Database Users

T-Mobile internet just stopped working on my N1.

I am chatting with T-Mobile customer service now, we'll see what they say but as of now if I go online a T-Mo page pops up and this is what I get:
"To connect to the web with the device you are using, you will need a webConnect data plan"
Did anyone have anything like this happen to them?

same problem here. i called they had no idea plan looked fine and told me i would need to call htc. weird thing is i have a nokia n900 that is fine i swapped the sims and same message on the nexus but the n900 still works.

Same here, I hope they fix it soon. Worked fine last night.

Did it just start for you? I didn't notice until early this morning. This might be happening all over. The t_mobile said my network needed to be updated. Had me remove the battery and still nothing. She then said it's outta her hands and gave me a Google number.
I am not calling yet. Still waiting to see what happens. Thing is, I can go to google and search -- results come up. So the web is working, its just like t-Mo restricts it when trying to go any further.
The lady said they might have me swap out the phone. But my phone is perfect - no dust, or anything like that, so I will do what it takes to not do that.
I am guessing this rep doesn't know what's going on. At least I hope.
EDIT: I am from the Philadelphia area BTW.

Double Failure in West Texas, best I can say it it was around 2:30am Mountain. TWO Nexus (Nexi?) crapped at the same time, wifi connection still worked.. just got off the phone with T-Mobile and they tried to pass me off to Google and I dug in heels and got a supervisor... and he said they had a LOT of calls coming in for the same thing. Got them to file a trouble ticket. Gotta be something in their network, was SHOWING a solid 4 bars of 3G AND/OR EDGE (I swapped them by hand) and nutting, nada.. "you need a webconnect data plan"... and they checked our account and it was all set up right.
Sounds like someone farkled something up real good.

Wow so it doesn't seem to be just in my area. I too always get 3-4 bars of 3G. I wonder if this is just a problem for N1's?

booloobunny said:
Wow so it doesn't seem to be just in my area. I too always get 3-4 bars of 3G. I wonder if this is just a problem for N1's?
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I moved the sim card over to one of my old G1's (thank goodness still had battery in it) and things worked just fine.. so yeah, someone ginked the T-Mobile network to.. not recognize the N1 for a data plan? Since it's 'not a T-Mobile device'??? Ohhhhh this is gonna get ugly..

This just popped up on the T-Mobile forums...
"Nexus Webconnectivity Issues: 1/29/10 (starting around 3:30am cst)
There is apparently an issue going on with web connections that started around 3:30am cst today. A phone call to T-Mobile tech support got routed to HTC tech support, and they are well aware of the issue. They say they have been flooded with calls regarding the issue. As of 6:30am, they have no idea what is causing the problem but are looking to the issue. They hope to get the issue resolved as soon as they can identify the problem. If anyone representing T-Mobile can get us more information, it sure would be appreciated. Tech support was rather vague."

Just out of curiosity, is anyones nexus 1 receiving data on T-Mobile right now?

Only via WiFi

webConnect data plan
Same thing just happened to me at about 7:45 am. It was working fine earlier this morning, then suddenly I get the webConnect data plan message and it won't connect over 3G or Edge. I live in Indianapolis, IN.

Wow why now,when I'm ordering mine today. =/
Something tells me that its a scheme of them trying to lock everyone into that awful 500a month 80 dollar plan...

Same Issue in NYC as well!
I have called T-Mobile and HTC. This is without a doubt a TMO problem and the reps have no clue! All they do is switch you over to HTC Tech support, lol! The endless loop until someone figures out whats wrong.
Out of curiosity, are those that are having problems currently enrolled with the G1 data plan? I am still using my older G1 data plan for 24.99 per month and was told I did not have to change my plan.
Also, its not totally out. My VOIP software is working and connecting fine. Seems to be only web browser.

dave98rt said:
Just out of curiosity, is anyones nexus 1 receiving data on T-Mobile right now?
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Getting data on my Nexus One - 3G Outside of Chicago Android data plan.

Same problem in Atlanta

Definately the broswer. News/weather widget works till you try to get to the full story, then craps out. Ohm, market is broke too.

ilanad said:
Definately the broswer. News/weather widget works till you try to get to the full story, then craps out. Ohm, market is broke too.
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Click to collapse
So it twitter connectivity via API

I'm thinking Old Data Plans are the problem!
I am thinking the only N-1s with a problem are G-1 converts that have older "cheaper" data plans. TMO can't force you out of that plan but maybe they tried switching something and forgot to include that! Maybe a stupid idea but it is a feasible one. The newer "android" plans are alot more money!

I'm on the android plan and not working

Maps and G mail also broke.

My 3g LITERALLY doesn't work

I was trying to do a speedtest, and it didn't budge at all. This has been happening for quite some time and I actually had a chance to try 3g since it wasn't switching at all. WELL it didn't work and there was almost a halt of data until 3.5 g kicked in.
Any ideas? And while we are on the topic, for some reason when i tried flashing the radio update image from modaco via RA, it gave me the android out of the box every time.

Bump. I'm on T-Mobile 3g.

where do you live?
if it didnt budge, do you even have an internet plan? like can you browse the web and stuff?
follow the wiki's... theres not much more to be said about flashing things... they are as straight forward as it gets... if you cannot figure them out you really should not be messing with your phone...

I am so pissed with this phone and Google's support,my 3G is worse than ever,right now I have a G1 and this **** called Nexus One on the table,the Nexus' 3G signal is sooooo bad,it does fluctuate so much and so often....if I turn it upside down the 3g signal becomes more stable.
I called Google customer service and they tell me to dial *#*#4636#*#* and go through some of the settings,it did not do any better,they guy ended up apologizing and saying....well you have 14 days to test the device otherwise you can return it....what an advice from Mr Google.
And this is the company that is going to release this piece of art for other cell companies and networks,hope they do a better job.I can see a bunch of these phones for sale all over....unless they do something.I have had the phone for 24hrs with the new OTA update.

yes. It works fine on EDGE and 3.5 G (H) I really have no idea how to fix it

Sprint Data issues, ideas?

Love love love the phone, hating Sprint so far. I was on T-Mobile up until Evo launch date, was using the Nexus One. T-Mobile here in Aurora CO has been pretty good, but 3g data did time out, and texts would not send at times requiring a reboot, on all their Android Devices. I got about 1.5mb down and 300kb up on T-Mobile. Then I switched to Sprint...
Don't get me wrong, I did look up their coverage map, and it does state that I should be getting good 3g signal everywhere I go. At my house, I barely get 300kb down, sometimes it doesn't even want to test my connection speed over 3g. I work out a lot and like to listen to Pandora at the gym, constantly times out, signal is even worse there it seems. Today I even began seeing texts arrive 30 mins after that person sent me one, insane! I don't remember it being that big of an issue before, maybe I screwed something up when flashing custom roms? Just looking for ideas here, if not, I am going to be cancelling sprint and getting T-Mobile again, which I'd rather not.
I am running .31 radio, maybe it causes isues? Anybody have link to an older one? And running a custom rom too!

Project Fi Users

Any Project Fi user? How is it working out?
Sent from my HTC6525LVW using Tapatalk

It's dope.

Yup. Very happy.

Totally satisfied!

It's awesome!

More than anything I'm happy with the bill. I think mine was $43.xx last month, I'm signed up for 5GB at $70 total. Spent the last year on AT&T Post Paid with a MiFi also on the account at 115ish a month for 15GB. Prior to that I was on AT&T Straight Talk for years.
To be honest, the service is so-so. T-Mobile is T-Mobile, the building penetration sucks, its as mediocre as it was when I got off it in 2011. Sprint does provide better building penetration but the service is slower. I'm often frustrated with Fi's lack of attempt at switching from T-Mo to Sprint or vice-versa. I have Fi-Spy installed and can easily plug in the dialer codes to switch, but why it doesn't do this more proactively is beyond me. Even with the auto switch dialer coder plugged in and a reboot, it rarely switches quickly once a drop in signal is experienced with the carrier in use. The nerd in me thinks its cool to plug in the dialer codes, the normal me is beginning to find it inconvenient. Speeds aren't spectacular, I think that's possibly a function of being in South Louisiana. The carriers invest here last most likely because of the overall poverty of the populous and the gamble that the they can just wait till the network is destroyed by a hurricane and rebuild it with insurance money.
My gut feeling is I'll wait to see if the 6.0.1 release (whenever I finally get it) will make T-Mo work better with the possibility of Band 12. If its not better soon I'll probably switch back to AT&T Straight Talk. AT&T just works everywhere I have been in the US for the last 4 or 5 years. I never have the negative experience I hear people complain about on big blue. The Straight Talk option makes the cost negligible. Although the good ole days of Straight Talk "discount" service cards being sold online for 30ish dollars seems to be gone.
Cellular service is a commodity, while I impress myself with the nerd factor of an aggregated cellular carrier like Google Fi, I just lack the patience to endure the carriers its running on. Struggling with bad or slow service is no longer acceptable with the flexibility of porting numbers to other carriers. $40ish dollars is cheap, but for 50 I could be on Straight Talk on AT&T and not worry about any of the semantics.
...but I did like the Lego kit Google sent me!

aygriffith said:
More than anything I'm happy with the bill. I think mine was $43.xx last month, I'm signed up for 5GB at $70 total. Spent the last year on AT&T Post Paid with a MiFi also on the account at 115ish a month for 15GB. Prior to that I was on AT&T Straight Talk for years.
To be honest, the service is so-so. T-Mobile is T-Mobile, the building penetration sucks, its as mediocre as it was when I got off it in 2011. Sprint does provide better building penetration but the service is slower. I'm often frustrated with Fi's lack of attempt at switching from T-Mo to Sprint or vice-versa. I have Fi-Spy installed and can easily plug in the dialer codes to switch, but why it doesn't do this more proactively is beyond me. Even with the auto switch dialer coder plugged in and a reboot, it rarely switches quickly once a drop in signal is experienced with the carrier in use. The nerd in me thinks its cool to plug in the dialer codes, the normal me is beginning to find it inconvenient. Speeds aren't spectacular, I think that's possibly a function of being in South Louisiana. The carriers invest here last most likely because of the overall poverty of the populous and the gamble that the they can just wait till the network is destroyed by a hurricane and rebuild it with insurance money.
My gut feeling is I'll wait to see if the 6.0.1 release (whenever I finally get it) will make T-Mo work better with the possibility of Band 12. If its not better soon I'll probably switch back to AT&T Straight Talk. AT&T just works everywhere I have been in the US for the last 4 or 5 years. I never have the negative experience I hear people complain about on big blue. The Straight Talk option makes the cost negligible. Although the good ole days of Straight Talk "discount" service cards being sold online for 30ish dollars seems to be gone.
Cellular service is a commodity, while I impress myself with the nerd factor of an aggregated cellular carrier like Google Fi, I just lack the patience to endure the carriers its running on. Struggling with bad or slow service is no longer acceptable with the flexibility of porting numbers to other carriers. $40ish dollars is cheap, but for 50 I could be on Straight Talk on AT&T and not worry about any of the semantics.
...but I did like the Lego kit Google sent me!
Click to expand...
Click to collapse
What about calling/texting over wifi? The initial reason I decided not to go with Project Fi was for the reasons you stated-- didn't love the carriers that support it. But the more I think about it, the more intrigued I am. I just switched from AT&T to Verizon and I am hardly using any cell data. I'm at wifi at home, wifi at work, and many places that I go. Project Fi is becoming more appealing for the ability of being able to call/text pretty much anywhere over wifi and not have to worry so much about how good the cell signal is. Plus the idea of auto connecting to open wifi hotspots and securing the connection over a VPN tunnel sounds pretty cool as well.
On another note, I don't have any first hand experience with Tmobile but 6.0.1 should help a lot with cell service in buildings if they have band 12 in your area. The geek in you should just flash the factory images instead of waiting for the OTA

I'm very satisfied with my experience so far. My only complaint, a small one at best, would be there is no way to prefer WiFi calling over cellular like with Tmobile.

It's been solid for me. Not just at home, but a number of the approved hotspots as well when I'm out. And I like that these connections are VPN'd.
coolcat67 said:
What about calling/texting over wifi?
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Data usage
I was thinking of going to Project Fi myself and got the invite already. However, I check my data status usage and it's about 4gb or more per month. And I am counting only the usage not being over wifi. I understand that Project Fi switch automatically over wifi if available so you won't use Data over the air as much. However, I'm with the family plan with 15GB and Data carry over next month on AT&T network. If I'm by myself, I would switch over to Project Fi in a heart beat but with family member, I can't. Just my 2 cents thought.

Solutions Etcetera said:
It's been solid for me. Not just at home, but a number of the approved hotspots as well when I'm out. And I like that these connections are VPN'd.
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I have the exact opposite experience, I rarely get auto connected to hot-spots and when I do they're total garbage. Not just in Louisiana, but in large metros I've traveled to in since getting the service. I think only one held the VPN tunnel indicated by the key icon for long enough to do anything.
coolcat67 said:
What about calling/texting over wifi? The initial reason I decided not to go with Project Fi was for the reasons you stated-- didn't love the carriers that support it. But the more I think about it, the more intrigued I am. I just switched from AT&T to Verizon and I am hardly using any cell data. I'm at wifi at home, wifi at work, and many places that I go. Project Fi is becoming more appealing for the ability of being able to call/text pretty much anywhere over wifi and not have to worry so much about how good the cell signal is. Plus the idea of auto connecting to open wifi hotspots and securing the connection over a VPN tunnel sounds pretty cool as well.
On another note, I don't have any first hand experience with Tmobile but 6.0.1 should help a lot with cell service in buildings if they have band 12 in your area. The geek in you should just flash the factory images instead of waiting for the OTA
Click to expand...
Click to collapse
What I do love about the service is the ability to use Hangouts on all my devices and in the web browser and text & MMS from it. I think if I went back to Straight Talk I'd probably leave the number with Google Voice which traditionally I've done the opposite and took the number to the carrier and just had a miscellaneous GV number.
I have had problems with call quality over data. Mainly at my house which is AT&T U-Verse, and to top it off Fi does not seem to realize it and will not switch off to cellular when the call quality dissipates. I've literally had to run out my front door into the middle of my street if I'm mid call so it will switch to cellular. Its either this or attempt to fumble the phone and turn off WiFi. My neighbors probably are suspicious of my mid street calls :laugh:. Again, this is a function of AT&T U-verse having 18mb down at my house. Might switch my internet to cable next month to help with the abysmal ISP speeds with U-verse.
Again, don't expect the phone to just start connecting to tons of VPN'ed Google Certified WiFi networks. You'll be disappointed. I was in large metros all up and down the east coast in Nov and again, this may have happened once in each large city. You're going to be looking for the same old Starbucks and misc WiFi networks to make calls if you're really hoping to find WiFi networks in the wild for calling. I have a free Boingo plan through Amex Plat and it helps give availability to more networks than I had access to before. But its not enough that I wouldn't be worried about cell service.
Fingers crossed on 6.0.1... back in the old days I would have downloaded the image the second it was out and flashed it. As I get older and find myself making more excuses for not getting stuff done I rarely want to spend non existent free time diving into roms or any of that. I just want the phone to work and the service to work. Its a long way from chopping up Blackberry OS installers with different features from different Telcos or my first Android phone being a Sprint Touch Pro 2 launching into Android from Windows Mobile. Getting old (or boring) I guess!

Works great here. Except MMS over hangouts looks like garbage. I would love to use hangouts over my other devices with my Project Fi number, but I send to many picture messages. Anyone else have MMS hangouts quality problems?
Sent from my Nexus 6P using Tapatalk

Ulver said:
Works great here. Except MMS over hangouts looks like garbage. I would love to use hangouts over my other devices with my Project Fi number, but I send to many picture messages. Anyone else have MMS hangouts quality problems?
Sent from my Nexus 6P using Tapatalk
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Click to collapse
Are you referencing the picture quality of the photos sent? Does it look bad both in Hangouts and also in the receiver's MMS?

Its decent, but I can see why people leave back to Tmobile. I am on WIFI most of the day and yet I manage to use 1.5-2GB per month, I cant imaging using Fi without WIFI. There is no VoLTE an no proper Band 12 implementation. Support is not that great, most replies are copy/paste BS. The whole service is just not as reliable as Tmobile. I pay about $40 bucks for Fi......Tmobile would have been only $50 but everything works 100%, you get som free music and vid streaming, and data falls back to free Edge.
I am gonna stick for a while longer....They said some updates are coming to service in next few month but I call BS on this. Fi team seems to be lying alot about the service and misrepresents it in their advertisement.

aygriffith said:
Are you referencing the picture quality of the photos sent? Does it look bad both in Hangouts and also in the receiver's MMS?
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For me it looks bad on my end and the receivers end via hangouts. I also tried sending pics via my Z3 and the pics look bad on both my wife's Nexus 6 and my Mom's iPhone.
Sent from my Nexus 6P using Tapatalk

kolyan said:
The whole service is just not as reliable as Tmobile.
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Weird... I have been on T-Mobile since the days of my RAZR v300 up until just recently. In fact, I still have it on my Moto X. Nothing about it is as good as Fi has been. Granted it is not for folks that are burning through a lot of data, but I have never gone over a Gig, so it's great for me.
Looking at the two phones side by side right now, the TM phone is on HSPA with 4 asu, and the Fi is LTE with 23 asu.

Solutions Etcetera said:
Weird... I have been on T-Mobile since the days of my RAZR v300 up until just recently. In fact, I still have it on my Moto X. Nothing about it is as good as Fi has been. Granted it is not for folks that are burning through a lot of data, but I have never gone over a Gig, so it's great for me.
Looking at the two phones side by side right now, the TM phone is on HSPA with 4 asu, and the Fi is LTE with 23 asu.
Click to expand...
Click to collapse
I have Tmobile LTE and VoLTE everywhere pretty much and it switches to Sprint for no reason, I even get Sprint 3G in some places due to bugs. On top of it Tmobile band 12 is not implemented correctly so you end up missing calls and there is no VoLTE support at all. I am not even sure if Tmobile carrier aggression is working on Project Fi
I've been having issues on Project Fi since June, including some spotty roaming in Europe where Tmobile got 5 bars of LTE (capped to 128kbps). Then been dealing with carrier auto switching for over a month now....looks like it just started working with latest Fi app and Android 6.0.1. They also know about all the roaming issues and that Fi doesnt like to connect to roaming providers, thats why they seem to include manual switching in Fi app now so people dont end up with dead phones overseas
They are also kind of lying about equal coverage to Tmo and Sprint....its not equal, at least not yet, lying about 120+ countries where wifi-calling is supported....also bs, real list is around 90-95 countries (not a big deal, but they refuse to fix it)
I switched from Tmobile because I though I will get 100% Tmobile coverage + addition of Sprint with seamless switching (been very buggy) I also need that 256kbps roaming speeds since its double of what Tmobile is offering. Lower bill was just a bonus.....dont really care since its like 10-15 bucks difference

kolyan said:
I've been having issues on Project Fi since June
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Dunno what to tell you; have only been on it since 11/16, but so far it has been great on my 6P.

When I read these comments I wonder how many people were already T-Mobile or Sprint customers and used to so-so coverage and speeds already. Compared in AT&T and Verizon, you're getting what you pay for. Just calling a spade a spade as a long time AT&T customer and a really really long ago T-Mobile and Sprint customer.
It's exactly what they said it was, a beta service. If you want a cheap 5GB of LTE data that works everywhere, get a AT&T Straight Talk sim. If you really think you only use a gig and live in a large metro with a good economy (face it, T-Mobile and Sprint upgrade their carrier equipment metros with better economic conditions first) then you'll be in heaven.
Don't really care about the international, I just buy a sim locally whenever I go overseas. But for the price, if it works, it's a nice feature.
Sent from my SM-T530NU using Tapatalk

Project Fi on Pixel XL

I was wondering what your guys experience has been with project Fi on this phone. If any of you have this service with your phone. Mine doesn't seem to be really good. Since Everytime I'm in the middle of doing something it switches carriers and makes my entire phone either lag or crash. So much for the "seem less" switching. But it is fast and does have signal everywhere so I'm very happy about that.
Just wanted to know everyone else's experience :good:

I just switched to Project Fi from AT&T, which I had been on for ages. Over 10 years. So far I really enjoy Project Fi. I haven't had any of the problems that you describe here. When I first got the phone it was on the T-Mobile network. I did a speed test on the 4G LTE and it scored over 30 Mbs down, so I was cool with that. On day two with the phone, the first time I went across town, the network switched to Sprint and never switched back to T-Mobile, even after I got back home. I speed tested Sprint 4G LTE and the speeds are basically the same as the T-Mobile results. I live in an area with good coverage on either network. I haven't traveled with the phone yet so I can't speak to how the coverage or switching works elsewhere.
I will say that I love the simplicity of how the cell phone plan is organized. Coming from AT&T, Project Fi's bill is like a breath of fresh air. There are many times that I use less that 2GB of mobile data in a billing cycle, and I am looking forward to the savings that I will be able to rake in because of that. So for myself personally, the service has worked 100% flawlessly, and I really enjoy the way the plan works. I am satisfied with Project Fi so far.

that seems weird. Been on project fi for over a year now and got a new sim when I got the XL. Works as good as it ever did. I would try calling support and/or getting a new sim. Its free; cant hurt

What you're reporting used to be one of the most common topics on the fi forum. Some people had two devices in the same household and one would stay on the weak network and the other would switch normally. In some cases it was people changing from one to another model, in others they and their spouse had different phones, and sometimes it was 2 of the same model right next to each other.
I never saw any resolution in the threads I looked at before. But I did look today and someone said you need a new sim when changing to a Pixel. If you've already done that, then nag support. Seems like they manage to tweak the algorithms over time so that the phones do a better job at network switching.
https://productforums.google.com/forum/#!topic/project-fi/BfnwynJrT3E;context-place=forum/project-fi

I am testing it against ATT right now and have been in Europe for 10 days no. Very high marks over here in Germany and Italy. Coming back to US and driving from Maine to Texas with both ATT on the 6p and Fi on the Pixel. If all is well, I am switching to Fi. US Cellular is better in Maine than ATT. I think they will be equal on the interstates driving to TX. If so, on to Fi.

My signal is better on the Pixel XL compared to my 6P.

Went from Tmobile to Fi and coverage wise its as good if not better. I havent had any connection issues. The only "issue" i have now is I actually have to be mindful of how much data I use. Thats new to me as prior to tmo i had unlimited on Sprint. I dont use a ton of data but if I use 2-3GB I might as well go back to tmobile where I dont have to worry about my usage. After 3GB per month I end up spending more on Fi also. Right now im at like 400MB with 17 days to go. However things I took for granted like streaming music and youtube are things I try and avoid now which kind of sucks.
I really hope that at some point they offer a competitive unlimited plan, otherwise I may not stay long.

I'm planning on switching from Verizon. I'll be using both devices old and new for a month side by side before I cancel my Verizon and move over. I'll save on average about $30/mo, making my Pixel purchase $0 out of pocket with financing.

I've been on Fi since i got my pixel. Honestly love it more than verizon (previous service). although i never seem to be on any other carrier other than tmobile where i live. Only time it is switched is inside the place i work and it goes to Sprint.

Switched to Fi when I got my p-hone, have had sprint, AT&T, tmo and Verizon before, all for at least a year. Had 0 problems with the service, have a long commute through some rural areas that had poor/no reception and now I can keep a call connected, Pandora on through all of the areas I wasn't able to before

Xt51 said:
I was wondering what your guys experience has been with project Fi on this phone. If any of you have this service with your phone. Mine doesn't seem to be really good. Since Everytime I'm in the middle of doing something it switches carriers and makes my entire phone either lag or crash. So much for the "seem less" switching. But it is fast and does have signal everywhere so I'm very happy about that.
Just wanted to know everyone else's experience :good:
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Click to collapse
Works great for me. I've had Fi for about 1.5 years and I've taken it everywhere, Europe and to many states in the US and it works well everywhere. It rarely loses the signal. It switches networks of course but usually that's quick. Sometimes it takes 30 seconds or so if you are on the highway but that's the longest it takes to switch. Overall Fi gets an A from me:good: