Database Users

Money back from Google Wallet

So now that Google disabled the Google Wallet prepaid card, how do we get our money back we put on it or have access to it.
I logged on to Google Wallet website and only my credit cards I setup show up, the prepaid card doesn't show up. I would think Google would allow you to see and manage that card from the website, but you can't.
What do you guys think of this situation?
I don't really need the money from the card now, but I would think Google should at least send an email to Google Wallet user explaining the situation with the security of the app and fate of our money.

Right there with you buddy. Its bunk.
I have about $20 invested in Wallet myself

I think you can still use the rest of the money on it but you just can't add anymore. I just used it on Friday.

Stealyourface said:
I think you can still use the rest of the money on it but you just can't add anymore. I just used it on Friday.
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^^^This is correct.

they still should have sent out a brief email....it would have taken approximately 0 effort on their part.....

if this is the case, then they need to start supporting more major credit card companies....like...hmmm....i dunno.....visa lol

My balance says 0. I did find this screen:
http://db.tt/9Kzm33K3

I hope someone like Chase decides to add NFC payments to their banking app. They seem to know what the customer wants.

How about Lucid kernel???
Sent from my Nexus S using XDA App

Lucid kenel? no more?
Sent from my Nexus S using XDA App

I can't even log into my wallet app, its like perpetual "trying to unlock". I assume it'll be fixed quickly, or at least I hope.
Sent from my Nexus S using XDA App

hp420 said:
if this is the case, then they need to start supporting more major credit card companies....like...hmmm....i dunno.....visa lol
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They would if Visa would let them. Visa is trying to do it's own NFC thing and will not make a deal with Google.

bozzykid said:
They would if Visa would let them. Visa is trying to do it's own NFC thing and will not make a deal with Google.
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Weird I could have sworn I saw visa joining Google Wallet for NFC and that all the paper work was being taken care of lol.. but if visa makes an NFC app then I'm using both Wallet and Visa ^_^
- Google

I can log in on my phone see my pre paid card. I haven't flashed a ROM in a while though
Sent from my Nexus S 4G using Tapatalk

My money is back on there

snandlal said:
My money is back on there
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They never removed any prepaid cards. They just disabled adding new prepaid cards.

bozzykid said:
They never removed any prepaid cards. They just disabled adding new prepaid cards.
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Click to collapse
Speak for yourself. At one point my card was still there but money bank would not verify so it said 0 when i actually did have money on there. Finally, my money<---- not card, is back.

Google re-enabled provisioning last night. All is back to normal again. You can recharge and add prepaid cards again.

But the people who reset their wallet app data during the non provision period are stuck waiting for google. Mine still says prepaid unavailable

Weird wallet / Google MasterCard........

When I first got my Nex7 I set it up including Google wallet. It setup my prepaid card and it was the same as on my Gnex and had the same balance. Last night I unlocked the boot loader on my Nex7 and rooted, left the stock Rom. Today I setup my wallet account again and its a new card number with a $10 balance.
I called money network and they told me there is no way I had my same card from my gnex on my Nex7 and that every device will had a different card number but it will be linked to the same email address. This just sounds weird to me.... so now I need to have 2 different wallet accounts and have to have two different balances? Is there a way to backup the app data from titanium backup from my gnex to my Nex7? I'd really like to have the same balance on both devices.
Sent from my Nexus 7 using Tapatalk 2

My (perhaps limited) understanding is that you have one Wallet account with one balance but each device has its own card. No different to you and the missus having credit cards on the same account. The point being that each 'thing' you pay with must be able to be identified uniquely.

There is no need to backup your Google Prepaid card. It is tied to the device and each device has its own balance. You have one transaction history though.
If you were going to add money, beyond the $10 Google gave you, then I could see how it might be nice to have just one card. Maybe some day that can happen. Maybe around the same time they let you use whatever card you want.

Think of it like each device being a different debit card... pay with whichever card you like...

wmoore said:
My (perhaps limited) understanding is that you have one Wallet account with one balance but each device has its own card. No different to you and the missus having credit cards on the same account. The point being that each 'thing' you pay with must be able to be identified uniquely.
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I'd be fine with that , but unfortunately it doesn't seem to work that way. There is two different balances. I did check my transaction history and it does show all my transactions from my phone. Weird. I really hope at some point google decide to come by in the balances for all devices.
Sent from my Nexus 7 using Tapatalk 2

What happens if you change the Android ID of your device?

phonic said:
What happens if you change the Android ID of your device?
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The universe implodes.

phonic said:
What happens if you change the Android ID of your device?
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I'm not sure what happens but I know I have seen a few threads on the gnex forums about "secure element" problems with the wallet app and the only fix is to replace the phone. This happened to a lot of people after flashing a Rom.
I'm just going to leave mine be and hope that one day they merge the balances.
Sent from my Nexus 7 using Tapatalk 2

new AT&T sim card blocking google wallet!

I was at the AT&T store to pick up a new micro simcard for my new N4. The rep was about to give me the simcard when he suddenly asked if I had NFC. I said yes and he went and got a different card muttering something about extra security for Isis.
Later, I tried to set up Wallet but it just hung during initialization. When I took the simcard out, Wallet initialized fine. Put it back in, kaput.
Is AT&T actively disabling Wallet since they are promoting Isis or is it an inadvertant incompatibility. I plan to go back and demand a non-Isis card.

flintdragon said:
I was at the AT&T store to pick up a new micro simcard for my new N4. The rep was about to give me the simcard when he suddenly asked if I had NFC. I said yes and he went and got a different card muttering something about extra security for Isis.
Later, I tried to set up Wallet but it just hung during initialization. When I took the simcard out, Wallet initialized fine. Put it back in, kaput.
Is AT&T actively disabling Wallet since they are promoting Isis or is it an inadvertant incompatibility. I plan to go back and demand a non-Isis card.
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Whoa, that would be completely ridiculous. I took the micro SIM from my HTC One X, put it in my Nexus 4 and Wallet authorized fine (haven't used it yet). All it says is that I'm using an unsupported device because of root, but that doesn't change the functionality.

I had to go to at&t for a sim card as well however wallet works great for me. I use it every time I go grocery shopping.
Sent from my Nexus 4 using xda app-developers app

ErikWithNoC said:
Whoa, that would be completely ridiculous. I took the micro SIM from my HTC One X, put it in my Nexus 4 and Wallet authorized fine (haven't used it yet). All it says is that I'm using an unsupported device because of root, but that doesn't change the functionality.
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I did same here and also could use wallet
Sent from my Nexus 4 using Tapatalk 2

I was really surprised that there really are two different sims now. I forgot to mention that I'm in Austin, one of two cities testing out Isis and there is a major push in the AT&T store for it.
I'll report back when I get my hands on the regular sim.

Before I start my rant, why don't you just cut the old one to size?
Funny how AT&T is shooting itself in the foot, again and again.
For dumbphones:
The dumbphone crowd have little loyalty towards att (mostly CDMA or MVNO). other than that, they usually have cheaper plans.
For iphones (neither smart nor dumb) :
The iphone crowd are leaving left and right (mostly to MVNOs), and now with the unlocking, and the new compatible towers, people are heading to T-Mobile.
For android phones:
Their slow updates and bloatware, causes people to dislike buying from them. The fact that they just quit updating, causes people to leave completely.
Now they are messing with the nexus? A phone that just needs service, not support, from them?
Good thing I threw my number at Google. I change providers any time I feel like it. Right now I'm thinking about trying net 10 <att>
Sent from gsm GN running AOKP on ST

I was in the area and thought I might as well get a new one. It's free and only took a few minutes. In hindsight, I should have just cut it and have a working Wallet.

what is the word on this? it is hard to find information. wallet was working fine on my gnex. i cut down the sim and slapped it in my nexus 4 and wallet doesn't work now. if at&t is disabling software on my phone that isn't harming them in any way, we should be writing letters to attorney generals and calling for arbitration.

After many months of no Wallet access, I decided to fire up the app again and this time everything is working well! I don't know when but Google must have either found a way around the ISIS sim card or fixed a bug. Hard to say at this point if AT&T was actively breaking the N4 NFC. Whatever it was, it's now working beautifully!

flintdragon said:
After many months of no Wallet access, I decided to fire up the app again and this time everything is working well! I don't know when but Google must have either found a way around the ISIS sim card or fixed a bug. Hard to say at this point if AT&T was actively breaking the N4 NFC. Whatever it was, it's now working beautifully!
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I've never had a problem with Google wallet on AT&T. But I do believe when the phone first came out an update to the app was needed to get it to work on any network. The update came out around the time of your first post. Here is an interesting article on Google Wallet and Verizon as Verizon does actively block it on their network.
http://www.androidpolice.com/2013/0...why-the-carrier-is-still-allowed-to-block-it/

Google Wallet not adding card

Came from a galaxy nexus. Upon clicking the Setup Required button on my cards, it tries to process then Request Failed, try again. Does it for all 3 of my cards.

Do you have a ISIS SIM card provided by T-Mobile?

zephiK said:
Do you have a ISIS SIM card provided by T-Mobile?
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I have ATT, came from Galaxy nexus with normal size sim. Now i have MicroSim in my N4

Any ideas
Sent from my Nexus 4 using xda premium

Join the club. I've been dealing with this exact issue with Google Wallet support (yes, oxymoron) for almost a month now. I've been through 3 support agents, who all eventually just stop replying to emails once they've exhausted their pre-canned suggestions. One even had the nerve to tell me it's "a device issue they are trying to resolve". However, once I reminded them that the issue spanned multiple devices and that there are hundreds of people with N4s that are using GW just fine, the stopped replying to emails.
I have to say, GW "support" is by far the worst support I have ever received (or not received as the case may be). I'll keep trying, I'll open 30 cases if I have to, whatever it takes to get an answer.

[Q] Problems with checkout, error "BM-CPE-13" order declined because of high risk.

[Q] Problems with checkout, error "BM-CPE-13" order declined because of high risk.
Hello, im trying to buy the Nexus 6P frost of 64gbs but when I try to make the order system declines because of high-risk..
I've tried several times but still the same.
Someone have the same issue?
Thank you.

Nope. Mine went through just fine. Were you trying to do the payment plan? It sounds like your credit report came back bad.
Sent from my LG-V410 using XDA Free mobile app

ylexot said:
Nope. Mine went through just fine. Were you trying to do the payment plan? It sounds like your credit report came back bad.
Sent from my LG-V410 using XDA Free mobile app
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I call the bank to verify is everything was ok and they told me that there's nothing to prevent the card for been charged, everything is ok in their systems and I have to comunicate with a Google officer to check what happends.
I dont know why this happends because I already bought an Nexus 5 long time ago with the same account, credit card, and using the same address.
Is kinda stupid you have to insist to make a purchase.

D3m0x said:
I call the bank to verify is everything was ok and they told me that there's nothing to prevent the card for been charged, everything is ok in their systems and I have to comunicate with a Google officer to check what happends.
I dont know why this happends because I already bought an Nexus 5 long time ago with the same account, credit card, and using the same address.
Is kinda stupid you have to insist to make a purchase.
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Remove the card from your wallet account and add it back again,then try ordering. That's what worked for me.

D3m0x said:
I call the bank to verify is everything was ok and they told me that there's nothing to prevent the card for been charged, everything is ok in their systems and I have to comunicate with a Google officer to check what happends.
I dont know why this happends because I already bought an Nexus 5 long time ago with the same account, credit card, and using the same address.
Is kinda stupid you have to insist to make a purchase.
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I don't think the Nexus phones are available for purchase yet in the Dominican Republic. Either Google recognizes you are on a VPN, or they see you are international trying to use a US-based card. Either way, I am happy to see Google being proactive with security.

PaisanNYC said:
I don't think the Nexus phones are available for purchase yet in the Dominican Republic. Either Google recognizes you are on a VPN, or they see you are international trying to use a US-based card. Either way, I am happy to see Google being proactive with security.
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As i said, I bought the Nexus 5 with the same account, card and country based.
Google is not being proactive with security if this "proactivity" doesn't allow you to make a purchase.
Banks already has their own security systems, so there's no reason why Google should be that kind of strict in payments options. They're losing business opportunities.
Ill figure out the way to buy it, then, Il post the solution. But I'm sure that I going to get it.

Even i ordered from outside the US and faced this issue several times. Try what i said.
Sent from my HTC One_M8 using XDA Free mobile app

This is what I did. I live in Jamaica but have a USA account with a US bank. I used a VPN on my laptop (hotspotshield) and I ordered using that card and shipped to a freight forwarding address in the USA and my order went through ok, I think I'm one of the first orders to go through too as I noticed the nexus 6 website ended with /nexus/6 so I had /nexus/6p on auto refresh which eventually went live and I ordered immediately.
Sent from my Q10 using Tapatalk