[Q] Slow data speeds on AT&T? - Nexus 4 Q&A, Help & Troubleshooting

Ok, so I just got my N4 last night and so far I am very impressed with it, especially being my first android phone. However, the data speeds seem quite slow, can someone please help me out?
Using this APN I am connected to HSPA + on AT&T but am only getting around 1 Mbps both up and down. Does anyone know what could be causing me to have such slow speeds?

NoL1m1tZ said:
Ok, so I just got my N4 last night and so far I am very impressed with it, especially being my first android phone. However, the data speeds seem quite slow, can someone please help me out?
Using this APN I am connected to HSPA + on AT&T but am only getting around 1 Mbps both up and down. Does anyone know what could be causing me to have such slow speeds?
Click to expand...
Click to collapse
Are you using a Direct Connection with AT&T?
Or do you have a MVNO SIM or AT&T Prepaid SIM?

UberSlackr said:
Are you using a Direct Connection with AT&T?
Or do you have a MVNO SIM or AT&T Prepaid SIM?
Click to expand...
Click to collapse
I'm on an AT&T family plan with a sim card pulled from an iphone 5. (Not sure if I answered your question, im not on prepaid though)

I have the same issues. I signed up for at&t family shared 10gb for 3 lines a month ago. I have the GS3 and 2 iphone 5's. 2 weeks ago i bought the nexus 4 and the speeds are bad compared to LTE. I get 3-4 down and 1 up. I used the following APN settings. So far its the best one's that work.
http://forums.androiddoes.net/showt...to-get-good-AT-amp-T-HSPA-speeds-with-Nexus-4
the Nexus 4 works best on t-mobile in the US only because they support HSPA+ while at&t is HSPA and LTE.
AT&T is building up their LTE markets and not upgrading their current HSPA.

Are you referring to the pta one or the phone one? On the pta one I don't get a data connection.

-Bump

Ok you do not get any data with pta apn because your sim is not provisioned for LTE(even if LTE is on your plan). My daughter had an iphone 4s(we have a data share plan which includes LTE) and I switched her to my GS3. She also didn't get any data using the pta APN. I just called at&t and told them they needed to provision it for LTE because the LTE apn wasn't working. They put me on hold, provisioned the sim for LTE and had me reboot and then the PTA apn worked. It was the same deal for my mom when she went from a HSPA+ phone to a LTE phone. She got no data at first until I called and told them her old phone was HSPA+ and her new one was LTE. That's when I learned they have to reprovision it. Of course they wouldn't need to do this if you had originally had an LTE phone

graffixnyc said:
Ok you do not get any data with pta apn because your sim is not provisioned for LTE(even if LTE is on your plan). My daughter had an iphone 4s(we have a data share plan which includes LTE) and I switched her to my GS3. She also didn't get any data using the pta APN. I just called at&t and told them they needed to provision it for LTE because the LTE apn wasn't working. They put me on hold, provisioned the sim for LTE and had me reboot and then the PTA apn worked. It was the same deal for my mom when she went from a HSPA+ phone to a LTE phone. She got no data at first until I called and told them her old phone was HSPA+ and her new one was LTE. That's when I learned they have to reprovision it. Of course they wouldn't need to do this if you had originally had an LTE phone
Click to expand...
Click to collapse
That's the thing, my iphone 5 was lte.

Just an update, checked on the AT&T site and it says my account is provisioned for LTE yet the PTA apn does not work? Any help?

NoL1m1tZ said:
Just an update, checked on the AT&T site and it says my account is provisioned for LTE yet the PTA apn does not work? Any help?
Click to expand...
Click to collapse
Could it have to do with the Nexus 4 not supporting LTE, only HSPA+?
Could you post the APN settings you are currently using? (Make sure its the one with the blue dot across from it)

using this one
http://goo.gl/4Dbgj

NoL1m1tZ said:
using this one
http://goo.gl/4Dbgj
Click to expand...
Click to collapse
Do you mind testing a few things?
If so, Could you press the menu icon (bottom right corner) in the APNs settings, then select restore to default.
Then power off the device, Open APNs Settings again, and check to be sure the default APN (Should be the only one listed) is selected (Has the blue dot to the far right) then wait a few second, and power the device off and on again..
After devices is back on, check your internet, go to any webpage (other than a google one)
If still not working fast enough, go Back to APNs settings..
Add New, and try these settings...
APN: wap.cingular
User Name: [email protected] (Case Sensitive)
Password: CINGULAR1 (Case Sensitive)
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC: 310
MNC: 410
Auth Type: n/a
APN Type: internet + mms
Bearer: unspecified
Delete the First APN... enable the one you just created (press the radio button so that it turns blue)
then restart the phone.
Remember this phone does not support LTE service, so you may need to have your account provisioned to HSPA+ and not LTE.
Note: The can provision each line of service individually, just not sure if it can be done that way with the Data Share Plans (they did not have those when I worked there.)

Related

[Q] Rooted and sim unlocked. I dont get internet!!!

Did a search and checked all FAQ's but i cant seem to find anyone with the same problem as me.
Phone keeps telling me i have no network but im getting 2-4 bars of signal. I cant go on the internet, youtube, facebook ect... unless i turn wifi on.
Phone details:
Im rooted and sim unlocked.
Im up in Canada, on the FIDO network
In the mobile network settings, it says EDGE, but i should be getting 3G.
TMO Vibrant SGH-T959
firmware 2.1 -update 1
kernal 2.6.29
Service state says "in service" but mobile network state says "disconnected"
For some reason im on roaming even if im no where near the border.
I have set data roaming to ON to see if internet would work but it didnt.
This is my first android phone and im very new to all the menu's and settings! Any help is appreciated!
Thanks!
TMO Vibrant SGH-T959
Fido
This explains all.
only Wind mobile uses AWS(1700/2100) same as T-mobile.
Their 3G phones don't work with Rogers(Fido)/Bell/Telus.
Ah man no way!!!
So there is nothing i can do to make this work then?
boravr6 said:
Ah man no way!!!
So there is nothing i can do to make this work then?
Click to expand...
Click to collapse
Best thing you can do is to switch to wind.
Right now they are giving 150$ porting credit also
Make sure you also have a data package on your line, and change the APN to Fido's settings. You'll at least get the EDGE connection which is better than nothing.
Other option would be to sell the Vibrant and get a Captivate, which has Fido's 3G frequencies.
It should be possible for you to get 3G with FIDO since they use 1900 MHz and the Vibrant has a radio for that frequency
www . engadget.com/2010/08/22/confirmed-galaxy-s-unlock-codes-are-stored-in-your-phone-vibra/
http://forum.xda-developers.com/showthread.php?t=762068
Apparently the last two posters haven't been reading much on the forums lately?
Get to your APN settings first
Menu ---> Settings --> Wireless and Network --> Mobile Networks --> Access Point Names. You should see T-Mobile US.
Then hit the Menu button again and select New APN. Enter this info into the respective fields
APN1
Name: fido internet
APN: internet.fido.ca
Username: fido
Password: fido
APN Type: default
(all other fields blank)
Enter everything here, I cannot guarantee this will work, as I do not have AT&T service. But it's more than what you got now. Make sure you go back to that menu and select this APN is the one you want to use.
DO NOT delete the T-Mobile one, as you may need it at a later time.
Hope this helps
Also if you have trouble with MMS: Try these in the messaging settings.
APN2 (for MMS and such)
Name: fido mms
APN: mms.fido.ca
MMSC: http://mms.fido.ca
MMS Proxy: 205.151.011.013
APN Type: mms
(all other fields blank)
Will try all this as soon as i get home!
Thans for keeping my hope alive!!!!
Ill keep everyone posted on how i make out.
I was about to say... its a problem with APN settings, if you have internet service on your plan, then you should be able to go online at least with EDGE... its the same as getting an iphone for tmobile
dq13 said:
I was about to say... its a problem with APN settings, if you have internet service on your plan, then you should be able to go online at least with EDGE... its the same as getting an iphone for tmobile
Click to expand...
Click to collapse
you got it!
does the vibrant phone have the capacity to go 3G even if tmobile doesnt offer it?
All 4 SGS seem to have the exact same specs... So if ATT (captivate?) has 3g, the vibrant should be able to get it right?
tmobile does offer 3g, it is just on a different band than the one from ATT, but for what has been going around these past few days, some have been successful using 3g vibrant from tmobile on ATT since there is at least one band that matches, coverage is not as great as with an original att phone, but works. I haven't tried it myself since I don't have an ATT SIM to try it
Where can i find what bands are used? I would like to compare what my fido carrier uses compared to TMO and ATT for 3G network.
AT&T uses 850/1900 for 3G
T-Mobile uses 1700(AWS)/2100
I know wikipedia has the whole list of all the carriers but most Canadian providers use AT&T bands including Rodgers/Fido.
If I remember correctly only Wind uses TMobile bands
You sir.... are a god among men!!!
IT WORKED!!!
Now i need to track down ATT users to find out what they did to get onto the 3G !!!
ty so much 0c3rulez!!! /bow!
oc3rulz said:
Get to your APN settings first
Menu ---> Settings --> Wireless and Network --> Mobile Networks --> Access Point Names. You should see T-Mobile US.
Then hit the Menu button again and select New APN. Enter this info into the respective fields
APN1
Name: fido internet
APN: internet.fido.ca
Username: fido
Password: fido
APN Type: default
(all other fields blank)
Enter everything here, I cannot guarantee this will work, as I do not have AT&T service. But it's more than what you got now. Make sure you go back to that menu and select this APN is the one you want to use.
DO NOT delete the T-Mobile one, as you may need it at a later time.
Hope this helps
Also if you have trouble with MMS: Try these in the messaging settings.
APN2 (for MMS and such)
Name: fido mms
APN: mms.fido.ca
MMSC: http://mms.fido.ca
MMS Proxy: 205.151.011.013
APN Type: mms
(all other fields blank)
Click to expand...
Click to collapse
boravr6 said:
You sir.... are a god among men!!!
IT WORKED!!!
Now i need to track down ATT users to find out what they did to get onto the 3G !!!
ty so much 0c3rulez!!! /bow!
Click to expand...
Click to collapse
Not a problem at all, glad I could help.
Do you not have 3G on Fido?
*EDIT* I just checked Fido Bands. They are 850/1900 as well. So you are most likely in an area that uses 850(which the Vibrant doesnt have) like AT&T. If you travel around see if 3G pops up in other places.
Usually when im in the basement my iphone doesnt get 3g... but if i lay it flay on my desk and dont touch it... sometimes it will pick it up.
So i took my vibrant out for a drive yesterday just to see if i would pick up 3g and i didnt...... BUT...
Woke up this morning and found the 3g logo on with my phone being on my desk in the basement.... like my iphone!
Good sign! Today im taking the vibrant out as my "daily driver" for the first time (with my simless iphone in my pocket as backup lol)
Ill let you guys know my findings tonight.
I think you totally got it, but just to be clear for others reading this thread, your Vibrant will work some of the time on 3G and some of the time on Edge when using the Fido network.
The Vibrant receives 3 different 3G frequencies: 1700/1900/2100.
Fido uses 2 different 3G frequencies: 850/1900.
Some Fido areas have only 850, some have only 1900, and some have both. If you are in an area that has 1900, then your Vibrant will get 3G. Wind uses 1700/2100, so it better serves your Vibrant.
On the other hand, the Captivate will receive 3G in two different bands: 850/1900. This means that when used on Fido, it will always work in 3G (where available). If it were used on the Wind network, it would always operate on Edge.
Note that all of this requires setting the carrier-appropriate APN, which you have already done for Fido.
^^^
WOW .. that clarifies EVERYTHING! Thanks so much for posting that.
Which also explains why today i saw jumps from 3g to edge ect...
Thanks for the post!

IMEI Number

I live in a very small town in West Virginia and the closest AT&T store is an hour away. I was wordering if anyone could give me an IMEI number that would help me get my new note up and running on the at&t network. It would save 2 hrs of driving.
Thanks
Kevin
IMEI number is the unique ID of your phone. Each phone has its own. Your IMEI is printed on the box and inside the phone behind battery. You don't need other ppl's IMEI because it is counter productive and doesn't help you get the phone activated. What you need is an AT&T SIM card, like the one you already have on your existing AT&T phone. Simply pull that SIM card out and put into your Note and you're done. You don't need to activate anything if you already have an active account with AT&T. When you first connect your phone to AT&T, they will know your phone's IMEI right away.
foxbat is correct if you already have an activated ATT SIM card. What you may need to set up is the APN to get the GNote up and running. If you do there are several thread on the APN's, or just ask for help.
This is the APN I am using: EDIT: This is for a 4G LTE SIM card that I also use in my Skyrocket. the 3G APN Is different as foxbat points out.
Name: HSPA+ (can name it whatever you want)
APN: phone
Proxy: leave blank
Port: leave blank
Username: leave blank
Password: leave blank
Server: leave blank
Mmsc: http://mmsc.mobile.att.net
Mms proxy: proxy.mobile.att.net
Mms port: 80
Mcc: 310
Mnc: 410
Authentication type: none
APN Type: internet + mms
planoman said:
APN: phone
Click to expand...
Click to collapse
Please note that Phone APN may not work for everyone. If you already have an AT&T 4G phone, Phone APN will work for you. If you only have a 3G phone, your data plan is not upgraded to 4G plan. And Phone APN won't work for you.
The best APN to use is the old 3G APN called WAP.Cingular. It won't affect your 4G speed, at least not yet, and don't require upgrade your data plan to 4G plan (which is just a phone call away).
foxbat121 said:
Please note that Phone APN may not work for everyone. If you already have an AT&T 4G phone, Phone APN will work for you. If you only have a 3G phone, your data plan is not upgraded to 4G plan. And Phone APN won't work for you.
The best APN to use is the old 3G APN called WAP.Cingular. It won't affect your 4G speed, at least not yet, and don't require upgrade your data plan to 4G plan (which is just a phone call away).
Click to expand...
Click to collapse
good call! I edited my post to include your info. Thanks.
Ok, I'm a little confused. I read the following link on how to get my unlocked note fully functional on AT&T and it stated to go to the AT&T store and get an IMEI number.
http://forum.xda-developers.com/showthread.php?t=1437805
So I don't need to do that, I need to activate my sim card and then set up the APN once the account is activated?
Thanks
wap.cingular should max out at 7.2mbps, phone should max at 21mbps
sliderking said:
Ok, I'm a little confused. I read the following link on how to get my unlocked note fully functional on AT&T and it stated to go to the AT&T store and get an IMEI number.
http://forum.xda-developers.com/showthread.php?t=1437805
So I don't need to do that, I need to activate my sim card and then set up the APN once the account is activated?
Thanks
Click to expand...
Click to collapse
Yes, I'm a little confused on this as well. I just posted a question in that thread, so hopefully, someone can clear things up for us. I have an iphone with at&t, so can I just put my sim card in the note with an adapter, and I should be good to go? I want to make sure I don't lose my grandfathered unlimited data.
JFizDaWiz said:
wap.cingular should max out at 7.2mbps, phone should max at 21mbps
Click to expand...
Click to collapse
You will be very lucky to get HSPA+ anywhere near 7.2mbps. On top of that there are plenty of ppl using wap.cingular reaching 9mbps speed in certain areas.

[Q] Connecting to APN 3? Reprovisioned for 4G on Nexus 4

I just called AT&T and gave them an Atrix 4G IMEI in order for them to reprovision my Nexus 4 to have access to faster H+ speeds. I checked my online att account to verify that I am correctly provisioned and it says that I am.
When I check features on my phone on the ATT website it says DataPro 3GB for Smartphones 4G
Which APN do I need to connect to in order to take advantage of the faster speeds? I read that I need to add APN 3 and combine it with 5. I am a little confused about the combining it with APN 5. I created two separate APNs (one for APN 3 and one for APN5) using the settings found here http://rootzwiki.com/topic/31135-att-apns-for-custom-roms/
I have APN 3 selected and I rebooted my phone.
Did I do something wrong? When I rebooted my phone I have signal but I can only make calls. I have no data access. Now I do live pretty far out from the city so I only get E (edge) speeds anyway. On APN 2 I get E but on APN 3 I am not getting any data access. I am provisioned for 4G so why is APN 3 not working for me? Did I do something wrong?
You should've just listened to me the first time around. The APN 3/5 is an LTE APN and you would need an LTE provision to access that APN.
You'll have to stick with APN 2 and APN 1/4 as its backup (MMS and such). PTA APNs are LTE based and cannot be accessed without an LTE provision
spitefulcheerio said:
You should've just listened to me the first time around. The APN 3/5 is an LTE APN and you would need an LTE provision to access that APN.
You'll have to stick with APN 2 and APN 1/4 as its backup (MMS and such). PTA APNs are LTE based and cannot be accessed without an LTE provision
Click to expand...
Click to collapse
Ok so what do do I exactly? Sorry I need a clear answer.
EDIT: OHHHHH I think I know what you mean. The Atrix 4G not 4G LTE and the Skyrocket is.
I do still have one question however. Once I get reprovisioned for LTE how do I combine APN 3 and 5 as you said? Do I add 3 and 5 as two separate listings or do I literally use all the settings for APN 3 and 5 in one APN?
I'm using APN 5, but in "APN type", I have "default,admin,fota,mms,supl,hipri"
I read the info from a guide. Guess it's time to research what those terms mean.

9505g on ATT help wth LTE

got the google edition in the mail today and set up the PTA apn to try to get LTE on it...
out of the box i got no data at all and the PTA apn doesnt work either.
im stuck usning the old cingular WAP for H+ on it ... called att AND google at the same time and ATT is sayng they cant guarantee i will get LTE since its not an ATT branded phone. Google is saying it should work and told ATT they are full of **** essentially..
any help?
Let's start with the stupid questions. After saving the pta apn did you click the green/blue bubble on the right of the apn
Sent from my GT-I9505 using xda premium
LTE now working!
Tyie101 said:
Let's start with the stupid questions. After saving the pta apn did you click the green/blue bubble on the right of the apn
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
No. This should work out of the box. I was on the phone myself with AT&T and Google for two hours. It's a simple matter of AT&T changing the data plan to LTE, but they won't do it because they do not recognize the IMEI as an AT&T phone. No need to change APN settings. AT&T is basically screwing us. In the coming days I see a LOT of complaints coming. The customer service reps say there is nothing they can do, the network people say there's nothing they can do. Complete nonsense. Now, if you had an LTE data plan PRIOR to switching out phones you're probably going to be OK. It's those of us that were on 3G that will be screwed.
EDIT:
Well, after speaking with endless reps, I found one who was willing to actually do her job. She was sympathetic, did some research, and put in a phony IMEI number that allowed her to upgrade my plan from 3G to LTE. I guess the moral of the story is be persistent, hang up on the reps that say there's nothing they can do and keep trying till you find a rep willing to do their job properly.
By the way, I kept my unlimited status, no worries there.
FUNNY:
I had a call from a sales rep before the issue was fixed. Her solution was "why don't you return your phone, go to an AT&T store, and buy one of ours?"
bleez99 said:
No. This should work out of the box. I was on the phone myself with AT&T and Google for two hours. It's a simple matter of AT&T changing the data plan to LTE, but they won't do it because they do not recognize the IMEI as an AT&T phone. No need to change APN settings. AT&T is basically screwing us. In the coming days I see a LOT of complaints coming. The customer service reps say there is nothing they can do, the network people say there's nothing they can do. Complete nonsense. Now, if you had an LTE data plan PRIOR to switching out phones you're probably going to be OK. It's those of us that were on 3G that will be screwed.
Click to expand...
Click to collapse
which is what i was afraid of since i am on the grandfathered plan for 30 bucks unlimited ... no way in hell im going up to 40+ bucks for 2 GB of data.
and yes, i did choose the radio button for it.
they sent in some form to allow ATT to recognize my IMEI which might allow LTE to come in.. i asked about the plan and everything and no one said it wouldnt work... altho i had feared some people might have been told otherwise.
helix031 said:
which is what i was afraid of since i am on the grandfathered plan for 30 bucks unlimited ... no way in hell im going up to 40+ bucks for 2 GB of data.
and yes, i did choose the radio button for it.
they sent in some form to allow ATT to recognize my IMEI which might allow LTE to come in.. i asked about the plan and everything and no one said it wouldnt work... altho i had feared some people might have been told otherwise.
Click to expand...
Click to collapse
doing research actually, i did find that i even posted that question a few months back somewhere here on XDA...
would you need an upgraded plan to get LTE on ATT even if you have the grandfathered plan ?
helix031 said:
got the google edition in the mail today and set up the PTA apn to try to get LTE on it...
out of the box i got no data at all and the PTA apn doesnt work either.
im stuck usning the old cingular WAP for H+ on it ... called att AND google at the same time and ATT is sayng they cant guarantee i will get LTE since its not an ATT branded phone. Google is saying it should work and told ATT they are full of **** essentially..
any help?
Click to expand...
Click to collapse
You don't need the PTA APN anymore. Just one named phone.
Here's what I have that works perfectly on LTE:
Name: (whatever you want)
APN: phone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Auth Type: not set
APN type: default,supl,mms,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: unspecified
MVNO type: none
This worked perfectly out of the box for me. I was reading somewhere that they don't really use the PTA APN anymore because that was when they were first turning on their LTE network and now this "phone" APN auto detects and works normally.
ack154 said:
You don't need the PTA APN anymore. Just one named phone.
Here's what I have that works perfectly on LTE:
Name: (whatever you want)
APN: phone
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Auth Type: not set
APN type: default,supl,mms,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: unspecified
MVNO type: none
This worked perfectly out of the box for me. I was reading somewhere that they don't really use the PTA APN anymore because that was when they were first turning on their LTE network and now this "phone" APN auto detects and works normally.
Click to expand...
Click to collapse
right, the issue is i didnt have an LTE phone prior. I had a 3g GS2 so my plan isnt configured to work on the LTE network.
for the Iphone they were honoring the old unlimited data plans for 30 dollar a month just changing the name of the plan to the new one (same price, still unlimited, upto 5GB before throttle)
someone just did this on the phone for me and i did get data using the phone APN now (no more using the old 3g only APN)
hopefully when i get out of the building i work in i can get some LTE reception and see if it worked.
helix031 said:
right, the issue is i didnt have an LTE phone prior. I had a 3g GS2 so my plan isnt configured to work on the LTE network.
for the Iphone they were honoring the old unlimited data plans for 30 dollar a month just changing the name of the plan to the new one (same price, still unlimited, upto 5GB before throttle)
someone just did this on the phone for me and i did get data using the phone APN now (no more using the old 3g only APN)
hopefully when i get out of the building i work in i can get some LTE reception and see if it worked.
Click to expand...
Click to collapse
If you haven't had an LTE phone prior, you probably don't have LTE data enabled through AT&T yet. What data plan are you on specifically? Does it say 4G for Smartphones or LTE for Smartphones? I'm thinking you're going to have to talk to AT&T and get them to switch your plan...
ack154 said:
If you haven't had an LTE phone prior, you probably don't have LTE data enabled through AT&T yet. What data plan are you on specifically? Does it say 4G for Smartphones or LTE for Smartphones? I'm thinking you're going to have to talk to AT&T and get them to switch your plan...
Click to expand...
Click to collapse
thats what they just did. they had the LTE plan unlimited for 30 a month they grant to grandfathered data plans when the iphone 5 came out
i am getting data on the PHONE apn now but still no LTE speeds...
i will call back later on in the day if i dont see LTE speeds coming in (speed test now only gave me 4 down)
they also apparantly sent in a form to get the IMEI covered by ATT which would guarantee they can provide :LTE speeds
went by att store and the guy there said it happens all the time with devices from south america (im in miami)
went to the back, grabbed an IMEI off a boxes device. applied that to my account... BAM ... LTE
I had the same problem with a rep telling me that the phone can't be found in their system. From the research I've done, it looks like you can give them any IMEI number off of a AT&T branded LTE phone and their system will switch your plan over.
Here's a good thread about it: http://forum.xda-developers.com/showthread.php?t=2021401

att note 3 on tmobile. slow data

have an unlocked att note 3 on tmobile. it shows 4g lte on top and I'm getting around 8-10mb,but my brother tmobile note 3 gets 30mb+...do I need to change the settings anywhere?
Just in case You still have that problem, here it is,step by step:
-go to SETTINGS
-Scroll down to MORE SETTINGS
-Go to MOBILE NETWORKS
-Go to ACCESS POINT NAMES
-Press +(sign on right top corner) At this point You have to create a new APN
-Enter only as follows:
Name: T-Mobile US LTE
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc (This setting is to enable multimedia messages)
MCC: 310
MNC: 260
APN TYPE: default,supl,mms
Now press menu and then SAVE.
And the at APN's screen>select the APN You created, the phone in gonna turn off your data for a few seconds and automatically it will restore your data service. Good luck and let me know if that works for You.
oscarmaldonado said:
Just in case You still have that problem, here it is,step by step:
-go to SETTINGS
-Scroll down to MORE SETTINGS
-Go to MOBILE NETWORKS
-Go to ACCESS POINT NAMES
-Press +(sign on right top corner) At this point You have to create a new APN
-Enter only as follows:
Name: T-Mobile US LTE
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc (This setting is to enable multimedia messages)
MCC: 310
MNC: 260
APN TYPE: default,supl,mms
Now press menu and then SAVE.
And the at APN's screen>select the APN You created, the phone in gonna turn off your data for a few seconds and automatically it will restore your data service. Good luck and let me know if that works for You.
Click to expand...
Click to collapse
I have done those steps before. apn type doesn't have a selection. not sure if typing it in is the same. speeds are inconsistent. sometimes it drops to under 10kb and other times it reaches 10Mb. sucks because the speeds fluctuations is causing YouTube videos to buffer all the time making it unwatchable. Even switch to tmobile custom rom and still same issue.
jxlee0215 said:
I have done those steps before. apn type doesn't have a selection. not sure if typing it in is the same. speeds are inconsistent. sometimes it drops to under 10kb and other times it reaches 10Mb. sucks because the speeds fluctuations is causing YouTube videos to buffer all the time making it unwatchable. Even switch to tmobile custom rom and still same issue.
Click to expand...
Click to collapse
The last thing, how old is SIM card? and not only that, sometimes the SIM's go bad, just consider replacing it, and definately, the first thing You can do is trying to edit your existing APN, let me know how that goes.......Good luck.
oscarmaldonado said:
The last thing, how old is SIM card? and not only that, sometimes the SIM's go bad, just consider replacing it, and definately, the first thing You can do is trying to edit your existing APN, let me know how that goes.......Good luck.
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Click to collapse
sim card was recently purchased less than a month ago thru best buy. I bought the starter sim kit (which I think was for prepaid), but tmobile said they don't have a problem activating it. not sure what else to edit on apn. called tmobile tech support and they said only thing really matter is the fast.t-mobile.com. also tried the epc.tmobile.com but slower speeds. could it be because it's an unlocked att phone?
jxlee0215 said:
sim card was recently purchased less than a month ago thru best buy. I bought the starter sim kit (which I think was for prepaid), but tmobile said they don't have a problem activating it. not sure what else to edit on apn. called tmobile tech support and they said only thing really matter is the fast.t-mobile.com. also tried the epc.tmobile.com but slower speeds. could it be because it's an unlocked att phone?
Click to expand...
Click to collapse
I had an ATT note 3, I just recently purchased my tmo note 3, when i had the att note 3 I never had any problems with slow data, but i always changed my apn from epc tmo to fast.t-mobile.com, epc( apn) never worked for me, so I don't know what else to tell you, sorry i couldn't help you. Good luck.
oscarmaldonado said:
I had an ATT note 3, I just recently purchased my tmo note 3, when i had the att note 3 I never had any problems with slow data, but i always changed my apn from epc tmo to fast.t-mobile.com, epc( apn) never worked for me, so I don't know what else to tell you, sorry i couldn't help you. Good luck.
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Click to collapse
Well good to know it's not because it's an att phone. Was your data consistent, because mines jump up and down.
jxlee0215 said:
Well good to know it's not because it's an att phone. Was your data consistent, because mines jump up and down.
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Click to collapse
Yes, it was consistent, I tried a lot of custom roms from the att note 3 forum and from the international note 3 forum.

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