People complain that I'm muffled? - Nexus 4 Q&A, Help & Troubleshooting

When I'm in a call, I get interrupted all the time and told that I sound like i'm muffled, like I have my finger over the microphone, but I'm sure I don't. I've cleaned the mic hole to no avail.
Does anyone have any idea what would be causing this? It's immensely frustrating being interrupted while I'm talking to be told they didn't understand me because I'm too "muffled".

huh.
well, immediately after posting this thread, i called google to ask about it and without asking any questions just sent me an RMA.
not exactly what i was expecting lol

Related

Can't talk to people with it closed

Lately I've noticed a problem with my Universal. When I answer a call with it closed, I cannot hear the person who is calling. I don't know what could be causing this - has anyone else experienced it? If I answer with it closed...then open it... I can hear them just fine, same for when I answer with it open. I believe they can hear me with it closed, I just can't hear them.
It worked fine closed until around a week ago.
Can anyone think what's wrong?
Sounds like a hardware issue, I suggest u visit your local service point.

Phone volume decreasing when TEXT, EMAIL, OR ANOTHER PHONE call comes in while im on

Let me start by saying I LOVE this phone. Besides the 3G issue, it is a definitely an iphone killer! But, even though there are one or two things that could be corrected, the one issue that is a bit annoying is when im on a call, and a text, another call or email comes in, it throws the call volume all the way down till I can barely hear the person. I have to put the phone on speaker, then take it off speaker so it goes back to a leveled range where I can hear the person on the other end again. Am I the only one this is happening to? Is this a software issue? If yes, will it be addressed in the next OTA update?
I have the same issue. Hoping for a fix soon.
I just discovered there is a thread about this already. Guess I should have read through all of the posts on here. But none the less, it is annoying. I really hope it's a software issue and there will be a fix soon. Since the amount of ppl experiencing this is still in the minority compared to the 3G and touchscreen issues, I hope google doesn't forget about us..

Microphone issue N1

I have had my nexus for about a month now and a little while back started having problems with the microphone. People on the other end will say I sound like I am in a "tunnel" or "distant". Seems to get worse during long conversations. Sometimes I can hold a 20 minute conversation and not have one problem other times it gets so bad that they cant even hear me.
I have really good reception and 3g at my house. I called T-mobile to see if it could be something with their network and they said probably not since they had only noticed problems in Texas and some other random state (I live in BK,NY) . Called HTC and they were no help at all (said I should try and reboot my phone thats all they could think of). Called google and they said I sounded just fine. As I said before It doesn't happen during every single call, but I have had about 3 different people tell me the same thing...
Anyways, the bootloader is unlocked so I can't send it in to get it replaced or even have it looked at with out paying an arm and a leg.
Anyone Have any ideas? Anyone? Bueler? Bueler?
Thanks.
Ok this is just a random thought as I have had a similar experience, but only when I hold said phone with my shoulder. Are we perhaps doing something to the noise cancelling mic? Would covering it make a difference during a conversation? Something to do with the proximity sensor? i am just thinking out loud.
I dont think its the proximity sensor because I put tape on it keeping the screen off and it was still doing it. as for covering the mic on the other side I don't know. I guess i could cover it for a while and see what happens. I'm going to send it to HTC and see what they say. Hopefully its a hardware issue that they can fix for nothing.

Mic issues.

Right basically I got a g2 a couple of weeks ago and loved it but it started developing call issues where the person on the other end couldn't hear me very well or I sounded muffled (I swapped phones with someone during a call and it did sound awful) now I've tried the tutting noise cancellation thing of in call settings and a blast of compressed air.
but I was wondering if when I changed the battery a few days ago whether I may have dislodged something slightly and was wondering if anyone knew exactly where the mic was and what to look for. Now I don't mind changing the mic and everything else over as it was fairly easy doing the battery but thought I'd ask on here before ordering more parts
Do you have ok google from any screen turned on? I had the same problem, but after I turned off that option my calls are back to normal.
Sent from my Xposed G2
Ah not tried that one will give it a go, cheers
I have the same problem, but it only happens when I'm taking to them while laying down (thus the phone is parallel to the ground).
Are you laying down when this happens?
hootowlserenade said:
Do you have ok google from any screen turned on? I had the same problem, but after I turned off that option my calls are back to normal.
Sent from my Xposed G2
Click to expand...
Click to collapse
Thank you that appears to have done the trick might have to look into it though seems a bit daft offering a feature that messes up your calls, and I quite liked having it... Battery replaced, new white back cover on, next up is to try root it again and chuck cyanogen on it
mackster248 said:
I have the same problem, but it only happens when I'm taking to them while laying down (thus the phone is parallel to the ground).
Are you laying down when this happens?
Click to expand...
Click to collapse
No, but I do like the idea of my phone being lazy though and not working properly because it's lying down
I'd like to see a software patch that disables google now when a call is in progress... Pointless to be talking to someone and they hear you say "ok google" anyway... Maybe the solution is on Google's side of the equation. Shouldn't google be able to make some code telling the service to stop when a call is in progress, then reactivate once the call has ended? The service is pretty much useless during a call anyway, unless you want the other party to hear what you're searching google for.
Sent from my Xposed G2
chrisgrim said:
Thank you that appears to have done the trick might have to look into it though seems a bit daft offering a feature that messes up your calls, and I quite liked having it... Battery replaced, new white back cover on, next up is to try root it again and chuck cyanogen on it
Click to expand...
Click to collapse
Messes up the stock alarm too
hootowlserenade said:
I'd like to see a software patch that disables google now when a call is in progress... Pointless to be talking to someone and they hear you say "ok google" anyway... Maybe the solution is on Google's side of the equation. Shouldn't google be able to make some code telling the service to stop when a call is in progress, then reactivate once the call has ended? The service is pretty much useless during a call anyway, unless you want the other party to hear what you're searching google for.
Sent from my Xposed G2
Click to expand...
Click to collapse
I wonder what else it had messed up as I noticed since turning it off I've got track info back on my car stereo when I connect my phone, like you said gotta be a Google fix and not lg, no point having it if it is gonna cause issues

People tell me I'm hard to hear on a call?

I don't talk a lot on the phone, so it's taken a couple months to find out this issue.... When I'm talking to someone on the phone, I have to hold the phone pressed up against my face and speak a little louder than I normally do.. If I pull it away any at all, people are always saying they can't hear me or I sound really muffled.
I just called my voice mail and left a message, and this is what I've discovered as well. I knew what I said, but had problems understanding myself unless I held it right up to my face and spoke slightly louder than I've had to do with any other phone.
I heard, back in December, this was an issue and was to be fixed on the next update.... I'm now on a M29P (January release) ROM and nothing has changed.
Has anyone found this to be an issue or have you found a work around/fix for this?
I have the same issue.
When I put the phone in my neck so I have my hands free, people tell me I'm very hard to hear, and it's perfect when I hold it in a normal position...
It's quite frustrating, as I sometimes need to have my hands free..
Same here
tele_jas said:
I don't talk a lot on the phone, so it's taken a couple months to find out this issue.... When I'm talking to someone on the phone, I have to hold the phone pressed up against my face and speak a little louder than I normally do.. If I pull it away any at all, people are always saying they can't hear me or I sound really muffled.
I just called my voice mail and left a message, and this is what I've discovered as well. I knew what I said, but had problems understanding myself unless I held it right up to my face and spoke slightly louder than I've had to do with any other phone.
I heard, back in December, this was an issue and was to be fixed on the next update.... I'm now on a M29P (January release) ROM and nothing has changed.
Has anyone found this to be an issue or have you found a work around/fix for this?
Click to expand...
Click to collapse
Same happen here, it's because the noise reduction micro that the nexus 6p has back, check the small hole on the back face of the phone, when you are in a call put your finger there and they will say the same "I cannot hear you well", there are tweaks on the forums, but I have not tested yet, I used to use the speakers instead
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
I had this with the very first call I made, but haven't had that complaint since
Sent from my Nexus 6P using Tapatalk
republicano said:
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
Click to expand...
Click to collapse
do this. fixed mine and my mothers problem with calls being muffled
I can't fathom how this is still an issue. I get constant, i mean CONSTANT echo. People stating they hear themselves when they talk to me. I finally downloaded build prop editor as instructed here and edited persist.audio.fluence.voicecall=false as shown here. I have yet to test but it can't possibly get worse than EVERY DAMN CALL not working. Seriously , this is a phone, the tech for calls was perfected only a decade or more ago ?
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
http://www.digitaltrends.com/android/nexus-6p-microphone-issues-calls-youre-not-alone/
Look at all the people citing this as an issue here:
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
ncsuwolfs said:
do this. fixed mine and my mothers problem with calls being muffled
Click to expand...
Click to collapse
Do you have any issues when in busy areas like restaurants, bars, airports etc?
the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root.
Have the issue here too even after June update. Will be rooting to edit build prop to see if it helps since I'm not sure I'll get much of any help from Huawei's support.
republicano said:
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
Click to expand...
Click to collapse
Thanks for sharing this info I jus did the edit
Sent from my Nexus 6P using Tapatalk

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