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My MyTouch 3G Slide has a couple defects. The bezel or plastic housing that surrounds the upper portion of the device surrounding the screen has gaps in it around the seam that allows dust or any small particulate to enter under the screen. I have looked at several of the devices and they all have it to one degree or another. For instance, on my Slide I have 3 of these holes one of which has allowed a grain of sand under my screen. My wife's Slide has 4 of these holes or gaps and they are substantial on her phone. One XDA member has had this happen in the same spot that both my wife and my Slides are collecting dust.
While the light leaks or gaps in the bezel are a problem (for me) I think the real problem lies in the adhesive strip that connects the digitizer to the LCD screen. The way the digitizer is adhered to the LCD there shouldn't be any way for dust to have gotten in between the two pieces of hardware. I'd like to believe that it was just my particular phone but my wife's phone is having the exact same issue.
The phone really is phenomenal and I'm sure it was just a fluke that I've had issues (hoping so). Just keep an eye out for any issues similar to what I've mentioned above. I have really gone back and forth with this and I am definitely disappointed with having an issue(s) right out of the gate. My wife really likes the phone and after giving it some thought I like it as well ... a lot. I will return and reorder another couple Slides because this device is that awesome. Thanks for your thoughts/contributions to the thread.
I've tried to get some photos of the gaps but they are small and hard to photograph. To inspect your device: Go into a dark area and pull up your contacts, messaging app or a white web page in the browser with full screen brightness and inspect the seam of the plastic housing surrounding the touch screen on the top half of the slide. The gaps are almost like rectangular notches just below/above the corners of the screen in the seam. My theory is that these are artifacts from the plastic molding process that were exacerbated by poor/hasty assembly. I am definitely returning my Slides.
Its all true. After reading, and seeing the image posted by another member here, I checked my phone. I went into a dark room, opened up a site that has pretty much a white page, and I too noticed a gap at the bottom right hand corner of my screen. As of right now no dust/dirt has shown up under my screen, but what's to say that it won't later on. Heck, screw dirt. What if moisture finds its way in, and starts to fog up the screen from within? This could be a major problem later on down the road.
whew... just checked mine, noticed nothing like that, thank goodness.
[email protected] said:
whew... just checked mine, noticed nothing like that, thank goodness.
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Strange, I've confirmed with everyone I know with a Slide (only black and white thus far) and everyone is seeing the same thing. What color Slide did you get? I wonder if the red Slide is manufactured differently? Anyway, that is awesome because I think the phone is GREAT other than the small gaps in the bezel.
I will say I took some compressed air and attempted to move the artifact under my screen just to see if air was moving through those gaps. The grain of sand or whatever it is did not budge. I'm just not sure what to think. I hate the idea of returning this phone ...
Mine is like that. Not that i care much as im returning it soon. But it does have gaps and light leakage all over the bottom of the screen, near the buttons.
i just check my and maybe i cant see it but i havent found anything... i have a red one
Re: My MT3G Slides (and others) Have A Defective Touch Screen Bezel
Initialy checked mine as well, black. I don't appear to have this problem either.
I will inspect further to verify.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
The only one I have is at the very bottom of the buttons, which might even just be the light hitting the glass at a specific angle. Other than that, no light leaks/cracks/blocks/whatever you call them on my screen area. Red Espresso.
I just swapped my white MTS for a Black one with no signs of cracks or light showing threw. TMO rep did not know of this problem and said he would send out an e-mail to other reps to let them know.
My day is now ruined
Yep, both bottom sides, right at the corners, above the buttons. I will not return it though, think instead a lil duct tape and some JB weld will do (seriously, a little touch of black silicon for a good seal, still sucks though). Screen cover seems to be blocking any dirt at the moment.
woow good looking out.. i was wondering how a spec of dust got to my screen. im planning on putting a piece of scotch tape over those regions (i have a red slide btw).
I have a red one and didn't see any leaks bottom or top. Thank goodness!
mtjnkee said:
seriously, a little touch of black silicon for a good seal
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I hear you; I've been trying to find a way to keep the bezel sealed until I can get a case/cover for the phone. I literally have one tiny grain of sand at the bottom left hand corner of my screen. I so don't want to return the phone; I'm in love with the thing.
Glad to hear some of you have a better seal on the bezel.
I have some small light leak on the bottom, not an issue yet and I'm still within my 14 days so I might stop by the t mobile store tomorrow and try to get a replacement.
1. slight curved gaps at the corner edge where the top of the plastic curves down to turn into the sides. check
2. vertical rectangular light leak above home and genius keys. check
3. these lights only light up when hard keys are lit..when screen first lights up...light leaks are not there...once keys light up, light in the gaps light up. doesnt this mean the screen is sealed and there is no leak from the screen itself?
4. however, if you have a creaky top plastic housing, the seam running along the edge of the white plastic and grey plastic is not flush...on my 1st slide, i could see the screen light up in these 'cracks' of the seam...could debris get into screen this way then?
5. for those with debris already at lower left part of screen: pls do me a favor:
hold phone (sideways with back cover facing the ground) at just below eye level and try to see that left corner that is underneath the painted black surround of the screen..do you see white light when the screen is lit? if you look along the 'inside' edges along the rest of the phone, you will see that there should not be white light emitting out and should have a 'clean' look...there should basically be a solid black border...perhaps, if you guys have this white lighting show through, that could mean a separation of the screen somehow? btw, you do not have to be in a dark room to see this light along the inside edge....it is very noticable as the light comes thru where i think there should be no light. ps: when looking at the phone screen normally (ie from top down), screen looks perfect and this issue doesnt affect actual picture on screen.
my first slide had the light leaks but i didnt think anything of them as i thought they were related to the buttons only...but the issue i had spoke of in #5 above, i had this light coming thru along the whole edge of the bottom of the screen plus creaky top plastic housing.
I have dust under the entire screen of 2 Slides (Espresso), I couldn't notice it indoors but it is glaringly apparent when in the sun. The phones go back tomorrow. I've had my G1 for a year and a half with not a single spec of dust under the screen. I've had 2 MT3G Slides (Espresso) for 6 days and dust is under both screens; these devices are very cheaply made. Phone is lightning fast, screen size is great, physical keyboard is great, UI has some excellent features you can find nowhere else ... too bad I won't be keeping them. Been nice knowing you guys.
Seriously everyone be lucky that this is the only problem that people are having with this phone. You want to talk about shoddy build quality on first run devices, lets not even mention what the original PSP was like. If all that's wrong is that a few people have a bad bezel, then I'd say you made out well with the phone. NJAZ, just exchange them and have the employee test them at the store before you walk out with it, problem solved.
xenoletum said:
NJAZ, just exchange them and have the employee test them at the store before you walk out with it, problem solved.
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Well I have to send them back as I ordered them online. 2 phones plus about 5 other people I know with these phones have dust blowing in under the defective bezel. It's unacceptable. Like I care about a PSP. What the hell does a PSP have to do with this? You didn't even comment on your phone having the light leaks/gaps or not. What is your point? You think folks should settle for inferior builds of an expensive phone? You can ignore whatever you'd like. I will wait for a better phone.
Wanted to add to my previous post about mine not having the leak... I have the red one.
Anyone else noticing how bad the plastic battery cover is on this phone? Everytime i hold it creaks. Doesnt make it feel like a quality device. Anyone else in the same boat of do i have a crappy back cover?
Not creaky here...nice tight fit
Mine fits great as well. No issues.
Ive taken the back cover off at least 20 times since the 8th. My phone feels solid, no creaky feel what so ever.
Same as with everyone else, my phone feels and sounds solid. No creaks here.
only if I really try to make it creak.
serialtoon said:
Anyone else noticing how bad the plastic battery cover is on this phone? Everytime i hold it creaks. Doesnt make it feel like a quality device. Anyone else in the same boat of do i have a crappy back cover?
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maybe you cover is not snapped on all the way??
mine is also fine..
Yea i think that im going to get another battery cover. Mine is creaky towards the bottom left. Almost like its not snapping together correctly. The main reason i returned the HTC Surround was for the creaky battery cover. It gave me nightmares because i dealt with a G1 for 2 years with that problem.
never had a creak but i would suggest getting a tight fit cover for the phone. Mine is red and black and the brand is case mate...awesome cover to protect my sweet ass phone!
I've noticed I get some creak in the top left corner above the camera, nothing major though since I never hold the phone by that corner.
I would say it's a faulty cover (return/exchange the phone) or it hasn't seated or snapped into place properly even though it looks like it's in place.
It is plastic and makes the phone super light weight.
I returned mine and got one back in which the cover is perfect.
Also, the screen is a bit brighter (same settings) and the audio sounds a bit better. I also ordered a screen protector and case (smoke plastic) which works great.
The phone is very impressive now.
I know a lot of people have creaking on the bottom of their phones, but is anyone else experiencing a metallic ticking or clicking noise when pressing the back or menu button?
I know it sounds hyper sensitive, and I'm sure it is, but its driving me insane... to the point that I don't want to use the phone. It has definitely happened progressively... started as creak.
I'm past remorse period and am rooted... also my screen is perfect.
Just would like to know if anyone else has this issue?
Yeah, a quick search for "buttons" or "creaking" and you'll find you're not alone. I saw a gentleman that had sprayed some lube, giggity, and it resolved it for him.
I had creaking on the edge, between the silver bezel and the white plastic. I carefully applied tape to the white and silver, leaving only the slight space in between; and then dropped some Gorilla Glue (super glue) in there. My phone/case/frame creaks no more.
My back button is starting to creak and I might look into the lube, again, giggity, but it's just the nature of the beast. You got the good display, so consider it a win, no doubt.
Hi all,
Got my UK TF101 today and loving it.
However the finish is not that good. The small plastic strip between the glass and the bronze edge of the casing has remnants of the glue used during the assembly and it won't come off. Looks like it has been rush assembled and makes it look tatty. Would be a shame to return it just for that but when you spend this money and see what finish iPads have you really want it to be mint.
Does any one else have this problem on their TF101?
Unless they have changed the manufacturing process for newer devices, there's no glue anywhere near the casing/bezel.
I have some glue on the top of the black strip on the top-left (when holding the tablet in landscape mode). I only noticed it when I had my desk lamp shining on it. It wasn't present on the other TF I had at the moment. Doesn't really bother me that much.
Yeah, mine arrived today and has the same thing. The rubber's not quite flush with the screen and its mount, but it really doesn't matter.
Overall very impressed with the device so far. I certainly won't be sending it back over that small defect. We live in an imperfect world..!
Yup. But eventually after some use it wore off.
Mine just arrived today I can see some remnants of what appears to be glue both bottom & left side. Also it appears that the 1/2 section on the rubber on the right side has been rubbed down.
Quite agree it won't affect the use of the device but when you see how sharp a finish the iPad has it is a shame to not be perfect on the TF101.
I called Comet and they were happy to do a swap. When I popped in to the local store the Customer Service Desk chap admitted I was the third person with this problem. He got another one from stock and it was better but still a bit of dried glue. He offered an exchange or 10% refund. I decided to go with the 10% refund so got £43 back. I can now live with the problem.
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
aerotec said:
If others want to see what we are on about here is a pic of my bezel. Right hand side is as I would expect but the top strip is very messy and slightly raised compared to the flush fitting section.
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Thx for the pic, it's good to see what you were describing. I've looked really closely at my device and I still cant see any glue on mine. It looks like the manufacturing process has changed since they started production, not for the better in this case it seems. That certainly is a fair amount of money off though.
Had glue on mine too, I thought it had been refurbed and returned it for another unit. This one was checked in store and appears perfect.
I bought a 32gb metallic GTab 10.1 on Friday. I noticed some "clicking" noises when I press on the bezel by the speaker on the right side (when holding the tablet in the default way, camera on top).
I am not pressing excessively, just any sort of pressure causes a click. It occurs when I press the screen side but not on the plastic back side. I am worried about screen looseness and possible lift in the future.
I am considering exchanging it at Best Buy, but right now its pretty minor. Is anyone else noticing this or having a similar hardware issue?
I have the same issue on my 32gb white model. It's not a big deal if it doesn't get worse, but I feel like it might be safer to just exchange it...
I'd exchange it personally. I had a Droid with screen-clicking issues once. I just ignored it for a while, but somehow it went from that to a complete touchscreen failure. Not necessarily sure it'll happen here, but I wouldn't take the chance.
Hmmm...Screen Issues?
slal said:
I bought a 32gb metallic GTab 10.1 on Friday. I noticed some "clicking" noises when I press on the bezel by the speaker on the right side (when holding the tablet in the default way, camera on top).
I am not pressing excessively, just any sort of pressure causes a click. It occurs when I press the screen side but not on the plastic back side. I am worried about screen looseness and possible lift in the future.
I am considering exchanging it at Best Buy, but right now its pretty minor. Is anyone else noticing this or having a similar hardware issue?
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Interesting, as several getting the lcd rainbow or moisture look under screen, and a few with noticable dust specks, and your screen click. Wonder if all symtoms of screen assembly quality (albeit on a small # of devices)?
Not that I'm trying to break it - but if I hold the tablet in both hands, and exert *gentle* torsional force, I can feel the chassis flex and hear it creak. I thought the bezel surrounding the device was metal, but it's actually plastic. Major point loss in the design department.
I wish the xoom had an IPS or PLS panel - I'd totally sacrifice some thinness for something that felt more solid in-hand.
To me the GTab bezel feels a lot like the Nook Color - which creaked too over time. Seems to be very similar, smooth (and likely high quality) plastic. Except at the $500 price-point, it's in a whole different ballgame.
Mine is as sturdy as a rock still!
Hmmm...Screen Issues?
slal said:
I bought a 32gb metallic GTab 10.1 on Friday. I noticed some "clicking" noises when I press on the bezel by the speaker on the right side (when holding the tablet in the default way, camera on top).
I am not pressing excessively, just any sort of pressure causes a click. It occurs when I press the screen side but not on the plastic back side. I am worried about screen looseness and possible lift in the future.
I am considering exchanging it at Best Buy, but right now its pretty minor. Is anyone else noticing this or having a similar hardware issue?
Click to expand...
Click to collapse
Interesting, as several getting the lcd rainbow or moisture look under screen, and a few with noticable dust specks, and your screen click. Wonder if all symtoms of screen assembly quality (albeit on a small # of devices)?
akarol said:
Mine is as sturdy as a rock still!
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This right here. I feel like I have finally gotten lucky being an early adopter. I have had 0 issues reported on these forums. If I were you, I'd exchange that thing. I had a lot of creaking on my transformer and it was very annoying. I'd try to ignore it and find myself purposely making it creak cause it bugged me so much.
Not really. Aside from the CPU getting a *tad bit* warm.
Actually, when scrolling through the screens, if I have any Google widget(Books, Market, YouTube), horizontal blue pixels starting appearing. But I am sure this is a software issue, since it does not do that for the app icons.
My 32GB dark metallic back one is ... SOLID ... no clicks ... flawless.
My hardware seems solid but my microphone volume could use some boosting. I can't get anyone on here to confirm that though.
My new tab arrived today and everything was perfect until I heard a loud click when I went to pick it up again. If I so much as rest my finger on the back side next to the left speaker grill, it makes a loud pop sound. Going to exchange.. sigh.