I am having a huge variety of issues with my N10. I get somewhere in the neighborhood of 3-4 random crashes and reboots each day, which is a totally unacceptable level of stability for the types of tasks I intend to use it for. Worse, I have discovered that the Youtube app on this thing just plain doesn't work for videos over 2 minutes or so. As one of the primary uses I had intended for this tablet was watching online lectures on Youtube, this is again totally unacceptable.
I am running Paranoid Android (latest build) which I installed to try to mitigate some of these issues, but to no avail. Furthermore, my parents bought the tablet for me on launch day (Nov 13).
My multi-part question is: what should I try before I attempt to initiate RMA? Is is too late, even though I have only have my hands on the device for 2 1/2 weeks? What are Google's policies on rooting/unlocking (aka, what do I need to do before sending it back)?
Thank you in advance for your help!
Pretty sure you lost it (if that is you send it in rooted don't even call with out complete stock some one said Google could tell theirs was rooted)... But reload stock unroot and relock and you should be fine. Do not send in a rooted device to any manufacturer they don't like them. There are a few threads about the reboot issue take a look there are a few small things to prevent it.
Sent from my Nexus 10 using xda app-developers app
I went back to stock,....
4.2.1, rooted, installed BusyBox, fixed permissions, and checked every app I wasn't using to make sure it wasn't synching or turning on my location by default. I made extra certain Chrome had all options disabled! I haven't had any problems of any type since.... :fingers-crossed:
Forgot to mention Naked Browser has taken the place of Chrome!
Related
Hey guys... I'm still seeing some random reboots even after the 4.2.1 patch. Anyone else? Just curious if the patch is releieving this issue for some or if I'm unique. (It's disappointing to say the least... I hope it gets sorted out soon). My GN phone is having 4.2.1 reboot issues even with a custom ROM as well (though less than what I see with the tablet). Luckily, my wife's N7 has been pretty good (I suspect its rebooting on her while she's not around though, as both my other devices have done this as well).
My N10 randomly shut off (not rebooted) once so far after 4.2.1, but I only had 2 cases of random reboots back on 4.2
Yeah it's happened to me to.
Things that minimize reboots are removing apps and widgets that use Location Services. Disable location services as well.
I haven't had a reboot since I did a clean sweep. Thing like Maps will require you to go in and manually disable it. I found Facebook was one of the biggest offenders.
My old tablet (Transformer TF101) was plaqued with RR/SODs after the update to ICS. Really it still is but with a few tweaks and a custom kernel, I finally got it stablized. Why are you posting this here you say?
Because in that debacle, we found out a few things:
1, Asus will push out updates to help with the issue, but being that this is a Google "Experience" device, you should have a better chance of getting this fixed than we did.
2, I have heard repeatedly on almost every device that got 4.2 pushed that this is a problem. If you can stand it, hold out for a bit, I bet Google will get it sorted out (and not Asus).
3, we found that even though you think you are not having RRs, they may be occurring w/o your knowledge. There is an app in the market called Reboot Logger (can't remember off hand if it is a Root app or not) but it will show even the soft reboots that occur in the wee hours while you are asleep.
4, This is moved to Q&A
Good luck and I hope this gets worked out.
+1
Sent from my Nexus 10 using XDA Premium HD app
Ok... I'll stay patient. Really I was looking to make sure it wasn't something I did software wise in my setup. (I had to re-lock, to a clean reset of data/cache, finally get the .1 update, then unlocked again). (Still havn't rooted).
Someone mentioned google voice as having issues (which I suppose could go along with the location settings). I do have location off as far as GPS, but have been leaving it on for the other two checkboxes.
Thanks for the responses (and thanks for moving this thread to Q&A, sorry I posted in general!).
Hi,
My Nexus 7 2012 (very first batch) is quite often behaving really slowly. It is common for the settings screen to take 15-20 seconds to open. From the homescreen. With no running app.
Here is a video after I've reset everything to factory defaults, let it run and index things on its own for an hour and then manually upgrade a small app:
At other times, the speed is pretty decent for such a tablet. I just can't figure out why this difference. I've tried to check for wakelocks, tried a logcat and many other things. I can't make any sense from it.
Rebooting the tablet seems to have 50% chance of fixing the problem. So it's probably not a memory leak.
The tablet is rooted, on the latest build and I noticed that App Ops X survived the reset but no funky software is installed and the behaviour predates the installation of App Ops X. The network is not a problem here. The 2013 Nexus 7 of my wife works just fine and so does the Nexus 5 taking the above video.
How can I investigate this ? Is there an app that can run various reliable diagnostics to find out what kind of activity is causing trouble ? I tried to use logcat but the result is quite verbose and nothing rings a bell. I would really like to understand rather than just return it and wait or, worse, buy a new device.
Thanks.
Let me know if you find a solution my Nexus 7 has been really slow, Im rooted with CM11 M6 & KK GAPPS, TWRP 2.7.0.0 I dont know what happened to this tablet.
edarchis said:
Hi,
My Nexus 7 2012 (very first batch) is quite often behaving really slowly. It is common for the settings screen to take 15-20 seconds to open. From the homescreen. With no running app.
At other times, the speed is pretty decent for such a tablet. I just can't figure out why this difference. I've tried to check for wakelocks, tried a logcat and many other things. I can't make any sense from it.
Rebooting the tablet seems to have 50% chance of fixing the problem. So it's probably not a memory leak.
The tablet is rooted, on the latest build and I noticed that App Ops X survived the reset but no funky software is installed and the behaviour predates the installation of App Ops X. The network is not a problem here. The 2013 Nexus 7 of my wife works just fine and so does the Nexus 5 taking the above video.
How can I investigate this ? Is there an app that can run various reliable diagnostics to find out what kind of activity is causing trouble ? I tried to use logcat but the result is quite verbose and nothing rings a bell. I would really like to understand rather than just return it and wait or, worse, buy a new device.
Thanks.
Click to expand...
Click to collapse
droid4lif3 said:
Let me know if you find a solution my Nexus 7 has been really slow, Im rooted with CM11 M6 & KK GAPPS, TWRP 2.7.0.0 I dont know what happened to this tablet.
Click to expand...
Click to collapse
Mine too. Nexus 7 2012 16GB running PA 3.99 (JB4.3). PA Kernel and GAPPS, PA launcher or whatever one came with stock PA.
It takes upwards of 10 seconds to unlock frequently, even from a fresh boot, and without any security just a simple swipe unlock.
App drawer can take 10-15 seconds to open.
If I touch too much during these lag times I will often get a launcher not responding error.
I've about given up myself and am looking at other ROMs. Before I reflash though I may try a different kernel.
I'm downloading a few right now and I'll hopefully remember to report back my results.
Mine is suddenly unbearably slow too. It's a 2012 edition and I'm not rooted, running the stock software. I've tried clearing caches (app and system), doing a factory reset, flashing the factory image, but it just runs like a dog. When I switch it on it takes a few minutes to become responsive, and apps regularly say they will take upwards of 20 minutes to download updates - small apps too, about 3MB. The download issues are nothing to do with my wifi as the tablet is slow wherever I use it, and my Nexus 5 downloads the same things in a matter of seconds. Would love to know what I could do to fix my N7. I don't want to root it or flash a custom ROM - don't want to go down that route - I just want the great performance that I had from it before.
I was having the same issues described here as well after owning the tablet for awhile, and tried every custom ROM, kernel, and android version I could find for our device along the way, in the hopes of finding a solution.
The one thing that finally helped for me, was formatting the device to use F2FS file system format on all partitions. The initial setup is a bit tedious, as you will lose ALL data on the device, so first must back up everything, then restore it all once the device has been reformatted. But the payoff has been huge for both me and my wife.
Making this switch has made both of our tablets usable again, even enjoyable! It's well worth the effort put in to make the switch.
See this thread here http://forum.xda-developers.com/showthread.php?t=2678140, which has the modified recovery, files, and instructions needed to convert. It also helps to first make sure you can successfully use fastboot/ADB commands from your PC to the device, in case you get into any trouble along the way.
There's also an app now available for converting any rom to all-f2fs (prior to flashing), it's cheap and well worth the cost (about the price of a cup of coffee) https://play.google.com/store/apps/details?id=com.runnerway.converttof2fs&hl=en.
So the story goes, I stopped using my stock rooted unlocked Nexus 7 3G 2012 some time ago and layed around not doing anything, so at some point I unrooted it, did the factory restore and updated it to the latest android OTA and gave it to my gf to use. Well she ended up not using it much so a few days ago I picked it up and started playing with it.
To avoid deleting any of her stuff, I just created a 2nd user for me and sync'd my personal and work google accounts to it. I noticed that a lot of my notifications lag behind my phone, if I even get them at all. I keep seeing sync errors when looking at the google accounts, which don't happen on her user. I also can't get mightytext to complete setup either.
Do you think these issues are attributed to the fact I'm using this as a 2nd user and that I'm not the 'Owner'?
I may just have to high jack the tablet completely, but I would be nice of this multi user thing would work, if that is the problem.
While there are several threads announcing the release of Android 5.0.1, in regard to the Nexus 6, most of them seem to be filled with posts relating to the availability, instructions for sideloading, etc.
This thread is to discuss the CHANGES that you have noticed between 5.0 and 5.0.1, and as this is the Nexus 6 section, it should really relate to changes on that device only. You may list changes you've personally noticed, or published changes, but please indicate the source. I, like many of you, no doubt, am very curious to see what is new, fixed, broken, etc.
http://aosp.changelog.to/aosp-LRX21V-LRX22C.html
On 5.0 I kept having the cloud print service or whatever keep crashing, on 5.0.1 I had the Amazon kindle app keep showing a notification Amazon kindle stopped for about 12 hours and had to reboot my phone. (Kept throwing the notification up about every 20 minutes on 5.0.1)
My phone has also been unable to chromecast netflix for the last week and I have to use my gf's nexus 6 to chromecast netflix. Weird little problems with applications on both operating systems.
Edit: Finally re-installed netflix and it fixed chromecasting.
It would be nice to see a list of changes (In language a typical person speaks rather than the jumbled mess that those AOSP changes look like)
I agree. Those AOSP changes are not that easy to understand. Also, they are just to the Android Operating System but doesn't the OTA also contain a new Modem and possibly other driver updates that would fix other issues with our phones? Those fixes and changes would not be in the AOSP list.
On a second note, why does Google do this? They obviously know whats changed. How hard is it to publish a simple list?
Is 5.0.1 fixing the slow text/multiple texts sent issue for Sprint users? People are getting my texts like 10 times quite frequently, I read somewhere that this version fixes that.
agentfazexx said:
Is 5.0.1 fixing the slow text/multiple texts sent issue for Sprint users? People are getting my texts like 10 times quite frequently, I read somewhere that this version fixes that.
Click to expand...
Click to collapse
It doesn't.
Hell, I'm on AT&T and have the slow text issue. It'll stay stuck on "sending" for 3-4 minutes sometimes. Not sure if it sends multiple times or not, haven't had anyone complain to me that they got the same message several times.
I think I saw there is a new radio... Would be interested to know if signal reception is any better
Sent from my Nexus 6 using XDA Free mobile app
banzaiwolfe said:
It doesn't.
Click to expand...
Click to collapse
What does?
Sent from my Nexus 6 using XDA Free mobile app
On 5.0 I could not connect to my company’s Wi-Fi (it would show as ‘Saved’ but no connection).
On 5.0.1 I have no issues connecting to the same Wi-Fi.
fdan100 said:
On 5.0 I could not connect to my company’s Wi-Fi (it would show as ‘Saved’ but no connection).
On 5.0.1 I have no issues connecting to the same Wi-Fi.
Click to expand...
Click to collapse
sweet, thanks for letting me know that this works now.
digging in a little deeper
https://android.googlesource.com/platform/external/wpa_supplicant_8/+/1d13911
Work around AP misbehavior on EAPOL-Key descriptor version
It looks like some APs are incorrectly selecting descriptor version 3
(AES-128-CMAC) for EAPOL-Key frames when version 2 (HMAC-SHA1) was
expected to be used. This is likely triggered by an attempt to negotiate
PMF with SHA1-based AKM.
Since AES-128-CMAC is considered stronger than HMAC-SHA1, allow the
incorrect, but stronger, option to be used in these cases to avoid
interoperability issues with deployed APs.
This issue shows up with "WPA: CCMP is used, but EAPOL-Key descriptor
version (3) is not 2" in debug log. With the new workaround, this issue
is ignored and "WPA: Interoperability workaround: allow incorrect
(should have been HMAC-SHA1), but stronger (is AES-128-CMAC), descriptor
version to be used" is written to the log.
Bug: 18411110
Change-Id: I9ae12e8882adc9e785f6e4cef9f30b89bf72dcd2
Signed-off-by: Jouni Malinen <[email protected]>
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Click to collapse
I'm seriously noticing my battery is better then it was yesterday before I flashed 5..0.1 I was roughly 34%, which was not really bad, after 12 hours of my normal use. Today, 50%, same time as yesterday. I will keep an eye on it, but thats what I'm seeing. Everything else seems about the same to me.
The issue with the face unlock camera is fixed.
5.0 is had huge problems in dim rooms buy now no issues
jackpollard said:
I'm seriously noticing my battery is better then it was yesterday before I flashed 5..0.1
Click to expand...
Click to collapse
I was kinda seeing this too.
N6
land2634 said:
Hell, I'm on AT&T and have the slow text issue. It'll stay stuck on "sending" for 3-4 minutes sometimes. Not sure if it sends multiple times or not, haven't had anyone complain to me that they got the same message several times.
Click to expand...
Click to collapse
FWIW I'm on AT&T and have not had this happen to me even once.
jackpollard said:
I'm seriously noticing my battery is better then it was yesterday before I flashed 5..0.1 I was roughly 34%, which was not really bad, after 12 hours of my normal use. Today, 50%, same time as yesterday. I will keep an eye on it, but thats what I'm seeing. Everything else seems about the same to me.
Click to expand...
Click to collapse
Now that's more like it!
Not sure if it was 501 or the gplay music update, but my music sounds much more clear now. No more cloud print crashes.. Hoping my signal issue was fixed (sprint) but as im deployed right now i only use wifi.
Is anyone else having issues adding an exchange email account using the Gmail app? BTW, I flashed my phone to the stock 5.0.1 (LRX22C) version. After returning to complete stock I rooted and flashed TWRP but the issue was present before I made those changes.
cavalier11 said:
Is anyone else having issues adding an exchange email account using the Gmail app? BTW, I flashed my phone to the stock 5.0.1 (LRX22C) version. After returning to complete stock I rooted and flashed TWRP but the issue was present before I made those changes.
Click to expand...
Click to collapse
i am not having that issue with my exchange account and gmail app
Hello.
I enjoy my Nexus 7 2012 (Wi-Fi 32GB) tablet very much, when it is working properly and, unfortunately, that hasn't been often for some time. Android 5.02 helped a bit and the tablet is currently running 5.1 from a OTA update, which seemed to help a bit more. Android 5.1.1 has been mentioned however, I am not sure my issues will be helped by an update. For this reason, I am here to ask for advice or suggestions as to what I should do next (if anything!)
My first issue was the battery. The battery only lasts four hours per charge and since it is the original from 2012, I have ordered a new one and am awaiting its arrival. This tablet was a gift and whatever warranty it had has most likely expired so I am not concerned about invalidating a warranty. I hope that a new battery will make a big difference.
However, it is the second problem that is really annoying. The screen on my tablet freezes often, in any program and at any time. After charging the tablet, I've learned that it is best to restart the tablet to prolong the amount of time before the tablet freezes for the first time. Reading an article, for example, is a problem as I can read the first page but when it is time to slide the screen up to scroll to the next page, I am at risk of the screen freezing and it definitely freezes before page three. When typing a comment on Facebook or Twitter, etc. either they keyboard freezes while typing or if I can type the comment, the screen freezes before I can press the send key. I have other ways that are less portable to access these types of programs however, portability is the reason for a tablet. Using the tablet as a reader, I usually do not have any problems swiping page to page for usually as long as I'd like (although the swiping motion is a potential problem outside of the reading app.)
I backed up the tablet just prior to the 5.1 update and reset it to factory settings and for almost a week the difference was amazing. However, even with 5.1, the tablet is back to freezing again. Regarding the 32 GB internal storage; the actual available space after the OS is 28.17 GB and my available 23.90 GB. Due to the tablet's lack of response, I only reloaded a small number of apps and then, with the screen freezing multiple times in the four hours the battery allows, I uninstalled even more apps to get where I am now; I have never exceeded 50% at any time. In a browser, I often have more than one window open, yet it is the only program open. Sometimes, Facebook and Messenger are open at the same time but not always. If I get an incoming update, such as CNN, etc. if I open that for a few minutes, I'm risking another freeze. I am continuously aware of what programs are open and close them with the bottom square icon on my tablet. I have two frequent errors: SYSTEM UI is shutting down and the Process System is shutting down and they happen often. I am using Nova Launcher and the other Launcher on the tablet has been force stopped. I should probably note that I did the cache cleaning process two different times before I reset the tablet to factory settings.
Would going to something like the Cyanogen Mod be of assistance with this situation? There is an Official CM12 Mod available for this tablet however, the article I am referencing is from January 2015, written by Vinod Yalburgi titled, "Update Nexus 7 2012 (grouper) to Android 5.0.2 with CyanogenMod 12 official ROM." The tablet is already at 5.1 though and, as you have surmised correctly, I am not fluent in Mods of any type so I am unable to determine which mod is the best in this situation or if a mod is not going to be the right answer. I am open to rooting the tablet; the huge benefit I'd appreciate is the ease of creating a full back-up.
Is there another, more appropriate solution? My main concern is that if I wait for Lollipop 5.11, whenever that might be, it will not improve the issue with the screen freezing and I will have waited longer and ultimately gotten nowhere. Going back to KitKat 4.4 as I have read others have done is not appealing but if is the best solution . . .
Thank you for your patience with all of these details. I am hoping that with this info and all of the experience here, you can help me move in the right direction. Your time and any and all of your helpful suggestions are appreciated! This tablet can still work very well and as it was a gift, I want to make it work (on the days I do not want to hit it with a hammer!)
CShirey
I had the same freeze ups after the 5.1 update. I reset it 3 times to no avail! So I went back to KitKat 4.4.4. This lollipop is a big SUCKER, if you ask me... Google has screwed the pooch on this one.
? Take me to your Leader ?
Not the option I was hoping for but maybe the solution!
eLCruz said:
I had the same freeze ups after the 5.1 update. I reset it 3 times to no avail! So I went back to KitKat 4.4.4. This lollipop is a big SUCKER, if you ask me... Google has screwed the pooch on this one.
Take me to your Leader
Click to expand...
Click to collapse
Thank you for your suggestion! Does your tablet work well with KitKat 4.4.4? Any problems with freezing and battery drain? I have continued on with my research on this trying to determine what other owners have done in a similar situation. Lots of complaints but not a lot of answers, so far!
CShirey
General surprise at the lack of helpful replies!
I am grateful for the reply I received however, I am disappointed in the general lack of interest. Whenever I come to review posts here, I see that generally, most posts receive multiple answers. I am in the right forum . . . Is my question considered to be too simple . . . or did I miss an unwritten rule? Thanks.
CShirey
Sorry, had turned notifications off and forgot. It's working smoothly on 4.4.4! Should have never updated, IMO. I believe lollipop will be Google's windows vista... Hope every thing works out.
?Here, there be Whales...?