32Gig, bought in Oct, not a single issue before, but today when I want to use Google Hangout on my N7 it keeps not responding, I can hear the sound, but no image. Then I downloaded the Cam App, still no luck. Face unlock, still no image. Returned to stock, same. So I figure it's probably a hardware issue.
Never seen anyone had this issue so I post this, probably won't notice if I don't use hangout or something. Any suggestions? Should I send it to fix? Bought in Game Stop btw.
Sent from my Nexus 7
Bump, seems no one has this issue then..
Sent from my Nexus 7
If you returned to stock and it's still not working in any apps, then I'd guess it was a hardware problem.
I'm having the same issue, and i think is a hardware problem, I might buy a new camera module in the next few weeks, to test it.
corvx said:
I'm having the same issue, and i think is a hardware problem, I might buy a new camera module in the next few weeks, to test it.
Click to expand...
Click to collapse
I just sent it to ASUS yesterday, would catch you guys up about it. Good luck replacing it yourself! I just assume sending it is an easier and cheaper way...
Sent from my HTC One X
marsyeti said:
I just sent it to ASUS yesterday, would catch you guys up about it. Good luck replacing it yourself! I just assume sending it is an easier and cheaper way...
Sent from my HTC One X
Click to expand...
Click to collapse
Any update? I still haven't purchased the camera module. I'm no in a hurry I guess. But still curious to know what they told you or what's they did to your device.
Sent from my Nexus 7 using Tapatalk HD
UPDATE: I replaced the camera successfully following the "Installing Nexus 7 Front Facing Camera" guide from ifixit(dot)com. In case anyone has the same problem and is out of warranty, the procedure is very quick and easy, the camera module can be found cheap on ebay.
corvx said:
Any update? I still haven't purchased the camera module. I'm no in a hurry I guess. But still curious to know what they told you or what's they did to your device.
Sent from my Nexus 7 using Tapatalk HD
UPDATE: I replaced the camera successfully following the "Installing Nexus 7 Front Facing Camera" guide from ifixit(dot)com. In case anyone has the same problem and is out of warranty, the procedure is very quick and easy, the camera module can be found cheap on ebay.
Click to expand...
Click to collapse
Well I just sent mine to ASUS and they did it for free, just waited 2 weeks. Congratulations on successfully done it on your own.
Related
I received my Nexus 10 in the mail today (I thought I would never get off of work!) and when I opened the shipping package I noticed the actual Nexus box with the stickers on it saying "If this seal is broken, do not accept", the seals were in fact, broken. A bit disappointed, I figured since they were already tore I might as well look inside. Everything inside looks completely perfect and doesn't seem to be tampered with at all. As you see in my signature, it hasn't stopped me from using it (and loving it!) but I was just curious to know if anyone else had this happen. The tears aren't clean, and actually look like they could have occurred during shipping (that's what I'm telling myself anyways), but I've kept all the static wrapping on the device for the time being in case an issue comes up I can report the broken seal on arrival...hopefully their support doesn't read this thread. Haha.
Sent from my Nexus 10
Reamer09 said:
I received my Nexus 10 in the mail today (I thought I would never get off of work!) and when I opened the shipping package I noticed the actual Nexus box with the stickers on it saying "If this seal is broken, do not accept", the seals were in fact, broken. A bit disappointed, I figured since they were already tore I might as well look inside. Everything inside looks completely perfect and doesn't seem to be tampered with at all. As you see in my signature, it hasn't stopped me from using it (and loving it!) but I was just curious to know if anyone else had this happen. The tears aren't clean, and actually look like they could have occurred during shipping (that's what I'm telling myself anyways), but I've kept all the static wrapping on the device for the time being in case an issue comes up I can report the broken seal on arrival...hopefully their support doesn't read this thread. Haha.
Sent from my Nexus 10
Click to expand...
Click to collapse
Last sentence is the best thing I have ever read on XDA. lol. If I were you id contact where you bought it from and say it arrived with broken seals. You may be compensated with some extra gift cards or something.
Sent from my SCH-I605 using xda app-developers app
hoodratchandler said:
Last sentence is the best thing I have ever read on XDA. lol. If I were you id contact where you bought it from and say it arrived with broken seals. You may be compensated with some extra gift cards or something.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Lol. Well I bought it directly from Google and what I've heard about their customer service that is unlikely. I'll give it a shot though. Thanks.
Sent from my Nexus 10
I have ever had the same thing. But I just ignored it because the device can be used normally.But I think we can contact the support center to give them our feedback and let they improve it.However, just annoying.
Dannyada1988 said:
I have ever had the same thing. But I just ignored it because the device can be used normally.But I think we can contact the support center to give them our feedback and let they improve it.However, just annoying.
Click to expand...
Click to collapse
It sucks that it happened to you too, but I'm glad I'm not the only one. I'll let support know and they'll probably ignore it, but we'll see. I don't plan on returning it unless I have issues, and I'm not seeing any yet.
Sent from my HTC One X
Reamer09 said:
Lol. Well I bought it directly from Google and what I've heard about their customer service that is unlikely. I'll give it a shot though. Thanks.
Sent from my Nexus 10
Click to expand...
Click to collapse
They will suggest you get a replacement. If you're happy with what you have then I suggest you keep it. You might get a replacement with a creaky back or more light bleed.
Sent from my Galaxy Nexus using xda app-developers app
I got two from walmart, both with something similar. One sticker on both looked like it was perforated, almost torn, while the other sides sticker was fine. Both from different Walmarts.
First one had dust under the screen so I returned it and got the other. It was fine otherwise. No issues so far with the second.
Sent from my Nexus 4 using xda app-developers app
Thanks for all of the feedback. It makes me feel better about my stickers being torn. My device is working well for the time being so I'm not going to concern myself with the error in packaging.
Sent from my Nexus 10
Reamer09 said:
Thanks for all of the feedback. It makes me feel better about my stickers being torn. My device is working well for the time being so I'm not going to concern myself with the error in packaging.
Sent from my Nexus 10
Click to expand...
Click to collapse
I expect you're right about the cause: bad packaging/packing. Bought mine on release day direct from Google and it came with broken seals. No problems so far...
Sent from my Nexus 10 using Tapatalk HD
Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.
Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.
bump
I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app
Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app
Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app
I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!
I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app
Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.
im also having this problem but i dont live in the US. how can i go about fixing it?
redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.
can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!
2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !
Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk
Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?
I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.
Hey guys. Anybody else with this problem? Every time I open my camera app, it freezes. Then the warning box comes on and says "camera failed".
I'm not rooted. I also did a hard reset but the same problem occurs.
Had the phone for a day and also applied my screen protector. Don't want the hassle of returning it and getting a new one, although that might be my only solution right now?
Just wondering if there are other users out there with the same issue and maybe an update would fix this.
Thanks in advance.
Yup, I suffer from the same problem.
Sent from my GT-I9500
Trueray said:
Yup, I suffer from the same problem.
Sent from my GT-I9500
Click to expand...
Click to collapse
Oh man, how did you fix it or is it on going?
ilimit said:
Oh man, how did you fix it or is it on going?
Click to expand...
Click to collapse
I have yet to fix it, but ill keep you posted.
Broken
Get it replaced from Samsung, It's not a software issue.
Good luck with samsung
I have had camera stutter/lag (taking photos and on one video the recording glitched).
The camera not even working? That's definitely a bring back and replace since it seems not all units are doing it.
ilimit said:
Hey guys. Anybody else with this problem? Every time I open my camera app, it freezes. Then the warning box comes on and says "camera failed".
I'm not rooted. I also did a hard reset but the same problem occurs.
Had the phone for a day and also applied my screen protector. Don't want the hassle of returning it and getting a new one, although that might be my only solution right now?
Just wondering if there are other users out there with the same issue and maybe an update would fix this.
Thanks in advance.
Click to expand...
Click to collapse
Why don't you do a dada/factory reset? if all else failed reflash your firmware.
cold22 said:
Why don't you do a dada/factory reset? if all else failed reflash your firmware.
Click to expand...
Click to collapse
From my experience, reflashing the firmware via odin doesn't helps at all. Same goes for factory reset.
Sent from my GT-I9505 using Tapatalk 2
I had the same problem, and mine was solved with last firmware update. Once updated, I opened the camera and got a new camera firmware message, after that the problem was gone.
I9505XXUAMDN
Cam fw: S13F0SAGB39
Really?! I think your just yanking our chain.
Sent from my GT-I9500
ncarellan said:
I had the same problem, and mine was solved with last firmware update. Once updated, I opened the camera and got a new camera firmware message, after that the problem was gone.
I9505XXUAMDN
Cam fw: S13F0SAGB39
Click to expand...
Click to collapse
And was the error "camera fail"?
Sent from my GT-I9505 using Tapatalk 2
It happened to me, but a reboot solved it. Have you tried with an alternative camera app?
Good luck!
Having the same problem with mine, it's starts fine then after couple of times opening the app it goes black then reboots, hope a SW update helps as I guess it's a camera software problem.
Sent from my GT-I9500 using xda premium
I took mine into the Verizon store, and they flat out replaced my phone with no questions. Didn't even attempt to factory reset it. I guess Samsung knows about this hardware issue. Didn't even have mine a week, and it was rooted. replacement no questions asked!
Same just go into your local store. They should replace it np.
Sent from my SGH-M919 using Tapatalk 2
ilimit said:
Same just go into your local store. They should replace it np.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
I've had my s4 for 5 days and today I just started getting the "Camera failed" error.
Guess I'll take it back into the AT&T store...
I've had my TMob S4 for about a week and encountered this a # of times this AM for the first time. After some reboots, it stopped occurring. I realize it usually works great after reboots, but several times this AM it would work fine initially, then start malfunctioning with further manipulation (going into camera repeatedly, turning the front camera then switching back,etc.). Haven't been able to reproduce it all day though.
Has me a bit concerned it will come back once the trade-in period has elapsed. Which is theoretically tomorrow!
Edit: I think the problem was caused by me flashing files that were supposed to restore a photo sphere camera to the GS4. Didn't work and probably messed up stock as well (there's a newer attempt out there but I don't want it that bad to test out). I restored the backup and it works fine now. Funny thing is right after restoring it, I still had problems with the camera fail error.
Facing the same problem here. I've already reset the device to factory defaults but trying that was even a waste of time since I've got this problem since day 0, so it couldn't be due to anything that I did myself (it just never worked from the beginning).
Anyway, after that I ran the hardware test via: *#0*# The front facing camera works just fine, but the back facing camera doesn't. Since I'm living in the caribbean and ordered the phone via the US, I'm thinking of just replacing the camera myself, I saw that replacement parts on for example Ebay are about $30. Think I'll try that instead of going through all the hassle of shipping the device back. The modularity is one of the great things of the S4, replacing the camera yourself seems quite easy. Needless to say in most situations you should just return the phone under guarantee.
gekkehenkie11 said:
Facing the same problem here. I've already reset the device to factory defaults but trying that was even a waste of time since I've got this problem since day 0, so it couldn't be due to anything that I did myself (it just never worked from the beginning).
Anyway, after that I ran the hardware test via: *#0*# The front facing camera works just fine, but the back facing camera doesn't. Since I'm living in the caribbean and ordered the phone via the US, I'm thinking of just replacing the camera myself, I saw that replacement parts on for example Ebay are about $30. Think I'll try that instead of going through all the hassle of shipping the device back. The modularity is one of the great things of the S4, replacing the camera yourself seems quite easy. Needless to say in most situations you should just return the phone under guarantee.
Click to expand...
Click to collapse
did you change the module?? your camera worked?? i have the same problem as you i cannot send the phone to warranty its too expensive
heara said:
did you change the module?? your camera worked?? i have the same problem as you i cannot send the phone to warranty its too expensive
Click to expand...
Click to collapse
Nope, didnt help ! It's now at Samsung Netherlands. I bought it in the US and live on Aruba, but I'm visiting the Netherlands for a few weeks and a local repairshop sent it out to Samsung Netherlands. I think (and hope) they'll fix it under warranty. Which would be a great service. But Apple does something similar too, my brother had a problem with a his Iphone 5 (the on/off button stopped working), he went to the Apple shop in amsterdam and they just gave him a new phone, no questions asked, he didnt even have to show his warranty papers (which I didnt neither btw). Hoping it will be fixed under warranty, will know probably next week !
*EDIT* replacing the cam myself solved the problem !!
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Wouldn't know what to tell you except return it and try some place else. Bestbuy might of gotten a bad shipment or something. Some have reported build quality issue but a lot of others have reported having no issues what so ever look here, http://forum.xda-developers.com/showthread.php?t=2407866
I as well got mine off amazon, through amazon them selves, no separate sellers and have had very good luck with no issues after testing what others have reported. Can only say keep trying maybe some where else if have to other wise like you said if your too fed up then maybe go with something else. The new Asus memo fhd's are coming out soon but went with the nexus 7 my self because looked like had the best options, also the new nexus 10 should be coming out at some point just don't know when.
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
at least Samsung's quality control is better and their tablets work properly.
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
Google Keyboard is not needed because you already have it. Plus this isn't the device fault, its because 4.3 Android is new. This happens every update. Some developers only allow an app to install to specific versions. 3hours battery seems low but that depends what you do. 3 hours of screen on time playing a game is normal.
The clicking noise is the camera shutter. Most cameras do this.
Update causing bootloops... Sad to say that it appears to be a bad update that is effecting everyone. Just ignore the update or flash a custom rom.
I know you are frustrated but the devices all sound like they were fine. There aren't any reports I've seen of many defective units. Just new 4.3 software pains. The Nexus devices are mostly for developers to get access to cheap hardware with the latest software. Hence why other manufactures don't upgrade until after a few revisions.
The N7 is a great tab if you can manage the buggy update. You can skip the upgrade but it will keep asking to install it.
Unless you need a tablet now, perhaps, in your case, it would be best wait a week or two until a new update drops.
Sent from my Nexus 7 using XDA Premium 4 mobile app
freeza said:
at least Samsung's quality control is better and their tablets work properly.
Click to expand...
Click to collapse
i agree with you... they may put a lot of junk but their good machines.....i have the gs4 ...no complaints in that department
Here is a fix to the x screen
Here is a fix to the x screen problem
I am not allowed to post links until my 10th post but if you go to youtube and put youtube / watch?v=jBKVAfZUFqI you will see the solution
OSCSA79 said:
Hello,
i want to share what happen to me and how sad and dissappinted i'm with the ASUS nexus 7
i went through 4 nexus 7 (2013) in less than a month and I'm done... i got the first one when they first came out, as soon as i turn it on it said the goggle keyboard was not compatible, and every other app was not compatible, end up doing a factory reset and "it work" but the battery was only lasting 3 hrs. so i went and got a new one.
second one looked like it was working fine and i had it for a full 2 weeks... then i notice the back part where said "Asus" it was making a clicking noise, i thought it was no big deal but then the noise got louder and it was through the whole wide area of the ASUS brand in the back
third one ... fresh from them box after installing all my apps, asked me to do a reset for an update and got stock on re-staring loop over and over ...so away to bestbuy i went AGAIN.....
last one same thing had to a reset for an update..... and i got stock on the "X" of nexus and it recycles over and over and over ....
called android the guy said calls Asus that's a hardware issue
called asus... the guy said to send it over might take up to 10 days and i have to pay for the shipping.....
at this point I'm done I'm going tomorrow to return it........sucks cuz i don't want get a samsung with all the junk the put in their tables ...nexus was the way to go, for me with the pure android experience.....i'm pretty upset with the whole deal....
any advise ?
Click to expand...
Click to collapse
freeza said:
at least Samsung's quality control is better and their tablets work properly.
Click to expand...
Click to collapse
I beg to differ - had to return two Note 8's recently because of horrible light bleed and dead pixels.
Sent from my Nexus 4
Typical user issue
Sent from my XT907
My suggestion would be to order another one from a different retailer. I ordered mine direct from google. I've had it for about 2 weeks now without any issues or problems.
firstresistance said:
Here is a fix to the x screen problem
I am not allowed to post links until my 10th post but if you go to youtube and put youtube / watch?v=jBKVAfZUFqI you will see the solution
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=jBKVAfZUFqI&feature=youtube_gdata_player
Good info. Not sure if that IS the fix as everyone I've talked too said a factory reset did little to solve anything.
It WILL fix a bootloop but it will not stop the random reboots that eventually cause the bootloops.
The reboots are from bad factory images. The only fix I've seen work is to reflash the stock rom that Google has posted.
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Your adv. work like a charm ....thx u so much
Had mine for at least 3 weeks now. All is Stoll well. Was getting random reboots on stock unrooted. Now im rooted with Cm 10.2 nightlies. Life is well for this nexus 7 owner!
Sent from my Nexus 7 using xda app-developers app
ggreenwood334 said:
Had mine for at least 3 weeks now. All is Stoll well. Was getting random reboots on stock unrooted. Now im rooted with Cm 10.2 nightlies. Life is well for this nexus 7 owner!
Sent from my Nexus 7 using xda app-developers app
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is it worthy to root the nexus 7 ? your already running pure android ..... why CM if you dont mind my asking .... or is just because the problems we are having?
OSCSA79 said:
is it worthy to root the nexus 7 ? your already running pure android ..... why CM if you dont mind my asking .... or is just because the problems we are having?
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Well pure android doesn't have root. You need root for such apps like Titanium backup and App Syncing Apps. CM is just a rom. Actually it is a very stock like rom. Its pure android much like what we have on our Nexus devices but it heavily modified by the CM team. Even though more recent builds have been closer and closer to stock apps, most are complete rewrites. They have their own Camera, Dialer, Launcher, extra settings, and Theme support.
CM uses their own special kernel and drivers. It helps when troubleshooting an issue. It works very well and a great option right now.
Sent from my Nexus 7 using XDA Premium 4 mobile app
With all the returns going on ... I'm waiting for a great deal on refurbished 2013 Nexus 7.
I bet I can make dozen people @work to jump on the deal.
Google may raise the price on 2014 Nexus to make all of us pay.
Stuck at X logo?
Just from there enter recovery holding power + volume up when the Android Guy appears with the no command press again power + volume up then wipe cache and reboot if still stuck at the X logo repeat but factory reset this time. That's what I did with mine. In my case just wiping the cache fix it.
Sent from my SPH-L710 using Tapatalk 4
Team SXTP
I have owned a Nexus 7 2nd gen for a couple months now and have just started to get random flashes of black (occurs for not even a quarter second) ...
I am wondering what causes this...
I have not damaged the Nexus in any way and bought it brand new..
I have only used CleanRom and PA ROM...
The functionality of the tablet remains great, but the flashes are very annoying ...I have tried clean installing multiple times but the flashes still happen...
Any feedback/solutions would be a big help...
Thanks
Sent from my Nexus 7 using Tapatalk 2
The whole screen?
I've noticed black lines when playing Terraria for hours but its only the background of certains areas. I chalked I up as game glitches.
I haven't seen anything outside of that.
Give us some more details.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Yes...the whole screen...
This is not a set of lines the entire screen flashes black for a millisecond....
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sevenslugs said:
Yes...the whole screen...
This is not a set of lines the entire screen flashes black for a millisecond....
Sent from my Nexus 7 using Tapatalk 2
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I had that happen soon enough for a return to be viable. Do some more Google searching and you'll find people who fixed this as a hardware issue. They had to open the back and fiddle a connection. Didn't sound to hard but I just went to best buy instead.
Happy hunting, sorry I don't have a link.
Sent from my Nexus 7 using Tapatalk 4
Yea I would exchange it before it is too late. Doesn't seem that troublesome but if it got worse, or worst, disconnected entirely, it would bring bad news.
kdo23 said:
I had that happen soon enough for a return to be viable. Do some more Google searching and you'll find people who fixed this as a hardware issue. They had to open the back and fiddle a connection. Didn't sound to hard but I just went to best buy instead.
Happy hunting, sorry I don't have a link.
Sent from my Nexus 7 using Tapatalk 4
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Could you please post the link? I am having trouble finding it on Google.
Thanks a lot..
Sent from my Nexus 7 using Tapatalk 2
player911 said:
Yea I would exchange it before it is too late. Doesn't seem that troublesome but if it got worse, or worst, disconnected entirely, it would bring bad news.
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Click to collapse
Its very intermittent...some days it won't do it at all and some it does it just a bit ....I bought it off eBay around the time it was first released so I'm not sure how I would go about exchanging it ....
Sent from my Nexus 7 using Tapatalk 2
i am also facing the same problem..the screen flashes for nano second...its very annoying..i read about the problem in other forum it seems to be a hardware problem..i am from india and imported it from us ...so i dont think i can resend the nexus 7 ...any help will be great..
mlovesu said:
i am also facing the same problem..the screen flashes for nano second...its very annoying..i read about the problem in other forum it seems to be a hardware problem..i am from india and imported it from us ...so i dont think i can resend the nexus 7 ...any help will be great..
Click to expand...
Click to collapse
What specific piece of hardware is causing this?
I still have this issue from time to time ..
I've notices it happens a lot less if I turn off auto brightness and manually turn brightness above 45-50 percent...
Sent from my Nexus 7 using Tapatalk now Free
sevenslugs said:
Its very intermittent...some days it won't do it at all and some it does it just a bit ....I bought it off eBay around the time it was first released so I'm not sure how I would go about exchanging it ....
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
Just because you bought it off ebay doesn't mean it doesn't still carry the 1 year manufacturer warranty on the hardware. It would require you to send it in, but worth a shot.
Once you pop the back and start fiddling with hardware, you run the risk of doing enough damage where Asus will void the warranty. I think I would check with Asus first before resorting to hardware modifications.
player911 said:
Just because you bought it off ebay doesn't mean it doesn't still carry the 1 year manufacturer warranty on the hardware. It would require you to send it in, but worth a shot.
Once you pop the back and start fiddling with hardware, you run the risk of doing enough damage where Asus will void the warranty. I think I would check with Asus first before resorting to hardware modifications.
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Click to collapse
I should send it in to Asus you say?
What are the requirements to have it repaired/replaced under warranty as I have already rooted it with a custom rom
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