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i have a cingular 8525 and since yesterday, it keeps dropping my gsm service completely. like i look at my phone and there is an "X" on the service bars, and the service LED is not flashing. if i soft reset the device, or shut the phone part off and back on, it picks up service again (full bars, as usual). also, i tried plugging my SIM back into my old treo 650, and i dont see this problem. is it related to the 3g network? i haven't made any software changes since yesterday. faulty hardware? really frustrating, help would be appreciated. thanks.
k4ffy said:
i have a cingular 8525 and since yesterday, it keeps dropping my gsm service completely. like i look at my phone and there is an "X" on the service bars, and the service LED is not flashing. if i soft reset the device, or shut the phone part off and back on, it picks up service again (full bars, as usual). also, i tried plugging my SIM back into my old treo 650, and i dont see this problem. is it related to the 3g network? i haven't made any software changes since yesterday. faulty hardware? really frustrating, help would be appreciated. thanks.
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Click to collapse
shouldnt be caused by the 3g network, do you have the white 3G sim with the orange flaming 3G on it? This could also very well be hardware or the radio... so many variable with this... i would vote for 3 possible issues, either hardware, radio rom, or sim card.. take your pick.. the sim will be the easiest to try, if you dont have the white 3G then just walk into a cingular store, tell them they sold you the 8525 without the 3G sim and they will replace it for free.. well they did with me anyway
shogunmark said:
shouldnt be caused by the 3g network, do you have the white 3G sim with the orange flaming 3G on it? This could also very well be hardware or the radio... so many variable with this... i would vote for 3 possible issues, either hardware, radio rom, or sim card.. take your pick.. the sim will be the easiest to try, if you dont have the white 3G then just walk into a cingular store, tell them they sold you the 8525 without the 3G sim and they will replace it for free.. well they did with me anyway
Click to expand...
Click to collapse
i dont have the flaming 3g on my sim, no. i'll get it replaced, then see what happens. thanks.
k4ffy said:
i dont have the flaming 3g on my sim, no. i'll get it replaced, then see what happens. thanks.
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Click to collapse
its a good place to start, i know i had data trouble with the old sim, after i got the one it solved my problems
shogunmark said:
its a good place to start, i know i had data trouble with the old sim, after i got the one it solved my problems
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Click to collapse
the only disconcerting thing is that i had the HTC TyTn for a month before i got the 8525, and i never had this problem with it, same sim and everything.
here's a thread about it on the cingular customer forums, people having the same problem with their 8525's
http://forums.cingular.com/cng/board/message?board.id=cingular&message.id=24766&jump=true#M24766
k4ffy said:
the only disconcerting thing is that i had the HTC TyTn for a month before i got the 8525, and i never had this problem with it, same sim and everything.
Click to expand...
Click to collapse
good point... i can say that i have had signal issues with both 1.16 and 1.20 radio but not to the extent that you are having, and the new sim solved alot of issues for me in the beginning.. Now i dont have any issues when in a GSM area, only seem to have issues in a 3G area
ok got the new SIM Card, but the problem persists. hardware?
I've had the Cingular 8525 for a week and it has one of the newer 64MB SIM cards (same that the Sierra AirCard 860 uses and required for 3G network access). I haven't had any call dropping problems at all. If it persists I'd get a replacement ASAP.
Music Man
got myself a brand new 8525 from my local cingular store at the end of last week, and the problem persists. i also have one of the new flaming 3G SIM cards. the only thing i can think of now is the network in my area. any other thoughts/ideas?
k4ffy said:
got myself a brand new 8525 from my local cingular store at the end of last week, and the problem persists. i also have one of the new flaming 3G SIM cards. the only thing i can think of now is the network in my area. any other thoughts/ideas?
Click to expand...
Click to collapse
did you have this problem prior to the 8525? also go to start>settings>system, then tick device information and tell me what radio version you have
shogunmark said:
did you have this problem prior to the 8525? also go to start>settings>system, then tick device information and tell me what radio version you have
Click to expand...
Click to collapse
did not have this problem prior to getting the 8525. had a tytn for a few weeks and didn't experience this (although it did have the screen alignment problem which is why i had to get rid of it). i have had the problem with both 8525's. my radio version is 1.16.00.00
Can't add much to the discussion...but I have an SPV M31000 (Orange Tytn Flavor) And ahve the same issue when in an area which switches between UTMS and EDGE. It also appears it will sometimes lock a call.
I can't add too much either. I've got an 8525, and I do experience the issue at my company's current office (thankfully not the one I actually work out of though, as I'm at a client site and rarely at the home office). I find my issue seems to be specifically with being on a fringe area of UMTS/GPRS. GPRS is a much stronger signal that the UMTS, so I see it swapping frequently. Sometimes it drops completely. Weird thing is though that it doesn't happen all the time..
sk0t said:
I can't add too much either. I've got an 8525, and I do experience the issue at my company's current office (thankfully not the one I actually work out of though, as I'm at a client site and rarely at the home office). I find my issue seems to be specifically with being on a fringe area of UMTS/GPRS. GPRS is a much stronger signal that the UMTS, so I see it swapping frequently. Sometimes it drops completely. Weird thing is though that it doesn't happen all the time..
Click to expand...
Click to collapse
sounds pretty much like what is happening to me. the annoying part is that it doesn't pick up the signal automatically again once i'm out of that fringe area. if that was the case i could live with it, but i miss calls all the time because of this.
HTC TyTn Cingular 8525 Sim and other issues
I have an HTC TyTn since October 12, 2006, and have had a great deal of problems, but none in Japan while traveling, only in the US. Cingular is constatntly changing and upgrading its services, its servers and its policies. My SIM which worked until 12/26//06 never allowed a SMS message through since then? It seems now to be caused by the fact that I have the old SIM, but was never a problem till Cingular upgraded its towers?
The Phone portion will not work well in the UMTS mode, and the techs say that it is because the towers are not all turned on as yet in my area. If you try and have the Outlook and lets say AOL turned on to download, when the phone is in GPRS mode, your calls are blocked when the AOL goes out to check for mesages. The techs say it is not the same on UMTS. The UMTS uses more battery, but especially if the phone is looking for messages often to other than Outlook. Of course the programs never close, even IE, unless you shut them down manually in settings/system/memory/running programs.
Since I took advantage of the orange ****-up and moved to O2, i just cant make phone calls from home.
From other places its fine, but at home its awful.
I have tried the O2 sim in another phone and its perfect, so I dont think its the phone masts.
I have spoken to O2 and they tell me the account is provisioned but unavailable to send my HTC the settings as they dont support the phone at all.
Is there anything I can do?
Sometimes it happens, you can always try a different radio. Some radios will improve reception in different areas. As an extra quirk, some can even improve battery life!
Take a look here for more info:
http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Radio
Just a word of caution however, you might want to get your HD Security unlocked first before flashing a new radio.
Can you list what ROM/loader/radio version you're using (I assume that you've unlocked an Orange handset)? Sometimes if you've got mixed up versions, the signal quality will suffer - see http://forum.xda-developers.com/showthread.php?t=557843 for someone with a similar problem after flashing their phone.
Different phones will always show some variation in connectivity; it's just a fact of life - but at most about 30% variation. If your other handset has 5 bars and the HD has one or zero, something is wrong with it. Also, since your handset is unlocked it might help to try a payg SIM from another operator (getting a free SIM is easy, and if you don't make calls it won't cost you to stick it in and look at the signal). We carry one from every operator, just in case we're stuck in a region with bad coverage and need to call someone urgently.
More info
I have tried a few different ROMs but currently using Duttys 6.5 R12 revised rom.
Radio is currently 1.14 but I have tried 1.16 in the past with no improvement.
My handset is unlocked (using the link on this forum).
In the other phone (an old Nokia) its perfect signal, 5 bars, but in the HD it ranges from 4 bars to none and all inbetween, quickly changing all the time too.
I might try and get hold of a PAYG O2 sim and see if thats any different.
c_lee said:
Can you list what ROM/loader/radio version you're using (I assume that you've unlocked an Orange handset)? Sometimes if you've got mixed up versions, the signal quality will suffer - see http://forum.xda-developers.com/showthread.php?t=557843 for someone with a similar problem after flashing their phone.
Click to expand...
Click to collapse
Read through that and my bootloader screen is fine and shows SPL 1.56 Olinex security unlocked.
So I dont think thats the problem.
I have the same problem!
Got the HD yesterday, and reception goes from 0 to 4 bars all the time. When sim is in my other pdas it fine. I have an unlocked HD on o2.
My bootloader screen shows SPL-1.54.0000
Tried an orange sim and got 4 bars
Telephone connectin strength
I have the same problem.
At home impossible to call. On the road connection is regularly lost (when moving from one ground station to the next I suspect). This feels like the coverage problems in de mid 90s.
ROM 1.56.404.1
Radio 1.13.25.24
Provider Proximus
New sim did not help
onverbe said:
I have the same problem.
At home impossible to call. On the road connection is regularly lost (when moving from one ground station to the next I suspect). This feels like the coverage problems in de mid 90s.
ROM 1.56.404.1
Radio 1.13.25.24
Provider Proximus
Click to expand...
Click to collapse
19/10 I asked for a new sim card from my provider but that has made no difference.
I am having a problem with my HTC Touch P3450 phone for the past 2 weeks. Although the GSM signal looks good, I am not able to make/receive calls. I am on "Phone" mode (not Flight Mode or similar). Everything else (WiFi, programs etc.) works fine.
My operator is Turkcell and I live in Istanbul, Turkey. The phone was purchased from the United States.
I have done a ROM update to ROM version 1.17.707.2B WWE but the problem still exists.
Has anyone else experienced this kind of problem? I suspect that this issue has something to do with the 3G upgrading process going on in Turkey.
Can you try to use your friend's sim card and see whether it works.
Is it something like a dropped call?
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
turbulence2009 said:
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
Click to expand...
Click to collapse
I think its time to change your phone's radio. go to the elf-upgrading section to find out more.
I have the same problem
Hi, i have the same problem. When I make a soft-reset on my Elfin it has signal, but just 3 or more minutes after i cloud not make any calls and if someone try to call me they receive the message that my cellphone is off. Rigth now i am performing a radio upgrade and i will let you know if this is the solution for the problem, if you are done with this please let me know how to solve this.
Hi I have the same problem with this phone, can some one of you tell me witch is Radio ROM is the best for HTC ELF.
Thank you guys
I think that this is a common problem on Htc Touch, cause i have exactly the same problem.
I have this problem too
I upgraded new radio 3.34.90 but the problem still make me angry
Call ended itself, i tried 3 4 sims from 3 4 operator
Same problem.
i have same problem sometimes network gone automatically but signal shows full but after reset it starts perfect. thn after somtime same prob?
is thr any solution?
same problem here (P-3452 Elfin)
bsnl sim not working
Hello there.....
I am from Bangalore,India. i was using BSNL SIM for 2years. suddenly one day the Sim was dead. i thought sim problem so replaced 2 times after that got AIRTEL Sim. now its working fine. the problem is with 2 or 3 carrier operators. STRANGE!!!!!!!!
i have this problem too nobody to help pelease
tanx
please some one help me.....
I have been investigating this issue on and off for a few months now on one of my elf’s. I originally bought this phone off eBay to test stuff, and found no signal was being received when I got it. The auction did say this so fine. Checkmend says it is not blocked in any country, and is not stolen etc. Therefore, it is definitely something on the phone opposed to networks.
The phone can pick up signal, it noes networks exists, and can identify them, however, when registered and "connected" it does not pick up messages, and when I try to make a phone call the signal completely drops.
I like others have tried many roms. I have even tried every signal radio. I have also tried 6 different working Sims across a number of operators.
Basically, I think this issue is hardware, I mean, there really isn't anything else that I can think off. I have done some reading, and I *think* it may be down to the PA chips. There are 2 off these in the phone, one for Radio signal, and the other for Bluetooth, and wifi. (I think that is it).
These are located just above the battery on the back of the circuit board from what I can see, protected by 2 parts. One removable (two top screws - also contains the speaker) and one fixed into the middle part of the body.
I've done some playing, and it seems may be easy to break, either by dropping the phone, or even possibly by something as little as keeping the phone in a pocket and sitting on it.
I am not sure where I can go from here. I may need to investigate this further, but it is looking like it is going to be a dead end, considering I am not able to BGA solder to replace it, and expect the cost in doing so outweighs buying a new phone. I'm going to look into signal amplifiers, and see if I can find one that’s not just a piece of tin foil, and actually works. It will be interesting to see if that will improve the signal far enough for the phone to be usable once again. I may even just try with some kitchen foil, or by plugging in an external aerial (which I do not have yet, and may be costly, and therefore no point). If the external aerial works, I guess the chip could only be damaged, and not able to get enough strength itself.
This is only a theory on what I think is wrong with my Phone, and may be different to what everyone else’s is. But i thought I should put it out, to see if anyone else is able to confirm/kill my idea. It is a theory after all, they are made to be proven!
If anyone else has any ideas, feel free to pitch them, I like hearing what others are thinking, and it may be possible, although I admit very unlikely, that we could find a resolution to this issue!
Stu
@ashkan62 , can you provide a detailed problem please, this may give me something more to look at that I have missed.
wow. that's really informative. I've done upgrading radio roms too and even the spl. but nothing happened. hope your investigation on this works. thanks for the info.
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
cnergy_14 said:
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
Click to expand...
Click to collapse
I think it can't harm to try, be sure to follow the right procedure.
Yeah. I'll try to do the upgrade this week. I'll inform you if anything happens. (like bricking my phone. )
Hi,
I have been in touch with HTC and O2 about this. HTC are prepared to take the phone in for service but wonder if anyone here can suggest anything.
My SIM-Free from new HD2 will not connect to the 3G or H network. It works fine on G but the data download is very slow (as you'd expect). It worked fine on 3G or H up until a few weeks ago, not sure when it stopped exactly as only notice the slowness if I'm trying to send a large email attach such as a pic.
I have flashed with the latest stock ROM on UK HTCs website and the problem remains.
O2 have confirmed there are no blocks or other issues with my account and have sent me a replacement SIM but the problem remains.
If I take the O2 SIM and place it into my old Kaiser it connects immediately with a nice H up at the top and a visit to speedtest confirms the fast connection.
If I take a colleagues Orange SIM and place it in my HD2 after the usual SIM card swap wizard does it stuff the HD2 will once again happily connect to 3G/H.
I wondered if somehow my HD2 had had it's IMEI blocked for 3G (or something) at O2 but the helpful tech insists this is not the case.
I am at a loss to explain this as anything other than a phone fault and I suppose I will have to send back to HTC but didn't want to be without it for the 7 working days it will take.
Weird eh!?
Please help me fix my beloved HD2 I have replaced my HD2 with one I purchased off ebay a few weeks ago, as the hardware on my old one failed. Anyway, it turns out that the one I purchased off ebay is a TMOUS HD2. Anyhow, the phone works perfectly in every operation, except the most vital feature, cellular connection!
On the original Windows Mobile 6.5 rom, I just get an exclamation mark where the signal should be. When I search manually on network selection I can only see Orange that comes up. This is no use to me as I am on GiffGaff (ran on the O2 network).
On android, under the status screen I can see that there is signal being recieved, but most of the other boxes say things like provider unknown etc. The signal says something like 103db, -3asu (these are only the figures I remember), so I can see that some signal is working.
On windows phone it says No Service on the phone icon. I have tried the APN tool and it still does not work
What could this be? I have reflashed some different radios and it still does not work. The simcard worked perfectly with my previous european HD2. I have now spent about 8 hours tonight trying to get it working ;(
Many thanks
speedyracer5 said:
Please help me fix my beloved HD2 I have replaced my HD2 with one I purchased off ebay a few weeks ago, as the hardware on my old one failed. Anyway, it turns out that the one I purchased off ebay is a TMOUS HD2. Anyhow, the phone works perfectly in every operation, except the most vital feature, cellular connection!
On the original Windows Mobile 6.5 rom, I just get an exclamation mark where the signal should be. When I search manually on network selection I can only see Orange that comes up. This is no use to me as I am on GiffGaff (ran on the O2 network).
On android, under the status screen I can see that there is signal being recieved, but most of the other boxes say things like provider unknown etc. The signal says something like 103db, -3asu (these are only the figures I remember), so I can see that some signal is working.
On windows phone it says No Service on the phone icon. I have tried the APN tool and it still does not work
What could this be? I have reflashed some different radios and it still does not work. The simcard worked perfectly with my previous european HD2. I have now spent about 8 hours tonight trying to get it working ;(
Many thanks
Click to expand...
Click to collapse
run htc connection setup obtained from the htc marketplace part of the windows phone marketplace. those numbers you see under android is the signal strength numbers. did you not know you were buying a tmous phone from ebay and not the european version? the phone should still work as the hd2 is a quad band phone.
anyway, the connection setup app is what you need. make sure your cellular connection is on in settings.
speedyracer5 said:
please help me fix my beloved hd2 i have replaced my hd2 with one i purchased off ebay a few weeks ago, as the hardware on my old one failed. Anyway, it turns out that the one i purchased off ebay is a tmous hd2. Anyhow, the phone works perfectly in every operation, except the most vital feature, cellular connection!
on the original windows mobile 6.5 rom, i just get an exclamation mark where the signal should be. When i search manually on network selection i can only see orange that comes up. This is no use to me as i am on giffgaff (ran on the o2 network).
On android, under the status screen i can see that there is signal being recieved, but most of the other boxes say things like provider unknown etc. The signal says something like 103db, -3asu (these are only the figures i remember), so i can see that some signal is working.
On windows phone it says no service on the phone icon. I have tried the apn tool and it still does not work
what could this be? I have reflashed some different radios and it still does not work. The simcard worked perfectly with my previous european hd2. I have now spent about 8 hours tonight trying to get it working ;(
many thanks
Click to expand...
Click to collapse
you should try different roms. I had it before and after switched to cm7 it gone
hjhjhj said:
run htc connection setup obtained from the htc marketplace part of the windows phone marketplace. those numbers you see under android is the signal strength numbers. did you not know you were buying a tmous phone from ebay and not the european version? the phone should still work as the hd2 is a quad band phone.
anyway, the connection setup app is what you need. make sure your cellular connection is on in settings.
Click to expand...
Click to collapse
hey man, cheers for the reply! I thought that it was a european phone, the pictures showed a generic HD2 with white buttons, so they must have just used a stock picture, I was quite happy that it was a tmous one, because of the extra ROM. Anyhow, in windows phone 7 I did actually run the HTC connection setup, and configure it to giffgaff, but I still cannot call people as it says there is no service :/ I have reinstalled android and the signal strength is -95dBm and 0asu, is that a bad signal?
Legolas90 said:
you should try different roms. I had it before and after switched to cm7 it gone
Click to expand...
Click to collapse
I just installed typhoon's cm7, but I had no such luck ;(
try locking the radio to 2G GSM in settings & see if you can get on the GiffGaff network.
Try some other sims to help eliminate a network issue.
Mister B said:
try locking the radio to 2G GSM in settings & see if you can get on the GiffGaff network.
Try some other sims to help eliminate a network issue.
Click to expand...
Click to collapse
I have enabled 2G in the android preferences on the typhoon rom, I have also inserted a different simcard (BT) and the same issue occurs
Could it be a radio issue? I have my suspicions that this is a refurb phone, could the antennas not be touching the chassis properly?
speedyracer5 said:
I have enabled 2G in the android preferences on the typhoon rom, I have also inserted a different simcard (BT) and the same issue occurs
Could it be a radio issue? I have my suspicions that this is a refurb phone, could the antennas not be touching the chassis properly?
Click to expand...
Click to collapse
I just wiped data/factory reset in the recovery, rebooted phone and got signal for about a second. I got two texts through and now the signal has gone, now it is at 0dbm and 0asu????
Sounds odd, try a WM6.5 rom such as NRG & one of the top radios such as linked in my sig & see if you get it working then move on to ROM of your choice or pin it down to hardware issue ...
I have a TMOUS HD2 & have used it fine on Orange, Vodafone in the UK. If issue persists on WM6.5 I would suspect hardware issue !
Mister B said:
Sounds odd, try a WM6.5 rom such as NRG & one of the top radios such as linked in my sig & see if you get it working then move on to ROM of your choice or pin it down to hardware issue ...
I have a TMOUS HD2 & have used it fine on Orange, Vodafone in the UK. If issue persists on WM6.5 I would suspect hardware issue !
Click to expand...
Click to collapse
Hey, cheers for trying to help!
I installed the stock WM6.5 rom and suddenly I got 5 texts and there were 4 bars of signal. A minute later all signal was gone and no matter how hard I tried I could not get any
This was after I opened up the phone and made some fixes.
It turns out the phone is a refurb unit that the seller was trying to sell as brand new! I was first alerted to this when I saw the original sticker seal was replaced with a Chinese one, and the grill near the earpiece had dirt in it. Most of the antenna prongs on the mainboard were bent down, so I bent them back up. All of the screws that were meant to be securing the main board down were also missing. This is a word of warning to those buying off ebay. The company I bought this off were a very large Chinese company, but it would appear that they refurbish phones, make them look new and try to sell them as new, and most of them work. The link to the seller is below:
http://myworld.ebay.co.uk/cellphoneforever
Do not buy from them!
Thanks for everyones help with this, I have given up trying to fix this piece of ****, anyone have any ideas what I can do with two broken HD2's? Any buyers?
speedyracer5 said:
Any buyers?
Click to expand...
Click to collapse
PM me!