WiFi problem - Nexus 4 Q&A, Help & Troubleshooting

Hi all,
I searched for a similar issue across the forum, but I didn't find any answer. I also posted a question on a main thread but I didn't receive any answer as well (I believe that the thread is being dispersive...)
I have a brand new Nexus 4, updated to 4.2.1 and not rooted. I have a problem with wifi. I can connect to whatever wifi AP. But the moment I go out of the wifi signal range and the phone switch to 3G connection for a period like 15-20 mins or more, than it isn't able to reconnect to any registered wifi APs nor they are visible in available listed wifi. To restore connection again, I have to switch off/on wifi. Otherwise it won't connect. Also the quick setting icon appear to be swithched off.
Any solution? Is it a known issue?
THX!

asci said:
Hi all,
I searched for a similar issue across the forum, but I didn't find any answer. I also posted a question on a main thread but I didn't receive any answer as well (I believe that the thread is being dispersive...)
I have a brand new Nexus 4, updated to 4.2.1 and not rooted. I have a problem with wifi. I can connect to whatever wifi AP. But the moment I go out of the wifi signal range and the phone switch to 3G connection for a period like 15-20 mins or more, than it isn't able to reconnect to any registered wifi APs nor they are visible in available listed wifi. To restore connection again, I have to switch off/on wifi. Otherwise it won't connect. Also the quick setting icon appear to be swithched off.
Any solution? Is it a known issue?
THX!
Click to expand...
Click to collapse
It seems I am the only one with this problem...

Related

3G getting used rather than WiFi

Hi. Have a recent problem that developed on my HD2. It happened after installing the mod that activates a task switcher when holding the send button. Could have happened sooner but I think I would've noticed...
Problem is: I have my HD2 connected to WiFi at home and it works perfect for web browsing and all, but, the moment I use other apps such as updating weather or browsing google maps or the Windows marketplace they use the 3G regardless of my WiFi being active and working.
I am on 1.48 stock ROM.
I have uninstalled the mod BTW and I use duttys task manager.
Please please help me someone...
doubt it has anything to do with that mod... i dont have any mods on and 50% of the time even tho i am in WiFi covered area with WiFi on it will start using 3G instead of checking for WiFi. Its extremely annoying and i cant understand that HTC didnt atleast give you a small manager wich would give you different options how to connect to internet once you are trying to connect...
Its not that I am in a WiFi zone. my WiFi is connected and I am browsing the web. It's.not that it is just choosing a connection, it completely ignores my WiFi on everything but the browser. And it only started happening today. Marketplace worked on WiFi yesterday.
Nevermind. I found the problem. Earlier today I set no WiFi network to be treated as a work network instead of a internet network. this lead to most apps thinking I am not connected to the internet.
TicKByT said:
Nevermind. I found the problem. Earlier today I set no WiFi network to be treated as a work network instead of a internet network. this lead to most apps thinking I am not connected to the internet.
Click to expand...
Click to collapse
Hi. My problem is more or less as described by NESO1234 above. WiFi at home is is connected, but browsing Internet is done through 3G (I guess - loading a page takes loong and the arrows indicating WiFi connection are not moving).
You mention network not set correct. Could you or someone give me a more spesific hunch (path...) on how to make WiFi beeing used?
jsw44 said:
Hi. My problem is more or less as described by NESO1234 above. WiFi at home is is connected, but browsing Internet is done through 3G (I guess - loading a page takes loong and the arrows indicating WiFi connection are not moving).
You mention network not set correct. Could you or someone give me a more spesific hunch (path...) on how to make WiFi beeing used?
Click to expand...
Click to collapse
Go to the WiFi connection place (where the Wifi switch is and it shows ur acess point underneath) go to Advanced > Change Network then select ur AP and make sure 'Connects to:' is set to 'The Internet'.
Hope it helps, it worked for me

[Q] Problem with wifi Samsung Galaxy 5 (i5500)

Hi, I've some problem with wifi connections. I own a lynksis wag54g2 wifi router. I can establish a connection, but after some times (it's not standard, it may vary), my device disconnect from the router and it's not able to reconnect. All that i can do is plug off my router (i take off the ac adapter) and when it's up again my phone can connect. it's very frustating, but i don't know what to do? i've tried setting something in wifi preferences' on my phone but nothing change. i've also flashed my firmware to the new one, hoping that it could fix that problem, but it didn't. someone could help me?
you can update the firmware to a newer one. this would fix your problem.
forum.xda-developers.com/showthread.php?t=781149
Hello.
I have a problem with WIFI on Galaxy 5 (i5500)(Europa) too. They have already changed my phone with new one, but the issue remains. So, for the second time now, I was able to connect my phone to my router for the first time, but after the first interruption or disconnection of WIFI I could not access to wifi anymore.
When I enable wifi in the phone starts ''connecting'' but then reports ''interrupted'' eventhough the signal is recognised as strong.
Firmwire version is the latest available. Router is encrypted with WPA2. Also I can access to router with my HTC Tattoo (Click).
Does anyone know the solution?
I have a decision to make(today), becouse If there is no solution to this I will change to another phone as I still can (Galaxy Spica).
Advise please.
Thanks a lot
What router do you have? have you tried with any other wifi network? i said that because my have this problem only with my router, and not for example with my girlfriend's one.
I found a little fix for my router, linksys wag54g2: open up the config page (192.168.1.1), go for wireless tab, select protection page and click on save settings. that reload the router and my phone is able to connect again.
Hi.
Thanks for your advice. There is some problem with router.. When I restart router the wifi on the phone works until swiched off or interruption becouse being out of range. When I try to connect to wifi again does not work unless I restart router again. ..catchy.. Interfering with mobile connection also makes the drop of wireless connection on my computer, so I need to restart router. I don't know the permanent solution. If anyone has any idea how repair this forever please let me know.
Best,
Thanks
Hi,
Here is my problem with my wifi with the galaxy 550.
For security reasons, my wifi network can't be detected (invisible). If i want to connect a new device by wifi, I must first set my wifi visible and then register my device.
Then I set my wifi as invisible again and the device can connect automaticaly to my network without "seeing" my wifi network.
Problem is that once i set my wifi as invisible again, my galaxy fail to connect because the network is unvisible.
Is there anyway to fix this ?
I have just read similar post on another thread and replied find it here
I ahvent installed anything, perhaps its to do with the handset if its locked to a particular carrier? just a guess and a question...
cheers
helper
try to use static ip!!
CaptainTim said:
Hi,
Here is my problem with my wifi with the galaxy 550.
For security reasons, my wifi network can't be detected (invisible). If i want to connect a new device by wifi, I must first set my wifi visible and then register my device.
Then I set my wifi as invisible again and the device can connect automaticaly to my network without "seeing" my wifi network.
Problem is that once i set my wifi as invisible again, my galaxy fail to connect because the network is unvisible.
Is there anyway to fix this ?
Click to expand...
Click to collapse
I have an answer! Hope it works for you.
My provider gave me really easy solution for wifi connection not connecting even though it was my own network with all the right info. It worked great the first time, then for some reason the phone locked in the "off" position. So I removed the battery to reboot (later learned the right way by pushing the volume button on the left and the power button at the same time)
Anyway, try this....
turn phone off - remove battery - remove sim card - wait a few minutes - reassemble - then the network should log on with no problem.....Good luck!
HeiDuDer said:
try to use static ip!!
Click to expand...
Click to collapse
Didn't work :/
Super1285 said:
I have an answer! Hope it works for you.
My provider gave me really easy solution for wifi connection not connecting even though it was my own network with all the right info. It worked great the first time, then for some reason the phone locked in the "off" position. So I removed the battery to reboot (later learned the right way by pushing the volume button on the left and the power button at the same time)
Anyway, try this....
turn phone off - remove battery - remove sim card - wait a few minutes - reassemble - then the network should log on with no problem.....Good luck!
Click to expand...
Click to collapse
Didn't work neither.
I have same problem after upgrading to 2.3.5 Wi-Fi shown as it is Active, but it is turning off and on and scaning and off again all times
htc tattoo
hellllllllllllllllllllllllllllllllllllllllllllllll llllllllp hellllllllllllllllllllllllllllllp
heeeeeeeeeeelp
helppppppppppppppppppp
I have same problem after upgrading to 2.3.5 Wi-Fi shown as it is Active, but it is turning off and on and scaning and off again all times
I have same problem after upgrading to 2.3.5 Wi-Fi shown as it is Active, but it is turning off and on and scaning and off again all times>>>>>>>>>>>>>>

[Q] WhatsApp never stays connected on WIFI

Alright, this is a frustrating issue that I've been having since day 1 with WhatsApp, and it's not even just SGS4, but with my old SGS too.
Problem:
Phone screen turns off while on WIFI, after a while of inactivity, WIFI still seems to run, but WhatsApp lost connection and takes a long time to reconnect, and usually requires a full restart of WIFI.
This does not happen on 3G for me, it only happens when WIFI is active.
Things tried:
- Turn off 3G entirely, so it only runs on WIFI.
- Reinstall WA
- Restart phone.
- Do a clean install of firmware (on my old SGS).
- Test it out on new phone~ (Brand new SGS4 i9505)
I don't know what's causing this, can anyone please help me figure this out? Let me know if you need more info.
is your router set to "always connected" or does it disconnect after sometime if no data comes in?
maybe i'm wrong but if it's only a wifi problem you maybe should look into your router settings.
chrisknife said:
is your router set to "always connected" or does it disconnect after sometime if no data comes in?
maybe i'm wrong but if it's only a wifi problem you maybe should look into your router settings.
Click to expand...
Click to collapse
Already looked into that.
Weird part is that Skype stays connected perfectly fine, but WhatsApp never does.
Please search a bit, this has been answered just a day ago.
http://forum.xda-developers.com/showthread.php?t=2351753
[Q] WhatsApp Issues on GS4

S5 Keeps Disconnecting WIFI

Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
This didnt work still the same
Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
Set Google public DNS in your router
Ok i just found out its only doing it at home, i tried wifi and my work and it works perfectly doesnt disconnect and connect, but at home it does, though it never did it before and i didnt change or do anything to my router or my phone which i find very strange.
thanks for the help guys i appreciate it a lot, does anyone know what i can do?
have you found a fix to this yet? I'm having the same issue and getting ready to just return the phone and buy something else. My home network is fine, the other tablets, phones, laptops are having 0 issues, Yet my GS5 is either dropping or something, it seems to run horrible slow and things just time out.
Godmyster said:
does anyone know what i can do?
Click to expand...
Click to collapse
No, and the reason that we don't know is that you didn't provide any useful details about your situation.
If you think that someone can do more than make a random guess implies that you think that there are only one or two possible causes. But most issues, including this one, have hundreds of possible causes. So random guesses are not terribly useful. Nor are we psychic, so the only way to efficiently narrow it down is to look for anomolies in your configuration. Which you haven't described.
You should be providing as much technical detail as possible, e.g. what is your home router model & it's firmware version and configuration details, phone firmware version, any specific error messages, any observed pattern, a logcat if you can and anything else that seems relevant.
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Have you tried changing the channel on your router?
Sent from my Nexus 7 using Tapatalk
Change the router channel
Change the router SSID
Default the router comfiguration
Change the router operating mode
Update the router firmware
Move the router to a different location
Use a different router
Unplug your neighbours new 50,000 watt pirate radio station
Update your phone firmware
Buy a different phone
Sacrifice a piece of triple chocolate gnocche cake to the pagan God of chocolate and wifi
All random guesses with roughly equivalent (and small) chances of success.
Or one could try troubleshooting the issue methodically.
.
Solution
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
IranDev said:
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
Click to expand...
Click to collapse
I have teh same issue on my S5 Cricket. The WIFI does NOT disconnect. Its connected however I don't have internet connection. Turning the WIFI on and OFF fixes the issue, for a short while until it happens again in an hour. Sometimes I slick on a link and wait and wait just to find out the darn WIFI is not connected to the internet. (probably not even connected to my router properly eg, I cant see my laptop shared drives for example).
This has something to do with saving battery or somthing. WIFI internals shut down, even though the icon on top of the screen still shows I'm connected.
Smart Network Switch
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Your phone thinks that your WiFi is unstable and dumps the connection to go back to 4g. Why exactly, who knows, but it's easy to turn off the "smart" network switch. Simply hold down the WiFi icon for 2 seconds to get into the connections section. Right there at the top is the smart network switch section ... just uncheck the selection box. Easy.
Lastly, people like fffft need to get over themselves. The fix for the original poster's question was easy, but since fffft didn't know it, he decided to instead attack in order to make himself feel superior. How sad and pathetic does someone have to be to troll forums looking for opportunities to attack and belittle someone else?
minin0la said:
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
Click to expand...
Click to collapse
The issue is resolved simply by going to the advanced settings in Wifi and disabling 'Always allow scanning'.
Hope this helps.
same issue with my s5
Airax said:
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Click to expand...
Click to collapse
I had the same issue. I just tried the suggestion, turning of smart network switch in the wifi-advanced menu. Seems to be working so far!
Thanks!
Well I know that Smart Network is turning off wifi.. problem is that i have a fiber at home!! So what kind of problem smart network finds on my broadband?? ?
solution to wifi disconnect problem
I was looking for an answer to a different wi-fi question when I saw this.
I'm on AT&T with my S5.
Under the Wi-Fi settings I have an option for "Smart Network Switch" which says it Automatically switches between Wi-Fi and mobile networks to maintain a stable internet connection. Anytime a computer says it automatically does something for me; I typically say no thanks. I don't typically like my devices making assumptions of what I like, don't like or want to do. So I have that option unchecked. I never have an issue with the network stability once I've connected to a specific wi-fi connection.
Not sure if that will help you all or not. But thought I'd share.
so under Settings --> Quick Settings --> Wi-Fi you will find a check box option named "Smart network switch", untick it, this should take care of the problem.
leon.
Same problem
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
The logcat doesn't contain any sensitive passwords.
816-8055 said:
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
Click to expand...
Click to collapse
I'm have the exact same problem.
Samsung Galaxy S5 (SM-G900T)
CyanogenMod (13.0-20151203)
Android 6.0 (Marshmallow)
Baseband (G900TUVU1ANE6)
Smart network switch: disabled
Always allow scanning: disabled
What's happening is as soon as my Wi-Fi finishes authenticating and connects, it is immediately disconnected and tries again. No other devices in my house are having any issues, so that eliminates the router. When I factory reset my phone the Wi-Fi begins to work again, so that eliminates my phones hardware. The confusing part is that I installed a bunch of apps such as AdGuard that could possibly cause an issue but everything worked and this started out of nowhere. Also, I factory reset my phone AGAIN and AGAIN, everything worked and out of nowhere while I was looking at my screen while idling, I watched as the Wi-Fi connection dropped and began the disconnect/reconnect loop...
I'm assuming it has to be a software issue because it only started when I updated to a newer Cyanogen. I'm about to test if other Wi-Fi networks have this problem and I'm also going to look through and post a log.
If anyone has any questions or suggestions that may lead to a fix, PLEASE help!
Thanks
Well I factory reset again, this time wiping the internal storage and everything is now fine. I did look at my logcat and there were Wi-Fi errors but I forgot to post them...

[Q] Automatically connected to home WiFi but no Internet (nothing works!)

Hi all, as noted in subject, occasionally I am connected to WiFi but I get no active connection (nothing comes in or goes out). The only way I remedy this is disabling/enabling WiFi and as this is a small annoyance, any reason this happens? I have an RT-66U router as well, if it matters.
Thanks and happy holidays.
Nobody?
Hi
could you solve it already?
if not, switch location settings to GPS ONLY.
good luck
an_xda said:
Hi all, as noted in subject, occasionally I am connected to WiFi but I get no active connection (nothing comes in or goes out). The only way I remedy this is disabling/enabling WiFi and as this is a small annoyance, any reason this happens? I have an RT-66U router as well, if it matters.
Thanks and happy holidays.
Click to expand...
Click to collapse
Yeah I'm having the same problem except even when disabling/enabling wifi, I can't get a reliable active connection. It's only when I turn on airplane mode and off and reconnect. Then will I get a reliable internet connection. I'm not sure what's going on. The strangest thing is this problem occurred over time. First month, no problem. 2nd months, occasionally. now, into the 3rd, it's on a daily basis. My previous Verizon Note 2 also had this issue but then seemingly disappeared, only to rear it's ugly head a few months down the road.
Here's a post on reddit with others having the same issue: http://www.reddit.com/r/galaxynote4/comments/2ks0ap/note_4_wifi_issue/
Not sure if a custom rom would solve it. For now I'm just using my 4G connection as I have the unlimited plan.
turn smart switch off and see if it helps. does it get an ip address ?
Have you rebooted the router? Unplug it, wait a few seconds, then plug it in again. My router does this every now and then.
Also try rebooting your phone.
If neither one of those work, then you can try factory resetting your phone as a last resort. After that, if it's still not working then either your phone or router is busted.

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