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I have searched through the sections but couldn't find exactly what I was looking for so hopefully someone can help me out.
When I check for updates under Settings>About tablet and try to sign in with my samsung account (created on samsung's website) it says invalid ID or password. I know it is correct however since I have verified it three times. On the off chance it was linked to samfirmware.com I setup an account there too, but same thing. Am I missing something?
Thanks in advance.
you are NOT alone.
spongers said:
I have searched through the sections but couldn't find exactly what I was looking for so hopefully someone can help me out.
When I check for updates under Settings>About tablet and try to sign in with my samsung account (created on samsung's website) it says invalid ID or password. I know it is correct however since I have verified it three times. On the off chance it was linked to samfirmware.com I setup an account there too, but same thing. Am I missing something?
Thanks in advance.
Click to expand...
Click to collapse
Right after I noticed on these forums that one need to be signed into a Samsung account in order to get an ota update, I tried to sign in with my existing Samsung account - could not, wrong password.
I tried to create another Samsung account online, and I get errors ' a problem occurred'.
I even tried to use a non existing gmail account, same problem.
Then I spend about two hours on the phone (its not a cell phone, you will probably end up at laptops - but Samsung support is so ****edup, that one knows whats going on. One guy told me to create a brand new gmail account and use that userid to login. Another said I should create a new samsung.com account and use that....no luck.
When I was promised to be called back 24-48hours after open the issue and no call after 72 hours, I called them. Their response was that someone will call me when they have a solution.
Probably think I am stupid and cannot type.
**** SAMSUNG support.
Maybe I would suggest we all open issues with them, regarding this **** support. That is all we can do - maybe a lawsuit because they are selling something that is not working as advertized....
Numbers count! Please open an issue with Samsung.
Your not missing a thing, I received my wifi Gtab 10.1 couple days ago did the same thing and nothing, first it said processing failed then it said wrong password, did the same, logged in on line to the samsung website that was fine. I Called Samy tech support up and they said they are working on linking the accounts together "I take that to mean its a system wide problem" the rep said i can sign up with a diff email. Well i did that too a got the same results. Im guessing they are having some issues with that update sign in/sign up server.
Ill call again tomorrow and see why i cant sign up at all.
samsung support known for a horrible service but i love their products. as long as you are sticking here at the forum you are good. mine too and i dont want to spend more time logging-in. just go to development section and you are good to go!
It's a known issue, but try again. It took a few times for it to go through, but I am now synced. Of course, there aren't any updates available, so it isn't a pressing issue right now
Kevin Gossett said:
It's a known issue, but try again. It took a few times for it to go through, but I am now synced. Of course, there aren't any updates available, so it isn't a pressing issue right now
Click to expand...
Click to collapse
did you eventually use your login info from the Samsung.com site?
Maybe I am missing something really obvious ... but my Samsung Account shows as not sync'ed but I cant find where I can try reentering my username & password for it. When I go into the "Samsung Account" heading in "Accounts & Sync" there are no menu options at all. Am I looking in the wrong place?
EDIT:
Hmmm ... rebooted and now there is a message saying that "Samsung account" has to force close. Lovely.
i didn't use the same login as the website, I used the same login as my Gmail for the Tab, but I think you can use whatever email/password you want.
To access the login screen, go to Settings/About Tablet/System Updates
For whatever reason, trying to get the acct set up on the tab doesn't seem to work for anybody the first time. So, remember the first email and password you used, and do this:
clear data and cache, and force close these 2 apps:
Samsung account
Samsung apps
launch Samsung apps, and agree to the terms
try to sign in to your samsung account with the first email and pass that you used
It worked for me.
mrsbelpit said:
For whatever reason, trying to get the acct set up on the tab doesn't seem to work for anybody the first time. So, remember the first email and password you used, and do this:
clear data and cache, and force close these 2 apps:
Samsung account
Samsung apps
launch Samsung apps, and agree to the terms
try to sign in to your samsung account with the first email and pass that you used
It worked for me.
Click to expand...
Click to collapse
Clear data and cache? Do you mean from CWR or somewhere else?
Sorry, from manage apps, clear the data and cache from those 2 apps.
ETA: this only lets you create the account so you can manually check for updates, it does not solve the sync issue.
spongers said:
Clear data and cache? Do you mean from CWR or somewhere else?
Click to expand...
Click to collapse
Settings>Applications>Manage Applications
Select the "All" tab, scroll through to find the app, select it, clear data and cache
You can also manage apps by opening the app drawer, and dragging the icon to the little "i" in the top right corner.
mrsbelpit said:
Sorry, from manage apps, clear the data and cache from those 2 apps.
ETA: this only lets you create the account so you can manually check for updates, it does not solve the sync issue.
Click to expand...
Click to collapse
OK, that sort of helped. Went through all of that but when I sign in it says bad password(verified through last pass login I am entering it correctly), and when I try to create account from that page it says account already exists. Frustrating!
Sent from my GT-P7510 using XDA Premium App
Same question......
spongers said:
Clear data and cache? Do you mean from CWR or somewhere else?
Click to expand...
Click to collapse
When my attempt failed for loggin in from 'settings', 'about', 'software update', these two app's (samsung apps & Samsung account) data and cache are still empty - there is nothing to clear.
I cannot see that it will work either with the CWM data/cache clear, as I did the new UI ROM install, cleared my data and cache in CWM before I did the ROM install and afterwards I still got the same errors trying to login to the Samsung account.
I think you were just one of the lucky one's to sign into samsung account.
Did you use your same account-name & password as your samsung.com info?
Have you EVER logged into the samsung.com account (maybe registered your device online), before trying to connect from the tab10.1 to samsung account?
I think these are all important questions that we need valid answers for, before we can determine the say to proceed with this account login.
Thanks
Edit:
Kevin Gossett said:
Settings>Applications>Manage Applications
Select the "All" tab, scroll through to find the app, select it, clear data and cache
Click to expand...
Click to collapse
Sorry - saw your post. But as I said these two app's data and cache were empty for me, so that does not do it either.
I haven't registered my device on the website.
If you get the "username/password already exists" error, I believe you are registered, there is just a bug with the server. Wait a few hours, another day maybe, and try it again
If you're still having problems, please look at this thread, hopefully there's some useful info that can help you clear it up
http://forums.androidcentral.com/samsung-galaxy-tab-10-inch/94690-problem-update-check-sign.html
Solution found......
See this :
It works for me - confirmed.
Solved
If you're getting the "processing failed" message when logging in to do the updates, then here's your solution:
Instead of typing in your login information for the "Update" action, go back to "Accounts & sync" menu, then "Add Account", select "Samsung account", and fill in your samsung login information there.
If you have any trouble with your login (such as it rejecting your correct password), go to samsungdive.com and create or update your login information there. Simply changing your password to something different appears to somtimes help.
Once your login information is entered into the "Accounts & sync" area, you should be able to access the update feature without providing any further credentials.
samsung accounts too quirky
i have an account i have been using then updated to ICS.
galaxy s2. then tells me I cant log in with my .com domain in Turkey.
blah blah blah.
using the phone and samsung instructions it says log in under another address.
okay but there is no way of changing the log in on the phone which steadfastly keeps the old gmail address as my log in.
solution I uninstalled samsung apps and samsung account and sent an email to samsung explaining why.
told them when they get their s*** together then i might reinstall.
otherwise no advertising dollars for you samsung and google.
best to give consumers what they want.. a fully functioning OS and proggie.
I can do without samsung app but they cant do without us.
might take a year. suddenly kies for ubuntu.
email addresses that work in all countries.
WTF
have recently bought note 2
was using s3before
the codes set up on S dont work on notes
Have disabled 2 step verification on my Web Google account. On the device I've cleared Data but still my previous accounts are present and new generated codes don't work
Each time I have to call codes thru sms
Can some 1 Pl help
Shaswat
Sent from my GT-N7100 using Tapatalk 2
1 disable 2 step verification on google account.
2. run google authenticator, tap and hold displayed code, select remove.
Next enable 2 step verification on google account and set google authenticator
Go to the 2-step-verification home page.
Under "How to receive codes" you have your current phone listed under Mobile Application.
Click Edit.
Rather than picking Phone Model and moving on, instead select "Set up a different phone" and follow the instructions.
It generates a new secret, which you'll need to enter into all devices you want to use Google Authenticator on.
The old secret is invalidated, so you need to remove the old secret from your original device.
You do this in the Google Authenticator application by long-tapping (Android) on your account and the 6-digit PIN, this gives you the option to "delete" the key.
Hi,
got my Z1 today, and I wanted to login in my google account. I use Two-Step-Authorization, but the device dont accept my app specific password. Is it impossible to use Two-Step-Authorization on CyanogenOS? What do I wrong? Thx for your help ...
Dave
of course not (can't use 2-step verification on Cyanogen OS)!
i have used it on the 1+1 and now the Z1
perhaps your verification code has expired?
xdakewie said:
of course not (can't use 2-step verification on Cyanogen OS)!
i have used it on the 1+1 and now the Z1
perhaps your verification code has expired?
Click to expand...
Click to collapse
sorry, I didnt understand exactly, is it possible or not to use an app specific password (two-step-verification) on cynogenOS? I tried it multiple times, the app specific passwords I tried can't be expired, i created it yet before. And what verification code do you mean?
I have some Nexus devices, and all of them I use with a app specific password for the main google account. But the Z1 didnt accept one. I did it by these steps:
- You generate it on the App passwords page (Sixteen letters (Example: ohgh uylv xkwd zgbz))
- You don’t have to remember it, because you can generate a new one anytime
- You’ll need it when you want to authorize a device, a mobile app (such as a Gmail app on your iPhone), or a desktop app (such as AdWords Editor) to connect to your Google Account
(support.google.com/accounts/answer/1070457?hl=en&ref_topic=1099588)
What do I wrong?
just download Google Authenticator from play store.
Dave_2001 said:
sorry, I didnt understand exactly, is it possible or not to use an app specific password (two-step-verification) on cynogenOS? I tried it multiple times, the app specific passwords I tried can't be expired, i created it yet before. And what verification code do you mean?
I have some Nexus devices, and all of them I use with a app specific password for the main google account. But the Z1 didnt accept one. I did it by these steps:
- You generate it on the App passwords page (Sixteen letters (Example: ohgh uylv xkwd zgbz))
- You don’t have to remember it, because you can generate a new one anytime
- You’ll need it when you want to authorize a device, a mobile app (such as a Gmail app on your iPhone), or a desktop app (such as AdWords Editor) to connect to your Google Account
(support.google.com/accounts/answer/1070457?hl=en&ref_topic=1099588)
What do I wrong?
Click to expand...
Click to collapse
i used the app Share Where Pro to test for you just now.
(1) Installed Share Where Pro on my Z1
(2) on my Google security page https://security.google.com/settings/security/apppasswords i clicked on Select App, selected Other, entered 'Share Where', and hit Generate.
(3) then on my phone, i went into Share Where's settings where it required my Email address & Email password, and typed in my email AND the 16 character code Google gave me in step 2 above.
(4) i received an email from Google stating that app password created for 'Share Where', and on the same page in step 2 an additional entry for 'Share Where' can now be seen (with a Revoke button next to it)
so, like i said, no problem using 2-step verification on Z1.
sorry i don't know where you went wrong, perhaps someone could help you. cheers!
Hi xdakewie,
thank you for your efforts ... now I know, what you mean. Yes, I also think, that's working. But I want to authenticate the device, not an single app, with an app-specific password. During the first installation of the device or after an wipe you have to sign in in your google account, and there I want to use an app specific password. Without this sign in you can't do so much with the device, also you can't download any apps from play store. I use my Google Account on some other devices, but on all of them with another app-specific password, not with the main password of my google account. The "app specific password" should called as "app-or-device-specific-password". I hope, now I had better explain what I mean. And sorry for my bad english ...
Dave
Dave_2001 said:
Hi,
got my Z1 today, and I wanted to login in my google account. I use Two-Step-Authorization, but the device dont accept my app specific password. Is it impossible to use Two-Step-Authorization on CyanogenOS? What do I wrong? Thx for your help ...
Dave
Click to expand...
Click to collapse
I use 2-steps-authorization in my primary gmail account without any issue in the Z1
bartito said:
I use 2-steps-authorization in my primary gmail account without any issue in the Z1
Click to expand...
Click to collapse
with the login to your main google account on the device by an app-specific-password, not the main password? I don't speak about the verification keys from Google Authenticator or the login for single apps, but the login in your google account on first configuration of a device. This is working on your Z1 with an app-specific-password? Sure?
Dave_2001 said:
with the login to your main google account on the device by an app-specific-password, not the main password? I don't speak about the verification keys from Google Authenticator or the login for single apps, but the login in your google account on first configuration of a device. This is working on your Z1 with an app-specific-password? Sure?
Click to expand...
Click to collapse
ok, sorry.
I use google-authenticator key
Hello I've had my s5 for about 8 months I just recently did a hard reset so like any other new cell it asks for a Google account and a Samsung account if you have one...
Well I put Google account and everything is OK.. By the time I punch in my details for the Samsung account it says processing failed. I know it's not my details because I have 1 other Samsung s5mini and has the same I'd and password.
It's basically a paperweight right now it won't let me get passes the 3rd screen (Samsung account loggin)
Please help
I am having the same problem as well. I bought my phone from someone else over a year ago so I am not sure if it wants their account or what. The crazy thing is that if I use an incorrect password it says invalid password, but when I enter the right one I get processing failed. Not sure what to do, can't Odin older firmware
Check youtube for "Bypass Galaxy S5 reactivation lock"
same thing here. when i use the right password says, processing failed. when i use wrong one, it says, wrong password
pain in the butt this thing.
Samsung account username/password (test - validation) this is easy to be performed by a computer logging at Samsung website.
Customer support of Samsung this is amazing, if you contact them.
In case that you do log-in normally in your Samsung account over the web, and when you do that from your phone this Fail, then something is heavily wrong, and also Samsung customer support them will hold the answers about that too.
Check Samsung Account app permission ... grant everything and try again
I spent the last 6 hours on this, but I'm finally up and running. Forgot that reset your pw and wait 24 hours BS. The problem is the older devices don't recognize the 2-factor authentication, which means you have to sneak in the backdoor and turn it on. No need to call 911 either - leave those lines open for real emergencies! Here's the step by step, (assuming I haven't forgotten anything).
1. On login page, select the microphone button. This will take you to keyboard options. Select "set hot keys" and type any text in the field.
2. Highlight the text and tap to select Google Assist. On the menu that pops up, hit the share icon and then Google Drive.
3. Okay, this is the part I'm blanking on, so good luck! Somehow from here, I was able to access an address bar. I suggest clicking around until something pops up.
4. Once you get to an address bar, type in "Quick Shortcut Maker" and install and open the app. This app creates shortcuts to various applications on your device.
5. In the app, select Applications and scroll to "Settings." Voila! You just snuck in the back door. Interestingly, I was able to access all kinds of applications this way - NOT VERY SECURE SAMSUNG!!
6. The irony of this next step will blow your mind. Head over to the "backup and reset" menu and select factory reset. I know, you're probably thinking, "this is how I got here in the first place." That's what makes this SO funny.
7. Before you can perform a factory reset, Samsung asks you to verify your pw. Go ahead and enter it again. You will magically end up behind the curtain where you are prompted to enable 2-FA on your phone. Yay! And now you are logged in.
8. Before restarting go to the "accounts" menu in settings and view and verify your profile info associated with the Samsung account. I went ahead and entered my phone number here just in case that mattered.
9. I did all of the steps above with the sim card out. It still didn't work at this point, but after reloading the sim card, I am back in business!!
Hi,
With my last device I always used the "Got another device?" option during initial setup to copy all my Google accounts to the new device. Unfortunately this seems to not be available on the S8+. Only the smart switch option is available which I don't need because it won't transfer accounts but just media.
It is important to transfer the Google accounts to the S8. No, I cannot enter the accounts manually because I don't have the password for most of the accounts. And No, i cannot recover or reset passwords. All the years it was a comfortable way to transfer the accounts to the new device but the S8 is different.
Please let me know if there is any way to transfer the Google accounts.
Thank you
Why can't you recover the passwords? Doesn't google send you a text to your number?
No, I specifically mentioned that I can't recover passwords.
I also want to add that the feature is called "Tap & Go" on some devices but it never shows up on the S8.
crunkpinoy said:
No, I specifically mentioned that I can't recover passwords.
I also want to add that the feature is called "Tap & Go" on some devices but it never shows up on the S8.
Click to expand...
Click to collapse
Try using smart switch on a pc? and above was asking why can't you recover passwords have you tried changing password while in account on old device and hit forgot password it sometimes will let you recover or change password via text or email verification I recently went thru on my gmail account which I no longer had my original phone number or access to backup email account and I've gotten it reset and countless customers phones, unless you use bogus info and don't remember such as name,bday yada yada yada. Also been there before numerous times
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