand...
Click to collapse
Same xD....till my skyrocket came along. It has 6 nicks on the bezel now cause i hardly use a case anymore. Lesson learned. Get a case once you get it fixed...
Sent from my SAMSUNG-SGH-I727 using xda premium
That is why I always keep my smartphones in cases. Even if it don't break it takes damage almost every single time.
got a temporary fix...just popped the back cover off and removed all the shattered glass and replaced with a piece of clear tape for now
OooooO sorry to hear that. I bought a cheap o case and s/p before i even received the phone. Im taking no chances. My otterbox was on back order. Still haven't received it. I'm glad i bought the case cause it took a nasty spill 30 minutes after installing the case and sp. Bottom line protect your investment.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
bryancotton84 said:
.:sigh:. nope, ive never broken anything with a phone before....
Click to expand...
Click to collapse
I'm getting quite tired of these "I broke my phone, but didn't want to spend $15 to protect it" threads.
Zacisblack said:
I'm getting quite tired of these "I broke my phone, but didn't want to spend $15 to protect it" threads.
Click to expand...
Click to collapse
Same here, I spent $10 on ebay to get a temp case until case makers get get the damn cases out. I plan on either getting the Kraken or the Defender. *I prefer the kraken but I don't know if it will have a built in screen protector*
Zacisblack said:
I'm getting quite tired of these "I broke my phone, but didn't want to spend $15 to protect it" threads.
Click to expand...
Click to collapse
No ones making you click the thread either...clearly labeled
Not to worry OP
The rear camera on this should be extremely easy to replace. You'll just have to wait a few more weeks until that part begins to make it's way out to us. You should be able to make the phone look just like new and it shouldn't cost more than $40 including tools.
edit
**This might be what you're looking for**
http://goo.gl/4eSpK
Can anyone confirm?
Its not that most of us didn't feel like not paying 15 dollars we just like the phone caseless
Sent from my SPH-D710 using xda premium

nexus 7 body repair

guys is there any place where i could give my nexus 7 for body repair......with express service
Try the warenty
Sent from my Nexus 7 using Tapatalk 2
jamesst20 said:
Try the warenty
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
dude i bought it from staples
but i lost the recipt i still do have the warranty should the staples be able to help me
Saad.raza1 said:
dude i bought it from staples
but i lost the recipt i still do have the warranty should the staples be able to help me
Click to expand...
Click to collapse
To get your warenty on Staples you must have your receipt but you also have the Google 1-Year warenty wich doesn't require a receip just call them number is on google.com/nexus
Sent from my Nexus 7 using Tapatalk 2
You'd need the receipt in order to return the unit to asters for a refund within their standard 14-day return period. You don't need a receipt to get warranty coverage from ASUS/Google.
Sent from my iPad using Tapatalk HD
wynand32 said:
You'd need the receipt in order to return the unit to asters for a refund within their standard 14-day return period. You don't need a receipt to get warranty coverage from ASUS/Google.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
I more prefer a local store than asking Google/Asus for repair as the would take more Time...
So just tell me one thing would the local staple be able to repair it I'm even ready to give additional charges...... I just have few dent marks on the steel frame around the nexus I just want to get it changed so is it possible to do that if I take it to the staples
Of course not. They are a supplies store, they don't have computer repair shops
Sent from my Nexus 7 using xda app-developers app
Saad.raza1 said:
I more prefer a local store than asking Google/Asus for repair as the would take more Time...
So just tell me one thing would the local staple be able to repair it I'm even ready to give additional charges...... I just have few dent marks on the steel frame around the nexus I just want to get it changed so is it possible to do that if I take it to the staples
Click to expand...
Click to collapse
It's not a steel frame, it's a silver painted plastic. It will get scuffed if you're not careful with it.
Solange82200 said:
Of course not. They are a supplies store, they don't have computer repair shops
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
So is there any other place where I can get it repaired....and get it done quickly
wynand32 said:
You'd need the receipt in order to return the unit to asters for a refund within their standard 14-day return period. You don't need a receipt to get warranty coverage from ASUS/Google.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Is there any other place where I can get it repaired and get the job done quickly
Saad.raza1 said:
So is there any other place where I can get it repaired....and get it done quickly
Click to expand...
Click to collapse
I don't think so yet. I think until the tablet is out longer, and there are spare parts, I just don't see how they could repair it since it's plastic. Have you considered finding a nice case that covers the bezel?
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 02:55 AM ---------- Previous post was at 02:54 AM ----------
Or if the marks are dark, you could maybe get silver car paint and lightly paint over them?
The only other suggestion I have, though it's a long shot, is finding a local store that repairs iphones or computers, and show them and ask what they can do. I doubt they can repair it though, but that is where you would go to get the glass on your iphone replaced, for example...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
I don't think so yet. I think until the tablet is out longer, and there are spare parts, I just don't see how they could repair it since it's plastic. Have you considered finding a nice case that covers the bezel?
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 02:55 AM ---------- Previous post was at 02:54 AM ----------
Or if the marks are dark, you could maybe get silver car paint and lightly paint over them?
The only other suggestion I have, though it's a long shot, is finding a local store that repairs iphones or computers, and show them and ask what they can do. I doubt they can repair it though, but that is where you would go to get the glass on your iphone replaced, for example...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Yeah the spare parts are surely the difficult thing to find......... Can you suggest any local store where I can try
The bezel will be hard to repair since its glued and hard to remove. You would have to seperate the bonded glass and LCD. At least that what it looked it to me when I disassembled mine first tablet trying to fix the screen lift. Its very easy to break the glass even for a pro so even if you get a pro or Asus to do the work it will be expensive since if the replace the entire front panel. Just get a hard shell to put on it and you wont even see the bezel. Sounds like you just have cosmetic damage anyways
neotekz said:
The bezel will be hard to repair since its glued and hard to remove. You would have to seperate the bonded glass and LCD. At least that what it looked it to me when I disassembled mine first tablet trying to fix the screen lift. Its very easy to break the glass even for a pro so even if you get a pro or Asus to do the work it will be expensive since if the replace the entire front panel. Just get a hard shell to put on it and you wont even see the bezel. Sounds like you just have cosmetic damage anyways
Click to expand...
Click to collapse
The bezel is made out of plastic right........so there it this product called meguiars plastic-x.....it is actually used to remove deep scratches off the plastic and polish it cleanly....same is the case over here since I have deep scratches on the bezel.......can someone confirm if it is safe to use...
Saad.raza1 said:
The bezel is made out of plastic right........so there it this product called meguiars plastic-x.....it is actually used to remove deep scratches off the plastic and polish it cleanly....same is the case over here since I have deep scratches on the bezel.......can someone confirm if it is safe to use...
Click to expand...
Click to collapse
I've used a product like that on my headlights before, it's basically a polish compound for plastic. I think it will ruin the finish of the bezel and won't do anything for your dents. Only way to make the bezel like new is to replace it or you can just ignore it since it's only cosmetic.
neotekz said:
I've used a product like that on my headlights before, it's basically a polish compound for plastic. I think it will ruin the finish of the bezel and won't do anything for your dents. Only way to make the bezel like new is to replace it or you can just ignore it since it's only cosmetic.
Click to expand...
Click to collapse
Actually they are scratches not dents.........but there may be other polishes which would certainly do the Job....any suggestions
And second,y I cannot ignore it.....
Just for info, in the UK they scan the barcode when they sell you a product, receipt or no receipt they have a record of your purchase and can confirm this without a receipt, if it wasn't scanned then that might be a problem.
Don't know if this helps.
Sent from my Nexus 7
Motorola Atrix (v1.10.436)
Nexus 7 (Vanilla root flavour)
Guys can you please tell me an alternative to my problem and tell me fast
since its not a defect the fastest solution would be to buy another tablet . GET the one you have fixed later and sell it on ebay .. Or well send it to me. Giggles..t
there is not quick pc /phone / tablet repair facility ..
These things are meant to be disposable..
Even if it takes days from Google or ASUS it is alright since you send your broken tablet once you received the new one
Sent from my Nexus 7 using Tapatalk 2

Cracked my N4's screen, unusable, where do I go from here? [UK]

So, it happened to me. Just my luck.
Was at university walking and the phone slipped from my hand onto the floor. It seemed to have survived that fairly well. Then it slid off the stairs (no barrier at the edge of the staircase going up my university) and fell about 8-10 feet onto the stair case below. Screen is ruined and unresponsive.
The phone is rooted and has an unlocked bootloader so I know this voids the warranty but I can lock the bootloader again and flash the phone back to the stock rom via cwm.
I bought the phone from Carphone Warehouse for £400 back in December because I couldn't wait and now I'm left with a brick. I need a phone to handle uni life and contact my fianceé in the States. I don't really want to have to spend money I don't have on a replacement N4 so is there anything I can do guys?
Any help at all will be extremely appreciated.
(I'd post a link to an image of the screen but cannot do so yet).
Thanks
Sorry to hear that, however the only option I think would've been better if you had phone insurance and it would replace your damaged phone and it would cost like 5 pounds a month. On the other hand maybe you can send it to Carphonewarehouse and see what the estimate is to get it repaired. Don't think rooted or not makes much difference in this situation.
Anyway good luck and hope you find some solution
Sent from my Nexus 4 using xda app-developers app
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
Click to expand...
Click to collapse
See that seems doable but the only problem is is the (is it aluminium?) that goes around the phone also got dented as it fell. This is even worse considering I actually DID have a case on it. I was using the Ringke Slim case. If anybody is using this case I highly recommend them to rethink their purchase because even though the phone hit the floor side on, it didn't protect it. Imagine if it hit face down. I have another generic 'S' silicone case from eBay and that would have done a far better job at protecting the sides. Shoulda, woulda, coulda eh?
Im wondering if LG's manufacture warranty will work in my favour at all? I just don't have the funds to replace the phone comfortably but that's the only option I see unfortunately.
I don't think you'll have any luck with warranty repair. Sorry about your phone though.
https://play.google.com/store/devices/details?id=nexus_4_8gb
Sent from my Nexus 4 using xda app-developers app
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
ryan stewart said:
A coworker priced out replacing his front screen and it was ~$260usd.
At that point Id just order another phone and sell the first for parts.
Click to expand...
Click to collapse
Sell the phone for parts? How would that work? Im not very savvy with this side of phones. Do I sell the phone in its entirety to a company who buys things like that? Sell on eBay for really cheap trying to get whatever I can get?
LG are asking for £40-120 dependent on the level of damage.
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
Click to expand...
Click to collapse
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
sarkster said:
Do u have a lloydstsb account? They do free phone insurance and fixed my broken screen in the uk.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Really?! Yes I do! How would I go about doing this?
Check their website there's a link from there. Give them a call register the phone with them log on to their website and create a claim. Then they ask you to send the phone in. Note: do everything recorded del. It costs £50 excess they turned mine around in under two weeks from start to finish
Sent from my Nexus 4 using xda app-developers app
bennyboy182 said:
LG are asking for £40-120 dependent on the level of damage.
Click to expand...
Click to collapse
Undeadwolfy said:
Really? Please can you give me a link to this info? I'd pay anything between that in a heartbeat if I can get it fixed. Once I reach 10 posts I'll post some images of the phone.
Click to expand...
Click to collapse
This is true, I've read threads on here and Reddit with this information but can't find them atm.
Contact LG directly and they should help you.
fairlight2x said:
Ouch, nightmare...
The only cheap way is to repair it yourself. If the mainboard is ok, get a new front and back panel. From the teardown I've seen of the Nexus 4, it doesn't seem that difficult. I'm sure there is a vid on youtube you can use as guide. If you can't do it yourself, a new phone seems to be the only option. At least it will be cheaper this time... Did you have a case on it when it dropped?
Click to expand...
Click to collapse
I disagree. The only cheap way to do it is via insurance, 50 quid excess or whatever is a lot cheaper than the 150 pound screen is going to cost.

LG G2 Replacement

Long story short, dropped the phone and shattered the screen. Digitizer dead so touch screen doesn't work!
Yesterday was the last day I could have put the insurance on it so I cant take it back to Best Buy or anything.
Called LG and they said I have to send it in but i don't wanna imagine how much hey will charge me.
Anybody know if they sell the digitizers separate to buy to replace the screen?
Any help will be appreciated
multiple options http://wap.ebay.com/Pages/SearchRes...06567508&emvAD=360x567&nbpr=3&nbcol=1|UNKNOWN
Sent from my LG-D800 using Tapatalk 4
joshuadjohnson22 said:
multiple options http://wap.ebay.com/Pages/SearchRes...06567508&emvAD=360x567&nbpr=3&nbcol=1|UNKNOWN
Sent from my LG-D800 using Tapatalk 4
Click to expand...
Click to collapse
I got a error when I went to the link
Go to eBay and type d802 digitizer (or d801)
Sent from my LG-D800 using Tapatalk 4
But is it compatible with the D800 AT&T version?
Man I hate buying things from China haha I always feel uncomfortable because I've had bad experiences lol
Sent from my LG-D800 using Tapatalk 4
To be honest I heard the screen replacement was 120-180... might just want to send it in....
Sent from my LG-D800 using Tapatalk 4
joshuadjohnson22 said:
To be honest I heard the screen replacement was 120-180... might just want to send it in....
Sent from my LG-D800 using Tapatalk 4
Click to expand...
Click to collapse
Yeah I asked but they didn't wanna mention a price at all because they want me to send it in and they wanna see it. But you can clearly see that the LCD isn't broken, just the panel on top.
I might send it in and I know if I choose not to they will send it back.
Sent from my LG-D800 using XDA Premium 4 mobile app
blacknet101 said:
Yeah I asked but they didn't wanna mention a price at all because they want me to send it in and they wanna see it. But you can clearly see that the LCD isn't broken, just the panel on top.
I might send it in and I know if I choose not to they will send it back.
Sent from my LG-D800 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Just sent mine to LG to have the screen/digitizer replaced for the same thing.... $105 plus what it cost me to ship it there.....
blacknet101 said:
Long story short, dropped the phone and shattered the screen. Digitizer dead so touch screen doesn't work!
Yesterday was the last day I could have put the insurance on it so I cant take it back to Best Buy or anything.
Called LG and they said I have to send it in but i don't wanna imagine how much hey will charge me.
Anybody know if they sell the digitizers separate to buy to replace the screen?
Any help will be appreciated
Click to expand...
Click to collapse
Was it protected in any sort of a case when you dropped it, or was it totally naked ?
mouf32 said:
Just sent mine to LG to have the screen/digitizer replaced for the same thing.... $105 plus what it cost me to ship it there.....
Click to expand...
Click to collapse
Same here. I thought they were going to charge an arm and a leg, but $105 isn't bad in my opinion!
blacknet101 said:
Long story short, dropped the phone and shattered the screen. Digitizer dead so touch screen doesn't work!
Yesterday was the last day I could have put the insurance on it so I cant take it back to Best Buy or anything.
Called LG and they said I have to send it in but i don't wanna imagine how much hey will charge me.
Anybody know if they sell the digitizers separate to buy to replace the screen?
Any help will be appreciated
Click to expand...
Click to collapse
Lesson learned. Always put a case. You never know if a case could have reduced or prevented the damage.
Noam23 said:
Was it protected in any sort of a case when you dropped it, or was it totally naked ?
Click to expand...
Click to collapse
it was naked! I never put a case on my phones every since my first smart phone the Galaxy Fascinate it guess there's a fist time for everything!
mouf32 said:
Just sent mine to LG to have the screen/digitizer replaced for the same thing.... $105 plus what it cost me to ship it there.....
Click to expand...
Click to collapse
oh wow that's really cheap! the cheapest i can find the part on eBay was $140, I rather send it in! thanks guys!
i had a case on mine, but had it off when i dropped it a couple nights ago. same story--phone still works, but the cracks the dropped caused left the screen unresponsive to touch.
i also heard the same thing from LG, but my biggest issue was that i wanted to retrieve data that i had on the phone. they said that they always wipe the data when they do any repairs on it, so i purchased that screen from china and am giving it a go on wednesday.
wish me luck! :fingers-crossed:
So, lol, the same thing happened to me. I wanted to post a pdf of the tear down guide that might help you guys, as I couldn't find it anywhere online.
I was going to order the part online, but after hearing about it being cheaper to send to LG, I might just do that instead!
smoresrock said:
i had a case on mine, but had it off when i dropped it a couple nights ago. same story--phone still works, but the cracks the dropped caused left the screen unresponsive to touch.
i also heard the same thing from LG, but my biggest issue was that i wanted to retrieve data that i had on the phone. they said that they always wipe the data when they do any repairs on it, so i purchased that screen from china and am giving it a go on wednesday.
wish me luck! :fingers-crossed:
Click to expand...
Click to collapse
Yeah, my phone was wiped, but I had nothing important on there. I haven't activated it to see if it is still rooted or not. I can't get past the activation screen without a SIM card.
---------- Post added at 11:23 AM ---------- Previous post was at 11:22 AM ----------
Romans8vs1 said:
Same here. I thought they were going to charge an arm and a leg, but $105 isn't bad in my opinion!
Click to expand...
Click to collapse
To be honest it is cheaper then insurance..... I bought the ProtectCell after I broke the first one. and it is $200 or something up front plus $150 every time you break it.... Aka I could fix my phone 3 times before the insurance is a better deal.
Ughhh...same thing happened to me about an hour ago. Would one of you be able to share where you tracked down where to send it in. I'll start digging around for info on this, but thought I'd ask. Thanks!
jaskraft said:
Ughhh...same thing happened to me about an hour ago. Would one of you be able to share where you tracked down where to send it in. I'll start digging around for info on this, but thought I'd ask. Thanks!
Click to expand...
Click to collapse
Can't post a link since I'm new but lg(dot)com/us/support/repair-service/schedule-repair should work for you.
I dropped mine last week and called their 1-800 number to create a Return Authorization, rather than using the web page. Ended up being $146 to repair mine, which is still cheaper than local shops and far less risky than me trying to figure out how to do it solo. They received it Thursday, gave me the quote late Friday, and I called in to make the payment then. Hopefully it's repaired Monday and on it's way back to me by mid-week.
Endless Vertigo said:
Can't post a link since I'm new but lg(dot)com/us/support/repair-service/schedule-repair should work for you.
I dropped mine last week and called their 1-800 number to create a Return Authorization, rather than using the web page. Ended up being $146 to repair mine, which is still cheaper than local shops and far less risky than me trying to figure out how to do it solo. They received it Thursday, gave me the quote late Friday, and I called in to make the payment then. Hopefully it's repaired Monday and on it's way back to me by mid-week.
Click to expand...
Click to collapse
Awesome. Thanks so much for the reply. I think I will give them a ring tomorrow. I had found the LG repair link prior to your reply and, oddly enough, the G2 isn't even listed in the list of selectable products, so figured I'd have to call anyhow.
I'm generally extremely careful with my devices, maybe even anal, so I generally don't buy insurance. However, this is the second phone, after my G-Nexus, which has ended up with a smashed screen due to a freak accident. Starting to rethink my take on insurance......
Thanks again!
jaskraft said:
Awesome. Thanks so much for the reply. I think I will give them a ring tomorrow. I had found the LG repair link prior to your reply and, oddly enough, the G2 isn't even listed in the list of selectable products, so figured I'd have to call anyhow.
I'm generally extremely careful with my devices, maybe even anal, so I generally don't buy insurance. However, this is the second phone, after my G-Nexus, which has ended up with a smashed screen due to a freak accident. Starting to rethink my take on insurance......
Thanks again!
Click to expand...
Click to collapse
the lg g2 isn't listed because of the different model numbers (d800, vs980 etc), so just select the model you have. I'm waiting for my call from them now.
jbaruch76 said:
the lg g2 isn't listed because of the different model numbers (d800, vs980 etc), so just select the model you have. I'm waiting for my call from them now.
Click to expand...
Click to collapse
Thanks. I noticed that after the fact. Had been looking for the G2 so overlooked the other options. Ended up using the live chat option which worked very well. Also checked back in with live chat a few times to see where the process was at once I sent it in.
Long story longer, I will have mine back in my greedy little hands tomorrow if Fed-Ex holds up their end of the bargain. Like another poster stated, the repair cost was $146, which includes return shipping, plus my cost to send it to Texas. Took about 2-1/2 weeks total from the day I shipped to getting it back tomorrow. I saw another poster-or-two mentioned that their repair was quoted at $105. Not sure why mine and others were up at $146 since mine seemed like a pretty basic crack and I figured thus, it would be at the lower end of the reported repair chargees.
Looking forward to getting it back. Had already sold my G-Nex so I've been scraping by with my resurrected Palm Pre for the past couple weeks

When the Whitestone Dome goes, it goes!

Amazing how just in a few hours and not even dropping the phone, all of a sudden a small spiderweb crack appears and spreads like crazy. Beyond frustrating.
Sent from my SM-G965U using Tapatalk
the tempered glass is kind of fragile. If you break in the point.
SuperLeakTX said:
the tempered glass is kind of fragile. If you break in the point.
Click to expand...
Click to collapse
Not sure what you mean. "If you break in the point"??????
Sent from my SM-G965U using Tapatalk
theprfct10 said:
Not sure what you mean. "If you break in the point"??????
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
I meant if there is a point uneven, it will be cracked with just a weak force
Screen protectors are stupid and a waste of money. Last phone I had that scratched was a Nexus 4.
HellDiverUK said:
Screen protectors are stupid and a waste of money. Last phone I had that scratched was a Nexus 4.
Click to expand...
Click to collapse
It's all about deciding how much risk you're willing to take
Sent from my SM-G965U using Tapatalk
theprfct10 said:
It's all about deciding how much risk you're willing to take
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
and about how careful you are and how much money you will pay for the screen repair
SuperLeakTX said:
and about how careful you are and how much money you will pay for the screen repair
Click to expand...
Click to collapse
Accidents happen...... doesn't matter how careful one could be.
Sent from my SM-G965U using Tapatalk
I don't use a screen saver. I have insurance on my phone. If I scratch it I just give it a good punch and call and my insurance sends me a new one for $150.00 by the time you pay for 3 screen savers I'll just get a new phone .
philiptibbs said:
I don't use a screen saver. I have insurance on my phone. If I scratch it I just give it a good punch and call and my insurance sends me a new one for $150.00 by the time you pay for 3 screen savers I'll just get a new phone .
Click to expand...
Click to collapse
Understood whatever works!
Sent from my SM-G965U using Tapatalk
Whitestone provide lifetime warranty. Have now had 4 screen protectors from them in the past 2 months free of charge so no need to even spend $150.
I'm not sure which Whitestone dome company you're referring to but they do not replace screen protectors free of charge at least not anymore because I just did it and I had to pay $15
Sent from my SM-G965U using Tapatalk
philiptibbs said:
I don't use a screen saver. I have insurance on my phone. If I scratch it I just give it a good punch and call and my insurance sends me a new one for $150.00 by the time you pay for 3 screen savers I'll just get a new phone .
Click to expand...
Click to collapse
The replacement will take at least 24 hours to arrive, I can NOT have my phone in death
You can buy the same stuff from Aliexpress, I've bought one for s9 and it s kind of the same quality but for a better price
Links:
https://s.click.aliexpress.com/e/bSQKz9tI
https://s.click.aliexpress.com/e/crbpPSh2
Search for uv tempered glass s9+ if you want more results
theprfct10 said:
I'm not sure which Whitestone dome company you're referring to but they do not replace screen protectors free of charge at least not anymore because I just did it and I had to pay $15
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
Strange as its only been costing me $12 which they class as a shipping charge. Still better than replacing the screen.
I paid around $15 to replace the last one I broke (and had to mail my old one in.) My current one is cracked along the side off the screen. When it gets worse I'm putting the Aliexpress one on (which cost me less then $20 for two protectors), if it sucks I'll do another warranty replacement.

Categories

Resources