Just an FYI:
Got AT&T store to swap my regular SIM for a micro for I9300 on Monday. Without telling me, the store manager (who was obviously annoyed with me bringing in a non-AT&T phone) switched off my data plan and set me up on pay as you go plan for non-smartphones. So I started getting data usage warnings, despite hardly using any data. And it triggered a contract termination.
Was able to get it all fixed over the phone, but be careful with AT&T. Makes me all the more anxious to switch to Straight Talk.
BaronInkjet said:
Just an FYI:
Got AT&T store to swap my regular SIM for a micro for I9300 on Monday. Without telling me, the store manager (who was obviously annoyed with me bringing in a non-AT&T phone) switched off my data plan and set me up on pay as you go plan for non-smartphones. So I started getting data usage warnings, despite hardly using any data. And it triggered a contract termination.
Was able to get it all fixed over the phone, but be careful with AT&T. Makes me all the more anxious to switch to Straight Talk.
Click to expand...
Click to collapse
Are you sure it's the manager that did it? If so complain (not to the store to AT&T directly) There will be contact details on the website, then brush up on consumer laws (I can't help you with US law) and try to get the terms of your contract, thoroughly read through them, and if there was no grounds for termination, they have breached the contract by terminating it. If this is the case demand they reinstate your contract and ask for compensation (always ask for compensation for your inconvenience) Take them for everything you can.
BaronInkjet said:
Just an FYI:
Got AT&T store to swap my regular SIM for a micro for I9300 on Monday. Without telling me, the store manager (who was obviously annoyed with me bringing in a non-AT&T phone) switched off my data plan and set me up on pay as you go plan for non-smartphones. So I started getting data usage warnings, despite hardly using any data. And it triggered a contract termination.
Was able to get it all fixed over the phone, but be careful with AT&T. Makes me all the more anxious to switch to Straight Talk.
Click to expand...
Click to collapse
How could he even do that? Did he switch your sim or what? How could he change your data plan?
I doubt the manager would care that you have a non at&t phone. Find out the time your plan got switched from customer service. And file a complaint if someone did intentionally do it.
Sent from my GT-I9300 using xda app-developers app[/QUOTE]
Sent from my GT-I9300 using xda app-developers app
Had to swap regular SIM for microSIM. Since store was convenient, I figured it would be less time to get them to do it rather than cutting it down. Perhaps this was not right.
Not a big enough deal for me to fuss anymore over. Reason I posted was that I've seen lots of things online talking about simple free AT&T SIM swaps... just need to be careful, save yourself some hassle
The guy asked me some questions about my account (like he was trying to find ways to sell me extra products), but I left thinking nothing changed on my account. Today I looked at it online, and found that my data plan had been terminated at that store visit.
The person I spoke with on the phone today was very understanding and helpful, undoing everything, removing charges, without a fight.
BaronInkjet said:
Had to swap regular SIM for microSIM. Since store was convenient, I figured it would be less time to get them to do it rather than cutting it down. Perhaps this was not right.
Not a big enough deal for me to fuss anymore over. Reason I posted was that I've seen lots of things online talking about simple free AT&T SIM swaps... just need to be careful, save yourself some hassle
The guy asked me some questions about my account (like he was trying to find ways to sell me extra products), but I left thinking nothing changed on my account. Today I looked at it online, and found that my data plan had been terminated at that store visit.
The person I spoke with on the phone today was very understanding and helpful, undoing everything, removing charges, without a fight.
Click to expand...
Click to collapse
At least you got it sorted. Did you mention the manager's name or the store you went to because that should at least be worth disciplinary action.
Sent from my GT-I9300 using xda premium
Related
Long story short, I changed my cellphone to N1 last month from my old Nokia 5800 XM with the unlimited $15 data plan. Not surprisingly, they forced the $25 dollars smartphone data plan on me soon after I swapped the sim card.
But considering I use wifi mainly on my phone, I called today to downgrade my data plan to the $15 200mb tier as the option doesn't show up in my online account feature section. And apparently, the lady on the phone doesn't know her business too much. She asked me what phone model I was using several times and asked me if it's a smart phone. I had to articulate word by word "google. nexus. one." to her so she could put it down. Before that, she just assumed I was using an iPhone, lol. And also she sounded quite confused about the data plans AT&T has. After some long wait on hold, she cheerfully told me she successfully changed my data plan to $15. So I logged into my account and surprisingly found out the feature of my data plan is:
Data Unlimited: Quick Messaging/Basic Phones
AT&T Recommends $15.00 N/A Unlimited Current
Didn't the honest me just tell her that I was using a nexus one and it's a smart phone? I guess she really doesn't know too much about phone tech even though she works as a customer service rep for AT&T. But I don't blame her for that. Well, even though if somehow in the future they find out there's some mistake and revoke the change, I wouldn't mind because I don't use that much 3g data anyway.
I wouldn't go out of my way, but if that force you to upgrade or realize the error just know it's the correct charge.
Wow you got an awesome plan that is hard to get anymore. Nice
Not a bad plan! Hopefully it will last...
yea i hope it lasts for you too. hey guys on a side note. is that whole "Google charing you on your phone bill" option in place already? because im buying apps and oddly enough, my AT&T bill is coming up $10-$40 dollars extra for the past 3 months
also....since we both got AT&T.....you happen to have her rep number? i wanna call and try to get her so i can try my luck with her
Oh everyone, I guess I spoke too soon. This morning I found out they changed my plan to $25 again. I guess it's the system automation.
I called them again and this time the Guy there apparently know I'm using a HTC phone. But still he couldn't change my plan as he needed me to call from another phone to get the IMEI number. I guess I'll try to call again then.
Sent from my Nexus One using XDA App
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
RogerPodacter said:
Yeah that's what has been happening to everyone else. The system automatically sweeps accounts and puts the correct data plan. Oh well.
Click to expand...
Click to collapse
Not if you're on an old att "blue" plan
* Orig att wireless, pre cingular
best of luck in getting it changed, I was tempted to jump to iphone 4 but would like to have the unlimited data. On local carrier I have the nexus one with a $14.99 unlimited data & unlimited text, tough to find another carrier that can do that.
Hi, I just upgraded my N97 to the G2 and got the HD7 free on black Friday.
I didn't have a data plan before, but when I look up my service it says I have 4g unlimited? I can't seem to find the service fee for it either.
I don't want to get a surprise at the end of the month and be hit with a $30 data plan.
Should I be worried?
The Rep told me the upgrade is only for the phone and does not affect the plan.
If I did get free 4G service then WOOT!
highly doubt it. when you upgrade, they change your data rate plan to the required one for your device. you're most likely going to get charged for it
thanks,
My brother got the HD7 and he had the 5.99 tmobile web plan, does this mean he lost his tmobile web plan forever? We he don't plan on keeping the phone and plans to go back to his Milestone.
For tmobile I know that if you upgrade a phone to a "data service required" model, YOU WILL NOT NEED A DATA SERVICE TO USE IT. They pull that bs to get more money out of you on the upgrade offer. All you need is a sim card for the phones designated provider. I know this because I handle the phones in the family plan for my family and have seen nearly every situation and outcome. Every 2 years each of us has a phone we get an upgrade for that individual line. We do not take upgrades always in turn and in the past have bought these "data plan required" phones off craigslist or ebay. They still work. If you use the data without a plan you will get charged out the ass. Luckily you can restrict yourself from doing that just incase you can't remember not to. You will also not lose the web features that are registered to your sim card. If you have the edge package (the cheaper one) and stick your sim in another phone, that phone now becomes "edge" enabled. Same goes for 3G package unless you put it in a HSPA compatible phone, then you will have the HSPA capabilities. Kinda nice that they aren't charging a jacked up fee for their new data service, but my connection locally sucks for it anyways so go figure.
One other rule about tmobile that I like is that they grandfather you on certain things. For example, I pay a flat $55 monthly for unlimited minutes/texts/data and they no longer have this plan available but since I've had it for the last few years, I am an exception to any plans they have now and that makes me a happier camper.
Thanks
so should I call the rep at the store back and tell him to remove the 4g unlimited?
I never had a data plan before the update, but my bro had the 5.99 plan.
or should i switch to a dumb phone and remove it myself?
thanks
You will NOT be able to keep the phone if you want to cancel the data plan. Tmobile requires the data plan as a part of the deal on the upgrade. I have a hard time believing this wasn't made abundantly clear to you before you upgraded.
Sent from my HTC Vision
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
Ray_jai said:
That's what I heard, but I kept asking the Rep, Will the upgrade add or change anything to my current, plan and he kept saying no. And he assured me that the upgrade is only for the phone. He told me the Data plan is only for new subscribers.
Click to expand...
Click to collapse
Ray as much as I would like to say woohooo for you, it is a well know problem with T-Mo Reps...They hay no clue what they are talking about! I would check your online account in the next few days, but you may not see it until your new billing cycle. These folks really suck at getting their fact straight!
Anyway, i hope that ou do get what you wanted, and keep us posted on the long term outcome.!
I find that no one ever knows what they are doing. I upgraded to the G2 and was very happy until the website said that another data plan was added to our contract for 30 a month. I've had a data plan for quite a while and it was 25 a month. When we called Tmo, they said I had to have that data plan on top of my old one to keep the phone. They were obviously mistaken but refused to do any of the leg work to get it fixed. I had to make calls to Best Buy and Tmo many times to make sure that it was fixed. Sorry for the rant, I just find it hard to believe that anyone has gone through this process smoothly when it has been a huge pain in the ass every time I have upgraded a phone.
I checked online and i saw the $30 data plan. I knew it wasn't going to be free, but oh well.
Do you guys know if i could change it to the $15 data plan?
thanks
I would recomend to anyone getting phones on contract.... buy the phone outright and all the plans become cheaper. Once gou have a contract you loose all your bargining chips. If i have a problem with my service i can call them up and say fix this or i cancel. They will quickly transfer me to a level whatever rep that has the power to change anything oon my plan to keep me happy. Just an fyi if you dont have the cash to buy the phone tmo has a plan that you pay them 20 a month till it paid off no interest. Even going that route monthly rate is still less then being on contract.
Sent from my HTC Vision using XDA App
Reps will generally tell you whatever they can to make a sale. The rep outright lied to you when he said it wouldn't require a data plan.you should've asked for it in writing.
All subsidized smartphones require a compatible data plan (except the Nokia Nuron) for the life of the contract.
He didn't say I didn't need data, he just said he wouldn't add or change anything. He just never mentioned I will need a data plan.
looks like my bro won't be getting his 5.99 tzone plan back.
Does forcing us to get a data plan go under that net neutrality thing?
Ray_jai said:
He didn't say I didn't need data, he just said he wouldn't add or change anything.
Click to expand...
Click to collapse
Well, I guess he didn't really lie then... the computer did it automatically.
Seriously though, he probably assumed you already had a data plan due to having an N97 smartphone.
Does forcing us to get a data plan go under that net neutrality thing?
Click to expand...
Click to collapse
Not a chance. It's a term stipulated by the contract in order for you to get the discounted price. All spelled out in the terms and conditions paper you sign.
On the G2, you can just use the "My Account" app, "Plan and Services" tab - it will show you up to the minute info regarding your plan, details, and monthly costs. Nothing is free, but TMo is as close as you can get in the US.
What happen is for some reason when upgrading 2 lines only the first one gets the "unlimited 4g" I ran into this problem a few days ago. The system doesn't automatically add the web on the second device(the "free" one) So the customer leaves the store with out the internet of the second device. Now unless he went into your account and changed the tzone package then you should be fine. But in the case that he did just call customer care and have them put the old feature on. They will be reluctant to do so and say that it doesnt exist anymore but they keep all of the plans in the system. Reps just dont like to go into the system and find the package. Hope this helps.
I bought my Xoom on VerizonWireless.com, with a month-to-month plan which I intended to cancel, and just use wifi (or tether). When I turned it on for the first time, it tried to activate, and it failed (I received instructions with it on how to activate but I haven't done them yet). After failing it told me to go somewhere in Settings to activate as well.
Since then it has asked me only one time upon turning on if I wanted to activate, and I said no. If I never activate my line will I ever be billed for it? So far it's not on my statement at all. My friend did something similar with a phone where he bought a phone for contract price by adding an additional line, but never activated it and they eventually just took the unactivated line off his plan and he kept the phone lol
Just wondering if anyone else was also in this situation or if they've contacted Verizon for it yet, thanks!
Alpha Axl said:
I bought my Xoom on VerizonWireless.com, with a month-to-month plan which I intended to cancel, and just use wifi (or tether). When I turned it on for the first time, it tried to activate, and it failed (I received instructions with it on how to activate but I haven't done them yet). After failing it told me to go somewhere in Settings to activate as well.
Since then it has asked me only one time upon turning on if I wanted to activate, and I said no. If I never activate my line will I ever be billed for it? So far it's not on my statement at all. My friend did something similar with a phone where he bought a phone for contract price by adding an additional line, but never activated it and they eventually just took the unactivated line off his plan and he kept the phone lol
Just wondering if anyone else was also in this situation or if they've contacted Verizon for it yet, thanks!
Click to expand...
Click to collapse
You should get billed because you basically signed a month to month contract. If you plan to use the data, you should call them for help. If not, you should call them and tell them to refund your money because verizon service is not required anymore (they changed this requirement last minute).
You have to cancel this month-to-month service within 72 hours or they charge you the $35 activation fee and the amount of $ for your first month of service. If you cancel in the first 3 day window, you will get the $35 activation taken off your bill, and be charged once for whatever few mb of data you used up to this point.
Im sorry would you mind sharing, on how to activate the device. I have been trying to activate this thing for a while now but it keeps saying Activation failed. Am i supposed to do something in the process of activation??
sunnyd119 said:
Im sorry would you mind sharing, on how to activate the device. I have been trying to activate this thing for a while now but it keeps saying Activation failed. Am i supposed to do something in the process of activation??
Click to expand...
Click to collapse
You can skip/cancel activation completely as it is not required. You should be able to use your personal WiFi for internet. If you want to use Verizon data, you should contact them for assistance as I did not sign up for Verizon service so I do not know why it would be failing activation.
keitht said:
You can skip/cancel activation completely as it is not required. You should be able to use your personal WiFi for internet. If you want to use Verizon data, you should contact them for assistance as I did not sign up for Verizon service so I do not know why it would be failing activation.
Click to expand...
Click to collapse
I got the Wifi part, Its just that I will start traveling tomo for work so I was trying to activate my Xoom on verizon, but it keeps failing on me, I was just wondering if there was something I had to do in this process. I got it from best buy without activation, thinking that I would activate it myself later, but I guess that was a bad idea. Anyone have a solution?
store
sunnyd119 said:
I got the Wifi part, Its just that I will start traveling tomo for work so I was trying to activate my Xoom on verizon, but it keeps failing on me, I was just wondering if there was something I had to do in this process. I got it from best buy without activation, thinking that I would activate it myself later, but I guess that was a bad idea. Anyone have a solution?
Click to expand...
Click to collapse
You are not required to do anything other than click activate in the wireless settings under mobile network, if it will not activate by doing that then you must take it into verizon because the problem is on their end. This process however should not take long.
I would recommend going to a larger verizon store rather than smaller local stores. The Xoom is still new and a few stores I went into trying to find out some information had not even seen one yet.
EDIT: since you bought it at best buy and had not activated it there, in order to activate the device you must go into verizon. The reason being that they require a credit check (even on the month to month plan) and if it returns with bad credit, you will be required to put a deposit of up to 400$ (again even without signing the 2 year contract) but with that said activation will be quick and your first month bill will get about 65$ added to it in activation fees and sur harges.
sunnyd119 said:
Im sorry would you mind sharing, on how to activate the device. I have been trying to activate this thing for a while now but it keeps saying Activation failed. Am i supposed to do something in the process of activation??
Click to expand...
Click to collapse
Settings -> Wireless & Networks -> Mobile Networks -> Activate Device
Let me know if that works!
RadDudeTommy said:
You are not required to do anything other than click activate in the wireless settings under mobile network, if it will not activate by doing that then you must take it into verizon because the problem is on their end. This process however should not take long.
I would recommend going to a larger verizon store rather than smaller local stores. The Xoom is still new and a few stores I went into trying to find out some information had not even seen one yet.
EDIT: since you bought it at best buy and had not activated it there, in order to activate the device you must go into verizon. The reason being that they require a credit check (even on the month to month plan) and if it returns with bad credit, you will be required to put a deposit of up to 400$ (again even without signing the 2 year contract) but with that said activation will be quick and your first month bill will get about 65$ added to it in activation fees and sur harges.
Click to expand...
Click to collapse
Well then it seems that I will be making a trip to the verizon store tomorrow. Thank you for letting me know, I wouldn't have to worry about my credit, I am in good shape. I just can't understand why it couldn't be as simple as the ipad att activation, where it required me to just enter my credit card, and nothing else. Well a great tablet I guess is always haunted with different problems, but thank you kind sir for your response.
Sent from my Xoom using XDA App
Alpha Axl said:
Settings -> Wireless & Networks -> Mobile Networks -> Activate Device
Let me know if that works!
Click to expand...
Click to collapse
Haha, this is what I have been trying and no luck, its funny the area I live in is great for verizon coverage too. Oo well I go to verizon tomorrow and try.
Sent from my Xoom using XDA App
You're Welcome
sunnyd119 said:
Well then it seems that I will be making a trip to the verizon store tomorrow. Thank you for letting me know, I wouldn't have to worry about my credit, I am in good shape. I just can't understand why it couldn't be as simple as the ipad att activation, where it required me to just enter my credit card, and nothing else. Well a great tablet I guess is always haunted with different problems, but thank you kind sir for your response.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
You're Welcome, and I agree completely with you. The ability to activate right off your ipad is a great feature that avoids extra charges.
Even without signing a 2 year contract and going with the month to month plan, you won't be charged for canceling (You will be paying the month after, not pre-paid, so you don't pay the month ahead and get allotted data, you pay after, and if you go over your allotted data, you get charged) but you will have a 15$ re-activation fee when you want to start back up.
Not quite desirable, I'm hoping verizon will be making a true pre-paid account for tablets soon (apparently they have it for smart phones)
Glad to have helped, I hope you get your Xoom activated before you leave!
So I went in to swap my iPhone 3gs for an Atrix and laptop dock. As a long time customer I've ad my $30 unlimited data plan for years. The sales guy says no problem, it will transfer over to the Atrix. So I buy it and the dock and off I go. Phone works fine, data works fine on the phone... until I plug it in. Then nada. I get a nasty gram saying I don't have an appropriate data plan and please call AT&T. So now they want to ding me $45/mnth for the limited data cap instead of my $30/mnth unlimited. Is there any workaround for this? Can you enable mobile hotspotting on the Atrix and have the wireless pick it up?
Second issue... the guy told me you can install apps into your webtop. I can't find any way to do that, so I'm guessing he meant into the mobile OS? I hate having to run Skype, etc; in that lower rez window rather than as part of the Webtop.
Thanks,
Paul
The guy didnt really "lie" to you...he just didnt really tell you the whole story:
Yes you can kee pyour $30/unlimited data plan, but you need the $45 tethering plan to use the laptop dock outside of WIFI.
there are ways to use your unlimited data + tethering by switching your APNs around. Check out the sticky in the development section it has lots of goodies for you.
and no, you cant install apps to webtop
As far as installing "apps" they are referring to using web apps like google docs. Which is a joke.
If you root your Atrix you can install some ARM debs, but you'll need to be careful. I have xFreeRDP running on my webtop, but it isn't without quirks.
Thanks, appreciate the pointers. I am still annoyed But if the right apk can do it then I will shut up
I had a similar issue. I have an unlimited data plan with AT&T also. They also told me I could keep it. But I didn't buy the dock. However, after a few days with my new Atrix I received a text msg from AT&T stating that I was being charged for data, by the MB. WTF?
It turned out that AT&T messed my account all up and deleted my unlimited data plan. It took a couple of long phone calls, and finally a trip to the local AT&T store to get my unlimited data plan put back and the accumulated data charges removed.
I finally managed to keep my unlimited plan. The reps will tell you that its not possible, but you have to make a big enough stink about it and they will escalate it to some one who can do it.
lemortede said:
I finally managed to keep my unlimited plan. The reps will tell you that its not possible, but you have to make a big enough stink about it and they will escalate it to some one who can do it.
Click to expand...
Click to collapse
No they won't. It's standard practice to keep the unlimited data plan, and we get more money from it, so it's in our advantage to keep you on the unlimited. Please don't spread lies.
link12245 said:
No they won't. It's standard practice to keep the unlimited data plan, and we get more money from it, so it's in our advantage to keep you on the unlimited. Please don't spread lies.
Click to expand...
Click to collapse
So why change it in the first place, I don't understand?
Sent from my MB860 using XDA Premium App
link12245 said:
No they won't. It's standard practice to keep the unlimited data plan, and we get more money from it, so it's in our advantage to keep you on the unlimited. Please don't spread lies.
Click to expand...
Click to collapse
Lies!
If it's standard practice, why did they automatically drop me to the 2GB plan?
Why did I then have a 1 hour phone call after I discovered this, because they didn't tell me, to be grandfathered in with my unlimited plan again. I had to wait for the rep to get her manager to give me unlimited back, and then they called me back to let me know. "Standard practice" appears to be "whatever we feel like doing at that moment" to AT&T!
(Oh, and I came over from the dark side also...............iPhone 3GS)
Apparently some of the sales people are idiots... and don't actually look into things. On it's launch day, there were a LOT of topics in here about people not being able to keep their unlimited plan or some crap..... I never had an issue with it. When i went down to AT&T to have them switch around the stuff for the phone (since i used one of my parent's upgrades to buy my Atrix), the unlimited plan was accidentally removed from my account, but the lady there called some number... not sure exactly what number or where it was, but had my unlimited plan back within minutes and was using my new phone.
But yea.... can't install apps to the laptop dock. It has no memory. It's a $500 screen, keyboard, battery, and touchpad in a slimline shell.
Not true at all. When I bought my Atrix, they couldn't keep my data plan and made no effort to try. I had to call 611 and raise hell to get it back. QUOTE=link12245;12705329]No they won't. It's standard practice to keep the unlimited data plan, and we get more money from it, so it's in our advantage to keep you on the unlimited. Please don't spread lies.[/QUOTE]
Sent from my MB860
I didn't have a problem when I got my Atrix two days ago, granted I was patient and asked every question possible and watched while my salesperson enter the data on the system.
Maybe the people who got the runaround got a sketch salesmen that wasn't trained enough
link12245 said:
No they won't. It's standard practice to keep the unlimited data plan, and we get more money from it, so it's in our advantage to keep you on the unlimited. Please don't spread lies.
Click to expand...
Click to collapse
Umm...yes they absolutely will. I got **** for 3 months about them accidentally removing my data plan and being supposedly unable to put it back on. My dad works for the company and I was on Military Suspension (meaning I had my account suspended on purpose because I was on deployment). I got back and they had removed my unlimited data. They told me repeatedly it wasn't possible to put it back on, despite the reason I lost it being their mistake, my dad working for the company, and me being a veteran (not saying it should be a factor, necessarily, but considering they took it off by making a mistake...).
Eventually got to a tech that said he would help. Took about 20 seconds.
AT&T Mobility is a complete joke. Customer Service reps will do anything and everything to keep you from the unlimited plan. You can't possibly say that's not true because I've experienced it more times than you could count and I'm guessing many people on this forum have.
Oh, and in that time I'd spoken to normal CSRs, managers, and even a division head (so they said). They all said it's not possible to retain the unlimited data plan once you had lost it. I got an apology from all of them since *they* were the ones that removed it on accident, but no help in returning it.
Then I demanded to speak to a tech, and the guy did it in 20 seconds without even asking what happened. AT&T Mobility is a joke.
I've seen people saying they have their Nexus 4 on AT&T's Prepaid GoPhone service at $50.
I was wondering the best way to go about doing this.
Do I go into the store and get a GoPhone SIM with the $25 Monthly Plan (250 minutes, unlimited texts) along with the $25 1GB data package?
Or do I just get the SIM with the $50 Monthly Unlimited Plan? The AT&T rep I spoke to said that I would only be able to access mobile web via a feature phone with the $50 plan.
Thank you guys for any help.
-Randy
I am also curious about this. I am probably going to do the $25 plan plus a 1gb dataplan for $25, coming to $50/month. However, I want to know the best action. I've heard that you have to give AT&T a different IMEI because they don't integrate well with N4 (although I think that is only for LTE; so you don't have to for HSPA+?) Sorry, I'm kind of new the whole mobile development scene, and I'm switching to the N4 so I can start developing for and tinkering with Android (plus, it's an amazing device).
I guess what I'm (and I think the OP is) asking is, which GoPhone plan to sign up for, and do I just walk in to the store with my Nexus 4, say "I need x GoPhone plan for this phone", pop in the sim they give me, and I'll have access to full HSPA+ speeds? If not, do I just need to change the APN (if so, to what)? If not that, do I need to give them a different IMEI to get access to HSPA+ like I've heard you need to do for LTE?
Johmama said:
I am also curious about this. I am probably going to do the $25 plan plus a 1gb dataplan for $25, coming to $50/month. However, I want to know the best action. I've heard that you have to give AT&T a different IMEI because they don't integrate well with N4 (although I think that is only for LTE; so you don't have to for HSPA+?) Sorry, I'm kind of new the whole mobile development scene, and I'm switching to the N4 so I can start developing for and tinkering with Android (plus, it's an amazing device).
I guess what I'm (and I think the OP is) asking is, which GoPhone plan to sign up for, and do I just walk in to the store with my Nexus 4, say "I need x GoPhone plan for this phone", pop in the sim they give me, and I'll have access to full HSPA+ speeds? If not, do I just need to change the APN (if so, to what)? If not that, do I need to give them a different IMEI to get access to HSPA+ like I've heard you need to do for LTE?
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I just walked into an AT&T store (corporate not an authorized dealer) and asked for a GoPhone microsim and they handed me one for free. The rep then said that they could port my number over and set up my service for me if I wished or I could do it myself. I let them setup my service, the $25 monthly plan + $25 1 GB data plan, took him about 10 minutes to get it all setup and the number ported over. Once it was all setup and good to go the store manager walks out and says to me that my phone won't work with that data plan as it not for 4G phones (meaning LTE). I showed him my data was working just fine and said the Nexus 4 isn't a 4G phone anyways. He said it was a fluke that it was working but I knew better from the threads in here. It's now been 3 weeks and I've had no problems. The APN settings I used were the default ones already on the phone after I restarted it with the new microsim card in place (they are listed in the other thread linked to below).
GoPhone discussion in General Section:
http://forum.xda-developers.com/showthread.php?t=2195150&highlight=gophone
The $25 monthly plan is the third one down:
http://www.att.com/shop/wireless/plans/prepaidplans.html
Data packages are right below the monthly plans; 1GB, 200 MB or 50MB. That's all that's offered with these plans.
kzoodroid said:
I just walked into an AT&T store (corporate not an authorized dealer) and asked for a GoPhone microsim and they handed me one for free. The rep then said that they could port my number over and set up my service for me if I wished or I could do it myself. I let them setup my service, the $25 monthly plan + $25 1 GB data plan, took him about 10 minutes to get it all setup and the number ported over. Once it was all setup and good to go the store manager walks out and says to me that my phone won't work with that data plan as it not for 4G phones (meaning LTE). I showed him my data was working just fine and said the Nexus 4 isn't a 4G phone anyways. He said it was a fluke that it was working but I knew better from the threads in here. It's now been 3 weeks and I've had no problems.
GoPhone discussion in General Section:
http://forum.xda-developers.com/showthread.php?t=2195150&highlight=gophone
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Wow, thanks for the reply; that's exactly what I was asking (and hopefully the OP. I feel like I kind of hijacked his thread if he didn't gain anything from it). When you bought the service and had them set it up all up, you had your Nexus 4 device there with you and had them do what needed to be done on it? Thanks for the link too.
I have to say, one of the reasons I'm excited to go to prepaid is the service I get from cellphone companies/representatives. About 2 weeks ago, before I even decided to go with the Nexus 4 and prepaid service, I walked into an AT&T store to inquire about how that all works, and if they could work with a Nexus 4 and everything (I was ignorant, I like to think I've learned from browsing these forums). Anyway, the first thing they tried to sell me was post-paid service for like $90/mo. I then said I wanted to try prepaid. Without hesitation the woman helping me said "Ok, that'll run $65/mo". That is their most expensive prepaid plan, she didn't even lay out the options of the other plans. I then said I found on their site online that there are these other plans like the $25/mo plan and I wanted to add $25/mo for a gig of data. She then said "Yeah, you can do that." then walked over to where the prepaid plan info things were hanging and handed them to me.
If you're still reading this unnecessarily long post, I guess the point I'm trying to make is: I'm browsing for info here and asking for a lot of advice on here because everyone here knows what they're talking about. Even if the people working for AT&T know what's going on, I feel like all they're trying to do is sell me the most expensive plan and not outlining options (I get it, it's their job; they're salesmen, but still). That's a big reason why I want to go to prepaid. If I catch them signing me up for stuff or all-around jerking me around, I can tell them to buzz off and take my business elsewhere.
Johmama said:
Wow, thanks for the reply; that's exactly what I was asking (and hopefully the OP. I feel like I kind of hijacked his thread if he didn't gain anything from it). When you bought the service and had them set it up all up, you had your Nexus 4 device there with you and had them do what needed to be done on it? Thanks for the link too.
I have to say, one of the reasons I'm excited to go to prepaid is the service I get from cellphone companies/representatives. About 2 weeks ago, before I even decided to go with the Nexus 4 and prepaid service, I walked into an AT&T store to inquire about how that all works, and if they could work with a Nexus 4 and everything (I was ignorant, I like to think I've learned from browsing these forums). Anyway, the first thing they tried to sell me was post-paid service for like $90/mo. I then said I wanted to try prepaid. Without hesitation the woman helping me said "Ok, that'll run $65/mo". That is their most expensive prepaid plan, she didn't even lay out the options of the other plans. I then said I found on their site online that there are these other plans like the $25/mo plan and I wanted to add $25/mo for a gig of data. She then said "Yeah, you can do that." then walked over to where the prepaid plan info things were hanging and handed them to me.
If you're still reading this unnecessarily long post, I guess the point I'm trying to make is: I'm browsing for info here and asking for a lot of advice on here because everyone here knows what they're talking about. Even if the people working for AT&T know what's going on, I feel like all they're trying to do is sell me the most expensive plan and not outlining options (I get it, it's their job; they're salesmen, but still). That's a big reason why I want to go to prepaid. If I catch them signing me up for stuff or all-around jerking me around, I can tell them to buzz off and take my business elsewhere.
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I walked into the store with my phone, said I need a microsim for the GoPhone plans. The guy handed me one and said he could set it up for me if I liked. I said I wanted the $25 plan + the $25 data package and if he couldn't do it for me I could do it myself. He said it was no problem setting it up on my phone. It was the manager who later came out at the end who tried to up sell me into a higher priced plan but I showed him my phone was working just fine with what I had and I walked out.
kzoodroid said:
I walked into the store with my phone, said I need a microsim for the GoPhone plans. The guy handed me one and said he could set it up for me if I liked. I said I wanted the $25 plan + the $25 data package and if he couldn't do it for me I could do it myself. He said it was no problem setting it up on my phone. It was the manager who later came out at the end who tried to up sell me into a higher priced plan but I showed him my phone was working just fine with what I had and I walked out.
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Ok, thanks, I feel more confident walking in there now. Appreciate you answering my questions. My phone is in the mail and should arrive tomorrow. Today, I'm going to walk in and see if they have MicroSIM cards on site. If not, I need to order one or maybe try Radioshack.