Related
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Re: Just got phone working the way I want it, NOW ALL SOUND
NewSPV said:
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Click to expand...
Click to collapse
I've had this a couple of times and found that a soft reset will sort it out.
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Re: Just got phone working the way I want it, NOW ALL SOUND
TheBrit said:
NewSPV said:
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Click to expand...
Click to collapse
I've had this a couple of times and found that a soft reset will sort it out.
Click to expand...
Click to collapse
Paul, how long did you have your phone from Orange when it first happened?
I have had mine around 1 month now, I have 'Soft Reset' and 'Hard Reset' but the problem is still there. Did you get yours directly from Orange or a dealer, have you spoken to either?
I am going to call the dealer tommorrow and try to get them to send a swap out, this is an obvious defect if it has died in a month.
bjrmd said:
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Click to expand...
Click to collapse
Yes resetting does not seem to work, try to get a swap out if you can, I am going to try tommorrow, it has to be a manufacturing fault.
bjrmd said:
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Click to expand...
Click to collapse
I think you are right, it does appear to be a connection fault. I started media player tapped near the speaker a few times and got a second or two of music then it died again, it gives stuttering sound when tapped.
Repair Info
My Dopod 818 Pro unfortunately also has the same problem. Anyone have any advise on the best way to reach Dopod? I am living in NY and I bought the phone in Wanchai. I tried emailing them, but there has been no response. Thanks in advance.
Hi
Just sent my phone back for a new one, Orange confirmed it was a hardware fault and said I was entitled to a replacement phone. Seems that this is a known issue with the Prophet. They would not say though if it was just part of a bad batch, or generally bad manufacturing. I guess we will see when your phones begin to fail.
NewSPV said:
Paul, how long did you have your phone from Orange when it first happened?
Click to expand...
Click to collapse
Hi,
It happens now and then - not more than around one a month. Not a hardware fault in my case just windows doing its occasional bug thing.
NewSPV said:
Hi
Just sent my phone back for a new one, Orange confirmed it was a hardware fault and said I was entitled to a replacement phone. Seems that this is a known issue with the Prophet. They would not say though if it was just part of a bad batch, or generally bad manufacturing. I guess we will see when your phones begin to fail.
Click to expand...
Click to collapse
I reckon it's probably a bad batch. I got mine just after they came out and hardware wise it's been fine.
When I'm on the phone with the Cingular 8525, I would randomly hear some kind of soft typing/clicking noise through the speaker.. I tried talking on the phone with my bluetooth headset and I still hear the damn noise!
Anyone else experience this?
possible screen tap sound from your cheek or something in your pocket (when using bluetooth) touching the screen? turn off screen tap sounds and see if it goes away.
I hear the same thing when I'm driving down the Pennsylvania Turnpike... It just may be one of the reasons I return this phone... Never had this issue w/ my other phone.
JuniorPhatFarm said:
I hear the same thing when I'm driving down the Pennsylvania Turnpike... It just may be one of the reasons I return this phone... Never had this issue w/ my other phone.
Click to expand...
Click to collapse
I used to get various clicks/sounds, which were meant to be there but annoying until I turned off event sounds etc.
Mike
nah, my screen tap sounds are off, and im 100% sure im not touching the screen causing it to press buttons.. also with my bluetooth the phone can be sittin on my desk and i still hear the faint clicking/type writer noises
this is really starting to annoy me.. i'm really wondering if this is a problem with teh 8525's or if its just my phone thats defected
Yze said:
nah, my screen tap sounds are off, and im 100% sure im not touching the screen causing it to press buttons.. also with my bluetooth the phone can be sittin on my desk and i still hear the faint clicking/type writer noises
this is really starting to annoy me.. i'm really wondering if this is a problem with teh 8525's or if its just my phone thats defected
Click to expand...
Click to collapse
I'm not aware of this being reported by others, except for a couple on this thread. So if event sounds are of and no apps running like push mail then I would think it's a faulty device.
Just for info you described the noise but I'm not clear whether this is an occasional sound or a more or less continuous noise. I'm afraid this device when you get a good one is briliant but there is a high number of flakey ones out there. Warranty return??
Mike
mikechannon said:
I'm not aware of this being reported by others, except for a couple on this thread. So if event sounds are of and no apps running like push mail then I would think it's a faulty device.
Just for info you described the noise but I'm not clear whether this is an occasional sound or a more or less continuous noise. I'm afraid this device when you get a good one is briliant but there is a high number of flakey ones out there. Warranty return??
Mike
Click to expand...
Click to collapse
I'm on my second one and it seems to be on a certain strip along the Pennsylvania Turnpike that this persists... Anyone else still experiencing something like this?
Yze said:
nah, my screen tap sounds are off, and im 100% sure im not touching the screen causing it to press buttons.. also with my bluetooth the phone can be sittin on my desk and i still hear the faint clicking/type writer noises
this is really starting to annoy me.. i'm really wondering if this is a problem with teh 8525's or if its just my phone thats defected
Click to expand...
Click to collapse
You're probably well aware of this but just in case. Turning of screen tap sounds is not the same as turning off event sounds. Event sounds can be heard for all sorts of reasons including taping screen i.e when application starts to open but also as for example a wifi network is detected and any other event like switching from 3g etc etc.
Mike
My unit just started that weird rhythmic clicking sound this Friday. I've had the unit for a month. I get the noise in all places I've used the phone - all around the city.
The clicks happen in pairs, 1 pair roughly per second. A sequence of these pairs lasts between 3 and 10 iterations. Then a break the length of one pair and off they go again.
I too have done a soft reset and stopped all apps running. The clicking persists.
Hi, can anyone advise as to why I lose the all sounds on an Orange Branded M3100 phone, other that Microsoft voice command 1.6 no other software has been installed! The details of the ROM are as follows
Operator Version: 14.123.1.614
ROM Version: 1.23.61.4
ROM Date: 07/13/06
Radio Version: 1.06.00.00
Protocol Version: 32.37.7010.01H
Here what happens no sound on the phone, reset the phone sound is now back, after a while, don’t know how long but the sound disappears, you get no ringing sound, menu click sounds nothing, reset the phone again and all is back, so it would suggest that it’s not a hardware failure but a software failure, how can I stop the orange branding installing itself after a cold reset in case something there is causing the problem, has anyone else came across this problem?
This is a brand new phone only received it Friday, does it need to go back?
Kind Regards
Dogo
I've recently noticed on my 8525 too, after a while it seems to just go on silent but the setting isn't changed it still set to on and no sound comes out of the phone no matter what program is used.
Phew, I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
To isolate whether this is hard or software you could try doing a full backup. Do a hard reset and let the device run for as long as it would normally take to show the problem, without any additional software. But do run wifi and power intensive applications to warm up the device - as this can cause internal connector problems.
If the problem is gone, this will tend towards a software problem although not an absolute guarantee. There are some issues that are related to both soft and hardware!! For example the screen fading to white issue can be caused by running (power intense) software that makes the device warm and that in turn causes pressure to be put on the screen.
A final thought, the speaker connection block is next to the stylus tip. There have been cases of the inserting and removing of the stylus causing the connector to become loose. This can cause intermittent sound or no sound at all. The warranty voiding fix is easy. Remove back and check connection is tight. No further dismantling needed. Ensure camera toggle arm is engaged before putting screws back in. (Rear Speaker)
The front speaker can also have issues. has spring contacts that can become slack - poor contact with m/board. There is a thread on checking this.
Mike
No Sound, not a Stylus issue
8525, ms voice dial 1.6,
HTweakC 2.0,
SBP Mobile Shell 1.0.0 build 2632.
ROM 1.34.502.1
radio 1.16.00.00
This has been happening about a week, nothing new installed. On Saturday I missed 12 calls because it was "auto-muted" nothing was on mute, just no ring sounds or anything else. I thought it might be some setting, I suspected that it didn't come back after I had set on vibrate for a meeting, so I went through everything, looks good. had to soft reset for audio to come back. Happened again Yesterday morning after being on charger, had to soft reset, happened again this morning after being on charger, had to soft reset. I'm suspicious of the charge ciruits, the phone was placed on a night-stand and I checked to make sure sound was working AFTER i plugged the charger in (i am an on-call engineer for hospitals) when I got up this AM the first thing I checked was the sound, no sound. Had to do a soft reset and sound is fine.
THIS IS VERY, VERY, VERY troubling.
i cant say that my sound has been "loose"
thefunkygibbon said:
i cant say that my sound has been "loose"
Click to expand...
Click to collapse
yep, I agree. My keyboard slider might be loose, but never had problems with the sound.
No sound - possible solutions
I too have had the no sound problem, but I also have a solution (well it seems to work for me and a few other people I know)
I have found that if I have more than about 800 sms messages on the phone (combined count across inbox, sent items, deleted etc...) my phone will decide sometimes to stop making any sounds.
Other symptoms include thew screen not going back to the background when problems are "closed" (well press the X button), sometimes not changing from portrait to landscape.
Hitting the reset key temporarily fixes the problem, but it strike again at any time...
I have seen this on both the official UK orange firmwares
As a side note, more than about 1000 sms messages and 5 unread sms messages and the phone will lock up about 10 seconds after the phone boots up. You have to be quick when the phone boots to go in to the sms inbox and delete 1 message before the phone locks up. This can be a bit tricky but i have done it a few times
from readingmany related threads, it looks like there are several causes for this issue. for me, it was definitely microsoft voice command 1.5 and 1.6. I turned off any notifications from voice command and my problem went away. no calendar voice announcements, no callerid, no bluetooth routing announcements, etc. voice command simply doesn't give up control of the audio sometimes, and it appears to occur most when it wakes up and announces something.
All I use voice command for now is voicedial. try that a while and see if you are fixed.
1.5 was worse, but 1.6 does it too.
good luck!
wes
saga continues
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
labrati said:
It did it again, twice in one day. Picked up the phone, (it had been resting on the table for several hours). No sound, I tested by placing a call and turning speaker on.. this works! So the speaker (rear) is fine as well as the front (ear).
After I heard the speaker on speaker phone I tried hearing the dial tones or other sounds, none. No incoming ring.
Device and phone volume on FULL
Turn volume off, vibrate, on, off on, and from phone screen turn to vibrate then back to sound
Vibrate still works for inbound calls
Turn voice command off and on
Go to phone (in settings and play the ring I've chosen) and suddenly it’s working again?
I'll try the turning all but phone options in voice command to no-notify. But to tell you straight, this is silly, one more day of this and it's probably (unfortuately) crackberry city for me. I simply can't have a phone that doesn't ring. I guess some ittertation of an O2 would do.. but I'm not too keen on plopping down another 5bills....
any ideas?
Click to expand...
Click to collapse
I have just read your last two posts. I am wondering whether you are saying you have a sound/ringer problem OR whether you mean the phone sometimes crashes and therefore does not ring (i.e. you then need a soft reset) and sometimes you discover you've missed a call but never heard it ring.
If the above is true then I think you need to look for the solutions for avoiding hangs/freezing. I can guide you to these or a search will show them. It certainly does not appear that you have any physical problem with the speaker/earpieces.
Mike
dogo said:
Phew , I thought it was just me..
I have noticed it may be something to do with the Bluetooth ear piece, although it always seems to happen when I have left the phone a while. and never when I try to check for the problem
Click to expand...
Click to collapse
Hi, I never had a sound issue untill I started usin my HT820's, but have noticed a few times lately that my device sounds arent working, (I dont mean always through to the bluetooth headset) and I just power off/on the device, I dont get that many calls, so I havent missed any, and wasnt sure if it was rom or bluetooth related for sure, but I do usually leave my bluetooth on, just not always the headsets, it also doesnt happen a whole lot.
Loose connector
I'm not sure if this will help anyone, but i was losing sound on my 8525. I had dropped my phone twice and the rear speaker connection had gotten loose so i opened it up following the directions at http://www.howardforums.com/showthread.php?t=1152710&page=1&pp=15
and now i have sound again.
Continued Issues
Mike, thanks, the issue isn't with the phone locking up at all, it's been very stable, I think I've soft-reset probably 3 times in two months.
The phone literally will stop emitting any sounds. I can still hear if I place a call and if I place that call on speaker phone it's fine. However if you call the phone, try to play an audio file, etc there is no sound that emits from the device.
It did it AGAIN today, I tested, was able to place a call and put it on speaker and called it with my other phone, the pop up screen announcing the inbound call came up and everything else on the phone worked as it should (except no ring). I then went to settings phone and hit ok (top right of screen). BAM.. sound was working on the device again, inbound calls ring, able to play audio etc.
I did note one other possible anomaly, I have my PTT mapped to initiate voice command, when trying to use this I was unable to initiate voice command. After going to phone and pressing OK, voice command started working again. W/O voice command I'm sunk, I have 500+ contacts.
I placed a call to AT&T and I'm back on the "chronic retention" list.. ughhh.. I went through 8 treo's last time. I don't want another basket of refurbs to deal with, I like WM so much better than previous interfaces.. any ideas are very, very, very welcome.
-mike
More information
This morning, the sound was gone again, but I went into settings and started playing to see what else might induce it to work again, I tried voice command again, disabled and re-enabled, that didn't work.
I then went into sounds and that didn't work, went into Today, and Buttons neither of those worked, but when I went into input (didn't do anything, just opened it and closed it) sound started working again.
Hopefully, none of you guys have a newer ROM with the loud startup animation and attempted to turn down that volume via the registry as outlined in the wiki. Unfortunately, doing that also lowers the speaker volume so I just disabled the animation instead. Phone and bluetooth sounds fine but mp3 and everything else were also lowered to a whatever level depending on the startupanimation volume you set.
update
It did it to me again yesterday, this time only going to settings phone and pressing OK would make sound come back.
Today, the phone refused to dial or emit any sound. Would not come back after soft reset (would not dial, no sound) had to do a hard-reset (removed battery). After first soft reset a windows came up to advise that mobile voice command couldn't start...
For a darn near $500.00 phone this is pretty sad. Love the phone but gee whiz...
Daily occurance
Well, it does it every single day at least once a day, and I've noticed the phone has slowed a lot, sometimes during SMS or email the cursor goes away or I have to wait 20-30 seconds for words to complete typing after I've finished. I guess I'll get my refurb next week. Perhaps go back to palm.. dunno...
possible fix?
I turned OFF the SMS message sounds and it seems to be working w/o losing sounds again! I'll let it run for a couple of days and see if this is the deal, but I now have no audio announcement for ActiveSync, POP email, SMS, or MMS. I do have audio/vib for missed calls. Anyway, it's been up and running fine all day. Good Grief.
no fix in sight
On hold with ATT right now for another phone. It did it again today at about 10AM. Strange, it may be time sequential, but it didn't do it at all yesterday.. it was great to have the phone ring.
I noticed that upon the vibration being triggered on really short spurts (for example when typing) that occasionally a clicking noise is generated. This isn't from the speaker, it's definately a mechanical noise.
For reference, My EVO is less then 24 hours old.
Anyone else experience this?
Thanks
I haven't heard any clicking and I've had mine for a week. I just tested it with typing and I don't hear any mechanical noise. Perhaps yours is defective?
The vibration on this phone is 100% more refined than the Hero's (in my opinion, lol). I turned off haptic feedback everywhere on my Hero because it was obnoxious and obtrusive. The haptic on the Evo seems smooth and intuitive. I prefer to use it on anything with the option.
I had it on a replacement vogue I got, it went away after awhile.
Take it into sprint and see if you can replace it.
My Nexus One use to do that. Did it from day one I had it since release date and still works fine.
I happened to notice this today myself but the noise eventually went away. I hope it doesn't become a big issue.
Yeah, I don't think it's necessarily a defect. Just when it gets triggered for such a short time-span that sometimes happens. Not that first phone I've noticed it on.
prestonr83 said:
My Nexus One use to do that. Did it from day one I had it since release date and still works fine.
Click to expand...
Click to collapse
Does it still make the annoying clicking noise?
myn said:
Does it still make the annoying clicking noise?
Click to expand...
Click to collapse
I was watching a podcast of the 404(cnet) and one of the hosts had something go wrong with his vibration on his evo....??
He said it will still vibrate like when calls came in, but for like the haptic feedback it didn't work.(yes he menitoned he had checked all the settings that were relative)
Dunno if this means anything to you but it could be more than a fluke problem. You never know...
I'm having this exact same problem on a nexus one...
danknee said:
I haven't heard any clicking and I've had mine for a week. I just tested it with typing and I don't hear any mechanical noise. Perhaps yours is defective?
The vibration on this phone is 100% more refined than the Hero's (in my opinion, lol). I turned off haptic feedback everywhere on my Hero because it was obnoxious and obtrusive. The haptic on the Evo seems smooth and intuitive. I prefer to use it on anything with the option.
Click to expand...
Click to collapse
After about two and a half weeks of ownership I started getting the click. It happens when the vibration is very short, maybe less than 1 second.
It isn't really obnoxious to me, but it is enough of a click that I notice it now.
Haven't noticed this ... yet ...
-_-
myn said:
I noticed that upon the vibration being triggered on really short spurts (for example when typing) that occasionally a clicking noise is generated. This isn't from the speaker, it's definately a mechanical noise.
For reference, My EVO is less then 24 hours old.
Anyone else experience this?
Thanks
Click to expand...
Click to collapse
lol I thought I was the only one.
Curious, how loud? Would the key tone, god forbid that even be on, cover it up? Medium volume? (Is that loud??? I don't use the key tones ... )
Mine does the same thing. Clicks every other input. At the home screen I can press the back button over and over and every other time is clicks.. doesn't sound healthy. Its getting annoying when texting because every other letter feels differnt making some letters feel like there is no vibration....
THe more it does it, it's starting to feel like a rattle, like something is loose....
I used to have that w/ my first evo. Then i bought a second off the market and it didnt have the vibration problem. so i returned the first...
I have this issue, will sprint do an exchange because of this? I can replicateit by holding the backspace key on swype, its a loud annoying clicking
Edit: I upgraded to the new swype and thenoise is gone
I have this same clicking sound, doesn't seem to bother me though!
yup, mine will occasionally do it too. It almost sounds like there is slack in there and whenever it starts up it slaps against something. Mine doesn't seem to be getting worse so I'm not to worried about it but I definitely notice it when it does happen.
xHausx said:
yup, mine will occasionally do it too. It almost sounds like there is slack in there and whenever it starts up it slaps against something. Mine doesn't seem to be getting worse so I'm not to worried about it but I definitely notice it when it does happen.
Click to expand...
Click to collapse
Sounds about right to me it don't happen all the time so I just assumed it worked similar to a ps3 controller? Prob not but I have noticed but not been bothered by this
Sent from my PC36100 using XDA App
Hi,
Just got my Desire HD today and it's all good except I've noticed a rattle when the vibrator kicks in, ie when you're entering text for a message etc that is a very different sound to the actual vibrator itself. Has anyone else noticed it?
anewhope said:
Hi,
Just got my Desire HD today and it's all good except I've noticed a rattle when the vibrator kicks in, ie when you're entering text for a message etc that is a very different sound to the actual vibrator itself. Has anyone else noticed it?
Click to expand...
Click to collapse
Dude! have the exact same Issue! I was going insane, because i thought it happened after i dropped my phone. But You're saying you have it and your phone is new. Anyone else?
My vibration motor failed last Friday. Makes a scraping/clicking/whining noise depending on how I hold it. Never dropped and kept in a HTC leather pouch all the time.
HTC UK quoted 28+ days to repair as "there is a backlog of repairs, due to us moving repair centres". Told them to fcuk right off, not waiting that length of time.
Twisted Phones4U's arm (who I bought the handset off) and they reluctantly agreed a replacement.
I'm still waiting for that, as the first replacement had extremely poor fitting covers, both battery & SIM/SD card.
Sorry to hear that andy. But the issue we are describing is the vibrator producing a rattling "click" sporadically when delivering haptic feedback. It's close in sound to an ipod keypress osund (LOL, didn't know how to describe it otherwise). It's a minor issue, but it's driving me insane! We want to see how many people have noticed it, and if there is a solution/workaround
Same issue here - worked fine for the first week of owning the phone and since then the vibrate function rattles so loud it's embarassing so I avoid using it altogether (not to mention it's a horrible high pitched sort of sound).
I have, however, noticed that if I gently squeeze the left and right sides of the phone and test the vibrate function it works correctly as it's meant to (I try to avoid doing this often as I'm scared I'll damage the screen by putting too much pressure on it). It's almost as if the vibrate motor gains some breathing room and space for movement.
This leads me to believe that either the various removable covers are no longer a decent fit (and they were a pretty bad fit to begin with) and are causing the rattle or the whole case has warped somehow causing the vibrate feature to play up.
I'd be interested to see if any other people confirm this to be an issue.
I have baught my Desire HD around 6 months back. Even my phone gives rattle sound (Something like there are some loose part inside). I don't remember if I have this issue when I bausght the phone, But I am facing this since long time.
In some threads they say the metal ring around the camera could be loose and it rattles when the phone vibrates. Maybe it could be that but my phone vibration is weak but normal.
there comes more and more a louder sound when the phone is vibrating. but when its in my bag, its sometimes better i hear it a bit