Database Users

[Q] For those with their Nexus 4, is the earpiece making a screeching noise?

If I place my Nexus 4 against my ear, I can hear high pitched screeching and some popping coming from the earpiece, even when a call is not taking place. At first I thought it was a heat issue, maybe some capacitors or something getting a bit hot and whistling, so I turned the phone off and the noises stopped instantly.
This is pretty annoying and surely shouldn't be happening

Yes, mine too
losimagic said:
If I place my Nexus 4 against my ear, I can hear high pitched screeching and some popping coming from the earpiece, even when a call is not taking place. At first I thought it was a heat issue, maybe some capacitors or something getting a bit hot and whistling, so I turned the phone off and the noises stopped instantly.
This is pretty annoying and surely shouldn't be happening
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Click to collapse
I'm glad you posted that, mine does it too - and I thought I had a faulty phone.
According to support I'm the first to report such a problem, have you called support about it? - 0800 328 6081.
The more of us that call, the better the chance it's sorted (if it's possible).
I can't live with that noise, it's too loud for me as I have sensitive hearing on interference like that.
So it looks like I'm sending mine back for a refund and go buy a S3
It does sound like poor build quality in suppressing electrical interference to the ear speaker, as you say capacitors or even a processor is leaking noise to that speaker in the same way cell/mobile radio causes to external speakers when brought close to them.

WOW so many problems already with this thing!!! I don't know about this phone right now

rshea said:
I'm glad you posted that, mine does it too - and I thought I had a faulty phone.
According to support I'm the first to report such a problem, have you called support about it? - 0800 328 6081.
The more of us that call, the better the chance it's sorted (if it's possible).
I can't live with that noise, it's too loud for me as I have sensitive hearing on interference like that.
So it looks like I'm sending mine back for a refund and go buy a S3
It does sound like poor build quality in suppressing electrical interference to the ear speaker, as you say capacitors or even a processor is leaking noise to that speaker in the same way cell/mobile radio causes to external speakers when brought close to them.
Click to expand...
Click to collapse
I returned it to the store for a refund - they refused to swap it for another as they couldn't hear it . I've ordered another which I should get tomorrow, and if that has the same issue I'm not sure what to do - it doesn't really sound like something that can be fixed through software, does it?
I asked on another forum and one person replied saying that there's was ok, but maybe they're ears just aren't as sensitive as ours.
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.

losimagic said:
I returned it to the store for a refund - they refused to swap it for another as they couldn't hear it . I've ordered another which I should get tomorrow, and if that has the same issue I'm not sure what to do - it doesn't really sound like something that can be fixed through software, does it?
I asked on another forum and one person replied saying that there's was ok, but maybe they're ears just aren't as sensitive as ours.
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
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Click to collapse
I think you're right, I too always heard a CRT working (I still can when I see one working!)
Maybe we're hearing interference the average user is not going to hear.
If anyone else is reading this and owns a Nexus 4, try calling your voicemail (which I assume would be free for you) - during the call wait for a few seconds and listen carefully, it's more obvious when you're not talking and in a call.
The noise is almost like having a small fly trapped between the phone and your ear at times, it also reminds me of the noise a hard drive makes at times and most of us know what that sounds like.

rshea said:
I think you're right, I too always heard a CRT working (I still can when I see one working!)
Maybe we're hearing interference the average user is not going to hear.
If anyone else is reading this and owns a Nexus 4, try calling your voicemail (which I assume would be free for you) - during the call wait for a few seconds and listen carefully, it's more obvious when you're not talking and in a call.
The noise is almost like having a small fly trapped between the phone and your ear at times, it also reminds me of the noise a hard drive makes at times and most of us know what that sounds like.
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I got it even when I wasn't on a call - a few seconds after powering up the phone and it was there

You guys are nerds
No, I can feel your pain! Hopefully you guys can sort this out and this is in general not a common problem with the N4.

i don't have this issue

It seems to be an issue with the electromagnetic shielding. I get this problem when I am next to my sound system and amplifier. Those things arent shielded. Now in school where theres basically nothing else here my earpiece is completely clean. Not even a hiss.

does it also emit a sound when it is swithced on, but the screen is off? i remember i had sth. like this (high-pitched sound) on my first google nexus s, but it was clearly coming from the screen rather than the earpiece.

Received a replacement today - it's A LOT better. There's still a very feint buzz, but it's barely noticeable.

Hallucinogen775 said:
does it also emit a sound when it is swithced on, but the screen is off? i remember i had sth. like this (high-pitched sound) on my first google nexus s, but it was clearly coming from the screen rather than the earpiece.
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Yes, even did it without a simcard inside. Definitely coming from the earpiece, if I moved my ear down the phone it was quieter/silent.

What about in airplane mode?

jacklebott said:
What about in airplane mode?
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Didn't test the previous one in airplane mode, but just tried this one and it's the same.

Definitely getting the same issue with my N4; screen on or off. Can't imagine this being fixed by firmware, sounds like a bad hardware design.
I'm also once of these people who gets irritated by the sound of DVD Players/VCR/TV etc. But two other people I have shown seem to think its an issue too.

It's good to read a replacement was better, that's made my day.
The problem is certainly a electromagnetic shielding issue with the earpiece, I can stand in a middle of a field and it has that sound you often get from PC or Hi-Fi speakers when you stand close to them.
But with the earpiece you can't move it of course - so clearly a design flaw, and hopefully only on a batch?
That said, it does seem to be an intermittent fault, I've also noticed it doesn't happen within the first 10-30 seconds of a call. I wonder if the phone stops all background processes during the start of a call, but then later kicks in which causes those noises.

losimagic said:
I remember as a kid, I could hear CRT TVs from a long way off (no sound was coming through the speakers) and nobody else could.
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Click to collapse
I can hear the high pitched noise from a CRT from, like, 100'. Can a lot of other people really not hear them? Also, deer/dog/insect deterrents that people use in their homes and yard give me an instant headache from the sound. Great. This does not bode well. Oh well, I'll cross that bridge if/when I get to it.

Same here

estallings15 said:
I can hear the high pitched noise from a CRT from, like, 100'. Can a lot of other people really not hear them? Also, deer/dog/insect deterrents that people use in their homes and yard give me an instant headache from the sound. Great. This does not bode well. Oh well, I'll cross that bridge if/when I get to it.
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Click to collapse
Exactly that, those who can't hear those audible repellents for pets, or not hear the Apps available which also emit very annoying high pitch sounds - then would not be bothered by the noise we mention here.
I'm certain if I took my N4 into a shop, the typical response from staff would be "we can't hear it"

I have this issue with my phone as well. Screen on or off. Charging or not. Noise is still present.

Another form of earpiece buzz?

Sorry if this has been posted before, but I don't think it has because I check the forums daily.
Sometimes, when I get in a call with someone, my earpiece will make a very loud buzzing noise, and it's not the regular small background buzz. It's not even a buzz, It's more like a blasting sound, and you cannot hear voices when the sound is on, and I have to end the call, and call back to fix it. Any idea what this could be? It also happened on stock rom, and custom rom with a custom kernel.

I'm starting to lose hope on this phone. I've gotten 2 replacements so far, and both have had a high pitched sound coming from the earpiece, wether on voice calls or not. Is this crap just found on some N4's or pretty much all of them? I've never had such a poorly put together device. I don't mind the yellowish screen, the rattle, the hot back, or any other minor defect. Just feels like I'll never get a good one. *sigh*

It's my third phone and it still has the buzzing everything else besides the bottom plastic creaking when I press it but everything else is fine so I'm gonna keep it.
Sent from my Nexus 4 using xda app-developers app

[Q] Really quiet microphone. Normal?

Hi guys, I didn't see anything posted here about this so maybe it's just my phone, but does anyone else seem to have a quiet microphone? People are telling me they can barely hear me. I notice this issue on all ROMs including stock, and even though I have the phone NV unlocked for AT&T, even the sound recorder app is playing back my audio at a low volume.
Has anyone else experienced this? Is there any fix (software or hardware)?

If you have taken the phone to the gym and sweat or simply haven't cleaned out the mic area that will probably fixture issue. I took the phone to the gym a couple times and my fiance couldn't hear me afterwards whatsoever. Cleaned the mic and all of as back to normal.
Sent from my XT907 using xda app-developers app

Jersey846 said:
If you have taken the phone to the gym and sweat or simply haven't cleaned out the mic area that will probably fixture issue. I took the phone to the gym a couple times and my fiance couldn't hear me afterwards whatsoever. Cleaned the mic and all of as back to normal.
Sent from my XT907 using xda app-developers app
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Click to collapse
Hmm, well the mic area looked clean to me, but this was a pre-owned phone I bought from Swappa so I'm not sure if the previous owner did anything. In any case, I called some friends and they said they could hear me fine. I don't know if cleaning the mic did the trick, because using a voice recorder app it still sounds low, but as long as other people can hear what I say, I'm fine with it. Thanks a lot for your help!

phantomsniper773 said:
Hmm, well the mic area looked clean to me, but this was a pre-owned phone I bought from Swappa so I'm not sure if the previous owner did anything. In any case, I called some friends and they said they could hear me fine. I don't know if cleaning the mic did the trick, because using a voice recorder app it still sounds low, but as long as other people can hear what I say, I'm fine with it. Thanks a lot for your help!
Click to expand...
Click to collapse
Glad it's working better.. let me know if it persists and I'll do some more research.

I recently snagged an M from Craigslist. The phone is in pretty much brand new condition, not a scratch on this thing, the guy even threw in a brand new Otter Box case for it. It works great, except for the terrible mic quality. No matter who I call, they all complain about the quality, whether I have 5 bars of 4G or not. I've downloaded a few voice recorder apps, and they seem to record in fairly reasonable quality, so I'm not quite sure what the deal is. I've been looking for any reference to poor mic quality for the xt907 for a few days now and this is one of maybe 3 threads on the topic. So obviously it's not a very widespread issue. But I'd still like to be able to use my new phone without resorting to Bluetooth or a wired headset.
Does anyone have any experience with this issue? Or replacing the actual physical mic inside the phone? I've found replacement parts here and there, but they all just say 'XT907 Replacement Mic" etc. If someone has an actual model/part number for the microphone, or know where to find it, I'd greatly appreciate the info.
For the OP, when you cleaned your mic, how exactly did you go about it? I've hit it with compressed air but I haven't taken the phone apart yet.
Thanks again for any help.

WusteHase said:
I recently snagged an M from Craigslist. The phone is in pretty much brand new condition, not a scratch on this thing, the guy even threw in a brand new Otter Box case for it. It works great, except for the terrible mic quality. No matter who I call, they all complain about the quality, whether I have 5 bars of 4G or not. I've downloaded a few voice recorder apps, and they seem to record in fairly reasonable quality, so I'm not quite sure what the deal is. I've been looking for any reference to poor mic quality for the xt907 for a few days now and this is one of maybe 3 threads on the topic. So obviously it's not a very widespread issue. But I'd still like to be able to use my new phone without resorting to Bluetooth or a wired headset.
Does anyone have any experience with this issue? Or replacing the actual physical mic inside the phone? I've found replacement parts here and there, but they all just say 'XT907 Replacement Mic" etc. If someone has an actual model/part number for the microphone, or know where to find it, I'd greatly appreciate the info.
For the OP, when you cleaned your mic, how exactly did you go about it? I've hit it with compressed air but I haven't taken the phone apart yet.
Thanks again for any help.
Click to expand...
Click to collapse
Compressed air would probably work, I just blew into it to clear any dust, and I tried to take a small microfiber cloth and insert the corner into the mic piece just in case there was any extra dust, though the mic hole was pretty clean to begin with.
I mostly had the problem when I called my dad though, and I found out the problem was a problem with the earpiece in the Droid 2 Global that my dad was using. When I switched him to an older Sony Ericsson w518a, the voice still seemed a *tiny* bit quieter than I think it should, but by no means was it as bad as with the Droid 2 Global.
tl;dr: I pretty much came to the conclusion that the earpiece of the other person was faulty, not the mic of the Razr M.

I also have the same issue with the outgoing voice quality of the Razr M. After a lot of researching I have come to the conclusion that it is actually the Noise-Cancelling feature of the phone that is not tuned correctly or outright defective on some devices. The secondary mic is located on top of the back camera. If you try to cover it completely with tape or something rigid, the voice quality improves somewhat.
Since the default phone application is the only one that seems to utilize the noise cancelling feature, it also seems to be the only one that suffers from horrendous outgoing voice quality. All my other apps that use a mic, like Viber, Voice recorder and VoIP apps, do not have this problem.
There is no way to disable this feature, on some phones it's a simple toggle but not on the Razr M with JB. I know of other mods where it can be disabled in the Phone.apk by disassembling it and removing the lines of code that way, but I have no knowledge of doing that. If someone is able to shed some light on this process, please help us out.

Problem with noise suppression, nothing else. Try to remove second mic from the board.

Rattling Speakers!

Been using my phone for a bit over a day now and I noticed that the bottom speaker has a slight rattling noise to it, especially at full blast. It's almost as if the speaker is too loud for its own good. It is really noticeable with higher-pitched tunes, such as the one from the following link:
https://youtu.be/GYtck_85rJQ
Can anyone test this out and confirm?
Volume-wise, they seem to be pretty even. However, as someone who listens to music a lot, I know this is going to drive me crazy.
By the way, this issue is obviously not present when connected to a headphone or via Bluetooth. So its definitely the speaker itself.
Sent from my Nexus 6P using Tapatalk

akarol said:
Been using my phone for a bit over a day now and I noticed that the bottom speaker has a slight rattling noise to it, especially at full blast. It's almost as if the speaker is too loud for its own good. It is really noticeable with higher-pitched tunes, such as the one from the following link:
https://youtu.be/GYtck_85rJQ
Can anyone test this out and confirm?
Volume-wise, they seem to be pretty even. However, as someone who listens to music a lot, I know this is going to drive me crazy.
By the way, this issue is obviously not present when connected to a headphone or via Bluetooth. So its definitely the speaker itself.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
My phone has a rattle on the top speaker. I received a new device from Google which had a jaundice yellow screen but no rattle. I sent back the device with the bad screen and will request another RMA for the original device.

I read this & gave mine a good shake. I'm good but I'm glad you posted to look out for it.

Just tested on 2 phones, both seem fine.

madmuthertrucker said:
I read this & gave mine a good shake. I'm good but I'm glad you posted to look out for it.
Click to expand...
Click to collapse
I'm pretty sure he means the noise the speaker makes while playing music, not a physical rattle from shaking the device.

Yes. It's more like a buzzing sound when something high pitched is playing. As if the speaker can't handle the loud volume.

Oh I see. Ok I tested the video and mine is fine. The speakers don't sound over driven.
Sent from my Nexus 6P using Tapatalk

akarol said:
Been using my phone for a bit over a day now and I noticed that the bottom speaker has a slight rattling noise to it, especially at full blast. It's almost as if the speaker is too loud for its own good. It is really noticeable with higher-pitched tunes, such as the one from the following link:
https://youtu.be/GYtck_85rJQ
Can anyone test this out and confirm?
Volume-wise, they seem to be pretty even. However, as someone who listens to music a lot, I know this is going to drive me crazy.
By the way, this issue is obviously not present when connected to a headphone or via Bluetooth. So its definitely the speaker itself.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
@akarol, what's the manufacturing date of your 6P? To see your manufacturing date, boot into the bootloader and select "Barcode". One of the barcodes should have a date, mine was October 31st. I'm curious to see if the speaker rattle issue is particular to some 6Ps manufactured on certain dates. I'm pretty sure I experienced some slight rattling on my bottom speaker while playing the music rhythm game Deemo. It doesn't really bother me that much though, and it would be too much of a hassle for my parents if I were to RMA the device, especially so soon after I just got it.

Got mine 2 weeks ago from Best Buy Canada, but didn't notice that issue at first. I suspect that this may be amplified by time, or maybe I just didn't pay attention at firt. I did what you said to see the manufacturing date and mine is October 24th. Maybe this is specific to early production devices. I am gonna exchange it in store today and see if the new one is fine.
Can anyone with this issue confirm if the new one is fine or the same?
Thanks.

I think it's present on all devices and those who say aren't there just don't have the ears for it. I'm on my 3rd RMA and it's still there. All 3! I'll probably just keep the original device.
Sent from my Nexus 6P using Tapatalk

akarol said:
I think it's present on all devices and those who say aren't there just don't have the ears for it. I'm on my 3rd RMA and it's still there. All 3! I'll probably just keep the original device.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
The video you posted doesn't cause it for me. However, the launch screen of clash of clans does. Ah well.

About 3 days ago I started noticing this issue on mine. Mainly, when I was receiving a text, the tone sounded really over-driven for the speaker.
Then I was watching a YouTube video today, and I noticed it a lot. I honestly think it's the speaker itself slightly rattling with high pitched noises.
Kind of disappointed in this. I don't feel like sending it back, but it's sad. Maybe a kernel with a good amount of audio control can solve this. Maybe if I could tune down the highs a bit.
I don't have Nexus Protect or anything, but I know the device is still covered under warranty. Is this something that could easily be claimed under warranty, or probably not?

I honestly think it's a design that flaw. I have it in all 3 of my speakers. All 3 of them it's with the bottom speaker. I don't think RMAing or sending it in would solve anything. Maybe some time after when it's been addressed. I'll learn to live with this knowing that I don't usually keep these things past a year anyways.
Sent from my OnePlus One using Tapatalk

My current issue is with the top speaker, instead of the bottom. And my top speaker is getting progressively worse. It's a very annoying buzzing/high pitched static noise that comes with almost any sound. Notifications, alarms, phone ringer, YouTube videos, etc. Its getting worse, and so I submitted an RMA and have a replacement coming out.
Since you say yours is with the bottom, and mine is strictly with the top, it sounds interesting.
Mine is almost bad enough though that you wouldn't want to live with it. I'll try and get a recording of it.

anyone have any updates on this? I just got mine nexus 6p about 2 weeks ago and it's been driving me nuts. The top speaker has a buzzing sound when playing certain videos, songs or notification tones. One specifically is the "Tethys" notification tone that causes the buzzing pretty badly. I have tried viper4android and tried every configuration possible and it still has the buzzing. Has anyone managed to get a device that does not have this issue?

I've got this similar problem too, with my top speaker. Testing my speakers with this video: https://youtu.be/qNf9nzvnd1k?t=54s top one starts buzzing at approximately 250 Hz, even on half of the volume. Bottom speaker is crystal clear (maybe with exception of 100% volume, but I'm ok with this). After reading this thread's posts I'm not sure if I should send it back on warranty, especially that my N6P is free of any other flaws.
Interesting: bootloader barcode screen shows 12-10-2015 - that's quite old unit, considering the fact that I bought it in the middle of January...

Honestly, I went through 3 and they all had some rattling. Over the months, I haven't noticed it anymore. Either I forgot about it, or it actually improved. As long as the volume is even on both, I wouldn't risk getting a worse device.
Sent from my OnePlus One using Tapatalk

I have the exact same problem with top speaker buzz, really noticeable with the tethys notification sound and in youtube videos with deeper sounds. I have tried RMA'ing twice, the first one the speakers were perfect but had a screen problem so I sent it back and kept my original, and the second had the exact same speaker problem so I kept the original again. I am very frustrated with this. A question I have though is when I just leave my finger on the left corner of the speaker that buzzes, it stops buzzing. Has anyone tried any home repairs? What if we were to put a drop of super glue in the left corner of the speaker? is that likely to fix the problem? I appreciate the help guys.

nicemsp said:
I have the exact same problem with top speaker buzz, really noticeable with the tethys notification sound and in youtube videos with deeper sounds. I have tried RMA'ing twice, the first one the speakers were perfect but had a screen problem so I sent it back and kept my original, and the second had the exact same speaker problem so I kept the original again. I am very frustrated with this. A question I have though is when I just leave my finger on the left corner of the speaker that buzzes, it stops buzzing. Has anyone tried any home repairs? What if we were to put a drop of super glue in the left corner of the speaker? is that likely to fix the problem? I appreciate the help guys.
Click to expand...
Click to collapse
What do you mean by screen problem?

Rasool-Hamilton said:
What do you mean by screen problem?
Click to expand...
Click to collapse
Are you serious?

Top/Left speaker extremely quiet

I've recently noticed that my left/top speaker is incredibly more quiet than the bottom/right one. It's almost as if it's stuck in "phone call" mode.
I'm rooted, still on Marshmallow (last available version). I've tried rebooting in safe mode, nothing changed. I've tried disabling all Xposed modules, nothing changed.
The speaker is not dead. It simply plays extremely quiet when compared to the other one. Could it be broken or is there something still left to try via software?

I have the exact same issue. Unfortunetly restoring stock Google image didn't help either. I think it's the hardware

same, but mine is bottom/right speaker. it will come on intermittently, usually if i flip phone around a bit into landscape....
am on 7.0 stock/rooted...battery issue has become an annoyance to...ugh

I had this happen after a drop of oil (skin treament oil, not motor oil) must have landed on the grill. At least that is what I hypotheseized. Problem was, because it was an oil, it wouldn't dry any time soon. It was actually so quite, when I made my first call the next day, I thought my phone wasn't working, then I heard a very, very, very faint noise from it. Compressed air in a can helped clean some of it out, and it got better- tolerable. Over the next few months it's very slowly improved, but it's still a little muffled sounding compared to the right, but the volumes almost match now. The grill in that speakers still gathers more junk than the bottom one, and I have to keep it cleaned out regularly. So, any chance a contaminant of any kind got in there? Try canned air, or gently use a clothing pin to remove any dirt/debris.
I think it's a poor design, because my Moto X Pure never had any issues with speakers getting wet or dirty.
Edit, I'll add that the entire speaker was muffled, not just one part of it, the whole thing sounded like it was broken, and I thought it was a hardware issue at first. Until the canned air got a little tiny bit of liquid/oil out. It improved by 50% with the canned air, then over months it slowly evaporated.

Check for metal shavings in the grill as well. I work in a factory and get it all the time.

gorman42 said:
I've recently noticed that my left/top speaker is incredibly more quiet than the bottom/right one. It's almost as if it's stuck in "phone call" mode.
I'm rooted, still on Marshmallow (last available version). I've tried rebooting in safe mode, nothing changed. I've tried disabling all Xposed modules, nothing changed.
The speaker is not dead. It simply plays extremely quiet when compared to the other one. Could it be broken or is there something still left to try via software?
Click to expand...
Click to collapse
Hello... Don't know if you're running stock kernel, but you could try to change the gain of the top speaker with a kernel manager app: Kernel Adiutor, EX Kernel Manager, etc... If your kernel supports it. Most custom kernels do.
Good luck...

5.1 said:
Hello... Don't know if you're running stock kernel, but you could try to change the gain of the top speaker with a kernel manager app: Kernel Adiutor, EX Kernel Manager, etc... If your kernel supports it. Most custom kernels do.
Good luck...
Click to expand...
Click to collapse
I could do this but I fear that to get acceptable results I would run the speakers entirely out of specifications limits.
If opening it was easier I would have checked for oil/water/anything inside.
It's supposedly still covered by its warranty but that would lead to an undefinable period of time with no phone... and that's unacceptable for me.

gorman42 said:
I could do this but I fear that to get acceptable results I would run the speakers entirely out of specifications limits.
If opening it was easier I would have checked for oil/water/anything inside.
It's supposedly still covered by its warranty but that would lead to an undefinable period of time with no phone... and that's unacceptable for me.
Click to expand...
Click to collapse
Hey. Sorry, I didn't think about the "out of specs thing". The warranty won't cover water damage anyway. Though a repair seems to be the only way to get it to work.
I fear myself the day I'll have to open mine...
Goos luck...

Success! Re-reading everything that was written here I tried remembering if something happened that could justify what I was experiencing. And I remembered a cocktail spilling on the phone. Back then I didn't give it much thought because the phone kept on working and I wiped away everything almost immediately. I tried blowing hard inside the speaker grill and blowing and blowing, I noticed some liquid coming out of the speaker, very little drops obviously. Then I "slapped" the phone against my thigh repeatedly.
Thanks to everybody chiming in and especially @HikingMoose that made me think about this.
And now volume appears normal from both sides of the speakers. Using GoneMad Music Player I can adjust speaker balance and both seem to be playing at equal volume.

I have the solution for that
I'm pretty sure I have the solution. That's not b cause I'm claiming smart lol but thats because exactly what has happened to my nexus 6p recently. I got this nexus 6p as a replacement so it was new. A month later the top speaker got extremely low. If you go to YouTube and type stereo speaker test. You would here the difference. I thoughts it's the Oreo update/hard reset/ google support but no luck.
Anyways I thought of taking of the speaker grill to see if any dirt is blocking it. Believe it or not: as soon as I took the top speaker off I noticed the speaker got back to work asbestos loud as the bottom one. So it's the grill mate.
JUST BE CAREFUL THOUGH, it's hard to put the speaker back in. You might not be able too unless you glue it or something. I could not find anywhere to buy a replacement. Just be careful

Hani84 said:
I'm pretty sure I have the solution. That's not b cause I'm claiming smart lol but thats because exactly what has happened to my nexus 6p recently. I got this nexus 6p as a replacement so it was new. A month later the top speaker got extremely low. If you go to YouTube and type stereo speaker test. You would here the difference. I thoughts it's the Oreo update/hard reset/ google support but no luck.
Anyways I thought of taking of the speaker grill to see if any dirt is blocking it. Believe it or not: as soon as I took the top speaker off I noticed the speaker got back to work asbestos loud as the bottom one. So it's the grill mate.
JUST BE CAREFUL THOUGH, it's hard to put the speaker back in. You might not be able too unless you glue it or something. I could not find anywhere to buy a replacement. Just be careful
Click to expand...
Click to collapse
I'm having the same problem on the top/left speaker, sounds seem muffled after accidentally poured chili oil on it (lol). Anyway, how did you managed to take out the speaker grill?