Database Users

Chassis Separation above charging port

Anyone ever heard of their chassis coming away from the glass above the port? Woke up this morning to find this.
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Sent from my CM9 Crespo4G using Tapatalk

My GTab does not have this problem and I plug it in to charge every evening. Have had the unit since late-July of last year.
Sent from my GT-P7510 using Tapatalk

Unfortunately, I can't say that I have heard of this happening before. My 10.1 isn't experiencing that, and neither are any of the 10.1's owned by friends and family. At the same time, our tablets are the earlier versions (purchased at launch) that are lacking the Samsung branding under the glass above the charging port. I have a question for you though, has your device been in to Samsung for service? If not, have you contacted Samsung about this? This is definitely something that is covered under the Manufacturer's warranty.

Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.

petcojunkie said:
Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.
Click to expand...
Click to collapse
You never know until you ask.

petcojunkie said:
Just received the return shipping label. They asked what I'd want if it couldn't be fixed? I said a 32 instead of a 16 if it had to be replaced. LOL I doubt they show me that kind of love.
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Click to collapse
ha! Good luck with that....

I know its just a dream

So they said my screen is warped/ bent, on top of that they say the chassis is now cracked, when my pics clearly show that is not the case. I call bull****, what are my options?
Sent from my Nexus S 4G using Tapatalk

petcojunkie said:
So they said my screen is warped/ bent, on top of that they say the chassis is now cracked, when my pics clearly show that is not the case. I call bull****, what are my options?
Sent from my Nexus S 4G using Tapatalk
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keep complaining... that's the ONLY way with this bozos....you'll eventually get to a "manager" who will take you to another "manager", then they will either replace it or fix it.....i did that for 18 times with my hp laptop...what a piece of junk.

Just pissed never so much trouble with them. I have several TVs from them and a phone never no problems.
Sent from my Nexus S 4G using Tapatalk

Are they saying since it's "cracked" it's not covered under warranty? Just wondering cause that's definitely bullsh!t.
Sent from my GT-P7510 using one stinky finger.

I'm telling you...get high enough where they give you an email address...email them the photo...they have to fix it...if not...complain...go higher and higher till you get what you want.

So they sent it back despite the pics and everything, wanted me to pay 199.99? Totally dissatisfied with this. I own several nice pieces of Sammy equipment and never any issues....

Hmm, look at that, I kind of see a sliiiight little bump on mine too. I can press on it and see that it does deform a tad. Now you got me all paranoid. Its definitely no where near as bad as yours though.

I really hate to revive such an old thread but the bezel near my charging port has cracked exactly as described as well. Has this happened to anyone else and has anyone gotten a resolution. It seems this is definitely a manufacturers defect

Spontaneous screen crack sg3

Hiya guys I've had the most interesting thing happen to my .sg3 yesterday. The only way to explain it is as a spontaneous screen crack! My phone just cracked by itself!! Yes without a lie! It's the most microsceptic crack I've seen and after a few minutes looking at it i decided to measure the location and it's exactly in the middle of the panel! No one believes me and people think I'm stupid. i was just wondering if anyone else has had this issue? I've done some research and have found that other Samsung phones have done this but there isn't allot of info about it.
Sent from my GT-I9300 using XDA

Interesting... Can you share some pictures of it?

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Sorry, I'm not being helpful, but I couldn't resist...
Is this really a thing? I mean that this can happen, I have never heard about anything like this before.
Show a pic of the crack if possible?

Well from what info I've gathered on the web it is very rare!
Sent from my GT-I9300 using XDA

probably because of the curved glass. Curved things tend to bend when they reach certain point. the gorilla glass 2 being thinner than its predecessor should crack easier especially when bent. Send it back to Samsung, the crack seems natural and is a Samsung fault rather
Sent from my iPhone using Tapatalk

I believe you. My friends AMOLED screen crached but the glass was perfectly fine on his Droid RAZR. It was extremely weird and did not make any bit of sense.

Well see the thing is i didn't even move from my desk at work when this happened! It's so so strange. What would be the best way of contacting Samsung about this , because atm I've talked to official Samsung repair people and they all say I'm crazy and 3 just told me I'm a liar and that i broke it on purpose. (As if!)
Sent from my GT-I9300 using XDA

Wtf is that a perfect straight line?

No but it nearly is!
Sent from my GT-I9300 using XDA

strelk112 said:
No but it nearly is!
Sent from my GT-I9300 using XDA
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You should go to the 3 store and show them the device because there is no way anyone can make a perfect straight crack like this on purpose/accidentally.

That is what i said! I showed them the phone and they just made a mug of me!
Sent from my GT-I9300 using XDA

Faryaab said:
You should go to the 3 store and show them the device because there is no way anyone can make a perfect straight crack like this on purpose/accidentally.
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My thoughts exactly!
Contact the relevant authorities.
To me it seems this device wasn't fit for purpose!

strelk112 said:
Hiya guys I've had the most interesting thing happen to my .sg3 yesterday. The only way to explain it is as a spontaneous screen crack! My phone just cracked by itself!! Yes without a lie! It's the most microsceptic crack I've seen and after a few minutes looking at it i decided to measure the location and it's exactly in the middle of the panel! No one believes me and people think I'm stupid. i was just wondering if anyone else has had this issue? I've done some research and have found that other Samsung phones have done this but there isn't allot of info about it.
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
Maybe somebody played with it and dropped it while you were away? Lol.. Just a theory.. Hehe

Vibrant03 said:
Maybe somebody played with it and dropped it while you were away? Lol.. Just a theory.. Hehe
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No i was at my desk at work.
Sent from my GT-I9300 using XDA

...was in on your desk at work as in... it was in you back pocket as you were sitting on the desk at work, LOL!

nbhadusia said:
...was in on your desk at work as in... it was in you back pocket as you were sitting on the desk at work, LOL!
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No. I was dat on my chair at my desk with it in my side pocket. Nothing out of the ordinary!
Sent from my GT-I9300 using XDA

nbhadusia said:
...was in on your desk at work as in... it was in you back pocket as you were sitting on the desk at work, LOL!
Click to expand...
Click to collapse
If this is the case, something else would have cracked then.. LoL

Unboxing Trouble

Hey guys
I am having trouble taking the first cover off it sounds really stupid though.
The first cover with the Nexus Logo and at the back it says Made for google play etc.
How should you take it off, I have tried to remove it the same way as unboxing people on YT. tried to unstuck it by using a knife to see if it was stuck no luck.
Any advice / help ?

Stop being so gentle with it. It's a box
Sent from my Dell Streak using Tapatalk 2

Put it in a blender.
Sent from my SGH-I777 using xda premium

I recommend a hammer, they fix everything, pretty much.

P1 Wookie said:
Put it in a blender.
Sent from my SGH-I777 using xda premium
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^
Hand it over to Tom Dickson. Problem solved.
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in the microwave?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

ben1066 said:
I recommend a hammer, they fix everything, pretty much.
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Greater satisfaction if you use a sledge hammer.

Resale value is so much more when you have the box(s) intact
I'm still trying to slide mine's out...
EDIT: It's like trying to separate mating dogs..
Here's one that had trouble cutting the tape.

clockcycle said:
Resale value is so much more when you have the box(s) intact
I'm still trying to slide mine's out...
EDIT: It's like trying to separate mating dogs..
Click to expand...
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Try spraying it with cold water...

Box is very tight when removing the top cover. Be careful as the tablet is just underneath and it doesn't have much walls protecting it. So if the box was sideways as you were taking out the lid then the tablet might drop out of the box. Open the box on top of a table and keep the box leveled so the tablet cant slide out.

i have ordered a nexus and hope i can open the box quicker....

Metaditon Orions said:
Hey guys
I am having trouble taking the first cover off it sounds really stupid though.
The first cover with the Nexus Logo and at the back it says Made for google play etc.
How should you take it off, I have tried to remove it the same way as unboxing people on YT. tried to unstuck it by using a knife to see if it was stuck no luck.
Any advice / help ?
Click to expand...
Click to collapse
I had some initial trouble as well...you just have to keep trying to push the end of the box, while gripping the edges of the sleeve that covers it. Once you get it moving, it will slide off. Then, there are two black sealing stickers on each long side. Once you cut those, the box top is also a little tight, but you'll notice that there's room on the short edges to stick your finger underneath and pull the bottom of the box down. and voila...behold your Nexus 7.

Seriously... how to unbox?... in a techie forum... with replies containing detailed tips?
oy vey
ha, I'll probably be here once my Nexus 7 arrives going "now where is that thread?"

ygohome said:
Seriously... how to unbox?... in a techie forum... with replies containing detailed tips?
oy vey
ha, I'll probably be here once my Nexus 7 arrives going "now where is that thread?"
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Click to collapse
Techie forum = detailed tips :thumbup:

ygohome said:
Seriously... how to unbox?... in a techie forum... with replies containing detailed tips?
oy vey
ha, I'll probably be here once my Nexus 7 arrives going "now where is that thread?"
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Love it!
Sent from my Incredible S using xda app-developers app

if i ever become a mother, or a doctor in this life time, the best thing to do is PULL IT OUT!

I laughed at this thread before i got my hands on the box and the OP is right lol the box was truly a bit difficult to open compared any android device ive ever opened, gotta be rough with it!

I began with olive oil to get that 'easy open' feel. However, when that failed, I realised the answer had been there all along, advertised by Google itself: Project Butter.
Thus, I got my n7 out of the box. 2 hours later it was dead
Sent from my Nexus S using xda app-developers app

Seriously, just slide it out and cut the tape it's as easy as that.

I finally just took an Axe to mine destroyed it but I got it out of the damn box.....
Sent from my Nexus 7 using Tapatalk 2

Dead Pixel on Camera

I just got my Nexus 4 (16GB) after being in Limbo 2 since Monday and when I got it today and tested the camera, there was a black mark/dot on the camera. It appears on photos and anything that accesses the camera. I've already called up Google and placed an RMA, but I'm curious if anyone else has this issue?
Pics of the Nexus 4:
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Pics taken from the Nexus 4:

This is the first time I've seen this issue. Weird though.
Sent from my Nexus 7 using xda app-developers app

That's bizarre. I've honestly never seen anything like that before.
Sent from my phone somewhere in space

Yeah, this is the first time I've ever seen this before. I didn't even know it was possible to get a dead pixel there.

Very strange indeed, maybe there is a dust spec stuck inside the lens
Sent from my Nexus S using Tapatalk 2

publet said:
Very strange indeed, maybe there is a dust spec stuck inside the lens
Sent from my Nexus S using Tapatalk 2
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First time to me... Maybe issue with image compression process?

Wow I haven't seen that before..bummer

Moved to Q&A
Sent from my Nocturnalized One XL using Forum Runner

I think it's probably something very small stuck to the glass of the camera. Can camera's even have dead pixels?

take more photos and we can make this into a game of find the black spot!

My phone has a rattling sound when shook, or picked up quick, tapped....
Then... i started focusing with the camera and the camera focusing started to make clicking and locking sounds....

Yeh it doesn't look like a dead pixel. It looks like a speck of dust/dirt..

looks like a dead pixel to me. i had the same on my Galaxy Nexus, but the dot wasnt as big as yours. Proceed with the RMA and get a new one

How about trying to take some reference pictures. Get a sheet of paper with a grid on it and take a photo then give the camera a good (but careful) shake, then take the same photo from the same place and see if it has moved. If so, you know it's dust.
Not sure how that helps cos you can't get at the camera to clean it out. I suspect you'll need to RMA it either way

3Shirts said:
How about trying to take some reference pictures. Get a sheet of paper with a grid on it and take a photo then give the camera a good (but careful) shake, then take the same photo from the same place and see if it has moved. If so, you know it's dust.
Not sure how that helps cos you can't get at the camera to clean it out. I suspect you'll need to RMA it either way
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Click to collapse
I've tried that and it is still there.
Sent from my Nexus 4

I'm having the same issue ,So do
I just call Google directly ?
Sent from my Nexus 4 using xda premium

ceasernem said:
I'm having the same issue ,So do
I just call Google directly ?
Sent from my Nexus 4 using xda premium
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Yea just call Play Support. I confirmed with a rep today that they have phones in stock. Just be prepared to have them place a pending charge on your card for the amount of the phone while waiting for the warranty process.

ceasernem said:
I'm having the same issue ,So do
I just call Google directly ?
Sent from my Nexus 4 using xda premium
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Click to collapse
Yup, just call them and explain the situation.
decepticon said:
Yea just call Play Support. I confirmed with a rep today that they have phones in stock. Just be prepared to have them place a pending charge on your card for the amount of the phone while waiting for the warranty process.
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Pretty much this, except my replacement hasn't shipped out yet it even though I place the order on Monday evening.

Seems like it was just dust as the black mark is no longer there.

Sparta507 said:
take more photos and we can make this into a game of find the black spot!
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Good idea.. HAHAHHAAA xDDD..

Hard Bricked my One :(

My One had accident today while I was getting up from my car.
Now she is going to need some repairs
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She dropped from about 1 meter to asphalt where was many rocks which made those punctures which are actually really deep. top 1/3 of screen doesn't even recognize touch.

No case?

Repairing gonna be costy. The One is a horrible phone to repair.
Sent from my HTC One

tunppi said:
My One had accident today while I was getting up from my car.
Now she is going to need some repairs
She dropped from about 1 meter to asphalt where was many rocks which made those punctures which are actually really deep. top 1/3 of screen doesn't even recognize touch.
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Click to collapse
Be a boss and buy a new one.
Repair is gonna cost you a fortune anyway
Sent from my HTC One using xda app-developers app

My insurance will pay for the repairs, I must pay them 100euros though for it :I
But it's worth it I think, new phones costs around 640euros around here..
It had this TPU kind of case, but it landed face down.. case has like no scratches at all lol.
going to buy otterbox when i get new one or repaired.

Screen protector?

henrybravo said:
No case?
Click to expand...
Click to collapse
How does a case protect the screen of a phone exactly?

NJGSII said:
How does a case protect the screen of a phone exactly?
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Click to collapse
Well if it has a lip it raises the screen from any surface.

So it's a girl ?!
Sent from my HTC One using xda premium

NJGSII said:
How does a case protect the screen of a phone exactly?
Click to expand...
Click to collapse
A flip case will do that job :silly:

NJGSII said:
How does a case protect the screen of a phone exactly?
Click to expand...
Click to collapse
With many (if not most) cases, when the phone is face down the screen is raised from the surface. So if your phone falls face first, the screen won't make contact with the surface. Obviously if the surface is very jagged then the display may hit it. The case (particularly dual layer varieties) also adds a little bit of shock protection that will help decrease the chance of shattering the screen from blunt force to other parts of the phone.

I'm about to go into this thread and tell you to try flashing stock rom....

This thread made me remember an article I read awhile ago...
http://www.pcworld.com/article/2030865/coming-soon-selfhealing-chips-for-smartphones-computers.html

eskargoz said:
So it's a girl ?!
Sent from my HTC One using xda premium
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Could be. Varies by phone. My bro is a bro. So he is a he.

Why she?

atrako1973 said:
Why she?
Click to expand...
Click to collapse
cause she was his baby

are u susre this is not photoshopped?

Please report what the repair will cost when you know it.

bornotty said:
cause she was his baby
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Here's me thinking people were calling it a 'she' due to OP comment about the top half not being responsive.
Sent from my HTC One using Tapatalk 2

vizzy said:
Here's me thinking people were calling it a 'she' due to OP comment about the top half not being responsive.
Sent from my HTC One using Tapatalk 2
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today I sent it to repairs, they couldn't give me any estimate of price, but when I hear from them I will report back with that info and when they repair it if possible I will also report final cost.
Only thing they estimated was that it is going to take about 2 weeks!
My One is she because well it's my One but not only and it also seems to break up easily..
It had this kind of case, but did not help when dropped face down since there was some small rocks.