few days ago i've had a discussion with an HTC Global Operations Manager from Taiwan,
and i've asked him about HTC Policy regarding unlocking the bootloader.
when you go to the unlocking page, HTC Clearly states: "It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty."
seems good, isn't it? in case of hardware failure, we could use that warranty.. well.. actually.. we cannot.
Terms of use which you must agree to in order to use that service, states otherwise.
"HTC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES."
you can find it @ http://www.htcdev.com/terms under "Disclaimer".
the meaning of all of this is.. when you unlock your device, you void your warranty for the device, and it doesn't matter if it was just to gain root access or whatever.
from HTC point of view, they're not liable for anything related to the device as long thats concerns them.
and seriously? thats about the time to do something about it.
im an average user, bootloader unlocking for me would be done just to gain root access so i'll be able to backup my stuff.
seems like HTC ticket out of their financial crisis was the HTC One..
as for me, im gonna wait for Samsung to release their Galaxy S4.. if it won't have their amoled screens and their "pentile matrix"
im gonna go for it
p.s.
one of the questions that was asked during that discussion was why not to let the users s-off after unlocking.. anyway.. we gave up our warranty so.. what does it matter?
we couldn't get a straight answer about it.. all we could get was something that has to do with "security risk being protected" & "protecting the code"
I have heard the complete opposite and I myself have sent a phone away twice before with an unlocked bootloader and its fine. Also samsung have protection against people flashing non samsung approved stuff. Their bootloader has the counter. Good luck with the none pentile AMOLED, I imagine it will be pentile the note device usually has the non pentile display.
HTC is refering to not being held accountable as a company. Ie. you cant sue them.
That has nothing to do with warranty.
Could be mistaken of course, feel free to correct.
ste1164 said:
I have heard the complete opposite and I myself have sent a phone away twice before with an unlocked bootloader and its fine. Also samsung have protection against people flashing non samsung approved stuff. Their bootloader has the counter. Good luck with the none pentile AMOLED, I imagine it will be pentile the note device usually has the non pentile display.
Click to expand...
Click to collapse
Their bootloader has the counter, indeed.
but its S-OFF. you don't have to go through a process to perform UNLOCKING OF ANYKIND and, you can reset that counter.
means, you can use your warranty.
with htc, you cant even temp root!
Maedhros said:
HTC is refering to not being held accountable as a company. Ie. you cant sue them.
That has nothing to do with warranty.
Could be mistaken of course, feel free to correct.
Click to expand...
Click to collapse
Warranty is a contract, therefor, it has everything to do with it.
p0xer said:
Their bootloader has the counter, indeed.
but its S-OFF. you don't have to go through a process to perform UNLOCKING OF ANYKIND and, you can reset that counter.
means, you can use your warranty.
with htc, you cant even temp root!
Click to expand...
Click to collapse
Most if not all Qualcomm HTC devices have had S-off obtained. It was just the Tegra devices that didn't.
obtained, not issued.
thats the HUGE difference.
Companies won't openly support rooting because it gives the user access to mess with SW & HW that could easily render the device useless, but if HW fails, there's a good chance they won't be able to tell if you rooted or not, where SW failure can be addressed by community help. Even upon touchscreen failure it is possible to unroot via physical buttons (at least on some devices) so the chances of catching a non user caused issue under warranty after which you can't unroot but leaving evidence for the HTC repair team to easily spot your wrongdoing is minimal.
p0xer said:
obtained, not issued.
thats the HUGE difference.
Click to expand...
Click to collapse
The fact that to get back to stock on samsung you have to obtain a way of getting rid of your flash counter which samsung is trying to make harder in getting rid of. So in terms of warranty they arent really different at all.
p0xer said:
few days ago i've had a discussion with an HTC Global Operations Manager from Taiwan,
and i've asked him about HTC Policy regarding unlocking the bootloader.
when you go to the unlocking page, HTC Clearly states: "It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty."
seems good, isn't it? in case of hardware failure, we could use that warranty.. well.. actually.. we cannot.
Terms of use which you must agree to in order to use that service, states otherwise.
"HTC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES."
you can find it @ http://www.htcdev.com/terms under "Disclaimer".
the meaning of all of this is.. when you unlock your device, you void your warranty for the device, and it doesn't matter if it was just to gain root access or whatever.
from HTC point of view, they're not liable for anything related to the device as long thats concerns them.
and seriously? thats about the time to do something about it.
im an average user, bootloader unlocking for me would be done just to gain root access so i'll be able to backup my stuff.
seems like HTC ticket out of their financial crisis was the HTC One..
as for me, im gonna wait for Samsung to release their Galaxy S4.. if it won't have their amoled screens and their "pentile matrix"
im gonna go for it
p.s.
one of the questions that was asked during that discussion was why not to let the users s-off after unlocking.. anyway.. we gave up our warranty so.. what does it matter?
we couldn't get a straight answer about it.. all we could get was something that has to do with "security risk being protected" & "protecting the code"
Click to expand...
Click to collapse
They cant get out of warranty for the phone if it is an inherent fault. They would have to prove that you had caused it by unlocking the bootloader and modifying the software, ie over-clocking and burning the cpu out. Why would they fix anybody's that sent it back unlocked if they didn't have to?
ste1164 said:
The fact that to get back to stock on samsung you have to obtain a way of getting rid of your flash counter which samsung is trying to make harder in getting rid of. So in terms of warranty they arent really different at all.
Click to expand...
Click to collapse
I have say htc to be very good even when rooted etc. all my devices have been repaired, within warranty picked up from home address and delivered.
Not sure about Samsung but they are making it more difficult to reset flash counter.
riz157 said:
I have say htc to be very good even when rooted etc. all my devices have been repaired, within warranty picked up from home address and delivered.
Not sure about Samsung but they are making it more difficult to reset flash counter.
Click to expand...
Click to collapse
Hi I am getting HTC 1st time so I dont know much about their system, can you tell me how are their repairability in case it bricked or its rooted and you need to give it to service centre? how hard or easy to root, theme or custom rom on HTC devices compared to S3? and I like sense 4 style home screen and animated weather on home screen, it it possible to get exact that look and feel on HTC one? what is the procedure to in-warranty repair and how much time they sake generally?
Thanks
onlinejobwork said:
Hi I am getting HTC 1st time so I dont know much about their system, can you tell me how are their repairability in case it bricked or its rooted and you need to give it to service centre?
I've never sent my device in when it's been bricked due to rooting or flashing custom rom so I can't really tell you.
how hard or easy to root, theme or custom rom on HTC devices compared to S3?
Requires bit more work to be honest. You have to unlock boot loader firstly But it is straight forward.
and I like sense 4 style home screen and animated weather on home screen, it it possible to get exact that look and feel on HTC one?
Of course it is just requires widgets.
what is the procedure to in-warranty repair and how much time they sake generally?
Generally in my experience within 7 days, provided all parts are available etc. very good service pickup and drop off wherever you are in the country.
Thanks
Click to expand...
Click to collapse
Jj
I can't understand why people are surprised that companies will void warranty upon unlocking the bootloader? A user (even experienced) can cause damage to hardware, even sometimes on purpose, to get a warranty claim.
If you damage a part in your desktop/laptop PC (due to overclocking, etc), you are liable for that part, so how is this any different?
Its irrespective if its HTC or Samsung or Sony or whatever, they must protect themselves otherwise they won't be around for much longer.
Sent from my GT-I9300 using Tapatalk 2
p0xer said:
Warranty is a contract, therefor, it has everything to do with it.
Click to expand...
Click to collapse
You misunderstand. HTCs "official" stance is:
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty
http://www.htcdev.com/bootloader
The disclaimer you highlight is them saying: If your phone blows up and hurts you due to bootloader, we cannot be held accountable. That statement has nothing to do with warranty as per my understanding.
If your phone is damaged due to hardware (not related to bootloader) then they will fix it. However, anything effected by Bootloader unlock (even indirect) will not be covered.
I believe you are simply misinterpreting their language (possible if English isn't your native language).
Maedhros said:
You misunderstand. HTCs "official" stance is:
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty
http://www.htcdev.com/bootloader
The disclaimer you highlight is them saying: If your phone blows up and hurts you due to bootloader, we cannot be held accountable. That statement has nothing to do with warranty as per my understanding.
If your phone is damaged due to hardware (not related to bootloader) then they will fix it. However, anything effected by Bootloader unlock (even indirect) will not be covered.
I believe you are simply misinterpreting their language (possible if English isn't your native language).
Click to expand...
Click to collapse
Thats the thing.. I'm not and wasn't interpreting.
like i said, i have spoken to an HTC Global Operations Manager from Taiwan. HE DID those interpretations.
from what HE said, you unlock your bootloader = you void your warranty and thats it.
i know its hard for people to understand that but that what he said.
i thought the same like you did, if i only rooted it.. didn't change anything in the device and my battery suddenly has gone kaput? NO WARRANTY.
because thats the meaning of their policy.
this has been told by an HTC Senior Official.
I had my Desire's motherboard replaced and I had disassembled the whole device once. The "void" stickers on screws were in pieces and it was S-OFF. It had this faulty PVT1 motherboard which had problems with CPU solderings.
No questions asked.
Well of course an official would say that. What else would you expect? An official is probably the worst person to ask that kind of contentious question. The way I read the warranty is that if you've unlocked your bootloader HTC might repair, at their discretion. It would depend on the problem. You can hardly blame them...
Sent from my XT925 using xda premium
p0xer said:
Thats the thing.. I'm not and wasn't interpreting.
like i said, i have spoken to an HTC Global Operations Manager from Taiwan. HE DID those interpretations.
from what HE said, you unlock your bootloader = you void your warranty and thats it.
i know its hard for people to understand that but that what he said.
i thought the same like you did, if i only rooted it.. didn't change anything in the device and my battery suddenly has gone kaput? NO WARRANTY.
because thats the meaning of their policy.
this has been told by an HTC Senior Official.
Click to expand...
Click to collapse
From my experience, HTC Has repaired non software issues previously. Believe what you would like, but I'll say it once again, the reps interpretation isn't the companies interpretation.
If I'm not mistaken, HTC has gone on record to say it would repair non software issues (too lazy to look it up atm). Some countries, in fact, require it by law.
EDIT:
Think of it this way:
My Car is a new car under warranty. I put an aftermarket exhaust on it.
Lets say a year later (car is still under warranty) the engine breaks. They will repair anything NOT related to the exhaust. So, not the exhaust system, but the engine, body, etc. are covered.
The word "damages" has a very specific meaning in law. That paragraph is a general disclaimer about use of the unlocking service, and has nothing to do with the warranty.
More importantly, consumer protection law often states that the retailer is responsible, not the manufacturer, and it is impossible to sign away your statutory rights.
Related
Hi folks
My Touch HD digitiser has gone faulty and its only 6 months old
or at least thats what i thought because the screen was not responding to touch. i am a electronic technical person so not totally naive.
I was using the wonderful NRG roms with no problems whatsoever.
I tried to replace the stock rom and spl before sending it back to HTC, but i had no way of checking it throughly because i could not get it past the calibrate screen.
Htc now want £159.00 to replace the motherboard, and they state the reason as the unit having foreign firmware installed which damaged the motheboard.
now the Htc touch HD was working perfectly apart from the fact that the screen would not respond to touch. and i admit it would run a little warm at times but nothing excessive. It has nerver been dropped. does anyone think that a complete motherboard would need to be replaced because of "foreign firmware"?
Is Htc trying to rip off their customers?
clearly the xda developers are just enhancing an already great product with their releases of wonderful firmware
this is clearly a hardware fault and not software.
please wade in with your opinions
hi, I totally agree with your statement, but if you restored the stock boot loader and then the stock rom you could say that you tried to do and hard reset of the device and because the screen didn't work you were unable of calibrating it. I think they can't prove that you used a different rom.
hope you solve soon.
greets,
Nicola
omniajet13 said:
Hi folks
My Touch HD digitiser has gone faulty and its only 6 months old
or at least thats what i thought because the screen was not responding to touch. i am a electronic technical person so not totally naive.
I was using the wonderful NRG roms with no problems whatsoever.
I tried to replace the stock rom and spl before sending it back to HTC, but i had no way of checking it throughly because i could not get it past the calibrate screen.
Htc now want £159.00 to replace the motherboard, and they state the reason as the unit having foreign firmware installed which damaged the motheboard.
now the Htc touch HD was working perfectly apart from the fact that the screen would not respond to touch. and i admit it would run a little warm at times but nothing excessive. It has nerver been dropped. does anyone think that a complete motherboard would need to be replaced because of "foreign firmware"?
Is Htc trying to rip off their customers?
clearly the xda developers are just enhancing an already great product with their releases of wonderful firmware
this is clearly a hardware fault and not software.
please wade in with your opinions
Click to expand...
Click to collapse
Unfortunately HTC can legally stand by their clauses with foreign software on device as having a cooked rom on device voids warranty. I know you tried to restore back stock, but you couldn't tell and if appears they have still found your NRG rom on device.
However they are hiprocrites as this does not affect the motherboard and they are just lOoking for any excuse to void warranty which unfortunately you provided.
I believe others have been in your shoes before and posted similar threads. Try searching for these and see if they can shed any light.
but how can they get away with that?
If you buy a computer (which is what the Touch HD effectivly is), then you are entitled to use any operating system you whsh. wether it be Linux, Windows or Apple MAC. and if you develope a hardware fault then this cannot invalidate your warranty???
I dont get it? also how can they say it needs a new motherboard when it is clearly the digitser which has gone wrong?
omniajet13 said:
but how can they get away with that?
If you buy a computer (which is what the Touch HD effectivly is), then you are entitled to use any operating system you whsh. wether it be Linux, Windows or Apple MAC. and if you develope a hardware fault then this cannot invalidate your warranty???
I dont get it? also how can they say it needs a new motherboard when it is clearly the digitser which has gone wrong?
Click to expand...
Click to collapse
I believe someone else asked this same question in another thread, though which one I have no idea. They asked similar question about how does HTC get away with this and I believe (if my memory bank is working) they wrote a letter to them and where able to still get it under warranty (don't hold me to this though) as they argued a new rom wouldn't affect digitizer. Possibly worth having a search for if you can find it.
omniajet13 said:
Htc now want £159.00 to replace the motherboard, and they state the reason as the unit having foreign firmware installed which damaged the motheboard.
Click to expand...
Click to collapse
That Sucks.
A friend of mine had a similar problem,
He had a broken microphone,
and HTC sent a similar letter =>
You'll probably find that the digitizer is on the motherboard. Looking at it, it doesn't look like it can be separate. (Where would it fit?)
It does run a bit hot sometimes and heat is bad as you would know.
I have just read the warranty information and it states that the warranty is limited to the hardware as originally supplied,and makes no mention of any software or operating system. and by the very nature of the product it was made for installing third party software, operting system of choice ect.
in fact it reads " this limited warranty applies only to the hardware components of the product as originally supplied and does not apply to any software or other equipment".
I will persue this and post the outcome
Unfortunately "Software" and "Firmware" are two separate things. While you can install any operating system on your computer, that software isn't a part of the hardware.
In the case of smart phones (windows mobile phones), the operating system is Firmware, and not software. The difference here is that the Firmware is PART of the hardware. Similarly the bios rom on your computer is part of the motherboard hardware. To clarify, software is interpreted and run by hardware. On the other hand, firmware operates the hardware which is why changing to an unapproved firmware also means altering the hardware.
Unfortunately they have this clause in the warranty because you CAN destroy your hardware with a malicious rom, just like you can fry your harddrive, cpu and stuff with a malicious rom on your computer bios. You can have umpteen viruses or malicious 3rd party apps on your device and nothing it does can harm the hardware because it doesn't actually change how the hardware itself works. Firmware is different in that it changes internally how a piece of hardware works and in doing so, can damage it.
I do agree though, that in this case they're looking to void the warranty, but the truth is that the money they loose on one device under warranty must be covered by the profits made by 20+ other sold units (remember, revenue can just go towards warranties).
Hey man, you play the game, sometimes you lose. I took my phone apart, fallowed the factory service manual to the letter but I knew there was a good chance they would notice the missing "void" stickers and I had to pay for the repair ( for the problem that was there before I took it apart). I took it apart and that voids the warranty, so is life...
So, you made a brick that you cann't fix?? I fired off an email to Samsung asking about the new 2.2 release being supported.... Here's the reply..
Thank you for your inquiry. Samsung has no official released statements with regards to the Android 2.2 Froyo as of the moment. The 2.2 that is released is currently for the international models only and not for the US Galaxy phones. Unfortunately, if you have installed an unofficial Android 2.2 update on your phone and if the phone will not work due to this third party software, Samsung will not be liable for the damage on the phone. In case this happens, the phone will hev to be repaired/reflashed for free, provided it is still under warranty.
So, for those that just can not get the Vibrant out of the boot cycle, keep flashing or send it off to factory for a true reset...
So does this tells us that the phones are still under warranty even if we brick it using a third party ROM?
swehes said:
So does this tells us that the phones are still under warranty even if we brick it using a third party ROM?
Click to expand...
Click to collapse
When I first started rooting and flashing roms on my G1, I first called tmobile and asked if doing this voided my warranty. I was told that the warranty covered all hardware components as well as anything software. before I rooted my Vibrant I called tmobile again just to make sure nothing had changed and was given the same statement.
now, I think once someone damages their phone due to overclocking or what not, that would be considered a different issue
Sorry maybe i've missed something
but what is so bad about tripping knox.
surely if we are rooting and installing custom roms then we should have our warranties void unless we have special developer versions of the devices (i.e moto x developer version which does allow rom installation)
given that the galaxy note 3 does not why should be care about tripping or not?
if we install a new rom then we are voiding warranty and running the risks anyway?
If i'm samsung and someone is taking a device in due to issues with the software then i would want to know if they attempted a install custom software or not..
surely this is a good idea by samsung to do this?
I agree with you on this one, but I think a lot of people are upset at the fact there's no way of going back to stock without leaving a trace of root anymore. To be honest though, if you root then you know very well you're voiding your warranty, why should Samsung repair a device you've modified away from their software?
Sent from my SM-N9005 using Tapatalk
p4j1 said:
I agree with you on this one, but I think a lot of people are upset at the fact there's no way of going back to stock without leaving a trace of root anymore. To be honest though, if you root then you know very well you're voiding your warranty, why should Samsung repair a device you've modified away from their software?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Yeah I agree. I don't think Knox is bad at all.
p4j1 said:
I agree with you on this one, but I think a lot of people are upset at the fact there's no way of going back to stock without leaving a trace of root anymore. To be honest though, if you root then you know very well you're voiding your warranty, why should Samsung repair a device you've modified away from their software?
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
its not the fact it cant be completely undone for me. really winds me up is why not allow it to automatically reset the device knows when the rom is custom or official so surely if it knows that knox can be allowed to run on an official device. And me messing with the software is no grounds to void hardware warranty imho. its only the same as Ford voiding the warranty of your brand new car because you used the wrong petrol station
gazeddy said:
its not the fact it cant be completely undone for me. really winds me up is why not allow it to automatically reset the device knows when the rom is custom or official so surely if it knows that knox can be allowed to run on an official device. And me messing with the software is no grounds to void hardware warranty imho. its only the same as Ford voiding the warranty of your brand new car because you used the wrong petrol station
Click to expand...
Click to collapse
I'd say it's because once a custom rom/software has been installed onto the device no matter what you do there may be assumptions there are traces of files left, or the fact that the custom rom has malfunctioned some of the hardware. Putting a stock rom back on only covers it up but the matter of the fact is KNOX sets out to identify these things.
I've rooted my device personally because im not too fussed about warranty, it's not going to put me off buying future samsung devices to be honest.
Rooting a device is not a crime i think. Btw, how many percent of users root or install custom roms,only miniscule. Its like punishing those enthusiasts, who can really indirectly promote a brand. It doesnt even make economic sense for sansung. I changed my mind and got G2 instead.
Sent from my LG-D802 using xda app-developers app
Knox isn't bad per se but I chose Samsung because of all manufacturers, they're the only one aside from Nexus phones, that can be completely reverted back to stock. It's not as easy as undoing a jailbreak on iOS but it's still the easiest. Sony strips your phone of DRM once you unlock the bootloader, HTC flags your phone as unlocked/relocked with no way of reverting unless you got yourself an uber popular phone. When they introduced Knox, it basically stopped me from rooting my phone. Now I wouldn't have any problem if only software warranty is voided but tripping Knox also voids hardware warranty so if your phone suddenly stopped working, it won't be covered even if it was just a hardware defect.
To be honest, the only reasons I root my phone would be Cerberus and Titanium Backup and I doubt they could wreck my phone just by being there. Android doesn't have the same ease iOS have where you can just restore your backup to any new phone and have everything exactly as it was on your old phone. Titanium Backup is one of those few apps that gives me a similar experience by restoring all my apps and app data. My contacts and SMS are already covered by Google but app backups on the other hand is something I still need.
It should be illegal to refuse warranty for hardware, because of software modifications and no, I can't think of any way software could cause hardware failure, even massive overclocking should pretty much end with thermal shutdown and no drama whatsoever. Knox is not bad idea, but it should be included on separate business line of phones only. There are many versions of GS4 like mini, active etc. why not come out with secure GS4 business with Knox and leave consumer phones alone? They even pushed Knox on my 1yr old GS3, which I couldn't care less since it's out of warranty anyway, but it's just another useless bloatware and one more reason to root to get rid of it.
To me it is insane that I can't fully back up my phone without rooting and rooting could void my warranty.
I just purchased a Samsung Galaxy S7 Edge today and I'm already inclined to start customizing it. I am the type of people who get obsessed with the variety of custom ROMs, tweaks, modifications, etc. and I was a die-hard development fan on my M7 and M8. I went for an iPhone 6 Plus for a while but now I am back and more eager than ever!
I had a Galaxy S5 for a little while (one of the worst phones I've owned, to be quite honest) and I remember there was something called "knox" or similar, which is triggered whenever you use ODIN to root or install a custom ROM, therefore voiding your warranty; is it the same case with the S7? I'm currently doing research about its development and how things work with it, but it's just an important question I haven't found an answer to yet.
With the HTC, for instance, you could do everything then just run a RUU and go back to fully stock without voiding anything.
And by the way, are there any custom ROMs you'd recommend? I was a huge fan of Viper ROM on all my HTC devices (One X, M7, M8) but I don't see that team developing for the S7.
Thank you for your time!
I can only give you info from my experience. I rooted my S6 the day I got it but after a few weeks had issues with reception. It was sent to samsung for repair who promptly returned it as the Knox counter was tripped and would not repair it under warranty. Even tried using the old EU Directive and sales of goods act but they would not budge. This was in the UK. I would say here its completely hit and miss if they will repair it so just be cautious.
Marshall1975 said:
I can only give you info from my experience. I rooted my S6 the day I got it but after a few weeks had issues with reception. It was sent to samsung for repair who promptly returned it as the Knox counter was tripped and would not repair it under warranty. Even tried using the old EU Directive and sales of goods act but they would not budge. This was in the UK. I would say here its completely hit and miss if they will repair it so just be cautious.
Click to expand...
Click to collapse
Although I'm a huge fan of rooting and customizing, I'd rather be on the safe side in case anything happens. I doubt the Samsung service center technicians are actually very 'savvy' over here, however I don't think I'd like to take the risk. Am I going to be missing on a lot if I just remain stock? I'm curious.
TarekElsakka said:
Although I'm a huge fan of rooting and customizing, I'd rather be on the safe side in case anything happens. I doubt the Samsung service center technicians are actually very 'savvy' over here, however I don't think I'd like to take the risk. Am I going to be missing on a lot if I just remain stock? I'm curious.
Click to expand...
Click to collapse
Ad-less Youtube, Viper Audio + Dolby + Bests Audio, Xposed and if you're into learning about how it all works; rooting will only improve your understanding and overall enjoyment of your phone!
Voiding your warranty can be very country dependent. Where I live, if I root my phone, then if I have a hardware issue then legally they have to honor the warranty. Samsung will still try and tell you that it's not covered but will fold when pressed. On the other hand if I rooted and bricked the phone permanently, then I am on my own.
Evil-Santa said:
Voiding your warranty can be very country dependent. Where I live, if I root my phone, then if I have a hardware issue then legally they have to honor the warranty. Samsung will still try and tell you that it's not covered but will fold when pressed. On the other hand if I rooted and bricked the phone permanently, then I am on my own.
Click to expand...
Click to collapse
Thanks for your replies, gentlemen. I'm assuming the way to go would be either TWRP > CF-AutoRoot (or whatever is available right now) to root stock ROM or TWRP > Custom ROM, correct?
And is Xposed fully compatible with the latest firmware? 6.0.1 that is.
TarekElsakka said:
Thanks for your replies, gentlemen. I'm assuming the way to go would be either TWRP > CF-AutoRoot (or whatever is available right now) to root stock ROM or TWRP > Custom ROM, correct?
And is Xposed fully compatible with the latest firmware? 6.0.1 that is.
Click to expand...
Click to collapse
Most of samsung phones are rootable using twrp>cf auto root.
Flash xposed.zip from twrp.
Sent from my SM-G925F
Evil-Santa said:
Voiding your warranty can be very country dependent. Where I live, if I root my phone, then if I have a hardware issue then legally they have to honor the warranty. Samsung will still try and tell you that it's not covered but will fold when pressed. On the other hand if I rooted and bricked the phone permanently, then I am on my own.
Click to expand...
Click to collapse
Hey,
I noticed your in Australia. I used to have the same understanding as you.
I have an interesting thread on Whirpool on the exact subject, and have a current pending NCAT case before the court against Samsung for this exact same issue! They have refused to fix my S7 Edge display with what they have admitted to being a manufacturing defect, because the knox counter is tripped. And no, they haven't folded....Yet
MementoM said:
I'm not so much worried about the warranty as I'm worried about these mobile games. A lot are specifically looking for the root access in your phone and blocking it or simply just banning you based on having root even if you don't cheat. Xposed, Xprivacy, Root Cloak no longer work to hide it. It's depressing especially if you pay some of these game companies and log in one day to find you've been banned for nothing. It's their game you agree to their ToS but it really sucks because I've always loved changing my phone up. Now my hands are tied /sigh and it looks like my rooting days are over if I want to continue playing these root detection games.
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That's really weird, though. What if you're a developer who roots their device for development or whatever other purposes that are 'legal'? Do they still have the right to block your access? I've honestly never heard of that before. However, on iOS you cannot really play Pokemon Go if your device is jailbroken, unless you install a masking tweak like Masterball, so you may be right.
I'm not much of a gamer on mobile phones so I am not really focused on that, however I am thinking about the warranty issue.
ih8un said:
Hey,
I noticed your in Australia. I used to have the same understanding as you.
I have an interesting thread on Whirpool on the exact subject, and have a current pending NCAT case before the court against Samsung for this exact same issue! They have refused to fix my S7 Edge display with what they have admitted to being a manufacturing defect, because the knox counter is tripped. And no, they haven't folded....Yet
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It was some time ago that I dealt with Samsung and Knox was not involved so their stance might have changed. Still was not a pleasant experience.
Are you taking the case to court directly yourself or is it going via the ACCC?
Let us know how it goes. I'm interested to hear the results.
Got myself a Oneplus 5 a little while back, so far i have been quite impressed with the phone, only real downside i have found so far is the latency, i am in no way a fast typer, yet it still lacks behind when i type a message. Thats kinda besides the point tho, i really wanted to know what Oneplus standpoint is when it comes to rooting etc, would love to try out some roms. My last phone was a Galaxy S6 and basically if you even googled the word root Samsung would void your warranty.
Hemanse said:
Got myself a Oneplus 5 a little while back, so far i have been quite impressed with the phone, only real downside i have found so far is the latency, i am in no way a fast typer, yet it still lacks behind when i type a message. Thats kinda besides the point tho, i really wanted to know what Oneplus standpoint is when it comes to rooting etc, would love to try out some roms. My last phone was a Galaxy S6 and basically if you even googled the word root Samsung would void your warranty.
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As long as the rooting doesn't cause hardware damage as a result (e.g overclocking/undervolting too much) then they actually support it with warranty. Even if you soft brick your phone (e.g you install the wrong firmware to it) they will still cover warranty and/or help you recover it. Nothing to worry about with oneplus
manor7777 said:
As long as the rooting doesn't cause hardware damage as a result (e.g overclocking/undervolting too much) then they actually support it with warranty. Even if you soft brick your phone (e.g you install the wrong firmware to it) they will still cover warranty and/or help you recover it. Nothing to worry about with oneplus
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Oh, cool. Been holding back even rooting the phone, but guess ill give it a go.