Database Users

Nexus 7 defects?

How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
*EDIT* - Poll added
Another member (Capt.PP) asked me to include a poll to ask where we got our defective Nexus 7 tablets. If your place isn't on the list please include it in your post.

LCD happens

tdrussell said:
LCD happens
Click to expand...
Click to collapse
I got so used to amoled screens I forgot about dead pixels on LCD. Is it possible it being an LCD it might just be stuck?
Anyone ever have any success with one of those stuck pixel fix apps?
Either way I'm doing an exchange because of the screen not being recessed on left side properly. But hopefully no dead pixels on next one.
Sent from my Galaxy Nexus

So this guy's trolling was in reality not a troll?
http://forum.xda-developers.com/showthread.php?p=28712748#post28712748

Outrager said:
So this guy's trolling was in reality not a troll?
http://forum.xda-developers.com/showthread.php?p=28712748#post28712748
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Click to collapse
Lol. Looks like trolling but I did read in another thread a guy had issue with his screen stating to come off his I/O device. I noticed mine while I was holding it on the left side the screen was giving in and making some creaking and such. Upon closer inspection I noticed on the left side/middle area the screen was actually sitting above the frame. Everywhere else it was sitting nicely and recessed under the frame.
Anyway the risk of defects is always going to be higher with the first runs.
Sent from my Galaxy Nexus

Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen !
Sent from my GT-I9100 using xda premium

Picked mine up from GameStop too. So far, no problems with it! Hope you get yours fixed soon. ^.^
Sent from my Nexus 7 using xda premium

I have a slight light bleed In bottom left corner. Anyone else have this?
Sent from my Nexus 7 using xda app-developers app

androidkid311 said:
Snaaap! Got mine today but seems OK... how to notice dead pixels..?? Lol. I'll have another look at my screen !
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Download a dead pixel test app on play store. Its basically solid color backgrounds you alternate so in some cases you'll be able to see the pixel in a red background etc.
Sent from my Galaxy Nexus

lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Could you be kind enough to post a pic of your screen defect?

janedoesmith said:
Could you be kind enough to post a pic of your screen defect?
Click to expand...
Click to collapse
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.
Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.
Sent from my Galaxy Nexus

lazaro17 said:
How many of you are having manufacturer defects out of the box?
Had a dead pixel on mine that I picked up from GameStop
Also it seems the screen is coming up on the left like if the adhesive is giving out already.
I spoke to GameStop who referred me to play store but then play store said any warranty claims have to be done through the retailer. Obviously GameStop is out of stock but they said they were emailing corporate for me today to ask for another unit to be sent. So I should have mine replaced around Wednesday hopefully.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so. Makes a slight creak sound.
Might contact Asus for warranty and see how they do it or just give Gamestop some time so i can exchange it.

NavySpark said:
Mine has a similar issue, its on the left middle section. Whatever is holding the screen down is coming loose like the adhesive. The screen works fine but you can see the screen is raised a couple a cm or so.
Click to expand...
Click to collapse
same spot mine is at

lazaro17 said:
same spot mine is at
Click to expand...
Click to collapse
Bet this is going to be a known issue all around. I was able to push it down but i figure its adhesive so its eventually going to happen again and again until the adhesive isn't sticky anymore. Sad days but other than that this tablet is solid.
---------- Post added at 02:58 PM ---------- Previous post was at 02:35 PM ----------
Well according to ifxit, they are small retaining clips that hold it so i hope its not a broken clip. I could easily put more adhesive down a it looks like it just pops up.

lazaro17 said:
Sure...its a bit difficult to see on a picture but its basically the screen rising above the border in one area so the edge of the screen is exposed. That same area is soft as well where pressing on makes the screen move in and out with creaking. The rest of the edges are sturdy.
Dead pixel I'm not posting photo since I'm sure everyone knows what that looks like but its located on the app drawer button in portrait mode. Shows up the most in white backgrounds.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
I really appreciate it and thank you. Now I know what to look for once my N7 arrives.

My Gamestop doesn't have any extras, calling Google to see if they can do anything. I would like to see if i can get a replacement sent out and then send this one back but we shall see.

I returned 3 transformer primes for screen defects. Asus qc isn't the greatest. It's probably why they're prices are so good for what you get.

On mine when the brightness is on the lower end the screen starts to flicker a little. I think it's software related. But once you set the brightness higher it stops doing it.
Oh and it only does that on white backgrounds like google voice search.
Sent from my HTC VLE_U using xda app-developers app

Excellent device but mine isn't flush on the right side of the screen. (Portrait)
After a few hours of use it's starting to pop if you press midway on the bezel.
I'll get it swapped in due course

Is anyone else able to reproduce the screen flicker issue?
Sent from my HTC VLE_U using xda app-developers app

White band/line across screen

Hey all,
I'm slightly unhappy, after all that effort of getting the phone (ordered on the 4th Dec at 17:09). I notice that there is a white band across the screen. If you look at the picture below, it is located by the minus across horizontally across the screen from left to right. It is only noticeable when you tilt the screen. I assure you it isn't the pattern from the wallpaper as it is apparent on other screens.
What do you think guys? What is wrong with it? How can I explain this to Google to get a replacement? Thank in advance!
Link world wide web. 610.photobucket.com/albums/tt189/lambo28/IMG_20121219_181522_zpsa1abace9.jpg

hi it seems like i can't upload photos, could some else upload for me?

use imgur.

thetinguy said:
use imgur.
Click to expand...
Click to collapse
I've uploaded it onto photobucket but as I'm a new member I can't post links

Use G+ and copy url image :0
Sent from my Nexus 4 using Tapatalk 2

I can't copy the link across but let's see if this will work
world wide web. 610.photobucket.com/albums/tt189/lambo28/IMG_20121219_181522_zpsa1abace9.jpg

It is especially apparent when the phone is tilted forth and back. Just to add it isn't the background as it occurs whilst watching videos etc

At a guess, did you partially remove the shipping screen protector then place it back on? I say that because it could be a flex mark from the plastic film.
Sent from my Nexus 7 using xda premium

harmohn said:
At a guess, did you partially remove the shipping screen protector then place it back on? I say that because it could be a flex mark from the plastic film.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
No the film hasn't been removed. However, I have since removed the film to ensure that it isn't something like what you said. but it's still there with the film off

lambo28 said:
No the film hasn't been removed. However, I have since removed the film to ensure that it isn't something like what you said. but it's still there with the film off
Click to expand...
Click to collapse
In that case get it replaced mate!
Sent from my Nexus 7 using xda premium

Condition you got your tablet in.

What's the condition you got your tablet in? Were there any defects?

Prostrate. Definitely prostrate. Tablet was perfect though. Mods - humor can only be suppressed so far.
Sent from my Nexus 7 using xda app-developers app

Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?

Odd question. Regardless, my 32 gig unit from Memory Express in Calgary, Alberta was perfect, the box was in great shape, fully sealed and not damaged. The tablet had it's plastic protector wrapped around it, all accessories also as expected.
Sent from my Nexus 7 using Tapatalk 2

Maybe they're asking if it arrived without any defects?
IDK....
Mine was Ø defects.

I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.

Like others, mine was factory sealed, the battery had about a 40% charge (I picked it up at a local Staples store).

My n7 came factory sealed but it has an oil slick on the back around the nexus label. In addition, I have noticed some of the reported problems with the gps and momentary freezing when I'm using a browser. Otherwise, I am quite happy with my n7.

jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Click to expand...
Click to collapse
Can you post a picture?
Sent from my Nexus 4 using xda app-developers app

Richieboy67 said:
Can you post a picture?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg

Mine was nude.
Sent from my Nexus 7 using xda app-developers app

The tablet was used! Smudges all over the place! In fact, someone had already downloaded and installed angry birds!
I specifically remember asking Best Buy to ship me a brand new model!
Oh well..
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Kidding. Thread seems oddly worded. Sounds like 'did the tablet arrive in new condition or used', rather than, 'did your tablet have any defects'?
Sent from my SGH-I747M using Tapatalk 2

Sexy

Mine was perfect. Fresh like spring water and smelled like happy.
Sent from my Nexus 7 using xda app-developers app

danvee said:
Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?
Click to expand...
Click to collapse
yeah, kinda. people are complaining about light bleeding and stuff.

Makes more sense now that you edited the OP. :thumbup:

jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Click to expand...
Click to collapse
Odd, I thought I was the only one. Picked mine up at a local Wal-Mart on a whim and was expecting a pristine N7 like my first four 2012 N7s. Checked the seals on the box just in case and they were all good, but was surprised to see what looked like a smudge/fingerprint on the screen after taking off the plastic (not mine, obviously) as well as little nicks on the top left edge right in between the screen and the back. Almost looks like as if someone tried to pry the thing open... the device itself works perfectly with no issues so I'm still trying to decide if it's worth taking a gamble and exchanging it for a new one.

Brand new. Still sealed. No issues or problems so far. 32GB Model Nexus 7
Sent from my HTC One using Tapatalk 2

Picked first at Staples had been opened (seal on white box ropes) and plastic taken off abs it was already on. The screen was just off. In fact I looked at battery stats and it showed the tablet on just for a sec and not awake until 7 days later when I got it. I returned BC it had a dead pixel. Second was sealed and all however I am having multi touch issues. Just my luck.
Sent from my SPH-L710 using Tapatalk 4

jcoe0723 said:
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg
Click to expand...
Click to collapse
Mine also had a similar situation around the edge and I also have a small spec of im assuming dust under the screen but it doesn't bother me too much so i wont return it.

Nexus 7 (2013) cracked, proberly overheating

I got a nexus 7 2013, and it cracked what I think was from overheating.
I played real racing 3 on it, on max settings. It did get really hot, but it does anyway.
Anyway, went put it down on a wooden surface, and then watched an episode of family guy. When I finished watching it, I picked it up, and there was a crack, left of the camera (about 2CM, 0.7 inches).
I wasn't using a case.
Only parts of the digitizer works. Bottom half works, middle doesn't, but left and right does but has lots of ghost touches.
Should I send it back to amazon or asus?
It was rooted before, but I have been able to put it to all stock, unrooted, ect.

androidmaniack said:
I got a nexus 7 2013, and it cracked what I think was from overheating.
I played real racing 3 on it, on max settings. It did get really hot, but it does anyway.
Anyway, went put it down on a wooden surface, and then watched an episode of family guy. When I finished watching it, I picked it up, and there was a crack, left of the camera (about 2CM, 0.7 inches).
I wasn't using a case.
Only parts of the digitizer works. Bottom half works, middle doesn't, but left and right does but has lots of ghost touches.
Should I send it back to amazon or asus?
It was rooted before, but I have been able to put it to all stock, unrooted, ect.
Click to expand...
Click to collapse
I am not sure that the heat would have anything to do with the crack. I have heard complaints about random cracked screens. How recent is your purchase of the nexus 7? I would talk to Amazon and try to get a replacement because amazon has much better customer service than Asus.
Sent from my Nexus 7

oadam11 said:
I am not sure that the heat would have anything to do with the crack. I have heard complaints about random cracked screens. How recent is your purchase of the nexus 7? I would talk to Amazon and try to get a replacement because amazon has much better customer service than Asus.
Sent from my Nexus 7
Click to expand...
Click to collapse
I got my nexus 7 in late august, I think it was 28th of august to be exact.

androidmaniack said:
I got my nexus 7 in late august, I think it was 28th of august to be exact.
Click to expand...
Click to collapse
In that case amazon probably won't be of much help, although I would still try them first.
Then try Asus and I hope they will be able to do something because the screen should not crack for no apparent reason
Sent from my Nexus 7

Good luck convincing them that the crack was heat related.
Sent from my Nexus 7 2013 using XDA Premium HD app

Well I guess upon opening it the chard marks may be evident.
Sent from my Nexus 7 using xda app-developers app

Calling for new cracked edges case

Hello All,
If you recently received a new RMA and have cracks, please report it here. If this still persists, it's something that we should bring attention to Nvidia folks.

I have already sent in for a 2nd RMA. I'm hoping the next unit is good, but I'm not holding my breath.

Just got my new one, nothing yet.
Sent from my HTC One_M8

I got my today. I got all 4 corners cracked. For now I will leave it as it is. I just hope that those cracks wont open up the case.

I think people are mistaking the normal and expected straight seams/molding marks. The device Will have 4 straight lines on each corner, that is normal and expected.

It's pretty easy to tell the seam from a crack

+1 I have had my new LTE replacement model for over 2 weeks and no cracks yet. The seams at each corner are much more defined than my previous WiFi model. I hope people are just mistaking these for cracks, although I've seen enough complaints that its probably a real issue still.

No cracks yet. Bought it from Nvidia. I use this thing like a boss!
Sent from my SHIELD Tablet using XDA Free mobile app

Sent in a 16gb model, came out with a 32gb with 4g LTE. LOL was pretty happy about that Im just hoping this 32gb one doesn't start cracking.

The problem is solved?
If I buy now the shield is exempt from the problem?
thx

My replacement has no cracks. To me the crack thing was overblown. Mine had a major wifi issue where it wouldn't turn on. The new one does not have this issue.
Sent from my XT1060 using Tapatalk

Not to sound ignorant, but I just got my tablet a few days ago. I've read about the WiFi and cracked edges issues but decided to take a chance for the specs/price point. I'm very happy with the tablet but don't actually know what kind of cracks to be on the lookout for. Are these on the glass? Or the trim? Along the front speaker grilles or the sides? I see the 4 straight seems as mentioned before... Are those cracking open? Just wanting to know what to watch out for.

bleached45 said:
Not to sound ignorant, but I just got my tablet a few days ago. I've read about the WiFi and cracked edges issues but decided to take a chance for the specs/price point. I'm very happy with the tablet but don't actually know what kind of cracks to be on the lookout for. Are these on the glass? Or the trim? Along the front speaker grilles or the sides? I see the 4 straight seems as mentioned before... Are those cracking open? Just wanting to know what to watch out for.
Click to expand...
Click to collapse
The plastic on the edges.
Sent from my SHIELD Tablet

Straight line in each corner: You are totally fine.
Irregular line over the straight one not following the track: You are cracked.
Watch carefully and look up for the confirmed cracked pictures before speak.
Sent from my C6906 using Tapatalk

I have been reading up on this tablet but with the multitude of threads about cracks and poor WiFi , I am not sure I can bring myself to pull the trigger

The crack thing was overblown. It's a cosmetic issue that has been addressed. Wifi is a little weak, but works. It's a great tablet especially for the money.
Sent from my SHIELD Tablet using Tapatalk

Just when I decided to buy shield I see this post .
Is it still good idea to go for this ? or get nexus 9?
Things that attract me towards shield :
- External sd slot
- micro hdmi
- gaming
- solid feel ?

archmonk said:
Just when I decided to buy shield I see this post .
Is it still good idea to go for this ? or get nexus 9?
Things that attract me towards shield :
- External sd slot
- micro hdmi
- gaming
- solid feel ?
Click to expand...
Click to collapse
Cracks shouldn't be an issue now. And even if you manage to get one from an early batch RMA is easy to do and they will send you a new one before yoi ship the defective one.
Sent from my HTC One_M8 using XDA Free mobile app

From what i understand the LTE shouldn't crack, but i've had mine less than a week and i have 2 cracks on the top 2 corners...

archmonk said:
Just when I decided to buy shield I see this post .
Is it still good idea to go for this ? or get nexus 9?
Things that attract me towards shield :
- External sd slot
- micro hdmi
- gaming
- solid feel ?
Click to expand...
Click to collapse
Shield has all those things. Nexus 9 has a nice screen ratio, but the Shield will fit in a pocket. Just depends on what you are looking for.
Sent from my SHIELD Tablet using Tapatalk