Wall charger warranty. (Buzzing noise) - Nexus 4 Q&A, Help & Troubleshooting

Yesterday I called Google customer service, can explained to them that my wall charger was making a buzzing noise. It was very annoying, and I ask them if they can do a warranty exchange for a new wall charger. They explained to me that they had no warranty exchange program for Nexus 4 phone wall chargers, but what they could do was send me a new phone with the wall charger in the box. WTF was that? They said it was their nexus 4 policy. I didn't want to exchange my phone because I already have a screen protector, and media inside. I told them to cancel the order.
Has anyone experienced the same? And why do they have to exchange the whole entire phone for a simple wall charger?
Sent from my Nexus 4 using xda app-developers app

I'm in the same boat, kind of.. my phone changes from AC charging to USB charging, causing it to charge super slow.. and they won't do anything about the charger apparently.

Because the charger comes with the phone. They don't have separate chargers, so just buy one aftermarket.

I am in the same boat, don't want to RMA the phone, but the charger buzzes loud enough to keep me awake sometimes. My sense was that everyone's charger was doing this though, no?
I just turn on a fan.

Mine too.

looks like most people who bought this phone direct from play store experienced this, mine also.
but nexus 4 that released officially in my country, doesn't have this kind of issue.
different batch, perhaps?
Sent from my Nexus 4 using xda premium

i got mine from T-Mobile and my charger in the box does it as well. Not a big deal i use my Galaxy Nexus charger and all is well.

I just can't believe Google doesn't have a separate charger , that doesn't come included with the device
Sent from my Nexus 4 using xda app-developers app

Prod1702 said:
i got mine from T-Mobile and my charger in the box does it as well. Not a big deal i use my Galaxy Nexus charger and all is well.
Click to expand...
Click to collapse
I got mine from t mobile as well and mine doesn't do that.

Bought from playstore here, first batch, my charger is dead silent. I'd rather have my charger buzz then my phone...that's for sure.
Sent from my Nexus 4

Related

Demand a HTC Charger Recall!

http://forum.xda-developers.com/showthread.php?t=717204&highlight=charger&page=1
This is in continuation to this thread.
I believe that we should demand a recall from HTC of their junky chargers. As of a couple days ago, my charger stopped working. In order to get it to charge my phone, I need to unplug and plug in my phone 20-40 times and get the physics of the connection PERFECT... if my phone moves 1mm, it will stop charging, so I need to have the phone somewhere that it will not move...
This is not the case with my Car Charger, so I know it is simply the phone charger itself that comes with HTC... they supplied us with $0.10 charger cables to save money, and we should demand a higher quality cable be supplied to us after buying their "Flagship Device"
Anyone else experiencing this problem?
Yes. My charging/USB cable has gotten loose. The Radio Shack one I bought with the phone works great. I doubt a cable recall will occur, however.
Yes mine does the same thing and I HATE it. I thought I was the only one
Sent from my PC36100 using XDA App
Compared with the older style cables this one is a lot better
Sent from my EVO using XDA App
I wish they would have kept the mini usb like for the hero and most cameras.
Sent from my PC36100 using XDA App
Demand a recall? No. Should you ask for a replacement? Yes.
Sent from my PC36100 using XDA App
*Facepalm*
Sent from my PC36100 using XDA App
Surprised nobody suggested a class action yet...
Apple did something similar, so this might work.
I had an iphone, and got a notice that I needed to get a new wall plug due to defects in the ones that were released with the iPhone. So my new wall plug had a bright green dot on it to indicate it was new.
HTC could do something similar, couldn't they?
Wait, are you complaining about the charger plug or the USB cable? Replacement cables are, like, a nickel on EBay. Or you can get an adapter and use your old micro USB cables.
If it's the charger itself, you may get some sympathy from OEMs, but I wouldn't even waste the stamp (or email) for a cable. Just my opinion, of course.
both me and my buddies cables have done the same thing their super weak
I took a chance and bought 3 (I have 3 EVO's) of these adapters:
http://www.dealextreme.com/details.dx/sku.36150 - works perfectly.
Now all my BB and old phone chargers work - Take that HTC!
Mule
It's weird. I also have charging issues, here they are:
1. Occasionally, after charging for a period of time on the home charger, the EVO will light up and stop charging. I check the battery info and temperature is in the 20s, so i know that it's not a temperature issue. Then, after about 30 seconds or a minute, it will light up again and continue charging. I never touch the charging cable or connection and it does it on its own.
2. Using the car charger, the EVO seemingly decides that it doesn't like the connection. When i plug in the charger, the EVO will begin to charge, then after two or three seconds, go back to discharge mode. It takes me pulling the plug and reinserting (into the cig lighter port, not the EVO) anywhere from 3-100 times to get it to accept the charge demand.
Muledeer said:
I took a chance and bought 3 (I have 3 EVO's) of these adapters:
http://www.dealextreme.com/details.dx/sku.36150 - works perfectly.
Now all my BB and old phone chargers work - Take that HTC!
Mule
Click to expand...
Click to collapse
Exactly what I have. My wife and I can share one plug, she with her Hero and me with my Evo.
I don't even use the OEM one, I use my Treo Pro chargers and have not ran into an issue. The OEM just sits on my desk...I have had my EVO since launch date.
Treo pro OEM chargers are fairly cheap now.
Just my 2 cents.
Have a wonderful weekend everyone!
I am using Froyo update from HTC also.
Sent from my EVO
My Eris charger did the same thing after two months.. so now I'm using my ps3 controller charger usb cord, and its working teriffic lol.
Sent from my Eris using XDA App
Then pins that hold the cable get pushed in when this happens you dont get a good connection. I have seen a few come in to my shop. usually give them a cable I have laying around. Leads me to wonder what others are doing differently. I havent had any issues with either of my chargers and I will test and play games with it plugged up so I know I put a little stress on it.
tomp517 said:
I wish they would have kept the mini usb like for the hero and most cameras.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
yeah that would have been nice, nice all my car stuff was mini usb
The physics of my connection are perfectly fine.
It's not the charger it's the port. There was a bad batch and it was fixed. Mine had the same issue and I couldn't charge my phone.

No touchscreen on a/c power!

When I use my sprint charger everything is fine I can use the phone/screen with no problems...but any other micro usb causes the phone to lock up on the screen....any1 else having this problem? Any solution?
Sent from my SPH-D700 using XDA App
tcat025 said:
When I use my sprint charger everything is fine I can use the phone/screen with no problems...but any other micro usb causes the phone to lock up on the screen....any1 else having this problem? Any solution?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I made a post about this the other day. Mine seems completely random. My phone will completely lock up and it requires a battery pull. I can go a week using the same charger and it may not do it then out the blue it will lock up.
Sent from my SPH-D700 using Tapatalk
It makes no sense at all! Never had this problem with any other phone ever before
Sent from my SPH-D700 using XDA App
I had the same problem using a clone travel charger from ebay. I also had a clone usb cable that won't recognize the Epic as a mass storage. I bought from this guy on ebay that sells OEM Samsung accessories and they all work perfectly for me.
Be very careful with these things, folks... many charges can have terrible voltage regulators on them. You don't want to kill a very nice phone now, do you. Stick with a good charger and cable. I use the stock cable and the Palm Pre charger cable. I've never had screen issues or lockups with other chargers, but I only use the Palm and Samsung chargers, to be honest.
Yes, be wary of cheapo chargers!
I was able to get a OEM Blackberry MicroUSB charger off amazon for about 4 bucks shipped and it works fine to charge my Epic. My friend also gave me one of her extra HTC chargers which came with her EVO and they also work fine.
my charger is a 800ma sanyo which should not cause issues. I have not had the issue within the past week either.
Guys, check the output voltage of your chargers... specially on the cheap ones. its supposed to be no more than 5V. I broke my Hero's screen with a cheap charger with 5.5 V output. It starts by acting weird , then it looses touch capability when its connected and then stops working at all...

Unoriginal charger controlling my DHD

My mum borrowed my DHD Charger to send her Desire back to Virgin (as hers previously broke and she had bought a cheap one). Anyway, she borrowed me the cheap charger, and as her Desire, along with my charger got lost in the post, I am stuck with this charger (I have already bought 2 Original HTC chargers on ebay but they both broke, so I gave up. This cheap charger keeps controlling my phone, calling people, sending texts, etc.
All I want to know is, does anyone know why it does this? It's really annoying!
CuBz90 said:
My mum borrowed my DHD Charger to send her Desire back to Virgin (as hers previously broke and she had bought a cheap one). Anyway, she borrowed me the cheap charger, and as her Desire, along with my charger got lost in the post, I am stuck with this charger (I have already bought 2 Original HTC chargers on ebay but they both broke, so I gave up. This cheap charger keeps controlling my phone, calling people, sending texts, etc.
All I want to know is, does anyone know why it does this? It's really annoying!
Click to expand...
Click to collapse
How come charger will do that?!... Maybe you install of apps/games that you didn't look for permission before you install it...
Sent from my Desire HD using xda premium
kuklux said:
How come charger will do that?!... Maybe you install of apps/games that you didn't look for permission before you install it...
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
I am 100% sure it is the charger, I am just asking if anyone knows why the charger is doing this, cheap or not, how the hell does it do it lol
yeah my charger makes the phone act funny too
but its never called anyone
it just makes the screen lock not come off sometimes and other times your trying to send a text and it keeps adding lots of randum letters
CuBz90 said:
I am 100% sure it is the charger, I am just asking if anyone knows why the charger is doing this, cheap or not, how the hell does it do it lol
Click to expand...
Click to collapse
Use cable in nokia its working fine in our dhd
Sent from my Desire HD using xda premium
I have seen this, it happens if I plug my phone into one of the USB ports on my old macbook pro. If the supply voltage/current is dirty or has spikes or is badly regulated it can make your phone do odd things.
Just get a better charger. The only way to fix it
Sent from my Desire HD
I also facing the same situation... But it was when I plug in the in car charger, my DHD will automatic open premium navigation... Weired
Sent from my HTC Desire HD using XDA Premium App
colonel_lp said:
I have seen this, it happens if I plug my phone into one of the USB ports on my old macbook pro. If the supply voltage/current is dirty or has spikes or is badly regulated it can make your phone do odd things.
Just get a better charger. The only way to fix it
Click to expand...
Click to collapse
+1
It also not very good idea to use cheap charger as it could damage your battery, or even worse your phone.
I suppose HTC chargers use usb data lines to tell if it's really is an htc charger which is connected.
I use 2 chargers for my DHD. Orignal HTC charger+cable which i leave in the office as i do most of my charging there, and spare iphone charger + motorola micro-USB cable (from my old Moto Razr V3) at home. both work flawlessly.
but before this, i used the original HTC cable with some el-cheapo USB charger, and whenever I use that, the touchscreen is not working properly. not responding to touch and moves by itself. Another thing i noticed is that the phone was grounded, i can feel that very slight current that is not there when the phone is not charging.
so sure, its a charger issue, and chances are, the line is not grounded properly.
I use original charger and Samsung Galaxy Ace charger and they both work fine...

[Q] S4 is not charging

Hello guys
My galaxy S4 is not charging :crying:, I checked the charger and it worked on another phone, So I think the wrong is in the phone.
Oh, and sometimes it charges but after 10 or 15 minutes charging it starts to connect and disconnect continuously from the charger.
What is the solution?
Edit: The wall charger.
7mada said:
Hello guys
My galaxy S4 is not charging :crying:, I checked the charger and it worked on another phone, So I think the wrong is in the phone.
Oh, and sometimes it charges but after 10 or 15 minutes charging it starts to connect and disconnect continuously from the charger.
What is the solution?
Click to expand...
Click to collapse
Car charger or wall charger? I noticed my car charger does not plug into the phone as snug as the wall charger & have similar issues you described. However, wall charger works flawlessly.
John The Rhino said:
Car charger or wall charger? I noticed my car charger does not plug into the phone as snug as the wall charger & have similar issues you described. However, wall charger works flawlessly.
Click to expand...
Click to collapse
wall charger
Sent from my GT-I9505 using Tapatalk
7mada said:
wall charger
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Perhaps go to At&t store & see if you have the same problem with a charger there. If so, then it could be a hardware defect which I presume is covered by warranty.
John The Rhino said:
Perhaps go to At&t store & see if you have the same problem with a charger there. If so, then it could be a hardware defect which I presume is covered by warranty.
Click to expand...
Click to collapse
Could it be a software problem?
Sent from my GT-I9505 using Tapatalk
7mada said:
Could it be a software problem?
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Anything is possible but always start simple. Most likely it is the charger, start there. If you try different multiple chargers and get the same results, BINGO there's your problem. Warranty replace phone, (you're already at the At&t store) you're Golden.
John The Rhino said:
Anything is possible but always start simple. Most likely it is the charger, start there. If you try different multiple chargers and get the same results, BINGO there's your problem. Warranty replace phone, (you're already at the At&t store) you're Golden.
Click to expand...
Click to collapse
It always says "Dock connected" from time to another.
7mada said:
It always says "Dock connected" from time to another.
Click to expand...
Click to collapse
Yes you may be connected, but perhaps the pins are damaged, missing, dirty or don't line up to the phone port properly to charge the phone. Start with the charger first. Save yourself a lot of time & guessing.
Any other help?
Mine did the same thing. So I went down and did the next thing and got the note 3 for the taxes and monthly payments. I also ordered the USB motherboard off eBay since I've takin one apart before. Going to replace that so it will be fixed and on eBay it goes. The phones in mint condition but have to charge and swap batteries. I couldn't handle it. Believe it or not, what started it was I had charger plugged into phone and unplugged charger from wall and took phone into another room and plugged into another plug without ever unplugging from phone. When I plugged it in wall it had a small little arc and that was the last time it charged.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
7mada said:
Any other help?
Click to expand...
Click to collapse
There really is no other help. You gotta figure out if its your charge port or the charger.
If u can't replace with warranty there is 2 other options.
1. Buy the s4 wireless charge kit. Its like 80 bucks on eBay.
2. Get a universal battery charger and 2 spare batteries. And just swap batteries everyday.
3. Buy the charging port on Amazon or eBay and pay a electronic store to swap it out. Or do it yourself if u can handle it
Fixed mine today. Took maybe 15 min. And $7.00. To eBay it goes.
Simple as pie, just use ifixit to do it.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
sandman7793 said:
Fixed mine today. Took maybe 15 min. And $7.00. To eBay it goes.
Simple as pie, just use ifixit to do it.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
I am in the same situation and have just ordered the parts. I did a sample teardown and it appears to be pretty simple to do it. I'll report back in a few days, but my USB is for sure dead as it won't read either on a PC or Mac, or charge via a car, wall, or USB cable in a computer. I bought the Samsung S4 battery charger and kit, and the old battery works in there, so I know it's not the battery. However, the battery's "water damage" sensor is now pink, so I presume that the nasty humidity in North Texas this spring has killed the USB board. At any rate, hopefully, the fix is en route.
nrhpd527 said:
I am in the same situation and have just ordered the parts. I did a sample teardown and it appears to be pretty simple to do it. I'll report back in a few days, but my USB is for sure dead as it won't read either on a PC or Mac, or charge via a car, wall, or USB cable in a computer. I bought the Samsung S4 battery charger and kit, and the old battery works in there, so I know it's not the battery. However, the battery's "water damage" sensor is now pink, so I presume that the nasty humidity in North Texas this spring has killed the USB board. At any rate, hopefully, the fix is en route.
Click to expand...
Click to collapse
Well, the part and tools arrived and it was an easy replacement. The phone now charges like original. However, and this is a much larger issue, I cannot get and mobile data or any sort of non-wifi connectivity. I am thinking this board, which supposedly contains the antenna, is defective. It appears I can have EITHER network connectivity or sound, but not both. When I put the small plastic cover that also contains the speaker back on, it instantly kills my GSM connection to AT&T. With it off, I am getting a solid 4G LTE connection, and with it on, no signal at all other than wifi.
I've searched here and on the web, and the only thing I see so far is sending back the new USB board and hoping that the next one works in all areas.
Anyone have any ideas?
nrhpd527 said:
Well, the part and tools arrived and it was an easy replacement. The phone now charges like original. However, and this is a much larger issue, I cannot get and mobile data or any sort of non-wifi connectivity.
Click to expand...
Click to collapse
Double check the antenna cable connections at both ends. If you still have problems, try installing your old board back and see if data/wifi works. If it does, then the new board is probably defective.
dwestall said:
Double check the antenna cable connections at both ends. If you still have problems, try installing your old board back and see if data/wifi works. If it does, then the new board is probably defective.
Click to expand...
Click to collapse
The new board was defective, but they sent a replacement that worked better than the original. I also ended up finding out that the 1st replacement board had shorted the antenna cable, so I replaced that. My my son is now using the S4 with no problems. Long story short, he left his S3 on my car and it got destroyed, so I got an S5 and he got the S4...
All in all, to get back on track, this was an easy repair for anyone. I was surprised at how easy replacing just about anything other than the screen itself would be.

Phone burned through cable

Has anyone had this before?
My phone burned through the cable I received with it.
http://imgur.com/ZLXNU8E
I tried charging it today, but the charging light didn't turn on. Didn't think much of it, but when I removed it from the charger after 10 minutes, I smelled burned plastic. And part of the cable got stuck in the phone. Had to pry it out with pliers.
Phone doesn't charge anymore, but it still works.
Really glad I noticed it in time, otherwise I could have had a fire on my hands... Was really hot
Sucks pretty hard to be without a phone for the time now.
Guess I'll start annoying the hell out of google and LG until they fix it?
Yes, a couple people have had this already:
http://forum.xda-developers.com/showthread.php?t=3265816
Sent from my Nexus 5X using Tapatalk
Yes. I have heard of this.
And it scares the h*ll out of me!
I'm not a fan of fast charging due to this issue. I've seen it happen on other devices as well. Batteries are not meant to charge at such rates. I'd rather have a slower charge personally
This is why whenever I charge my phone, I keep the AC/Cooler/fan on of that room, keeps the phone temp low and helps in faster charging.
Whut? This is actually very concerning....is this a usb type c problem you think? Or does this happen with other phones too?
You should report this to LG
This needs more media attention. I don't think anyone has zeroed in on what's causing it yet. This could happen to all of us for all I know.
Need a response from Google.
Definitely not charging my phone over night anymore, Google and LG need to look into this.
Sent from my Nexus 5X
ACHILLES R32 said:
Definitely not charging my phone over night anymore, Google and LG need to look into this.
Sent from my Nexus 5X
Click to expand...
Click to collapse
I never charge overnight. I don't trust chargers enough lol
Sent from my Nexus 5X using Tapatalk 2
I absolutely adored my galaxy note 2 back in the day, probably would have kept it for another two years had it not burnt to a crisp overnight. I woke up and my bedpost was smoking, almost burnt myself touching the note 2 when I woke up. Took off the back and it was absolutely destroyed, some parts completely burnt. Shame this is happening to people, its a scary thing to wake up to
Sent from my Nexus 5X using XDA-Developers mobile app
I suspect this isn't very widespread, but it's kind of scary. I've always charged my phones overnight, and don't really want to stop now.
Sent from my Nexus 7 using Tapatalk
grabber5.0 said:
I suspect this isn't very widespread, but it's kind of scary. I've always charged my phones overnight, and don't really want to stop now.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Then don't.
Sent from my Nexus 5X using XDA-Developers mobile app
can you give us the batch number of your phone?because iam interesting to buy it.
wtoj34 said:
I absolutely adored my galaxy note 2 back in the day, probably would have kept it for another two years had it not burnt to a crisp overnight. I woke up and my bedpost was smoking, almost burnt myself touching the note 2 when I woke up. Took off the back and it was absolutely destroyed, some parts completely burnt. Shame this is happening to people, its a scary thing to wake up to
Sent from my Nexus 5X using XDA-Developers mobile app
Click to expand...
Click to collapse
I had this happen with my old HTC Desire way back when. Woke up in the middle of the night to a burning smell. Could hardly touch the phone it was so hot. Battery was swelled up to the point it was deforming the back cover of the phone.
Firipu said:
Has anyone had this before?
My phone burned through the cable I received with it.
http://imgur.com/ZLXNU8E
I tried charging it today, but the charging light didn't turn on. Didn't think much of it, but when I removed it from the charger after 10 minutes, I smelled burned plastic. And part of the cable got stuck in the phone. Had to pry it out with pliers.
Phone doesn't charge anymore, but it still works.
Really glad I noticed it in time, otherwise I could have had a fire on my hands... Was really hot
Sucks pretty hard to be without a phone for the time now.
Guess I'll start annoying the hell out of google and LG until they fix it?
Click to expand...
Click to collapse
i just purchased the 5x on saturday and paid for 1 day shipping so hoping to get it tomorrow. but this is making me worried... i might get a usb type c charger thats rated at much lower current to help prevent this instead of using the included 3A charger. or get a standard usb to type c cable and use a regular 1-1.5A charger.
darkmage1991 said:
i just purchased the 5x on saturday and paid for 1 day shipping so hoping to get it tomorrow. but this is making me worried... i might get a usb type c charger thats rated at much lower current to help prevent this instead of using the included 3A charger. or get a standard usb to type c cable and use a regular 1-1.5A charger.
Click to expand...
Click to collapse
I use a USB-A to Type C cable with a Samsung 2.0A charger for overnight. Just cause I don't need to fast charge while I'm sleeping.
Sent from my Nexus 5X using Tapatalk
Same thing happened to my LG nexus 5x. The phone works but does not charge anymore. Very bad as LG claims that it is out of warranty due to customer usage. Really bad!!
rosopomat said:
Same thing happened to my LG nexus 5x. The phone works but does not charge anymore. Very bad as LG claims that it is out of warranty due to customer usage. Really bad!!
Click to expand...
Click to collapse
Yeah sure.
Sent from my Nexus 5X using XDA-Developers mobile app
Speaking generally, this almost always has happened, for years, to people who pull the cord by the wire, not by the plug. My wife is terrible about this and she goes through 3-4 cords to my one.
Anyway, that may not fully explajn this problem, bug it'll sure makd it more likely.
Well. I just googled and I found this article. My nexus 5x just burned yesterday and the worst was that everything was wood, even the floors. It almost started a fire at my home yesterday and I am mad because of that.
There is a picture I attached and I'm returning it tomorrow because I had it for almost 3 weeks now.

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