Related
For those that use the Google Prepaid card portion of Wallet, Google has disabled provisioning for the time being.
http://www.talkandroid.com/89861-go...roid+News,+Rumours,+and+Updates)#.Tza-1LFun-w
http://www.androidcentral.com/google-disables-prepaid-cards-wake-google-wallet-exploit
"Second, we also take concrete actions to help protect our users. For example, to address an issue that could have allowed unauthorized use of an existing prepaid card balance if someone recovered a lost phone without a screen lock, tonight we temporarily disabled provisioning of prepaid cards. We took this step as a precaution until we issue a permanent fix soon"
This means you cannot add funds to your Google prepaid card (I found out first hand this morning), and I assume you won't have access to any balance that is currently on the card (I haven't confirmed this yet as I don't have a large enough balance to try to make a purchase).
It appears that you can use your current pre-paid balance for making a purchase, but you can't add funds to the account until Google re-enables provisioning.
"Cannot contact bank" soo stupid.
Verizon is probably behind this!?!
Verizon is not behind it, Google is worried about the security of the app that's why it has disabled the functionality of adding new funds. That number you should see where it currently says "can not contact bank'' is suppose to be your card number (similar to a credit card number). I assume a fix should be pushed this week.
Sent from my Nexus S using XDA App
Apple is behind this !!?
Hope they fix it soon.
Sent from my Nexus S using Tapatalk
vetvito said:
Hope they fix it soon.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
It's fixed now. Google re-enabled provisioning last night. All is back to normal again. You can recharge and add prepaid cards again.
not mine
I've checked repeatedly throughout the day, continues to report that prepaid is unavailable at this time. please try again soon.
AT&T Nexus S
naphazg said:
I've checked repeatedly throughout the day, continues to report that prepaid is unavailable at this time. please try again soon.
AT&T Nexus S
Click to expand...
Click to collapse
That's strange. I was able to access and add funds to my account this morning.
http://www.androidcentral.com/google-wallet-pre-paid-card-exploit-fixed
yeah it let me add funds too then promptly went back down "not available at this time" I am usually pretty understanding but I am starting to get a little frustrated.
Sent from my Kang'd Nexus S 4G using Tapatalk
naphazg said:
I've checked repeatedly throughout the day, continues to report that prepaid is unavailable at this time. please try again soon.
AT&T Nexus S
Click to expand...
Click to collapse
Try restarting your computer
Sent from my Nexus S using XDA App
I was at the AT&T store to pick up a new micro simcard for my new N4. The rep was about to give me the simcard when he suddenly asked if I had NFC. I said yes and he went and got a different card muttering something about extra security for Isis.
Later, I tried to set up Wallet but it just hung during initialization. When I took the simcard out, Wallet initialized fine. Put it back in, kaput.
Is AT&T actively disabling Wallet since they are promoting Isis or is it an inadvertant incompatibility. I plan to go back and demand a non-Isis card.
flintdragon said:
I was at the AT&T store to pick up a new micro simcard for my new N4. The rep was about to give me the simcard when he suddenly asked if I had NFC. I said yes and he went and got a different card muttering something about extra security for Isis.
Later, I tried to set up Wallet but it just hung during initialization. When I took the simcard out, Wallet initialized fine. Put it back in, kaput.
Is AT&T actively disabling Wallet since they are promoting Isis or is it an inadvertant incompatibility. I plan to go back and demand a non-Isis card.
Click to expand...
Click to collapse
Whoa, that would be completely ridiculous. I took the micro SIM from my HTC One X, put it in my Nexus 4 and Wallet authorized fine (haven't used it yet). All it says is that I'm using an unsupported device because of root, but that doesn't change the functionality.
I had to go to at&t for a sim card as well however wallet works great for me. I use it every time I go grocery shopping.
Sent from my Nexus 4 using xda app-developers app
ErikWithNoC said:
Whoa, that would be completely ridiculous. I took the micro SIM from my HTC One X, put it in my Nexus 4 and Wallet authorized fine (haven't used it yet). All it says is that I'm using an unsupported device because of root, but that doesn't change the functionality.
Click to expand...
Click to collapse
I did same here and also could use wallet
Sent from my Nexus 4 using Tapatalk 2
I was really surprised that there really are two different sims now. I forgot to mention that I'm in Austin, one of two cities testing out Isis and there is a major push in the AT&T store for it.
I'll report back when I get my hands on the regular sim.
Before I start my rant, why don't you just cut the old one to size?
Funny how AT&T is shooting itself in the foot, again and again.
For dumbphones:
The dumbphone crowd have little loyalty towards att (mostly CDMA or MVNO). other than that, they usually have cheaper plans.
For iphones (neither smart nor dumb) :
The iphone crowd are leaving left and right (mostly to MVNOs), and now with the unlocking, and the new compatible towers, people are heading to T-Mobile.
For android phones:
Their slow updates and bloatware, causes people to dislike buying from them. The fact that they just quit updating, causes people to leave completely.
Now they are messing with the nexus? A phone that just needs service, not support, from them?
Good thing I threw my number at Google. I change providers any time I feel like it. Right now I'm thinking about trying net 10 <att>
Sent from gsm GN running AOKP on ST
I was in the area and thought I might as well get a new one. It's free and only took a few minutes. In hindsight, I should have just cut it and have a working Wallet.
what is the word on this? it is hard to find information. wallet was working fine on my gnex. i cut down the sim and slapped it in my nexus 4 and wallet doesn't work now. if at&t is disabling software on my phone that isn't harming them in any way, we should be writing letters to attorney generals and calling for arbitration.
After many months of no Wallet access, I decided to fire up the app again and this time everything is working well! I don't know when but Google must have either found a way around the ISIS sim card or fixed a bug. Hard to say at this point if AT&T was actively breaking the N4 NFC. Whatever it was, it's now working beautifully!
flintdragon said:
After many months of no Wallet access, I decided to fire up the app again and this time everything is working well! I don't know when but Google must have either found a way around the ISIS sim card or fixed a bug. Hard to say at this point if AT&T was actively breaking the N4 NFC. Whatever it was, it's now working beautifully!
Click to expand...
Click to collapse
I've never had a problem with Google wallet on AT&T. But I do believe when the phone first came out an update to the app was needed to get it to work on any network. The update came out around the time of your first post. Here is an interesting article on Google Wallet and Verizon as Verizon does actively block it on their network.
http://www.androidpolice.com/2013/0...why-the-carrier-is-still-allowed-to-block-it/
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
desantim said:
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
Click to expand...
Click to collapse
well, there are many many many people using a google play store version n6 on verizon, without issue. i suggest you talk to reps in a different store.
desantim said:
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
Click to expand...
Click to collapse
You can get it working. Read this thread. http://forum.xda-developers.com/nexus-6/general/how-to-verizon-nano-sim-nexus-6-t2944308
My personal experience here: http://forum.xda-developers.com/showpost.php?p=57564205&postcount=99
I guess things are hit or miss at Verizon. When the store couldn't help me I had them call Technical Support, tech support assigned a nano sim from the store to a dummy IMEI number and activated it on my account. Took them 10 minutes to do what the store couldn't figure out in an hour. They have dummy IMEI's, just have to reach someone that knows what they are doing...
desantim said:
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
Click to expand...
Click to collapse
there are a gazillion post on this topic. You can cut down your G3's SIM card and use it - SIM cutters are cheap on Amazon.
Or you can order a nano SIM card from Verizon - you can tell them you are buying a used S6 and they will mail you one. Then when it arrives, all you need is the IMEI of a Verizon Android device that takes a nano SIM card and you can have a chat rep activate the nano SIM they send you using that IMEI. You can usually find someone who posted a picture of a box with an IMEI on it - Moto X will work as will S6, M8, M9, but not iPhones, those are different nano SIMs.
Or if you know anyone on Verizon who has an Android that uses a nano SIM card, you can suspend their line w/o billing temporarily to free up their phone to use it to activate the nano SIM on your line. Then when you have done that, you pop the nano SIM in your N6 and then they can put their SIM card back in their device and unsuspend their line.
I always have two Verizon sim cards stored in case the next phone I get uses a different sim card size. They're easy to get by contacting a VZW rep or ordering one online from some seller for cheap. Activating them through chat is easy. You can also activate it yourself by switching your device through My Verizon, but since the Google Play version isn't a Verizon IMEI, that option won't work. I avoid having to go deal with VZW reps in person
Sent from my GS6
Just cut that sim - win!
JulesJam said:
there are a gazillion post on this topic. You can cut down your G3's SIM card and use it - SIM cutters are cheap on Amazon.
Or you can order a nano SIM card from Verizon - you can tell them you are buying a used S6 and they will mail you one. Then when it arrives, all you need is the IMEI of a Verizon Android device that takes a nano SIM card and you can have a chat rep activate the nano SIM they send you using that IMEI. You can usually find someone who posted a picture of a box with an IMEI on it - Moto X will work as will S6, M8, M9, but not iPhones, those are different nano SIMs.
Or if you know anyone on Verizon who has an Android that uses a nano SIM card, you can suspend their line w/o billing temporarily to free up their phone to use it to activate the nano SIM on your line. Then when you have done that, you pop the nano SIM in your N6 and then they can put their SIM card back in their device and unsuspend their line.
Click to expand...
Click to collapse
I'd have to second this. I had a 2014 Moto X and just swapped the SIM with no issues. However, I think they easiest thing for you to do would be to order a cheap SIM cutter. Amazon.com - Aerb SIM Cutter
You could have saved yourself time and frustration by simply reading one of the dozens of threads that already explain this very issue. Nice to have another Verizon thread though /s
akellar said:
You could have saved yourself time and frustration by simply reading one of the dozens of threads that already explain this very issue. Nice to have another Verizon thread though /s
Click to expand...
Click to collapse
Equally as helpful your response I presume, original as it may be But I appreciate your input all the same being that it's a public forum and all.
Yes you can cut the micro sim to nano sim as many people here said, but if i was you i cut verizon first for that kind of service. dont' know about other carriers, but with ATT the last few months i can just drop in their store and changed sim 3 times (2 for me and one for my brother) as i changed phone from iphone to inew v8 to oneplus and last week to nexus. Never has a problem and no charge. In and out in about 15 min for them to activate the imei in their system with new sim
I have sprint. I went into a sprint store with a n6 I ordered from Motorola directly. They got a nano Sim, activated my device and didn't even charge me a penny. I had Verizon but canceled both lines I had with them because of customer service. I broke contracts on both lines.
desantim said:
Equally as helpful your response I presume, original as it may be But I appreciate your input all the same being that it's a public forum and all.
Click to expand...
Click to collapse
I am not helping out the snarky other member who annoyed you, but you DID break rule #1 of XDA (and no, it's not "don't talk about xda" lol)
http://forum.xda-developers.com/announcement.php?a=81
1. Search before posting.
Use one of our search functions before posting or creating a new thread. Whether you have a question or just something new to share, it's very likely that someone has already asked that question or shared that news.
Click to expand...
Click to collapse
The easiest thing to do when a Sim card is too big is.....? That's right, cut it. I did that with many phones. Had the note 4 and wanted to switch to a white 64gb nexus 6 from the play store and just popped in the Sim from my Note 4 and it worked without having to do anything. Yes on the my Verizon mobile app it says "non Verizon device" and that alters my life in exactly zero ways.
desantim said:
So I had my Nexus 6 delivered today, the open version ordered from Google. Went in to Verizon to have them switch over my sim (I had a larger sim with my LG G3, so had to get a smaller sim), and after 45 minutes of back and forth, they refused to put the device on their network because as they say "We have a Nexus 6 device already on our network, so you can purchase it from us". That was my official answer given to me from them. We tried two different technicians, managers, etc, and they downright refused.
I'm over this crap with them, spent my entire lunch hour doing this, dealing with getting the device after it wasn't able to be delivered to my address, multiple trips to the local fedex office.. The second I can cancel my account with them, I'm out.
If you have Verizon and want to order one of these, you'll have to order their blue piece of crap (I wanted the white version) and the only phone on for any of the networks that wont work elsewhere.
Mario
Click to expand...
Click to collapse
Going in to a store to have them change out your sim card is a waste of time. Even if you happen to have a sane service provider who won't give you a hard time. Why? Because it is a waste of time. If you don't have a drywall knife (some call them "box cutters" or "utility knives"), go to home depot and buy one, then trim the plastic off from around the contact pad until it fits the phone. (note: take off multiple THIN slices so you don't stress the chip).
Nickchapstick said:
The easiest thing to do when a Sim card is too big is.....? That's right, cut it. I did that with many phones. Had the note 4 and wanted to switch to a white 64gb nexus 6 from the play store and just popped in the Sim from my Note 4 and it worked without having to do anything. Yes on the my Verizon mobile app it says "non Verizon device" and that alters my life in exactly zero ways.
Click to expand...
Click to collapse
This. And an everyday, household scissors works just fine.
It's all just an illusion
[Q] Problems with checkout, error "BM-CPE-13" order declined because of high risk.
Hello, im trying to buy the Nexus 6P frost of 64gbs but when I try to make the order system declines because of high-risk..
I've tried several times but still the same.
Someone have the same issue?
Thank you.
Nope. Mine went through just fine. Were you trying to do the payment plan? It sounds like your credit report came back bad.
Sent from my LG-V410 using XDA Free mobile app
ylexot said:
Nope. Mine went through just fine. Were you trying to do the payment plan? It sounds like your credit report came back bad.
Sent from my LG-V410 using XDA Free mobile app
Click to expand...
Click to collapse
I call the bank to verify is everything was ok and they told me that there's nothing to prevent the card for been charged, everything is ok in their systems and I have to comunicate with a Google officer to check what happends.
I dont know why this happends because I already bought an Nexus 5 long time ago with the same account, credit card, and using the same address.
Is kinda stupid you have to insist to make a purchase.
D3m0x said:
I call the bank to verify is everything was ok and they told me that there's nothing to prevent the card for been charged, everything is ok in their systems and I have to comunicate with a Google officer to check what happends.
I dont know why this happends because I already bought an Nexus 5 long time ago with the same account, credit card, and using the same address.
Is kinda stupid you have to insist to make a purchase.
Click to expand...
Click to collapse
Remove the card from your wallet account and add it back again,then try ordering. That's what worked for me.
D3m0x said:
I call the bank to verify is everything was ok and they told me that there's nothing to prevent the card for been charged, everything is ok in their systems and I have to comunicate with a Google officer to check what happends.
I dont know why this happends because I already bought an Nexus 5 long time ago with the same account, credit card, and using the same address.
Is kinda stupid you have to insist to make a purchase.
Click to expand...
Click to collapse
I don't think the Nexus phones are available for purchase yet in the Dominican Republic. Either Google recognizes you are on a VPN, or they see you are international trying to use a US-based card. Either way, I am happy to see Google being proactive with security.
PaisanNYC said:
I don't think the Nexus phones are available for purchase yet in the Dominican Republic. Either Google recognizes you are on a VPN, or they see you are international trying to use a US-based card. Either way, I am happy to see Google being proactive with security.
Click to expand...
Click to collapse
As i said, I bought the Nexus 5 with the same account, card and country based.
Google is not being proactive with security if this "proactivity" doesn't allow you to make a purchase.
Banks already has their own security systems, so there's no reason why Google should be that kind of strict in payments options. They're losing business opportunities.
Ill figure out the way to buy it, then, Il post the solution. But I'm sure that I going to get it.
Even i ordered from outside the US and faced this issue several times. Try what i said.
Sent from my HTC One_M8 using XDA Free mobile app
This is what I did. I live in Jamaica but have a USA account with a US bank. I used a VPN on my laptop (hotspotshield) and I ordered using that card and shipped to a freight forwarding address in the USA and my order went through ok, I think I'm one of the first orders to go through too as I noticed the nexus 6 website ended with /nexus/6 so I had /nexus/6p on auto refresh which eventually went live and I ordered immediately.
Sent from my Q10 using Tapatalk
Hey guys,
So I thought I'd make an account and post that I still have a Note 7 on VZW and it's still functioning, it doesn't seem to be re-directing calls to Verizon's customer support.
A bit about why this may be:
I turned in my Note 7 last year and got a Pixel XL. This Note 7, which was on my wife's account in December was swapped with my old Nexus 6P. Since we never actually ordered a replacement phone on my wife's line, about a week or two ago we finally received a box to return her Note 7, which we have not done yet. I decided to go ahead and put my Pixel XL's SIM in to the Note 7, and everything seems to work perfectly.
I even wiped the phone and I'm not getting any update notifications, if I check for updates I am told that there is one available (no description on what it does like usual) and am asked if I would like to install the update with three options. Yes, Later, or no. I clicked no and no further prompts occur.
If you guys who are still holding out on your Note 7 want any information or anything to perhaps figure out workarounds, let me know and I will do what I can.
They will most likely brick the SIM in your note 7 tonight at midnight. Expect it to happen. They can certainly tell what kind of phone the sim is in, even if the sim was originally in a different phone. Most likely any sim in a note 7 that is connected to a Verizon network will be bricked. Today is literally the last day our N7's will work with a Verizon SIM. Unless there have been some last minute changes to what VZ is going to do - and I doubt that, as they have already been bricking peopls sims in N7's for at least a week now - the chances are almost certain that your N7 will not work sometime later tonight.
Still going strong with my note 7 everything works perfect like it should on Verizon
Sent from my Explosive Galaxy Note 7
They won't "brick" a sim card. It called a hot-line. Its done on the server to disable certain functions from certain models. Its easily reversed and can be avoided.
eskomo said:
Its easily reversed and can be avoided.
Click to expand...
Click to collapse
Are you suggesting that there's something that we can do / could have done to retain service to our Note7's?
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
tricktaylor said:
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
Click to expand...
Click to collapse
Did you use your original Note7 SIM*when reactivating the phone?
raneym305 said:
Did you use your original Note7 SIM*when reactivating the phone?
Click to expand...
Click to collapse
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
tricktaylor said:
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
Click to expand...
Click to collapse
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
raneym305 said:
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
Click to expand...
Click to collapse
I hear ya I too was hesitant just because I didn't feel like having too contact them again after saying the N7 was lost and have it mysteriously in my possession and trying to connect to the network. During my 1st contact after N7 data went down I did mention I was an attorney and that what they were doing was really gray legally. All I got from only online chat reps was that my number had been hot lined and that they would fix it. Halfway through activating my note 4 they asked if I had returned n7 I said no I didn't see how it was even relevant but that I had lost it. Not another word. But my texts did not work. So next day again via online chat the rep asked about the N7. I said I "misplaced" it. She asked when. I said 3 days prior, 1/26. The day they hot lined it. She didn't say anything else, asked me to reboot the note 4 and it was calling and texting again. Fast forward five days I went to Verizon and activated my "misplaced" N7 via online hub without issue. No mention off a sim card ever and I touched neither phones sim card since the days I bought the phones.
Well, it worked... for three days...
raneym305 said:
Well, it worked... for three days...
Click to expand...
Click to collapse
Yea mine nu just bit it again too. This is ridiculous.
Back on the Note 4. I'll give it a day or two before attempting to reactivate my Note7. As of now, there's been nothing to indicate that this round of hotlining will have different results than the last.
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Click to expand...
Click to collapse
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Y0sHii said:
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Click to expand...
Click to collapse
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
The first time I was hotlined, I didn't do any SIM swapping. I reactivated my Note 4 then, a few days later, went online and reactived my Note7 that was still loaded with SIM that had been hotlined.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
raneym305 said:
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
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....Beautiful, simply beautiful. THIS has been the answer I've been trying to squeeze out of the Verizon rep's from going to the local store, chat and even 3+ hour phone sessions. Literally all i needed to know was if my device's info was being broadcasted from the sim card that was previously hot wired!! It seems like it is therefore all i need now is to activate my old note 3. have it activated for a bit then shave that card down to fit the note 7. Go to the store and get a new sd card for the note 3 then activate and reactivate on a weekly basis until the note 8 comes out. Still looks like there is a way to Limp to the finish line with this recall/hotline issue.
---------- Post added at 08:12 PM ---------- Previous post was at 07:32 PM ----------
CarbonMan said:
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
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Interesting, i was told that the service of hotlining phones were "automatically done by a computer at Samsung" -__- . Yes Samsung the manufacturer not the one providing service to the phone and literally got the run around for hours. So what im getting from your entry here is that they're are explicitly told to deny, deny, deny until you're give up and use an upgrade which will tie you to a phone for 2 years that you never wanted in the first place or activate an old device that you'll have to keep upwards of about 6 months until the note 8 comes out.. Unless you find that Golden employee that either doesn't know or doesn't care and will restore service to the phone even if its temporary. Ok *opens support Verizon chat* lets do this again..
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
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By activating a different device in place of it, then activating the note 7?
Or just deactivating the device waiting a few days and reactivating it?