[Q] [HELP] Can't sync my Google account - Defy Q&A, Help & Troubleshooting

I have defy running 4.1 through CM10.
everything was working fine until last week I was unable to sync my google account or open the play store.
I made a search through XDA and google. I tried everything:
- wipe cache
- delete account and add it again (I couldn't add the account with error message)
- clear data from google services in the app manager
- try to sign in via youtube app
- remove the sim and/or sdcard
- using wifi and/or 3G
- access the internet through hotspot
- wipe everything and install a clean ROM again
- sign in or create another account
But with no success
Do you have another ideas or solutions?

Related

HELP ME! Login & updating (2 part problem) - compensation for your time

First problem:
A few days ago i changed my gmail PW. Now the android features on my phone don't work. When I'm prompted to enter my PW, i get a network connection error message. I've tried 'force stopping' the gmail, and google apps, turning 3g on/off, without any luck. Toying with this issue has been testing my patience. I'm hoping to find a solution before i perform a hard reset.
Second problem:
I've had the phone for over a year running 2.2.X CM6.X. Since 2.3.X released, I wanted to manually update to gingerbread but i keep getting the 'error 7' code. I've looked around on the forums for solutions: reverting to an unmodified build followed by 'update.zip'
Specs:
Android version 2.2.1
Baseband 32.41.00.32U_5.08.00.04
Kernal Version 2.6.35.9-cyanogenmod
Mod Version: Cyanogenmod-6.1.1-N1
Build: FRG83D
The phone is rooted and bootloader is unlocked. I'm a noob with the android.
Paypal $10 per problem to the person who can get me out of this hole. I know your time is money so a little compensation is being offered. Reward yourself with a beer or latte.
Go to Settings > Accounts & Sync Settings
Tap on your Gmail account
You will see a 'Remove Account' button - Hit that
Your phone should now have no account associated with it
Do a reboot (not really necessary though)
Back in the Accounts & Sync Settings, Add a gmail account by hitting 'Add account' button
That should take care of Problem #1
Problem #2:
Get the zip from the OTA here
Boot into recovery and do a Nandroid backup
Wipe Data + everything
Wipe again
Flash the OTA ZIP you downloaded
Reboot into phone
Once rebooted, setup your Google account again
You should be back in business
mister wiggles said:
First problem:
A few days ago i changed my gmail PW. Now the android features on my phone don't work. When I'm prompted to enter my PW, i get a network connection error message. I've tried 'force stopping' the gmail, and google apps, turning 3g on/off, without any luck. Toying with this issue has been testing my patience. I'm hoping to find a solution before i perform a hard reset.
Second problem:
I've had the phone for over a year running 2.2.X CM6.X. Since 2.3.X released, I wanted to manually update to gingerbread but i keep getting the 'error 7' code. I've looked around on the forums for solutions: reverting to an unmodified build followed by 'update.zip'
Specs:
Android version 2.2.1
Baseband 32.41.00.32U_5.08.00.04
Kernal Version 2.6.35.9-cyanogenmod
Mod Version: Cyanogenmod-6.1.1-N1
Build: FRG83D
The phone is rooted and bootloader is unlocked. I'm a noob with the android.
Paypal $10 per problem to the person who can get me out of this hole. I know your time is money so a little compensation is being offered. Reward yourself with a beer or latte.
Click to expand...
Click to collapse
Thanks for the reply chetanthaker.
1. I don't have gmail as a separate item under sync. i use the default email client for both yahoo/gmail. When i try to remove my gmail account, it says i can only get rid of it by restoring to factory default.
2. I'm not sure where the issue is but even after i did a hard reset i can't login with my google account (the one i changed my PW to) nor the new account i made to verify if the issue is with my phone or accounts. Let's say i manage to update the to Gingerbread, won't i still have the same issue logging into my G account?
1. If you say you do not have a separate Gmail account on the list, that means your phone is not really connected to Google (in it's real sense) - So forcibly closing Gmail and the other Gapps won't really have any effect. (I'm assuming when you have a data connection, your EDGE/3G/WIFI icons do not really turn green from the regular white.
When you first configure your phone, you should ideally configure your gmail account first (so you get access to Market and the other stuff as well). You can then disable Sync on Gmail and add 2 accounts in the default mail app to send/recv email.
Do a Nandroid and get rid of all the accounts (may do a factory reset)
Start with adding a google account and you should be set.
2. You will not have that problem unless you Wipe your data via recovery. All that will happen is you will start fresh with adding your primary Google account
mister wiggles said:
Thanks for the reply chetanthaker.
1. I don't have gmail as a separate item under sync. i use the default email client for both yahoo/gmail. When i try to remove my gmail account, it says i can only get rid of it by restoring to factory default.
2. I'm not sure where the issue is but even after i did a hard reset i can't login with my google account (the one i changed my PW to) nor the new account i made to verify if the issue is with my phone or accounts. Let's say i manage to update the to Gingerbread, won't i still have the same issue logging into my G account?
Click to expand...
Click to collapse
so far i've tried the following (without success):
- removing all accounts from sync list (except the main google account which i can't remove unless i do a factory restor).
- toggle 3g/2g
- logging in with a new google account
- attempt to login via Wi-fi without SD card and/or sim card
- trying old passwords (i thought i might have been entering the wrong PW, but i verified by logging into my gmail account; i'm sane)
- holding my breath and crossing my fingers
- performing a wipe of the phone memory (still can't login with either new or old google account).
Logging into youtube (linked google account) won't work b/c im in china. Initially i thought the hiccup would be due to china's great wall, but i've used this phone here for 8 months and changed my google PW successfully in within. I'm truly at a loss.
I'm still getting emails via default email program (yahoo/gmail accounts).
The internet works
Whatsapp works
And most importantly angry birds still works.
Maybe if i can find a way to update to Gingerbread, this issue will miraculously disappear.
Hi.
Did you try removing the Email app from the Device Administrators?
Maybe that's the reason why you are unable to un-link your Gmail account
Settings > Location and Security > Device Administrators
Uncheck the Email app (screenshot) and try
chetanthaker said:
Hi.
Did you try removing the Email app from the Device Administrators?
Maybe that's the reason why you are unable to un-link your Gmail account
Settings > Location and Security > Device Administrators
Uncheck the Email app (screenshot) and try
Click to expand...
Click to collapse
i don't have the option for my email under device admin list :/
the really odd thing is, i can't log in to my TF101 either...even after restoring back to factory settings. I'm convinced its either Google or China that's punishing me.
Well, with you wanting to update, are you wanting to update to a stock Gingerbread version, or to CyanogenMod's Gingerbread version?
If it is the latter, just go download the latest version 7.1.0. The best way to upgrade is to backup all your apps and app data with an app like Titanium Backup. Then perform a nandroid backup (basically a snapshot of your current system) and wipe the /system partition and perform a Factory Reset/Data Wipe. Then install CM7 and the latest gapps (found from http://goo-inside.me/gapps) and reboot the phone. Once you are in, try to add your google account back to the phone (hopefully it works with a completely blank slate). Then connect to the market and get Titanium Backup back and restore all your apps and app data.
I'm not sure if it's a default security feature from google, but 24 hours after i changed my password and it let me login to my account again...However i'm having issues logging into Gtalk.
Thanks for all your help. Now let's see if i can get it running Gingerbread!

Error 921- Cannot DL anything from Market?

I know others have experienced this error. No one mentions a fix. Just flashed lightspeed 4.3 and its virtually unusable without being able to download from the market. Can some kind soul enlighten me?
Sent from my ADR6425LVW using Tapatalk
This self resolved after about 30 minutes of trying.
When that happened to me I deleted the market and flashed newer gapps
Sent from my Nexus S 4G using Tapatalk
Before doing all that, try clearing cache and data from the Market (now called "Google Play Store") in App settings. That did the trick for me.
I had to manually select my Gmail account from within Google Play..
how I fixed
Irieone said:
I know others have experienced this error. No one mentions a fix. Just flashed lightspeed 4.3 and its virtually unusable without being able to download from the market. Can some kind soul enlighten me?
Sent from my ADR6425LVW using Tapatalk
This self resolved after about 30 minutes of trying.
Click to expand...
Click to collapse
if you're not using Clockwork rom manager you should. I have cwm5.0 and I rooted my phone with cm9-ics and was getting a 921 error. I went and ran the "permissions fix" in CWM and everything works fine now
Permissions fix in recovery can cause its own set of problems, like borking your contacts photos, and a couple other things I can't remember off-hand. Easily fixable, but it would probably be better to target a more specific fix for the Market/Play rather than trying such a global fix. Just my opinion...
Google Play cant update apps error 921
yo,
i am running sgs2 with CheckRom RevoHD v4 and had error 921 on google play/androidmarket. restarted phone seems fine all updates worked.
jess
This error is still happening
its not a problem with your devices, i cant even see my apps on the website. its a google play glitch and is wide spread but not every device appears to be affected in the same way. very strange.
i have tryed all fixes and still the same
921 could be only CM
After installing 3.5.16 it gave me the 921 error.
I have a Moto XT701, and I use ava's version of CM7.
could this be related to CM specifically? Anyone got the error with a stock ROM?
next time it happens can you log into google talk, I remember back in the day if that wasnt signed in market would be borked
Solution
After some digging here is what worked for me:
I added my wifes gmail account to accounts and sync
I changed google play store to the new account
I checked to see if updates were working (they were)
I changed google play store back to my account
I removed my wifes gmail account (system settings > accounts and sync > select account > remove account
It is working fine now. I can update and download without error.
maconu said:
After some digging here is what worked for me:
I added my wifes gmail account to accounts and sync
I changed google play store to the new account
I checked to see if updates were working (they were)
I changed google play store back to my account
I removed my wifes gmail account (system settings > accounts and sync > select account > remove account
It is working fine now. I can update and download without error.
Click to expand...
Click to collapse
But I don't have a wife so no gmail account for her, what should I do, I do have a brother's account though
Hi,
had similiar probs and a wipe cache and wipe Dalvik cache did it.
BR
Gountled
had this problem today, wiped the google play cache and then tried again, it said it was already installed and updated it, worked perfectly after that.
Gountled said:
Hi,
had similiar probs and a wipe cache and wipe Dalvik cache did it.
BR
Gountled
Click to expand...
Click to collapse
...same here + reboot
Error 921
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
mano a said:
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
Click to expand...
Click to collapse
Same here. Only happen after a ROM upgrade and partial restore. I guess things got messy.
fix google play download and other (11,13,921) errors
mano a said:
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
Click to expand...
Click to collapse
Hi,
I have a Navon Platinum 10 tab, ICS 4.0.4 on it. I had this error, too.
I read some alternatives for fixing google play errors, but I tired to delete my account and add acount and clear cache and so one... I resolved that by this way:
- turn on your tab device
- do not start play store application!
- in Settings-->Applications menu, on All tab search for gogle play application, and clear cahe and data too. You need to do this only once time.
- run Root Browser on your device ( if you have'n this, than download, install, or you may use Root Explorer if you have)
- find vending.apk in System/App folder
- long click on it, a local menu will appear. Chose Permissions.
- set permissons 777 for this file ( klikk on every checkbox).
- close all running apps
-restart your device, and enjoy
It works fine, Since I set this permissions, I don't get any errors from google play,
Hope, it will helps.
P.S.: sorry for my misstakes in english language

[Q] No connection with Google Apps. Internet works

Hi guys,
I'm having a problem with my Defy, I can't seem to connect any of the google apps. This was working fine and suddenly stopped working.
Can't login to Gtalk, can connect to Play Store or Gmail.
What I've tried:
-Wipe Cache
-Wipe Dalvik's Cache
-Re-Set Date/Time
-Uncheck / Check Background Data under Account's and Sync
-Toggling on/off Airplane Mode
-Rebooting
-Setting IP to static
I'm Using the latest stable versión of CM 7.2, with default kernel and settings.
Also, internet seems to work fine, it's just the google apps. (Maps does work)
Any ideas on what can be causing this ?? I really do not want to do a factory reset / wipe data. =(
EDIT: Also my wifi icon is grayed and not green.
EDIT 2: Ok, I've managed to fix it. Did a complete data wipe and re-flashed CM7.2 Now everything is working again. Thanks everyone. =)
Did you try to resign to your account ?
NITRO_100 said:
Did you try to resign to your account ?
Click to expand...
Click to collapse
How do I do it?
I've tried to add a new account to delete de old one, but it doesn't let me. It says "no connection" or something, so the new account cannot be added. =(

[Q] Sacs custom 4.3 V5.1 ISSUE

Just did a complete system wipe before installing Sacs in Philz recovery (format cache/system/data-wipe dalvik-wipe cache-clean to install new rom-reboot recovery-install sacs) and once i setup i get the followning errors issues (all in notification panel right after initial accounts and wifi setup)
1 - Backup- Need to set the backup account (i have never seen this before- i think it is because of the next issue but not certain)
2 - Google Hangouts Sign in failed
3 - Sign in error for [email protected] touch to sign into your account
When i click to sign in i get unfortunately, google account manager has stopped
ANY HELP WOULD BE APPRECIATED! TY IN ADVANCE!
heltonlevi85 said:
Just did a complete system wipe before installing Sacs in Philz recovery (format cache/system/data-wipe dalvik-wipe cache-clean to install new rom-reboot recovery-install sacs) and once i setup i get the followning errors issues (all in notification panel right after initial accounts and wifi setup)
1 - Backup- Need to set the backup account (i have never seen this before- i think it is because of the next issue but not certain)
2 - Google Hangouts Sign in failed
3 - Sign in error for [email protected] touch to sign into your account
When i click to sign in i get unfortunately, google account manager has stopped
ANY HELP WOULD BE APPRECIATED! TY IN ADVANCE!
Click to expand...
Click to collapse
Well i may have fixed it.. i went into application manager and cleared data for play store andgoogle play services then restarted...went to play store it asked for my account inifo again and logged inthis time with no errors...will keep updated
Sacs posted a fix for the Google sign out error in that thread.. If you search you will find it..
Sent from my SPH-L720 using Tapatalk
If I'm not mistaken its a flashable on pg 534
Sent from my SPH-L720 using XDA Premium 4 mobile app

[Q] Help!, Google Account Broken!

today i get an update for Google Play, after this, i get the "unfortunately google play services has stopped" message... at first, i go and delete the update of GooglePlay but the message don't disappeared.
lost 5 hrs and the problem is not solved.
What i do?:
Disable and delete Google Play Update
Delete all data from: GooglePlay, Contacts, Search, Translate, etc..(all google apps)
In recovery; Clear all Cache and Dalvik
Delete Google Account
After this point, I got angry and ...
Install a clean Rom and setup my account
What i get now? 2 problems:
if set up my account from the "Welcome Menu", the account is synchronized, but i get "unfortunately google play services has stopped" message every 30 or 50 seg...
if restore from titanium backup, the account isn't synchronized, i don't get the message....but i can't use Google Device Manager ("connecting.." and never finish), Maps, SmartLock...
Well, what i can do?...My account is now broken...:crying:
MyAccountGoogle don't have an option for delete all data stored from my S4....
I have at least +20 apps purchased, +12000 mails, +200 contacts, etc... and if delete my Google Acount, all will be lost.
Info:
Samsung Galaxy S4 GT-i9500
Rom: GearCM12 [20150506] (Android 5.0.2)
Recovery: TWRP 2.8.6.0
Any idea what can i do
Pd: sorry for my english
some screenshoot of problem...
Device Manager
Google Account Sync
Google Account No-Sync
Every Time
It's likely a bug in your ROM. We had this on CM12.1 optimized as well but a patch was made available the following day that fixed it. Until your ROM is patched there's not much you can do, though switching ROMs never hurts.

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