[Q] Phone gets warm/Heat issues -- normal or RMA? - Nexus 4 Q&A, Help & Troubleshooting

I need someone to tell me if my phone should be RMA-ed or not.
Got my phone last week, currently running stock, rooted, deodexed ROM (from here). Have turned on 'Force GPU rendering' (under dev options). No other tweaks/mods (so far). Phone is GREAT in every way, except..
The phone tends to get really warm when I'm casually using it -- for e.g. browsing on Chrome for more than 10-15 minutes, or am doing something on Twitter etc. I just installed System Tuner and the phone went to 43-44 C when I was using the XDA app right now. The phone gets *very* warm when playing games on it (which I can finally do on my phone!). I'll post a follow-up to this with some temperatures for different apps/games soon.
My house is in a area of pretty poor T-Mob network, and my phone is on HSPA mode (not 2G), so I assume it gets warm during calls due to the poor network.
As a note, both the back and the front of the phone get warm, and the warmth is mostly localized to the top half of the screen.
Have been looking for a few days on XDA/elsewhere, and some people say they've not seen *any* warming. Some say its pretty standard on stock kernel.
What is the consensus? Is this fairly normal for this phone -- given the build and high-end specs ? Will simply flashing an undervolted, underclocked kernel "fix" the warmth issue (e.g. matr1x)?
Any thoughts/tips would be much appreciated.

The Nexus 4 is badly designed thermal-wise. Enough that the SoC ends up getting too hot and is throttled. It's why the Nexus 4 performs worse than the iPhone 5, Optimus G, and Note II in spite of a beefy processor. It only does well in a freezer.

There are remedies for this, you can flash custom roms and kernels and tweak until your device works to your liking. I mean, this is a nexus device after all

The phone getting warm is normal. No need for a RMA the next one will get warm too.
Sent from my Nexus 4

Yeah I'm also experiencing these "issues". Are there at remedies? I have PA and matrix kernal installed but it still gets really warm 40+ °C when gaming.
Sent from my Nexus 4 using xda app-developers app

ijeff said:
The Nexus 4 is badly designed thermal-wise. Enough that the SoC ends up getting too hot and is throttled. It's why the Nexus 4 performs worse than the iPhone 5, Optimus G, and Note II in spite of a beefy processor. It only does well in a freezer.
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My Nexus 4 at room temperature gets results as good as Anandtech's Nexus 4 in the freezer (and by extension, as good as the Optimus G and slightly better than the iPhone 5). The Nexus 4's thermal design seems fine - I would expect a phone with a 4+ watt S4 Pro to get warm. I would be more concerned about it NOT getting warm, since that means a lot of heat is being trapped inside. Perhaps Anandtech's review unit has that problem.

kcuartero said:
Yeah I'm also experiencing these "issues". Are there at remedies? I have PA and matrix kernal installed but it still gets really warm 40+ °C when gaming.
Sent from my Nexus 4 using xda app-developers app
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Liquid nitrogen cooling system

If it makes any difference my first n4 did heat up from time to time but the replacement I got hasn't given me any problems whatsoever
Sent from my Nexus 4 using xda app-developers app

Here are the temps I've seen since my post (using System Tuner) :
Idle: 36-37C
Charging: 45 C
XDA/Gmail (15 mins reading): 47-50 C
Chrome (5 mins): 50 C, (and 51 while multi-tasking just now.)
Navigation/music: 44-45 C
Based on responses, I guess these are somewhat to be expected? Debating whether to try playing with the kernel, or try my luck with a replacement..
--
Sent from my Nexus 4

kcuartero said:
Yeah I'm also experiencing these "issues". Are there at remedies? I have PA and matrix kernal installed but it still gets really warm 40+ °C when gaming.
Sent from my Nexus 4 using xda app-developers app
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Does this mean that during non-gaming use, your phone is much cooler than what I'm seeing? Guess I should try flashing matr1x then...
--
Sent from my Nexus 4

satishev said:
Here are the temps I've seen since my post (using System Tuner) :
Idle: 36-37C
Charging: 45 C
XDA/Gmail (15 mins reading): 47-50 C
Chrome (5 mins): 50 C, (and 51 while multi-tasking just now.)
Navigation/music: 44-45 C
Based on responses, I guess these are somewhat to be expected? Debating whether to try playing with the kernel, or try my luck with a replacement..
--
Sent from my Nexus 4
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This is nearly identical to my temps.

satishev said:
Does this mean that during non-gaming use, your phone is much cooler than what I'm seeing? Guess I should try flashing matr1x then...
Sent from my Nexus 4
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yeah, when i'm not gaming. normal temps are around 33C

15 minutes of playing Arcane Legends I hit about 64 C. Anyone else getting temps like this while gaming? Could this be a RMA case?

Related

So, how many of you have Nexus 4's that get hot with normal use?

See thread title.
While playing simple games (like Flow Free), Facebook, and web browsing, my phone can get really warm/hot. It gets much worse while doing these while it's charging.
I haven't experienced any problems with the heat except when I was installing a lot of things via the Play store, and I got a couple reboots. It's fine otherwise... just hot.
Anyone else experience this?
Mine feels normal during everyday use, during games, about the same, ever so slightly warmer at most. I don't really notice. Any background processes heating your phone up? How is battery life as well?
Your previous phone probably got just as hot. The glass helps transfer the heat better than plastic.
Mine does get warm as well But I think the fact that we feel it might have to do with the size of the device. It's pretty thin.
Mine gets pretty toasty, but that's when I'm using it pretty extensively, like browsing web/forums for an hour straight.
Sent from my Nexus 4 using Tapatalk 2
Battery life is pretty good. I'll go through a whole days use with juice to spare.
My phone gets hotter than warm though. Last night playing Flow Free while charging, pressing my finger on the screen eventually gave a little sting.
I know this phone has a lot more CPU power than the hercules (Tmo GS2), but the GS2 with its big glass front never got hot like this, and it would rarely get warm.
I think if your phone is rebooting because of the heat generated from installing apps, you need to RMA it. My phone definitely feels hot after a session of playing a game but it has never rebooted because of it.
Guys, it's a highend phone, what do you expect?
Do you expect a high-end CPU in a desktop PC to run cool? Even in standby an i7 can go up to 30-40°C depending on voltage. And for four cores at 1.512 MHz theres a lot of voltage needed. Don't worry about it unless you get reboots thats not normal.
If the problem continues, send them up here to the north of Sweden. It's gonna be -25°C tomorrow and I could do with some handwarmers
I've had a overheating while playing stupid zombies 2, the phone got hot as ever, but strangely seems to be a ROM related problem, as I had this issue with aokp, while on cm10, playing the same game, the phone get lightly warm, but no more. I was using Franco kernel on both too
Sent from my Nexus 4 using Tapatalk 2
never more than a little warm with extensive use.
I'm on stock, updated the phone to whatever is the latest version that google pushed and i just started playing Angry brids for about 10 mintues and the phone got noticeably warm. I guess this is the new 'normal' now?
Mine only gets hot when I'm charging it and using it at the same time.
Sent from my Nexus 4 using xda premium
I have a battery widget and at times when on calls ive gotten up to 101F
i want to say my phone runs warmer than my buddy running the same widget
Mine has only been hot after charging on the Panasonic pad. If the glass breaks from it then RMA!
Sent from my Nexus 4
It certainly gets hot, but only slightly more than my Samsung GS1 i9000. Fact of life when running a quad core at these speeds without a fan.
Mine does it too but m not complaining
Sent from my Nexus 4 using xda app-developers app
Mine gets pretty hot. G SAM app reports that the battery has reached 110*f from internet browsing on 3g.
I noticed mine gets pretty warm if I use it for a while just browsing the web.
Sent from my Nexus 4
Mines fine during normal usage. Except when I play graphically demanding games such as need for speed most wanted, after the first race, the screen and the back near the top is hot. Worried about it, I remember the HTC sensation used to get real hot as well, but I've also got an aftermarket battery which also helped with the heat.
Sent from my Nexus 4 using Tapatalk 2

N4 getting pretty warm for anyone?

I'm coming over from a thicker EVO 4G so maybe I'm just not used to it in thinner device, but when i watch a video, or do something with motion in it like a camera, the top of the device gets a good bit warmer then the rest of it, at about the level of the volume keys. It's not instant, but it takes a minute or two to happen.
Has anyone experienced this? / Do ya think it's normal for a thinner device?
I've noticed it on Stock as well as a custom ROM.
Known issue. There's other threads about it. Glass conducts heat more than plastic, among other things. Check out the other thread, probably in general.
Sent from my Nexus 4 using xda app-developers app
Not after undervolting
having own a Gnex and now a N4, this thing barely gets warm... the Gnex was VERY HOT, to the point sometimes at lunch i had to turn the AC, put it on MAX, set the phone against it without the battery cover for about 2-3 minutes, to cool it off..
the N4 has never got hot on me
OP, check if you have a "Slow" binned CPU. Those have higher stock voltages and therefore get hotter faster
jacklebott said:
OP, check if you have a "Slow" binned CPU. Those have higher stock voltages and therefore get hotter faster
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Click to collapse
How do you check that
Sent from my Nexus 4 using xda app-developers app
Don't set it on anything Cold after it heats up
Don't set it on anything Cold after it heats up, you have a chance to crack the back.
strobex said:
How do you check that
Sent from my Nexus 4 using xda app-developers app
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http://forum.xda-developers.com/showthread.php?t=2052496
I have "fast", I don't want to touch a "slow" binned cpu if that's true lol..
Fast.
I'm trying to understand, is a good thing or a bad thing?
I have 'nominal' and yet to encounter phone warming up. I can also UV using faux clock if I ever need it

Smoothrom causing hot battery

I am not a ten posts so can't post in dev section. I have had the nexus since September and played lots with different kernels and roms and am playing surfing for 10 plus hours a day over holidays so know how this thing likes to run. I installed smoothrom today and noticed the back getting hot and the battery reporting 31-32C. It normally runs 28-29C and the back does not get hot unless I am gaming. Its winter here and house is never over 22C so its not that. No GPU over clock and tried 3 different kernels just to be sure. Is there anything that could be loading the GPU in smoothrom? I have run stress tests at 1.5G and not got the battery that high. And the battery is not draining faster than normal.
Sent from my Nexus 7 using Tapatalk 2
k29er said:
I am not a ten posts so can't post in dev section. I have had the nexus since September and played lots with different kernels and roms and am playing surfing for 10 plus hours a day over holidays so know how this thing likes to run. I installed smoothrom today and noticed the back getting hot and the battery reporting 31-32C. It normally runs 28-29C and the back does not get hot unless I am gaming. Its winter here and house is never over 22C so its not that. No GPU over clock and tried 3 different kernels just to be sure. Is there anything that could be loading the GPU in smoothrom? I have run stress tests at 1.5G and not got the battery that high. And the battery is not draining faster than normal.
Sent from my Nexus 7 using Tapatalk 2
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I'm running SmoothROM too. Of course it's getting hot when you play games, it always will. My temps are the same when I'm playing, you don't have to worry about it, these temps are safe.
you do realize that 31-32C isnt hot, right? you do know that your body temperature is right around 37C, right? holding your device in your hand while its powered off can get your device warmer than that.
Well, of course I don't mean hot, but warm. It gets warmer only when I play games, that's no problem.
Sent from my Nexus 7 using xda premium

Does This Phone Get Hot?

I've read lots of comment about the N4 getting hot under normal use. Is this still the case or has the issue been addressed. I'm seriously considering buying this phone but I don't want a phone that gets hot.
appro77 said:
I've read lots of comment about the N4 getting hot under normal use. Is this still the case or has the issue been addressed. I'm seriously considering buying this phone but I don't want a phone that gets hot.
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This phone is really hot even when you are looking at it with screen turned off.. I hope you understand what i mean
Sent from my Nexus 4 using Tapatalk 4
appro77 said:
I've read lots of comment about the N4 getting hot under normal use. Is this still the case or has the issue been addressed. I'm seriously considering buying this phone but I don't want a phone that gets hot.
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Mine hasn't gotten to hot.
Those reporting this problem are probably a minority of all nexus 4 owners.
Swyped from my Nexus 4 using Tapatalk 4
Yes the phone does get hot sometimes especially after 10-15 mins of continuously browsing the web on 3G+ or 3G and after 15-20 mins on wifi.. But that's for stock 4.2.2 and 4.3. After undervolting and underclocking the device using custom kernels and ROMs the phone does not get very hot.. It's between 37-40 even after playing games like nova 3 and nfs mw for an hour if you hold the phone with your bare hands and it obviously depends on your configuration.
appro77 said:
I've read lots of comment about the N4 getting hot under normal use. Is this still the case or has the issue been addressed. I'm seriously considering buying this phone but I don't want a phone that gets hot.
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Click to collapse
Thin glassy phone + powerfull cpu = heat Nothing to worry about.
It gets hot, at least on stock firmware, although my definition of hot might be more sensitive than others. I don't know what it would be like talking on the phone for an hour with it getting hot next to your face, although I haven't done that. I have to use custom rom and underclock the cpu a bit, so it's not an really issue anymore. I probably will get flamed for this, but I don't recommend this device to you if you don't like phones getting hot. But I guess lots of these newer flagship phones that has thin plastic casing probably gets hot too.
With normal usage the phone doesn't get too hot or anything. If you are fond of overclocking and disabling thermal throttle you will get pretty high temperature's. Around 70 degrees celcius.
It get's hot as any other phone but because it has got a glass back you feel the heat better.
Sent from my Nexus 4 using xda app-developers app
It didn't feel warm at all after undervolting and limiting heat using Trickster Mod (and has been yundervolted for the past 3 months).
Before that it could sometimes get really hot though.
Yes very hot, don't buy it.
meangreenie said:
Yes very hot, don't buy it.
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Yes it gets very hot but the thing is you can still use it without getting very hot if you play games then yes it will get hot.
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Andre_Vitto said:
Yes it gets very hot but the thing is you can still use it without getting very hot if you play games then yes it will get hot.
Sent from my Nexus 4 using xda app-developers app
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meangreenie said:
Yes very hot, don't buy it.
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Is your phone undervolted and temprature limited?
My temprature never goes over 40 degrees celsius, and feels rather cold most of the time.
Even with rather intensive games like NFS Most Wanted
This phone will not burn you. There isn't a real reason to consider the heat a problem. The temperature of the phone is regulated by the kernel, if it gets too hot the kernel takes measures to reduce the amount of heat being produced. This is a non issue.

Is yours getting hot fast?

Mine was getting warm from the start. Thought it was lack of SIM, put that in and made some adjustments and its getting pretty darn hot... Am I alone on this?
When I first got it and put it on the fast charger and was playing with it. I noticed same thing it felt really warm even after i had it off the charger, but today I have not experienced the same. I have been using it pretty regularly but have not had it on the charger or played any games (at work) so I will report back once I do
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Good to know I'm not alone. Good thing I got this at BB. If it's just a small percentage maybe I can just swap it out. It feels about 100 degrees + right now. So I'm using my tablet. I don't want to unlock bootloader until I know for sure.
Sent from my Nexus 7 (2013) using XDA Free mobile app
Bump. More than 2 people on here have this phone, right?
Sent from my Nexus 7 (2013) using XDA Free mobile app
Wanted to let everyone know it does cool down a lot after charging to 100%. You will receive it at about 35% and it gets hot fast. Idk why, even with SIM... It adjusts though and can't wait for a recovery to root!
Sent from my XT1575 using XDA Free mobile app
Could be the sar levels making your hands hot. I think the sar levels are high on this phone.
BoboBrazil said:
Could be the sar levels making your hands hot. I think the sar levels are high on this phone.
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Why would sar level make hands hot or impact the battery, seems strange
And what is Sars ha-ha, in 5 years never heard of that, other than the disease!
Sent from my XT1575 using XDA Free mobile app
So it's Radiation? Wow thought that was only minor.. From what I read its a big deal. Nexus 6 was pretty high, but iPhone was .1 away from legal limit!
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nikeman513 said:
So it's Radiation? Wow thought that was only minor.. From what I read its a big deal. Nexus 6 was pretty high, but iPhone was .1 away from legal limit!
Sent from my XT1575 using XDA Free mobile app
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I always wondered why my ear glowed the the dark after using my phone.
@Fantach read up on SARS levels on phones. It also makes the area of the body warm.
I plugged mine in with the Turbo charger when I got it (was at 43%) and did all the downloading and updating apps. It felt pretty hot, so I checked it with Gsam battery and it was 118 degrees. That's hotter than my M9 gets doing the same thing, but the M9 stays hot longer.
After it reached 100% (which was pretty fast), it cooled down pretty quick... It also didn't take too long to get back down to 70% (maybe 3 hours). Standby time is pretty good, but SOT seems to drain the battery pretty quick. But this is a new phone (basically a new ROM flash) and will settle in a few days and I expect to see better battery stats.
BoboBrazil said:
@Fantach read up on SARS levels on phones. It also makes the area of the body warm.
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I heard about the high radiation on motorola devices but now the heat, if true
Fantach said:
I heard about the high radiation on motorola devices but now the heat, if true
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Heat is 100% fine. And Motorola Nexus 6 was a lot lower than iPhone.... Like myself and 2 other guys said. It's like the phone adjusts. It gets very hot AT FIRST, then it drastically cools down. Did an Antutu and it didn't even heat up. I swear, heat isn't an issue.
Sent from my XT1575 using XDA Free mobile app
nikeman513 said:
Heat is 100% fine. And Motorola Nexus 6 was a lot lower than iPhone.... Like myself and 2 other guys said. It's like the phone adjusts. It gets very hot AT FIRST, then it drastically cools down. Did an Antutu and it didn't even heat up. I swear, heat isn't an issue.
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Thank you for your clarification, i feel much better now :victory:
Mine got hot today as well. It was downloading my apps. A little more past 100 apps from the Play Store. It's not a constant issue since I have been using the MXP
I've had this phone for 3 days and it has not calmed down. Still gets hot and this screen destroys battery time. It has nice standby but when the screen is a battery hog. The temps get high with any real usage. My Nexus 6 has been much better with temps and battery. Wondering if it's a bad faulty batch or if this is the processor/screen.
It's a shame because this phone is a dream besides all that. But I am suspect to keeping this with the overheat and battery drain.
sillyphillie said:
I've had this phone for 3 days and it has not calmed down. Still gets hot and this screen destroys battery time. The temps get high with any real usage.
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Could you try this app: https://play.google.com/store/apps/details?id=com.yanyan.cputemp and inform us about your cpu and battery temperature when it gets hot on regular usage (no gaming).
I encourage others to do the same so we could see what are we dealing with, thank you :fingers-crossed:
I will install. FYI... I don't game.
sillyphillie said:
I will install. FYI... I don't game.
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It's yours, I haven't had problems since the first couple hours. My benchmarks have been above average than others, so I might have a better build than most though...
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