Won't charge, only stays powered on when plugged into charger - Nexus 4 Q&A, Help & Troubleshooting

So I woke up this morning and grabbed my phone after it had been on charge all night, I was surprised to see that it was only showing 22% full. A couple of seconds after I disconnected it from the charger the phone instantly powered off, no shutdown, just straight to black screen. I switched it back on, it booted up correctly, then as soon as it got to the home screen, it completely died again. If I plug it back in it powers on and works fine, but as soon as I disconnect it dies.
I'm assuming this is a hardware fault and I'll need to send it in for service, has anyone else had a similar issue? When I shake it next to me ear I can hear something rattling inside it. The phone hasn't been dropped and is in immaculate condition.

The rattle is normal. The shutdowns aren't. RMA time.

Have you tried a different battery? Based on those symptoms it sounds like a failing battery. I'd try to rule that out if you haven't already, before you go the rma route
Sent from my SAMSUNG-SGH-I717 using xda premium
---------- Post added at 05:41 PM ---------- Previous post was at 05:40 PM ----------
Oops forgot what form I was looking at, I guess that perhaps isn't a option
Sent from my SAMSUNG-SGH-I717 using xda premium

brookssw said:
Have you tried a different battery? Based on those symptoms it sounds like a failing battery. I'd try to rule that out if you haven't already, before you go the rma route
Sent from my SAMSUNG-SGH-I717 using xda premium
---------- Post added at 05:41 PM ---------- Previous post was at 05:40 PM ----------
Oops forgot what form I was looking at, I guess that perhaps isn't a option
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Lol.

Having the same problem here, I left it on the charger overnight and woke up with 64%.
Rebooted and it was still the same, deleted batterystats.bin and now charging it again and going to see what the problem is after ruling out the software part, hopefully not a hardware problem because this phone is perfect.

Called support, they are setting up an RMA. Pain in the butt!

Related

i9300 broken after charging via portable charger?

Hi there,
In a nut shell what has happened:
-Phone went through washing machine
-Phone placed in rice for 3 days. Recovered and was working fine afterwards. Only issue was reception bars not as good as before. Overall, phone worked fine for 2 weeks until...
-Phone was charged with portable usb charger for 2 hours
-When came back to phone, it was really hot to touch. Switched it on, it forced reboot.
-Left the phone for a few minutes to cool, reboot it again. It was functional for about 30-40 seconds (you can even make a short phone call) - but eventually it locks up and crashes again. This process continued after many trials.
-Flashed via odin official stock 4.1.1 JB - stuck on samsung animation. Also, when in recovery mode, volume buttons are very unresponsive.
Story in full:
My friend's phone has suffered quite a bashing recently. It went through the washing machine a few weeks ago - but survived. We put it in a rice bowl for three days and after a while it was back to normal - all functions working as usual. Reception seemed to be not as strong as before, but it more or lessed worked 95% as it did before the washing machine incident.
Now, the issue:
I plugged it into a portable charger (I've used this charger on my own i9300 before with no issues). I left it to charge in my bag to charge when 2 hours later I went to take it out. The phone was really hot and the phone itself was off. I switched it and it booted - I noticed it was charged to about 70%. But then the phone locked up and it forced reboot.
I assumed it was the heat, so I just pulled the battery out and let it settle down for a while. I put the battery back in and the same problem occurred. I could use the phone for about 30 secs when it just locks up and reboots. I go into my recovery screen (TWRP) and it does the same - crashes and reboots.
The problem persisted all day and so I just gave up - reflashed via odin stock 4.1.1 JB. It flashed fine, or appeared to anyway - but when the phone goes to boot it is stuck on the samsung screen.
What happened? Is my phone broken for good? Did somehow the portable charger fry the insides of the phone?
Any suggestions?
Another strange thing is when I insert an external sd card it works fine. WTF?
Sent from my GT-I9300 using XDA Premium HD app
I honestly think your phone is f..ked up when you left in the washing machine. Sounds like hardware problem and u should see a phone repairer for an opinion. Was it you the one that wanting to go back to iphone?
Sent from my GT-I9300 using xda premium
---------- Post added at 08:41 PM ---------- Previous post was at 08:39 PM ----------
Ahh.... never leave snything in the washing machine next time
Sent from my GT-I9300 using xda premium
Probable wet components degraded on the motherboard and or moisture has allowed tracking between components .
jje
mustang2012 said:
I honestly think your phone is f..ked up when you left in the washing machine. Sounds like hardware problem and u should see a phone repairer for an opinion. Was it you the one that wanting to go back to iphone?
Sent from my GT-I9300 using xda premium
---------- Post added at 08:41 PM ---------- Previous post was at 08:39 PM ----------
Ahh.... never leave snything in the washing machine next time
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Hey,
Yep that's me - but this is a friend's GS3, someone I swayed onto Android. I'm still using the GS3. It's fine now. But yes - the phone is pretty wonky. Again, it works fine with an sd-card inside, but take it out and the symptoms above persist.
Situation update:
Everything works fine better than ever ONLY when an EXTERNAL SD card is installed. When none is installed the phone will crash, even in recovery mode
WTF?
Sent from my GT-I9300 using XDA Premium HD app
Very strange ...... I doubt if any one can help you here..... specially when the phone works fine with ext sd card install ed.... I suggest take it to Samsung technical personnel or phone repairer for an opinion. By the way whart part of Asia are you from if you don't mind asking .....
Sent from my GT-I9300 using xda premium
Hi I'm an Australian, but of Taiwanese origin. Yourself ?
Also the external memory card literally is like this phones lifeline. You select unmount and it continues to work. But as soon as a physically eject the card the phone freezes, from here I have approximately 30 seconds to put the card back in, if I don't it freezes, if I do it returns to normal.
It's literally it's pace maker lol
Sent from my GT-I9300 using XDA Premium HD app
Sounds like one of the BGAs under the sdcard reader has bad solder joins to me. The extra preassure provided by the card is physically completing the connection.
Partially disassemble and test by pressing the area by hand to verify.
Repair will require significant skill and a hot air reflow station.
Sent from my GT-I9300 using xda app-developers app
Hey... I am also Australian with Korean background. ....
I want to go to taipei one day....
Sent from my GT-I9300 using xda premium
Cool,I'd love to visit Korea
Sent from my GT-I9300 using XDA Premium HD app
I actually pm you pls check your pm.....
Sent from my GT-I9300 using xda premium
Exactly what is the problem here
You say phone works fine 100% when an external sd is installed
So leave an external sd card installed problem solved
Sent from my GT-I9300 using xda app-developers app

Nexus 4 doesnt turn on

Guys need help here...
I just updated twrp from 2.6.0.0 to 2.6.3.0 with the zip file via recovery. After flashing, the recovery asked me to fix root. After that the phone turned off en wont turn on anymore. Any One knows why and how i can fix this?? If i plug in the charger and try to turn on the device, the red led goes on.
Please help!!!
Sent from my Nexus 4 using XDA Premium 4 mobile app
Sent from my Nexus 4 using XDA Premium 4 mobile app
The "magic" way - open the back cover (2 screws), disconnect the battery flex cable, reconnect it, close the back cover and....viola.
PsyOr said:
The "magic" way - open the back cover (2 screws), disconnect the battery flex cable, reconnect it, close the back cover and....viola.
Click to expand...
Click to collapse
Thanks for tour reply, but if i do that and of doesnt help, will i lose waranty?
Sent from my Nexus 4 using XDA Premium 4 mobile app
soylukral said:
Thanks for tour reply, but if i do that and of doesnt help, will i lose waranty?
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No, as long as they didn't know you opened it.
Are you sure the phone doesn't turn on or is it a black screen. Did you try holding Power + Volume Down to get into the fastboot menu? From there you can use fastboot to flash recovery, which is the recommended way.
eksasol said:
No, as long as they didn't know you opened it.
Are you sure the phone doesn't turn on or is it a black screen. Did you try holding Power + Volume Down to get into the fastboot menu? From there you can use fastboot to flash recovery, which is the recommended way.
Click to expand...
Click to collapse
Nope it doesnt turn on at all, also treid volume down and power button, still no succes. But like i said if i put the charger on it and try to power on, the red light goes on. The phone was at 35% when i flashed the twrp update
Sent from my Nexus 4 using XDA Premium 4 mobile app
Just give it a few hours of charge, it will be back.
Mercado_Negro said:
Just give it a few hours of charge, it will be back.
Click to expand...
Click to collapse
Thanks i did, i will wait till in the morning. But i was wondering, how Can it be the battery. Because i had still 35% of power.
Sent from my Nexus 4 using XDA Premium 4 mobile app
soylukral said:
Thanks i did, i will wait till in the morning. But i was wondering, how Can it be the battery. Because i had still 35% of power.
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It happens. Battery stats in our device isn't too accurate. I've had that a couple of times. In fact, when my Nexus 7 2012 runs out of battery and I don't charge it for 4 hours or so it always needs half an hour to turn on.
Just let charge it completely. And then try to turn it on again. I experienced the same thing with twrp 2.6. asking me to fix the root part and then I did not boot up again.I just uninstalled it afterward. I rather use CWM. I like it better. Might be a battery issue, but CWM have not given me any warning with root fix.
Just my personal experience. :good:
---------- Post added at 07:03 PM ---------- Previous post was at 07:02 PM ----------
soylukral said:
Guys need help here...
I just updated twrp from 2.6.0.0 to 2.6.3.0 with the zip file via recovery. After flashing, the recovery asked me to fix root. After that the phone turned off en wont turn on anymore. Any One knows why and how i can fix this?? If i plug in the charger and try to turn on the device, the red led goes on.
Please help!!!
Sent from my Nexus 4 using XDA Premium 4 mobile app
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Just let charge it completely. And then try to turn it on again. I experienced the same thing with twrp 2.6. asking me to fix the root part and then I did not boot up again.I just uninstalled it afterward. I rather use CWM. I like it better. Might be a battery issue, but CWM have not given me any warning with root fix.
Just my personal experience. :good:
---------- Post added at 07:03 PM ---------- Previous post was at 07:03 PM ----------
soylukral said:
Guys need help here...
I just updated twrp from 2.6.0.0 to 2.6.3.0 with the zip file via recovery. After flashing, the recovery asked me to fix root. After that the phone turned off en wont turn on anymore. Any One knows why and how i can fix this?? If i plug in the charger and try to turn on the device, the red led goes on.
Please help!!!
Sent from my Nexus 4 using XDA Premium 4 mobile app
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Just let charge it completely. And then try to turn it on again. I experienced the same thing with twrp 2.6. asking me to fix the root part and then I did not boot up again.I just uninstalled it afterward. I rather use CWM. I like it better. Might be a battery issue, but CWM have not given me any warning with root fix.
Just my personal experience. :good:
frankvcs said:
Just let charge it completely. And then try to turn it on again. I experienced the same thing with twrp 2.6. asking me to fix the root part and then I did not boot up again.I just uninstalled it afterward. I rather use CWM. I like it better. Might be a battery issue, but CWM have not given me any warning with root fix.
Just my personal experience. :good:
---------- Post added at 07:03 PM ---------- Previous post was at 07:02 PM ----------
Just let charge it completely. And then try to turn it on again. I experienced the same thing with twrp 2.6. asking me to fix the root part and then I did not boot up again.I just uninstalled it afterward. I rather use CWM. I like it better. Might be a battery issue, but CWM have not given me any warning with root fix.
Just my personal experience. :good:
---------- Post added at 07:03 PM ---------- Previous post was at 07:03 PM ----------
Just let charge it completely. And then try to turn it on again. I experienced the same thing with twrp 2.6. asking me to fix the root part and then I did not boot up again.I just uninstalled it afterward. I rather use CWM. I like it better. Might be a battery issue, but CWM have not given me any warning with root fix.
Just my personal experience. :good:
Click to expand...
Click to collapse
Waited about 8 hours, but still nothing. Btw i did connect it to my PC, and it says searching drivers for QHSUSB_DLOAD. I think i have a hardbrick here. Can i solve this myself, or do i have to send it for repair?
Sent from my Nexus 4 using XDA Premium 4 mobile app
PsyOr said:
The "magic" way - open the back cover (2 screws), disconnect the battery flex cable, reconnect it, close the back cover and....viola.
Click to expand...
Click to collapse
I had a similar issue, I ran antutu and my phone went into a coma, no button combos were working and when I plugged in my phone I got the flashing red death light. But like PsyOr says just take of the back undo the two little screw's the hold the battery connector on, pop it off the put it back on and you're good. Worked like a charm for me.
Sent From a Slim Sexy Nexy
Actually seems like a hard brick. http://forum.xda-developers.com/showthread.php?t=2347060 try this.
And don't forgot to thank that guy, it's a brilliant post
No, its not a hardbrick, its the red light issues which is well known. Just remove the battery and reinsert it: http://forum.xda-developers.com/showthread.php?t=2250454
A hardbrick is when a piece of hardware stop working completely and needs to be physically replaced, I don't know why people like to use that term for anything.
eksasol said:
No, its not a hardbrick, its the red light issues which is if en't it ll known. Just remove the battery and reinsert it: http://forum.xda-developers.com/showthread.php?t=2250454
A hardbrick is when a piece of hardware stop working completely and needs to be physically replaced, I don't know why people like to use that term for anything.
Click to expand...
Click to collapse
That doesn't explain why the pc is asking him to use drivers for download mode. If the phone really dint have enough battery shouldn't it have not connected to the pc.
Also the device will be hard bricked even if a wrong kernel/rom is flashed. But it can be unbricked by the above method.
Try the Nexus 4 toolkit. There are options to re-install everything up again. If you are sure that your battery is in good working order, then it might be software related issue. I don't think it's a hardware problem.
soylukral said:
Waited about 8 hours, but still nothing. Btw i did connect it to my PC, and it says searching drivers for QHSUSB_DLOAD. I think i have a hardbrick here. Can i solve this myself, or do i have to send it for repair?
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you are in download mode as indicated by your pc detecting the phone as QHUSB_DLOAD this is not the common battery fault.
You will likely get here by the bootloader failing
At this point you are more bricked than a general soft brick. But still not completely hard bricked.
There is a very useful thread in the general section about how to fully flash using download mode.
You can find the info below, note that there are a lot of steps involved so if your not confident. Rma is probably your best bet
http://forum.xda-developers.com/showthread.php?t=2347060
Sent from my Nexus 4 using xda app-developers app
Thanks guys for all of tour help. I wil try everything to bring the phone back. I will report if something happens. Btw what is RMA?
Sent from my Nexus 4 using XDA Premium 4 mobile app
RMA is return merchandize authorization.
sent from xda premium app
eksasol said:
RMA is return merchandize authorization.
sent from xda premium app
Click to expand...
Click to collapse
ok, and that is??
Guys, i did send it back to LG for repair. I want to thank all of you for the help you gave!!!
Sent from my Nexus 4 using XDA Premium 4 mobile app

[Q] Qi charger not working

http://www.ebay.com/itm/390654640514?var=660160473095&ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
I have just received the above charger.
But when ever i put the Nexus 4 (Android 4.4.2) on the pad, the charging bolt goes on and off every 5 seconds. eventually the phone is not charging. Anyone else facing or faced this kind of problem? Anyone can help me out?
Hi,
I also ordered this charger some time ago (looks nearly identical to the original one).
With Nexus 4 I had no success charging.
First the phone always slips down after some minutes. When fixing it a bit, green light of charger was ok, phone also recognizes the charger with a sound. It also displays "charging" but does not really do so. So if placed for some hour, there was still the same percentage or less in the phone display.
On the other side, I gave the charger to a friend who owns a Nexus 7 , and he says that the tablet was fully charged.
I also got this chgr few days ago and greatly disappointed. I downloaded an ap sometime ago that was supposed to help with wireless chgring. It does. I found it on here. But for life of me can't find it again. Search for wireless charging app? On xda
sent from my nexus 4 using xda premium
IF IVE HELPED PLEASE HIT THANKS
---------- Post added at 06:45 PM ---------- Previous post was at 06:27 PM ----------
Here you go. This works for me.
http://forum.xda-developers.com/showthread.php?t=2156397
sent from my nexus 4 using xda premium
IF IVE HELPED PLEASE HIT THANKS
---------- Post added at 06:46 PM ---------- Previous post was at 06:45 PM ----------
On page 2 if using xda app
sent from my nexus 4 using xda premium
IF IVE HELPED PLEASE HIT THANKS

[Q] Stuck on boot animation

As far as I can remember, nothing in particular changed between normal operation of the device and being stuck on the red eye boot animation; it came out of nowhere, a few days ago.
I tried factory resetting and wiping the cache partition in recovery mode, to no effect.
I bought the device second hand, and I never personally rooted it but I'm showing "qe process 0/1" on the "No command"/"Android system recovery <3e>" screen, whatever that's called.
I have very little experience under the hood with android os... can someone explain like I'm five what I have to do to get the device to function normally?
Have you tried powering off, and connecting to a wall charger? Does it go into charging mode?
Sent from my XT907 using Tapatalk
Several times I've let the device drain completely (at the boot animation), then plugged it in to wall chargers, car chargers, and various PC's. I assume by charging mode you mean it appears off (maybe with the LED lit in some cases? Can't remember exactly) but when the power button is pressed a large, centered battery icon appears indicating the current battery level.
Yes powered off, you get the battery level screen, when connected to wall charger
Sent from my XT907 using Tapatalk
---------- Post added at 12:10 AM ---------- Previous post was at 12:09 AM ----------
You have tried fully charging it?
Sent from my XT907 using Tapatalk
---------- Post added at 12:15 AM ---------- Previous post was at 12:10 AM ----------
flash the latest xt907 firmware: http://forum.xda-developers.com/showthread.php?t=2873081 .
Sent from my XT907 using Tapatalk
Yes, more than once I've left it at home on the charger all day/charging overnight
Does it fully charge? it should have percent or fully charged.
Sent from my XT907 using Tapatalk
I'm certain it displayed 100%.
For clarity's sake, is it possible to display the words "Fully Charged" versus "100%" on charging mode?
I would try flashing firmware
Sent from my XT907 using Tapatalk
Will this guide work?
http://mrbluecoat.blogspot.com/2014/07/tutorial-restore-verizon-droid-razr-m.html

S8 Wireless Charging

I just bought the Samsung Wireless Fast Charging Pad but notice that it only charges 12% after 30 minuets meaning a full charge will take up 4-5 hours! Is this acceptable? I use the original charger that comes with the S8.
No it's not. Return it and get a new one. Also, you are using the Samsung cable too right ?
Sent from my SM-G955U1 using Tapatalk
---------- Post added at 06:45 PM ---------- Previous post was at 06:44 PM ----------
Also, do you see the message stating fast charging when you out it on the charger.?
Sent from my SM-G955U1 using Tapatalk
androidbuff123 said:
No it's not. Return it and get a new one. Also, you are using the Samsung cable too right ?
Sent from my SM-G955U1 using Tapatalk
---------- Post added at 06:45 PM ---------- Previous post was at 06:44 PM ----------
Also, do you see the message stating fast charging when you out it on the charger.?
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
I use the Samsung cable that comes with the wireless charger and the phone shows fast charge during charging. I'll try one more time and if there's no improvement, I'll return it..
of course return it. I get it to 100% in under 3h with Choetech charger on a regular charge (no fast charge activated)
Sent from my Samsung SM-G950F using XDA Labs

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