Nexus 4 Cracked near camera - Nexus 4 Q&A, Help & Troubleshooting

Ive had my nexus since friday, and since in don't have a case I've been extra careful. Today I've noticed that I have a crack near the camera. I haven't dropped it or done anything that could crack it, so I'm assuming it came cracked. Has anyone else had the same issue?
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you think it came cracked or are you claiming it just cracked out of nowhere?

Retard.
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Honestly I'm not to sure. Upon closer inspection it could be an extreme scratch. But im pretty sure its a hairline crack. Will Google accept an RMA on this?
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Having received my nexus today I too noticed a small hairline crack/scratch just under the camera flash. The crack/scratch really is small so I'm willing to live with it as long as it doesn't get any worse. Worrying to think that the back is this weak though.

Related

So, does anyone...

...have a Nexus 7 that had no screen raise or separation out of the box and it's still that way after days/weeks?
I ask because we all know about the problem coming out of the box but now I'm also hearing about devices that were fine out of the box but are now raising and/or separating.
I also ask because I am on device number 7 and this one finally had no screen raise or separation out of the box and has stayed that way for two days so far. I'm just afraid it will come up eventually.
Thoughts?
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Got mine from the store on preorder and have yet to have any hw or build quality problems.
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Got mine on the 17th. No problems.
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I bought mine on July 26th, no problems at all.
I've had mine 2 days and then screen is completely in tact from what I can tell. Hopefully it stays that way
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No issues since delivery on July 27th
Sent from my Nexus 7
No issues.
WizeGuyDezignz said:
...have a Nexus 7 that had no screen raise or separation out of the box and it's still that way after days/weeks?
Click to expand...
Click to collapse
Had mine for almost a month now and haven't had any issues.
I bought 2, one on July 13 and the other on July 23. No issues.
Great to hear guys! I'm hoping this is the winner.
There are two differences with this one compared to the others that had to be returned. One is the serial number starts with C70K and it also only had one layer of black tape as opposed to two on my others.
May not mean anything but my screen is intact and no flicker.
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WizeGuyDezignz said:
Great to hear guys! I'm hoping this is the winner.
There are two differences with this one compared to the others that had to be returned. One is the serial number starts with C70K and it also only had one layer of black tape as opposed to two on my others.
May not mean anything but my screen is intact and no flicker.
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Click to expand...
Click to collapse
Cheap or defective Lithium Ion battery over heats and expands, Causes screen to lift up
or it causes too much overheating where the display adhesive weakens.
I am lucky no color problems no screen lifting or separating
two with no lifting so far. One did have a dead pixel though.
Sent from my mopho
No issues here!
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On my second one, both have screen flicker and raised screen. Let's hope #3 is better!
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Bought mine at GameStop. The first one I received had minimal screen raise and a really annoying yellowing on the right side of the screen. So I took it back and my replacement is absolutely perfect. I made sure to check for every issue out of the box. I've had it for a week now and no screen separation issue has occurred, so I'm hoping I'm ok.
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Got mine through Google Play, one of the first 8GB ones shipped. No screen lift or flicker. Can't comment on the color temp since I don't have another one to compare it against.
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Got mine July 14th and still haven't seen any separation.

Where to buy missing screws in the UK?

Hi,
I have the screen lift issue and when opening my Nexus up I see I have two screws missing. Searching around I've read they are 3.2 mm Phillips screws with M1.4 thread. I know nothing about screws and have tried searching google with no luck. Does anyone know where I can buy these so I can try and replace my missing ones? The guy at HMV said their stock is all the same shipment so if I get a replacement it's most likely to have the same issue.
Any hardware shop. B&Q for example.
*Sent from Nexus S*
Asus apparently decided your screen attachment is better without those two screws, and you are going to replace them. Why?
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Put them in and watch that screen rise even more
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really? So the only fix is the glue? I thought as some seem to be fixing their screen lift by tightening the screws it would work. Back to the drawing board I guess.
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Give it a shot if you want, sod putting glue anyway near my screen, if its that bad take it back
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The screen lift isn't too bad more worried about it getting worse in the future. I'm thinking about returning it but my Nexus is perfect bar this lift and with all the issues being reported I'm worried I'll get one with even more issues.
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I have a little and a mean a little hardly even noticeable screen lift on the left hand side if u hold in portrait and type with ya thumbs its wear my hand would go, I'm not returning again I'm on my 3rd
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[Q] Is it hard to find a nexus 7 without defects?

I returned mine yesterday, the only one I've had so far, because of some backlight bleed and screen lift, I was planning to replace it with a new N7 but it's really complicated to find one sometimes and the store was empty, so I got my money back. At the moment I mean to get another as soon as I find one with no defects, but with all I've read I must ask, is it that hard to find a N7 in good shape? I was loving this tablet so much, but right now I'm even thinking about getting an ipad mini instead because of it's problems...What do you guys think?
I have a CAO 32gb, bought at Tesco in Chelmsford 2 weeks ago. Extremely happy, with no problems, so it is possible.
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Bought mine couple of days ago and haven't notice any screen lift or other defects.
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I've had mine for a few months. Nothing wrong with mine.
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Got my 3g on monday... Everything seems fine except for the slight delay with the power button when waking the device...
Got my 3G yesterday and it appears defect free! Quite pleased really as I was getting worried reading horror stories here. Maybe Google/Asus finally getting the QC right?
I'd say chances are fairly good - perhaps 70%?
You should be able to find a good one.
Well I'm getting one for Christmas. I know that my mom bought my 16gb from the local Staples. I'm hoping it is defect free.
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I have C90, ithout defects. Then the motherboard died it started rebooting... now got it back from repair and all OK for couple of days,...
Got a an issue free one on my first shot, C80 with no lift or hardware problems. Good ones are definitely out there.
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Now that demand isn't so insane, I think more tablets will have fewer defects. The 3g n7 I got a couple weeks ago doesn't appear to have any issues. There might be a slight bit of backlight bleed from the left side, but it's hard to notice it without looking hard for it.
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My c90 purchased almost a month ago is defect free. So they are out there!
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All fine!
I bought my wife the original 16gb one soon after launch and I've had a 32gb one for just over a month, and not the slightest issue with either! I have to say I think the build is great on them, just waiting for Android to get even smoother as it can still lag from time to time even with "project butter".
No trouble here. I got a C60 16gb 4 months ago...no issues, and picked up a C90 32gb wifi version two weeks ago (the "old" one is present for daughter) ... no issues with it either.
I can't be THAT lucky if the issues are so rampant. Good luck.
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Gap between top bezel and glass

Is this the way the phone is supposed to be? There's a small gap between the top part of the bezel where it meets the glass. I try to keep my phone clean all the time but there are quite a few lint pieces and grime stuck in that gap. The bottom of the phone is tight. Never dropped it. It is an RMA
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I think you can snap it back. Press it gently and it'll close.
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Pics?
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melcali said:
Pics?
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Click to expand...
Click to collapse
Will post pics when I get to a camera
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scream4cheese said:
I think you can snap it back. Press it gently and it'll close.
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Click to expand...
Click to collapse
Tried pressing on it. Didn't work. Thanks though
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As you can see the bottom is tight with no gap. The top has a big enough gap for dirt and debris and no way to get it out.
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Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Nigeldg said:
Definitely not normal, you should probably RMA again if you can't fix it by simple means like the one posted above
Click to expand...
Click to collapse
Thanks for your reply. All this time I thought it was normal
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I have no gap on the top or bottom, and neither do any of the 5 others I know with N4s so yeah, RMA.
send that gaping gap back, son!
...before you get tiny creature eggs in them
Called google play customer service and started the RMA process. Thanks guys
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Not going well with my RMA. This was customer service response :
"Thanks for contacting Google. The*specialists*has informed me that the*gaps are to allow for expansion of the glass due to varying temperature and is an intended part of the design.
If you have any*further*questions please feel free to*respond*to this email."
Can some of you guys take some photos of your phones so I can send this robot? Any other suggestions?
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Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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esskayy said:
Dude, I think even with photos, you would be hard pressed to change their mind. Cosmetic faults are always put down as subjective and not worthy of replacement. You should have told them that you were experiencing some technical fault i.e. frequent dropped calls.
If you aren't successful this time round, RMA it again with such an excuse...
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Click to expand...
Click to collapse
We'll see how it goes
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I have the same issue but my gaps are much bigger and go throughout the whole screen. Dust and stuff goes in it. The front camera has a dark overlay whenever i use it due to all the dust that has gotten in there. I would RMA it but i bought it off a friend and im not sure if they want to accept it.
Here is a picture of a white door that i took outside using the front camera.
http://alienroms.com/IMG_20130502_194637.jpg
Its very dark and it has a weird dark overlay at the top.

[Q] Replacement parts

Hey all,
My Nexus 4 recently had a run in with some concrete and I've shattered both the front glass and the back glass on the phone. I've lost touch response below the crack running horizontally across the screen.
I'm assuming I not only need both faces of glass, as well as a new LCD to recover touch response in that area. Does anybody happen to know a good place to get parts for it? (read also: as cheap as possible without getting a garbage product)
EBay.... I bought my screen for about $90 it was the real one and high quality
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aanonymoushuman said:
EBay.... I bought my screen for about $90 it was the real one and high quality
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Click to expand...
Click to collapse
Did it include the glass and replacement screen?
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