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I originally had this audio problem around 3 weeks ago while playing a game so I rebooted and it was working fine again.
A few minutes ago, exactly the same problem has happened again and a reboot hasn't resolved it, this time.
Here's a recording of the audio problem I'm having - http://db.tt/aqB3EM0W
EDIT - Again, it has sorted itself out but there's still clearly an underlying problem to have caused this.
If anyone's had this problem before, could you let me know how you fixed it and roughly how much it cost (if you took it to a repair shop)?
Thanks in advance
KidCarter93 said:
I originally had this audio problem around 3 weeks ago while playing a game so I rebooted and it was working fine again.
A few minutes ago, exactly the same problem has happened again and a reboot hasn't resolved it, this time.
Here's a recording of the audio problem I'm having - http://db.tt/aqB3EM0W
EDIT - Again, it has sorted itself out but there's still clearly an underlying problem to have caused this.
If anyone's had this problem before, could you let me know how you fixed it and roughly how much it cost (if you took it to a repair shop)?
Thanks in advance
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Click to collapse
I had the same problem.I just opened the back cover and hit the mics with my finger several times. Since than I am not facing it anymore. I'm not telling its gonna work for you but you can give it a shot.
I had this problem as well but I fixed it. I found out the culprit causing it was the ROM that I was using. So I flashed back to stock and the crackling was gone! Whew.
Sent from my Nexus 4 using Tapatalk 2
I am facing crackling sound in headphone & also even in speakers , what problem will be ? Its terrible sound, cant even play any music .
KidCarter93 said:
I originally had this audio problem around 3 weeks ago while playing a game so I rebooted and it was working fine again.
A few minutes ago, exactly the same problem has happened again and a reboot hasn't resolved it, this time.
Here's a recording of the audio problem I'm having - http://db.tt/aqB3EM0W
EDIT - Again, it has sorted itself out but there's still clearly an underlying problem to have caused this.
If anyone's had this problem before, could you let me know how you fixed it and roughly how much it cost (if you took it to a repair shop)?
Thanks in advance
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Click to collapse
Which rom/kernel are you running with it?
kilometers4 said:
Which rom/kernel are you running with it?
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Click to collapse
Completely stock. Not even rooted. Since I edited the OP last to mention that it's fine again, it hasn't done it since but there's always a chance it could do it again.
KidCarter93 said:
Completely stock. Not even rooted. Since I edited the OP last to mention that it's fine again, it hasn't done it since but there's always a chance it could do it again.
Click to expand...
Click to collapse
Maybe try rooting? Might solve the problem. I'm rooted and have never had that issue.
kilometers4 said:
Maybe try rooting? Might solve the problem. I'm rooted and have never had that issue.
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Click to collapse
I think the problem must lie deeper than that somewhere because I stayed stock for a few months after getting it without a problem. I then decided to root + flash some ROMs, still with no problem. Then I had no problem for ages even after coming back to complete stock again.
I think I'll just have to wait and see if it does it again and then take it to a mate who'll be able to find out why it's done it and probably fix it
I got a nexus 4 but I noticed that its a mute...
No sound.. Even at the highest volume.
But the strange thing is when I unlocked it...and after a reset.. The sounds works for a few minutes and then the phone goes mute again.. I locked it again and the sounds returns again for a few minutes...
It not a speaker problem defiantly...
Any suggestions???
Sent from my Nexus 4 using xda premium
My Dad had a similar problem on his iPhone 2G once and it was to do with the headphone jack. Try plugging something into the headphone jack then playing some music before taking the headphones out then playing again. I know it seems weird but it worked for my Dad and it won't take long so it's worth a try. It's not very likely to work though because his iPhone was a solid 3 years old at the time and very beaten up, you probably haven't done similar damage to your phone in such a relatively short time period.
Nigeldg said:
My Dad had a similar problem on his iPhone 2G once and it was to do with the headphone jack. Try plugging something into the headphone jack then playing some music before taking the headphones out then playing again. I know it seems weird but it worked for my Dad and it won't take long so it's worth a try. It's not very likely to work though because his iPhone was a solid 3 years old at the time and very beaten up, you probably haven't done similar damage to your phone in such a relatively short time period.
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thanks for your suggestion...
tired but to no avail... i noticed this is most likely a software issue... as after a reboot ..sounds works perfectly for a period of time (30 sec.... 10 mins) then after that ... sounds goes off (playing about... going to settings etc...)... and the only possibility to fix this is to reboot..
this happens on stock 4.2, 4.2.2, Cm10.1 RC1, Xylon, etc..
can't seems to pinpoint the fault...it seems to go to mute... but the volume rocker still shows volume is on... and move it up and down does not solves it..
when plug a headphone into the unit, is it supposed to show a head phone is plugged in ?? i don't seems to get that..
khnglh said:
thanks for your suggestion...
tired but to no avail... i noticed this is most likely a software issue... as after a reboot ..sounds works perfectly for a period of time (30 sec.... 10 mins) then after that ... sounds goes off (playing about... going to settings etc...)... and the only possibility to fix this is to reboot..
this happens on stock 4.2, 4.2.2, Cm10.1 RC1, Xylon, etc..
can't seems to pinpoint the fault...it seems to go to mute... but the volume rocker still shows volume is on... and move it up and down does not solves it..
when plug a headphone into the unit, is it supposed to show a head phone is plugged in ?? i don't seems to get that..
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Click to collapse
I would reflash a factory image in fastboot, if that doesn`t solve the issue it may be a hardware issue that requires repair (relock the bootloader in that case).
BTW do you have sound with music, youtube etc?
I had a similar problem when i flashed the Sony sound pack ported from xperia z. Every single sound vanished from the device, even speaker and mic when making a call! Restored a backup and it has since worked fine!
Sent from my Nexus 4 running latest jellybam with motley kernel! using xda app-developers app
gee2012 said:
I would reflash a factory image in fastboot, if that doesn`t solve the issue it may be a hardware issue that requires repair (relock the bootloader in that case).
BTW do you have sound with music, youtube etc?
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Click to collapse
it definitely seems like a hardware issue.. main be the main board..
no sound what so ever from any application.. however after a reboot.. the sounds works for a while then it goes silents.... (factory rom 4.2.2)
never had any problem with any nexus phones seems Nexus One... but think my luck ran out on me...
davecousins said:
I had a similar problem when i flashed the Sony sound pack ported from xperia z. Every single sound vanished from the device, even speaker and mic when making a call! Restored a backup and it has since worked fine!
Sent from my Nexus 4 running latest jellybam with motley kernel! using xda app-developers app
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Click to collapse
thanks for your suggestions.. no sound pack installed.. (full factory rom 4.2.2)
i did tired installing Beats audio zip... thinking it may overwrite some sound files and hopefully fix the problem... but no luck
If you can, flash back to stock and RMA it. This isn't a common or normal issue and you probably won't be able to fix it yourself that easily.
khnglh said:
thanks for your suggestions.. no sound pack installed.. (full factory rom 4.2.2)
i did tired installing Beats audio zip... thinking it may overwrite some sound files and hopefully fix the problem... but no luck
Click to expand...
Click to collapse
When you fully press volume down when the issue has occurred, does the phone then goes into vibration mode?
Sent from my Nexus 4 using xda premium
Yes it does... It goes down to vibrate then silent mode.. And when I press up... Still no sound...
Sigh... I will give it another day or two before I change the phone
Sent from my LG-P880 using xda premium
I have a problem with my phone when I hear songs with the loudspeaker or the application of multimedia the speaker did not work for me but when I plug the headphones All things work as usual
And conversation at the receiver does not work I can not hear the other person and the other person can not hear me but everything works good with the loudspeakerthe otherside hear me and I hear the other side and everything works as normal with headphones
And another problem that when I connect the headset songs begin to work alone and I opened the Google SPEAK
In short as I have noticed a problem when it comes to audio device I have no idea how it happened not touch anything any device settings
Please I need your help I tried everything i try to change the kernel i try to change the baseband i try to change roms
just everything i can think that can help And nothing helped
p.s: Sorry if I have mistakes in English
Same
I have this EXACT problem. I tried to flash a different rom, several different roms actually. It is the strangest thing. I didn't drop it or anything. The problem is that the phone constantly thinks that a headset is plugged in, even if one is not plugged in. You can use the app Soundabout, and disable headset detection as a workaround. I ordered a new headphone jack, thinking it must be hardware, and something broken in the jack. I replaced the headphone jack, and am still having the same problem.
It's crazy that this exact thing is happening to you too... makes me wonder... when did it start for you? What radio do you have? Have you used a slimport adapter at some point?
The only thing left I can think of is reflashing bootloader and radio. Going to try that now and report back.
unknownprotocols said:
I have this EXACT problem. I tried to flash a different rom, several different roms actually. It is the strangest thing. I didn't drop it or anything. The problem is that the phone constantly thinks that a headset is plugged in, even if one is not plugged in. You can use the app Soundabout, and disable headset detection as a workaround. I ordered a new headphone jack, thinking it must be hardware, and something broken in the jack. I replaced the headphone jack, and am still having the same problem.
It's crazy that this exact thing is happening to you too... makes me wonder... when did it start for you? What radio do you have? Have you used a slimport adapter at some point?
The only thing left I can think of is reflashing bootloader and radio. Going to try that now and report back.
Click to expand...
Click to collapse
Its start this week i have radio 54 but i try every radio and no i dont use this adapterand thanx for the app that you post but this is a Temporary solution
Yes, the app is a temp fix... and it gets annoying. I tried to flash bootloader and radios, and still no luck. I asked about slimport, because it is the only "new" thing I have done with my phone recently. I was on .54 radio too, but switched back to 48 or 44 (cant remember which it is at the moment, the american 4.2.2 radio)
can you verify that the app does allow your phone to work? It is very odd that we have the same pfroblem. Do you flash roms often? I do about once a week
i back to stock rom from miui rom in this week and then the problem start
it seems like mine broke after a rom flash as well. I was on june 10 build of PA, then went to june 14 build. clean flash back didnt fix though
unknownprotocols said:
it seems like mine broke after a rom flash as well. I was on june 10 build of PA, then went to june 14 build. clean flash back didnt fix though
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Click to collapse
i think this is a Hardware problem Because we flash roms and Nothing help
I am inclined to agree. I wanted to test all options first though. I called Google again last night, and the support guy said he has heard this a few times, and they always wind up replacing the phone.
Sent from my Nexus 4 using Tapatalk 4 Beta
unknownprotocols said:
I am inclined to agree. I wanted to test all options first though. I called Google again last night, and the support guy said he has heard this a few times, and they always wind up replacing the phone.
Sent from my Nexus 4 using Tapatalk 4 Beta
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you know how can i send my phone to google from israel ?
I am having hell just getting it done from USA... I bought it on eBay, and having to work with guy I bought it from
Sent from my Nexus 4 using Tapatalk 4 Beta
So, i was having some issues with the earphone i had bought recently, but having a few problems with the same brand sometimes earlier (microsoft really put up a really interesting choice with the low price and really good bass and sound quality for its pricing, but damn, those things had caused me two replacements in earlier models) i was considering taking it to the warranty and getting a new one, fine.
Then i got the moto earphone (had never used it, was in that plastic thingy yet) to get me through the day and i put the ms one in the bag, but when i started walking, the same problems appeared. The volume would get lower, sound getting distorted, and the song started to cut to the point it would recognize as if the headphone has been unplugged and i have to start the music again. i'm no expert but i think we've got some issues here son
I went to master google in search for answers and i've found that people have been having these kinds of issues since the first generation moto g, some even got a replacement and the jack would still come faulty, there were a major "consent" that the fault was the pocket lint inside, and cleaning it would solve the problem, but my phone doesn't have even two goddamn weeks, it didn't even had time to get dirty. (and i tried it cleaning, only a lil hair came out) I am currently listening to music, and it's perfect, when the phone stays still. If i start moving it around or mess with the connector, the issues come back again.
Does someone had this problem here too? found some solution besides the pocket lint thing? i didn't found any post here on xda related to that, and i really don't wanna send it ro warranty 'cause i need it really bad for my work, and i know it's gonna take some time in there, the problem can even come back...
Please, show me a light.
I have a problem where moving the headphone jack a small amount would stop music playback its so annoying. I mostly use Bluetooth headphones though.
george241312 said:
I have a problem where moving the headphone jack a small amount would stop music playback its so annoying. I mostly use Bluetooth headphones though.
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Click to collapse
Moving it also distorts the sound to the point it stops. Normally this happens with detective earphones, but the jack is new to me.
I'm sure it's the jack, I just got new headphones too. What you can do is expand that contact strip in the jack inward, hence better contact? I haven't done this yet though
bestofrhcp said:
I'm sure it's the jack, I just got new headphones too. What you can do is expand that contact strip in the jack inward, hence better contact? I haven't done this yet though
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Click to collapse
yea, it is the jack indeed... are you facing this problem too?
i tried pulling it out a bit, but no results. Some random "solutions in the internet tell to put something behing that first metal contact strip... it that so?
So I kinda solved the problem these days... I bought a tpu case, and it has stopped. I guess that the phone is too slim, and it keeps banging in the pocket, making the jack loose and stopping the song. Now the phone is kinda bulky, fits right in the pocket, I can even run with it and the sound is still perfect. Sad that I gotta use this case, makes the phone Hella ugly, but yeah, I solved the problem
If anyone is facing it, try this, might work for you too.
Fixed my problem
I'd just like to add that I also suffered from this same issue (to the letter, volume decrease, distortion and all). It happened once a few weeks in but now, a few months later, it was happening so often that I had to give up using headphones.
Well, here's the thing: I contact Motorola and they give me the old crap about rebooting in safe mode and testing, or doing a factory reset.
As I KNOW this is a hardware issue, I just go ahead and reinstall the factory image (I was previously rooted) planning to send it in for repair/replacement: low and behold: it's fixed. So installing the original firmware and going through the setup (but choosing not to reinstall all my apps -new device option) fixed the problem. I have no idea how this can be. Maybe an app made the phone react too much to slight disturbances in the connection? When I have time, I'll be restoring my backup to see if the problem comes back, and uninstall apps one by one (starting with the xposed modules and other root apps).
I've been using the headphones a lot in the past 5 days with absolutely no issues.
tl:dr OP's exact problem, what seemed like a hardware fault, was fixed by a factory reset.
bv90andy said:
I'd just like to add that I also suffered from this same issue (to the letter, volume decrease, distortion and all). It happened once a few weeks in but now, a few months later, it was happening so often that I had to give up using headphones.
Well, here's the thing: I contact Motorola and they give me the old crap about rebooting in safe mode and testing, or doing a factory reset.
As I KNOW this is a hardware issue, I just go ahead and reinstall the factory image (I was previously rooted) planning to send it in for repair/replacement: low and behold: it's fixed. So installing the original firmware and going through the setup (but choosing not to reinstall all my apps -new device option) fixed the problem. I have no idea how this can be. Maybe an app made the phone react too much to slight disturbances in the connection? When I have time, I'll be restoring my backup to see if the problem comes back, and uninstall apps one by one (starting with the xposed modules and other root apps).
I've been using the headphones a lot in the past 5 days with absolutely no issues.
tl:dr OP's exact problem, what seemed like a hardware fault, was fixed by a factory reset.
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Now that was unexpected lol. Anyways, thanks for the reply, i've seen much of this kinds of problems on the internet, but none of it came to a conclusion, the posts die after sometime. I hope someone finds the answer in your reply.
So, i bricked my phone sometime ago and installed the factory image. i've been using the tpu case since it came, as i stated before, it has solved my problems (i think mainly because the phone get bulkier, fits into the jeans pocket and stop moving, so the jack isn't affected by any kind of movement and it works perfectly), but after you said that i recalled, there was one day when i forgot the case at home, and unaware of that i went working with the headphone and it worked perfectly, i just noticed i had forgot the case in my way home. I'll do some further testing without the case, but your solution might just have hit the right spot.
guile50 said:
Now that was unexpected lol. Anyways, thanks for the reply, i've seen much of this kinds of problems on the internet, but none of it came to a conclusion, the posts die after sometime. I hope someone finds the answer in your reply.
So, i bricked my phone sometime ago and installed the factory image. i've been using the tpu case since it came, as i stated before, it has solved my problems (i think mainly because the phone get bulkier, fits into the jeans pocket and stop moving, so the jack isn't affected by any kind of movement and it works perfectly), but after you said that i recalled, there was one day when i forgot the case at home, and unaware of that i went working with the headphone and it worked perfectly, i just noticed i had forgot the case in my way home. I'll do some further testing without the case, but your solution might just have hit the right spot.
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Click to collapse
Did you, by any chance, have GravityBox installed on your phone when it was playing up? Also/or, where you using an unmodified ROM, as that's what I'm using usually (deodexed but stock) I've just restored my backup (that's rooted and has a few xposed modules on) and sure enough first time I touch the jack with music playing, it plays up (this time it triggered the voice command, which it did do some times). So I think to start by disabling GravityBox as that modifies a lot of stuff... Reboot, and the damn thing seems to work perfectly, I'm tugging and pulling at the jack right now and it's working perfectly.
I find it a bit too much to believe, and I don't want to lose GravityBox as that's a big reason I root.
One explanation I can come up with is that Motorola saw there was a problem and they fixed it in software, and installing AOSP or GravityBox that changes system files, gets rid of that software "fix".
bv90andy said:
Did you, by any chance, have GravityBox installed on your phone when it was playing up? Also/or, where you using an unmodified ROM, as that's what I'm using usually (deodexed but stock) I've just restored my backup (that's rooted and has a few xposed modules on) and sure enough first time I touch the jack with music playing, it plays up (this time it triggered the voice command, which it did do some times). So I think to start by disabling GravityBox as that modifies a lot of stuff... Reboot, and the damn thing seems to work perfectly, I'm tugging and pulling at the jack right now and it's working perfectly.
I find it a bit too much to believe, and I don't want to lose GravityBox as that's a big reason I root.
One explanation I can come up with is that Motorola saw there was a problem and they fixed it in software, and installing AOSP or GravityBox that changes system files, gets rid of that software "fix".
Click to expand...
Click to collapse
Well, try to trigger the problem a couple of times with gravity box installed. I don't have it, installed xposed once and had major lag, stuttering and FC problems, then i took the ting off. Didn't test the jack thing, but i've never been a hard xposed user.
I really think my problem is hardware-related, but tonight i'll head home without the case and report back here.
If I am on a stock Moto ROM, I have the problem. When I moved to AOSP/CM based ROM's, I can manipulate my headphones without causing it to stop.. I think maybe the stock kernel is a bit too sensitive and stops it with just a little bit of disconnection vs a more lax implementation in AOSP/CM...
So I've ran my tests: climbed stairs, climbed down stairs, run a Lil bit, shake my hips (they don't lie) and messed around my pocket: no sign of Jack problems. I guess that flashing stock firmware again did the job, as you have stated earlier. I'm going to stop using the case and go jogging, or going more often to work listening to music without it, but after today field tests, I'm sure the issue is gone.
guile50 said:
Well, try to trigger the problem a couple of times with gravity box installed. I don't have it, installed xposed once and had major lag, stuttering and FC problems, then i took the ting off. Didn't test the jack thing, but i've never been a hard xposed user.
I really think my problem is hardware-related, but tonight i'll head home without the case and report back here.
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Click to collapse
Just an update: I give up. I've tried multiple things, including almost bricking my device. I cannot find something definite at all. Installing a clean factory image (or a rom that has not been changed much) will get rid of the problem, even with root. However after restoring my TitaniumBackup of about 140 apps, the problem came back for a while. I noticed it after enabling MotoVoice, so I disabled moto voice and it disappeared, but then re-enabling moto voice didn't make the problem come back... And that is why I give up. I've ordered a pair of Bluetooth headphones.
I think that flashing the stock firmware again is the ultimate solution to solve the problem. After some tests I really couldn't trigger it again, so I guess that's the end of it
The problem is that the issue is so random I can't seem to find a proper way to trigger or to say it is 100% solved. I've read about it happening since the first generation moto g, seems like a hardware issue, but...
My headphone jack wont work properly when i insert the headphones into the jack completely but it works fine when i pull out a lil of the pin of headphones out of the headphone jack whats the deal its too annoying
Moto x 2013 verizon
I recently updated my xt575 with the September security patch. Since then my microphone doesn't work only when making a phone call on speakerphone. Normal phone calls, audio and video recording, and voice commands all work just fine. I have tried booting into safe mode with no success, and then did a full factory reset and held off on downloading anything before trying again, still with no success. Is anyone else having this issue? Does anyone know of a fix or workaround for this before I try contacting Motorola? Thanks.
P.s. I am on stock ROM on Att network. I use Android pay a lot so would like to avoid rooting.
SirMiks said:
I recently updated my xt575 with the September security patch. Since then my microphone doesn't work only when making a phone call on speakerphone. Normal phone calls, audio and video recording, and voice commands all work just fine. I have tried booting into safe mode with no success, and then did a full factory reset and held off on downloading anything before trying again, still with no success. Is anyone else having this issue? Does anyone know of a fix or workaround for this before I try contacting Motorola? Thanks.
P.s. I am on stock ROM on Att network. I use Android pay a lot so would like to avoid rooting.
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Click to collapse
Same man. It's weird too. It will fix itself after a couple days - or at least mine did
Sent from my iPhone using Tapatalk Pro
Odd... I am on AT&T, for the moment at least, and use my speakerphone all the time, never had an issue before or after the update.
Try clearing your cache partition maybe?
Same problem
Hello. I'm trying to solve my Moto's mic for over a week now.
I was trying many ROMs, but ended up using TruePureXMM ROM along with franken kernel.
It was all working fine, except some overall phone lag and constantly trying out other kernel auditor settings...
...untill about 2 weeks ago. Phone's microUSB port got damaged, and I had to return my phone to repair service.
After I received it back, I wanted to try out some Nougat ROMs, and tried couple of them, but found out that the mic isn't working properly there.
Decided to return back to stock, using this forums tutorials, done it without any single errors or problems in the process, I did many devices roms changes before.
It didn't help at all. The receiver don't hear me at all, the only sound they can hear is when I blow into the mic's direction.
*Note that when I change to speaker mode, the receiver hear me with some breaks in between, but it's the only way to call from now on...
I'm confused now, completely no idea if it is really the OS problem, or if it's just something with the microphone itself.
Looking forward for any tips, thanks for help.
SR3TLAW said:
Same man. It's weird too. It will fix itself after a couple days - or at least mine did
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Click to collapse
I hope so. It's been a few weeks already... If it doesn't fix itself then hopefully the nougat update will help.
Sent from my Moto X Pure using XDA Labs
acejavelin said:
Odd... I am on AT&T, for the moment at least, and use my speakerphone all the time, never had an issue before or after the update.
Try clearing your cache partition maybe?
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Click to collapse
I have tried that too. Nothing send to help and I've been searching online for a while for a solution with no results. I don't think being Att has any relevance but figured I'd share that anyways just in case.
Sent from my Moto X Pure using XDA Labs
Also on att with September security update and speaker phone works fine.