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Looking for some advice/help. I got my wife the Evo Shift a couple of weeks ago. Her phone has not been rooted and other than a few added apps the phone is completely stock. The phone reboots on her 4 and 5 times a day. She does not have any kind of task killer installed so that's not it. She plays Angry Birds a lot and uses Pandora quite a bit. I have also installed Sound Manager for her. Other than that I can't think of anything that would be helpful for trouble shooting. I have searched here and through Google and have not seen any info of others having this problem. I am not sure if I should root the thing or return it to best buy. I have the Evo and previously the Hero and am no stranger to rooting or custom ROMs. Just really did not see the need to root it since my wife has no idea about any of that. Any help or advice will be appreciated.
Thanks.
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
danaff37 said:
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
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Click to collapse
That's what I was thinking. I am a little worried its a hardware problem though. I guess I could always flash back to stock and return it if that doesn't fix it.
hell return it ya got nothing to lose but a headache
Did you try a factory reset?
Sent from my PG06100 using XDA App
JKILO said:
Did you try a factory reset?
Sent from my PG06100 using XDA App
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Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
hauntedchild said:
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
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Click to collapse
im running mine stock and rooted and dont have any problems with reboots. sounds like a app is probably screwing something up
i had a similar problem with one of the streaming media apps i used to use a month or so ago i cant remember the name but for some reason if i lost signal it would crash the phone and need to be rebooted
i took it off and installed tuneinradio and it worked better anyways
My shift was rebooting itself 3 to 4 times a day, I just rooted it and it seemed to stop rebooting itself for a day. Now its starting to reboot itself again, but not as often.
I am almost convinced its a hardware problem. Sounds too rare to be anything else. Maybe bad memory or something.
Sent from my PC36100 using Tapatalk
I had a freezing issue with my phone which people suggested possible due to pandora and bluetooth. Perhaps you have the same issue?
Anyway, try to find "bluetooth for automotive" settings for pandora and turn it off.
I wouldn't recommend rooting your phone if you think its broken. You might just end up breaking it further and render your warranty void.
If you can't fix it, get sprint to replace it.
i dont need a signature
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
Michael61182 said:
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
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Thanks for the input. I think I'm going to go ahead and root it. After keeping an eye on the situation its seems its only happening when she is at work. I can't imagine it will fix it but I think its worth a shot.
I think I fixed mine. I tried to use navigation and it kept force closing, that was strange because I've used it before with no problems. I googled around and found some info that if you had another text to speak engine in your phone then uninstalled it without setting it back to pico as default it would cause nav to FC, which is what I had done. So I set it back and checked "Always use my settings" in the Voice section of settings, nav started working and the reboot issue went away for the past 7 days.
I don't really know crap about phones and most tech stuff for that matter (heck 99% of what is said in these forums goes over my head) but I think why this fixed it is either nav or some app was trying to use pico or something and when it couldn't the phone would get an error and reboot itself. I may be wrong (probably am) but maybe she deleted something or changed a setting some app needs and that is causing her problem. Hope this helps in someway or at least gives you another direction to start checking.
Not sure when this started. I unlocked and rooted before I had even started up, and since then just used the Trinity kernel and toolbox, but apart from that completely stock. It was working, but now it force closes when bring up the results. For example if I ask for the weather it will be half way through the reply then back to the home screen. Happens both on typing and voice search.
Only two threads I can find are below, none of them have a fix
http://forum.xda-developers.com/showthread.php?t=1784694
http://www.xoomforums.com/forum/motorola-xoom-general-discussion/18016-google-now-crashing.html
I have deleted the cache and disabled/enabled google search. Any ideas?
philipwll said:
I'm having this problem as well with my Nexus 7. I'm not sure what's wrong with it. it's just so frustrating. I tried to download the offline language pack but still didnt work. Like u said no other post online available for this solution yet. Wondering if many people get this.
However one thing did happen, my nexus 7 ran out of batt and turned off by itself. I then plugged it into a power source and turned it on. I run an app and suddenly some blur screen like the TV tuned out came on and all i can hear is some buzzing sound. then i plugged off the power and i charged it again and everything was alright apart from the Google Now thing!!!!!
when the batt ran out, all the memories seems to be wiped out... such as time and date.. seems strange when they built such high tech stuff and they do not have memories to keep track of time and date?!
i really hope this gets resolved soon
Click to expand...
Click to collapse
Another N7 user
New version of Google Search downloaded today seems to fix
So I have the known freezing problem, where it freezes and have to reboot.
Well started having WiFi issues as well, ****ty connection, to having to turn off and turn back on the connection because it wouldn't work at all. This is related to the freezing problem correct? Also, how does it seem to be getting worse? Shouldn't it just be the same until they send an update?
Yes, I have tried all suggestions options.
From what I've read here on the forums along with a few other sites is that the WiFi freeze is an issue with GNex and 4.2.1. Just hold tight for an update and the issue should be fixed.
But with random reboots, are you using a stock ROM and Kernel?
TheGrayHatter said:
From what I've read here on the forums along with a few other sites is that the WiFi freeze is an issue with GNex and 4.2.1. Just hold tight for an update and the issue should be fixed.
But with random reboots, are you using a stock ROM and Kernel?
Click to expand...
Click to collapse
Yes it's stock everything.
Started noticing other things, think it's related to WiFi somehow, for example this site will not let me log in, I type my credentials it says thanks, and then loads the page again without my logged in. Also, another site does not let me type, i hit the first letter and the keyboard goes away.
Some weird things. Hoping it will all be fixed with an update.
I think I also noticed a very small light bleed (only noticeable on the nexus loading screen), should I try to exchange it or is that pretty much the same on all devices?
bmancell said:
Yes it's stock everything.
Started noticing other things, think it's related to WiFi somehow, for example this site will not let me log in, I type my credentials it says thanks, and then loads the page again without my logged in. Also, another site does not let me type, i hit the first letter and the keyboard goes away.
Some weird things. Hoping it will all be fixed with an update.
I think I also noticed a very small light bleed (only noticeable on the nexus loading screen), should I try to exchange it or is that pretty much the same on all devices?
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Click to collapse
Hmm, if your device does suffer from light bleed, then it should be reproducible (In my opinion).
To try and reproduce it I would do this:
Turn brightness all the way up and disable the AUTO setting
Download the app, Display Tester, from the Play store (There is a myriad of similar apps, find one for you)
Optional: Check for dead pixels by cycling through the colors
Get to the black preset and see if you notice any shades of white coming through. If the black is consistent with the remainder of the screen, then no bleed. If not, they you may have some
Truth be told, I've read many posts in-which people complain how this is their Nth unit. If you feel that the minor bleed ruins your experience with the device, then return it. If not, then enjoy it! My personal opinion is to keep the device and not risk receiving a device with greater issues. And with the wifi lag, are you using Chrome as your browser? If so, I would try boat Browser (Flash Support) or Dolphin Browser with Jetpack. If that solves the WiFi issue (credentials) then there you go! If it doesn't then you can always try flashing a ROM or Factory Resetting. Good luck! :good:
I will try that out.
And with the browser, it's not just the browser with issues, other internet apps do have issues as well.
*update
I tried the test, and it seems there are two small areas at the top right side of the screen. I can only see it on black, so it does not wreck my experience.
Something like this, does it get worse? The year warranty that it has, is this something they will fix/replace?
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
ThomasBags said:
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
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Click to collapse
You talking about the tablet itself, or in my router settings? How would I do that on the tablet?
I checked my router, it's on Channel 6, so not going to help me.
You should be able to change the channel, but I don't see a correlation between the two.
ThomasBags said:
I found you can fix wifi issues temporarily by switching the channel to 8 or anything other than 11
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Click to collapse
Changing the wifi channel may help, it would depend on your network and the networks around you though.
I've had the same issues with wifi it's an absolute nightmare. I thought my first tablet was genuinely faulty since I couldn't find too many complaints here about the wifi. However the replacement I have been sent is the same. I'm not sure if it's an issue with 4.2 and certain routers but I had the wifi drops, and more annoyingly I had poor wifi signal that would frequently drop to no bars and cut the video I was watching at the time. Very frustrating.
I have not had a chance to test my nexus 4 however the wifi reception on that is pretty poor too while my old desire hd is fine so I'm sure it's android. Not sure how long it's going to take for a fix of any kind, there are a few reports on the Google submission page with a lot of replies.
Best thing to do is to submit a bug report to Google. At the very least it may get them to actually acknowledge that there is a problem with jelly bean.
Yeah it's starting to pass me off, it's getting worse by the day. Almost unusable.
Not sure if I should send back or wait for update.
Does anyone have this same problem? I already did factory reset for about 6 times. wipe cache and dalvik but still, the issues are still there. the wifi keeps on dropping and so slow compared to 4.2.2. sometimes it stuck downloading on play store, and takes too long to load on email. The wifi bar is full and blue, so I don't know why this happens. The bluetooth also does not work with my n7000. Whether sending or receiving files. It just shows error. I'm on stock 4.3 with root. Issues are there with or without apps installed. Can anyone help? Thank you! I'm also wondering if other nexus 10 users have this problem since I read some don't. I'm really frustrated with Google, I waited 8 months for Google to fix surfaceflinger and now WiFi and Bluetooth do not work like it used to. I'm never satisfied with this device, I wish I hadn't bought their product. A waste of money and time!
I don't know if this is double post, if so please tell so I can delete.
Im having wifi issues. I will connect at 130mb for like a min and then it drops to 24 and stays there. It will also go from showing full bars and barely load anything and then drop to 1 or 2. I take my wifes nexus 7 and she has no issues with it. I keep doing searches every day to see if more people are having this problem. Im using a asus rtac66n router which im only a couple feet away from
Same exact problem on galaxy nexus with 4.3. Problem from earlier android version is back!
Try changing the channel bandwidth from default 20/40MHz to 20 MHz only.
After trying for a week, it seems like custom rom (vanilla rootbox) fixed both of my issue. Both wifi and bluetooth now work. And my wifi is now fast just like in 4.2.2. However, surfaceflinger seems not fully fix yet. I still experience ram issues like apps keep on restarting until I need to reboot to clear ram. Anyway, it's still worth a try. I would recommend you to try vanillla rootbox maybe it could help you!
MartiniGM said:
Try changing the channel bandwidth from default 20/40MHz to 20 MHz only.
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Click to collapse
Ok, I'll try that. Is the theory here that bluetooth interferes with the wider band?
Has anyone else been experiencing GPS not holding lock or not locking at all? There are tons of people having the problem in the Google groups.... Surprising to not see more about it here..... Let's get the word out if you do.... Mine will not keep a lock no matter what.... Many resets and other nonsense.... It will sometimes lock but loose it on the move or just drop the lock without moving....
Here are some of the fixes that have been tried / tested:
resetting back to stock
removing google services
downgrading maps
changing settings for WIFI
user data wipe
clear cache
Some of those may temporarily fix it, but any sort of long term use the issue always comes back.
https://productforums.google.com/forum/#!topic/mobile/prfUDZA7M2s[1-25-false]
http://www.phonearena.com/news/New-G...oblems_id46225
http://www.geeky-gadgets.com/new-nex...ms-09-08-2013/
http://www.slashgear.com/nexus-7-tab...lems-09293337/
http://news.cnet.com/8301-1035_3-575...by-gps-glitch/
^ the google group where it's been reported by hundreds of people.
Sent from my Nexus 7 using xda app-developers app
Read about this somewhere on here. Can't figure out how to search a specific forum on this app though so I can't find it.
I think the guy fixed his problem but I don't remember how. Sorry
Sent from my Galaxy Nexus using xda
yeah, there are been several people that "claim" to have fixed it but... it's not really fixed. there have been many different "solutions" thrown around over in the groups but, again none of them worked long term. it might work for a little while, but not for very long. anyone that has a N7 i suggest you test it out.... Try bringing up maps, cache the offline map and try to use the GPS to navigate somewhere.... It will drop off everytime.
Google is going to have to release a patch, that is going to be the only fix!!
Some of the fixes that have been tried are:
resetting back to stock
removing google services
downgrading maps
changing settings for WIFI
user data wipe
clear cache
Some of those may temporarily fix it, but any sort of long term use the issue always comes back.
so... what's the deal here. I don't see how more people aren't having this problem with the responses on the google site. have people been successful using it? or do u not use it at all anyway? or is it because you have a ROM that it works on? please let me know.
My temporary solution (as suggested by others) is to ONLY allow 1 app which may access GPS.
So I disabled Earth, Maps, GPS Tester (some widgets may use GPS too) ... only leave Sygic navigator. I've navigated a few long drives without issue. Re-enable those apps will bring back troubles.
This works with different ROMs, so it's not a ROM problem.
Hopefully Google will have a fix soon.
yeah, that only seems to work for a short period of time too! thanks though!
well, at least it's out in the open now and it will force googles hand!
http://www.phonearena.com/news/New-Google-Nexus-7-having-GPS-problems_id46225
http://www.geeky-gadgets.com/new-nexus-7-suffering-from-gps-problems-09-08-2013/
http://www.slashgear.com/nexus-7-tablet-owners-reporting-gps-problems-09293337/
http://news.cnet.com/8301-1035_3-57597753-94/new-nexus-7-plagued-by-gps-glitch/
I haven't touched Google services, just simply disabled (GPS-accessing) apps such as Maps, Earth, GPS Tester.
I only left one app (Sygic) on my Tab. The last few days, I've had no issue with GPS navigation. Everytime I've tried,
I got GPS locks within a few seconds. I've done a few drives (mostly under 1-hr) and everything is normal and accurate.
I've not seen it fail yet.
It isn't 'failing' at start, necessarily. It won't keep lock after stopping and starting.
Can you enter address. navigate to the address. Stop and them do it again?
AnarchoXen said:
It isn't 'failing' at start, necessarily. It won't keep lock after stopping and starting.
Can you enter address. navigate to the address. Stop and them do it again?
Click to expand...
Click to collapse
Like going to work ... going to lunch .. going home .. I fired up the app fresh (I clear recent apps often)
haha.. I had quite a few struggles since day one, so I know how to make it fail.
I can start-close/stop-restart Sygic multiple times without failing. But if I re-enable those (GPS) apps and
switch between them ---> GPS no-longer works.
I have never had a issue using Osmand GPS yesterday. Locked on quickly each time after device was put to sleep about 5 times in a moving car ( i was the passenger at the time).
joined the forum to say i'm having the same issue with GPS (and possibly compass). looks like google is aware so that is at least good.
bought the tablet to use in an in-dash car install. loved it until yesterday and today when i started doing more in car function testing. wanted to test the google maps app out out while driving but the compass oriented me cocked in the wrong direction and spun around like a dradle before gps lost me completely. for a bit i thought omg, maybe it's so cheap because they got rid of the GPS chip.
i have to say i hate the google maps application right now too. the old google navigation app was incredible for "chase view" which gave you. the new google maps app is supposed to integrate the nav feature but you must be on a specified route. it's terrible, going to search for the old APK.
momostallion said:
i have to say i hate the google maps application right now too. the old google navigation app was incredible for "chase view" which gave you. the new google maps app is supposed to integrate the nav feature but you must be on a specified route. it's terrible, going to search for the old APK.
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Click to collapse
If you like the 3d view, tried Waze?
khaytsus said:
If you like the 3d view, tried Waze?
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Click to collapse
thanks! just downloaded and will try it out (once this gps issue gets fixed).
Suggestion to try by others.
"Go into settings, all apps, locate ‘network location’, clear cache, clear data, reboot and try using GPS again. Seen this behavior on another device where it didn’t like the backed up app data restored from the previous device."
NONE of the "fixes" are permanent. As soon as you start moving it loses your location, even if it hold it for an hour.... IT WILL eventually drop out again. All these "fixes" are a waste of time, i have done every single one posted in all teh forums they have talked about N7s. and it ALWAYS goes back to not working again.
it's just frustrating to have a brand new device that doesn't work properly, and then on top of it to do all these silly fixes and research for none of them to work either. bout to take it back and say forget it.
ogeretla said:
NONE of the "fixes" are permanent. As soon as you start moving it loses your location, even if it hold it for an hour.... IT WILL eventually drop out again. All these "fixes" are a waste of time, i have done every single one posted in all teh forums they have talked about N7s. and it ALWAYS goes back to not working again.
it's just frustrating to have a brand new device that doesn't work properly, and then on top of it to do all these silly fixes and research for none of them to work either. bout to take it back and say forget it.
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Click to collapse
In the official forum of Google, they are one person that use cyanogen whiteout problems.
Appears that there is a software problem.
Enviado desde mi HTC One usando Tapatalk 4
Useless!!!! I was out on the bike all day and this thing acted up all day. At one point it got stuck on the x after rebooting for no reason. I ended up using my SGSIII as a GPS. I guess I need an BT GPS. I know people say hey mine is working but I just can't believe it really is. Or mine sucks.
Sent from my Nexus 7 using xda app-developers app
Has Google commented at all?
Sent from my Nexus 7 using xda app-developers app
malikadnanm said:
Has Google commented at all?
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Click to collapse
Last I looked into it, they said they were looking into it.