cant transfer pictures to computer? - Nexus 4 Q&A, Help & Troubleshooting

I tried to connect my nexus 4 to my PC , but it would not recognize it under my computer like it should so I could drag and drop. I tried mounting it as MTP and PTP and neither would be recognised.
I ended up transferring my pictures using adb, but I don't know why it didn't work the standard way.
Anyone have any ideas?

Have you tried using drop box? It's really simple and automatic. Just set it to upload only on Wi-Fi
Sent from my Nexus 4 using xda app-developers app

rogerski1 said:
Have you tried using drop box? It's really simple and automatic. Just set it to upload only on Wi-Fi
Sent from my Nexus 4 using xda app-developers app
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I've used it before but I want to know why the nexus 4 was not recognised by my computer

Is Android debugging on?

Is it having trouble with installing the MTP driver ? Try turning off USB debugging, I couldn't get MTP to work until I did that.
Sent from my Nexus 4 using xda premium

Maybe you've got the same problem that we have here: http://forum.xda-developers.com/showthread.php?t=2005437
Maybe you try:
A different USB port
A different USB cable
Uninstall existing drivers + installing the drivers again
A different computer
And if all that didn't help you can join us in the above mentioned thread. We don't have a solution yet but maybe we can draw some attention to the issue.

All the driver seem to be fine and the nexus 4 is recognised via adb. It used to work before so I don't what's wrong.
Edit: yes USB debugging was on

Ok, but that's actually good! What happens if you plug it into a different usb port?

Ultraschorsch said:
Ok, but that's actually good! What happens if you plug it into a different usb port?
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It says your device could be faster with USB 2.0 and then it is not recognised.

Now that's really odd. Have you tried a different USB cable?

Ultraschorsch said:
Now that's really odd. Have you tried a different USB cable?
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I'm using the stock lg cable. I'll try with my nexus 7 cable.
Edit with my nexus 7 cable it says connected by the windows 7 notification, but when I check in computer it does not show anything

But you have seen your N4 in the explorer before, right? I have seen my N4 on my GFs windows machine as Nexus 4, not as a storage device.

Ultraschorsch said:
But you have seen your N4 in the explorer before, right? I have seen my N4 on my GFs windows machine as Nexus 4, not as a storage device.
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Click to collapse
It shows up under devices and printers, but not under my computer
Edit:maybe it has to do with android 4.2 because I just plugged in a flash drive and it showed up under my computer

And what happens if you double-click it there? Can you get your pix then?
Edit: I didn't find my N4 as a storage device, so you can't find it as a letter in your explorer but a real device.

Ultraschorsch said:
And what happens if you double-click it there? Can you get your pix then?
Edit: I didn't find my N4 as a storage device, so you can't find it as a letter in your explorer but a real device.
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Click to collapse
If I double click it it takes me to nexus 4 properties. My nexus 7 does not show up in my computer either that's what bled me to think it has to do with 4.2
Edit:nevrmind its not 4.2 because I just connected a lg motion which is running 4.0 and it does not show up either

Maybe someone with a win7 machine can chip in here, since I think it is a windows problem. I am on a linux laptop, so I can't really help you there. But good luck anyway!

Ultraschorsch said:
Maybe someone with a win7 machine can chip in here, since I think it is a windows problem. I am on a linux laptop, so I can't really help you there. But good luck anyway!
Click to expand...
Click to collapse
Thanks for your help

By George, I fixed it I went into device manager I right clicked on SAMSUNG android phone then nexus 4 under that section, then I clicked update driver. Then I clicked on browse my computer for driver software after I clicked on let me pick from a list of device drivers on my computer and I select mtp. The all of a sudden auto play came up with my device connected as a camera (ptp)
Now all my phones show up under my computer

MTP uses a completely different driver from ADB. So you can have one working but not the other.
Sent from my Nexus 4 using xda premium

steviewevie said:
MTP uses a completely different driver from ADB. So you can have one working but not the other.
Sent from my Nexus 4 using xda premium
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I have no clue sometime when I connect the nexus 4 it shows connected as adb composite device and sometimes it says mtp.Now everything works though it took me a while but I fixed it.

Related

Just formatted and now my pc won't see my epic!!

I just got a win 7 x64 ultimate install disk. Now it won't even see my phone....I downloaded the correct drivers ad still nothing. I was on win 7 x32 ultimate and installed the 32 bit drivers and all went well. Now I'm on x64 bit version and with x64 drivers it ain't find my device!!!! I'm at a loss here.
Sent from my SPH-D700 using XDA App
did you get it resolved, I had the same issue. I then move to the rear usb port, you need to look for the safley remove media icon on the task bar. It should be there. when you plug the phone in the epic should show up. If not goto disk manager in windows and make sure that the drive letter that the epic is trying to use isnt already in use, i fit is change it.
The other thing is to make sure on the phone that you have selected the correct method, IE charging etc In my case the phone would show up as raw format yet it would show up fine on another PC. all i can think of is that it was something buggy with the USB.
Try a different USB port and if that doesn't work try a different cable.
If it still doesn't work try removing the drivers for the device manually, reboot the system and reconnect the device. It should automatically discover the drivers for you running Windows 7.
Also when you connect the phone to the system does the menu pop up asking you how you would like the phone to respond to the connection (IE. Mass Storage, Phone as Modem and whatever the 3rd option is)?
RRexA3 said:
Try a different USB port and if that doesn't work try a different cable.
If it still doesn't work try removing the drivers for the device manually, reboot the system and reconnect the device. It should automatically discover the drivers for you running Windows 7.
Also when you connect the phone to the system does the menu pop up asking you how you would like the phone to respond to the connection (IE. Mass Storage, Phone as Modem and whatever the 3rd option is)?
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Click to collapse
I've never gotten those options ever. Nothing pops up on my phone. I thought it was weird since I've heard about them, but never seen it, mac or pc. Any way this is connected to usb debugging being on?
Sent from my SPH-D700 using XDA App
Edit: yup, menu came up when I turned USB debugging off.
Glad the menu came up! The question is did the computer pick up the device?
Sent from my SPH-D700 using XDA App
Nope not even with the correct samsung epic win 64bit drivers. I couldn't for the life of me get then to see my phone. Reinstalled win 7 ultimate 32bit. Saw it right when hooked up! So I guess ill stay with my x32 edition :-(
Sent from my SPH-D700 using XDA App
You probably just got some drivers crossed. Manually removing the drivers should have fixed it versus reimaging the system =/
RRexA3 said:
You probably just got some drivers crossed. Manually removing the drivers should have fixed it versus reimaging the system =/
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Click to collapse
Thought this too...but I found 3 diffrent set of epic 6 bit drivers and no go...I'm up and running now. So ima stick with x32bit for now.
Sent from my SPH-D700 using XDA App

Imac and nexus s

Imac will not read my nexus s..need help..thx in advance..!!!!
Sent from my Nexus S using XDA App
Works fine on mine. Try one of the usb ports on the keyboard. Also when you plug the phone in USB does the android USB storage screen come up?
You need to press the enable USB button on that screen before Mac will recognize it.
Sent from my Nexus S using XDA App
cavanman said:
Works fine on mine. Try one of the usb ports on the keyboard. Also when you plug the phone in USB does the android USB storage screen come up?
You need to press the enable USB button on that screen before Mac will recognize it.
Sent from my Nexus S using XDA App
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Click to collapse
Same here. Works fine. Maybe you are not enabling the USB storage mode?
Sent from my Nexus S using XDA App
csmall said:
Same here. Works fine. Maybe you are not enabling the USB storage mode?
Sent from my Nexus S using XDA App
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Don't have an iMac but I do have two MacBooks (or I did before I sold my old MacBook two days ago) and both of them picked up my Nexus S fine. Oddly, though the new MacBook never could find the phone for ADB.
I don't have A usb port on the keypad...but when I connect it to the monitor I get the little android in my phone...I enable USB storage and he turns orange..!!!
Sent from my Nexus S using XDA App
bigmizz79 said:
I don't have A usb port on the keypad...but when I connect it to the monitor I get the little android in my phone...I enable USB storage and he turns orange..!!!
Sent from my Nexus S using XDA App
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And nothing happens on the computer? It should pop up a drive called NO NAME
Note that since Snow Leopard, the default setting in Finder is to not show disks on the desktop. You have to go in the Finder and look at the list of connected disks on the top left-hand column, you'll surely see it there.
patrixl said:
Note that since Snow Leopard, the default setting in Finder is to not show disks on the desktop. You have to go in the Finder and look at the list of connected disks on the top left-hand column, you'll surely see it there.
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Click to collapse
are you sure? I'm running snow leopard and have no memory of changing that on either laptop. They both came stock with snow leopard.
Sent from my Onyx CM7 Google Nexus S!
I have a macbook with snow leopard. When I mount a drive it does not show on my desktop. I have to open finder to see it under devices. I don't know if it an option setting or not. In comparison my old Mac (before OSX) would show all drives mounted on the top under the Mac Hd Drive. Make sure you are setting your phone to connect also.
I have never had any problems on either PC or Mac.
Teknojunkee said:
I have a macbook with snow leopard. When I mount a drive it does not show on my desktop. I have to open finder to see it under devices. I don't know if it an option setting or not. In comparison my old Mac (before OSX) would show all drives mounted on the top under the Mac Hd Drive. Make sure you are setting your phone to connect also.
I have never had any problems on either PC or Mac.
Click to expand...
Click to collapse
Of course it's an option, and has been an option for as long as I have used OS X (since Tiger at the very least). Apple just changed the default in Snow Leopard.
kenvan19: if you don't see that as the default on both your Macs, could it be because you have migrated your users from previous Macs? The settings you had before would have been imported, and you would have never seen the new default...
Thx 4 ur help guys...it was the hard drive it was corrupted...they gave me a brand new 1...now beautiful...thxxxx..!!!!
Sent from my Nexus S using XDA App
Works fine for me.
Sent from my Nexus S using XDA App
bigmizz79 said:
Thx 4 ur help guys...it was the hard drive it was corrupted...they gave me a brand new 1...now beautiful...thxxxx..!!!!
Sent from my Nexus S using XDA App
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when it connected to the iMac did the phone still charge? I feel I may have this problem.
Yes it did still charge..!! The phone registered but the mac couldn't read it..
Sent from my Nexus S using XDA App
bigmizz79 said:
Yes it did still charge..!! The phone registered but the mac couldn't read it..
Sent from my Nexus S using XDA App
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Did you try another cable at all?
I'm really scared now, I'm in the same situation. I just bought a phone off eBay last week and I was told on the forum to try a new cable which I ordered and has yet to arrive.
The seller said it was "New-mint condition" mentioned nothing about a corrupt usb drive.
What can I do?? Is there anyway I can fix it myself? I really want to be able to transfer music to it.

Can't get nexus to show under my computer

Help please... I got it unlocked and rooted but can't load anything on it... can't seem to get the drivers right
Sent from my Galaxy Nexus using Tapatalk 2
if your on a CM based ROM then you need to unlock developer options and then check "enable USB debugging"
click on settings and about. keep clicking about like 8 times and it will tell you, you have unlocked developer mode. click usb debbuging.
or
I would check drivers under control panel and see if you have all your drivers up to date. It should say Android device or Nexus 10. You shouldn't have any yellow flags.
I have USB debugging enabled. In on a windows xp laptop and these drivers are crazy. I tried deleting all of my old ones and when I plug in my nexus sometimes MTP pops up... Sometimes Android Adb pops up... sometimes just adb pops up. Honestly I don't even know how I got it rooted but I'm glad I did. Used wugs toolkit
Sent from my Galaxy Nexus using Tapatalk 2
Memp2Atl85 said:
I have USB debugging enabled. In on a windows xp laptop and these drivers are crazy. I tried deleting all of my old ones and when I plug in my nexus sometimes MTP pops up... Sometimes Android Adb pops up... sometimes just adb pops up. Honestly I don't even know how I got it rooted but I'm glad I did. Used wugs toolkit
Sent from my Galaxy Nexus using Tapatalk 2
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Click to collapse
I believe that Microsoft really hates Android. I have the N4, N7, and the N10 and every one of them was a major pain in the butt getting Windows to recognize them. Of course none of them can use the same drivers..
Same problem here, diver will show but won't recognize to the point where I can get any files transfered... help?
HillsRider said:
I believe that Microsoft really hates Android. I have the N4, N7, and the N10 and every one of them was a major pain in the butt getting Windows to recognize them. Of course none of them can use the same drivers..
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Yeah but my galaxy nexus works with no problem
Sent from my Galaxy Nexus using Tapatalk 2

Nexus 4 is not recognized by computer

Hello.
Three weeks ago my Nexus 4 is recognized by my three computers (work, home and friend) like a drive. Now it is not anymore recognized by friend 's computer: I hear the sound of connection but no change in file manager. However it works fine on two other computers (home and work). In addition the Nexus 4 of my friend is always recognized by these three computers.
I tried to install N4 drivers on Friend 's computer. No change, my Nexus 4 is not recognized by friend's computer. I tried the debug mode too. No change. And the nexus 4 of my friend works on the three comptuters. Very frustrating .
These two Nexus 4 is updated with 4.2.2, in stock rom, not rooted, 16Go, v11.
Does someone could help me to solve this problem without saving my data and then restoring to factory values?:highfive:
Thanks.
I forgot to write that i used only one usb wire on the same usb port. To be sure that the problem is not the wire or the usb plug.
Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out
Maybe try to uninstall the driver using the device manager?
Sent from my Nexus 4
EddyOS said:
Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out
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nhatters said:
Maybe try to uninstall the driver using the device manager?
Thanks for your answer. I will try your solution today. But I don't understand why the other nexus, unlike mine works fine on every computer.
Sent from my Nexus 4
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Envoyé depuis mon Nexus 4
EddyOS said:
Do you currently have USB Debugging turned on? Turn it off and see what happens...the reason I say is that my work PC can either see is as MTP with USB Debugging off or through adb with it on - not both.
My Windows 8 Pro laptop at home works fine for both at the same time...worth checking out
Click to expand...
Click to collapse
nhatters said:
Maybe try to uninstall the driver using the device manager?
Sent from my Nexus 4
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Thanks i will try your solutions tomorrow. But these solutions doesn't explain why one Nexus 4 works on the friend 's computer and the other Nexus 4 doesn t work: same wire and same usb plug.
I plugged the nexus on my computer. And I unistalled the driver of nexus in my device manager unplugged and plugged again the nexus. And then let windows recognize the nexus and install his own compatible driver. Thanks nhatters.
The problem was that for run application named carbon I had to install in computer first the adb driver and carbon for computer. And this driver does not recognize my nexus which have not carbon (for mobile install).
i had the same problem few minutes ago .. i just turned USB Debugging on and voila the PC detected my nexus 4.
Aha i had the same problem i just lowered the notification shade selected usb device n selected camera option and reverted back to the media transfer and that fixed it
I am having the same issue but nothing seems to work and I dont even hear the connection sound in windows. I've tried uninstalling and installing drivers with sdk, device manager, and the other thing in windows which is callew dew I think and nothing no success, also I have tried to disable usb sebugging and mtf media storage and nothing. Is the only thing left to is buy a new micro usb cable?
juan_carlos__007 said:
I am having the same issue but nothing seems to work and I dont even hear the connection sound in windows. I've tried uninstalling and installing drivers with sdk, device manager, and the other thing in windows which is callew dew I think and nothing no success, also I have tried to disable usb sebugging and mtf media storage and nothing. Is the only thing left to is buy a new micro usb cable?
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Click to collapse
Same problem for me on Windows 7. I have tried everything - different cables, different ports, enable/disable USB debugging. Even uninstalled drivers etc. It is getting detected on Windblows and is showing up in the taskbar as an USB device with a green mark. But it is not showing up as a drive or the MTP device. Frustrating to no end!
im gonna try to research in microsoft website which drivers are not originally installed in my computer and delete all the wird ones maybe some other driver from another hardeare like another cell phone or something is interfering. Hope I dont delete something that will make my computer not work right.
Same here, I can no longer transfer any files on to my Nexus 4 anymore. I'm using a PC and it no longer reads it. Only fast boot and adb on recovery works.
Sent from my Nexus 4 using xda app-developers app
reiko09 said:
Same here, I can no longer transfer any files on to my Nexus 4 anymore. I'm using a PC and it no longer reads it. Only fast boot and adb on recovery works.
Sent from my Nexus 4 using xda app-developers app
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It's not the same because I've tried adb and nothing. Your problem can be fixed by modifying google drivers. In the other hand I tried a friends nokia phone with same usb cable and started installing drivers right away.. Mine does nothing, not even a connection sound just charging. so It's not the cable. I'm starting to think the micro usb port got damaged or something really wrong with the rom but still I've tried to see if reseting the phone works and nothing.
Seems like its an issue with 4.2.2. Since last week my N4 was acting very strange. when I connect to my pc; It would connect and disconnect every second. After checking in Device Manager; my Nexus 4 was listed under SAMSUNG Android Phone . I end up uninstalling it (plus check delete driver software). Then I rebooted my computer. It reinstalled the driver and now its working. Thought my wire was broke.
This worked for me, it shall work for everyone else
Open the start menu and type in device manager and click on it, it should npbringba window up. Now at the stop it should say android device or something similar, drop down that section and right click to delete "Google ADB Interface" which was for me should be for you also. After make sure you check the box in the confirmation to delete the driver. Reboot your PC plug in your device and enjoy!!!

[Q] Nexus 4 charging but doesnt connect as mtp adb or fastboot

Hello sir,
I have a nexus 4 stock unlocked and android 4.4.2 KOT4H i have a issue that my phone is connected for charging on pc but doesn't show up as mtp adb or even fastboot , however it connected for sometime during the day and when i rebooted it ..!! It was just charging and again no adb fastboot or mtp! Please help me solve the issue
Most likely issues would be either drivers, USB cable or USB port. Try a different PC, try to reinstall drivers, try another cable, check to see if any physical damage to USB. Maybe test to see if adb over WiFi works ad well to help narrow down the issue
Sent from my Nexus 4 using XDA Premium 4 mobile app
I have the same problem often too. What I do to fix it ranges from so many things. Some times a simple reboot helps (PC and phone) sometimes a different PC helps. Sometimes switching to PTP instead of MTP helps adb. Sometimes its the driver. Use a universal adb driver. Or use nexus 4 drivers. Or sometimes it's the SDK. Redownload the SDK and install the Google USB driver things. I have never got wireless adb working so you can try it. Sometime switching to USB 2.0 or 3.0 helps. Or switching to the ones on the front of my case helps, Even though I have a good motherboard. Try using adb in recovery.
Oh and last thing. It might be your custom kernel/rom (if your running one). Or USB fast charge is on. Just a possibility. Hope this helps.
Sent from my Nexus 4 using xda app-developers app
no i tried everything in my windows pc it doesnt even connect as adb now
I cant connect my device from adb or fastboot , the phone is just charging, the usb cable is fine i tested other phones too.. I and what is fast charging?
Fast charging means sucking more power from the USB port to charge faster. Anyways do other android devices show up when you type adb devices with others plugged in?
Sent from my Nexus 4 using xda app-developers app
yesss every device is visible
gravitysandwich said:
Fast charging means sucking more power from the USB port to charge faster. Anyways do other android devices show up when you type adb devices with others plugged in?
Sent from my Nexus 4 using xda app-developers app
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Yes all devices are mounting as mtp adb and fastboot but not mine
Make sure you got good drivers, like the ones I mentioned. And make sure you have ADB on(about phone > tab build number, then in developer options enable adb) and try changing/ messing around with storage mounts ( storage > tap option/menu at corner> USB computer connection) that's all I got. hope I help. I don't what's wrong though...
Sent from my Nexus 4 using xda app-developers app
yesss drivers are correct
gravitysandwich said:
Make sure you got good drivers, like the ones I mentioned. And make sure you have ADB on(about phone > tab build number, then in developer options enable adb) and try changing/ messing around with storage mounts ( storage > tap option/menu at corner> USB computer connection) that's all I got. hope I help. I don't what's wrong though...
Sent from my Nexus 4 using xda app-developers app
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Yes i have everything , two days ago everything was working with my phone and then suddenly when i connected my phone i saw that the phone was just charging and not even connected as mtp!
Can anyone help me! :'( :crying:
so there's hardware problem then
RolF2 said:
so there's hardware problem then
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What kind of hardware problem is this do need to get the charging port connector replaced?
looks like connector fault if sometimes it's working & sometimes not ...
RolF2 said:
looks like connector fault if sometimes it's working & sometimes not ...
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Click to collapse
I doubt it, could be though. Thank god the USB port on the nexus 4 is easily replaceable. In this situation, go download a toolkit (I know, they are bad), and install the adb drivers from there. And try doing some adb/fastboot commands in he toolkit. Also try relocking/unlocking the Bootloader/rooting because that involves fast boot and adb commands. Last thing I would do is try a different PC. Even if all your phones work on the PC your using right now.
Sent from my Nexus 4 using xda app-developers app
im having this exact problem and have tried everything i can think of.....leads diff pc drivers but nothing
why do so many of these threads just stop???????????ive tried EVERYTHING. ALL I CAN MAKE ANY PC SEE MY PHONE IS AS AN UNKNOWN DEVICE...........DIFFERENT PCS USB LEADS ETC...................WHAT IS WRONG WITH THE PIECES OF ****??????????????
Wow, all caps... That gets people flocking to help quickly...
Sounds like you need to uninstall then reinstall proper drivers manually or move to a Linux PC
Sent from my Nexus 4 using XDA Premium 4 mobile app

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