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Okay, well, I've tried multiple custom ROM's, I've sbfed, I've done literally everything I can possibly do to try to get this issue to go away, but it still remains.
Basically, if I am on a phone call, I hear a static like noise in the background. It almost sounds like the camera shutter is moving around when I'm listening to what the person on the other line is saying... its nowhere near terrible, but it is a slight annoyance as I do not have crystal clear calls like I usually do (I had crystal clear calls on my D1, and my brothers phone has crystal clear calls, too, so I know it's not my signal thats causing it).
I am still within my 30-day return window... but that ends on 12/22/10 and I am currently on a custom ROM for 2.3.340 so I can't sbf back to stock android.
What should I do? Get a replacement? Can a baseband update fix my problem? HELP!!!
Looks like hardware issue. Not software. Send it back and get a replacement.
Won't VZW notice that my DX is rom'd and rooted?
May be a shot in the dark, but you may want to uncheck Enhanced Audio under Sounds, Media Audio Effects, Phone Speaker. It seems plausible to me that the settinngs for your phone speaker are used for the earpiece as well. I know I was having problems with the wired connection using Enhanced Audio and would get a slight background static noise when using it. Again, just a shot in the dark, and anyone is welcome to inform me if I am off base...
Also, you can always just use TBH .340 files with RSD to put your system to stock .340 if you have to return it.
If you blow hard into the earpiece (reccomend a can of compressed air) does the sound lessen or go away? If so, its hardware.
Either get a replacement, or shoot more compressed air into the earpiece like myself and many others have. Reccomend you replace it, I'm just lazy.
I had this same exact problem a couple days ago. It sounded like the earpiece was rattling around when people talked, and even the ringer was buzzing a lot. As you know, its very irritating and upsetting considering how expensive and praised the X is. I was within the 30 day window though and I went and exchanged it. Call quality on this phone is now perfect with no buzz whatsoever, even at full volume. Go exchange! You deserve a working phone .
Also interesting, the first phone I bought already had the battery in it out of the box, the new one didn't. And the top of the lcd had rounded edges instead of square which I though was peculiar...
Sent from my DROIDX using XDA App
Also interesting said:
Maybe Verizon got infiltrated by the Chinese and their DroidX knock-offs? LoL
You can't say it is not possible.
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jeftep said:
If you blow hard into the earpiece (reccomend a can of compressed air)
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+1 to this and if it doesn't work, one of my ex's is the best blower I've had.
Try this: http://www.breakandmake.com/2010/07/15/how-to-increase-droid-x-call-quality/
I got mine yesterday, everything works fine except its microphone's quality. The other people hear me like I talk from distance away.
Is this common problem or just mine?
Thank you
This is something that I experienced initially when I got my Atrix, I resolved it by moving the phone up closer to my mouth. I tend to let the phone hang from my ear where I hold it near the top and it put's some distance between me and the mic. I'm a former iPhone user and was lazy with where the phone sat on the side of my head, once I made this change though people have said I sound clearer than when I was on my iPhone.
I can't talk closer, the speaker is exactly on my ear. It looks the microphone has very bad sensitivity. Too bad all Motorola cellphones i had in the past they had excellent quality.
Sent from my MB860 using XDA App
Active nooise cancle
I have same problem, I turned off noise cancellation and got some improvement. I'm pretty sure it is a software issue. I also put a clear bra type case on it from some 3m stuff I have, I didn't cut out for the mic on the back. I'm hoping this too helps but have not tried yet.
To be fair to all those considering Note, after all praising (I still do think it's best phone in the world right now), there are definitely drawbacks.
Here is one for example:
The regular phone speaker above the screen (not the loud one on the back) is not pointing sound into one direction. You can even speak on the phone with back side of Galaxy Note put to you ear, you will still be able to hear everything clearly, even on low volume.
On top volume, it is comparable to speaker phone on some other phones, so if you pick up a phone while surrounded by other people (unless you are in very loud place) they will hear the other person.
While in the office, I noticed myself turning volume down a lot when I pick up the phone.
I dont have this kind of problem , my old Nokia phone does.
Sure someone can hear some of the content near the phone you are talking in a dead silent arwa, it's inevitable.
I feel Gnote already perform quite well compare to the other phones, like HTCs in this area
Sent from my GT-N7000 using XDA App
to be honest id rather it was loud and have the ability to turn the volume down than it be too quiet and unable to turn the volume up
as my mum used to say,if its cold its better to have a coat and be able to take it off if you get hot than be cold and need a coat and not have one
Richy99 said:
to be honest id rather it was loud and have the ability to turn the volume down than it be too quiet and unable to turn the volume up
as my mum used to say,if its cold its better to have a coat and be able to take it off if you get hot than be cold and need a coat and not have one
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It's not a question of whether badly working phone is better than no phone. It's a question of best phone being of high quality. In this case its potential privacy concern.
I switched from iPhones, where it was not an issue. If you put it tight to your ear in silent room, none else hears the person on the other end. Even on loud.
Like I've said above, on Note in silent room regular speaker (not the loud speaker) is comparable to loud speaker on some other phones. You can hear through the phone! Test yourself, make a call with screen side out, battery cover side to your ear, you might be surprised, that it's practically no difference what side you hold it to the ear, even on lowest in-call volume you can still comfortably speak with wrong side of the phone touching your ear.
I have not tried other Notes than mine, but I seriously doubt that it is one time occurrence, seems to me like an engineering issue, not enough sound insulation behind the speaker, just few thin layers of plastic.
If it is such a privacy concern, why not use a bluetooth headset or earbuds? Why not leave the room instead of taking the call in the room?
I mean there are more options that just sitting there letting everyone else hear your conversation if you feel that you have something to hide. But then again, your talking so they naturally are going to hear at least 1 part of the conversation no matter what. So I fail to see how you can really be concerned with privacy when they hear everything you say anyways, right?
If you were that worried about privacy you would send texts, emails or use an IM program to send messages so that no one knew what was being said or talked about. But since you are willing to sit in the room and let them listen to what at least you are saying, then you are not overly concerned with them at least hearing part of the conversation.
When I get a call that I dont want anyone else to hear I either leave the room, put on my earbuds or tell the person I will call them back when I can talk. So really it isnt about privacy concerns at all, it is just an inconvience for you to know that the speaker is loud. Louder than you are used to at least.
Fuuny that you mention this because i never thought i'll use those bt headsets until i own the Note. Each time i put it in my ear, my worry is not the volume but the number of heads turning towards me and the the sheepish grin that follows.
--- --- --- ---
A damn proud Galaxy Note owner.
Maybe try turn down the volume and using a case.
I wonder how those HTC phones perform because they all have ear speakers that are wide across the width of the phone itself.
eksasol said:
Maybe try turn down the volume and using a case.
I wonder how those HTC phones perform because they all have ear speakers that are wide across the width of the phone itself.
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Lol..the speaker grill on HTC phone what we call it, is just a gimmick. If we see inside, the speaker none the less is only small portion on the middle side
Sent from my GT-N7000 using XDA App
Astrum said:
While in the office, I noticed myself turning volume down a lot when I pick up the phone.
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That's a really good point. Something else to improve in the Note2 along with moving power button!
Sent from my Amiga GT-N7000 using XDA Premium.
If I place my Nexus 4 against my ear, I can hear high pitched screeching and some popping coming from the earpiece, even when a call is not taking place. At first I thought it was a heat issue, maybe some capacitors or something getting a bit hot and whistling, so I turned the phone off and the noises stopped instantly.
This is pretty annoying and surely shouldn't be happening
Yes, mine too
losimagic said:
If I place my Nexus 4 against my ear, I can hear high pitched screeching and some popping coming from the earpiece, even when a call is not taking place. At first I thought it was a heat issue, maybe some capacitors or something getting a bit hot and whistling, so I turned the phone off and the noises stopped instantly.
This is pretty annoying and surely shouldn't be happening
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I'm glad you posted that, mine does it too - and I thought I had a faulty phone.
According to support I'm the first to report such a problem, have you called support about it? - 0800 328 6081.
The more of us that call, the better the chance it's sorted (if it's possible).
I can't live with that noise, it's too loud for me as I have sensitive hearing on interference like that.
So it looks like I'm sending mine back for a refund and go buy a S3
It does sound like poor build quality in suppressing electrical interference to the ear speaker, as you say capacitors or even a processor is leaking noise to that speaker in the same way cell/mobile radio causes to external speakers when brought close to them.
WOW so many problems already with this thing!!! I don't know about this phone right now
rshea said:
I'm glad you posted that, mine does it too - and I thought I had a faulty phone.
According to support I'm the first to report such a problem, have you called support about it? - 0800 328 6081.
The more of us that call, the better the chance it's sorted (if it's possible).
I can't live with that noise, it's too loud for me as I have sensitive hearing on interference like that.
So it looks like I'm sending mine back for a refund and go buy a S3
It does sound like poor build quality in suppressing electrical interference to the ear speaker, as you say capacitors or even a processor is leaking noise to that speaker in the same way cell/mobile radio causes to external speakers when brought close to them.
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I returned it to the store for a refund - they refused to swap it for another as they couldn't hear it . I've ordered another which I should get tomorrow, and if that has the same issue I'm not sure what to do - it doesn't really sound like something that can be fixed through software, does it?
I asked on another forum and one person replied saying that there's was ok, but maybe they're ears just aren't as sensitive as ours.
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
losimagic said:
I returned it to the store for a refund - they refused to swap it for another as they couldn't hear it . I've ordered another which I should get tomorrow, and if that has the same issue I'm not sure what to do - it doesn't really sound like something that can be fixed through software, does it?
I asked on another forum and one person replied saying that there's was ok, but maybe they're ears just aren't as sensitive as ours.
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
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I think you're right, I too always heard a CRT working (I still can when I see one working!)
Maybe we're hearing interference the average user is not going to hear.
If anyone else is reading this and owns a Nexus 4, try calling your voicemail (which I assume would be free for you) - during the call wait for a few seconds and listen carefully, it's more obvious when you're not talking and in a call.
The noise is almost like having a small fly trapped between the phone and your ear at times, it also reminds me of the noise a hard drive makes at times and most of us know what that sounds like.
rshea said:
I think you're right, I too always heard a CRT working (I still can when I see one working!)
Maybe we're hearing interference the average user is not going to hear.
If anyone else is reading this and owns a Nexus 4, try calling your voicemail (which I assume would be free for you) - during the call wait for a few seconds and listen carefully, it's more obvious when you're not talking and in a call.
The noise is almost like having a small fly trapped between the phone and your ear at times, it also reminds me of the noise a hard drive makes at times and most of us know what that sounds like.
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I got it even when I wasn't on a call - a few seconds after powering up the phone and it was there
You guys are nerds
No, I can feel your pain! Hopefully you guys can sort this out and this is in general not a common problem with the N4.
i don't have this issue
It seems to be an issue with the electromagnetic shielding. I get this problem when I am next to my sound system and amplifier. Those things arent shielded. Now in school where theres basically nothing else here my earpiece is completely clean. Not even a hiss.
does it also emit a sound when it is swithced on, but the screen is off? i remember i had sth. like this (high-pitched sound) on my first google nexus s, but it was clearly coming from the screen rather than the earpiece.
Received a replacement today - it's A LOT better. There's still a very feint buzz, but it's barely noticeable.
Hallucinogen775 said:
does it also emit a sound when it is swithced on, but the screen is off? i remember i had sth. like this (high-pitched sound) on my first google nexus s, but it was clearly coming from the screen rather than the earpiece.
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Yes, even did it without a simcard inside. Definitely coming from the earpiece, if I moved my ear down the phone it was quieter/silent.
What about in airplane mode?
jacklebott said:
What about in airplane mode?
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Didn't test the previous one in airplane mode, but just tried this one and it's the same.
Definitely getting the same issue with my N4; screen on or off. Can't imagine this being fixed by firmware, sounds like a bad hardware design.
I'm also once of these people who gets irritated by the sound of DVD Players/VCR/TV etc. But two other people I have shown seem to think its an issue too.
It's good to read a replacement was better, that's made my day.
The problem is certainly a electromagnetic shielding issue with the earpiece, I can stand in a middle of a field and it has that sound you often get from PC or Hi-Fi speakers when you stand close to them.
But with the earpiece you can't move it of course - so clearly a design flaw, and hopefully only on a batch?
That said, it does seem to be an intermittent fault, I've also noticed it doesn't happen within the first 10-30 seconds of a call. I wonder if the phone stops all background processes during the start of a call, but then later kicks in which causes those noises.
losimagic said:
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
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I can hear the high pitched noise from a CRT from, like, 100'. Can a lot of other people really not hear them? Also, deer/dog/insect deterrents that people use in their homes and yard give me an instant headache from the sound. Great. This does not bode well. Oh well, I'll cross that bridge if/when I get to it.
Same here
estallings15 said:
I can hear the high pitched noise from a CRT from, like, 100'. Can a lot of other people really not hear them? Also, deer/dog/insect deterrents that people use in their homes and yard give me an instant headache from the sound. Great. This does not bode well. Oh well, I'll cross that bridge if/when I get to it.
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Exactly that, those who can't hear those audible repellents for pets, or not hear the Apps available which also emit very annoying high pitch sounds - then would not be bothered by the noise we mention here.
I'm certain if I took my N4 into a shop, the typical response from staff would be "we can't hear it"
I have this issue with my phone as well. Screen on or off. Charging or not. Noise is still present.
Been using my phone for a bit over a day now and I noticed that the bottom speaker has a slight rattling noise to it, especially at full blast. It's almost as if the speaker is too loud for its own good. It is really noticeable with higher-pitched tunes, such as the one from the following link:
https://youtu.be/GYtck_85rJQ
Can anyone test this out and confirm?
Volume-wise, they seem to be pretty even. However, as someone who listens to music a lot, I know this is going to drive me crazy.
By the way, this issue is obviously not present when connected to a headphone or via Bluetooth. So its definitely the speaker itself.
Sent from my Nexus 6P using Tapatalk
akarol said:
Been using my phone for a bit over a day now and I noticed that the bottom speaker has a slight rattling noise to it, especially at full blast. It's almost as if the speaker is too loud for its own good. It is really noticeable with higher-pitched tunes, such as the one from the following link:
https://youtu.be/GYtck_85rJQ
Can anyone test this out and confirm?
Volume-wise, they seem to be pretty even. However, as someone who listens to music a lot, I know this is going to drive me crazy.
By the way, this issue is obviously not present when connected to a headphone or via Bluetooth. So its definitely the speaker itself.
Sent from my Nexus 6P using Tapatalk
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My phone has a rattle on the top speaker. I received a new device from Google which had a jaundice yellow screen but no rattle. I sent back the device with the bad screen and will request another RMA for the original device.
I read this & gave mine a good shake. I'm good but I'm glad you posted to look out for it.
Just tested on 2 phones, both seem fine.
madmuthertrucker said:
I read this & gave mine a good shake. I'm good but I'm glad you posted to look out for it.
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I'm pretty sure he means the noise the speaker makes while playing music, not a physical rattle from shaking the device.
Yes. It's more like a buzzing sound when something high pitched is playing. As if the speaker can't handle the loud volume.
Oh I see. Ok I tested the video and mine is fine. The speakers don't sound over driven.
Sent from my Nexus 6P using Tapatalk
akarol said:
Been using my phone for a bit over a day now and I noticed that the bottom speaker has a slight rattling noise to it, especially at full blast. It's almost as if the speaker is too loud for its own good. It is really noticeable with higher-pitched tunes, such as the one from the following link:
https://youtu.be/GYtck_85rJQ
Can anyone test this out and confirm?
Volume-wise, they seem to be pretty even. However, as someone who listens to music a lot, I know this is going to drive me crazy.
By the way, this issue is obviously not present when connected to a headphone or via Bluetooth. So its definitely the speaker itself.
Sent from my Nexus 6P using Tapatalk
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@akarol, what's the manufacturing date of your 6P? To see your manufacturing date, boot into the bootloader and select "Barcode". One of the barcodes should have a date, mine was October 31st. I'm curious to see if the speaker rattle issue is particular to some 6Ps manufactured on certain dates. I'm pretty sure I experienced some slight rattling on my bottom speaker while playing the music rhythm game Deemo. It doesn't really bother me that much though, and it would be too much of a hassle for my parents if I were to RMA the device, especially so soon after I just got it.
Got mine 2 weeks ago from Best Buy Canada, but didn't notice that issue at first. I suspect that this may be amplified by time, or maybe I just didn't pay attention at firt. I did what you said to see the manufacturing date and mine is October 24th. Maybe this is specific to early production devices. I am gonna exchange it in store today and see if the new one is fine.
Can anyone with this issue confirm if the new one is fine or the same?
Thanks.
I think it's present on all devices and those who say aren't there just don't have the ears for it. I'm on my 3rd RMA and it's still there. All 3! I'll probably just keep the original device.
Sent from my Nexus 6P using Tapatalk
akarol said:
I think it's present on all devices and those who say aren't there just don't have the ears for it. I'm on my 3rd RMA and it's still there. All 3! I'll probably just keep the original device.
Sent from my Nexus 6P using Tapatalk
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The video you posted doesn't cause it for me. However, the launch screen of clash of clans does. Ah well.
About 3 days ago I started noticing this issue on mine. Mainly, when I was receiving a text, the tone sounded really over-driven for the speaker.
Then I was watching a YouTube video today, and I noticed it a lot. I honestly think it's the speaker itself slightly rattling with high pitched noises.
Kind of disappointed in this. I don't feel like sending it back, but it's sad. Maybe a kernel with a good amount of audio control can solve this. Maybe if I could tune down the highs a bit.
I don't have Nexus Protect or anything, but I know the device is still covered under warranty. Is this something that could easily be claimed under warranty, or probably not?
I honestly think it's a design that flaw. I have it in all 3 of my speakers. All 3 of them it's with the bottom speaker. I don't think RMAing or sending it in would solve anything. Maybe some time after when it's been addressed. I'll learn to live with this knowing that I don't usually keep these things past a year anyways.
Sent from my OnePlus One using Tapatalk
My current issue is with the top speaker, instead of the bottom. And my top speaker is getting progressively worse. It's a very annoying buzzing/high pitched static noise that comes with almost any sound. Notifications, alarms, phone ringer, YouTube videos, etc. Its getting worse, and so I submitted an RMA and have a replacement coming out.
Since you say yours is with the bottom, and mine is strictly with the top, it sounds interesting.
Mine is almost bad enough though that you wouldn't want to live with it. I'll try and get a recording of it.
anyone have any updates on this? I just got mine nexus 6p about 2 weeks ago and it's been driving me nuts. The top speaker has a buzzing sound when playing certain videos, songs or notification tones. One specifically is the "Tethys" notification tone that causes the buzzing pretty badly. I have tried viper4android and tried every configuration possible and it still has the buzzing. Has anyone managed to get a device that does not have this issue?
I've got this similar problem too, with my top speaker. Testing my speakers with this video: https://youtu.be/qNf9nzvnd1k?t=54s top one starts buzzing at approximately 250 Hz, even on half of the volume. Bottom speaker is crystal clear (maybe with exception of 100% volume, but I'm ok with this). After reading this thread's posts I'm not sure if I should send it back on warranty, especially that my N6P is free of any other flaws.
Interesting: bootloader barcode screen shows 12-10-2015 - that's quite old unit, considering the fact that I bought it in the middle of January...
Honestly, I went through 3 and they all had some rattling. Over the months, I haven't noticed it anymore. Either I forgot about it, or it actually improved. As long as the volume is even on both, I wouldn't risk getting a worse device.
Sent from my OnePlus One using Tapatalk
I have the exact same problem with top speaker buzz, really noticeable with the tethys notification sound and in youtube videos with deeper sounds. I have tried RMA'ing twice, the first one the speakers were perfect but had a screen problem so I sent it back and kept my original, and the second had the exact same speaker problem so I kept the original again. I am very frustrated with this. A question I have though is when I just leave my finger on the left corner of the speaker that buzzes, it stops buzzing. Has anyone tried any home repairs? What if we were to put a drop of super glue in the left corner of the speaker? is that likely to fix the problem? I appreciate the help guys.
nicemsp said:
I have the exact same problem with top speaker buzz, really noticeable with the tethys notification sound and in youtube videos with deeper sounds. I have tried RMA'ing twice, the first one the speakers were perfect but had a screen problem so I sent it back and kept my original, and the second had the exact same speaker problem so I kept the original again. I am very frustrated with this. A question I have though is when I just leave my finger on the left corner of the speaker that buzzes, it stops buzzing. Has anyone tried any home repairs? What if we were to put a drop of super glue in the left corner of the speaker? is that likely to fix the problem? I appreciate the help guys.
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What do you mean by screen problem?
Rasool-Hamilton said:
What do you mean by screen problem?
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Are you serious?