Hey guys... I'm still seeing some random reboots even after the 4.2.1 patch. Anyone else? Just curious if the patch is releieving this issue for some or if I'm unique. (It's disappointing to say the least... I hope it gets sorted out soon). My GN phone is having 4.2.1 reboot issues even with a custom ROM as well (though less than what I see with the tablet). Luckily, my wife's N7 has been pretty good (I suspect its rebooting on her while she's not around though, as both my other devices have done this as well).
My N10 randomly shut off (not rebooted) once so far after 4.2.1, but I only had 2 cases of random reboots back on 4.2
Yeah it's happened to me to.
Things that minimize reboots are removing apps and widgets that use Location Services. Disable location services as well.
I haven't had a reboot since I did a clean sweep. Thing like Maps will require you to go in and manually disable it. I found Facebook was one of the biggest offenders.
My old tablet (Transformer TF101) was plaqued with RR/SODs after the update to ICS. Really it still is but with a few tweaks and a custom kernel, I finally got it stablized. Why are you posting this here you say?
Because in that debacle, we found out a few things:
1, Asus will push out updates to help with the issue, but being that this is a Google "Experience" device, you should have a better chance of getting this fixed than we did.
2, I have heard repeatedly on almost every device that got 4.2 pushed that this is a problem. If you can stand it, hold out for a bit, I bet Google will get it sorted out (and not Asus).
3, we found that even though you think you are not having RRs, they may be occurring w/o your knowledge. There is an app in the market called Reboot Logger (can't remember off hand if it is a Root app or not) but it will show even the soft reboots that occur in the wee hours while you are asleep.
4, This is moved to Q&A
Good luck and I hope this gets worked out.
+1
Sent from my Nexus 10 using XDA Premium HD app
Ok... I'll stay patient. Really I was looking to make sure it wasn't something I did software wise in my setup. (I had to re-lock, to a clean reset of data/cache, finally get the .1 update, then unlocked again). (Still havn't rooted).
Someone mentioned google voice as having issues (which I suppose could go along with the location settings). I do have location off as far as GPS, but have been leaving it on for the other two checkboxes.
Thanks for the responses (and thanks for moving this thread to Q&A, sorry I posted in general!).
Related
Does anyone have a logcat from their dead transformer, during/around the time when it died?
Has anyone noticed any trends in when it happens? I saw something about 82% battery but I think that's just a coincidence.
Please post here so we can get to the bottom of this.
Jcarrz1
I think this is dev, unless it's a hardware issue. But hopefully we'll be able to discern that.
I have had multiple sleep of death issues after rooting. When I flashed back to the stock Blob, they stopped. Every time I root to Blob V5 (I am on the most recent firmware), they come back. I tried MoDaCo's Rom - they still occurred. Trying Prime's Rom now - so far it's working without any sleep of deaths.
I was on MoDaCo's Hr4 for a few days and never had a sleep of death. Since installing Prime 1.2 I've had 3 or 4.
Since we've had completely opposite experiences I think we can safely rule out that this issue is ROM related.
I've used both those roms and never had a sleep of death. But I also used the root method without the v5 blob, just the standard GingerbreakBB.
I've had one sleep of death incident, using unrooted stock Transformer configuration.
mine case: downgrade back to 8.2.2.6 using SD method (EP101_SDUPDATE.zip) then Gigerbreakbb then the BLOBV5 => lots of SOD issue.
May be we must update to the latest 8.2.3.9 before break using gingerbreakbb and install BLOBV5?
BR
Blob 5 is made to work with 8.2.3.9... It will most definitely have issues with the old firmware.
I am beginning to think the issue is with one of my apps and its settings. When I am rooted, I use Titanium Backup to restore my data and maybe the reason for the SOD is because something in an application isn't playing nice with Honeycomb... Obviously when I am not rooted, I cannot restore the settings and thus no SOD.
I just flashed back to root with Blob V5. Going to see if there are any SOD issues before installing apps... Will probably install one by one to try to see if I can find the problem - A PITA, but I really want the SOD to stop.
Had it with latest asus Update, no root and 40% brightness + wifi sleeps while screen is off. Lockscreen was enabled.
Sent from my Nexus One using Tapatalk
Edit:
Had another one after changing wifi sleep policy. I think it is wifi related.
The-Nazgul said:
Had it with latest asus Update, no root and 40% brightness + wifi sleeps while screen is off. Lockscreen was enabled.
Sent from my Nexus One using Tapatalk
Edit:
Had another one after changing wifi sleep policy. I think it is wifi related.
Click to expand...
Click to collapse
Other threads are pointing to the WiFi scanning be enabled. I have flashed back to MoDaCo Hr4 (because it was more stable for me than Prime 1.2) and also disabled WiFi notifications and will report back if/when I get a SOD.
Unrooted, getting about one or two of these a day depending...... seems to happen more if I've left it sleeping for an hour or more.
Putzy said:
Unrooted, getting about one or two of these a day depending...... seems to happen more if I've left it sleeping for an hour or more.
Click to expand...
Click to collapse
this could relate to wifi scanning as well. were you connected, and what are your current settings?
Thanks for participating everyone, so far there isn't a conclusive answer.
However, could someone install log collector from the market, and leave it there until the BlackSOD happens, and then upload the file? that would be super awesome. preferably someone who gets them all the time. if the last thing in the logcat is consistently wifi-related, then we're on to something.
is there any firmware version on which NOBODY has EVER had a BlackSOD? This could be worth looking in to as well.
Well, I rerooted and have installed about 80% of my apps. So far no SOD. I have a few more apps to install and I usually freeze some of the unwanted apps. Will post an update later. Also, I read on other forums that fancy widget caused issues like this on other tablets. I had been using beautiful widgets I wonder if the way that tries to access wifi causes issues.
The apps I have yet to install are:
Watchdog lite, beautiful widgets, adfree android
Sent from my Transformer TF101 using Tapatalk
Just had one while wifi was disabled! I guess that makes it less likely that wifi causes the problem.
Next time I will upload a logfile!
Sent from my Nexus One using Tapatalk
I've had 2 so far, both with Hr4 and blob v5. Battery has been at different levels, so I think thats a coincidence.
Has anyone tested on a 100% Factory reset device (either with a custom or stock ROM?) That should help rule out any apps which may cause the problem.
FWIW, never had this issue (have run Stock, HR1 -> HR4 & Prime V1.2)
so far no SOD after a clean tstart
Had a SOD this morning on Hr4 so I will run Log Collector today and hope to catch another. I'm assuming that Log Collector is continually writing to my Gmail draft so it should be there after the full reboot? Doesn't seem like it will let me mirror logcat to a file on sdcard...
sent from a device using an app
I realize this isn't the least bit helpful, but after having several SoD issues, and trying all the fixes (and then undoing them), I haven't had the issue for a week now. Mine would do it sporadically -- it would happen once in a day, and then 3 times in a day -- and the only thing I've left changed is disabling the lock screen, but I think that's just coincidence. This will be a hard one for Asus to nail down.
Hopefully someone produces a helpful log for Asus, I'm sure some non-XDA people may think they have a dead tablet rather than one they have to force power down and reboot.
had my firs SOD today.
running prime 1.2 US. battery at 96%. wifi on.
spuniun said:
Had a SOD this morning on Hr4 so I will run Log Collector today and hope to catch another. I'm assuming that Log Collector is continually writing to my Gmail draft so it should be there after the full reboot? Doesn't seem like it will let me mirror logcat to a file on sdcard
Click to expand...
Click to collapse
So it does not seem that this app will work because it only collects logs in real-time, does not store them for later analyzing. What else can I use other than leaving adb logcat running?
sent from a device using an app
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
My first one runs great, just bought a second one at Costco with the fabulous deal they have. I have no battery run down issues. Auto brightness, Wifi, and gps all on....except when in for sleep mode. I turn on Airplane mode on and off through a downloaded toggle widget.
I've been using it periodically for 3 days and haven't turned it off. Even started a new book with Kindle. Still have 55% battery.
I'd say you are running a bad app which is the culprit. I bet if you go back to stock reset you won't have the issues, other than sleep without airplane mode.
...and no, we are all waiting for the update or 3.1, whichever comes first. I need it for Exchange, everything else is pretty minor.
I guess I should have mentioned. my first unit, I did a factory reset and ran stock for a couple of days, and still had the same issues.
This new unit is pretty much stock, and only thing I have installed is Flash, Kindle, and File manager HD.I have it running in airplane mode, wifi set to turn off when the screen is off, and screen brightness at about 10%.
I charged it all night, I have used it maybe 3 times today (since 6am), just to browse a couple of sites, and @2:30 today the battery was already @ 40%. it has been in standby most of the day.
I find it hard to believe that 2 different units could perform so poorly.
I really want to love this product, but haivng a hard time doing so, lol
The thing you described should be fixed with the 3.1 update...be patient.
Sent from my HTC Desire using XDA App
BadGrim said:
So, I'm on my second a500, first one seemed "off", bad battery life, random shutdowns, etc.
now, I understand some issues are fixed with the 1.141.07 update. I desparately run the system update check like a teenage girl waiting for a boy to call. But no dice.
Is there any way to legitimately get the update?
Seems like people were being updated last week and then nothing...... (crickets chirping).
I'm still not very impressed with my second unit. screen on/off thing drives me crazy. I dont think the battery should be draining when in standby. etc.
I know that nobody here works for Acer, so dont flame me. But if I can;t get a reliable android tab, I think I may run back and get an Ipad2 instead. I have had an ipad 1 since release, and I guess i'm spoiled to only needing to charge the thing once a week, and I use it heavily.
I really want a android tab though - I'm a big google person and love having all my stuff in sync and connected. But I dont like having to live next to the power outlet, or wonder when my unit is going to randomly restart. I'm sure there are others in the same boat.
Click to expand...
Click to collapse
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
I too am waiting for the .141.07 update. Seems I read that Acer had pulled the updates. Still check every day. I like my tablet and have not seen battery issues with very little standby drain.
The only issue I have is that the WiFi keeps disconnecting. I have checked the advanced settings and it is set at always connected and I have tried changing the channel on my router (suggested elsewhere) but once or twice an hour I have to bump the WiFi to get it to work.
bonzer2u said:
Make sure you register the device via the Acer registration widget in apps. This will get your s/n in the OTA database.....
Click to expand...
Click to collapse
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
http://youtu.be/hE0NfL1C0-s
BadGrim said:
yup, did that on both units.
so, I made it 12 hours today on a single charge. I only used it 3 times to browse the web for about 5 min (no flash), and I wrote an email and sent it.
Sorry, but that is ridiculous.
no need to apologize, that plain suks......
call the support line, perhaps they can push it to your s/n....???
Click to expand...
Click to collapse
Mine has been fine, except for the GPS.
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
bpivk said:
I have a build 1.112.01_EMEA_CUS7. A new tablet and it's registered from today so they probably update them by batches because there are no new updates.
EDIT: But it works brilliantly apart from the crashes when I've installed any app. I've fixed that but it would be nice to be bug free.
Click to expand...
Click to collapse
You are lucky. There is a update from Acer here for your build. It will take you directly to 1.141.01.
You need to unzip it using this post and then move the extracted update.zip from the decoded.zip file to your external sdcard and then do the update key sequence (volume down and power pressed) and you're done
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
EDIT: Updated OK. Root pending.
EDIT2: Rooted and disabled phone.apk
The phone now works perfectly and is updated.
bpivk said:
Thanks. I'm updating as I type this.
I just hope that it will update properly and that I won't have any problems with rooting and or bricking my device or any problems that I've already solved.
I come from Desire so I'm used to wiping my phone first so just updating is a new for me. I would also feel better if our bootloader would be unlocked.
Click to expand...
Click to collapse
This is an official update so it will either update or not if the checksums are wrong or it cannot binary patch a file. So no chance of a brick.
It works OK. The only thing I've noticed is the longer boot time.
The android screen takes a minute longer probably because it's building files.
I'll check logcat when I have the time and patience to mess with it some more.
I didn't know that the update would just fail. I was expecting a brick because I was reading some posts about people bricking their tablets. I guess I was wrong.
Feedback from Acer Support re Updates, Etc.
According to Acer tech support, there is no way to force the new firmware update or Honeycomb update to the Tab. You just have to be patient and wait for the Tab to update itself.
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
I first purchased a 16gb Iconia Tab. I called tech support about the flashing screen and reported it as an issue. After speaking with customer support, they emailed me a survey asking about my user experience with the Tab. I completed that survey and again noted the problem with the flashing screen and battery drain.
The new firmware update that was pushed to the device solved the flashing screen issue and improved battery life.
Then I bought a 32 gb Tab and experienced the same flashing screen/battery drain issue. I called tech support (to see if I could obtain the firmware update for the new Tab). Amazingly, tech support told me that they had never heard of this issue. I told them to search their knowledge base but they insisted this was the first time they heard about a problem with the screen.
I know that cannot be true because I called them twice about this very issue, and gave them feedback in their on-line survey.
Anyway, I expect that the screen problem will be resolved when the firmware update gets pushed to the device. Unfortunately, on my first 16gb TAB I got the firmware update the day after I opened the box. I'm still waiting for that update on the 32gb Tab after 10 days.
mandel4026 said:
As we know, lots of people are complaining about the screen turning on/off/on/off by itself, resulting in battery drain. These complaints are well-publicized and easily found using search engines.
Click to expand...
Click to collapse
I had this issue. It's because of the wifi. My screen would turn on and off randomly and it was because my wifi was on my place where it had bad reception. I turned it off and the screen didn't light up anymore.
I didn't test if it also occurs on the new firmware.
I am having a huge variety of issues with my N10. I get somewhere in the neighborhood of 3-4 random crashes and reboots each day, which is a totally unacceptable level of stability for the types of tasks I intend to use it for. Worse, I have discovered that the Youtube app on this thing just plain doesn't work for videos over 2 minutes or so. As one of the primary uses I had intended for this tablet was watching online lectures on Youtube, this is again totally unacceptable.
I am running Paranoid Android (latest build) which I installed to try to mitigate some of these issues, but to no avail. Furthermore, my parents bought the tablet for me on launch day (Nov 13).
My multi-part question is: what should I try before I attempt to initiate RMA? Is is too late, even though I have only have my hands on the device for 2 1/2 weeks? What are Google's policies on rooting/unlocking (aka, what do I need to do before sending it back)?
Thank you in advance for your help!
Pretty sure you lost it (if that is you send it in rooted don't even call with out complete stock some one said Google could tell theirs was rooted)... But reload stock unroot and relock and you should be fine. Do not send in a rooted device to any manufacturer they don't like them. There are a few threads about the reboot issue take a look there are a few small things to prevent it.
Sent from my Nexus 10 using xda app-developers app
I went back to stock,....
4.2.1, rooted, installed BusyBox, fixed permissions, and checked every app I wasn't using to make sure it wasn't synching or turning on my location by default. I made extra certain Chrome had all options disabled! I haven't had any problems of any type since.... :fingers-crossed:
Forgot to mention Naked Browser has taken the place of Chrome!
Hi,
My Nexus 7 2012 (very first batch) is quite often behaving really slowly. It is common for the settings screen to take 15-20 seconds to open. From the homescreen. With no running app.
Here is a video after I've reset everything to factory defaults, let it run and index things on its own for an hour and then manually upgrade a small app:
At other times, the speed is pretty decent for such a tablet. I just can't figure out why this difference. I've tried to check for wakelocks, tried a logcat and many other things. I can't make any sense from it.
Rebooting the tablet seems to have 50% chance of fixing the problem. So it's probably not a memory leak.
The tablet is rooted, on the latest build and I noticed that App Ops X survived the reset but no funky software is installed and the behaviour predates the installation of App Ops X. The network is not a problem here. The 2013 Nexus 7 of my wife works just fine and so does the Nexus 5 taking the above video.
How can I investigate this ? Is there an app that can run various reliable diagnostics to find out what kind of activity is causing trouble ? I tried to use logcat but the result is quite verbose and nothing rings a bell. I would really like to understand rather than just return it and wait or, worse, buy a new device.
Thanks.
Let me know if you find a solution my Nexus 7 has been really slow, Im rooted with CM11 M6 & KK GAPPS, TWRP 2.7.0.0 I dont know what happened to this tablet.
edarchis said:
Hi,
My Nexus 7 2012 (very first batch) is quite often behaving really slowly. It is common for the settings screen to take 15-20 seconds to open. From the homescreen. With no running app.
At other times, the speed is pretty decent for such a tablet. I just can't figure out why this difference. I've tried to check for wakelocks, tried a logcat and many other things. I can't make any sense from it.
Rebooting the tablet seems to have 50% chance of fixing the problem. So it's probably not a memory leak.
The tablet is rooted, on the latest build and I noticed that App Ops X survived the reset but no funky software is installed and the behaviour predates the installation of App Ops X. The network is not a problem here. The 2013 Nexus 7 of my wife works just fine and so does the Nexus 5 taking the above video.
How can I investigate this ? Is there an app that can run various reliable diagnostics to find out what kind of activity is causing trouble ? I tried to use logcat but the result is quite verbose and nothing rings a bell. I would really like to understand rather than just return it and wait or, worse, buy a new device.
Thanks.
Click to expand...
Click to collapse
droid4lif3 said:
Let me know if you find a solution my Nexus 7 has been really slow, Im rooted with CM11 M6 & KK GAPPS, TWRP 2.7.0.0 I dont know what happened to this tablet.
Click to expand...
Click to collapse
Mine too. Nexus 7 2012 16GB running PA 3.99 (JB4.3). PA Kernel and GAPPS, PA launcher or whatever one came with stock PA.
It takes upwards of 10 seconds to unlock frequently, even from a fresh boot, and without any security just a simple swipe unlock.
App drawer can take 10-15 seconds to open.
If I touch too much during these lag times I will often get a launcher not responding error.
I've about given up myself and am looking at other ROMs. Before I reflash though I may try a different kernel.
I'm downloading a few right now and I'll hopefully remember to report back my results.
Mine is suddenly unbearably slow too. It's a 2012 edition and I'm not rooted, running the stock software. I've tried clearing caches (app and system), doing a factory reset, flashing the factory image, but it just runs like a dog. When I switch it on it takes a few minutes to become responsive, and apps regularly say they will take upwards of 20 minutes to download updates - small apps too, about 3MB. The download issues are nothing to do with my wifi as the tablet is slow wherever I use it, and my Nexus 5 downloads the same things in a matter of seconds. Would love to know what I could do to fix my N7. I don't want to root it or flash a custom ROM - don't want to go down that route - I just want the great performance that I had from it before.
I was having the same issues described here as well after owning the tablet for awhile, and tried every custom ROM, kernel, and android version I could find for our device along the way, in the hopes of finding a solution.
The one thing that finally helped for me, was formatting the device to use F2FS file system format on all partitions. The initial setup is a bit tedious, as you will lose ALL data on the device, so first must back up everything, then restore it all once the device has been reformatted. But the payoff has been huge for both me and my wife.
Making this switch has made both of our tablets usable again, even enjoyable! It's well worth the effort put in to make the switch.
See this thread here http://forum.xda-developers.com/showthread.php?t=2678140, which has the modified recovery, files, and instructions needed to convert. It also helps to first make sure you can successfully use fastboot/ADB commands from your PC to the device, in case you get into any trouble along the way.
There's also an app now available for converting any rom to all-f2fs (prior to flashing), it's cheap and well worth the cost (about the price of a cup of coffee) https://play.google.com/store/apps/details?id=com.runnerway.converttof2fs&hl=en.
I recently rooted and unlocked the bootloader on my Razr M and installed a nightly build of CyanogenMod (I like to live on the edge, I guess.) The first week or so with it was going great, no issues as far as I could tell.
Then I installed a social application that requires GPS location. I noticed that the first time after enabling this the phone would freeze when plugged in to charge. It would freeze to the point where hitting the wake up button wouldn't even activate the screen. Not always, but it has happened on several occasions. So now whenever I charge it (daily), I have to force reboot (hold down Up, Down, Power in that order.) Sometimes it'll even go through the process of "Optimizing Apps" as if they were all just installed.
Firstly, has anyone else experienced this? And if so, is there an "easy" workaround? I can't quite pinpoint how to reproduce the bug, though I've got 3 different Cleaning applications installed that are used daily. That in mind, it's unlikely this is a memory leak bug.
Second, if there's no "easy" workaround, when can one expect the next Stable build of CyanogenMod, if ever? Is it still in development? I see that the last Stable release for this phone was in 2013. It seems like I'll have to downgrade to an earlier build, but just want some input before I do it.
Thanks much in advance
Sounds like an issue with the app, not the ROM. You said yourself that the issues started AFTER installing that app. So, delete that app and report back. Also, a lot of those cleaner apps out there will just bork your phone if you're not careful.
Sent from my Nexus 5