Database Users

Galaxy S2 Problems on Rogers Network - Canada

1. MMS stops working by itself, after factory reset starts working again. No settings are being changed.
2. Bluetooth connection to my car Audi Handfree is very unreliable and causes network connection to stall, no data and calls go straigh to voicemail.
3. Call waiting stoped working. Everytime i get a second call my primary call mutes and I can't hear the other person and they can't hear me. By switching back and forth between callers I am able to hear first caller again.
All of these issues are solved by factory reseting the phone.
Does anyone have a clue why is this happening?
Using latest KE7 software.

I am on rogers and are having no issues with my phone that you are having... Maybe you got a bad phone?

Can you check if your mms messaging work?
Sent from my GT-I9100 using XDA Premium App

I am on Rogers and I have the same pronlem with my car bluetooth. I just disconect the hands free and I can talk on the phone then.
Sent from my GT-I9100 using XDA Premium App

On Rogers in Southwestern Ontario. I don't use MMS, so I don't have much experience with that.
I have used by SGS2 with BT Audio and calls on an Alpine KCE-400BT (Parrot unit rebranded as Alpine) and a Sony Xplod unit without any unusual behaviour
Haven't used call waiting other than by accident, no experience there either.

Hi I'm on Rogers is Windsor, I don't use MMS or bluetooth, but I use call waiting very often and not once as it messed up on me.

Anyone using Rogers having problems with digital call display? Whenever someone calls me it comes up as "unknown" but my account has digital call display on it.

I have seen name display work fine on my phone.it's a fantastic feature!
Sent from my GT-I9100 using XDA App

I updated to KF2 and and lost data and voice fo about 70% of the time. Now I am back to KE4 and it is OK.
Sent from my GT-I9100 using XDA Premium App

Everything has been fine here. Have not had a problem yet but I have only had the phone for two weeks.
Sent from my GT-P7510 using Tapatalk

Anyone using Rogers having any data stalling/dropping issues? It seems like every time I go into an area with no signal (subway or elevator for example) it just doesn't seem to connect back onto the network fully. Even though it will say 3G, the data connection is actually dead and I usually have to wait a while or cycle airplane mode to get it back.
I'm using the KE4 radio. If you guys are having no problems, could you tell me which ROM and radio (baseband) you're using? Also, if fast dormancy is enabled or disabled? You can check with dialing *#9900#. Also, which APN you're using for data? Is it the internet.com one or the rogers-core-appl1.apn?
Thanks

I just got a Bell SGS2 yesterday and rooted/unlocked it. I'm having 2 problems to date:
1) GPS cannot fix. I can be in view of 12 satellites, but it just won't fix.
2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Anyone else having these problems?
EDIT: Oddly enough, MMS works AND the timestamp is correct.

rickytenzer said:
I just got a Bell SGS2 yesterday and rooted/unlocked it. I'm having 2 problems to date:
1) GPS cannot fix. I can be in view of 12 satellites, but it just won't fix.
2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Anyone else having these problems?
EDIT: Oddly enough, MMS works AND the timestamp is correct.
Click to expand...
Click to collapse
Hi guys, how did you get it to unlock to work on rogers? I have tried the free app on the market but that doesn't work out for me.
I have rooted the phone already.
Sorry for hijacking the thread.

Sassanix said:
Hi guys, how did you get it to unlock to work on rogers? I have tried the free app on the market but that doesn't work out for me.
I have rooted the phone already.
Sorry for hijacking the thread.
Click to expand...
Click to collapse
Instead of getting the Galaxy S2 unlock app from the market, get the Galaxy_S app. It'll crash the phone at step 2, but it'll be unlocked after it reboots!

2) My SMS timestamps are screwed up. Every message comes in with a stamp of 4 hours earlier.
Click to expand...
Click to collapse
I haven't had this problem with my SGS2, but I've had it with previous Android and Windows phones. It is a known bug.
Apparently the problem isn't present when using Handcent SMS (which is really good anyways) or you can use this program designed specifically to fix the problem.
1. MMS stops working by itself, after factory reset starts working again. No settings are being changed.
Click to expand...
Click to collapse
Might be a dumb question, but did you check your APN settings? Maybe they got messed up somehow.

rickytenzer said:
Instead of getting the Galaxy S2 unlock app from the market, get the Galaxy_S app. It'll crash the phone at step 2, but it'll be unlocked after it reboots!
Click to expand...
Click to collapse
Thank you that worked

Nvm got it working.

This is why I'm afraid of using anything but the stock Kernel. No problems here on my unlocked stock SG2.

kamandor said:
Hey guys,
I just got an unlocked Japanese Galaxy S 2 (brand: NTT Docomo) and cannot get 3G to work on my phone. I am with Rogers.
I've tried enabling bands using the USSD codes but have had no luck.
Anyone else using a Japanese GS2 and got 3G to work on Rogers?
Click to expand...
Click to collapse
NTT works on completely different frequencies....there is no way it'd work here. If you want a phone that'd work in Japan then you'd need to buy one here and get a Softbank SIM card while in Japan.

Elythor said:
NTT works on completely different frequencies....there is no way it'd work here. If you want a phone that'd work in Japan then you'd need to buy one here and get a Softbank SIM card while in Japan.
Click to expand...
Click to collapse
Nvm got it working.

[Q] Magicjack with T-Mobile

Just curious if anyone else has T-Mobile and also a Magicjack?
Up until a few weeks ago this was working fine, and had been for 2 years. But recently we are no longer able to RECEIVE calls from a T-Mobile cell phone. When you call the magicjack number from the cell you get a message stating "all circuits are busy now, please try your call again later. Message NC26955".
I am, however, able to call the call a T-Mobile cell phone just fine. So basically, OUTGOING calls to T-Mobile cell phones work fine, but INCOMING calls do not.
I have already verified that Verizon phones work fine, as do land lines. The problem is isolated to T-Mobile cell phones.
I have also spent hours dealing with both magicjack and T-Mobile support, both of whom claim that there is no issue with their service.
I have also verified that the correct ports (5060 and 5070 UDP) are open to the magicjack. Anyway, nothing there has changed either.
Anyone have any other ideas of things to try?

at4r1 said:
Just curious if anyone else has T-Mobile and also a Magicjack?
Up until a few weeks ago this was working fine, and had been for 2 years. But recently we are no longer able to RECEIVE calls from a T-Mobile cell phone. When you call the magicjack number from the cell you get a message stating "all circuits are busy now, please try your call again later. Message NC26955".
I am, however, able to call the call a T-Mobile cell phone just fine. So basically, OUTGOING calls to T-Mobile cell phones work fine, but INCOMING calls do not.
I have already verified that Verizon phones work fine, as do land lines. The problem is isolated to T-Mobile cell phones.
I have also spent hours dealing with both magicjack and T-Mobile support, both of whom claim that there is no issue with their service.
I have also verified that the correct ports (5060 and 5070 UDP) are open to the magicjack. Anyway, nothing there has changed either.
Anyone have any other ideas of things to try?
Click to expand...
Click to collapse
Obviously this should not be happening. It does sound like a magic jack issue. If you like you can pm me the mj# and I'll give it a try from here in San Diego. Are there any other ports you can use btw? Just to cover all the bases?
Sent from my Nexus 7 (2013)

Berrydroidcafe said:
Obviously this should not be happening. It does sound like a magic jack issue. If you like you can pm me the mj# and I'll give it a try from here in San Diego. Are there any other ports you can use btw? Just to cover all the bases?
Sent from my Nexus 7 (2013)
Click to expand...
Click to collapse
I was convinced it was a magicjack issue, until my brother called me from his verizon phone. The only phones that can't call me are tmo cell phones. However, I can turn around and call a tmo phone just fine.
I spoke with tmo support again today and they are going to send me a cell signal booster. So hopefully I won't even need the magicjack anymore if I can get our cell phones to work inside the house.
As far as the ports go, those are the ones that magicjack uses for VOIP.

at4r1 said:
I was convinced it was a magicjack issue, until my brother called me from his verizon phone. The only phones that can't call me are tmo cell phones. However, I can turn around and call a tmo phone just fine.
I spoke with tmo support again today and they are going to send me a cell signal booster. So hopefully I won't even need the magicjack anymore if I can get our cell phones to work inside the house.
As far as the ports go, those are the ones that magicjack uses for VOIP.
Click to expand...
Click to collapse
Ok. My wife use to use magic jack. She's in the Philippines and we never had any problems with it. I'm with tmo, that's why I volunteered to call you if you wanted. I would suggest wifi calling, but I'm not sure if tmo still offers that!
Well, hopefully this cell signal booster works for you.
Sent from my Nexus 7 (2013)

Yeah, if WiFi calling worked on the nexus 4 that would be awesome.
Sent from my Nexus 4 using xda app-developers app

Magic Jack error NC26955
Please advise on the procedure to solve this problem. Thanks
at4r1 said:
Just curious if anyone else has T-Mobile and also a Magicjack?
Up until a few weeks ago this was working fine, and had been for 2 years. But recently we are no longer able to RECEIVE calls from a T-Mobile cell phone. When you call the magicjack number from the cell you get a message stating "all circuits are busy now, please try your call again later. Message NC26955".
I am, however, able to call the call a T-Mobile cell phone just fine. So basically, OUTGOING calls to T-Mobile cell phones work fine, but INCOMING calls do not.
I have already verified that Verizon phones work fine, as do land lines. The problem is isolated to T-Mobile cell phones.
I have also spent hours dealing with both magicjack and T-Mobile support, both of whom claim that there is no issue with their service.
I have also verified that the correct ports (5060 and 5070 UDP) are open to the magicjack. Anyway, nothing there has changed either.
Anyone have any other ideas of things to try?
Click to expand...
Click to collapse

There is no solution that i know of.
Sent from my Nexus 4 using xda app-developers app

Serious issue with NEXUS 6P? How to solve it or report it?

hi everyone,
For the past 2.5 years I have owned an HTC one M7 and I was very happy with it except the poor camera which died after like 1 year!
anyhow, with that phone I had no issues whatsoever and I am still using it.
Last month, I decided to buy the nexus 6p. Since owning this piece of art I have been happy. However, there is a serious issue with it and I believe it is a software bug. In my home, the signal is not that great. when somebody calls me and I answer the call he/she CAN hear me while I CANNOT hear him/her! within the call, if I turn the WIFI off while the data is on then I will be able to hear him/her without disconnecting the call. My brother has the same phone and he faces the same issue. The weird thing is that my friend who is owning OnePlus 2 has exactly the same issue!
1. Do you have any solution to this issue?
2. How to communicate this with Google?
Thank you.

almobams said:
hi everyone,
For the past 2.5 years I have owned an HTC one M7 and I was very happy with it except the poor camera which died after like 1 year!
anyhow, with that phone I had no issues whatsoever and I am still using it.
Last month, I decided to buy the nexus 6p. Since owning this piece of art I have been happy. However, there is a serious issue with it and I believe it is a software bug. In my home, the signal is not that great. when somebody calls me and I answer the call he/she CAN hear me while I CANNOT hear him/her! within the call, if I turn the WIFI off while the data is on then I will be able to hear him/her without disconnecting the call. My brother has the same phone and he faces the same issue. The weird thing is that my friend who is owning OnePlus 2 has exactly the same issue!
1. Do you have any solution to this issue?
2. How to communicate this with Google?
Thank you.
Click to expand...
Click to collapse
If you bought it from the Google store go back to the website and hit them up for help. When you submit your issue they'll call you failry quickly and if that doesn't work (cause you can't hear them etc) they will follow up with an email with the 855 number to call for support. Don't wait for the warranty to expire, do it now.

Do you have WiFi calling enabled?

Vref said:
If you bought it from the Google store go back to the website and hit them up for help. When you submit your issue they'll call you failry quickly and if that doesn't work (cause you can't hear them etc) they will follow up with an email with the 855 number to call for support. Don't wait for the warranty to expire, do it now.
Click to expand...
Click to collapse
I second this. If you bought it from the Play Store Google's support is really good. You should get a new phone the next day, or within a few days.

Thank you all.
- I have bought it from local store and I believe it is an authorized reseller. Google Store is not available in my country.
- Wifi Calling is not enabled.

almobams said:
Thank you all.
- I have bought it from local store and I believe it is an authorized reseller. Google Store is not available in my country.
- Wifi Calling is not enabled.
Click to expand...
Click to collapse
Are you sure the phone supports the bands offered in your country?
Have you tried factory reset?
It sounds software related to me. Since returning it isn't really an option you might try rooting the phone and just running either the stock ROM or a custom ROM.

Vref said:
Are you sure the phone supports the bands offered in your country?
Have you tried factory reset?
It sounds software related to me. Since returning it isn't really an option you might try rooting the phone and just running either the stock ROM or a custom ROM.
Click to expand...
Click to collapse
mine is the international version and it is supported. Also, this only happens when the signal is weak. Also, turning wifi off will fix the issue with the call quality.
I do not want to use a custom ROM actually.

Where is the setting for Wifi calling? When I am at home on Wifi I am having the same issue but once I am not on Wifi the phone seems to work great.

Raydee35 said:
Where is the setting for Wifi calling? When I am at home on Wifi I am having the same issue but once I am not on Wifi the phone seems to work great.
Click to expand...
Click to collapse
Go to setting and in the search box write wifi calling and it will lead you there

T-mobile Nexus 6P delayed SMS

Alright so for the past few weeks, I've been having issues sending SMS i'd send the message but the person wouldn't get the message till 20-30 minutes later. I called
T-Mobile multiple times about this issue and they reset some settings on their side but it would be every night starting at 10:30PM est til 2AM est. Whenever Tmo reset settings on their side SMS works. So a few days ago, I went to Tmo to get a new sim card and so did my girlfriend she got a new sim card who she has the
GS7 edge (T-Mobile) but any ways the problem has gotten worse and now im not sure what to-do. Weather a factory reset would fix the issue or changing the messaging app i've been using Google Messenger what else can I possibly do?

Try swapping SIM's with your girlfriend (Not sure what Sim the GS7E uses). See if the problem follows the SIM (IE, Your number/account) or the device. If your phone sends texts no problem with her SIM, Then it's not your phones problem. It's something to do with the provisioning on their (T-Mobiles) side. If it follows the phone. Compare the APN settings to your Girlfriends phone. They should match. If that all fails, You may want to try a factory reset.
I assume there is a way you could somehow see the message exiting the phone in a debug log somewhere. I'm not sure how one could do that. But I assume the phone will queue the message if it doesn't transmit. And you should be able to see that somewhere besides in the messaging app. I would also assume somewhere you can see why it's rejected by the local tower. I would imagine there is some kind of rejection message carried in signaling, But these are just my assumptions. I work in the carrier trunking business, Not the cell business. Haha.

NickOlsen8390 said:
Try swapping SIM's with your girlfriend (Not sure what Sim the GS7E uses). See if the problem follows the SIM (IE, Your number/account) or the device. If your phone sends texts no problem with her SIM, Then it's not your phones problem. It's something to do with the provisioning on their (T-Mobiles) side. If it follows the phone. Compare the APN settings to your Girlfriends phone. They should match. If that all fails, You may want to try a factory reset.
I assume there is a way you could somehow see the message exiting the phone in a debug log somewhere. I'm not sure how one could do that. But I assume the phone will queue the message if it doesn't transmit. And you should be able to see that somewhere besides in the messaging app. I would also assume somewhere you can see why it's rejected by the local tower. I would imagine there is some kind of rejection message carried in signaling, But these are just my assumptions. I work in the carrier trunking business, Not the cell business. Haha.
Click to expand...
Click to collapse
it uses the nano sim that's actually not bad idea i'm going to try that, but before I did a factory reset on my N6P. I assume there could be a way to find out how to debug log it or anything to figure out what's going on, but i don't get since we got new sim cards why would it keep on doing it. Also that's why came here to see if anyone has been having the same issues with their N6P's on Tmo.

humpty123 said:
it uses the nano sim that's actually not bad idea i'm going to try that, but before I did a factory reset on my N6P. I assume there could be a way to find out how to debug log it or anything to figure out what's going on, but i don't get since we got new sim cards why would it keep on doing it. Also that's why came here to see if anyone has been having the same issues with their N6P's on Tmo.
Click to expand...
Click to collapse
Well, My buddies got a N6P on T-Mobile here in Central Florida and has no issues.
I suggest swapping them SIM's because it tests the provisioning. The SIM's themselves are fine. Because they work at all. The bigger thing to test here is that your account/line is correct. And by swapping SIM's you're trying a known-good account. So it's less about the SIM being functional. And more about T-Mobile not having some kind of misconfiguration on your account. So let us know how it goes.
As for how to look into it further, Hopefully someone else can chime in. As that's outside my depth.

NickOlsen8390 said:
Well, My buddies got a N6P on T-Mobile here in Central Florida and has no issues.
I suggest swapping them SIM's because it tests the provisioning. The SIM's themselves are fine. Because they work at all. The bigger thing to test here is that your account/line is correct. And by swapping SIM's you're trying a known-good account. So it's less about the SIM being functional. And more about T-Mobile not having some kind of misconfiguration on your account. So let us know how it goes.
As for how to look into it further, Hopefully someone else can chime in. As that's outside my depth.
Click to expand...
Click to collapse
well about swapping SIM's would it matter that we are on the same account, the delayed messages won't start until night like around 10:30PM sometimes maybe later

humpty123 said:
well about swapping SIM's would it matter that we are on the same account, the delayed messages won't start until night like around 10:30PM sometimes maybe later
Click to expand...
Click to collapse
Nope. Still a good test. Since they are different numbers / lines.

That's strange. I have a 6p on T-Mobile as well and haven't had those issues. Stock N ROM and using stock Messenger app.
I also work for T-Mobile, where do you live?

abccg said:
That's strange. I have a 6p on T-Mobile as well and haven't had those issues. Stock N ROM and using stock Messenger app.
I also work for T-Mobile, where do you live?
Click to expand...
Click to collapse
I live in South FL, Stock 6.0.1 MM using stock Messenger app. I went to a T-Mobile store and they said it was because my phone is a "Unlocked Phone" and they also blame it on the network is "congested" but my girlfriend she has the GS7 Edge and it only happens when i text her and it starts at 10:30PM messages get delayed but with the double texts they have always been like this. even when I had my N6 from T-Mobile. So now i'm not sure what to do, if a factory reset on my device or on her phone also or what....

On my 6p, no matter what settings or apps used, I had mms and sms issues whenever I had wifi calling turned on. My issues were late and undelivered messages. Had to turn off wifi calling.

humpty123 said:
I live in South FL, Stock 6.0.1 MM using stock Messenger app. I went to a T-Mobile store and they said it was because my phone is a "Unlocked Phone" and they also blame it on the network is "congested" but my girlfriend she has the GS7 Edge and it only happens when i text her and it starts at 10:30PM messages get delayed but with the double texts they have always been like this. even when I had my N6 from T-Mobile. So now i'm not sure what to do, if a factory reset on my device or on her phone also or what....
Click to expand...
Click to collapse
Try turning on SMS over IMS. Enter *#*#4636#*#* in the dialer>phone information>Turn on SMS over IMS.

hawkswind1 said:
Try turning on SMS over IMS. Enter *#*#4636#*#* in the dialer>phone information>Turn on SMS over IMS.
Click to expand...
Click to collapse
okay i've turned on SMS over IMS I'll see how this works for a day or 2 thank you!

Tsuul said:
On my 6p, no matter what settings or apps used, I had mms and sms issues whenever I had wifi calling turned on. My issues were late and undelivered messages. Had to turn off wifi calling.
Click to expand...
Click to collapse
I don't have wifi calling on, and now I have issues with calls the phone call breaks up. And I will have to hangup and try and call her back but it goes straight to voicemail til I wait 5 minutes then call again and she said it was the same for her, when she tried to call me back. It would go straight to voicemail after the call breaks up and there is all this feedback.

Phone no longer ringing when the network is 4G LTE

Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.

Tom23824 said:
Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.
Click to expand...
Click to collapse
Google have updated the dialer recently several times, could it be a bug that shows on Sprint, or do you have spam settings on, which I know has caught other people out. Check/play with spam settings in her dialer app.
(other areas I might check (if not dialer or network). I assume all phones were working before correctly, right? Are they different sims or the same sim in different phones? New sims, ie not old one you have cut down hat are old spec. Do lte settings match on different phones?)

Tom23824 said:
Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.
Click to expand...
Click to collapse
Same issue. Did you get it fixed?

I also have this problem on Sprint.
Sometimes restarting the phone fixes the issue, sometimes it doesn't.
Between this and no longer being able to use Google Voice without using a separate number, I think it's time for me to bail on Sprint.

My wife had this issue a bit back. Only happened when the phone was using VoLTE (verified by a debug menu, *#*#4636#*#*, showing both voice/text and data marked as LTE).
Fix was to disable the Enhanced 4G LTE communications option, which forced the phone too fallback to nonVoLTE while still using LTE for data. Again confirmed using the phone information menu which showed voice as 1xRTT and data as LTE.
Hope this help and that we can get a better fix soon.

serenesilence said:
My wife had this issue a bit back. Only happened when the phone was using VoLTE (verified by a debug menu, *#*#4636#*#*, showing both voice/text and data marked as LTE).
Fix was to disable the Enhanced 4G LTE communications option, which forced the phone too fallback to nonVoLTE while still using LTE for data. Again confirmed using the phone information menu which showed voice as 1xRTT and data as LTE.
Hope this help and that we can get a better fix soon.
Click to expand...
Click to collapse
Has this fix worked for anyone?

jhill110 said:
Has this fix worked for anyone?
Click to expand...
Click to collapse
Dude... His post says this fix worked for him... And it has worked for others...
Sent from my PH-1 using Tapatalk

rignfool said:
Dude... His post says this fix worked for him... And it has worked for others...
Click to expand...
Click to collapse
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
You are the type that likes to belittle people.... Thanks for your non help post.

jhill110 said:
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
You are the type that likes to belittle people.... Thanks for your non help post.
Click to expand...
Click to collapse
Any time...
I love sharing my time with ungrateful idiots that can't bother to read or need the red carpet rolled out for them...
Good luck with your device... Hope you drop it in the river
Sent from my PH-1 using Tapatalk

rignfool said:
Any time...
I love sharing my time with ungrateful idiots that can't bother to read or need the red carpet rolled out for them...
Good luck with your device... Hope you drop it in the river
Click to expand...
Click to collapse
Frustrating isn't it.

autosurgeon said:
Frustrating isn't it.
Click to expand...
Click to collapse
Nah...
I just wish him ill and send him on his way...
Maybe he will learn to read... And realize his device is no more valuable than anyone else's...
But probably not...

Google Voice Essential Phone NO Ring Ring Fix
jhill110 said:
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
Click to expand...
Click to collapse
Didn't work for me either but I figured it out... what I had to do is change a setting under Google Voice in Settings under the tab CALLS change to "Use carrier only" and I did have to turn VoLTE off. I left the Preferred network type as LTE. Phone is working well now, with T-mobile and Google Voice I have been testing it all morning.
:highfive: