No signal Tmous HD2 - HD2 General

Please help me fix my beloved HD2 I have replaced my HD2 with one I purchased off ebay a few weeks ago, as the hardware on my old one failed. Anyway, it turns out that the one I purchased off ebay is a TMOUS HD2. Anyhow, the phone works perfectly in every operation, except the most vital feature, cellular connection!
On the original Windows Mobile 6.5 rom, I just get an exclamation mark where the signal should be. When I search manually on network selection I can only see Orange that comes up. This is no use to me as I am on GiffGaff (ran on the O2 network).
On android, under the status screen I can see that there is signal being recieved, but most of the other boxes say things like provider unknown etc. The signal says something like 103db, -3asu (these are only the figures I remember), so I can see that some signal is working.
On windows phone it says No Service on the phone icon. I have tried the APN tool and it still does not work
What could this be? I have reflashed some different radios and it still does not work. The simcard worked perfectly with my previous european HD2. I have now spent about 8 hours tonight trying to get it working ;(
Many thanks

speedyracer5 said:
Please help me fix my beloved HD2 I have replaced my HD2 with one I purchased off ebay a few weeks ago, as the hardware on my old one failed. Anyway, it turns out that the one I purchased off ebay is a TMOUS HD2. Anyhow, the phone works perfectly in every operation, except the most vital feature, cellular connection!
On the original Windows Mobile 6.5 rom, I just get an exclamation mark where the signal should be. When I search manually on network selection I can only see Orange that comes up. This is no use to me as I am on GiffGaff (ran on the O2 network).
On android, under the status screen I can see that there is signal being recieved, but most of the other boxes say things like provider unknown etc. The signal says something like 103db, -3asu (these are only the figures I remember), so I can see that some signal is working.
On windows phone it says No Service on the phone icon. I have tried the APN tool and it still does not work
What could this be? I have reflashed some different radios and it still does not work. The simcard worked perfectly with my previous european HD2. I have now spent about 8 hours tonight trying to get it working ;(
Many thanks
Click to expand...
Click to collapse
run htc connection setup obtained from the htc marketplace part of the windows phone marketplace. those numbers you see under android is the signal strength numbers. did you not know you were buying a tmous phone from ebay and not the european version? the phone should still work as the hd2 is a quad band phone.
anyway, the connection setup app is what you need. make sure your cellular connection is on in settings.

speedyracer5 said:
please help me fix my beloved hd2 i have replaced my hd2 with one i purchased off ebay a few weeks ago, as the hardware on my old one failed. Anyway, it turns out that the one i purchased off ebay is a tmous hd2. Anyhow, the phone works perfectly in every operation, except the most vital feature, cellular connection!
on the original windows mobile 6.5 rom, i just get an exclamation mark where the signal should be. When i search manually on network selection i can only see orange that comes up. This is no use to me as i am on giffgaff (ran on the o2 network).
On android, under the status screen i can see that there is signal being recieved, but most of the other boxes say things like provider unknown etc. The signal says something like 103db, -3asu (these are only the figures i remember), so i can see that some signal is working.
On windows phone it says no service on the phone icon. I have tried the apn tool and it still does not work
what could this be? I have reflashed some different radios and it still does not work. The simcard worked perfectly with my previous european hd2. I have now spent about 8 hours tonight trying to get it working ;(
many thanks
Click to expand...
Click to collapse
you should try different roms. I had it before and after switched to cm7 it gone

hjhjhj said:
run htc connection setup obtained from the htc marketplace part of the windows phone marketplace. those numbers you see under android is the signal strength numbers. did you not know you were buying a tmous phone from ebay and not the european version? the phone should still work as the hd2 is a quad band phone.
anyway, the connection setup app is what you need. make sure your cellular connection is on in settings.
Click to expand...
Click to collapse
hey man, cheers for the reply! I thought that it was a european phone, the pictures showed a generic HD2 with white buttons, so they must have just used a stock picture, I was quite happy that it was a tmous one, because of the extra ROM. Anyhow, in windows phone 7 I did actually run the HTC connection setup, and configure it to giffgaff, but I still cannot call people as it says there is no service :/ I have reinstalled android and the signal strength is -95dBm and 0asu, is that a bad signal?
Legolas90 said:
you should try different roms. I had it before and after switched to cm7 it gone
Click to expand...
Click to collapse
I just installed typhoon's cm7, but I had no such luck ;(

try locking the radio to 2G GSM in settings & see if you can get on the GiffGaff network.
Try some other sims to help eliminate a network issue.

Mister B said:
try locking the radio to 2G GSM in settings & see if you can get on the GiffGaff network.
Try some other sims to help eliminate a network issue.
Click to expand...
Click to collapse
I have enabled 2G in the android preferences on the typhoon rom, I have also inserted a different simcard (BT) and the same issue occurs
Could it be a radio issue? I have my suspicions that this is a refurb phone, could the antennas not be touching the chassis properly?

speedyracer5 said:
I have enabled 2G in the android preferences on the typhoon rom, I have also inserted a different simcard (BT) and the same issue occurs
Could it be a radio issue? I have my suspicions that this is a refurb phone, could the antennas not be touching the chassis properly?
Click to expand...
Click to collapse
I just wiped data/factory reset in the recovery, rebooted phone and got signal for about a second. I got two texts through and now the signal has gone, now it is at 0dbm and 0asu????

Sounds odd, try a WM6.5 rom such as NRG & one of the top radios such as linked in my sig & see if you get it working then move on to ROM of your choice or pin it down to hardware issue ...
I have a TMOUS HD2 & have used it fine on Orange, Vodafone in the UK. If issue persists on WM6.5 I would suspect hardware issue !

Mister B said:
Sounds odd, try a WM6.5 rom such as NRG & one of the top radios such as linked in my sig & see if you get it working then move on to ROM of your choice or pin it down to hardware issue ...
I have a TMOUS HD2 & have used it fine on Orange, Vodafone in the UK. If issue persists on WM6.5 I would suspect hardware issue !
Click to expand...
Click to collapse
Hey, cheers for trying to help!
I installed the stock WM6.5 rom and suddenly I got 5 texts and there were 4 bars of signal. A minute later all signal was gone and no matter how hard I tried I could not get any
This was after I opened up the phone and made some fixes.
It turns out the phone is a refurb unit that the seller was trying to sell as brand new! I was first alerted to this when I saw the original sticker seal was replaced with a Chinese one, and the grill near the earpiece had dirt in it. Most of the antenna prongs on the mainboard were bent down, so I bent them back up. All of the screws that were meant to be securing the main board down were also missing. This is a word of warning to those buying off ebay. The company I bought this off were a very large Chinese company, but it would appear that they refurbish phones, make them look new and try to sell them as new, and most of them work. The link to the seller is below:
http://myworld.ebay.co.uk/cellphoneforever
Do not buy from them!
Thanks for everyones help with this, I have given up trying to fix this piece of ****, anyone have any ideas what I can do with two broken HD2's? Any buyers?

speedyracer5 said:
Any buyers?
Click to expand...
Click to collapse
PM me!

Related

Terrible connection strength

Since I took advantage of the orange ****-up and moved to O2, i just cant make phone calls from home.
From other places its fine, but at home its awful.
I have tried the O2 sim in another phone and its perfect, so I dont think its the phone masts.
I have spoken to O2 and they tell me the account is provisioned but unavailable to send my HTC the settings as they dont support the phone at all.
Is there anything I can do?
Sometimes it happens, you can always try a different radio. Some radios will improve reception in different areas. As an extra quirk, some can even improve battery life!
Take a look here for more info:
http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Radio
Just a word of caution however, you might want to get your HD Security unlocked first before flashing a new radio.
Can you list what ROM/loader/radio version you're using (I assume that you've unlocked an Orange handset)? Sometimes if you've got mixed up versions, the signal quality will suffer - see http://forum.xda-developers.com/showthread.php?t=557843 for someone with a similar problem after flashing their phone.
Different phones will always show some variation in connectivity; it's just a fact of life - but at most about 30% variation. If your other handset has 5 bars and the HD has one or zero, something is wrong with it. Also, since your handset is unlocked it might help to try a payg SIM from another operator (getting a free SIM is easy, and if you don't make calls it won't cost you to stick it in and look at the signal). We carry one from every operator, just in case we're stuck in a region with bad coverage and need to call someone urgently.
More info
I have tried a few different ROMs but currently using Duttys 6.5 R12 revised rom.
Radio is currently 1.14 but I have tried 1.16 in the past with no improvement.
My handset is unlocked (using the link on this forum).
In the other phone (an old Nokia) its perfect signal, 5 bars, but in the HD it ranges from 4 bars to none and all inbetween, quickly changing all the time too.
I might try and get hold of a PAYG O2 sim and see if thats any different.
c_lee said:
Can you list what ROM/loader/radio version you're using (I assume that you've unlocked an Orange handset)? Sometimes if you've got mixed up versions, the signal quality will suffer - see http://forum.xda-developers.com/showthread.php?t=557843 for someone with a similar problem after flashing their phone.
Click to expand...
Click to collapse
Read through that and my bootloader screen is fine and shows SPL 1.56 Olinex security unlocked.
So I dont think thats the problem.
I have the same problem!
Got the HD yesterday, and reception goes from 0 to 4 bars all the time. When sim is in my other pdas it fine. I have an unlocked HD on o2.
My bootloader screen shows SPL-1.54.0000
Tried an orange sim and got 4 bars
Telephone connectin strength
I have the same problem.
At home impossible to call. On the road connection is regularly lost (when moving from one ground station to the next I suspect). This feels like the coverage problems in de mid 90s.
ROM 1.56.404.1
Radio 1.13.25.24
Provider Proximus
New sim did not help
onverbe said:
I have the same problem.
At home impossible to call. On the road connection is regularly lost (when moving from one ground station to the next I suspect). This feels like the coverage problems in de mid 90s.
ROM 1.56.404.1
Radio 1.13.25.24
Provider Proximus
Click to expand...
Click to collapse
19/10 I asked for a new sim card from my provider but that has made no difference.

HTC P3450 Network Connection Problem

I am having a problem with my HTC Touch P3450 phone for the past 2 weeks. Although the GSM signal looks good, I am not able to make/receive calls. I am on "Phone" mode (not Flight Mode or similar). Everything else (WiFi, programs etc.) works fine.
My operator is Turkcell and I live in Istanbul, Turkey. The phone was purchased from the United States.
I have done a ROM update to ROM version 1.17.707.2B WWE but the problem still exists.
Has anyone else experienced this kind of problem? I suspect that this issue has something to do with the 3G upgrading process going on in Turkey.
Can you try to use your friend's sim card and see whether it works.
Is it something like a dropped call?
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
turbulence2009 said:
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
Click to expand...
Click to collapse
I think its time to change your phone's radio. go to the elf-upgrading section to find out more.
I have the same problem
Hi, i have the same problem. When I make a soft-reset on my Elfin it has signal, but just 3 or more minutes after i cloud not make any calls and if someone try to call me they receive the message that my cellphone is off. Rigth now i am performing a radio upgrade and i will let you know if this is the solution for the problem, if you are done with this please let me know how to solve this.
Hi I have the same problem with this phone, can some one of you tell me witch is Radio ROM is the best for HTC ELF.
Thank you guys
I think that this is a common problem on Htc Touch, cause i have exactly the same problem.
I have this problem too
I upgraded new radio 3.34.90 but the problem still make me angry
Call ended itself, i tried 3 4 sims from 3 4 operator
Same problem.
i have same problem sometimes network gone automatically but signal shows full but after reset it starts perfect. thn after somtime same prob?
is thr any solution?
same problem here (P-3452 Elfin)
bsnl sim not working
Hello there.....
I am from Bangalore,India. i was using BSNL SIM for 2years. suddenly one day the Sim was dead. i thought sim problem so replaced 2 times after that got AIRTEL Sim. now its working fine. the problem is with 2 or 3 carrier operators. STRANGE!!!!!!!!
i have this problem too nobody to help pelease
tanx
please some one help me.....
I have been investigating this issue on and off for a few months now on one of my elf’s. I originally bought this phone off eBay to test stuff, and found no signal was being received when I got it. The auction did say this so fine. Checkmend says it is not blocked in any country, and is not stolen etc. Therefore, it is definitely something on the phone opposed to networks.
The phone can pick up signal, it noes networks exists, and can identify them, however, when registered and "connected" it does not pick up messages, and when I try to make a phone call the signal completely drops.
I like others have tried many roms. I have even tried every signal radio. I have also tried 6 different working Sims across a number of operators.
Basically, I think this issue is hardware, I mean, there really isn't anything else that I can think off. I have done some reading, and I *think* it may be down to the PA chips. There are 2 off these in the phone, one for Radio signal, and the other for Bluetooth, and wifi. (I think that is it).
These are located just above the battery on the back of the circuit board from what I can see, protected by 2 parts. One removable (two top screws - also contains the speaker) and one fixed into the middle part of the body.
I've done some playing, and it seems may be easy to break, either by dropping the phone, or even possibly by something as little as keeping the phone in a pocket and sitting on it.
I am not sure where I can go from here. I may need to investigate this further, but it is looking like it is going to be a dead end, considering I am not able to BGA solder to replace it, and expect the cost in doing so outweighs buying a new phone. I'm going to look into signal amplifiers, and see if I can find one that’s not just a piece of tin foil, and actually works. It will be interesting to see if that will improve the signal far enough for the phone to be usable once again. I may even just try with some kitchen foil, or by plugging in an external aerial (which I do not have yet, and may be costly, and therefore no point). If the external aerial works, I guess the chip could only be damaged, and not able to get enough strength itself.
This is only a theory on what I think is wrong with my Phone, and may be different to what everyone else’s is. But i thought I should put it out, to see if anyone else is able to confirm/kill my idea. It is a theory after all, they are made to be proven!
If anyone else has any ideas, feel free to pitch them, I like hearing what others are thinking, and it may be possible, although I admit very unlikely, that we could find a resolution to this issue!
Stu
@ashkan62 , can you provide a detailed problem please, this may give me something more to look at that I have missed.
wow. that's really informative. I've done upgrading radio roms too and even the spl. but nothing happened. hope your investigation on this works. thanks for the info.
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
cnergy_14 said:
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
Click to expand...
Click to collapse
I think it can't harm to try, be sure to follow the right procedure.
Yeah. I'll try to do the upgrade this week. I'll inform you if anything happens. (like bricking my phone. )

NOOB - T-Mobile UK HD2 unlocked - no O2 connection..

Hi guys.
Really sorry about this but I am at the end of my tether with this!
I run my own IT support company and one of the things I do most is Blackberry and iPhone Exchange email syncing. While both of those work brilliantly, I have had users having loads of issues getting their Windows Mobile devices working easily. Luckliy only one or 2 have these devices but more are asking....
I resorted to retiring my Bold 9000 and got a brand new sealed HD2 on the UK T-Mobile network today. First thing I did was get a sim unlock code and that went through first time (using my working o2 SIM from my BB). However, I couldn't make calls so after I spoke to o2 I got in to the Phone, Network settings and with the Network selection on auto, the preferred networks list was blank. Clicking the preferred networks button brings up the list of preferred networks, ticked o2 - UK and ok'd it. Goes back to main network screen and still blank. Clicking Find Network then brings up cannot register on selected network.
Changing automatic network selection to manual, selecting )2 - UK and ok'ing that brings up the same 'cannot register on selected network error. So, after coming here, I stuck on the HSPL 1.42, then upgraded to RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
That went on fine and after wiping to factory to make sure I sent through the set up. Same errors and still can't make receive calls.
Stuck on the 2.08 hspl for the hell of it then upgraded to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
Guess what? Exact same problems! I spoke to o2 support and they were pretty useless. Explained that it was sim unlocked and on a generic firmware. They said that T-Mobile do something weird with the HTC and I should try calling HTC tech support, who are now closed...... I am not sure HTC will be of any help anyway as I can't exactly go telling them I have stuck on the HSPL and a non-approved firmware for what was the originall carrier!
Help please anybody?? I have googled and googled but haven't found anyone with the same problem, I might be being blind. BTW, what I guess is the antenna icon has an exclamation next to it
Thanks,
Nick
Quick update. Housemate got back so I nicked the Vodafone UK sim from his iPhone and stuck that in the HD2. Same problem, won't register on Vodafone either. Anyone?
Got annoyed. changed the SPL back to the standard 1.42. Installed the latest T-Mobile official firmware. Same problems. Do I have the only HD2 ever to be doing this? . I don't have a T-Mobile sim to hand and the nearest store is miles away sadly.
Does your phone app not work at all ?
How do you know unlock code worked ? so far every sim you tried has failed.
Where did you get the unlocking code from ?
How did you use it ? meaning how did you input it ?
Verdict so far, if a t-mobile sim card works then unlock was a fail !
Ok referring to your network selection, for the UK, you should have it set to Automatic, it will then use the network associated with your sim.
referring to your call problem, does the phone still work with the original t-mobile sim?
if so it sounds like your unlock code didnt work.
if your phone no longer works with the original t-mobile, I should think something has gone wrong with the radio software you have installed on the phone. Try going back to the stock htc/radio rom. If that doesnt work then the phone probably needs to go back to t-mobile for repair, at this point you tell them "it just stopped working"
have you tried to run the connection setup wizard?
settings - menu - all settings - connections - connection setup
if there isn't one, connectionsetup is available as a cab.
Hi guys. It was a brand neww, sealed box HD2, but from T-Mobile. No SIM with it at all or I would have been trying that too of course .
Regarding how I unlocked it. I paid an ebay seller to give me an unlock code. When I fist put on 02 SIM in the phone it wafffled on about being network locked basically and had a field to enter the unlock code. Entered the code given to me via the Ebay unlocker and never got that message again on the screen. Is that wrong somehow?
Manual network, auto network, selecting carrier etc all of them make no difference. I am off out now but have found a local store with PAYG T-Mobile sims in stock so will grab 1 later today and see what happens then.
Will update/bore you all later!
Cheers,
Nick
Right, case closed. I got the T-Mobile sim and stuck it in. Showed up with T-Mobile on the scren and a good strength signal. Tried to make a call, dropped back to the home screen almost straight away. I had full data access though. Spoke to T-Mobile who informed me that my brand new, sealed box HD2 was blacklisted and I could do nothing with it!
Vodafone and O2 just flat out don't let you register the handset on their network if is it blacklisted it would seem.
Contacted the seller and he has arranged a refund, but the refund is showing as 'pending' so I am not going to return the phone until I see it physically in my account.
I have to be honest and say that this is actually a good thing as despite HTC doing all they can to make the Win 6.5 on there look less dog-like, the overall UI is still pretty awful. Now,this phone with Android 2.1 on it might be a dfferent matter! Back on my Bold 9000 for now......
Cheers,
Nick.
I am sorry to hear about that, looks like to you got hit by some sort of scam, probably resealed a second hand or refurbished unit into an original box and sold it as new.
regarding the UI of the htc devices, I am not really sure why you think this, htc hd2 uses htc sense which is the same ui as on the android htc phones. The only windows mobile thing you should really see is the start menu which has been praised as being a very good replacement for the old start menu. even all the settings windows are run through the htc sense ui so i am really not sure what you are complaining about :S
If you dislike the top bar/bottom soft buttons, there have been a lot of modifications to these in more recent hd2 roms, maybe you should to take a look at the roms section to see some pics.

[Q] no network coverage after installing wp7 on my hd2

just installed wp7 on my hd2 and after the start up my phone keeps searching for the network. have tried automatic network selection and tap to select but no luck. am using 2.15 radio. would appreciate any help.
goto your settings, scroll to cellular, then down to add apn, in the apn box type epc.tmobile.com and leave the rest blank.
this works with tmobile us
isn't that supposed to be only for the data connection? even without entering the apn the phone should be able to find the network for just making voice calls. so mine seems to be a different problem. the phone is simply unable to catch any signals.
from my understanding of the whole cell phone fiasco is the sim card has everything the phone needs to connect your providers tower and also tells your phone what services you have voice, data, etc etc, so it should setup voice automatically. i would try searching for the program (htc connection setup) they use to install the xml files it also sets your phone with the provider.
good luck.
trent6gol said:
from my understanding of the whole cell phone fiasco is the sim card has everything the phone needs to connect your providers tower and also tells your phone what services you have voice, data, etc etc, so it should setup voice automatically. i would try searching for the program (htc connection setup) they use to install the xml files it also sets your phone with the provider.
good luck.
Click to expand...
Click to collapse
Only search at the internet for your apn settings, enter them and voila you can use your data connection, nothing more nothing less and done in a minute. HTC Connection Setup don't work well but you have to use it later if you want to change phone type to HD7 for the Marketplace ^^)
Silberpfeil3110 said:
Only search at the internet for your apn settings, enter them and voila you can use your data connection, nothing more nothing less and done in a minute. HTC Connection Setup don't work well but you have to use it later if you want to change phone type to HD7 for the Marketplace ^^)
Click to expand...
Click to collapse
yeah we covered that part, the concern is that the phone is/was not connecting to the towers
Maybe check out other Radio ROM. 2.15 should work well, but uses more battery.
switched back to winmo 6.5 for a while and the same radio worked fine (caught the signal etc.). Just now again tried to flash wp7 using 2 different radios, that is 2.12 and 2.14. Have already tried 2.15 with my first attempt, but the problem just remains the same.... 'no network found'. any thoughts? have even tried putting in the apn too. no luck
u know its funny cus its the exact same with mine exactley the same ive tried everything and it picks up the signals but it wont let me connect to any network at all... the phone is just fine except that one problem.. plz any body help us with this stupid problem
flunklunk. said:
u know its funny cus its the exact same with mine exactley the same ive tried everything and it picks up the signals but it wont let me connect to any network at all... the phone is just fine except that one problem.. plz any body help us with this stupid problem
Click to expand...
Click to collapse
i was havin the same damn problem, and i just flashed the 2.11.50.26 radio, and boom baby!! instant network connection. no more 3 beeps and disconnection for me now to check battery life and wifi (no 3g in trinidad yet, so u can't test that)
sim lock...???
After trying different radios by flashing and re-flashing, I've noticed something I should mention. My phone dialer shows a sim icon with a lock on the top left of the screen. Does that shed a new light on things?
sim lock ???
hey sameer... I have the very same issue with my HTC HD2. It is unlocked and I am facing the very same issue that you are when I revert to WinMo 6.5 everything works fine with the same radio. I've tried almost every radio now and have no luck. However, the funny thing is that I do see the sim with a lock when I go to my dialer. I suspect the OS is SIM Locked, however, when in WinMo 6.5 every Sim Card is recognized and works properly
Any luck with the issue yet??
Let me know of your thoughts... btw I'm on Ufone's Network.
It's the sim card!
Problem solved for me and hopefully for salmanjavaid too!
I learnt it the harder way though, by which I mean that I spent money to buy an HD7 and after inserting my sim in my brand new HD7..... no signal again! oooops! Only then it occurred to me to try some other sim cards. My network is also Ufone here in Pakistan. So first I tried a Prepaid Ufone sim (the one with white and orange colour and 64K printed on the back)...and Lo and Behold my hd7 gets the signal and network settings and data connection works fine too! Other operators' sim cards like Telenor, Warid and Mobilink worked fine too. But when I insert the sim card which is in my use back again....no signals again! This sim card is a different version, perhaps not 64K and plain black color on the back.
A call to my Personal Customer Service Executive assigned by Ufone sets the next course of action. He'll bring a replacement sim card for me, when I get back home.
My suggestion to salmanjavaid: try other sim cards first. If they work then get a replacement sim card.
Hope it solves your problem too.
id give this a shot. I'm on vacations in Pakistan and have my Sim Card from O2. I will give it a shot tonight Thanks for the suggestion.

Phone(Radio) not working - Tried various ROM/Radio

Hello,
Basically at first, my HD2 had a problem with voice reception on other end, sent it to Hong Kong for Warranty, came back with reception good but device constantly restarting, turns out it needed a new Board, send it back to HK for a New Board, came back with a New board.
And now the Phone does not work.
I have tried the following official ROMS :
_HTC
HD2_RUU_Leo_HKCSL_WWE_1.72.831.1_Radio_CRC_Signed_15.32.50.07U_2.07
.51.22_2_Ship - "X" on the phone icon, cant detect sim at all, will
not let me turn Phone on with wireless controls
_HTC
HD2_RUU_Leo_S_HKCSL_WWE_3.14.831.3_Radio_15.42.50.11U_2.15.50.14_LE
O_S_Ship
"Operation failed" while trying to make a call.
I have tried custom Roms, the current one I am using is the Maelus ROM, 3.2.2
And details on my boot up are :
2.08.50 05
15 34 50 07u
3.14 04666 8G
I even tried Task29 before flashing to the Maelus ROM.
It just doesn't let me turn my Phone on, whenever I go into the settings, and the phone is off, and I tap it, the little progress swirly thing appears in the middle of the screen, then stops and the phone does not go to the "ON" position.
With all those 3 roms I've tried (2 of the official HK ones from HTC Website), and also the Maelus custom rom, I cannot get the Phone to work.
It only worked once when i got the phone back on a good reception area, but now here I can't even actually turn the phone on.
Could anybody Reccomend me a Custom ROM + Radio Version to switch to, i don't know if the official ones didn't work I don't know what to do.
at the moment I got Maelus ROM on with the radio 2.08.50 05, I'm going to upgrade the radio to a slightly newer one to see if that helps. my HTC is on charge at the moment.
Has anybody experienced this issue before, and know any fix? I'm willing to try anything.
Thanks.
EDIT - Actually the Phone does turn on, e.g I can slide the slider on the options to "ON", but it does not pick up the carrier/provider or get any signal, any suggestions welcome.
time to return it again. Just make sure to put on a stock rom/radio/spl before you do so
Trying a newer radio is all you can do as far as software goes as the radio is the software side of what controls reception on your phone. Go to the HTC HD2 Master Radio Thread and download the newer versions of radios. There is eight radio versions newer than the one you have so I would just start at the Leo_RADIO_2.10.50.19_2 and work my way up to the Leo_RADIO_2.15.50.14**. If none of the eight radios solve your issue than download the official stock ROM for your HD2 from HTC. com using your serial number from your HD2 to confirm it is the ROM for your HD2 and the go to the Flash your ROM/Radio via microSD thread to learn how to flash it via SD card so you will be reverted back to complete stock ROM, SPL, radio, and Splash screen. Then send it back for further repairs as it is no more you can do software wise. Good luck hope you get your HD2 working properly again.
Thanks for the reply.
I really don't know what to do other than try different radios, it seems that the people in Hong Kong that work for HTC don't know how to repair phones, it's been returned to me from warranty twice with defects that weren't present in the first place. They fix one defect and it comes back with another.
It seems to not get any signal in some areas where previously it would e.g in lower signal suburbs it gets NO SIGNAL at all, i'm wondering if there is some aerial unit that they forgot to plug in on the board or something, or is it all integrated.
It's so annoying as they want me to pay them to send it back, so I use about $60 to and from every time, and it's about a 3-4 month wait every time. I don't know if I should request they just give me a whole new phone because nothing seems to be right.
I think the SPL program by Cotulla now has the option to put a factory SPL back on.
kidcash said:
Thanks for the reply.
I really don't know what to do other than try different radios, it seems that the people in Hong Kong that work for HTC don't know how to repair phones, it's been returned to me from warranty twice with defects that weren't present in the first place. They fix one defect and it comes back with another.
It seems to not get any signal in some areas where previously it would e.g in lower signal suburbs it gets NO SIGNAL at all, i'm wondering if there is some aerial unit that they forgot to plug in on the board or something, or is it all integrated.
It's so annoying as they want me to pay them to send it back, so I use about $60 to and from every time, and it's about a 3-4 month wait every time. I don't know if I should request they just give me a whole new phone because nothing seems to be right.
I think the SPL program by Cotulla now has the option to put a factory SPL back on.
Click to expand...
Click to collapse
Wow that is crap man! It cost you 60 bucks to ship it to them and then 3 to 4 months before you get it back, that is totally unacceptable to me. I would most definitely request a replacement if I was you and tell them that you want the phone shipped to you with return shipping already paid so all you have to do is ship them your current HD2 back to them after you have received the replacement HD2. If you have had to wait that long and pay 60 bucks twice then I feel like you are entitled to a replacement HD2 as they twice have not returned a working HD2 to you.
Yes the HSPL utility by Cotulla does allow you to revert back to a factory SPL, but I suggest you use the SD card flashing method as it insures that you install the correct SPL for the ROM you flash, unless you know the correct SPL you had befor flashing any ROM to your HD2, this is the easiest eway of reverting your HD2 to total stock. One process vs two processes if you flash the ROM via USB.
The radio isn't the problem, if your issue was reception, or battery drain, then yea, it could be the radio, but the symptoms you describe can't be radio version related.
I'd be screaming @ the repair shop that sent you back a defective unit.
I do have an question from a friend of mine wondering about this: If he got an HTC HD2 T-Mobile version (unlocked), and he want to use the 3G AT&T bands (he is currently under their contract), is there a radio file he can use to unlock the bands so he can use the 3G network rather be stuck on EDGE? Also this is proven not to brick the device (a radio version that users on this site are using themselves to make this possible)?
If so, can someone point me in the right direction on acquiring the file? The device already has the HardSPL installed and it is running a cutomized Windows Mobile 6.5.3 ROM image (I did this for him so he can have the better ROM than the stock T-Mobile version). The SIM is unlocked as he is using it on AT&T but he is only on EDGE for now. Thank You very much
TKETZ196 said:
I do have an question from a friend of mine wondering about this: If he got an HTC HD2 T-Mobile version (unlocked), and he want to use the 3G AT&T bands (he is currently under their contract), is there a radio file he can use to unlock the bands so he can use the 3G network rather be stuck on EDGE? Also this is proven not to brick the device (a radio version that users on this site are using themselves to make this possible)?
If so, can someone point me in the right direction on acquiring the file? The device already has the HardSPL installed and it is running a cutomized Windows Mobile 6.5.3 ROM image (I did this for him so he can have the better ROM than the stock T-Mobile version). The SIM is unlocked as he is using it on AT&T but he is only on EDGE for now. Thank You very much
Click to expand...
Click to collapse
can can not use ATT 3G bands on a tmobile HD2, it doesn't have the hardware to support it.
Hi,
Well an update, I took the phone to a local repair shop, and surprise surprise, the antenna wasn't even connected, it was broken in half the antenna clip, so I had to pay $200 to get that fixed....... the signal is good, but at times it will drop out, whether the initial breakage of the antenna caused it to be not so good even when repaired I don't know, they put a whole new antenna in though, maybe the refurbished board that HTC HK Put in (The repair guy said they use Refurb boards), is causing the problem.
So HTC is a slack company, that can't employ people to properly repair their phones, just putting it out there. They say they can't replace the phone.
I am thinking of selling this one and getting a T-Mobile one (I am in Australia), is there any advantage of getting a T-Mobile other than the added 1024mb Memory? Does it have better signal or run faster? I want another HD2 so wondering which flavor I should get if it comes to that.
Thanks.
Hi. I am not sure that the 1024 is limted on other devices if you hack the Bootloader and put in a different ROM version. I believe the official ROM for the devices native to your country locks out the remaining ROM space, as it may do with the amount of RAM as well. I would have to look that up. I assume that most HTC HD2 handsets would be built generally the same (with the exception of the GSM chip as I have been informed).
The T-Mobile version, i believe will not allow you to use the 3G bands in your country if you are using Telstra Wireless (unless it uses the 1700 mhz spectrum as well as the 850 for its 3G). In the USA the equivolent would be AT&T and i have also been informed that the T-Mobile version HD2 will not pick up the band, no matter what you may try to do (like flashing the radio firmware).
kidcash said:
Hi,
Well an update, I took the phone to a local repair shop, and surprise surprise, the antenna wasn't even connected, it was broken in half the antenna clip, so I had to pay $200 to get that fixed....... the signal is good, but at times it will drop out, whether the initial breakage of the antenna caused it to be not so good even when repaired I don't know, they put a whole new antenna in though, maybe the refurbished board that HTC HK Put in (The repair guy said they use Refurb boards), is causing the problem.
So HTC is a slack company, that can't employ people to properly repair their phones, just putting it out there. They say they can't replace the phone.
I am thinking of selling this one and getting a T-Mobile one (I am in Australia), is there any advantage of getting a T-Mobile other than the added 1024mb Memory? Does it have better signal or run faster? I want another HD2 so wondering which flavor I should get if it comes to that.
Thanks.
Click to expand...
Click to collapse
As you live in Australia I suggest you get a Telstra HD2 if 3G is important to you. If not go for the T-Mobile HD2 it is great, but then again I have never used any other HD2.

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