[Q] Help!, Google Account Broken! - Galaxy S 4 Q&A, Help & Troubleshooting

today i get an update for Google Play, after this, i get the "unfortunately google play services has stopped" message... at first, i go and delete the update of GooglePlay but the message don't disappeared.
lost 5 hrs and the problem is not solved.
What i do?:
Disable and delete Google Play Update
Delete all data from: GooglePlay, Contacts, Search, Translate, etc..(all google apps)
In recovery; Clear all Cache and Dalvik
Delete Google Account
After this point, I got angry and ...
Install a clean Rom and setup my account
What i get now? 2 problems:
if set up my account from the "Welcome Menu", the account is synchronized, but i get "unfortunately google play services has stopped" message every 30 or 50 seg...
if restore from titanium backup, the account isn't synchronized, i don't get the message....but i can't use Google Device Manager ("connecting.." and never finish), Maps, SmartLock...
Well, what i can do?...My account is now broken...:crying:
MyAccountGoogle don't have an option for delete all data stored from my S4....
I have at least +20 apps purchased, +12000 mails, +200 contacts, etc... and if delete my Google Acount, all will be lost.
Info:
Samsung Galaxy S4 GT-i9500
Rom: GearCM12 [20150506] (Android 5.0.2)
Recovery: TWRP 2.8.6.0
Any idea what can i do
Pd: sorry for my english

some screenshoot of problem...
Device Manager
Google Account Sync
Google Account No-Sync
Every Time

It's likely a bug in your ROM. We had this on CM12.1 optimized as well but a patch was made available the following day that fixed it. Until your ROM is patched there's not much you can do, though switching ROMs never hurts.

Related

[Q] Reset the Device, want the default apps back ?????

Hi,
I reset the device to add another google account as the main account. Once done the default apps given by google are all gone? any chance i can get them back
If you flashed a rom and can't find google apps like play store gmail google talk and other google services you should flash gapps package. You can find it everywhere and almost every rom thread in forum.

Google Play 489 error

After doing all of these:
*delete all account
*cleared playstore, google services, framework cache and data
*disabling and force stop this 3
*full clean restore(after performing this, I can download all my and new apps, but when update comes and try to install it, it gives me 489 error also)
still having this annoying 489 error even I did the steps above specially on updating apps because "sometimes" downloading new app is possible without error and sometimes it does 489 error.
I have 3 gmail accounts on my G2. When I tried downloading on my account 'A' and it gives me 489 error, I switched to my account 'B' and it will download it, and when I tried to switch again on my account 'A' then tried to download new app, it will work. But this only happens rarely because most of the time it gives me 489 error.
I have one solution to download new updates, and that is uninstalling the app and installing it which is really annoying and tiring to do specially when there is 5+ apps that have new versions and like I said, sometimes downloading app is not working it gives me this hilarious 489 error.
Last time, I really want to hammer this phone, but I think my G2 has nothing to do with my problem, it is the play store.
Btw I have:
G2 D80220B KK
Dori Kernel
xposed
Titanium backed up apps(i don't think this is the problem, because my last restore of these apps is since March 2014 and all installs and updates are working fine until last week)
blocked apps by titanium
*fused location
*google search
*location services
*smart screen
*smartshare push
*smartshare.beam
*street view
*tags
*talkback
*voice mate
I hope someone can help me here. Or is it possible to install new google play APK from others phone that don't have this problem? Really need some help here.
Thanks

play store error message: 'RPC:S-7:AEC-0'

hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
fffft said:
The usual answer is to update your Google play store app. And failing that, wipe the cache, reboot and then recreate the Google account. You didn't say whether you have the latest play store app version.
Did you try resolving the issue exactly as follows?
RPC:AEC:0 error (CPU/RAM/Device/Identity failure)
First ensure that you are using the latest version of the Google Play Store app.
If the problem persists, then:
Go to settings > application > Play Store > clear data & clear cache
Go to accounts > Google > remove account
Reboot to recovery mode > wipe system cache
Reboot phone normally
Settings > account > Google > log in.
.
Click to expand...
Click to collapse
play store app is latest gapps
have done all that many times over. no joy at all.
when i go online and try and push an app to my phone i get the error message on my phone. when i try and see my apps on the play store online the page returns and error message. its like my apps just dissapeeared from google servers.
its a server error i am sure but have no idea how to fix it
bob dylan said:
hi everyone. i have rooted using CF Root for my SM G900F
installed alliance rom fine using philz touch recovery( am now on PAC MAN ROM so i know this issue isnt ROM specific)
i am unable to install any apps via playstore or pushing to phone from online store. getting error message:
'RPC:S-7:AEC-0'
driving me crazy. have cleared data and cache from play store and google services, removed google account, rebooted, added account.
still same error message, any ideas. phone is pretty unusable without apps. gmail works, play books works, just not able to add apps.
have done all work arounds possible but no joy.
i have been able to restore apps from a titanium backup but paid versions dont register as paid and i cant update any apps
very frustrating
does anyone have any ideas before i log a support call with the google boffins?
Click to expand...
Click to collapse
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
maccboy2010 said:
Same issue here as well can't update apps or download them either. Seems to me its a google play services error something to do with that. I'm still waiting for Google to get back to me. I have not had my account for four days now. I thought it would update its self but no joy.
---------- Post added at 01:42 PM ---------- Previous post was at 01:40 PM ----------
Oh mine is a Motorola g 4.4.4 so its not just one device.
Click to expand...
Click to collapse
yes, had a support call with google this morning. they escalated the support ticket and emailed me stupid fixes that i already told them dont work.
its a google server issue for sure
i have managed to install a titanium backup of most of my apps but the paid ones dont register as being paid and i cant update anything at the moment.
Account issue
It appears that this is an account issue. I am having the same problem on multiple devices with my Google Apps account, but my gmail account is working just fine on those devices.
Google is evidently aware of it, and its gotten a little press on Android Police. Whatever you do, don't listen to what people are saying and factory reset the device. IT doesn't help, and all it winds up doing is removing access to all of your paid / no paid apps.
A small discussion has sprung up on the Google Wallet forum here.
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
I am in the same boat. When cache clean, removing and adding account didn't help I tried factory reset. Didn't help. Rooted and went to CM. Still nothing. At that point reached Google and was told they will get back as it looks like a known issue. Not a single app on my phone right now as nothing is restored from play store. It's very annoying. Have this issue on my Nexus 4 and 7. Although I did all this on 4 only.
smellster said:
Definitely a play server issue. I have the same error code started about 2 days ago. It's on my s4, nexus 7 and tf201. If I log on with a different account then there is no problem. If you log in through windows to the play store then you will also not be able to see your purchased apps. I'll give them a call tomorrow if it hasn't resolved itself.
Click to expand...
Click to collapse
I just wanted to let everyone know what my fix ended up being after days of troubleshooting....
I went to my PC and went to google and looked up the Google play device manager, when on this site I chose my device and allowed it to find my device on Google maps after finding it I pressed the ring my device button and also the lock screen button and changed my password... When I did this I was then able to download stuff again....
I spoke with Google about this also and they said this error is caused when your device is not synchronized with the Google servers and what needs to be done is your device needs to be reconnected to the server, so other fixes are removing your account, uninstalling google play store updates and clearing cache, clearing cache for Google play store and restarting your device, then readding your account and attempting to download again.... Google will recommend you format your phone but I recommend not doing this cause you will lose all your apps and not be able to download them ... it did not fix my issue, I tried all of these and the first I mentioned worked for me after 5 days of issues...
Good luck all,
Moveit124
hi, i tried everything from above and did not work. After some more research it worked like this:
1 - . On your Android device , we go to Settings
2 - . Then Applications, and inside we go to the All tab
. 3 - Here locate and click on Google Services Framework
. 4 - Once inside we delete the cache, then We delete the data and force stop.
. 5 - repeat these operations also advise with Google services with Google Play and Play Store
. 6 - After reboot phone and attempt to download / update an application and see if everything went well .

Error 506 when trying to install apps

Hi
I have a problem with my Note 4 (SM-N910F) since I synced my contacts from my Note 2 with my Google account.
I can't donwload apps anymore, I get the message "Error code -506" everytime on every apps.
When I try to download from Samsung apps, It tells me my device doesn't have enough storage availabe, and I still have more than 15gb left so I don't know what to do.
What I already tried : Deleting Play Store cache and data, deleting and restoring my accounts (I have 2 accounts and tried downloading from both accounts)
Thanks for the help.
Megareda said:
Hi
I have a problem with my Note 4 (SM-N910F) since I synced my contacts from my Note 2 with my Google account.
I can't donwload apps anymore, I get the message "Error code -506" everytime on every apps.
When I try to download from Samsung apps, It tells me my device doesn't have enough storage availabe, and I still have more than 15gb left so I don't know what to do.
What I already tried : Deleting Play Store cache and data, deleting and restoring my accounts (I have 2 accounts and tried downloading from both accounts)
Thanks for the help.
Click to expand...
Click to collapse
What rom r u running ? KitKat or lollipop and what version and is it rooted or not ????
You are talking about both play store and Samsung store which you call Samsung apps so is it both of them or just the one ?
If its just play store then go to Settings > Apps > All > Google Play Store and clear app cache and data then clear cache and data for Google Services Framework.
Play store is depended on GSF and wont work without it so clearing one without the other wont always work!!!
Hi!
My phone is not rooted, so no ROM on it.
I can't download apps on both stores.
Already tried to clean the cache and data, nothing changed...
Thanks !
just a full wipe will solve. Try a clean rom (stock or custom).

Absolute easiest way to install Google Play on 5.8

There have been several ways bantered about and many are still having no luck. I have done it several different ways and it has worked for me. To make it work you need five different APK's. They are Google Play Services, Google Play Store, Google Services Framework, Google Calendar Sync, and Google Contacts Sync. You can download these individually from APK mirror (http://www.apkmirror.com/) or download the Google Installer_V2.0 for MIUI (http://xiaomitips.com/download/google-installer-app/). This is an all in one installer and is in Chinese, but if you just select the button at the bottom of the app, the install will start. Do not open any of the services yet when the APK's install. You will need to reboot your device at the point everything is installed.
Upon reboot, simply select Google Play and login. I hope this helps. When you install the rom, via TWRP, make sure everything is deleted and to are doing a clean install. You can then install SuperSu for root. It already has a Chinese version installed, but when I ran root required apps, I was notified that root was not installed. Once you have root, you can uninstall all the Le-bloat.
Hello. I installed the 5.8.015S ROM, but when i want to install the Gapps or play store, is not working, constantly it gives me an error message, (something with Le Eco....) and i pass through normaly, only with I reinstall the ROM. I don't make a full wipe (i'm afraid to connect the phone without any operating system installed because i don't know if is possible to see the phone in PC ). Now, i'm without Play store and other else...
There can't be anything, such as Google accounts on you device or the install will fail. That is why I suggest a clean wipe.
Today I installed the 5.8 ROM to the phone. I try several days before, but everytime the play store it takes me errors which need to reinstal the ROM. First time (some days ago) i installed the ROM after 5.6.0.13S, only with cache and dalvik wiped. Not any chances. After that, i reinstall, again only with cache and dalvik wiped, and i try different GAPPS from opengapps.org (pico, nano, micro, mini, full), and i try the Google Installer V2 for MIUI (Xiaomi). No chance to work, every time it take me errors with "google play stop working, please send the error message" on a blank page, and i don't have any possibilities to pass through, only to reinstall the ROM. So, today I wipe everything from phone, (cache,dalvik, data, system, internal storage, everything) I say: one of two, or it works, or i brick the phone After that, began the fun ) It take some time, almost half day I can't see the phone with adb try diferent drivers, diferent commands in command window When i put the phone in Fastboot Mode, not comunicate with PC. When it was in TWRP, the adb it detects, but I was unable to push something in internal memory, in one specifical folder, only in /root. So, i put the 5.8.015S and the Super-SU on /root and i install with TWRP first the ROM and after the Super-SU. Reboot, and i put the Google Play Services, Google Play Store, Google Services Framework, Google Calendar Sync, and Google Contacts Sync from apkmirror (Thanks to jim262 ). I follow the steps from first post and from message received from jim262, I DON'T OPEN ANY OF THESE UNTIL FINISH AND REBOOT, and after that the playstore is working. HOWEVER, WHEN I TRY TO UPDATE SOME APPS, I RECEIVE THE ERROR MESSAGE THAT SAY GOOGLE PLAY IS STOP WORKING. But is not stopped, only the message appear, and i have possibilities to close that message.And the contact sync is not work, i don't know why. Maybe because i freeze some LeEco bloatware with Titanium Backup....Same thing with Application Permision....
Go into settings, account management, your Google account and check to see that the sync is on for your contacts.
To make contact sync work, download and install this APK :
http://www.apkmirror.com/apk/google-...-apk-download/
After that, go to settings, App management, look for "Google contacts Sync", Permissions, and "tick" Contacts
Now it should work.
There is an even easier way, install either the Indian version of the stock rom or Team Spain's Revolution Rom. Both work, run 5.8_15s and do not have the Chinese bloat, plus have Google Play pre-installed.

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