A warning for all rooters - Galaxy Note II General

At the risk of showcasing myself as a total moron, I thought I'd share with you my experience of sheer, unadulterated stupidity before anyone else makes the same mistake.
I've been rooting my Android devices for a long, long time without any problem, until now.
I installed a ROM that didn't agree with my N7100 and needed to get my phone back into a working state. Having only Macs at work meant I had to use Heimdall rather than the Windows-friendly Odin. Heimdall isn't quite as easy to get to grips with and couldn't handle the factory images I was throwing at it, so in a desperate attempt to fix this, I inadvertently deleted all of my EFS data...
...and I hadn't taken a backup.
A local 'backstreet' phone shop couldn't fix it, and Vodafone charged me £100 (as I'd invalided the warranty) to replace the motherboard.
So it's not only a silly mistake to make, it's an expensive one, as this 'experienced' rooter discovered
Whatever you do, never, ever delete, re-partition or reformat the EFS partition on your Galaxy Note II!
You have been warned!

danakers said:
At the risk of showcasing myself as a total moron, I thought I'd share with you my experience of sheer, unadulterated stupidity before anyone else makes the same mistake.
I've been rooting my Android devices for a long, long time without any problem, until now.
I installed a ROM that didn't agree with my N7100 and needed to get my phone back into a working state. Having only Macs at work meant I had to use Heimdall rather than the Windows-friendly Odin. Heimdall isn't quite as easy to get to grips with and couldn't handle the factory images I was throwing at it, so in a desperate attempt to fix this, I inadvertently deleted all of my EFS data...
...and I hadn't taken a backup.
A local 'backstreet' phone shop couldn't fix it, and Vodafone charged me £100 (as I'd invalided the warranty) to replace the motherboard.
So it's not only a silly mistake to make, it's an expensive one, as this 'experienced' rooter discovered
Whatever you do, never, ever delete, re-partition or reformat the EFS partition on your Galaxy Note II!
You have been warned!
Click to expand...
Click to collapse
Even though i wouldn't do this, i am sure that if NASA was able to send monkeys into space there ought to a couple left here who would do this
But Thank You.

Bl!GhT said:
Even though i wouldn't do this, i am sure that if NASA was able to send monkeys into space there ought to a couple left here who would do this
But Thank You.
Click to expand...
Click to collapse
If you had insurance you could have claimed on that instead?

DaBountyHunter said:
If you had insurance you could have claimed on that instead?
Click to expand...
Click to collapse
Mmm, not having insurance makes me even dumber!

you should understand the word "use at your own risk", "always made a backup", "this is for advanced-user", and many things before doing something, just a warning wont help I think..

rashid.fairus said:
you should understand the word "use at your own risk", "always made a backup", "this is for advanced-user", and many things before doing something, just a warning wont help I think..
Click to expand...
Click to collapse
Yes, I'm just trying to be helpful by posting this.
I consider myself an advanced user, but even advanced users can make mistakes.

you could have fixed it with this software http://www.softworld.com/windows/communications/telephony/unlock-samsung-home/

jutley said:
you could have fixed it with this software http://www.softworld.com/windows/communications/telephony/unlock-samsung-home/
Click to expand...
Click to collapse
I have tested this sw after reading this from your other post
though i have no IMEI issue but tried unlock screen as it is free feature, but it didn't work for me.
apart from this it has caused issue on my device and pc, my play store was unable to download any application untill i factory reset device.
on PC side even after uninstall sw it was giving me some dll error. and had to reset my PC too.

I've seen a lot of efs repair apps, and I don't really see how any of them can possibly work at all. If the efs is deleted, you can't magically return it. That would be the same as having an app recalling a forgotten password without having anything to do with it beforehand.
Sent from my GT-N7100 using Tapatalk 2

adytum said:
I've seen a lot of efs repair apps, and I don't really see how any of them can possibly work at all. If the efs is deleted, you can't magically return it. That would be the same as having an app recalling a forgotten password without having anything to do with it beforehand.
Click to expand...
Click to collapse
Yes, it does seem as though screwing up your EFS is a bigger deal than I thought, on account of the fact that the only way they could repair my handset was by replacing the mobo. I tried so many supposed 'fixes' before dropping my handset into the Vodafone store and sadly none of them worked. On the plus side, even though I 'fessed up, the helpful people at Vodafone logged my fault as "device will not reboot" in the hope they didn't spot it was an invalidated warranty job... but they still found out
Anyway, hands up... I'm an idiot!

always backup your EFS folder into external SD card just to be on the safe side

thanks for the advice :good:

Paranoids Glore my efs on my raid server in the cloud on my remote mail server zipped and stored on a flash disk and on my laptop. Uou never know
Sent from my GT-N7100 using xda app-developers app

Step 1. Buy a PC.
Step 2. Enjoy.

Ok...thank you for sharing the experience...**** happens even to the brilliandest of minds!... I have a crusial question though... I come from the htc side which I now hate for their crappy support and aftersales policy... I had an evo 3d which after a year of pretty much flawless operation started to have serious issues with the display. I had the warranty running, so htc service repaired it for free, changing the mobo! GOD! What happened next?? I couldnt unlock the bootloader (even with their official way) and root my phone! Such a huge dissapointment! SO, my question to you all guys is, if for some reason I got changed my note2 mobo, will I be able to root it again? Thank you all in advance.
Sent from my GT-N7100 using Tapatalk 2

ciscosec said:
Ok...thank you for sharing the experience...**** happens even to the brilliandest of minds!... I have a crusial question though... I come from the htc side which I now hate for their crappy support and aftersales policy... I had an evo 3d which after a year of pretty much flawless operation started to have serious issues with the display. I had the warranty running, so htc service repaired it for free, changing the mobo! GOD! What happened next?? I couldnt unlock the bootloader (even with their official way) and root my phone! Such a huge dissapointment! SO, my question to you all guys is, if for some reason I got changed my note2 mobo, will I be able to root it again? Thank you all in advance.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
yepp .. no problem

That is a sign of SDS. You know what you do, there is no problem at all
Sent from my GT-N7100

Sds? What does this mean?
Sent from my GT-N7100 using Tapatalk 2

Zanr Zij said:
That is a sign of SDS. You know what you do, there is no problem at all
Sent from my GT-N7100
Click to expand...
Click to collapse
What are you on about? None of this has anything to do with Sds.
Nowadays people get a cold and blame it on Sds.
Sent from my GT-N7100 using Tapatalk 2

danakers said:
At the risk of showcasing myself as a total moron, I thought I'd share with you my experience of sheer, unadulterated stupidity before anyone else makes the same mistake.
I've been rooting my Android devices for a long, long time without any problem, until now.
I installed a ROM that didn't agree with my N7100 and needed to get my phone back into a working state. Having only Macs at work meant I had to use Heimdall rather than the Windows-friendly Odin. Heimdall isn't quite as easy to get to grips with and couldn't handle the factory images I was throwing at it, so in a desperate attempt to fix this, I inadvertently deleted all of my EFS data...
...and I hadn't taken a backup.
A local 'backstreet' phone shop couldn't fix it, and Vodafone charged me £100 (as I'd invalided the warranty) to replace the motherboard.
So it's not only a silly mistake to make, it's an expensive one, as this 'experienced' rooter discovered
Whatever you do, never, ever delete, re-partition or reformat the EFS partition on your Galaxy Note II!
You have been warned!
Click to expand...
Click to collapse
Why didnt u go to the samsung repair centre???? Are u in the UK? ?
Handwritten from my Galaxy Note II

Related

[Q] Can I replace build.prop with Stock Recovery or Odin

Ok, I've looked around for the answer and from what I've ready, I don't think I can do this but I want to make sure I properly understand what I have read.
My phone came stock with AT&T's MF3, i was able to successfully root and debloat the phone without issues. I was very careful the entire process and everything works perfectly. But then what did I do? I modded the build.prop (it was late and I was tired... I shouldn't have done it) file without thinking "I don't have a recovery method if this fails"... I KNEW there was no MF3 firmware available for recovery in Kies, and I knew no one has found an workable solution in Odin... But these didn't cross my mind that night. So, when I rebooted my phone, it would go past the samsung boot logo but never show AT&T's logo. The screen goes black after the Samsung logo, the remains black. After about 10 - 20 seconds the LED at the top left of the phone will turn on blue and throb. If I plug my phone into a USB port, it will try to install drivers as "MTP USB Device" but fail. The longer I leave the phone the warmer it gets regardless of whether or not it's plugged in.
I can boot into Download Mode and Stock Recovery
I've tested the drivers with my wife's phone and everything works as expected
I can boot into Stock Recovery and sideload files (I tried to flash an OTA file another user hosted here, it was sent via ADB sideload but it failed due to my debloating the /system/apps folder)
I've tried using stock recovery to flash a zip file to replace build.prop, but failed (not signed by samsung)
I've successfully flashed the "MF3_BTL_FIX" file another user created to kick a person out of the yellow triangle, when Kies fails.
I've tried best buy, but the samsung specialist will not even plug my phone into their computer
I have a backup build.prop, I just can't figure out how to get it on my phone without a custom recovery.
So, is there any way to replace the build.prop file with Odin/Heimdall or flashing or sideloading something from stock recovery?
My wife has the same phone, so I can also get files from her phone if I need to.
Any help or advice (even if it's "you have to wait for MF3 to be released in kies") would be greatly appreciated.
I'd find another bestbuy and see if you have better luck there.
jd1639 said:
I'd find another bestbuy and see if you have better luck there.
Click to expand...
Click to collapse
I think this is my best option too, but the next closest best buy is 1.5 hours from this one.... Getting time to go there will be the hardest part for me... that's what I get for living in the middle of nowhere...
dustyhughes said:
I think this is my best option too, but the next closest best buy is 1.5 hours from this one.... Getting time to go there will be the hardest part for me... that's what I get for living in the middle of nowhere...
Click to expand...
Click to collapse
Road trip!
jd1639 said:
Road trip!
Click to expand...
Click to collapse
HAHAHA! seriously! "Come on Kids, we're going on a field trip for science... COMPUTER science!"
But really, I may be heading out there Friday. They actually have 2 full stores there and 2 "mobile" stores.... I guess I'll see if I can get someone in one of those places to help.
Did you try a factory reset in Stock recovery?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
graydiggy said:
Did you try a factory reset in Stock recovery?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Unfortunately, yes... It formats /data and /cache... it doesn't touch /system at all (from what I could tell), so the build.prop isn't restored to factory.
What stinks is, I believe ALL i have to do is replace that ONE file! Granted it's a major file... but still, ONE file, keeping me from booting to the OS. I've even been tempted to send it to one of the guys that does the jtag repairs, but to be honest I don't know enough about what they do to know if it would even help or if I could trust them (I assume I could from what little I've read)...
I may just have to go best buy hunting.
dustyhughes said:
Unfortunately, yes... It formats /data and /cache... it doesn't touch /system at all (from what I could tell), so the build.prop isn't restored to factory.
What stinks is, I believe ALL i have to do is replace that ONE file! Granted it's a major file... but still, ONE file, keeping me from booting to the OS. I've even been tempted to send it to one of the guys that does the jtag repairs, but to be honest I don't know enough about what they do to know if it would even help or if I could trust them (I assume I could from what little I've read)...
I may just have to go best buy hunting.
Click to expand...
Click to collapse
I assume you're referring to mobiletechvideos.com and I didn't use them for jtag however I used them to fix a power button and they are awesome!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
HiTideBlastoise said:
I assume you're referring to mobiletechvideos.com and I didn't use them for jtag however I used them to fix a power button and they are awesome!
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I know I've heard of mobiletechvideos before, and I know they would be trust worthy, I've heard GREAT things about them... The other place I saw unbricking phones I ran across on youtube, they have a link to an ebay store (if you search ebay for "Unbrick Service Hard Bricked Samsung Galaxy S4 i337" you'll find them). They are actually a whole lot cheaper than mobiletechvideos, which is one of the reasons I looked into them and also why I'm suspicious. Not to discredit them at all, because I personally don't know what kind of work they do.
I don't even know if Jtag will allow them to fix my build.prop file. The ebay place says if the phone doesn't boot normally after doing a repair, they will restore the latest stock ROM and since i'm on MF3, well... They couldn't do much. It also makes me suspicious that in their ebay description it says:
------------------------------------------------------
By purchasing this auction you agree to the following.
1. Jtag service will avoid your warranty.
2. There is no guaranty 100% to fixed your phone, but we do our best.
3. If the phone can not fix, we will refund only $ 30.00, minus $5.80 for shipping cost.
4. If you claim for any problem after successful unbricked the phone, you need to send it back for inspection. Because we tested it before ship.
-------------------------------------------------------
I mean, some of the wording used makes me uncomfortable... I could just be paranoid, the address on the auction IS Carrollton, Texas after all
Just thought I'd update everyone... never found a fix myself, but I did drive to the next nearest best buy with my phone in the yellow triangle mode and the guy said he knew exactly what to do. He was very friendly, knowledgeable, and helpful... He even knew how to get the phone in download mode We talked a bit, he never asked about what I may have done to the phone, but during our conversation I had told him I had backed everything up and he kind of winked and said he would take care of me. It seemed like he knew what happened, but he didn't say anything, and the "head Samsung rep", his boss was right there talking with us too. He did a full restore, and I was up and running in 10 minutes. If you get a friendly and knowledgeable employee it's pretty painless.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
This is great to hear. Glad you got it fixed. That road trip was worth it
jd1639 said:
This is great to hear. Glad you got it fixed. That road trip was worth it
Click to expand...
Click to collapse
Thanks! I'm really glad to get it back. The road trip was well worth it. My wife and I decided to make a date out of it, we went to a nice restaurant while we were out without the kids, something they wouldn't have enjoyed and we wouldn't normally go to with them
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

[Q] Do you care about your flash counter?

I keep seeing all these posts worrying about your flash counter. Seriously, who is actually gonna go out of their way to go into DL mode and actually look?
hkbladelawhk said:
I keep seeing all these posts worrying about your flash counter. Seriously, who is actually gonna go out of their way to go into DL mode and actually look?
Click to expand...
Click to collapse
Repair depot technicians, that's who! LOL
It's funny actually, I don't even think I have a warranty on my international model, but I still haven't rooted my Note 4...
I think the bigger drawback of rooting is that OTA updates may no longer happen . Or am I confused there?
I've had two different rooted S3s replaced at Best Buy and they have never checked for anything.
EDIT: But I did revert back to the stock rom before going to BB.
Sent from my SPH-L710 using XDA Free mobile app
schlepprock said:
I've had two different rooted S3s replaced at Best Buy and they have never checked for anything.
EDIT: But I did revert back to the stock rom before going to BB.
Sent from my SPH-L710 using XDA Free mobile app
Click to expand...
Click to collapse
What was the reason you brought two S3's back? I'm sure if it was something that needed immediate replacement, they may not bother, but a "regular" repair might involve checking your software/counters.
I don't really care since mine is far away from Hong Kong, and I think it doesn't support warranty (not too sure). I won't wait even it does, pretty sure it will gonna take over a month to get it fix plus fees. And I always change a new phone after a year, so unless hardware failure, I'm happy to have it even it tripped the Knox~
P.S. I rooted my phone straight away after I unpack it Now counted 2 already~
Normally rooting and Xposed is the first thing I'd do but I havent done it yet as I'm nervous about the flash counter and losing OTA updates. Really need root though for Viper and Xposed.
EP2008 said:
What was the reason you brought two S3's back? I'm sure if it was something that needed immediate replacement, they may not bother, but a "regular" repair might involve checking your software/counters.
Click to expand...
Click to collapse
The first time it was due to bad modem/radio( bad reception and dropping calls). The second time they couldn't have checked anyway, I destroyed it with a skid steer. But we've taken our kids S3s several times to be replaced and they didn't go into settings or anything like that so I know best Buy at least, doesn't know anything about checking for root.
On US carriers tripping Knox may be an issue with the 'Full-Price' upgrades (Next, etc.) -- That is how I picked up my N4, but if they look in detail, I would be on the hook for the remainder of the balance even though I had surrendered the phone back to them. There may be a work around / bypass eventually - there were in past phones that utilized counters. I would think there would be one if someone had the knowledge to dump everything and reload after a 'hard wipe'. They need to install them at the factory somehow. I am probably grasping at straws as my cooking experience was Windows Phones.

[Q] Found a Galaxy S5

Topic closed! Got my answer. Thank you for everyone.
If you hand it into the police (At least in the UK) after a period of time, 4 weeks or something, it legally becomes yours if no-one claims it and you can go and collect it
Hand it In its being tracked
Not only that, but a local mobile network operator have no right to say you can keep a phone that does not belong to you, just because it was lost
Only the police can do that, and only after they try to find the rightful owner / give them a chance to report it lost and have it returned
Christiancs1969 said:
Hand it In it COULD BE being tracked
Click to expand...
Click to collapse
fixed that for you
-PiLoT- said:
fixed that for you
Click to expand...
Click to collapse
Ha ha thanks...
If it was me or you it would be handed In
True...?
Christiancs1969 said:
Ha ha thanks...
If it was me or you it would be handed In
True...?
Click to expand...
Click to collapse
yes. honesty is honesty but that doesnt mean the device is definately being tracked, that could make the poor guy have a panic attack
-PiLoT- said:
yes. honesty is honesty but that doesnt mean the device is definately being tracked, that could make the poor guy have a panic attack
Click to expand...
Click to collapse
Yes.. That thought bypassed me sorry..
I'll make sure I think next time ?
Forgot to add. Because phone was locked, I wiped it clean (3 button combination).
If I hand it in - who will give me all the funds i invested? Nobody. Hope isnt at my side.
Yes, I was dumb to replace the broken parts myself. But whats done, its done.
So. Can I use Google Play? Can I use WIFI or 4G?
Asurath said:
Forgot to add. Because phone was locked, I wiped it clean (3 button combination).
If I hand it in - who will give me all the funds i invested? Nobody. Hope isnt at my side.
Yes, I was dumb to replace the broken parts myself. But whats done, its done.
So. Can I use Google Play? Can I use WIFI or 4G?
Click to expand...
Click to collapse
Wipe data & system and install a new rom via Odin and you're done.
Wipe data removes 99% of tracking apps, wiping system removes the rest.
Use a custom recovery and delete everything than use a custom rom/kernel and flash modem/bootloader files too via odin
dotuletz said:
Wipe data & system and install a new rom via Odin and you're done.
Wipe data removes 99% of tracking apps, wiping system removes the rest.
Click to expand...
Click to collapse
not quite
It is traceable via IMEI.
But someone who lost this phone (apparently it looks like this) and phone was bought on contract, there is huge possibility that someone will block IMEI on network provider. After that 2 ways left. Sell it to foreign country or use it w/o mobile network.
qubbus said:
It is traceable via IMEI.
But someone who lost this phone (apparently it looks like this) and phone was bought on contract, there is huge possibility that someone will block IMEI on network provider. After that 2 ways left. Sell it to foreign country or use it w/o mobile network.
Click to expand...
Click to collapse
oh, yes you guys are right. forgot the old ways now that everything is smart. On "dumb" phoness you were able to change the imei with the right tools, never tried it on smarthphones. Anyway the chances that someone who throwed away a smashed phone without battery to be looking for it are slim, i would use it
dotuletz said:
oh, yes you guys are right. forgot the old ways now that everything is smart. On "dumb" phoness you were able to change the imei with the right tools, never tried it on smarthphones. Anyway the chances that someone who throwed away a smashed phone without battery to be looking for it are slim, i would use it
Click to expand...
Click to collapse
Maybe someone used this phone for criminal purpose and that is the reason of smashing it?
qubbus said:
Maybe someone used this phone for criminal purpose and that is the reason of smashing it?
Click to expand...
Click to collapse
And that has something to do with him because ... ? phones don't comit crimes, people do. Let's say police was tracking a phone for some reason, once the criminal sells the phone it will be tracked for an X amount of time until police knows for certain the buyer doesn't have anything to do with the seller. Anyway more than 50% of phones out there have been used in... unapropiate way from prank calling to showing the latest vid of a gf to your friends (and you know what I mean by prank and vid).
Let us not make any more of what it is: a found phone, repaired, end of story. Nobody will come after it and if it does you can show the owner the receipt for spare parts. If he is as honest as wanting his/her phone back at least they can pay for repairs.
Just use it if you really wanted to... The authorities aren't gonna bother raiding your home and arresting you and stuff just for the sake of a lost phone. So just use it normally. If they blocked it then fine just use it as a gaming device or multimedia device. If someone tracked it then give it back to them and charge them the cost for fixing it. If it really came into accusing you of stealing(which has 0.1% chance of happening) then dare them a lie detector test.
dotuletz said:
And that has something to do with him because ... ? phones don't comit crimes, people do. Let's say police was tracking a phone for some reason, once the criminal sells the phone it will be tracked for an X amount of time until police knows for certain the buyer doesn't have anything to do with the seller. Anyway more than 50% of phones out there have been used in... unapropiate way from prank calling to showing the latest vid of a gf to your friends (and you know what I mean by prank and vid).
Let us not make any more of what it is: a found phone, repaired, end of story. Nobody will come after it and if it does you can show the owner the receipt for spare parts. If he is as honest as wanting his/her phone back at least they can pay for repairs.
Click to expand...
Click to collapse
Agree! Just wanted to underline that there is no point to thinking 'what if'... Because we can get a really paranoic point such as cospiracy theory or something else...
Use it as long as you can and want.
Found not stolen they said
dotuletz said:
oh, yes you guys are right. forgot the old ways now that everything is smart. On "dumb" phoness you were able to change the imei with the right tools, never tried it on smarthphones. Anyway the chances that someone who throwed away a smashed phone without battery to be looking for it are slim, i would use it
Click to expand...
Click to collapse
true but you also said wiping /system and /data would remove ALL tracing software. so youde be caught fast

Stock firmware with root access - Warranty Claim being denied... :(

Hey guys.
So, the worst case scenario seems to be playing out with my phone, and Samsung & the retailer are turning into villains. I've had my phone maybe 8 months, I flashed root to it in the first week. This is the stock firmware, just with root access so I could run Titanium Backup. The phone was working fine, had recently started to become a little bit chuggy due to lots of apps & data, though yesterday I opened a link from a friend which looks like it's killed my phone. I was in the middle of doing my Japanese lessons with Duolingo... received a Whatsapp message from a friend with a link to a sale ( I could post the link, but spam filters might block it)- the moment I opened the link in Chrome my phone had a heart attack. Froze, rebooted... but worse, the boot animation also froze. I tried the power reset (volume down + power button), and managed to get as far as the lock screen. Upon entering my PIN, the phone went black and it has been a brick ever since. I took my phone to the shop I bought it from this morning and regret being honest about having root access. I cannot possibly fathom how having full access to MY DEVICE could possibly kill any hardware or disable the device to this degree, and as such think this warranty voiding angle is a giant scam.
This post is seeking a few things... 1) sympathy (lots please).... 2) advice about warranty (are they within their rights to deny my warranty? I'm in Australia, imported phone) ... 3) How could this happen?!?!?!
Please, thanks, and woe is me....
:-/
loudboy77 said:
Hey guys.
So, the worst case scenario seems to be playing out with my phone, and Samsung & the retailer are turning into villains. I've had my phone maybe 8 months, I flashed root to it in the first week. This is the stock firmware, just with root access so I could run Titanium Backup. The phone was working fine, had recently started to become a little bit chuggy due to lots of apps & data, though yesterday I opened a link from a friend which looks like it's killed my phone. I was in the middle of doing my Japanese lessons with Duolingo... received a Whatsapp message from a friend with a link to a sale ( I could post the link, but spam filters might block it)- the moment I opened the link in Chrome my phone had a heart attack. Froze, rebooted... but worse, the boot animation also froze. I tried the power reset (volume down + power button), and managed to get as far as the lock screen. Upon entering my PIN, the phone went black and it has been a brick ever since. I took my phone to the shop I bought it from this morning and regret being honest about having root access. I cannot possibly fathom how having full access to MY DEVICE could possibly kill any hardware or disable the device to this degree, and as such think this warranty voiding angle is a giant scam.
This post is seeking a few things... 1) sympathy (lots please).... 2) advice about warranty (are they within their rights to deny my warranty? I'm in Australia, imported phone) ... 3) How could this happen?!?!?!
Please, thanks, and woe is me....
:-/
Click to expand...
Click to collapse
It depends on how you rooted but guessing as you rooted when you first got the device it probably tripped knox and voided your warranty... either way by the sounds of things you can fix this yourself by flashing official firmware with odin do you know how to do this?
In fact can you get into recovery mode?
while the phone is off try holding power button + home button + volume upfor around 10 seconds (this does not require the boot animation to load)
If you can do that use the volume keys to navigate down to "wipe data and factory rest" then navigate to yes and after that reboot your phone (might take 10 mins to boot) but should fix your problem
EasyAndroidPro said:
It depends on how you rooted but guessing as you rooted when you first got the device it probably tripped knox and voided your warranty... either way by the sounds of things you can fix this yourself by flashing official firmware with odin do you know how to do this?
In fact can you get into recovery mode?
while the phone is off try holding power button + home button + volume upfor around 10 seconds (this does not require the boot animation to load)
If you can do that use the volume keys to navigate down to "wipe data and factory rest" then navigate to yes and after that reboot your phone (might take 10 mins to boot) but should fix your problem
Click to expand...
Click to collapse
For a moment I was excited to get a reply, and then I read yours. Please read my post before replying. If I could flash anything or get any kind of response do you think I would have taken my phone in for repairs??! It's DEAD. They changed the battery, the display (so they tell me) and they like to refer to the remainder as "the motherboard" but they mean the whole damn phone... Can anyone report if this has happened to them? Seems so thoroughly weird.... and to blame it on the fact I have root access.... the same as thousands of others.... it's really dodgy.
loudboy77 said:
For a moment I was excited to get a reply, and then I read yours. Please read my post before replying. If I could flash anything or get any kind of response do you think I would have taken my phone in for repairs??! It's DEAD. They changed the battery, the display (so they tell me) and they like to refer to the remainder as "the motherboard" but they mean the whole damn phone... Can anyone report if this has happened to them? Seems so thoroughly weird.... and to blame it on the fact I have root access.... the same as thousands of others.... it's really dodgy.
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Wow good look getting help with an attitude like that :good: i was offering beginner advice because from your post you sounded like an newbie. Good luck i won't be helping further.
EasyAndroidPro said:
Wow good look getting help with an attitude like that :good: i was offering beginner advice because from your post you sounded like an newbie. Good luck i won't be helping further.
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Oh no... you're going to keep that awesome advice to yourself? Maybe someone else can suggest I try turning it off and on again?
Seriously- it's frustrating enough being put through the wringer of losing a device like this, and even moreso being held over a barrel by Samsung & the retailer. I'm doing my best to be clear and spell out my situation, in the interests of not only myself, but the whole Samsung community. When you're locked out of a device by design, and all you can do is press buttons in certain combinations, please assume that I meant it when I said I already tried pressing the buttons.
More frustrated. Thanks. =)
loudboy77 said:
Oh no... you're going to keep that awesome advice to yourself? Maybe someone else can suggest I try turning it off and on again?
Seriously- it's frustrating enough being put through the wringer of losing a device like this, and even moreso being held over a barrel by Samsung & the retailer. I'm doing my best to be clear and spell out my situation, in the interests of not only myself, but the whole Samsung community. When you're locked out of a device by design, and all you can do is press buttons in certain combinations, please assume that I meant it when I said I already tried pressing the buttons.
More frustrated. Thanks. =)
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Come on, dude. I/we know the frustration of things like this but that's completely uncalled for. He offered genuine advice from the information given in your post.
I hope you get it sorted but I doubt you'll get much in the way of helpful responses if you are this rude.
It is completely within their rights to deny you warranty. You rooted the thing. The very act of rooting voids warranty. And yes, complete access to the device can do that to your phone because any rogue app can delete system files/programs that are essential to running the phone, or even turning it on. As it is, suck it up and accept you lost warranty and pay for the repair or get a new phone.
Sent from my SM-T231 using Tapatalk
what whatsapp message could do that much harm and has that done any harm to your friends (rooted) phone?
I think that after the freeze the phone has become damaged in software
Could be that it happens with any application that filled the memory.
If nothing can be saved with any trick and you have done everything I'm afraid there is nothing more possible than all the "tricks" here on XDA that are available after a good search.
Succes
loudboy77 said:
Hey guys.
So, the worst case scenario seems to be playing out with my phone
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If u cant get into Download mode, then the people at service centre also cant
Go to a different service centre and play dumb. Just say that 'The phone stopped working when I was travelling. I dont know what happened. The phone just died'
Dont give anymore info than this. If u do then they might pin it on you
Just play dumb and deny everything lol
They cannot prove that the phone is rooted just by looking.
In your case the motherboard might be fried (IDK maybe) and if they replace motherboard then ur knox flag will be reset.
Visit another Service centre. Dont go to the same place again.
chanchan05 said:
It is completely within their rights to deny you warranty. You rooted the thing. The very act of rooting voids warranty. And yes, complete access to the device can do that to your phone because any rogue app can delete system files/programs that are essential to running the phone, or even turning it on. As it is, suck it up and accept you lost warranty and pay for the repair or get a new phone.
Sent from my SM-T231 using Tapatalk
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There was recently a ruling in the States that returned some rights to consumers to unlock their devices while keeping warranty. In Australia we have some pretty decent consumer protection laws. http://ausdroid.net/2012/10/22/warranties-and-bootloaders-what-you-should-know/
You're not showing an awful lot of compassion to the community of developers who spend their time trying to root phones... too bad if your phone dies? nice.
I suggest you read this.
http://www.samsung.com/au/support/warranty/
From the read of it. You have already violated 2 things.
1.Your phone was imported.
2.Modification(in this case root)
Also, if you think software can not kill hardware then you are wrong. Some hardware are also being controled by software. Of course something like the glue holding the display together come off is definite not caused by software but something like fried mainboard/electronic is possible.
Of course, this seem very unlikely in this case but still not impossible. If you still want warranty, you must prove yourself innocent enough for them to accept your claim which seem nearly impossible.
Also being honest about rooting when claiming your warranty will instantly have your warranty rejected, no question asked.
Well, you can still try using the customer right law or something like that to help you, if you don't mind wasting time.
Sent from my SM-G935F using Tapatalk
loudboy77 said:
There was recently a ruling in the States that returned some rights to consumers to unlock their devices while keeping warranty. In Australia we have some pretty decent consumer protection laws. http://ausdroid.net/2012/10/22/warranties-and-bootloaders-what-you-should-know/
You're not showing an awful lot of compassion to the community of developers who spend their time trying to root phones... too bad if your phone dies? nice.
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Unlocking and rooting are two different things. Compassion? What are you talking about? Just accept that rooting voids warranty. Rooting opens the phone to exploits which may or may not cause problems. The manufacturer has every right to deny you service because they cannot prove if it is a fault on their part or yours. If you a friend bought an unrooted phone from you and roots it and bricks it, would you take back the phone and give him a new one free of charge? Or would you shoulder repair fees for your friend? No. Same thing. If you accidentally drop your chicken on the floor, KFC won't take it back.
There is consumer protection, and there is abuse.
And I appreciate the rooting community, but understand and accept the fact that doing so voids my warranty.
If my phones dies? I pay for the repairs. Simple.
Sent from my SM-T231 using Tapatalk
EasyAndroidPro said:
It depends on how you rooted but guessing as you rooted when you first got the device it probably tripped knox and voided your warranty... either way by the sounds of things you can fix this yourself by flashing official firmware with odin do you know how to do this?
In fact can you get into recovery mode?
while the phone is off try holding power button + home button + volume upfor around 10 seconds (this does not require the boot animation to load)
If you can do that use the volume keys to navigate down to "wipe data and factory rest" then navigate to yes and after that reboot your phone (might take 10 mins to boot) but should fix your problem
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So I take it that there's a way around knox to root the phone without tripping it? I've got the Exynos variant of this phone, would you mind putting me in the right direction on rooting it? I've looked everywhere but never found a way that does not trip knox.
Alaa Joseph said:
So I take it that there's a way around knox to root the phone without tripping it? I've got the Exynos variant of this phone, would you mind putting me in the right direction on rooting it? I've looked everywhere but never found a way that does not trip knox.
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I've not tried it myself nor have I looked into it myself I rooted the normal way as I don't care about Knox related apps I just remember seeing the reports around.
Here is a related thread https://forum.xda-developers.com/ga...ot-method-via-engkernel-t3423438/post68204186

Imortant documents removed in brutalest way possible.

Useless help. Regreted the will badly to ask here about my problem.
bacKzZ said:
So I had problems with my charging port on my S8 phone of that "Moisture Detection" feature superiority that totally exploited the charging port and destroyed it completely despite it never ever touching the water substance on it's whole lifespan leading me with total broken adapter and not even having access to use the phone again despite having the guaranty of Sasmung that it will work for "2 years" without even a problem. So I took the phone and send it to the store I bought in my country which is Neptun in Kosovo basically in Prizren city. I told what's the problem and even asked them clearly; I couldn't really make an backup from the phone due to the charging port failure and precisely asked them.Will they remove every single thingI have in my phone? Since it only is hardware related problem and it doesn't even have any manipulation need in the software for only swaping the charging port with a new one. And they said, Not really, Don't even worry about it, They won't remove any single of thing your phone and I asked them again about it because I still wasn't sure about it, they once again told me that they will not. So I let them get my phone and send in their repairing center hopingly to fix it properly without any problem as I had even bad experience with them about my TV which had problems of getting turned on and they completely removed the WIFI dongle it had inside and disable the wifi connection, now I can't even use the wifi connection anymore. So normally from that I had doubts for my phone as well. And guess what? I was right. They kind of fixed the charging port but they did even worse, They completely removed every single important thing I had starting from my college lessons, all the photos , different important documents and evidences that I had about an legal case that it is still open and totally depends on those evidences and every single thing I had there got destructed in brutalest way possible due to people's ignorance and negligence on my phone, even after persuading them of actual situation. Now it's been 2 weeks since I got my phone and i'm struggling to even find any way of recovering those important documents and evidences that's life mattering. The storage of the phone is not yet used to it's fullest due to the chances of the old data being overwritted.
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Disk digger is your best bet
TheMadScientist said:
Disk digger is your best bet
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Do I have to root the phone? Is it worth destroying the warranty and at the end getting nothing?
bacKzZ said:
Do I have to root the phone? Is it worth destroying the warranty and at the end getting nothing?
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Click to collapse
It will run non rooted
TheMadScientist said:
It will run non rooted
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Do you even realize that they completely deleted everything? Like format **** or whatever those dumbass creations did. The app doesn't even find anything other than my own photos that I recovered from Samsung Cloud and nothing else.
bacKzZ said:
Do you even realize that they completely deleted everything? Like format **** or whatever those dumbass creations did. The app doesn't even find anything other than my own photos that I recovered from Samsung Cloud and nothing else.
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Well that was your best bet. I guess you shoulda had it all backed up to the cloud. Like most of us do. Being rude like that isn't helping nothing but stopping others from joining in. Maybe you could have wireless charged the device. And then backed up. Or maybe you could've backed up on a PC and not relied on 1 device as a backup of very important information. But you didn't. Any time you send a device In for repair it gets formatted don't matter what they say. So tough luck mate that's how the world works. I understand your frustrations. But in the end it's your own fault
Again disk digger was your best bet. Only other option is an paid service for data recovery. I felt the way you posted was directed at me. So I did snap back. If not how it was meant I'm sorry. Just looked like it.
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