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So I've had the G1 since it came out and have been having no problems with it until this week. When my girlfriend and I txt or call eachother it won't work. I have no problems contacting other people. She also has the G1 and she has the same problem too.
First when I txt and try to send the red pending message thing stays on the txt for a long time and then it gives me an error. I have full signal and have 3g. She has the same problem too.
When I try to call her it goes straight to her voicemail and vise versa.
We also tried using IM but the same problem happens and our conversations always get dropped. This has been really pissing us off because we have been using T-mobile together for 4 years now. WTF!?
Are others of you having the same problem when conversating with other G1 owners?
Thanks
Its a sign telling you that you should break up with your GF.
First thing first have you tried restarting your phone by taking the battery out.(you would be suprised how many people don't do this and 80% of the time it fixes the issue.)
Second if you have a long thread of text with her(over 150) try deleting that.
Third if that doesn't work then do a hard reset on each others phones. You won't loose your contacts, the will show up again once you log back in. Try texting and calling each other on fresh phones. If it works start re installing your apps one at a time and texting each other between each one. It could be an app as well blocking you guys.
Still having issues looks like a call to T-mobile tech support is in your future and possibly a warranty exchange.
dont why is that, but deleting some sms messages would help a lot. try those issues from above poster. good luck & dont give up w/your gf
If it's happening on both phones, it sounds like it might be a network issue? Contact T-Mo.
Thanks for your help guys, I'm not a newbie with phones so I did all what's mentioned above.
Took out battery, reseted both phones, hard reseted both phones, installed apps one at a time and we still have that problem. We both delete the threads before they reach 100 so that can't be it.
The problem usually happens at night, I'm going to call T-mobile tomorrow and see if we can get an answer.
Thanks again
elsucio03 said:
Thanks for your help guys, I'm not a newbie with phones so I did all what's mentioned above.
Took out battery, reseted both phones, hard reseted both phones, installed apps one at a time and we still have that problem. We both delete the threads before they reach 100 so that can't be it.
The problem usually happens at night, I'm going to call T-mobile tomorrow and see if we can get an answer.
Thanks again
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Are you two on separate accounts with T-Mo? If on same account, do you both have a separate dataplan for each G1? I'm just grabbing at straws here, but the way it only malfunctions when you two contact each other seems to suggest it's got something to do with your G1 plan(s)/service(s).
GL
jashsu said:
Are you two on separate accounts with T-Mo? If on same account, do you both have a separate dataplan for each G1? I'm just grabbing at straws here, but the way it only malfunctions when you two contact each other seems to suggest it's got something to do with your G1 plan(s)/service(s).
GL
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Yes we have a family plan with the unlimited text and data.
I just checked out my account on My T-mobile and they didn't recognize my phone. I tried to change my myfaves but that didn't work so the site is down. It could be that T-mobile is having some sort of issue.
elsucio03 said:
Yes we have a family plan with the unlimited text and data.
I just checked out my account on My T-mobile and they didn't recognize my phone. I tried to change my myfaves but that didn't work so the site is down. It could be that T-mobile is having some sort of issue.
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Click to collapse
As I understand it, each G1 must have its own dataplan, even if you are sharing the same voice plan (i.e. family plan). Perhaps the sales rep who set up your G1s didn't know this and only added one dataplan? When you communicate between your two G1s it would appear to T-Mo's network as the same data customer trying to call/sms itself. Hence the screwiness?
Just a theory.
jashsu said:
As I understand it, each G1 must have its own dataplan, even if you are sharing the same voice plan (i.e. family plan). Perhaps the sales rep who set up your G1s didn't know this and only added one dataplan? When you communicate between your two G1s it would appear to T-Mo's network as the same data customer trying to call/sms itself. Hence the screwiness?
Just a theory.
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I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
elsucio03 said:
I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
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Click to collapse
Ahh. Still, it definitely seems to be a T-Mobile issue. I would suggest bringing both phones into a T-Mo store and having them take a look at that and maybe your account as well. If any of the sales reps there has a G1, try calling it.
elsucio03 said:
I understand where you're coming from but we have the same voice plan with two separate data/text services.
When we try to call it takes several attempts for it to go through but most of the time our calls are dropped within a minute. Text works most of the time.
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Click to collapse
One problem i have seen a couple of times, when i have 3g turned on, I cant call out send or receive text messages, and only seems to happen in certain areas of my town. If i disable 3g everything works fine. My roomate has the same issue with his G1 in the same areas of town as well.
Update:
Both of our phones seem to be working fine today. I still don't know what it was though. If it happens again then I'm definitely going to a T-mobile store.
Thanks guys
ranger7424 said:
One problem i have seen a couple of times, when i have 3g turned on, I cant call out send or receive text messages, and only seems to happen in certain areas of my town. If i disable 3g everything works fine. My roomate has the same issue with his G1 in the same areas of town as well.
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Click to collapse
offhand, have you reported that to t-mobile? thats the only way things will ever get fixed, if you havn't. Call drop/similar issues are taken seriously by tmobile and they will send a tech to check it out (though you may be unaware). If the tech can recreate your trouble, it will be fixed.
Update:
Both of our phones are fixed! I called T-mobile and they said that problem has happened before, our sim cards needed to be changed so we can be able to use the 3g.
We both went to the T-mobile store today and got them replaced with no problem and now everything is perfect.
One of the many reasons I love T-mobile and my G1!
elsucio03 said:
Update:
Both of our phones are fixed! I called T-mobile and they said that problem has happened before, our sim cards needed to be changed so we can be able to use the 3g.
We both went to the T-mobile store today and got them replaced with no problem and now everything is perfect.
One of the many reasons I love T-mobile and my G1!
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Click to collapse
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
jashsu said:
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
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Click to collapse
Good idea, My SIM card was about 5 years old.
We have problem here and there but it's just service issues.
jashsu said:
Ahh yeah if you are using a legacy SIM that would definitely kill your 3G joy. Need a USIM for 3G I'm glad T-Mo was able to fix it for ya.
Edit: By the way you might want to revise the title of this thread with "Fixed" so folks don't unintentionally bump it a few months later.
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Click to collapse
You do not need a USIM for tmobile. The sim he had may have been too old, but i have not changed my sim for at least 2-3 years and i can swap my sim into any phone i choose. ATT requires a USIM i believe, but tmobile service will work with either... can anyone actually chime in that has an offical t-mo USIM?
phatman81 said:
You do not need a USIM for tmobile. The sim he had may have been too old, but i have not changed my sim for at least 2-3 years and i can swap my sim into any phone i choose. ATT requires a USIM i believe, but tmobile service will work with either... can anyone actually chime in that has an offical t-mo USIM?
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Click to collapse
Oh! Didn't know that. I had T-Mo years ago, but have been with AT&T for the past two years due to a promotional pricing.
Is anyone having issues getting the visual voicemail set up? Att is telling me they are having connection time outs with the voicemail. I've had everything reset a few times and it's still not working. Just curious
Haven't had an issue. Worked right out of the box.
@OP,
Yes I can't get mine VVM to work either. I actually just used my sim from my iPhone and yet when i try to setup VVM it tells me I don't have that on my plan. I swear AT&T can really be a PIA. So I will probably need to contact CS.
Mine doesn't work but I didn't have it on my plan before ordering this phone.
I did the same thing with my iPhone Sim. Maybe that's the problem.
I have the S7 (trying to get it exchanged for the Edge but no Best Buy's have them in my area right now); picked it up Tuesday at Best Buy and used the SIM card that came with it. Called Tech Support and worked with the girl for almost an hour before she sent an escalated ticket to the next level of tech support. She thought maybe because the official launch was today (3/11) that might be why it wasn't working Tuesday. I have a text message to call AT&T just haven't had the time but after just checking now, it still won't set up. I even had my voice mail profile blown out and had to recreate it from scratch with tech support on the phone and it still made not difference. Going to give it a few more days and then I might be taking it back to Best Buy for el-refund-o. Love the phone other than that. Just my two cents, take it for what it's worth. Have a great evening everyone.
I disabled that as soon as I opened the box. Google voice works like a charm.
Sent from my SAMSUNG-SM-G935A using Tapatalk
I cant get google voice to work either lol
If you used an iPhone SIM it will soft-brick Visual Voicemail, or at least it did for me. I had to go to AT&T and swap my SIM card out with a newly provisioned one. Then I had to call tech support and have them wipe my voicemail settings. After all that I was then able to setup VVM as expected. It works great now.
Guess I need to call again. I went to the store and got a new Sim card and the guy there reset my password only I suppose. So now it doesn't say my account doesn't have vvm it just says unable to set up
cubedwell3r said:
If you used an iPhone SIM it will soft-brick Visual Voicemail, or at least it did for me. I had to go to AT&T and swap my SIM card out with a newly provisioned one. Then I had to call tech support and have them wipe my voicemail settings. After all that I was then able to setup VVM as expected. It works great now.
Click to expand...
Click to collapse
Darn Skippy. Iphones have the WiFi calling enabled and it's not compatible with the Samsungs and that was the issue after Sim change. Or so 611 lady said!
Litebulbcw said:
Guess I need to call again. I went to the store and got a new Sim card and the guy there reset my password only I suppose. So now it doesn't say my account doesn't have vvm it just says unable to set up
Click to expand...
Click to collapse
Same happened to me. I had to have them wipe all my VM settings, including any custom greetings that I had. Once the VM system was wiped it let me setup VVM without any hiccups. Good luck!
No problems here. Coming from other androids though, using same sim.
Will Sprint be able to activate my phone on their network or should I flash a factory image first?
Sent from my Nexus 6P using Tapatalk
Highly suggested that you should flash the factory image first before calling Sprint. Just provide them your MEID (*#06#) and you're good to go!
OK. Was hoping not to have to reset everything but I think you're right. Probably best.
Or you could try to go to sprint.com/activate. Probably if it's a different carrier, it'll have some setbacks for SIM support. If none of these works, try visiting your nearest Sprint store.
Why not just try to activate the phone with Pure Nexus installed? It will probably work and if it doesn't you can always go back to stock and reactivate. You are using your own phone, not Sprints, so I don't see the downside in trying to activate the phone as is.
I may try that. I know back in the day I couldn't get a phone activated because I had a custom ROM on it. For some reason it wouldn't work.
i4get75 said:
I may try that. I know back in the day I couldn't get a phone activated because I had a custom ROM on it. For some reason it wouldn't work.
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Click to collapse
It can't hurt to try.
True
Sent from my Nexus 6P using Tapatalk
Well you can't port your phone to another carrier from Google Fi on the weekend. The "Account Specialist" that needs to release the device from the Fi network only works on weekdays.
Sent from my Nexus 6P using Tapatalk
Hey were you able to successfully port your phone over?
I just attempted to port from Project Fi to Sprint as well, but because Fi uses the Sprint network they were at first unable to activate the service. I had to first port my number to a Google Voice account, unlock the number from Google Voice to enable another carrier to port it out, then call Project Fi to have them deregister the phone from their network. After all this Sprint was finally able to port and activate my phone, but I'm now only getting 3G and no LTE.
I have read that some have had to do a full factory reset of the phone in order to get LTE to work, but I'm wondering if there's a less drastic method.
Yup. Long time ago but thanks!
Did you have to factory reset the phone or jump through any other hoops to get it to work?
I factory reset it, ported the number to Google Voice, waited about 48 hours until the phone ESN was released and cleared, then was able to transfer the number to Sprint and activate the phone. If I remember right, since my wife had a Sprint account, they let me use a loaner phone.
Gotcha, guess I'll do the same. Thanks for the reply!
Anytime! Enjoy Sprint! I know I do.
One issue you may run into is Sprint keeps 2 device databses with MEID / IMEI numbers. One for PrePaid and one for PostPaid. You will need to be removed from the PrePaid one (GoogleFi) before you can get activated on Sprint PostPaid.
To report back, I just completed a factory reset on my phone and am now connecting to LTE.
Anyone currently using this on Google Fi? How do you like the service and how is the phone performing?
LG G6 (VS988 Verizon Variant BOOOO) but on Google Fi
The service is awesome. I switch back and forth between T-Mobile and Google Fi SIMs. My phone is a bad example because even though I paid for it outright and I left Verizon only after my contract ended, I cannot install an unlocked bootloader or root my device and as far as I know this is a Verizon thing only, (meaning Verizon special crafted the Android OS before putting it out so as to prevent people from actually having that 100 percent ownership feeling.) However the data and everything is good. Start out slow, order your SIM through Google Fi (if they ask say you have the LG G7, trust me, they'll refuse to activate the G6 so I had to call back and lie and sure enough it worked. After I got my SIM in the mail (all over the web via the Fi website,) I popped it in, my phone asked for a restart because it has a new SIM, restarted phone and installed the Google Fi app from Play Store, a few seconds later and one more restart and the APNs all changed themselves, phone was in Global mode and zooming away. And...tsk tsk...I haven't paid for service yet but maybe it's because my phone is all locked up to Verizon but they are not recording any data usage for me neither so I have free service through Fi. THAT BEING SAID, I am a huge fan and patron to Google and their services so I'm going to call and get this issue resolved. I'm sure it's just that they need my IMEI or something of that sort. If you have any other variant of the LG G6, first off, congrats for not going through Verizon like I did and never being able to root/ADB bloatware and etc., and two, give it a shot. You can get your SIM and start using the service (talk/text at least) before paying anything and of course it's month to month so no commitment.
Oh ya! I also noticed, rather this is intentional on Google's part or not, that my Mobile Hotspot feature works as well If you have anymore specific questions feel free to let me know!
Thanks for the reply. I'm guessing that you started before November as they have now opened the program up to other phones including the G6. (Mine is an unlocked T-Mobile one, which I am on now, so should work fine as I will still be using T-Mobil's towers.)
I realize this is an old post, but wondering if you are still using fi with the LG G6. I am wondering if root will give me the ability to auto-switch between the 3 networks. It's a deal breaker for me if I'm stuck with just TMobile's network. I have the US Cellular variant.
Thanks.
I received my launch day one plus 8 pro, model IN2025. I am currently with sprint but they refuse to activate the device. They insist it is carrier locked and they can't activate it. I have put my sim in there and it works for a few minutes until I get a sim locked error, then it doesn't work. I wanted to switch to tmobile but, for whatever reason, my BYOD order was flagged as potential fraud and I am required to go into a store to complete my order - which isn't really possible as there are only 3 stores in my state that are still open, none of which are near where I live. I have checked AT&T and Verizon and their sites both say the phone isn't compatible. I have a google fi sim on the way but I am curious if anyone in the states has successfully activated an 8 pro and if so, what carrier they have.
Thanks!
CA, T Mobile, no error at all
samyuan9826 said:
CA, T Mobile, no error at all
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Well that gives me some hope. This is why I wanted to move back to tmoblie but there is literally nothing I can do. I have spent hours upon hours on the phone, chat, and even on DM with their twitter support. The only way for me to activate service is to go into a store which is impossible. There are no stores open in a 75 mile radius of me and I don't think it is wise to be driving all over for what is definitely not an essential service. I guess I will hold out hope for Google Fi because Sprint is just awful.
Tmobile here too no issues. Works perfect
berdo said:
Well that gives me some hope. This is why I wanted to move back to tmoblie but there is literally nothing I can do. I have spent hours upon hours on the phone, chat, and even on DM with their twitter support. The only way for me to activate service is to go into a store which is impossible. There are no stores open in a 75 mile radius of me and I don't think it is wise to be driving all over for what is definitely not an essential service. I guess I will hold out hope for Google Fi because Sprint is just awful.
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Click to collapse
Could it be they are merging at the moment?
samyuan9826 said:
Could it be they are merging at the moment?
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If it is, then you would have thought one of the 8 or so people I spoke with would have said something. I do know that Sprint told me they could not activate the phone because it was carrier locked and even after I had a chat with One Plus support per Sprint's request and copied and pasted one plus's response that the phone was not carrier locked and compatible with sprint, the sprint rep from the advanced support team still insisted the phone was carrier locked and that I should return the phone.
I have no idea what the issue is with T-Mobile. They ran my credit, took my payment, setup my order and then a bot automatically canceled my order and booted me off the chat. The canned message said I couldn't complete the order over chat or the phone, that I would have to go to store. After 3+ hours on chat and phone last night I finally gave up. The rep on twitter event sent me a DM basically saying that my best option was to use screen shots of our conversation and dispute my credit and try again once I can actually go to a store.
It is just one giant cluster F.
berdo said:
If it is, then you would have thought one of the 8 or so people I spoke with would have said something. I do know that Sprint told me they could not activate the phone because it was carrier locked and even after I had a chat with One Plus support per Sprint's request and copied and pasted one plus's response that the phone was not carrier locked and compatible with sprint, the sprint rep from the advanced support team still insisted the phone was carrier locked and that I should return the phone.
I have no idea what the issue is with T-Mobile. They ran my credit, took my payment, setup my order and then a bot automatically canceled my order and booted me off the chat. The canned message said I couldn't complete the order over chat or the phone, that I would have to go to store. After 3+ hours on chat and phone last night I finally gave up. The rep on twitter event sent me a DM basically saying that my best option was to use screen shots of our conversation and dispute my credit and try again once I can actually go to a store.
It is just one giant cluster F.
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Click to collapse
RIP - my order was from OnePlus.com back to the launch day - I really don't think they have any kind of carrier locks. I would say returning/exchange the phone is the best option
Mine Activated fine on T-Mobile
https://www.androidheadlines.com/2020/04/oneplus-8-5g-networks-compatibility
"Sprint users are basically completely out of luck. As the OnePlus 8 doesn't support its 5G network, nor its 4G LTE or its voice (CDMA) network."
I just got mine today and works perfect with Tmobile prepaid, wifi calling and everything works
T-Mobile Ohio with no issues here.
Sent from my IN2025 using Tapatalk
I grabbed a Google Fi card today and so far so good. I'm connected to LTE with speeds that were comparable when I had TMobile. Pretty pumped to be living that 120hz life and not using Samsung's garbage skin.
It's funny, there is a mod to turn on WiFi and VoLTE which 100% works fine on Sprint. I can normal service for about 5 minutes and then Sprint shuts it down. I could reboot and work again, and then they'd shut me down again. So yeah, no CDMA but VoLTE worked just fine.
I'm on T Mobleand it was a snap. No issues at sll
anyone activate on verizon in us?
TIA
bkrickles said:
anyone activate on verizon in us?
TIA
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Yes i activated mine on verizon and had no issues at all. The one problem im running into is we dont have an option for wifi calling. Benn on chat with verizon and oneplus, verizon tried to get it to work for 2 hours where oneplus said its something wrong on verizon end because wifi calling is a default feature....
berdo said:
I received my launch day one plus 8 pro, model IN2025. I am currently with sprint but they refuse to activate the device. They insist it is carrier locked and they can't activate it. I have put my sim in there and it works for a few minutes until I get a sim locked error, then it doesn't work. I wanted to switch to tmobile but, for whatever reason, my BYOD order was flagged as potential fraud and I am required to go into a store to complete my order - which isn't really possible as there are only 3 stores in my state that are still open, none of which are near where I live. I have checked AT&T and Verizon and their sites both say the phone isn't compatible. I have a google fi sim on the way but I am curious if anyone in the states has successfully activated an 8 pro and if so, what carrier they have.
Thanks!
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Click to collapse
Sprint is a PITA with unlocked devices. They have different SIM cards for different unlocked devices and you can’t use one SIM in every device normally. I had that issue as well and they always sent me SIMs based on the phone. I have T-Mobile now and use my SIM in Pixels, iPhones, and my OnePlus with no issues. Always had to call sprint to switch between my devices as well it was terrible. T-Mobile you just switch the SIM and it’s good.
The OnePlus model sold by OnePlus should have worked good on US TMo.
However, has anyone over here gotten a global model from banggood to work on TMo ? Their posted frequencies look like 41 and 71 are missing, and possibly some others.
kng60ft said:
Yes i activated mine on verizon and had no issues at all. The one problem im running into is we dont have an option for wifi calling. Benn on chat with verizon and oneplus, verizon tried to get it to work for 2 hours where oneplus said its something wrong on verizon end because wifi calling is a default feature....
Click to expand...
Click to collapse
Have you tried enabling the switch via logkit?
1. Dial *#800#
2. Go to Oneplus logkit
3. Go to function switch
4. Check on Vowifi switch
5. Reboot your phone
6. go to settings -- wifi & internet -- sim & network
7. Turn on WIFI Calling
8. Reboot your phone
berdo said:
Have you tried enabling the switch via logkit?
1. Dial *#800#
2. Go to Oneplus logkit
3. Go to function switch
4. Check on Vowifi switch
5. Reboot your phone
6. go to settings -- wifi & internet -- sim & network
7. Turn on WIFI Calling
8. Reboot your phone
Click to expand...
Click to collapse
Yes. I followed those steps and when I select function switch, there is nothing on the screen that says VoWIFI.
Has anyone got it working with AT&T? Mine arrives tomorrow, hoping to just switch my sim card from my Pixel 3 XL into 8 Pro seemlessly.